Page 3 - Using your printer
HP Designjet 4000 and 4500 Printer series Using your printer
Page 5 - Table of contents
Table of contents 1 Introduction Using this guide.......................................................................................................................................2 Introduction.........................................................................................................
Page 15 - Introduction
1 Introduction ● Using this guide ● The printer's main features ● The printer's main components [4000] ● The printer's main components [4500] ● The front panel ● Printer software ● Scanner software [4500] ENWW 1 Introduction
Page 16 - Legal information; The printer's main features
Using this guide Using your printer (on CD) and the Quick Reference Guide (on paper) are organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I ... These chapters help you to carry out various proced...
Page 17 - Front view
● Ink and paper usage information is available from the front panel, and on the Web from theEmbedded Web Server ● Accurate and consistent color reproduction features: ● Press emulations for U.S., European, and Japanese standards; and color monitor RGBemulations (see Color emulation modes) ● Automati...
Page 18 - Rear view
9. Bin 10. Ink cartridge drawer 11. Spindle lever 12. Paper load lever Rear view 1. Quick Reference Guide holder 2. Power socket and on/off switch 3. Sockets for communication cables and optional accessories The printer's main components [4500] NOTE This topic applies to the HP Designjet 4500 Printe...
Page 21 - The front panel
The front panel Your printer's front panel is located on the front of the printer, on the right-hand side. It has thefollowing important functions: ● It must be used to perform certain operations, such as loading and unloading paper. ● It can display up-to-date information about the status of the pr...
Page 22 - Printer software
10. The Back key goes back to the previous menu. If you press it repeatedly, or hold it down, youwill soon return to the main menu. 11. The Down key moves to the next item in a list, or decreases a numerical value. To highlight an item in the front panel, press the Up or Down key until the item is h...
Page 26 - Get started; Unpack the printer
Get started The following topics describe how to assemble your new printer (also described in the Setup instructions ). Because some of the components of the printer are bulky, you may need up to four people to liftthem. You will also need at least 3 × 5 m (10 × 16 ft) of empty floor space, and abou...
Page 28 - Assemble the stand
6. Remove the two packing pieces. Assemble the stand WARNING! When you are unpacking the leg assembly, you will see that there is anti-slip material around two of the wheels on the feet. Do not remove this material yet. 1. Remove the first tray from the stand and bin assembly box. 2. From the first ...
Page 31 - Attach the stand
14. Fix the left foot using four screws. 15. Position a foot on the right leg. There are pins to help you to position the foot correctly. NOTE Do not remove the anti-slip material from the wheel. 16. Fix the right foot using four screws. Attach the stand 1. You now need to identify the left and righ...
Page 34 - Remove packaging materials
8. Remove the pallet before trying to lift the printer into an upright position. 9. Using four people and the hand holds on the rear of the printer body, carefully lift the printer intoan upright position. The anti-slip material should stop the printer from sliding forwards. Remove packaging materia...
Page 37 - Assemble the bin
Assemble the bin 1. Locate the bin components. 2. Fix one screw to the inside of the stand’s left leg. 3. Do not fully fit the screw. 4. Fix one screw to the inside of the stand’s right leg. 5. Do not fully fit the screw. ENWW Assemble the bin 23 How do I... (printer assembly topics) [4000]
Page 40 - Switch on for the first time
Switch on for the first time 1. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet. 2. Turn the power switch at the rear of the printer to the on position. 3. If the power light on the front panel remains off, press the Power key to switch on the prin...
Page 41 - Install ink cartridges
Install ink cartridges 1. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box. 2. Find the ink cartridge door, which is on the left side of the printer. 3. Press the ink cartridge door until it clicks. 4. Open the ink cartridge door. 5. To release the ink cartridge...
Page 43 - Remove the setup printheads
11. Close the ink cartridge door (push it until it clicks shut). 12. Wait (about a minute) until you see this front panel message. Remove the setup printheads 1. Open the printer window. 2. Remove the packing tape that is holding down the printhead carriage latch. 3. Pull up and release the latch on...
Page 45 - Install the printheads
Install the printheads 1. Remove the blue protective cap and the clear protective tape from the printhead. 2. Lower all the printheads vertically into their correct positions. 3. Seat the printheads slowly and carefully. If you have difficulty, see I cannot insert a printhead. 4. Make sure the print...
Page 46 - Install the printhead cleaners
6. Close the carriage cover. 7. Make sure the latch engages correctly. 8. Close the printer window. 9. Please wait (about a minute) while the printer checks the printheads. Install the printhead cleaners 1. Wait until you see this front panel message. 2. Press the printhead cleaner door, which is on...
Page 48 - Load a roll of paper onto the spindle
8. Wait until you see this front panel message, then press the Select key. Load a roll of paper onto the spindle 1. Lower the spindle lever. 2. Remove the right-hand end of the spindle (1) from the printer, then move it to the right in orderto extract the other end (2). Do not insert your fingers in...
Page 50 - Load the paper into the printer
8. When you meet resistance, lift the spindle lever to seat the spindle properly. 9. The spindle lever will be in the horizontal position when the spindle has been correctly inserted. Load the paper into the printer 1. At the front panel, highlight the icon and press the Select key. 2. Highlight Pap...
