Lexmark 912 - Manual

Notices Trademarks Lexmark, Lexmark with diamond design, FontVision and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries/regions. ImageQuick and OptraImage are trademarks of Lexmark International, Inc. Operation ReSource is a service ma...

Helvetica Linotype-Hell AG and/or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde International Typeface Corporation Gothic ITC Bookman International Typeface Corporation ITC Lubalin Graph International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC ...

The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer. Since the GNU licensed software that the Lexmark m...

Japanese VCCI notice The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Noise emission levels The following measurements were made in accor...

1 Printer overview The following illustrations show a standard model configuration and a fully configured network printer (without the optional staple punch finisher). If you have attached paper handling options to your printer, it may look more like the fully configured model. For information on ot...

Printer overview capacity to 2300 sheets. You can also add an optional high capacity feeder making the total paper capacity 5300 sheets. A finisher that offers staple, hole-punch, and job offset options is also available to give you a more professional and efficient output. Print speed Your printer ...

Printing Understanding the operator panel The printer operator panel has a two line by 16-character liquid crystal display (LCD), five buttons, and one indicator light. Ready LCD 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 Indicator light Indicator light The indicator light gives information about the st...

Printing The following information describes the functions of each button. Note: Buttons act upon the information displayed on the second line of the operator panel. Go Press the Go button to: • Return to the Ready state if the printer is in an offline situation (the Ready message does not display o...

Printing To select a new value as a setting: 1 From a Ready status message, press Menu. The menu names appear. 2 Continue to press and release Menu until you see the menu you need. 3 Press Select to select the menu or menu item displayed on the second line of the display. • If the selection is a men...

Printing 4 Verify that the options you installed are correctly listed under “Installed Features.” If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on...

Printing 4 Adjust the printer settings according to your need. The printer settings available are determined by the program that opens your file. Note: Click Properties or Setup to adjust printer settings not available from the first screen, and then click OK. 5 Click OK or Print to send the job to ...

Printing Loading paper Complete these instructions to load print materials into any of the standard or optional trays. 1 Pull the paper tray out until it stops. 2 Press the metal plate down until it locks. Loading paper 14

Printing 3 Release the left paper guide by squeezing it and sliding it into the position for the size of paper you are loading. Note: The position of the left paper guide tells the printer the size of the paper in the tray. If the left paper guide is in the wrong position, you may experience paper f...

Printing 5 Place the paper in the tray, print side down. Note: Do not exceed the maximum stack height for recommended media shown in the stack height table on the Quick Reference sheet or in the Media guidelines . Overfilling the tray may cause jams. 6 Squeeze the front paper guide lever and slide t...

Printing 7 Rotate the paper size dial until the size of the paper in the tray is indicated. Note: This setting serves as a visual reminder only; it has no effect on the operation of the printer. 8 Push the tray in. Loading other paper sizes See Loading the multipurpose feeder for instructions on loa...

Printing Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of paper, such as transparencies and envelopes. It is useful for single page printing on letterhead, colored paper, or other specialty media. Refer to the Card Stock & Label Guide for more informati...

Printing • Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. • Do not remove any paper tray while a job is printing from the multipurpose feeder or Busy is displayed on the operator panel. Doing so may cause a jam. To load the multipurpose ...

Printing 3 Push down the bottom plate until it locks into place. 4 Prepare the print media for loading. • Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges and avoid touching the print side. Fan th...

Printing • Loading paper, transparencies, labels, and card stock a Load paper, transparencies, labels, and card stock in the center of the tray with the recommended print side face up. b Continue with step 6 . Loading envelopes a Load envelopes flap side down, with the flap closed, and with the retu...

Printing Loading letterhead a For both simplex (single-sided) and duplex (double-sided) printing on letterhead, place the printed side face up. b Continue with step 6 . 6 Gently slide the print media into the multipurpose feeder. Note: Forcing the print media may cause a jam. 7 Slide the width guide...

Printing 9 Select the paper source, size, and type from your software program and select paper size and type from the operator panel. a Make sure the paper size (MP Feeder Size) and paper type (MP Feeder Type) for the multipurpose feeder are set to the correct value for the print media you are loadi...

