Lexmark 6500 Series - Manual

Setting up the printer Checking the box contents 1 2 3 4 5 7 8 1 2 3 6 Name Description 1 Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Telephone cord Use for faxing. For more informa...

Understanding the parts of the printer 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Use the To 1 Paper support Load paper. 2 Paper feed guard Prevent items from falling into the paper slot. 3 Paper guides Keep paper straight when feeding. 4 Automatic Document Feeder (ADF) tray Load original documents in the ADF...

Use the To 13 Scanner glass Copy or remove an item. 14 Top cover Access the scanner glass. EXT EXT 1 2 3 4 5 6 7 8 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Power supply with port Plug the power cord into the pow...

Use the To 7 EXT port EXT Connect additional devices, such as data/fax modem,telephone, or answering machine to the printer. Note: Remove the plug to access the port. 8 USB port Connect the printer to a computer using a USB cable. Warning: Do not touch the USB port except when plugging in or removin...

18 Close the printer. 19 Press . An alignment page prints. 20 Discard the alignment page. Notes: • The alignment page that prints may differ from the one shown. • Streaks on the alignment page are normal and not an indication of a problem. Installing the printer on additional network computers If yo...

Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything, locate the CD for Windows. 2 Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear. Note: If the install screen does not appear a...

Getting the printer ready to fax Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone lineadapter includ...

Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. Ifproblems occur, see “Setup Troubleshooting” on page 137. Note: The printer is an analog device that works best when directly connected to the wall jack. Other device...

Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using acomputer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the p...

4 If you would like to use the same line for both fax and telephone communication, connect a second telephoneline (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a...

2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connec...

Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephonesystem. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the faxnumber. However, this method of...

1 5 6 2 3 4 Press To 1 A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you want to make. In Fax mode: • Enter fax numbers. • Navigate an automated answering system. • Select letters when creating a Speed Dial list. • Type numbers to enter or edit the d...

To change the timeout feature: 1 Press Settings . 2 Press or repeatedly until Device Setup appears. 3 Press . 4 Press or repeatedly until Clear Settings Timeout appears. 5 Press . 6 Press or repeatedly until Never appears. 7 Press . To change one or more temporary settings into new default settings:...

From here You can Network Setup Note: This submenu item appears only when an internal wireless print server isinstalled in the printer. Select: • Print Setup Page to print a page that lists the network settings. • Wireless Setup to view: – Network Name , which shows the six characters unique to your...

5 Lower the control panel slightly at its front. Press the control panel down until it snaps into place. Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software C...

From here You can: Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Advanced • Change the appearance of the Printing Status window. • Turn printing voice notification on or off. • Change network printing settings. • Sh...

Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wirelessnetwork. If your printer does not have an internal wireless print server already installed, you can purchase oneseparately. Use the fol...

Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be eitherwired, wireless, or desi...

Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop i...

If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label thatcame with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MACaddress when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC addr...

4 Click Install . 5 From the “Connect Your Printer” dialog, select the network option. 6 From the “Networking Setup” dialog, select Direct Network Attached. 7 Select the printer/print server combination from the Network Printers list. Note: If more than one is listed, match the MAC address of the pr...

4 Select Typical , and then click Continue . 5 If this is the first time you have set up the printer, select Yes . If you have set up the printer previously and would like to install it on another computer, select No . Click Continue . 6 Follow the instructions on the next several screens to set up ...

If the IP address is not automatically assigned, you can try manually entering an address after selecting your printerfrom the available list. Configure IP address If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with the printer. You must ...

Installing the shared printer on other network computers (on the client computers) Using the peer-to-peer method Using the point-and-print method 1 Go to a network computer that you want to enableto print to the shared printer. 2 Insert the printer software CD. 3 Agree to the license agreement, and ...

Communication Through wireless access point (wirelessrouter) Directly between devices Security More security options Range Determined by range and number ofaccess points Restricted to range of individual deviceson network Speed Usually faster Usually slower Requirements for alldevices on the network...

4 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write the name of your network in the space provided. Be sure to use the exact spelling and capitalization. c Go ...

Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instruct...

Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying,and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document te...

Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File ΠPrint . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the Toolbar to create a printer-friendly ...

Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Interne...

