HP CD055A#ABA - Manual

2 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts • Front view of the printer Get to know the HP Photosmart 5 G et t o k now t h e H P Phot osm art

18 1 Lid 2 Glass 3 Color graphics display (also referred to as the display) 4 Memory Card slots LED 5 Memory Card slot for Secure Digital and xD cards 6 Memory Card slot for Memory Stick cards 7 Front USB port for your PictBridge-compatible digital camera and other storage devices. 8 Output tray 9 P...

Control panel features Figure 2-1 Control panel features 1 Home : Returns to the Homescreen (the default screen when you turn on the product). 2 Directional keys : Allow you to navigate through photos and menu options. Touch the right arrow button to access the secondary Home screen. 3 Back : Return...

4 Paper basics You can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and envelopes.By default, the HP Photosmart is set to detect the size and type of paper you load in theinput tray automatically and then adjust its sett...

NOTE: At this time, some portions of the HP Web site are available in English only. Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type of project you are printing.Depending on your country/region, some of these...

HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solutionfor creating custom T-shirts from your digital photos. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your color presentations vivid and evenmore impressiv...

c . Lower output tray. 2. View the animation for this topic. Related topics “Information on paper” on page 17 Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety ofpaper types before buying a large quantity. Find a paper type that works well and is e...

5 Print “Print documents” on page 19 “Print photos” on page 20 “Print a creative project” on page 28 “Print a Web page” on page 32 “Print forms and templates (Quick Forms)” on page 32 Related topics • “Load media” on page 13 • “Recommended papers for photo printing” on page 11 • “Recommended papers ...

5. Select the appropriate options for your print job by using the features available in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Cl...

9. (Optional) Select the Borderless printing check box if it is not already checked. If the borderless paper size and paper type are not compatible, the product softwaredisplays an alert and allows you to select a different type or size. 10. In the Basic Options area, select a high print quality, su...

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter re...

Touch 8.5 x 11 . Touch Back . e . Print photo. Touch Print . Print multiple photos on full-size papera . Load paper. Load full-size paper in the main input tray. b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (ada...

Touch photo you want to print.Touch photo to select it.Touch up arrow to increase number of copies. d . Change page layout. Touch Print to preview print job. Touch Options to change print settings. Touch Layout . Touch 4x6 on 8.5x11 . Touch Back . e . Print photo. Touch Print . 2. View the animation...

Print a creative project 1. Do one of the following: Print album pagesa . Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size photopaper in main input tray. b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Mem...

d . Select photo. Touch left or right arrow to scroll through photos.Touch photo to select it.Touch up arrow to increase number of copies. e . Print photo. Touch Done to preview print job. Touch Print . 2. View the animation for this topic. Related topics • “Recommended papers for photo printing” on...

To print forms from the control panel 1. Make sure you have paper loaded in the input tray. 2. On the Home Screen, touch the right arrow to view more options. 3. Touch Quick Forms . 4. Touch the up or down arrow to scroll through the forms and templates. 5. Touch the form you want to print. 6. If pr...

6 Scan • “Scan to a computer” on page 39 • “Scan to a memory card or USB storage device” on page 40 • “Scan and reprint photos” on page 51 Scan to a computer To scan to a computer 1. Load original. a . Lift lid on product. b . Load original print side down on right front corner of glass. c . Close l...

3. Start scan. a . Touch Scan on Home screen. The Scan To menu appears. b . Touch Computer . If product is network-connected, a list of available computers appears. Selectcomputer to which you want to transfer to start the scan. c . Select job shortcut you want to use. 4. View the animation for this...

Close lid. b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia...

Load original print side down on right front corner of glass. Close lid. b . Insert memory device. Chapter 6 42 Scan Scan

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter re...

7 Copy • “Copy text or mixed documents” on page 45 • “Copy photos (reprint)” on page 51 Copy text or mixed documents 1. Do one of the following: 1-sided copya . Load paper. Load full-size paper in the main input tray. b . Load original. Lift lid on product. Load original print side down on right fro...

Related topics • “Change the copy settings” on page 48 • “Preview a copy before printing” on page 49 • “Stop the current job” on page 141 Change the copy settings To set the number of copies from the control panel 1. Touch Copy on the Home screen. The Copy menu appears. 2. Touch up arrow button to i...

8 Reprint photos To reprint an original photo 1. Load original. a . Lift lid on product. b . Load original print side down on right front corner of glass. c . Close lid. 2. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) paper in the photo tray or full-size photo paperin the main input tray. 3. Rep...

9 Save photos • Save photos to your computer • Back up photos to a USB storage device • Save photos to Snapfish • Share photos using Snapfish Save photos to your computer To save photos 1. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory St...

Back up photos to a USB storage device To back up photos 1. Insert memory device. a . Insert a memory card into appropriate slot on product. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapte...

Share photos using Snapfish To share photos with Snapfish 1. Set up Internet connection. ▲ Make sure that the HP Photosmart is connected to a network that has Internetaccess. 2. Insert memory device. ▲ Insert a memory card into appropriate slot on product. 1 Memory Stick, Memory Stick Pro, Memory St...

