HP CE658A#BGJ - Manual

1 Product basics ● Product comparison ● Environmental features ● Product features ● Product views ENWW 1

Product features Benefit Supporting features Excellent print quality ● Genuine HP print cartridge. ● FastRes 600 setting provides 600 dots per inch (dpi) effective print quality. FastRes 1200setting provides 1,200 dpi effective print quality. ● Adjustable settings to optimize print quality. Supporte...

Product views Front and left side view 3 2 5 6 1 7 4 Table 1-1 HP LaserJet Professional P1100 Printer series 1 Output bin 2 Foldable output tray extension 3 Input tray 4 Short media extender tool 5 Power button 6 Print-cartridge door lift-tab 7 Control panel 4 Chapter 1 Product basics ENWW

Back view 2 1 3 1 USB port 2 Power connector 3 Kensington lock Serial number and product number location The label that contains the product number and serial number is on the rear of the product. 6 Chapter 1 Product basics ENWW

2 Software for Windows ● Supported operating systems for Windows ● Supported printer-drivers for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities (wireless models only) ENWW 9

Supported operating systems for Windows The product comes with software for the following Windows® operating systems: ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit and 64-bit) ● Windows 7 ● Windows Server 2003 (32-bit and 64-bit) For more information about upgrading from Windows 2000 Serv...

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program y...

Change printer-driver settings for Windows Change the settings for all print jobsuntil the software program is closed Change the default settings for allprint jobs Change the product configurationsettings 1. On the File menu in the software program, click Print . 2. Select the driver, and then click...

Remove software for Windows Use the uninstall utility to remove Windows software 1. Click the Start button, and then click the Programs or All Programs menu item. 2. Click the HP menu item, and then click the HP LaserJet Professional P1100 Printer series menu item. 3. Click the Uninstall menu item, ...

Supported utilities (wireless models only) Embedded Web server The product is equipped with an embedded Web server, which provides access to information aboutproduct and network activities. This information appears in a Web browser, such as Microsoft InternetExplorer, Apple Safari, or Firefox. The e...

3 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 15

Software for Mac Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X v10.4, v10.5, and v10.6 NOTE: PPC and Intel® Core™ processors are supported. Supported printer drivers for Macintosh The HP LaserJet software installer provides PostS...

Change printer-driver settings for Macintosh Change the settings for all print jobsuntil the software program is closed Change the default settings for allprint jobs Change the product configurationsettings 1. On the File menu, click Print . 2. Change the settings that you wanton the various menus. ...

Software for Mac computers HP Printer Utility for Mac Use the HP LaserJet Utility to print the product information pages and to change the Auto-Off settingfrom a Mac computer. To open the HP LaserJet Utility, complete the procedure below. ▲ Open the Print Queue, and then click the Utility icon. Supp...

Print with Mac Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print . 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As... , and type a...

Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper. This feature provides a cost-effective wayto print draft pages. 1. On the File menu, click Print . 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet , select t...

4 Connect the product ● Supported network operating systems (wireless models only) ● USB connection ● Network connection (wireless models only) ENWW 21

Supported network operating systems (wireless models only) The product supports the following operating systems for wireless printing: ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit and 64-bit) ● Windows 7 ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ...

USB connection This product supports a Hi-Speed USB 2.0 connection. You must use an A-to-B type USB cable that isno longer than 2 m (6.56 ft). HP Smart Install NOTE: This installation type is supported for Windows only. The HP Smart Install allows you to install the product driver and software by co...

Network connection (wireless models only) The product can connect to wireless networks. Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one of thefollowing protocols. ● TCP/IP (IPv4 or IPv6) ● Port 9100 ● LPR ● DHCP ● AutoIP ● SNMP ● Bo...

Perform a peer-to-peer (ad-hoc) wireless installation The product can be installed wirelessly to a computer through a peer-to-peer (ad-hoc) installation. 1. Turn on the product, and then restore the network setting. 2. Print a configuration page (see Configuration page on page 46 ), and find the net...

Configure the network product Use the Wireless Configuration utility Use the Wireless Configuration utility to configure the product to print on a wireless network. 1. Connect the wireless product to the computer through a USB cable. 2. Click the Start button, and then click the Programs or All Prog...

