Lexmark C522 - Manual

Installing drivers for local printing 10 2 Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer dr...

Macintosh 13 Installing drivers for local printing Installing a printer driver A printer driver must be installed on the computer that is connected to the printer. Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (firs...

Installing drivers for network printing 16 3 Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configur...

Verifying the IP settings 17 Installing drivers for network printing 9 Using the navigation arrow buttons, enter the IP gateway. Once it is entered, press . Submitting Selection appears briefly. 10 Press until the printer returns to Ready . Verifying the IP settings 1 Print another network setup pag...

Windows 20 Installing drivers for network printing g Check the following to make sure the printer was successfully shared. • The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. F...

Macintosh 21 Installing drivers for network printing Configuring Drag‘N’Print Note: Drag’N’Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printe...

Macintosh 22 Installing drivers for network printing 7 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose Print from the “File” menu. c Choose Summary from the “Copies & Pages” pop-up menu. Note: Look on the Network Setup page under the “AppleTalk” headi...

UNIX/Linux 23 Installing drivers for network printing f Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 ...

Printing 24 4 Printing This chapter covers tips for printing, how to print certain lists of information from the printer, how to cancel a job, and how to print black-only text and graphics. Tips for successful printing Tips on storing media Store the media properly. For more information, see Storing...

Printing or deleting a confidential job 25 Printing Sending a job from a typical Macintosh application 1 Open the file needed for printing. 2 From a word processor, spreadsheet, browser, or other application, select File à Print. 3 In the Copies & Pages or General pop-up menu, select Job Routing...

Canceling a print job 26 Printing Entering a personal identification number (PIN) When Confidential jobs is selected, the following prompt appears: 1 Use the navigation arrow buttons on the operator panel to specify the numbers of thefour-digit PIN associated with the confidential job. a In the firs...

Canceling a print job 27 Printing Canceling from the printer operator panel If the job is formatting or already printing, and Cancel a Job appears on the first line of the display: 1 Press . A list of jobs appears. 2 Press until appears next to the job requiring cancelation, and then press . The mes...

Printing the menu settings page 28 Printing 3 In the printer window, select the print job requiring cancelation. 4 Press Delete. Printing the menu settings page The menu settings page shows current settings (user default settings) for the menus, a list of installed options, and available printer mem...

Printing the Print Quality Test Pages 29 Printing 6 When the needed item is selected, press . The message Printing PCL Fonts. or Printing PS Fonts. appears while the pages print based on the one selected. The printer returns to the Ready message after the font sample pages print. If any other messag...

Printing only black text and graphics 30 Printing 6 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by the clock. Remove all color supplies then appears, so complete Removing the color supplies as follows. Removing the color supplies Warning: Do...

Media specifications 35 5 Media specifications Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning media befor...

Media guidelines 36 Media specifications Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality. Moisture content The amount of moisture in the paper affects both print quality and the ability of the print...

Media guidelines 37 Media specifications • Make sure the Paper Type, Paper Texture, and Paper Weight settings are correct. (See Paper Menu in the Menus and Messages Guide located on the publications CD for detailed information about these settings.) • Make sure the paper is properly loaded in the so...

Storing media 40 Media specifications • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. • The use of grain long card stock is recommended. Storing media Use the following guide...

Tray linking 45 Media specifications Tray linking Tray linking enables the automatic linking feature for trays when the same size and type of media is loaded in multiple sources. The printer automatically links the trays; when one tray is empty, media feeds from the next linked tray. For example, if...

Loading media 47 6 Loading media This chapter shows how to load the standard tray (250-sheet letter size tray), the multipurpose feeder, and the optional 500-sheet tray which is part of the optional 500-sheet drawer. It also includes information about the standard bin. Loading the standard tray The ...

Loading the standard tray 49 Loading media 5 Load the paper stack with the recommended print side face-up. Load the stack toward the back of the tray as shown. When loading letterhead paper, place the header toward the front of the tray. 6 Squeeze the width guide tabs, and slide the length guide to ...

Loading the optional 500-sheet tray 50 Loading media 8 If a different type of media was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the operator panel. See Setting the Paper Type and Paper Size. Loading the optional 500-sheet tray The optional ...