Page 54 - Connect the printer
Connect the printer 1. Your printer can be connected to a computer directly or to one or more computers via a network. (1) PC, Macintosh, or workstation (2) Printer (3) Server (4) PC, Macintosh, or workstation 2. Locate the area at the back of the printer where you can connect the printer to your co...
Page 55 - Install accessories; Gigabit Ethernet socket
5. A larger socket is provided to connect an optional accessory. CAUTION Do not attempt to use this socket for any other purpose. 6. Pass the network cable through the hook at the rear of the printer. Install accessories There are various optional accessories that you can buy and install at any time...
Page 57 - Jetdirect print server
Jetdirect print server To install the Jetdirect card: 1. Go to the rear of the printer and remove a small cover plate secured by two screws near the left-hand side. 2. Insert the Jetdirect card and secure it with the screws that accompany the card. 3. Save the cover plate and screws in case you deci...
Page 58 - Memory expansion card
The front panel will reveal whether the print server is Installed or Not installed . Please follow the appropriate instructions to connect the printer to your network: ● Connect to a network (Windows) ● Connect to a network (Mac OS X) ● Connect to a network (Mac OS 9) [4000] You can plug in your net...
Page 72 - Attach the roll module
7. Slide drawer 1 forwards to gain better access for the front screw. Fix the left side of the stand tothe printer using two screws. Make sure that the screws are fully tightened. Attach the roll module Before unpacking the roll module, note that you should handle this piece of equipment using only ...
Page 76 - Set up the printer
13. Fix the roll module to the left leg of the stand using two collar-headed screws. Set up the printer 1. Place the spare and consumables boxes against the rear of the printer box. The arrows on theboxes must point towards the printer box. Check that the anti-slip material is still fixed to the two...
Page 81 - Connect and switch on the printer
Connect and switch on the printer 1. Using the cable supplied, connect the roll module to the printer. A second socket is provided on the roll module to connect an optional accessory. CAUTION Do not attempt to use this socket for any other purpose. 2. Your printer can be connected to a computer dire...
Page 83 - Install the ink cartridges
Install the ink cartridges 1. The front panel displays how to install the ink cartridges. 2. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box. 3. Find the ink cartridge door, which is on the left side of the printer. 4. Open the ink cartridge door. 5. To release...
Page 90 - Load roll 1
6. Insert the other seven printhead cleaners into the correct slots. 7. Close the printhead cleaner door. Load roll 1 1. Wait until you see this front panel message, then press the Select key. 2. To load roll paper from drawer 1 into the printer: from the front panel, highlight the icon and press th...
Page 95 - Load roll 2
20. Push in drawer 1. 21. Using the stops at each end of the spindle, carefully wind the excess paper back onto thespindle. 22. Select the roll length if known. Load roll 2 1. To load roll paper from drawer 2: from the front panel, highlight the icon and press the Select key. ENWW Load roll 2 81 How...
Page 103 - setup
4 How do I... (software setup topics) ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer driver (Windows) ● Connect to a network (Mac OS X) ● Connect to a network (Mac OS 9) [4000] ● Connect directly to a comput...
Page 104 - Choose which connection method to use; Automatic IP address configuration
Choose which connection method to use The following methods can be used to connect your printer. Connection type Speed Cable length Other factors Fast Ethernet Fast; varies according tonetwork traffic Long (100 m=328 ft.) Requires extra equipment(switches). Gigabit Ethernet (optionalaccessory) Very ...
Page 105 - Manual IP address configuration
2. The front panel will display some information, including the printer's IP address. Make a note ofthe IP address (16.23.61.128 in this example). 3. Insert the Drivers and Documentation CD into your computer. If the CD does not autorun, run the START.EXE program in the root folder of the CD. 4. Cli...
Page 107 - Manual connection using Bonjour/Rendezvous
Before you begin, make sure the following are true: ● The printer is set up and on. ● The Ethernet hub or router is on and functioning properly. ● All computers on the network are on and connected to the network. ● The printer is connected to the network. Now you can proceed to install the printer d...
Page 108 - Manual connection using TCP/IP
To connect your printer using AppleTalk: 1. Go to the front panel and select the icon, then I/O setup > Jetdirect EIO > View configuration . 2. The front panel will display some information, including the printer's AppleTalk name. Make anote of the AppleTalk name. 3. Make sure that the AppleTa...
Page 109 - Using AppleTalk
Connect to a network (Mac OS 9) [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. You can connect your printer to a network under Mac OS 9 using the following methods: ● TCP/IP ● AppleTalk Using TCP/IP Before you begin, make sure that your printer is switched on and connec...
Page 110 - Manual connection with FireWire (IEEE 1394)
3. Click the Adobe PostScript driver icon. 4. In the AppleTalk Zones list, select the AppleTalk zone where your printer is located (if it exists).Make sure that the AppleTalk protocol is Active. 5. The Chooser will check all the printers that are connected by AppleTalk in your zone. 6. Select your p...
Page 112 - Sharing the printer
8. Click Restart to restart the computer. 9. Connect the USB cable between your printer and the computer. 10. Power on the printer. 11. Run the Desktop Printer Utility in the HP Designjet 4000ps folder. 12. Choose the AdobePS driver and the USB connection. 13. Click the Change button in the USB Prin...