If there are only document files stored on the memory card or flash drive, the printer automatically switches to File Print mode. The following document file types are recognized: • .doc (Microsoft Word) • .xls (Microsoft Excel) • .ppt (Microsoft Powerpoint) • .pdf (Adobe Portable Document Format) •...

Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper —A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinish TM Photo paper —A high-quality photo paper specifically designed for Lexmark inkjet printers, but compa...

Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is alsoknown as two-sided printing or duplexing. Note: Automatic two-sided prin...

Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another type or size of paper, use the manual duplexing method. 1 Press . 2 With a document open, click File ΠPrint . 3 Click Properties, Preferences, Optio...

5 From the Save Settings drop-down menu, select Save your current settings . 6 Click a radio button next to the number of the location where you want to save your settings, then type a namefor your settings in the selected box. Note: The first location contains Factory Default Settings, which cannot...

Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • Make sure you connect the memory card to the adapter that came with ...

When the printer recognizes that a memory card is installed, the message Memory Card Detected appears. If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory cardtroubleshooting” on page 176. Notes: • The printer recognizes one active media device at ...

Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Understanding the Photo Card menu 1 If necessary, press Photo Card , or insert a memory ...

6 Press or repeatedly until the size you want appears. 7 Press . 8 Press to go to the Paper Type submenu. 9 Press . 10 Press or repeatedly until the setting type you want appears. 11 Press . 12 Press repeatedly until Defaults appears. 13 Press . 14 Press or repeatedly until Photo Print Size appears....

Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehandon your digital camera. For more information on making camera selections, see the documentation that came withyour camera. 1 Connect a PictBridge-enab...

Menu Item Action Paper Setup 1, 2 Specify the size and type of paper loaded. Photo Size 1, 2 Specify the size of printed photos. Note: If you did not specify the photo size beforehand in your digital camera, the default photo sizes are: • 4 x 6 (if Letter is your default Paper Size) • 10 x 15 cm (if...

Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer. 2 If you are using Windows Vista, an “AutoPlay” screen appears. Click Transfer Photos to your computer using the Productivity Studio . 3 If you are using Windows XP, a “What do ...

Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range . • To choose a date range, press and then press or repeatedly until the desired date is displayed. Date ranges are displayed by month and year starting with the most recent month...

Changing the Productivity Studio library preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Library . From here, you can choose how you want to sort photos. You can also set the minimum file size for the phototo appear in the...

Printing photos Printing photos from a CD or removable storage device using the computer 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printableside, see the instructions that came with the paper.) 2 Insert a CD or any removable storage devic...

Printing all photos from a memory device 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printableside, see the instructions that came with the paper.) 2 Insert a memory card or flash drive that contains the images you want to print. 3 Press or...

15 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printableside, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. 16 Press Start Color or Start Black to print your photos...

Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF,you can specify which photos to print, how many of each, and print settings while the memory card is still in thecamera. The printer recogni...

3 Press or repeatedly until Photo Effects appears. 4 Press . 5 Press or repeatedly until the color effect you want appears. Note: Color effect selections include Auto Enhance, Sepia, Antique Grey, and Antique Brown. 6 Press . Note: The selected color effect applies to all the photos you print until ...

Copying Understanding the Copy menu To understand and use the Copy menu: 1 From the control panel, press Copy Mode . The copy default screen appears. 2 If you do not want to change a setting, press Start Color or Start Black . 3 If you want to change a setting, press . 4 Press or repeatedly until th...

Copying on both sides of the paper using the scanner glass The printer has a built-in duplex unit that lets you copy on both sides of the paper. Note: For two-sided copying, use only plain paper in letter or A4 size. Do not make two-sided copies on envelopes, card stock, or photo paper. 1 Load paper...

7 Press . The printer scans the front side of each page of the original document. 8 If you are copying a two-sided original document, the printer will display this message: Reload the Original in the Automatic Document Feeder without flipping or rotating the stack, then press . 9 Press . Copying pho...

4 Press Lighter/Darker . 5 Press or repeatedly to adjust the slider. 6 Press . 7 Press Start Color or Start Black . Collating copies using the control panel If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas groups of pages (not...

5 Press or repeatedly until Repeat Image appears. 6 Press . 7 Press or repeatedly until the number of images you want to print on one page appears. 8 Press Start Color or Start Black . Enlarging or reducing an image 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper,...

Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Scan Mode . 4 If your printer is connected to more than one computer: a Press or r...

11 Enter a file name for your PDF and select a storage location. 12 Click Save . Canceling a scan job To cancel a job being scanned on the scanner glass, go to the control panel, and press . To cancel a scan job started in the Productivity Studio, click Scan and then click Stop . Customizing scan se...

8 Press . Note: Pressing selects a setting. An asterisk (*) appears next to the selected setting. 9 To go into additional submenus and settings, repeat pressing or repeatedly until the submenu item or the setting you want appears, and then press . 10 If needed, press repeatedly to return to the prev...

2 From the desktop, double-click the Productivity Studio icon. 3 Click E-mail . 4 Select from the Photo , Several Photos , or Document options. 5 Click Start . 6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area. 7 Click Create E-mail to have your images attache...

Faxing CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Sending a fax Entering a fax number 1 From the control panel, press Fax Mode . 2 Enter ...

4 Select the Document option. 5 Click Start . 6 Enter the recipient information, and then click Next . Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). 7 Enter the cover page information, and then click Next . 8 If there are any additional ...

4 If you want to send a fax to a group of numbers (broadcast fax): a Press . b Add fax numbers for the group, and press until all have been entered, for a maximum of 30. 5 Press Start Color or Start Black . Sending a fax while listening to a call (On Hook Dial) The manual dialing feature lets you di...

Receiving a fax Receiving a fax manually 1 Make sure the Auto Answer light is off. 2 To receive the fax if you have not set up a manual answer code: • Press Start Color or Start Black . or • Press * 9 * on the telephone after you answer it and hear fax tones. 3 To receive a fax if you have set up a ...

To receive a fax with an answering machine connected to the printer: 1 Make sure that the Auto Answer light is on. 2 Make sure you have set the number of times the telephone rings before receiving a fax automatically. For moreinformation, see “Setting the number of rings before receiving a fax autom...

To set up fax forwarding: 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome screen, click Fax History and Settings . 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings . 4 Click the Ringing and Answering tab. 5 From t...

Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial” on page 128. Using the computer Phone Book Address books from your operating system appear as Phone Books. To access a Phone Book entry: 1 From the desktop, double-...

Understanding the Fax menu To understand and use the Fax menu: 1 From the control panel, press Fax Mode . The fax default screen appears. 2 If you do not want to change a setting, enter the fax number and then press Start Color or Start Black . 3 If you want to change a setting, press . 4 Press or r...

Use this To Fax Setup Access the Fax Setup menu and menu items. You can change the values and save them as user defaultsettings. • Print fax history or transmission status reports. • Customize settings in Ringing and Answering for receiving a fax. • Select fax printing options. • Customize settings ...

10 Press . 11 During the initial setup of your printer, you were prompted to enter the date and time. If you have not enteredthis information: a Press Settings . b Press . c Press or repeatedly until Device Setup appears. d Press . e Press or repeatedly until Date/Time appears. f Press . g Enter the...

Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings. 1 From the control panel, press Settings . 2 Press or repeatedly until Device Setup appears. 3 Press . 4 Press or repeatedly until Host Fax Settings appears. 5 Press . 6 Press or until Block appea...

3 To access any of the items in the “I Want To” menu, click the item. 4 If needed, click the toolbar items to: Click To Fax • Send a fax. • Forward a fax. • View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. • View several sample cover pages yo...

Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome Screen, click Fax History and Settings . The Fax Solution Software appears. 3 On the toolbar, click Tools ΠFax History . 4 Click the Print Report button to print. 129

Maintaining the printer Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove th...

6 Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to ...

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge . To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartr...

3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. 4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, andthen wipe in the direction shown. 5 With another clean section of the cloth, r...

• Keep the photo cartridge in its own storage unit when not in use. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Clean...

Item Part number Average cartridge standard page yield is up to 1 Color cartridge 41A 210 Color cartridge 2 41 210 High yield color cartridge 43 350 Photo cartridge 40 Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. 2 Licensed Return Pr...

Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance ...

3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more information, see “Removing and ...

3 Click Printer . • Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device foreach file you want to print. Reconnect power supply 1 Press to turn the printer off. 2 Disconnect the power cord fro...