Printing 4 Close the multipurpose feeder. Loading the multipurpose feeder 24

Printing Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to pri...

Printing 6 Press Go to print or delete specific jobs you have marked. The printer briefly displays messages indicating what Print and Hold functions it is performing, and then returns to the Ready state. Recognizing when format errors occur If the symbol appears on the display, it indicates that the...

Printing Printing confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the operator panel and ...

Printing Printing with custom size specialty media Your printer suppor ts a wide range of paper sizes and types, some of which exceed the dimensions of your printer’s standard trays. As a result, when printing with media of a special size you must first make the appropriate adjustments to both your ...

1 2 3 4 5 6 Printing Once the Universal paper size is set, you must designate Universal as the paper size for the multipurpose feeder. Note: The Multipurpose Feeder (MP Feeder) and Manual Paper are not the same designation. To set the paper size for the multipurpose feeder: Press Return until you se...

Printing 7 For Windows 2000 and XP, in the Printers folder, highlight your printer by clicking it once. Go to File Printing Preferences. 8 In Printing Preferences, select the Paper tab. 9 For PostScript drivers for Windows 2000 and XP, select your custom form from the list under Form Type. For PCL D...

Printing Tips for successful printing Storing print media Properly storing the media helps ensure trouble-free printing. Use the following guidelines: ° • For best results, store media in an environment where the temperature is approximately 21 C ° (70 F) and the relative humidity is 40%. • Store ca...

Printing Understanding fonts Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer langu...

Printing PCL 6 emulation PostScript 3 emulation JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique Resident bit mapped fonts PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Bar code Symbol sets A symbol set is an encoded collectio...

Printing Euro support Suppor t for the euro currency character is included in all applicable fonts for both the PostScript and PCL emulations. Twelve of the PCL symbol sets support the euro character, including all seven Windows symbol sets. Hebrew and Arabic fonts A variety of downloadable fonts fo...

3 Media guidelines Use recommended media (paper, transparencies, envelopes, card stock and labels) for your printer to avoid printing problems.For detailed information about media characteristics, refer to the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com . Brief gu...

Media guidelines Your printer suppor ts a wide variety of paper types, sizes, and weights. The standard tray (tray 1) and optional trays 2, 3, and 4 are marked with stack height letters A, B, C. The optional heavy media tray is marked with stack height letters D, E, and F. For detailed information a...

Media guidelines The following are not recommended for your printer: • Paper with a large cotton content • Paper with a rough or heavily textured surface • Coated papers, such as erasable bond • Preprinted papers manufactured with chemicals that may contaminate the printer • Paper designed for inkje...

Media guidelines Transparencies For best results, use the following Lexmark transparencies: Description Size Part number Professional color laser transparencies Letter 12A5940 A4 12A5941 These transparencies are designed to provide optimal print quality. Using other transparencies designed for laser...

Media guidelines • Adjust both multipurpose feeder guides to fit the envelope width. Labels Use only labels designed for laser printers. Use only label sheets that have no gaps between the labels, as shown. Try a sample of any labels before purchasing a large quantity. Acceptable labels Unacceptable...

4 Using printer menus Select a menu or menu item for more details. Color Menu Color Correction Manual Color Print Mode Toner Darkness Finishing Menu Copies Duplex Duplex Bind Blank Pages Collation Separator Sheets Separator Source Hole Punch Offset Pages Staple Job Staple Prime Src Multipage Print M...

Using printer menus Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: 1 Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to the Print and Hold function. 2 Press a...

Using printer menus Color Menu Use the Color Menu to adjust print quality and customize color printing. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Color Correction To adjust the printed color to better match the colors of other output devices or...

Using printer menus Menu Item Purpose Values Toner Darkness To lighten or darken printed output, or conserve toner. Note: Setting Toner Darkness to values of 1, 2, or 3 is only effective when using the PostScript driver. 5 If Print Mode is Black & White, a setting of 5 increases toner density an...

Using printer menus Duplex To set duplexing as the default for all print jobs. (Select Duplex from the printer driver to duplex only specific jobs.) Off* Prints on one side of the paper. On Prints on both sides of the paper. Duplex Bind To define the way duplexed pages are bound, and how the printin...