Identifying the multipurpose feeder or the manual feed slot 51 Loading media Follow these guidelines when using the multipurpose feeder: • Load only one size and type of media at a time. • To achieve the best possible print quality, use only high-quality media that is designed for use in laser print...

Identifying the multipurpose feeder or the manual feed slot 57 Loading media 12 Slide the width guide to the right until it lightly touches the edge of the stack for transparencies, card stock, or envelopes. For paper, the guide was already placed before the paper was loaded; however, check to see i...

Using the standard bin 59 Loading media Using the standard bin The standard bin holds up to 250 sheets of 20 lb paper and is located on top of the printer. The standard bin collates print jobs face-down. The standard bin supports all media listed in Media sizes and support. Attaching the standard bi...

Setting the Paper Type and Paper Size 62 Loading media 3 Lift up and then back on the extension until it stops at a 90 degree angle. To close the media stop, fold the extension forward and down. Raise the media stop, and then fold it back down into its closed position. Setting the Paper Type and Pap...

Clearing jams 63 7 Clearing jams Avoiding jams hints The following hints can help avoid jams: • Use only recommended paper or specialty media (referred to as media). See Media guidelines for more information. See the Card Stock & Label Guide available on the Lexmark Web site atwww.lexmark.com/pu...

Identifying the media path 64 Clearing jams • Make sure the media size in the sources matches the size setting selected from the operator panel menus. • Make sure all cables that connect to the printer are correctly attached. See the Setup sheet for more information. Identifying the media path The f...

Clearing a jam in the standard tray (Tray 1) 67 Clearing jams Clearing a jam in the standard tray (Tray 1) If the media did not feed correctly from the standard tray, the jam is in the tray. The operator panel indicates a 241.xx Paper Jam . 1 Open the standard tray. 2 Pull the jammed media out. 3 In...

Clearing jams behind the inner door 69 Clearing jams If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel may indicate a 200.xx Paper Jam instead. If so, clear the jam as follows. 1 Remove the standard tray. 2 Pull the jammed media up and then o...

Clearing jams under the fuser or fuser cover 71 Clearing jams Clearing jams under the fuser or fuser cover CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. The jammed media is under the fuser or the fuser cove...

Clearing jams between the fuser and the standard bin 73 Clearing jams Clearing jams between the fuser and the standard bin The jammed media is visible from the standard bin. The operator panel indicates a 202.xx Paper Jam . Grasp the jam, and pull it back away from the bin. Clearing a jam in the sta...

Clearing duplex path jams 74 Clearing jams Clearing duplex path jams The jammed media is under the rollers near the fuser. The operator panel indicates a 203.xx Paper Jam . 1 Open the upper door. 2 Grasp the jammed media on each side, and pull it out gently. 3 Close the upper door.

Clearing jams from the multipurpose feeder 77 Clearing jams Clearing jams from the multipurpose feeder The media jams as it enters the multipurpose feeder. The operator panel indicates a 250.xx Paper Jam . Clearing jams from the manual feed slot If the media is not placed far enough into the manual ...

Maintaining the printer 78 8 Maintaining the printer The following sections deal with topics for a network administrator in charge of the printer. Periodically, certain tasks need completion to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the p...

Ordering supplies and maintenance items 79 Maintaining the printer Ordering supplies and maintenance items To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web sit...

Maintaining the printer for long-term storage 80 Maintaining the printer Ordering a photoconductor unit Order Lexmark part number C52030X. For a multi-pack of photoconductor units, order Lexmark part number C52034X. Ordering a fuser Order Lexmark part number 40X1400 for a 120V/50–60Hz printer, 40X14...

Replacing the toner cartridges 81 Maintaining the printer Storing the toner cartridges and photoconductor units Store toner cartridges and photoconductor units in their original packaging until the time for their installation. Do not store toner cartridges and photoconductor units in: • Temperatures...

Recycling Lexmark products 82 Maintaining the printer Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Replacing the photoconductor units When 84 [color] PC Unit life warnin...

Cleaning the printhead lenses 83 Maintaining the printer To replace the transfer belt, see the Replacing the transfer belt sheet that comes with a replacement transfer belt. Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as mentioned in Solving p...

Aligning the toner car tridges for color registration 84 Maintaining the printer Aligning the toner cartridges for color registration When the new transfer belt was installed and all the photoconductor units were moved from the used transfer belt to the new one, the alignment of the toner cartridges...