10 Network setup • Add the HP Photosmart to a network • Set up a Bluetooth connection Add the HP Photosmart to a network • “Wired (Ethernet) network” on page 59 • “WiFi Protected Setup (WPS)” on page 60 • “Wireless with a router (infrastructure network)” on page 62 • “Wireless without a router (ad h...

b . Connect the Ethernet cable to the Ethernet port on the back of the HP Photosmart. c . Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch. 2. Install software. 3. View the animation for this topic. Related topics “Install the software for a network ...

Touch WiFi Protected Setup . Touch PIN . b . Set up wireless connection. Touch Start . The device displays a PIN.Enter PIN on WPS-enabled router or other networking device. NOTE: The product begins a timer for approximately two minutes in which the PIN needs to be entered on the networking device. T...

3. Start Wireless Setup Wizard. ▲ Touch Wireless Setup Wizard . 4. Connect to wireless network. ▲ Select your network from the list of detected networks. 5. Follow prompts. 6. Install software. 7. View the animation for this topic. Related topics “Install the software for a network connection” on pa...

d . Touch Ad Hoc . e . Touch Yes, my network uses WEP encryption . The visual keyboard displays. If you do not want to use WEP encryption, touch No, my network does not use encryption . Go to step 7. 7. If prompted, enter your WEP key as follows. Otherwise go to step 8. a . Touch the appropriate let...

To install the Windows HP Photosmart Software on a networked computer 1. Quit all applications running on your computer. 2. Insert the installation CD that came with the product into the CD-ROM drive on yourcomputer and follow the onscreen instructions. NOTE: If the HP Photosmart is not connected to...

11 Maintain the HP Photosmart • Check the estimated ink levels • Order ink supplies • Replace the cartridges • Cartridge warranty information • Print and evaluate a print quality report Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need tore...

To check the ink levels from the HP Photosmart Software ▲ In the HP Solution Center, click the Estimated Ink Levels icon. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services ...

Related topics “Order ink supplies” on page 72 Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HPprinting device. This warranty does not cover HP ink products that have been refilled,remanufactured, refurbished, misused, or tampered w...

To evaluate the print quality report 1. Check the ink levels shown on the page. If a cartridge shows very low ink levels andyou find the print quality unacceptable, consider replacing that ink cartridge. Printquality typically deteriorates as cartridges run out of ink. NOTE: If the print quality rep...

• If the text is uneven and ragged at one end, clean the printhead, and then printthis diagnostic page again. If this occurs right after a new cartridge is installed,the automatic device servicing routines may solve the problem in a day or so. Figure 11-6 Sample text area - uneven ink distribution •...

12 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone su...

[[[[[ • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to your computer at about the timethat this sit...

product to your computer before the software installation screen prompted you to do so,you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it).For more information, see “Uninstall and...

1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the product directly into a power outlet. • Test the power outlet to make sure it is working. Plug in an appliance that youknow works, and see if the a...

CAUTION: If the product still does not turn on, it might have a mechanical failure. Unplug the product from the power outlet.Contact HP support for service.Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support....

Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer. Cause: You sent the print job to the default pri...

The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start , pointing to Programs or All Programs , HP , Photosmart Premium C309 series , and then clicking Product Registration . Cause: The registration screen did...

Print troubleshooting Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Check cartridges • Check paper • Check pr...

Check the ink levels Solution: Check the estimated ink levels in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having areplacement cartridge available to avoid possible printing delays. You d...

After cleaning the printhead, print a print quality report. Evaluate the print qualityreport to see if the print quality problem still exists.For more information, see: “Print and evaluate a print quality report” on page 75 Cause: The printhead needed to be cleaned. Check the print settings Solution...

To check your margin settings 1. Preview your print job before sending it to the product.In most software applications, click the File menu, and then click Print Preview . 2. Check the margins.The product uses the margins you have set in your software application, as longas they are greater than the...

Solution 1: Insert the memory card properly Solution: Turn the memory card so that the label faces up and the contacts are facing the product, and then push the card forward into the appropriate slot until thePhoto light turns on.If the memory card is not inserted properly, the product will not resp...

Solution 1: Install the product software Solution: Install the product software that came with the product. If it is installed, restart your computer. To install the product software 1. Insert the product CD-ROM into your computer’s CD-ROM drive and then startthe Setup program. 2. When prompted, cli...

• Solution 1: Set the camera to PictBridge mode • Solution 2: Save the photos in a supported file format • Solution 3: Select photos on the camera for printing Solution 1: Set the camera to PictBridge mode Solution: If the camera supports PictBridge, make sure the camera is set to PictBridge mode. S...

Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the original and then scan the copy. Cause: If you used the Text image type to scan text that you planned to edit, the scanner might not have recognized color text. The Text image type scans at 300 x 300 dpi, i...

Fit to Page is not working as expected Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Scan, enlarg...

Photo tray cannot disengage Solution: Push the output tray all the way down. Cause: The output tray was not lowered all the way. Missing HP Photosmart Software Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution d...

Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Makesure the other end of the USB cable is plugged into a USB port on your ...

File corrupted Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Reinsert the memory card in the prod...

• Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it correctly • Solution 3: Push the memory card all the way forward Solution 1: Remove all but one memory card Solution: Remove all but one memory card. The product reads the remaining memory card and disp...

Paper messages The following is a list of paper-related error messages: • Ink is drying • Paper upside down • Paper orientation error Ink is drying Solution: Two-sided printing requires the printed sheets to be dry before printing on the back side. Wait until the product pulls the printed sheet to p...

• Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to be missing or damaged • Printhead problem...

• Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product. Cause: The product experienced an error. If this did not solve the issue, try the next solu...

Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in this product. Incompatible ...

• Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the ink cartridges are properly installed. Refer to the following steps to resolve this error. To make sure the ink cartridges are properly installed 1. Make sure the product is turned on. 2....

12. Close the ink cartridge access door, and check if the error message has goneaway. 13. If you still receive the error message, turn the product off, and then on again. Cause: The indicated ink cartridges were not installed correctly. If this did not solve the issue, try the next solution. Solutio...

Solution 3: Clean the electrical contacts Solution: Clean the cartridge electrical contacts. To clean the electrical contacts 1. Make sure the product is turned on. 2. Open the cartridge access door by lifting the blue access handles on the side ofthe product, until the door locks into place. The pr...

1 Ink window 2 Electrical contacts 5. Wipe the contacts with a dry swab or lint-free cloth. 6. On the inside of the product, locate the contacts in the printhead.The contacts look like a set of four copper or gold-colored pins positioned to meetthe contacts on the ink cartridge. 7. Use a dry swab or...

Check to see if your cartridge is still under warranty and the end of warranty date hasnot been reached. • If the end of warranty date has been reached, purchase a new ink cartridge. • If the end of warranty date has not been reached, contact HP support for serviceor replacement.Go to: www.hp.com/su...

Cause: The product has nearly maximized the ink service capacity. Ink system failure Solution: Turn off the product, unplug the power cord, and wait 10 seconds. Then, plug the power cord back in and turn on the product.If you continue to receive this message, write down the error code provided in th...

12. Close the ink cartridge access door, and check if the error message has goneaway. 13. If you still receive the error message, turn the product off, and then on again. Cause: The ink cartridges were not installed properly. If this did not solve the issue, try the next solution. Solution 3: Contac...

If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem...

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be coveredunder warranty.If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit For more information, see: ...

Printhead appears to be missing or damaged Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Reinstal...

5. Remove the printhead by lifting it straight up. 6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge between the nozzles and the electricalcontacts, and the electrical contacts. 1 Plastic ramps on the si...

CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger. To clean the printheada . Lightly dampen a clean, lint-free cloth and wipe the electrical contact area from the bottom to the top. Do not go past the edge between the nozzles andthe elec...

11. Close the ink cartridge door. Cause: The printhead or ink cartridges were not installed correctly. If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region,...

3. In the Print Settings area, click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services . The Printer Toolbox appears. 4. Click the Device Services tab. 5. Cli...

12. Close the ink cartridge access door, and check if the error message has goneaway. 13. If you still receive the error message, turn the product off, and then on again. For more information, see: “Replace the cartridges” on page 72 Cause: One or more of the ink cartridges were not installed. If th...

9. Close the ink cartridge door, and check if the error message has gone away. 10. If you still receive the error message, turn the product off, and then on again. If you still receive this message after cleaning the cartridge contacts, you might havea damaged cartridge.Check to see if your cartridg...

13 Stop the current job To stop a current job from the product ▲ Touch Cancel on the control panel. If the current job does not stop, touch Cancelagain.It can take a few moments for the current job to be cancelled. Stop the current job 141 Stop th e cu rrent job

14 Technical information The technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For additional specifications, see the printed documentation that came with the HP Photosmart.This section contains the following topics: • Notice • Cartri...

3. Touch Preferences . 4. Touch Cartridge Chip Info , and then touch OK . NOTE: To re-enable the usage information function, restore the factory defaults. NOTE: You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage informatio...

Copy specifications • Digital image processing • Maximum number of copies varies by model • Copy speeds vary according to the complexity of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Print...

3. Touch Preferences . 4. Touch the down arrow to scroll through the options, and then touch Energy Save Mode . 5. Touch On or Off . Power consumption Power usage drops significantly while in Sleep mode, which saves natural resources and savesmoney without affecting the high performance of this prod...

Disposal of waste equipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea...

EU battery directive European Union Battery Directive This product contains a battery that is used to maintain data integrity of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified serv...

Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan abo...

FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t...

Notice to users in Korea Notice to users in Germany Sehanzeige-Arbeitsplätze Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV vorgesehen. Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Chapte...

HP Photosmart Premium C309 series declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • European Union regu...

Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is m...

European Union regulatory notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provi...

Notice to users in Taiwan Chapter 14 158 Technical information Tech nical info rmat ion

Index Symbols/Numerics 10 x 15 cm photo paper specifications 144 A after the support period 80 B Bluetooth print from a Bluetooth device 70 print from a computer 68 buttons, control panel 8 C CAT-5 Ethernet cable 59connection problems HP All-in-One will not turn on 81 control panel buttons 8features...