Using printer menus Menu Item Purpose Values Staple Job To set stapling as the default for all print jobs. (Select stapling from the printer driver if you want to staple only specific jobs.) Off* Does not staple print jobs. On Staples each print job sent to the printer. Staple Prime Src To specify t...

Using printer menus Menu Item Purpose Values Confidential Job To print confidential jobs stored in printer memory. Note: When the confidential job prints, it is automatically deleted from printer memory. 1 Enter the Personal Identification Number (PIN) associated with your confidential job. Enter PI...

Using printer menus Menu Item Purpose Values Prime Stapler The staple priming operation is mostly required when a user loads a new staple cartridge in the stapler device. However, this operation may also be required when a staple jam has occurred as part of the staple jam clearing procedure. Reset P...

Using printer menus Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Advanced St...

Using printer menus Menu Item Purpose Values Parallel Buffer To configure the size of the parallel input buffer. Note: Changing this menu item automatically resets the printer. Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming job...

Using printer menus Menu Item Purpose Values Protocol To specify the parallel interface protocol. Standard May resolve some parallel interface problems. Fastbytes* Provides compatibility with most existing parallel interface implementations (recommended setting). PCL Emul Menu Use the PCL Emul Menu ...

Using printer menus Menu Item Purpose Values Configure MP To determine when the printer selects paper loaded in the multipurpose feeder. Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a paper size or type that is only loaded in the multipurpose fe...

Using printer menus Fax Menu Use the Fax Menu to change fax settings for your printer. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Value Fax Setup • Station Name = (An alphanumeric value which is 20 characters.) The value is displayed using the encoding...

Using printer menus Menu Item Purpose Value Fax Logs • Print Send Log • Print Rcv Log • Auto Print Logs =No =Yes* • Clear Logs =Yes • Transmission Log =Print Always =Print Never =Print on Error* • Log Paper Size Note: Only installed paper sizes are displayed. =A4* (NonUS) =A5 =JIS B5 =Letter* (US) =...

Using printer menus PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Font Priority To establish the font search o...

Using printer menus Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Note: Values marked with an asterisk (*) are the factory default settings. Menu Item Purpose Values Baud To specif...

Using printer menus Setup Menu Use the Setup Menu to configure a variety of printer features. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Alarm Control To establish whether the printer sounds an alarm when the printer requires operator interventi...

Using printer menus Menu Item Purpose Values Download Target To specify the storage location for downloaded resources. Storing downloaded resources in flash memory or on a hard disk is permanent storage rather than the temporary storage that RAM provides. The resources remain in the flash memory or ...

Using printer menus Menu Item Purpose Values Print Timeout To specify the amount of time (in seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. The print timeout counter does not start until Waiting is displayed. Disabled The p...

Using printer menus Menu Item Purpose Values Staple Alarm To specify how the printer responds when it is out of staples. Off Load Staples is displayed until someone loads staples. If an Auto Continue value is selected from the Setup Menu, the printer resumes printing after the specified timeout valu...

Using printer menus Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Menu Item Purpose Values <color> Toner To view the status of the color print cartridges. Low Change Car tridge...

Using printer menus USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Job Buffering To temporarily store jobs on the printer hard d...

Using printer menus Menu Item Purpose Values PS SmartSwitch To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. On* Printer examines data on the USB interface and selects...

5 Understanding printer messages The operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages For Finishe...

Understanding printer messages Message What this message means What you can do Did You Replace Fuser? You have turned on the printer while the fuser is in the warning state and needs to be replaced. • Press Select to reset the fuser maintenance counter. • Press Stop to continue. The message continue...

Understanding printer messages Message What this message means What you can do Formatting Disk yyy% The printer is formatting the hard disk. When formatting takes longer than usual, the second line of the display shows the percent complete. Wait for the message to clear. Warning: Do not turn the pri...

Understanding printer messages Message What this message means What you can do Install <device> or Cancel Job The printer is requesting that a specified device be installed so it can print a job. • Turn the printer off, install the specified device, and restart the printer. • Press Menu to ope...

Understanding printer messages Message What this message means What you can do Menus Disabled The printer menus are disabled. You cannot change the printer settings from the operator panel. You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job...