Removing the fuser for long-term storage 85 Maintaining the printer Removing the fuser for long-term storage If the printer will be turned off for a month or longer, remove the fuser and store it in a clean and convenient place. CAUTION: The fuser and the inside of the printer near the fuser may be ...

Replacing the fuser after long-term storage 87 Maintaining the printer Replacing the fuser after long-term storage 1 Grasp the handhold. 2 Open the upper door.

Troubleshooting 89 9 Troubleshooting Solving basic printer problems Sometimes printer problems or an unresponsive printer are very easy to solve. When a problem occurs, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer...

Solving display problems 90 Troubleshooting Solving display problems Solving printing problems Symptom Cause Action Operator panel shows only diamonds or is blank. The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer on. The clock appears on the operator pa...

Solving print quality problems 91 Troubleshooting Solving print quality problems Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining th...

Solving print quality problems 92 Troubleshooting Use the following table to find solutions to print quality problems. Symptom Cause Solution Repeating defects Either the toner cartridges, the photoconductor units, or the fuser are defective. Marks occur repeatedly only in one color and multiple tim...

Solving option problems 97 Troubleshooting Solving option problems Symptom Cause Solution The option does not operate correctly after it is installed, or it stops working. The option is not installed correctly. Remove the option, and then reinstall it. Cables connecting the option to the printer are...

Solving media feed problems 98 Troubleshooting Solving media feed problems Symptom Cause Solution Paper frequently jams. Media that does not meet the printer specifications is being used. Use recommended media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com...

Solving network printing problems 100 Troubleshooting Solving network printing problems Solving other problems Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Quality Menu in Settings can be used to so...

Solving color quality problems 101 Troubleshooting Frequently asked questions (FAQ) about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green light can be combined to c...

Solving color quality problems 102 Troubleshooting My color transparencies seem dark when projected. Is there anything I can do to improve the color? This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, t...

Solving color quality problems 103 Troubleshooting Off , the color is based on the print job information; no color conversion is implemented. The following table identifies which Color Samples pages to use: Note: The Color Samples pages are not useful if the software application does not specify col...

Online technical support 104 Troubleshooting Cyan, Magenta, and Yellow. The increment value defined by the user for Detailed Color Samples applies to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is available on the Lexmark Web site at www.lexmark.com. Calling for serv...

Administrative support 105 10 Administrative support The following sections are for a system support person in charge of the printer. Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel. Disabl...

Restoring factory default settings 106 Administrative support Restoring factory default settings When first entering the printer menus from the operator panel, notice an asterisk (*) next to a value in the menus. This asterisk indicates the factory default setting. These settings are the original pr...

Disabling Power Saver 107 Administrative support Disabling Power Saver Disabling Power Saver is a two-step process. First, the menu item is turned on, and then the menu item is selected. 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release the buttons when the clock a...

Configuring printer alerts 108 Administrative support 3 Press until Disk Encryption appears, and then press . 4 Press until Disable appears, and then press . Contents will be lost. Continue? appears. 5 Press until Yes appears, and then press . The Encrypting Disk progress bar appears. 6 Press when t...

Memory requirements 109 Administrative support To change the LCD Contrast setting: 1 Make sure the printer is on and the Ready message appears. 2 Press to enter the menus. 3 Press until Settings appears, and then press . 4 Press until Utilities Menu appears, and then press . 5 Press until LCD Contra...

Using the Print and Hold function 110 Administrative support If a Confidential job is selected, the personal identification number (PIN) specified in the driver when the job was sent must be entered. See the following sections for more information: • Confidential jobs • Printing or deleting a confid...

Understanding the operator panel 112 Administrative support Understanding the operator panel The operator panel consists of these items: • 160 x 64 pixel liquid crystal display (LCD) • Eight buttons (Back, Menu, Stop, Select, , , , and ) • An indicator light For more information on buttons, see Butt...

Understanding the operator panel 113 Administrative support Buttons Button Function Note: It has a curved arrow icon. Press to return to the previous screen. Note: This button is only active if appears on the top left of the screen. Note: It has a key icon. Press to open the administration menus. Th...

Using the security lock feature 114 Administrative support Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. ...

Setting security using the Embedded Web Server (EWS) 115 Administrative support Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol allows for encrypted and authenticated network communications. It also lets the administrator select a desired level of security. Prior to ...