Page 116 - Switch on and off; Restart
Switch on and off Hint The printer is Energy Star compliant and can be left switched on without wasting energy. Leaving it on improves response time and overall system reliability. When the printerhas not been used for a certain period of time (30 minutes by default), it will save power bygoing into...
Page 117 - Change the language of the front panel; Access the Embedded Web Server
4. Remove the power cord from the power socket. 5. Wait for 10 seconds. 6. Insert the power cord into the power socket and switch on the printer using the power switch. 7. Check that the Power light on the front panel comes on. If it does not, use the Power key toswitch the printer on. Change the la...
Page 118 - Using IP over FireWire with Mac OS X 10.3 and later; Change the language of the Embedded Web Server
There are several ways to access the Embedded Web Server: ● On any computer, open your Web browser and give the address of your printer. You can findout the address of your printer (starting with http: ) from the front panel, by highlighting the icon. ● Select Status of my printer or Manage my print...
Page 122 - How do
Load a roll onto the spindle [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. 1. Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printerfrom moving. 2. Lower the spindle lever. 3. Remove the right-hand end of the spindle (1) from t...
Page 127 - The normal procedure (roll attached to spindle)
12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the direction shown. 13. Lower the window. 14. The front panel again prompts you to wind excess paper onto the roll. 15. The printer will perform a color calibration, if it has not already calibrated the paper type you a...
Page 128 - Roll detached from spindle; No paper visible
5. Press the spindle lever (2) down and remove the roll from the printer, pulling out the right-handend first. Do not insert your fingers into the spindle supports during the removal process. Roll detached from spindle If the end of the roll is visible but no longer attached to the spindle: 1. If yo...
Page 139 - Trim the paper with the manual cutter [4500]
6. Remove the empty spindle from the printer, pulling out the right-hand end first. Do not insertyour fingers into the spindle supports during the removal process. 7. Lower the drive pinch and paper load levers. 8. If the front panel is displaying a warning message, press the Select key to clear it....
Page 141 - View information about the paper; Download media profiles
7. Return the cutter to the right-hand side of the drawer. View information about the paper At the printer's front panel, select the or icon, then Paper information , then choose the paper source on which you want information. You will see the following information displayed on the front panel: ● Th...
Page 142 - Cancel the drying time; Change the drying time
● http://www.hp.com/support/designjet/profiles4500ps/ for the HP Designjet 4500ps ● http://www.hp.com/support/designjet/profiles4500mfp/ for the HP Designjet 4500mfp If you do not find the media profile you want on the Web, you may find that it has been added to thelatest firmware for your printer. ...
Page 143 - job
7 How do I... (print job topics) ● Submit a job with the Embedded Web Server ● Save a job ● Print a saved job ● Cancel a job ● Manage the print queue ● Nest jobs to save roll paper ENWW 129 How do I... (print job topics)
Page 145 - The When To Start Printing options
3. Browse your computer and select the file to print. 4. If you want to submit more than one file, click the Add another file button to add another file. All files submitted together will have the same job settings. NOTE If you are using Windows and Internet Explorer, you can click the Add files but...
Page 147 - Understanding job status
You can also do this from the front panel: select the job and choose Copies , then specify the number of copies required and press the Select key. This overrides any value set by your software. NOTE If Rotate was On when you sent the file, every copy will be rotated. If the job has already been prin...
Page 148 - Nest jobs to save roll paper; When does the printer try to nest pages?; Which pages can be nested?
Nest jobs to save roll paper Nesting means placing pages side by side on the paper, rather than one after the other. This is doneto avoid wasting paper. 1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to nest pages? When both of the followi...
Page 149 - How long does the printer wait for another file?
● Pages must be all color, or all grayscale: not some in color and some in grayscale. ● All pages must be in one or other of the following two groups (the two groups cannot be mixedin the same nest): ● HP-GL/2, RTL, CALS G4 ● PostScript, PDF, TIFF, JPEG ● JPEG, TIFF, and CALS G4 pages with resolutio...
Page 154 - Move or store the stacker
Move or store the stacker Before moving or storing the stacker, take a couple of steps to reduce the amount of space itoccupies. 1. Undo the screws at either side of the stacker tray, and let the tray hang vertically. 2. Remove the pin from each leg extension, and rotate the leg extension upwards. 1...
Page 156 - Using the PostScript printer driver for Windows Me or Windows 98
Change the page size The page size can be specified in the following ways: ● Using a Windows printer driver: select the Paper/Quality tab, then Size is . ● Using a Mac OS printer driver: select Page Setup from the File menu, select your printer in the Format for popup menu, then Paper size . ● Using...
Page 157 - Change the print quality
3. Choose the width and length of your custom page. 4. Press the OK button. Using the PostScript printer driver for Windows NT 1. Select the Page Setup tab. 2. Select PostScript Custom Page Size from the list of page sizes. 3. Choose the width and length of your desired page size. 4. Press the OK bu...
Page 158 - Choose print quality settings
You can specify the print quality in the following ways: ● Using a Windows printer driver: go to the Print Quality section of the Paper/Quality tab. ● Using a Mac OS printer driver: go to the Image Quality panel. ● Using the Embedded Web Server: go to the Image Quality section of the Submit Job page...