5 Paper and print media ● Understand paper and print media use ● Special paper or print media guidelines ● Change the print driver to match the media type and size ● Supported paper sizes ● Supported paper types and tray capacity ● Paper orientation for loading trays ● Load paper trays ENWW 29

Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause poor print quality,increased jams, and premature wear on the product. For best...

Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. When using special paper or print media, be sure to set the type and size in the printer driverto obtain the best results. CAUTION: HP LaserJet product...

Change the print driver to match the media type and size Selecting media by type and size results in significantly better print quality for heavy paper, glossy paper,and overhead transparencies. Using the wrong setting can result in unsatisfactory print quality. Alwaysprint by type for special print...

Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 5-1 Supported paper and print media sizes Size Dimensions Input tray Priority in...

Supported paper types and tray capacity Supported paper and print media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp1100series . Paper type (printer driver) Input tray Priority input slot (wireless models only) Paper, including the fo...

Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in thefollowing table. Paper type How to load paper Preprinted or letterhead ● Face up ● Top edge leading into the product Prepunched ● Face up ● Holes toward the lef...

Tray adjustment for short media (base models only) To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray. 1. Remove the short media extender tool from the storage slot on the left side of the media input area. 2. Attach the tool to the adjustable med...

6 Print tasks ● Cancel a print job ● Print with Windows ENWW 37

Cancel a print job You can stop a print job by using the software program. NOTE: It can take several minutes for all print jobs to clear after you have canceled a print job. Stop the current print job from the control panel (wireless models only) ▲ Press the cancel button on the control panel. Stop ...

Print with Windows NOTE: Depending on the software program, the commands and dialog box names that follow might be different. Open the Windows printer driver 1. On the File menu in the software program, click Print . 2. Select the product, and then click Properties or Preferences . Get help for any ...

Create a custom printing quick set 1. Open the printer driver, and then click the Properties or Preferences button. The Print Tasks Quick Sets drop-down list appears on all tabs except the Services tab. 2. Select an existing quick set as a base. 3. Select the print options for the new quick set. 4. ...

6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it withthe printed-side facing down in the input tray. 7. At the computer, click the Continue button to print the second side of the job. Create a booklet with Windows 1. Open the printer driver, click t...

7 Manage and maintain the product ● Print the information pages ● Use the HP Embedded Web Server (wireless models only) ● Economy settings ● Manage supplies and accessories ● Clean the product ● Product updates ENWW 45

Print the information pages You can print the following information pages. Configuration page The configuration page lists current product settings and properties. It also contains a status log report.To print a configuration page, do the following: 1. Open the printer driver, and then click the Pro...

Use the HP Embedded Web Server (wireless models only) Use the HP Embedded Web Server (EWS) to view product and network status and to manage printingfunctions from a computer. ● View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the pro...

Settings tab Use this tab to configure the product from your computer. If this product is networked, always consultwith the product administrator before changing settings on this tab. The Settings tab contains the Printing page where you can view and change the default print job settings. Networking...

Economy settings Auto-Off mode Auto-Off is an energy-saving feature of this product. After a user-specified time period, the productautomatically reduces its power consumption (Auto-Off). The product returns to the ready state when abutton is pressed or a print job is received. When the product is i...

Manage supplies and accessories Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Check and order supplies Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the...

Replacement instructions Redistribute toner When a small amount of toner remains in print cartridge, faded or light areas might appear on the printedpage. You might be able to temporarily improve print quality by redistributing the toner. 1. Open the print-cartridge door, and then remove the print c...

3. Reinsert the print cartridge into the product, and then close the print-cartridge door. If the print is still light, install a new print cartridge. Replace the print cartridge When a print cartridge approaches the end of useful life, you can continue printing with the currentcartridge until redis...

Replace the pickup roller Normal use with good media causes wear. The use of poor media might require more frequentreplacement of the pickup roller. If the product regularly mispicks (no media feeds through), you might need to change or clean the pickuproller. See Clean the pickup roller on page 61 ...

Replace the separation pad Normal use with good media causes wear. The use of poor media might require more frequentreplacement of the separation pad. If the product regularly pulls multiple sheets of media at a time, you might need to change the separationpad. NOTE: Before you change the separation...

Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: 1. Unplug the power cord from the product and remove the pickup roller as described in Replace the pickup roller on page 55 . 2. Dab a lint-free cloth in isoprop...

Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process usesa transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency. If you do not have any transpare...

Clean the print-cartridge area You do not need to clean the print-cartridge area often. However, cleaning this area can improve thequality of the printed sheets. WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the p...

4. Disconnect the power cord. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/ljp1100series . Cli...

8 Solve problems ● Solve general problems ● Interpret control-panel light patterns ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve product software problems ENWW 67

Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolvesthe problem, you can stop without performing the other steps on the ...

8. Print a configuration page. See Print the information pages on page 46 . a. If the page does not print, verify that the input tray contains paper. b. If the page jams in the product, see Clear jams on page 73 . 9. Print a small document from a different program that has worked in the past. If thi...

Interpret control-panel light patterns Table 8-1 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 8-2 Control-panel light patterns Light status State of the product Action All lights are off. The product is in Auto-Off mode or...

Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product,it could cause additional jams. Common causes of jams ● The input tray is loaded incorrectly or is too full. NOTE: When you add new media, always remove all of the media from the inpu...

Jam locations Jams can occur at the following locations in the product. 2 3 1 1 Internal areas 2 Input tray 3 Output bin NOTE: Jams can occur in more than one location. Clear jams from the input tray CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage ca...

Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the print-cartridge door, and then remove the print cartridge. 2. Keep the print cartridge door open...

Clear jams from inside the product 1. Open the print-cartridge door, and then remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it o...

Solve paper-handling problems The following problems with media cause print-quality deviations, jamming, or damage to the product. Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, tooheavy or too smooth, or it is embossedor from a faulty paper lot. Try a...

Solve image-quality problems You can prevent most print-quality problems by following these guidelines. ● Use paper that meets HP specifications. See Paper and print media on page 29 . ● Clean the product as necessary. See Clean the product on page 61 . Image defect examples This section provides in...

Dropouts ● A single sheet of media might be defective. Try reprintingthe job. ● The media moisture content is uneven or the media hasmoist spots on its surface. Try printing with new media. ● The media lot is bad. The manufacturing processes cancause some areas to reject toner. Try a different type ...

Loose toner ● The fuser temperature might be too low. In the printerdriver, make sure the appropriate media type is selected. ● Clean the inside of the product. See Clean the product on page 61 . ● Check the media quality. ● Plug the product directly into an AC outlet instead of intoa power strip. V...

Curl or wave ● Check the media type and quality. Both high temperatureand high humidity cause media to curl. ● The media might have been in the input tray too long.Turn over the stack of media in the tray. Also, try rotatingthe media 180° in the input tray. ● The fuser temperature might be too high....

Moisture NOTE: This product dissipates heat by using convective cooling. The heat and moisture generated by the printingprocess escape through vents in the product exterior orthrough the output bin area. Verify normal product operation The release of moisture is a result of normal product operation....

Solve performance problems Problem Cause Solution Pages print but are totally blank. The cartridge pull tab or the sealing tapemight still be in the print cartridge. Verify that the cartridge pull tab and tapehave been removed completely from theprint cartridge. The document might contain blankpages...

Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 m (6.56 ft). Replace the cable if necessary. ...

Solve product software problems Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Delete all temporary files from the Temp subdirectory....

A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 95

Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following list of accessories was curr...

B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ENWW 97

End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software...

Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge...

C Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 105

Physical specifications Table C-1 Physical specifications 1 Specification HP LaserJet Professional P1100 Printer series Product weight 4.7 kg (10.4 lb) Product height 194 mm (7.6 in) Product depth 224 mm (8.8 in) Product width 347 mm (13.7 in) 1 Values are based on preliminary data. See www.hp.com/s...

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base models) ● Declaration of conformity (wireless models) ● Safety statements ● Additional statements for wireless products ENWW 107

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or moreHP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) ...

Declaration of conformity (wireless models) according to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0901-01-rel.1.0 Manufacturer’s Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet P1100 Se...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The device is certified as...

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional P1100, P1100w, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteenulkopuolelle. Laitteen turvallisuusluo...

Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential ...

Index A accessories ordering 95, 96part numbers 96 acoustic specifications 106address, printer Macintosh, troubleshooting 92 altitude specifications 106anticounterfeit supplies 50 B batteries included 111bin, output features 3jams, clearing 77 bins, output capacity 34 blank pages problem-solving 88 ...