Understanding printer messages Message What this message means What you can do Programming Error P<x> An error occurred while the printer was programming code into memory. Correct the problem specified on the second line of the display: • P105—A network file was used to program a non-network p...

Understanding printer messages Message What this message means What you can do Restore Held Jobs. Go/ Stop? Someone reset the printer or turned it on, and the printer detects Print and Hold jobs stored on the hard disk. • Press Go. All Print and Hold jobs on the hard disk are restored to printer mem...

Understanding printer messages Message What this message means What you can do Tray <x> Missing The specified tray is either missing or not fully inserted into the printer. Insert the tray completely into the printer. See also: Loading a paper tray Unsupported Disk The printer detects an unsup...

Understanding printer messages Message What this message means What you can do 34 Short Paper The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. • Press Go to clear the message and continue print...

Understanding printer messages Message What this message means What you can do 37 Insufficient Memory The printer memory is full and cannot continue processing current print jobs. • Press Go to clear the message and continue the current print job. The printer frees memory by deleting the oldest held...

Understanding printer messages Message What this message means What you can do 4<x> Unsupported Firmware Card The printer detects an unsupported version of firmware on the installed firmware card. • Turn the printer off, and then press and hold Go while turning it on. The printer reads the cod...

Understanding printer messages Message What this message means What you can do 54 Network <x> Software Error The printer cannot establish communications with an installed network port. • Press Go to clear the message and continue printing. The job may not print correctly. • Program new firmwar...

Understanding printer messages Message What this message means What you can do 58 Too Many Bins Attached • Too many output bins are installed. • An unsupported configuration of output bins is installed. Turn off and unplug the printer. Remove the additional output option(s). Plug in the printer and ...

Understanding printer messages Message What this message means What you can do 63 Unformatted Disk The printer detects an unformatted hard disk. • Press Go to clear the message and continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from...

Understanding printer messages Message What this message means What you can do 84 Color Photo Dev Life Warning The color photodevelopers are nearing the end of their lives. If you do not have a new color photodeveloper kit, order one now. You can print approximately 100 pages before the 84 Color Pho...

6 Clearing paper jams By carefully selecting print media and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the jammed area and then press Go to clear the message and r...

Clearing paper jams 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) This message identifies the areas (A – F, MPF, or T1 – T5) you need to check to remove the paper or to clear the message. The display alternates between 200 Paper Jam <x> Pages Jammed and Check Areas A-F . , ...

Clearing paper jams 2 Remove any paper on the transfer belt. If the paper source was the multipurpose feeder, check the area between the multipurpose feeder and the transfer belt. Transfer belt Warning: Do not use any pointed objects to remove the paper. This could cause permanent damage to the tran...

Clearing paper jams 5 Slowly pull the paper out of the fuser toward the inside of the printer. 6 Rotate the fuser pressure release lever down. Note: The top cover will not close until the lever is in the down position. 7 Check the top cover for additional jams. If there is no jam in the top cover, c...

Clearing paper jams 8 Remove the jam from the top cover. 9 Close the top cover and the front door. 10 Open the jam access door on the left side of the printer. 11 Remove any paper inside the printer. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 116

Clearing paper jams 12 Close the jam access door. To prevent additional paper jams, make sure both sides of the door are closed. 13 Press Go . 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 117

Clearing paper jams Check Area C Jams that cause a Check Area C message require opening the duplex jam access door. If you are printing on small paper, the following steps may not clear the jam. See Removing small size paper from the duplex unit . 1 Open the duplex jam access door on the right side ...

Clearing paper jams Check Area D This message indicates a paper jam in the duplex unit area. To clear area D: 1 Open the duplex jam access door on the right side of the printer. 2 Gently pull out the duplex unit. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 119

Clearing paper jams 3 Turn the paper forwarding dial counterclockwise. If the paper advances out of the duplex unit, remove the jam and go to step 7. If the paper does not advance, go to step 4. 4 Open the duplex unit covers. 5 Remove the jam. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T...

Clearing paper jams 6 Close the duplex unit covers. 7 Push the duplex unit until it stops. 8 Close the access door. 9 Press Go . If the paper jam message continues, check and clear all paper from the paper path. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 121

Clearing paper jams Removing small size paper from the duplex unit When printing on both sides of A5 or other small size paper, you may need to partially remove the duplex unit to clear the jam. 1 Turn off the printer. 2 Open the duplex unit door. 200 Paper Jam <x> Pages Jammed (Check Areas A-...