Page 159 - Print at maximum speed
Print content Image quality settings Paper types Print quality Optimized for Maximum detail Translucent materials* Coated Paper Heavyweight Coated Paper Productivity Photo Gloss Lines and images –high quality maps Best Drawings/text On Coated Paper Heavyweight Coated Paper Productivity Photo Gloss I...
Page 160 - Adjust the margins
Print content Image quality settings Paper types (front panel) Print quality Optimized for Maximum detail Max Speed Bond Paper† * To use Max Speed Bright White, load HP Bright White Inkjet Bond Paper and select Max SpeedBright White from the list of paper types in the front panel. † To use Max Speed...
Page 162 - Rotate an image
● The width of a landscape image is greater than its height (a wide image). You should select the orientation that your image has when you see it on screen. If you have alandscape image and you select portrait, or if you have a portrait image and you select landscape,the image may be clipped when pr...
Page 163 - Autorotate; Print a mirror image
You can do this in the following ways: ● Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees . ● Using a Mac OS printer driver: select the Finishing panel, then Rotate . ● Using the Embedded Web Server: select the Submit Job page, then Rotate . ● Using the front panel...
Page 164 - Change the palette settings
You can rescale an image in the following ways: ● Using a Windows printer driver: select the Effects tab, then Resizing options . ● The Print document on option adjusts the image size to the page size selected for your printer. For example, if you have selected ISO A2 as the page size and you print ...
Page 170 - Get accurate colors from Adobe Photoshop CS (HP–GL/2; Application settings
Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) This topic outlines one way to have good control over the printed colors you will obtain from yourprinter; there are many other ways. Before starting, ensure that your paper type has already beencalibrated. Application settings 1...
Page 172 - Driver settings
4. When you are ready to print the image, open the Print with Preview window from the File menu.In the Color Management tab you can select: ● Source Space : 'Document' (automatically assigned for you). ● Profile : select the profile you will use. We recommend using Adobe RGB. If neither Adobe RGB or...
Page 173 - Printer settings; Get accurate colors from Adobe Photoshop CS
In the Color tab (Windows) or Color Options panel (Mac OS), you have the following ColorManagement options. Select the same option that you selected in the Print dialog box above (PrintSpace section, Profile option). ● sRGB : this is the default color space. The input RGB data are converted to CMYK ...
Page 177 - Get accurate colors from Adobe InDesign CS
Driver settings The application's PostScript Color Management option will override the color settings of the driver(Input Profile and Rendering Intent). In this case, the driver will use the application's "Document"profile and selected rendering intent. Then, we have only to select in the dr...
Page 180 - Get accurate colors from QuarkXPress 6
In the Color tab (Windows) or Color Options panel (Mac OS), select 'Application Managed Colors'and check the Automatic PANTONE Calibration box. When the application performs color conversionto the printer's color space, the printer should accept these colors without changing them. Make sureyou have ...
Page 182 - Get accurate colors from Autodesk AutoCAD
NOTE Each object in QuarkXpress has its own color management. The solid colors use the color profile and rendering intent selected in the default source profiles for Solid Colors (RGB,CMYK, or Hexachrome) of the Color Management Preferences dialog box. The importedobjects have their own assigned pro...
Page 183 - Printing with the Windows printer engine
send the print job to the printer. There are from one to three options available, depending on licenseand printer configurations. ● Windows is the default and is always available, regardless of the printer in use. It allows the application to use the installed HP-GL/2 and RTL driver. ● PostScript is...
Page 184 - Printing with the ArcPress printer engine
5. Select File > Print . ● Printer Engine : select Windows Printer (it will use the selected raster driver). ● Output Image Quality (Resample Ratio) : this setting alters the number of pixels sampled when an ArcMap print file is generated; it determines how many pixels in the mapdocument will be ...
Page 188 - Remove an ink cartridge
Remove an ink cartridge There are two types of ink cartridge removal. ● The ink cartridge is very low and you want to replace it with a full cartridge for unattendedprinting (you can use up the remaining ink in the first cartridge at a more convenient time). ● The ink cartridge is empty or faulty, a...
Page 191 - Insert an ink cartridge
Insert an ink cartridge 1. Pick up the new ink cartridge and find the label identifying the ink color. Hold the ink cartridge sothat you can see the identifying colored label at the top of the side facing you. 2. Check that the colored label above the empty slot in the printer matches the color of t...
Page 192 - Remove a printhead
5. When all cartridges have been inserted, close the door (push it until it clicks shut). 6. The front panel display confirms that all cartridges have been correctly inserted. Remove a printhead WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer...
Page 195 - Insert a printhead
Insert a printhead 1. If the printhead is new: a. Remove the blue protective cap by pulling down on it. b. Remove the clear protective tape from the printhead's nozzles by pulling on the paper tab. The printhead is designed to prevent you from accidentally inserting it into the wrong position.Check ...
Page 197 - Manage printhead monitoring
5. Latch the carriage cover. When the carriage has been correctly latched, it looks like this: 6. Close the window. 7. The front panel display confirms that all printheads are correctly inserted. 8. Now replace the printhead cleaners for any printheads that have been changed. See Remove aprinthead c...