Setting security using the Embedded Web Server (EWS) 116 Administrative support To configure the Secure mode for TCP and UDP ports from the Embedded Web Server: 1 Open the Web browser. In the address line, enter the IP address of the printer being configured using the format: http://ip_address/. 2 C...

Setting security using the Embedded Web Server (EWS) 117 Administrative support Printing Lockout Printing Lockout allows locking or unlocking of a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the corre...

Installing and removing options 118 11 Installing and removing options Installing the 500-sheet drawer The printer supports one optional drawer which allows an additional 500 sheets of paper to be loaded. CAUTION: If installing a 500-sheet drawer after setting up the printer, turn the printer off an...

Removing the 500-sheet drawer 119 Installing and removing options Removing the 500-sheet drawer If the printer location needs to change, or the printer and media handling options need to be shipped to a new location, all media handling options must be removed from the printer. For shipping, pack the...

Replacing the system board metal plate 122 Installing and removing options Replacing the system board metal plate Note: This procedure requires a #2 Phillips screwdriver. 1 Align and place the eight keyholes on the system board metal plate onto the screws on the system board. 2 Slide the metal plate...

Installing an optional memory card 123 Installing and removing options 3 Tighten the screws firmly. Installing an optional memory card The system board has one connector for an optional memory card. CAUTION: If installing a memory card after setting up the printer, turn the printer off and unplug th...

Removing a memory card 125 Installing and removing options Removing a memory card 1 Locate the card to remove. 2 Push each latch out at each end of the connector. 3 Grasp the option card, and pull it gently out of the connector. 4 Place the memory card in its original packaging, or wrap it in paper ...

Installing an optional flash memory or firmware card 126 Installing and removing options Installing an optional flash memory or firmware card The system board has two connectors for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. ...

Removing an optional flash memory or firmware card 127 Installing and removing options 5 Replace the metal plate (see Replacing the system board metal plate). Removing an optional flash memory or firmware card 1 Select the optional firmware or flash memory card to remove. 2 While pushing on both loc...

Installing an optional hard disk 128 Installing and removing options Installing an optional hard disk Note: A small Phillips screwdriver is needed to attach the hard disk to the mounting plate. Note: If an option card has been installed, it may need removing before installing the hard disk. 1 Remove...

Removing an optional hard disk 129 Installing and removing options 7 Press the ribbon cable connector into the connector on the system board. 8 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 9 Replace ...

Installing an optional INA card 130 Installing and removing options Installing an optional INA card An optional internal print server allows connection from the printer to the local area network (LAN). Unpack the optional INA card. Save the packing materials. Remove the system board metal plate (see...

Removing an optional INA card 131 Installing and removing options Removing an optional INA card Remove the system board metal plate (see Accessing the system board). 1 Remove the two screws on either side of the connector slot. 2 Pull the optional card straight out of the system board connector. Not...

Attaching cables 132 Installing and removing options Attaching cables Connect the printer to the computer using the appropriate cable for the configuration. Connect the printer to the computer using a USB cable, an Ethernet cable, or a parallel cable. A USB port requires a USB cable. Be sure to matc...

Notices 133 Notices • Licensing notice • Conventions • Electronic emission notices • Noise emission levels • ENERGY STAR • Waste from Electrical and Electronic Equipment (WEEE) directive • Laser notice • Statement of Limited Warranty for Lexmark C520, C522, and C524

Licensing notice 134 Notices Licensing notice The printer resident software contains software developed and copyrighted by Lexmark. In addition, the printer resident software may contain: • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and/or the...

Electronic emission notices 135 Notices Static sensitivity notice Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark C520, C522, and C524 base and network printers, Types 5022-010, 5022-210, 5022-400, 5022-410,and 5022-430, have been test...

ENERGY STAR 138 Notices Power Saver As part of the ENERGY STAR program, this printer is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactiv...

Laser notice 139 Notices Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not co...

141 Index Numerics 500-sheet drawer 118, 119 installing 118removing 119 A adjusting operator panel contrast 108 Power Saver 106 automatic size sensing 45automatic tray linking 45avoiding jams 24 hints 63 B binding, duplex 45 C cables Ethernet 132parallel 132USB 132 canceling, print job Mac OS 9.x 27...