Clearing paper jams 3 Loosen the two screws shown. 4 Pull out the duplex unit far enough to see the duplex unit inlet. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 123

Clearing paper jams 5 Remove jam from the duplex unit inlet. 6 Slide the duplex unit in. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 124

Clearing paper jams 7 Align the thumbscrews on the duplex unit with the holes in the printer. 8 Tighten the thumbscrews to secure the duplex unit. 9 Close the duplex unit door. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 125

Clearing paper jams Check Area E This message indicates a jam in the top, middle, or bottom optional drawer paper path area. Note: If you have a high capacity feeder, pull the feeder away from the printer. 1 Open the jam access door on the top optional drawer. 2 Remove the jam. 3 Close the jam acces...

Clearing paper jams Check Area F 1 Pull the high capacity feeder away from the printer. 2 Open the jam access door on the top optional drawer. 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 127

Clearing paper jams 240 Paper Jam Check MP Feeder 1 Slowly pull the jam straight out of the multipurpose feeder, except when feeding banner paper (11.69 X 36 in.). Clear banner paper jams only in the paper feed direction. If the paper will not come out, proceed with step 2. 2 Open the top cover. 3 R...

Clearing paper jams 3 Push down on the remaining paper in the tray until the bottom plate clicks into place. 4 Close the tray. 5 Press Go . If the paper jam message continues, check and clear all paper from the paper path. 24<x> Paper Jam Check Tray <x> 131

Clearing paper jams 249 Paper Jam Check Tray <x> A 249 Paper Jam Check Tray <x> message indicates a jam has occurred in the high capacity feeder. Note: If you have an optional printer cabinet, the high capacity feeder will be identified as tray 3. 1 Open the top cover. 2 Remove the jam. ...

7 Maintenance Determining supply status Print the menu settings page to check the status of printer supply items. See Printing the menu settings page for detailed instructions. One or two pages print depending on the number of menu settings you have. Look for “Supplies Menu” on the page; each item i...

Maintenance Ordering supplies In the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area. In other countries/regions, contact the place where you bought your printer. You can also visit the Lexmark online store at www.lexmark.com to order suppli...

Maintenance Order the appropriate toner cartridge: Part number Toner cartridge Approximate yield Approximate coverage 12N0771 Black toner cartridge 14,000 pages 5% 12N0770 Yellow toner cartridge 12N0768 Cyan toner cartridge 12N0769 Magenta toner cartridge Replacing supplies The printer calculates an...

Maintenance To prevent damage to your printer or its components, some supply items do not allow the printer to operate when the item is exhausted. When this occurs, you must install the appropriate new supplies before you can continue printing. To order finisher supplies (staples), see the Finisher ...

Maintenance Replacing a photodeveloper Your printer monitors the life of your photodevelopers. When a photodeveloper reaches the end of itslife, the printer displays 84 Black Photo Dev Exhausted or 84 Color Photo Devs Exhausted . This message indicates it is time to replace one or more specified pho...

Maintenance 2 Pull the waste toner arm away from the photodeveloper. 3 Use the tab to pull the photodeveloper approximately halfway out of the printer. Some force is initially required to pull the photodeveloper past the locking spring. 4 Grasp the photodeveloper handle and continue to pull the phot...

Maintenance Installing a photodeveloper Note: Your printer has four color-coded photodevelopers. Each photodeveloper has its own color-coded position. 1 Remove the replacement photodeveloper from the packing material. Note: The photodeveloper has a cover over the green developer film. Do not remove ...

Maintenance 5 Push the waste toner arm until it connects with the photodeveloper and snaps into place. 6 Repeat steps 2 through 5 to install additional photodevelopers. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, cl...

Maintenance The printer continues to display the Supplies message until you replace the fuser. To replace the fuser, use the following steps or the instruction sheet supplied with the fuser. Preparing for maintenance 1 Turn the printer on. 2 Follow the instructions in the table for the message your ...

Maintenance 3 Turn off or unplug any optional devices connected to the printer. Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it may cause damage. 4 Complete the steps to open the top cover. Transfer belt Replacing ...