Page 198 - Clean a printhead's electrical connections
Web Server printer status line will display the following message: Printing. Printhead monitoring (instead of just Printing ). NOTE When Intensive is selected, the throughput of the printer will be reduced because of the increased frequency of printhead checks. To return to the default printhead mon...
Page 202 - Align the printheads
13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands andclothing. If the front panel continues to display the Reseat or Replace message, replace the printhead or contact your customer service representative. Align the printheads The printer will normally perform...
Page 203 - Remove a printhead cleaner
3. If you are close to the beginning of a roll, the front panel will report that the printer may need tofeed up to 3 m ( ≈ 10 ft) of paper before starting the printhead alignment. This is necessary to ensure a successful alignment. In this case, you will be given the following options: ● To continue...
Page 204 - Insert a printhead cleaner
2. Open the door. 3. Each printhead cleaner has a handle on the front. To remove the cleaner, press inward andupward as indicated by the arrow shown here, until the cleaner is released. 4. Lift up the printhead cleaner to remove it from the slot, and slide it out horizontally as shownbelow. See also...
Page 206 - Check the status of the ink system
Whenever you insert a new printhead and cleaner, the printer will normally perform a printheadalignment and color calibration. Both are recommended for best print quality. In some cases, youmay decide to postpone printhead alignment until after some further printing has been done. NOTE If you prefer...
Page 207 - Get ink cartridge statistics; Get printhead statistics
Get ink cartridge statistics To get information on your ink cartridges: 1. Go to the front panel and select the icon. 2. Select Ink cartridge information , then select the cartridge on which you want information. 3. The front panel displays: ● Its color ● Its product name ● Its product number ● Its ...
Page 217 - Lubricate the printhead carriage; Replace the manual cutter blades
Lubricate the printhead carriage The printhead carriage occasionally (about once a year) needs lubrication to slide easily along theslider rod. 1. To gain access to the carriage, go to the front panel and select the icon, then Printhead management > Replace printheads . The carriage will slide in...
Page 218 - Update my printer's firmware
4. Remove the worn blade from the cutter. WARNING! Take care not to touch the cutting edge of the blade. 5. Remove the spare blade from the cutter and fix it in place of the used blade. 6. Replace the bottom cover. 7. Replace the screw in the bottom cover and use a screwdriver to secure it. Maintain...
Page 221 - Diagnostics Print topics)
14 How do I... (Image Diagnostics Print topics) ● Print the Image Diagnostics Print ● Respond to the Image Diagnostics Print ● Interpret Image Diagnostics part 1 ● Interpret Image Diagnostics part 2 ● Interpret Image Diagnostics part 3 ● If I still have a problem ENWW 207 How do I... (Image Diagnost...
Page 222 - Print the Image Diagnostics Print; Respond to the Image Diagnostics Print
Print the Image Diagnostics Print The Image Diagnostics Print consists of patterns designed to highlight print quality problems. It helpsyou to check whether you have a print quality problem, and if you have, what the cause of theproblem is and how to resolve it. Before using the Image Diagnostics P...
Page 223 - Corrective action
If you have horizontal misalignment, you will see something like this: If you have vertical misalignment, you will see something like this: If you have bidirectional misalignment, you will see something like this: Corrective action 1. Align the printheads, using the same paper type with which you we...
Page 224 - Interpret Image Diagnostics part 2; Banding
Interpret Image Diagnostics part 2 The purpose of part 2 is to test whether the printheads and the paper advance mechanism areworking correctly. This part of the print should not be used to check for color consistency or accuracy. Banding Banding has occurred when you see repetitive horizontal bands...
Page 225 - Horizontal bands across strips of one color only; Interpret Image Diagnostics part 3
Horizontal bands across strips of one color only If a printhead is faulty, you will see horizontal bands across strips of one color only; or at least thehorizontal bands will be much more noticeable in one color than in the others. NOTE Banding in the green strips is more difficult to see; and it ma...
Page 226 - If I still have a problem
Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made: In the first two examples above, there are so many missing lines that the printhead may be faulty. Inthe third case there are only a few missing lines, which are acceptable, because the printer canc...
Page 229 - Overview of the calibration process; topics
15 How do I... (paper advance calibration topics) Your printer was calibrated at the factory to ensure that it advances the paper accurately when usingsupported paper types in normal environmental conditions. However, you may find it useful torecalibrate in certain circumstances: ● Unsupported paper...
Page 230 - The calibration process in detail; advance calibration
NOTE There are separate paper advance settings for Optimized for drawings/text and Optimized for images : each must be calibrated separately. NOTE Papers from different manufacturers may require different paper advance settings even if they are of the same type, therefore the calibration will be use...
Page 232 - After calibration
● Where you have two patterns next to each other which do not show signs of banding, seebelow, use the patterns above and below these two to help you select. For example, if thepattern above the two equal ones contains less banding then choose the pattern just below it. ● Where you have three patter...
Page 238 - Scan a document to a file; Print a file
Scan a document to a file 1. Select the Scan tab and set your scan options: type of original, size, filename, etc. To set thefile format (TIFF, JPEG), press the Settings button to display the Scan Settings dialog. Options such as margins, layout, and media profile can be set later in the Setup tab b...