Did you find the problem? Yes No If USB Host Controller and USB Root Hub are not listed, the USB port is not enabled. For more information, see the computer documentation. Contact the Customer Support Center. 1 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series . 2 Click Solution Center . ...

Printer is configured correctly, but cannot be found on the network Make sure: • The printer has power and the light is on. • The printer is within range of the wireless network. • The printer is located away from other electronic devices that may interfere with the wireless signal. • Your wireless ...

d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID, security type, and the security keys if they are shown. Note: Make sure you copy them down exactly, including any capital letters. 2 Click Start ΠPrograms or All P...

Run the wireless setup again If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settingsmay have changed include your having manually changed your WEP or WPA keys, channel, or other networksettings; or the wireless access point (wireless router) ...

Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distancebetween devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally100–150 feet. You can find the s...

Ping the printer Ping the printer to make sure it is on the network. For more information, see “Ping the printer” for Windows or Mac in the “Wireless troubleshooting” section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. ...

Printer cannot connect to the wireless network These are possible solutions. Try one or more of the following: Make sure your computer is connected to your wireless access point (wireless router) • See whether you have access to the Internet by opening your Web browser and accessing any site. • If t...

5 Write down the SSID, security type, and the security keys if they are shown. Note: Make sure you copy them down exactly, including any capital letters. 6 Store the SSID and the security keys in a safe place for future reference. Check your security keys A security key is like a password. All devic...

If you set a new network name, you must reset the printer and computer SSID to the same network name. • To reset the computer network name, see the documentation that came with your computer. • To reset the printer name: 1 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series . 2 Click Wirele...

2 Type ping followed by the IP address of the printer. For example, ping 192.168.0.25 3 Press Enter . 4 If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer, and then try resending your print job. 5 If the printer does not respond,...

Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enableddigital camera Make sure photo size and paper size are set correctly The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size that is set. This typically ...

Select a higher print quality 1 Depending on your print job, press Copy Mode , Scan Mode , or Photo Card . 2 Press . 3 Press or repeatedly until Quality appears. 4 Press . 5 Press or repeatedly until the quality you want appears. 6 Press . Check print cartridges If the document still does not have t...

• Transparencies • Labels • Envelopes • Iron-on transfers Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or otherhigh-quality images, for best results use Lexm...

5 Press . 6 Press Start Color or Start Black , or press to return to the Copy menu to select the number of copies you want. Select the Borderless photo feature (when printing photos) 1 Press . 2 Press or repeatedly until Layout appears. 3 Press . 4 Press or repeatedly until Borderless appears. 5 Pre...

Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. Partial document or photo prints These are possible causes and solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown ...

Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: Are you printing photos or documents with a large number of graphics? Because photos and graphics require more ink than text documents, ink usage increases when you print photos orgraphics. Are you...

Colors on printout are faded or differ from colors on the screen Check the following. When you think you have solved the problem, test the solution by sending a document to print. Are the color and print speed settings correct? You may need to adjust the color and print speed. Are the print cartridg...

• For reduced print quality and faster print speed, select Quick Print . Adjust the program settings for the document Use a different fill pattern in the program. For more information, see the program documentation. Perform maintenance on the print catridges You may need to clean the print cartridge...

Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test thesolution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for ...

Is the font a TrueType font? Is it available on the computer? The font you are trying to print may not be available in the program font selection box. Not all fonts are designed tobe printed; make sure the font is a TrueType font. See the program documentation for more information. Was the document ...

5 Compare the printed page to the image displayed on the computer screen. If the printed image matches theimage displayed on the screen, then you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that appear on thescreen. Test page does not p...

External print server is not working If there is an external device connected between the computer and the printer, make sure it supports bidirectionalcommunication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, theremay be a problem ...

Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make surethe printer is attached with a USB cable to a USB port on the computer. To verify the USB port: 1 In Windows Vista, click ΠControl Panel ΠPrinte...

4 Select Share this printer , and then give the printer a distinctive name. 5 Click OK . Windows 2000 users: 1 Click Start ΠSettings ΠPrinters . 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing . 4 Select Shared as , and then give the printer a distinctive name. 5 Click OK . Try to loca...