Maintenance 5 Lift the fuser pressure release lever up. Warning: Removing or replacing the fuser while the fuser pressure release lever is in the down position will damage the lever. CAUTION: The fuser may be hot! Allow the fuser to cool before touching. 6 Grasp the fuser handles and press both fuse...

Maintenance 7 Lift the fuser up and out. Note: Do not discard the old fuser at this time. The oil coating roll will be installed in the new fuser. Replacing the fuser 147

Maintenance Installing the fuser 1 Remove the replacement fuser from the packing material, and remove any packing material from the fuser. 2 Align the new fuser with the opening in the printer. Replacing the fuser 148

Maintenance 3 Lower the fuser until it snaps into place. Replacing the fuser 149

Maintenance 4 Remove the oil coating roll from the old fuser. CAUTION: The oil coating roll may be hot! Allow the oil coating roll to cool before touching. a Pull up on the locking tab to unlock the oil coating roll. Locking tab Oil coating roll b Slide out the oil coating roll. Hold here Hold the o...

Maintenance 5 Install the oil coating roll. Make sure the oil coating roll drops down into position. It should click into place with no gap between it and the fuser. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, cloth...

Maintenance 9 Turn the printer on. The message Did you replace Fuser? appears. 10 Press Go to reset the fuser counter. Note: If you replaced the fuser after receiving the 80 Fuser/Belt Life Warning message or the 80 Fuser/Belt Exhausted message, see Replacing the transfer belt for instructions on re...

Maintenance Removing the oil coating roll 1 Turn the printer off. 2 Turn off or unplug any optional devices connected to the printer. Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it may cause damage. 3 Complete the...

Oil coating roll Maintenance 4 Pull up on the locking tab to unlock the oil coating roll. Locking tab Oil coating roll 5 Slide the oil coating roll out of the fuser. Hold here Hold the oil coating roll by the top, as indicated by the dark areas in the illustration. 6 Remove packing material from the...

Maintenance 7 Slide the oil coating roll into the fuser. Make sure the oil coating roll drops down into position. It should click into place with no gap between it and the fuser. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of...

Maintenance Preparing for maintenance 1 Turn the printer on. 2 Follow the instructions in the table for the message your printer is displaying. Primary message Secondary message What you should do 80 Belt Life Warning Select = Replace Go = Continue Press Select if you want to replace the transfer be...

Maintenance 5 Loosen the thumbscrews on each side of the transfer belt cover. 6 Lift and remove the transfer belt cover. Replacing the transfer belt 159

Maintenance 7 Loosen the thumbscrews on each side of the transfer belt. 8 Pull the transfer belt out. Replacing the transfer belt 160

Maintenance Installing the transfer belt 1 Remove the replacement transfer belt from the packing material. 2 Align the transfer belt with the opening in the printer. Replacing the transfer belt 161

Maintenance 3 Slide the transfer belt in until it is fully seated. 4 Tighten the transfer belt thumbscrews. Replacing the transfer belt 162

Maintenance 5 Align and place the transfer belt cover as shown. 6 Tighten the transfer belt cover thumbscrews. Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it may cause damage. Replacing the transfer belt 163

Maintenance 7 Lift and remove the four shipping spacers from the transfer belt. Note: If you do not remove the four shipping spacers from the transfer belt, you may not be able to close the top cover. Transfer belt CAUTION: Before closing the top cover make sure everyone is away from the printer and...

Maintenance 12 Press Go to reset the transfer belt counter. Once the counter is reset, the Printing Alignment Page message appears and a test page prints. After the test page has printed, you are prompted to enter alignment values for each setting. 13 Press Menu to choose the alignment value. 14 Pre...

Maintenance Removing a toner cartridge Note: If you need instructions on how to open the top cover, see Opening the top cover . Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it may cause damage. 1 Complete the steps...

Maintenance Installing a toner cartridge 1 Remove the replacement toner cartridge from the packing material. 2 Gently shake the toner cartridge to distribute the toner evenly. 3 Remove the shipping tape and any additional packing material. Replacing a toner cartridge 168

Maintenance 4 Align the toner cartridge with its slot in the printer. The toner cartridge is placed to the right of the corresponding colored label. Colored label 5 Slide the toner cartridge in until the cartridge is fully seated. Replacing a toner cartridge 169

Maintenance 6 Push the waste toner arm until it snaps into place over the photodeveloper. 7 Repeat steps 2 through 5 to install additional toner cartridges. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and ...