Page 239 - View or delete a file; Scan heavyweight paper or cardboard
2. Press the Print tab. When you enter the Print dialog, the Copy button changes to the Print button. The Print list group displays the files currently selected for printing. If the list is empty or it needschanging, you can select files by pressing the Add to List button. 3. Check or change your Se...
Page 241 - Preview copies; Zoom all
5. Change the value for each of the scanner’s cameras. Normally, only positive values should beused. 6. Make test scans and readjust the values until you are satisfied that the lines are stitchedcorrectly. 7. Click OK to accept your settings. Repeat this procedure until you are satisfied with the re...
Page 242 - Resize paper frame; Position the paper frame
One-to-one pixel viewing View the image with one scanned pixel shown as one screen pixel. Resize paper frame The Resize Paper Frame tool is especially useful for copying non-standard paper sizes. When activated, the Resize Paper Frame Tool partitions the areas around the paper frame intosections. Wh...
Page 243 - Align left and align right
There are three ways to move the frame: ● By dragging anywhere on the screen. Imagine you are gripping the frame and dragging itaround over the image. ● Touch a point on the screen, and that point then becomes the new center for the paper frame. This method is especially useful when you are making s...
Page 244 - Add a new printer
Add a new printer To add a new HP Designjet printer to the printer list in your scanner software: 1. In the Setup tab, press the Options button. 2. Press the System button. 3. Press the button with the name of the printer that you want to add. 4. Follow the instructions on the screen. 230 Chapter 16...
Page 245 - Accessing the shared folder from Windows XP
Save files on a CD or DVD Your HP Designjet is capable of writing to CDs or DVDs in the same easy way as it writes to anyother storage medium. 1. Insert a blank CD or DVD into the touch screen’s CD/DVD drive. You may also be able to writeto a partly-used CD or DVD, if the disc has not been ‘closed’....
Page 246 - Adjust color
Accessing the shared folder from Windows 2000 1. On your computer's desktop, double-click My Network Places . 2. In the Network Places window, double-click Add Network Place . 3. In the Add Network Place Wizard window, enter http:// scanner_ip /images , where scanner_ip is the IP address of your sca...
Page 250 - The paper cannot be loaded successfully [4000]; Rolls; Sheets
The paper cannot be loaded successfully [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. ● The paper may be loaded at an angle (skewed or mislocated). Check that the right-hand edgeof the paper is aligned with the half-circle on the right-hand side of the platen and, part...
Page 251 - The paper cannot be loaded successfully [4500]
Front panel message Suggested action Sheet too long. During the load process the printer has detected that the sheet is too long tobe loaded properly. Make sure that the printer expects sheet and not roll.Press the Select key to try to load the paper again. See Functionalspecifications. Lever lifted...
Page 252 - Check printhead path
When a paper jam occurs, you will normally see the Possible paper jam message in the front panel, with one of two error codes: ● 81:01 indicates that paper cannot advance into the printer. ● 86:01 indicates that the printhead carriage cannot move from side to side. Check printhead path 1. Switch off...
Page 253 - Check paper path
4. Lift the paper load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the rest of the roll or sheet down and out of the printer. 7. Switch on the printer. 8. Reload the roll, or load a new sheet. ...
Page 270 - Prints do not stack properly in the bin [4000]
20. Lower the roll 2 paper load lever. 21. Close the window. 22. Switch on the printer. 23. Reload the rolls. See Load a roll into the printer [4500]. If you find that there is still some paper causing an obstruction within the printer, it can often becleared by loading a rigid paper type into the p...
Page 274 - General advice; Banding (horizontal lines across the image)
General advice When you have any print quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's suppliesand accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of...
Page 276 - Graininess
In each case the recommended procedure is as follows: 1. Clean the electrical connections of the printhead that seems to be responsible (in this example,the magenta printhead). See Clean a printhead's electrical connections. 2. Clean the printheads. See Recover (clean) the printheads. 3. Reprint you...
Page 277 - The print smudges when touched; Ink marks on the paper; Smears on the front of coated paper
Try changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HPProductivity Photo Gloss for printing dense colors. See also Choose print quality settings. The print smudges when touched The black ink pigment can smudge when touched by a finger or pen. This is particularly notice...
Page 278 - Smears or scratches on the front of glossy paper; Ink marks on the back of the paper; A defect near the start of a print
Try the following suggestions to avoid this problem: ● Use a recommended paper type (see Supported paper types). ● If the image you are printing contains intense color, try using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust the margins), or try to increase the margins by relocatin...
Page 279 - Lines are stepped
To avoid this problem: 1. The easiest solution is to select the Extended Margins option in the driver, the Embedded Web Server, or the front panel. This means that the area of the paper affected by the problem (at thestart of the page) will no longer be printed on. See Adjust the margins. 2. Align t...
Page 280 - Lines are discontinuous; Lines are blurred (ink bleeds from lines)
● The borders of colored blocks are wrongly colored. To correct this kind of problem: 1. Align the printheads. See Align the printheads. 2. Check that you are using appropriate print quality settings. See Choose print quality settings. Lines are discontinuous If your lines are broken in the followin...