Change the scanning resolution to a lower value 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the left pane of the Welcome screen, click Scan . 4 Click Custom Settings . 5 Select a lower scan resolution. 6 Click Start...

Make sure the external print server is working If the printer is connected to an external print server, the problem may be with this print server. Check to make surethe device is working properly and that the printer is connected to the network. Experiencing poor quality or incorrect output See the ...

Cannot print documents from a flash drive Check the type of files contained on the flash drive The printer recognizes: • Files that have extensions *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX, *.XLSX, *.PPTX, *.WPS, and *.WPD • Photos Note: If the flash drive contains only files with extensions *.DOC,...

Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer ba...

3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner . 5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape . 7 Click OK . 8 Click OK or Print . Paper continues to jam Are you using paper designed for an inkjet printer? Check the type of paper you ...

3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resending the print job again. Duplex unit does not operate correctly These are possible solutions. Try one or ...

Nothing happens when memory card is inserted These are possible solutions. Try one or more of the following: Reinsert the memory card The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. Check memory card placement Make sure you have inserted the memor...

4 From the control panel, press . 5 Press to choose Select Computer . 6 Press . 7 From the list shown, select the computer on your wireless network. 8 Follow the prompts on the computer screen. For more information, see the “Working with photos” chapter in the User's Guide: Comprehensive Version . C...

3 Lower the scanner unit. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try one or more of the fol...

Partial document or photo copies These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Check paper size Make sure the paper size being used matches the size you selec...

Poor scanned image quality These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 191. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dam...

Fax troubleshooting Cannot send or receive a fax These are possible solutions. Try one of the following: Check messages If an error message is displayed, follow the instructions on the display. Check power If the light is not on, see “Power button is not lit” on page 138. Check cable connections Mak...

7 Press or repeatedly until Scan appears. 8 Press . 9 Press or repeatedly until After Dial appears. 10 Press . Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: Load paper Load paper to print any faxes that have been stored in the printer. Chec...

Check document placement Load the original document facedown in the ADF. Check the Dial Prefix setting 1 From the control panel, press Fax Mode . 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedl...

Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the countryor region you live in and the telecommunications company you subscribe to, you may need to switch the ...

Remote Fax Error These are possible causes and solutions. Try one or more of the following: Check phone line Resend the fax. There may have been a problem with the quality of the telephone line connection. Lower the transmission speed 1 From the control panel, press Fax Mode . 2 Press . 3 Press or r...

6 Press . 7 To change the number of times the printer will redial: a Press or repeatedly until Redial Attempts appears. b Press . c Press or repeatedly until the setting you want appears. d Press . 8 To change the length of time between redials: a Press or repeatedly until Redial Time appears. b Pre...

Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone servicescan be used. • If you are using an ISDN telephone se...

Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the p...

3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press . Cover Open Make sure that the scanner unit is closed. Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the ri...

4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a ...

Unsupported Paper Size The paper size you selected from the PictBridge-enabled digital camera is not supported by the printer. 1 From the control panel, press to clear the error message. 2 Press . 3 Press or until Paper Setup appears. 4 Press . 5 Press or repeatedly until Paper Size appears. 6 Press...

Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup informationthat came with the device to make sure it is properly installed. If printing using a USB cable, make sure the cable is securely attached to both ...

2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series . 3 Click Solution Center , and then click the Contact Information tab. Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types. Insert a memory card with supported filetypes. F...

Notices Product information Product name: Lexmark 6500 Series Machine type: 4429 Model(s): 021, W12, W1E Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...

Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer desinterférences NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless net...

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og...

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. ExcessiveRENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum ofRENs should not exceed five (5.0). T...

ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. Weencourage the recycling of our products. If you have further questions about recycling options,...

Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption,disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumpt...

—Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark —Products, components, parts, materials, software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NE...

Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wirelessdevices without an access point or router ad hoc network A wireless network that does not use an access point AutoIP address An IP address automatically assigned by a network device. ...

Index Numerics 2-sided paper type error 196 A ad hoc wireless network adding a printer usingWindows 59creating using Windows 57 adjusting brightnessautomatically 88, 90adjusting the hue of a photo 89adjusting the saturation of aphoto 89Advanced button 45aligning print cartridges 133alignment error 1...