Maintenance 5 Press Menu until Fuser appears on the second line of the display. REPLACE SUPPLIES Fuser 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 6 Press Select to open the Fuser menu item. 7 Press Menu until = Replaced appears on the second line of the display. Fuser =Replaced 1 Menu 2 Select 3 Return ...

Maintenance Cleaning the LEDs If you are experiencing print quality problems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover. Note: For instructions on opening the top cover, see Opening the top cover . 1 Complete the steps to open the top cover. 2 R...

Maintenance can affect the performance of the photodeveloper. Avoid touching the photodeveloper anywhere except the handles. Warning: The toner inside the toner cartridges can soil clothing. Do not clean clothing soiled with toner in hot water; this permanently adheres the toner to the clothing. Use...

Maintenance Closing the top cover CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. 1 Place both hands on the top cover as shown. 2 Press down firmly until the top cover clicks into place. 3 Rot...

Maintenance 4 Close the front door. Closing the top cover 176

Maintenance Opening the top cover To access the printer supplies and some of the paper jam areas: 1 Open the front door. 2 Rotate the top cover locking lever to the left. Opening the top cover 177

Maintenance 3 Push up on the right top cover locking button and lift at the points shown below. 4 Lift the top cover until it stops. For information about replacing an individual supply item or clearing paper jams, click one of the following headings: Replacing the fuser Clearing paper jams Opening ...

Maintenance 4 Slide the duplex unit out. 5 Close the duplex unit door. Removing the duplex unit 180

Maintenance Removing the high capacity feeder 1 Turn the printer off. 2 Unplug the high capacity feeder power cord from the electrical outlet. 3 Disconnect the interface cable from the side of the high capacity feeder. 4 Roll the high capacity feeder away from the printer. 5 Remove the high capacity...

Maintenance 6 Raise the guide rail and pull it away from the docking frame. 7 Remove the wrench from the holder in the high capacity feeder. Removing the high capacity feeder 182

Maintenance 8 Remove the four screws securing the docking frame. 9 Insert the two side covers into the screw holes on the optional drawer until they snap into place. Removing the high capacity feeder 183

Maintenance Removing the system board access cover You must remove the system board access cover to install memory cards, a firmware card, a hard disk, or an option card. CAUTION: This printer weighs 80.5 kg (177 Ib) and requires four people to lift. Anytime you move or lift the printer make sure yo...

Maintenance Locating memory and network options Use the following illustration to locate the connector for the card you want to remove. Ethernet connector Optional ImageQuick ™ firmware card USB connector Optional hard disk Installing the system board access cover After you have removed the options,...

Maintenance You need a number 2 Phillips screwdriver to install the cover. 1 Make sure the printer is off and unplugged. 2 Align the holes on the access cover with the screws. 3 Place the cover against the printer and slide it down. Installing the system board access cover 186

Maintenance 4 Tighten the eight screws. 5 Connect the printer cables and power cord, and turn the printer on. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit. Removing an optional drawer 1 Turn the printer off. 2 ...

Maintenance 5 Lift the optional drawer. Removing an optional drawer 188

8 Troubleshooting Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. Also, if possible, print out a print menu, this will greatly speed up the troublesh...

Index Numerics 30 Coating Roll Missing 10333 Tray <x> Config Error 10340 Tray <x> Size Sense Error 106 41 Open Bin 1 Exit Tray 10657 Configuration Change 107 58 Too Many Bins Attached 108 58 Too Many Trays Attached 108 80 Belt Exhausted 10980 Belt Life Warning 10980 Fuser Exhausted 10980...

Toner Darkness 52 Color Photo Devs 88Color Samples 93<color> Toner (Supplies Menu) 88<color> toner status 88complex page errors 85Confidential Job (Job Menu) 58Configure Bins (Paper Menu) 66Configure MP (Paper Menu) 67Copies (Finishing Menu) 52copies, specifying number 52Copying 95counte...