Page 281 - Lines are slightly warped; Color accuracy using EPS or PDF images in page layout; PANTONE color accuracy
3. Check that the paper type selected in the front panel is the same as the paper type you areusing. 4. Perhaps you have adjusted the drying time at the front panel to speed up the printer output.Select the icon, then Select drying time , and make sure it is set to Optimal . 5. Allow the prints time...
Page 282 - Color matching between different HP Designjets; Printing via separate PostScript drivers
Using Automatic PANTONE Calibration (the best choice) In order to use Automatic PANTONE Calibration, you need an application that recognizes thePANTONE colors, and a calibrated PostScript printer. The Automatic PANTONE Calibration facility emulates PANTONE Solid Coated colors only (suffixC). Other P...
Page 289 - system
20 The problem is... (ink system topics) ● I cannot insert an ink cartridge ● The printer will not accept a large black ink cartridge ● I cannot remove an ink cartridge ● I cannot insert a printhead ● I cannot insert a printhead cleaner ● The front panel keeps telling me to reseat or replace a print...
Page 293 - The
21 The problem is... (stacker topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. ● Paper scrolling ● The trailing edge of the paper curling up ● The paper is not completely ejected ENWW 279 The problem is... (stacker topics) [4500]
Page 294 - The paper is not completely ejected
Paper scrolling When printing in Fast mode with highly curled paper, the paper may scroll when ejected to thestacker tray. To avoid this problem, you are recommended to switch to Normal mode or use a paperroll with a 3 inch core. The trailing edge of the paper curling up Use the Optimize for images ...
Page 297 - The scanner software does not start
The scanner displays a warning message The scanner may recommend performing maintenance in some circumstances: ● Scanner Maintenance has not been run for 30 days. ● Lamp quality fails. The filter should be replaced at the same time. ● Glass plate quality fails. ● Original background quality fails. I...
Page 302 - A “printhead monitoring” message; A “printheads are limiting performance” message
Code Short message Suggested action 84.1:03 Restart the printer. If the problem persists,call HP support. Check that the cable between the printer and roll module 2 iswell connected. 84.2:01 Possible paper jam A paper jam has been detected in drawer 2. See A paper jamin drawer 2 [4500]. 86:01 Possib...
Page 303 - The printer does not print
Your print job may be described as “on hold for paper” for one or more of the following reasons: ● You have requested a specific paper type for the job which is not currently loaded. ● You have requested a specific paper roll for the job (1 or 2) which is not currently loaded. ● The width of the job...
Page 304 - The printer seems slow; The application slows down or hangs up while
● The print file may lack a proper file terminator and the printer is therefore waiting for thespecified I/O timeout period before assuming it is complete. If you are using Mac OS with a FireWire or USB connection, select the icon, then Default printing options > PS options > Select encoding &...
Page 306 - An AutoCAD 2000 memory allocation error
Alternatively, for more precise control, click the Advanced button and add the printer's IP address to the list of Exceptions for which the proxy server is not used. ● Try switching off the printer (with the Power key on the front panel) and then switching it onagain. An out-of-memory error There is...
Page 312 - Color emulation modes; CMYK color emulation
Color emulation modes Your printer can emulate the color behavior of other devices: RGB devices such as monitors, andCMYK devices such as presses and printers. See Select the color emulation mode. If you have problems making your printer emulate another HP Designjet printer, seeColor matchingbetween...
Page 313 - RGB color emulation; Connecting the printer
● Photoshop 5 Default CMYK ● Other HP Designjet printers can be emulated In the front panel and the Embedded Web Server, some further options are available: ● Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 (coated) paper. It is designed to produce quality separations usin...
Page 314 - The printer's rear lights; The printer's internal prints
To find the sockets for these interfaces on your printer, see Connect the printer (4000 series) orConnect and switch on the printer (4500 series). To set up your operating system to use the printer, see one of the following: ● Connect to a network (Windows) ● Connect to a network (Mac OS X) ● Connec...
Page 315 - Preventive maintenance
The following internal prints are available: ● Demo: shows some of the capabilities of the printer. ● Menu map: shows details of all the front panel menus. ● Configuration: shows all the current front panel settings. ● Usage report: shows estimates of the total number of prints, number of prints by ...
Page 318 - Ink cartridges; Replacing ink cartridges
Ink cartridges The printer's four ink cartridges provide yellow, magenta, black, and cyan ink to the printheads. Thecolor cartridges supplied with the printer have a capacity of 225 cm³, and the black cartridge has acapacity of 400 cm³. It is also possible to buy and use color cartridges with a capa...
Page 319 - Printheads
You are recommended to replace the empty cartridge with a new HP cartridge: see Remove an inkcartridge and Insert an ink cartridge. Although it is possible to use refilled or non-HP ink cartridges, either choice has several seriousdisadvantages: ● There is some risk of damaging the printer. In this ...
Page 320 - Printhead cleaners; Ink system tips
To maintain optimum print quality, the printheads are automatically tested at regular intervals, andautomatically serviced if necessary. This takes a little time and will occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will tell you so. CAUTION Whenever...
Page 322 - Using paper; Supported paper types
Using paper Choosing the correct paper type for your needs is an essential step in ensuring good print quality.For best printing results, use only recommended papers (see Supported paper types), whosereliability and performance have been developed and thoroughly tested. All printing components(print...
Page 324 - Drying time
Product name Front panel name HP Fine Art Paper Cream [download] HP Fine Art Paper Sahara [download] HP Indoor Paper Self-Adhesive [download] [4000] indicates paper types supported by the HP Designjet 4000 series but not by the HP Designjet 4500 series.[download] indicates that you must download the...
Page 330 - Functional specifications; specifications topics)
Functional specifications Table 29-1 HP No. 90 ink supplies Printheads Yellow, magenta, black, and cyan (two of each) Printhead cleaners Yellow, magenta, black, and cyan (two of each) Ink cartridges Yellow, magenta, and cyan cartridges containing 225 or 400cm³ of ink, and black cartridges containing...
Page 331 - Physical specifications
Printquality Maxdetail Optimized for lines and text Optimized for images Renderingresolution (dpi) Printing resolution (dpi) Renderingresolution (dpi) Printing resolution (dpi) Off 300×300 1200×1200 (High-GlossPhoto Paper) 600×600 (Max Speed) 1200×600 (other papertypes) 300×300 1200×1200 (High-Gloss...
Page 332 - Power specifications; Ecological specifications
Table 29-8 Stacker physical specifications Weight 53 kg Width 1286 mm Depth 1002–1569 mm Height 1135 mm Memory specifications Table 29-9 Memory specifications Memory (DRAM) supplied 256 MB Memory (DRAM) maximum 512 MB Hard disk 40 GB Power specifications Table 29-10 Printer power specifications Sour...
Page 333 - Acoustic specifications
Temperature range when not in operation -20 to +55°C (-4 to +131°F) Maximum altitude when printing 3000 m Table 29-13 Stacker environmental specifications Relative humidity range 20–80% Temperature range for printing 5 to 40°C (41 to 104°F) Temperature range when not in operation -20 to +50°C (-4 to...
Page 335 - (ordering supplies and
30 Tell me about... (ordering supplies and accessories topics) ● Ordering ink supplies ● Ordering paper ● Ordering accessories ENWW 321 Tell me about... (ordering supplies and accessories topics )
Page 336 - Ordering ink supplies; Ordering paper
Ordering ink supplies The following ink supplies can be ordered for your printer. Table 30-1 Ink cartridges Cartridge Capacity (cm³) Part number HP 90 Cyan 225 C5060A HP 90 Magenta 225 C5062A HP 90 Yellow 225 C5064A HP 90 Black 400 C5058A HP 90 Cyan 400 C5061A HP 90 Magenta 400 C5063A HP 90 Yellow 4...
Page 339 - Ordering accessories
Name g/m² 24 in wide 36 in wide 42 in wide (Designjet 4000 series only) HP Fine Art Paper Cream 140 none Q1709A none HP Fine Art Paper Sahara 140 none Q1715A:EN none Ordering accessories The following accessories can be ordered for your printer. NOTE Accessories for the 4000 series are also suitable...
Page 342 - HP Instant Support; HP Customer Care
HP Instant Support HP Instant Support is HP's suite of troubleshooting tools that collect diagnostic information from yourprinter and match it with intelligent solutions from HP's knowledge bases, allowing you to resolveproblems as quickly as possible. You can start an HP Instant Support session by ...
Page 345 - 2 Legal information
32 Legal information ● Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp ● Hewlett-Packard Software License Agreement ● Open source acknowledgments ● Regulatory notices ● DECLARATION OF CONFORMITY ENWW 331 Legal information
Page 346 - A. Extent of HP Limited Warranty
Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp HP product Limited Warranty Period Printer 1 year (from the date of purchase by the customer) Software 90 days (from the date of purchase by the customer) Printhead Until the “end of warranty” date printed on the product is...
Page 347 - B. Limitations of liability
non-HP or refilled ink cartridge, HP will charge its standard time and materials charges toservice the printer for the particular failure or damage. 7. Your exclusive remedies for defective HP products are the following: a. During the Limited Warranty Period, HP will replace any defective HP softwar...
Page 349 - HP SOFTWARE LICENSE TERMS
Hewlett-Packard Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMSSET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESELICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MUST RETURNTHE SOFTWARE FOR A FULL REFUND. IF THE SO...
Page 350 - Open source acknowledgments
Software and any accompanying documentation by the applicable FAR or DFARS clause or the HPstandard software agreement for the product involved. Open Source Software. The Open Source Software is composed of individual software components, each of which has its own copyright and its own applicable li...
Page 351 - Regulatory notices; Regulatory Model Number; Shielded cables
Regulatory notices You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailinga request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue,Dept. MSDS, Cupertino, CA 95014, U.S.A. There is also a Web page: http://www.hp.com/...
Page 354 - DECLARATION OF CONFORMITY; declares that the product; conforms to the following product specifications; Additional information
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model Number (3) : BCLAA-0401, BCLAA-0503, BCLAA-0504 Product famil...
Page 355 - Local contacts for regulatory topics only
Josep-Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) July 28th, 2005 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, Corporate Product...
Page 357 - Index
Index A accessories ordering 325 accessories [4000] installing 41 accounting 196accounting data by E-mail 196acoustic specifications 319adding a new printer to the scanner [4500] 230 altitude setting 106application hangs up 290ArcGIS 168assembling the printer [4000] 11assembling the printer [4500] 4...