Page 2 - Special features
2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Brilliant photo-quality printing: Great printing performance with the black and tri-color print cartridges installed. • Six-ink upgradeable printing: Enhance photo printing...
Page 3 - Getting started; Printer features
3 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Buttons and light • Paper trays • Print cartridges • Ink-backup mode 3.1 Printer features The HP printer has several features to make printi...
Page 4 - Buttons and light
1. Print cartridges 2. Ink-backup mode 1. USB port 3.2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job. HP Deskjet 3840 series printer 4
Page 7 - In tray
5. Lower the printer cover and turn on the printer . In tray The In tray holds paper and other media to be printed. 1. In trayPrint on different sizes of media by sliding the paper guide to the right or to the left. HP Deskjet 3840 series printer 7
Page 8 - Out tray
1. Press and slide the paper guide Out tray Printed pages are deposited in the Out tray. 1. Out trayRaise the printer cover and the Out tray to load paper.Lower the printer cover and the Out tray before printing.To prevent paper from falling out of the tray, pull out the Out-tray extension, and then...
Page 9 - Folding the paper trays
Folding the paper trays Follow these steps to refold the paper trays: 1. Remove the paper or other media from the paper trays, and then turn off the printer . 2. Raise the printer cover. 3. Fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray. 4. Raise the Out tra...
Page 10 - Print cartridges
5. Raise the In tray. 6. Reach underneath the In tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 3.4 Print cartridges Three print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black print cartridge 3. Photo print cartridge HP D...
Page 11 - Using print cartridges; Replacing print cartridges
Using print cartridges Everyday printingUse the black and tri-color print cartridges for everyday print jobs.Quality color photosFor more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and use a photo print cartridge in combination with th...
Page 12 - Ink-backup mode output; Exiting ink-backup mode
3.5 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle.For instructions about removing a print cartridge, see the print cartridge installation page. Ink-bac...
Page 13 - Connecting to the printer
4 Connecting to the printer • USB 4.1 USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer...
Page 14 - Printing photos; Enhancing your photos
5 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Small borderless photo Enhancing your photosLearn how to enhance your photographs by using the printer photo printing features . 5.1 Enhancing your photos The print...
Page 15 - HP digital photography options; Opening the HP digital photography options dialog box; Using the HP digital photography options dialog box
2. Click the Printing Shortcuts tab or the Paper/Quality tab.3. Click Best in the Print quality drop-down list.4. Select any other print settings that you want, and then click OK. 5.3 HP digital photography options The printer has several features to enhance the quality of digital photographs. Openi...
Page 17 - Photo print cartridge
5.5 Exif Print Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photographs. When a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure tim...
Page 18 - Installing the photo print cartridge; Using the photo print cartridge; Storing the photo print cartridge; Using advanced color settings
Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the compartment on the right of the print cartridge cradle.For more information, see the print cartridge installation page. Usin...
Page 20 - Printing a color photo in black-and-white; Storing and handling photo paper; Storage
Printing a color photo in black-and-white Follow these steps to print a color photo in black-and-white: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click Print in grayscale.4. Select one of the following options: • High quality: Use this option for photos and other high-qua...
Page 21 - Handling; Saving money when printing photos; HP Everyday Photo Paper; Borderless photos; Guidelines
• When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag. • Do not leave unused photo paper in the printer paper tray. The paper might start to curl, which can reduce ...
Page 22 - Preparing to print
• Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions . • Do not print borderless photos in ink-backup mode . Always have two print cartridges installed in the printer. • Do not exceed the In-tray...
Page 24 - Small photos with a border
5.12 Small photos with a border Guidelines • For high-quality results, use a photo print cartridge in combination with the tri- color print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo pr...
Page 25 - Printing; Large photos with a white border
Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo Printing-with white borders ...
Page 27 - Printing other documents
Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6 Printing other documents E-mail Letters Documents Envelopes Brochures Greeting cards Transparencies Labels Index cards Booklets Posters Iron-on Transfers Printing tipsMinimize your cost and eff...
Page 37 - Index cards and other small media
2. On the Printing Shortcuts tab, select General everyday printing, and then specify the following print settings: • Paper size: The appropriate paper size• Paper type: Plain paper• Select the following print settings as appropriate: • Print quality • Grayscale printing 3. Select any other print set...
Page 44 - Printing tips; Printing shortcuts
7 Printing tips Save time • Use the Printing Shortcuts tab. • Create print task quick sets for documents that you print often. • Set the printer's default settings for options that you use often. • Print from front to back . • Preview the document before printing it. Save money • Use Fast/economical...
Page 46 - Print task quick sets; Using a print task quick set; Creating a print task quick set
7.2 Fast/economical printing Use Fast/economical printing to produce draft-quality printouts quickly. Note: Be sure to pull out the Out-tray extension and to unfold the Out-tray extension stop when using Fast/economical printing. Follow these steps to use Fast/economical printing: 1. Open the Printe...
Page 47 - Deleting a print task quick set; Binding type
Note: The printer software can save up to 25 print task quick sets. 1. Open the Printer Properties dialog box. 2. Select the options that you want to include in the new print task.3. Type a name for the new print task in the Print Task Quick Sets drop-down list, and then click Save.The print task qu...
Page 48 - Tablet binding
Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab, and then select the Print on both sides check box.3. Select any other print settings that you want, and then click OK. The printer prints the odd-...
Page 50 - Printing in grayscale; Printing multiple pages on a single sheet of paper
7. Click Continue to print the even-numbered pages. 7.5 Printing in grayscale For instructions about printing black-and-white photos, see the black-and-white photo printing page. Follow these steps to print in grayscale: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab,...
Page 51 - Setting the printer default settings
3. In the Pages per sheet drop-down list, click the number of pages that you want to appear on each sheet of paper. 4. If you want a border to appear around each page image that is printed on the sheet of paper, select the Print page borders check box. 5. Select a layout for each sheet of paper from...
Page 52 - Setting the page order
1. Printer task tray icon The Printer Properties dialog box appears. 2. Select the options that you want to use as the default settings.3. Click OK. A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't sho...
Page 54 - Selecting a paper type
3. Select the Show print preview check box.4. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. 5. Do one of the following: • Click File, and then click Print to HP Deskjet to print the document.• Click File, and then click Cancel Printi...
Page 55 - Selecting a print quality; Resizing a document; Printing on different paper size
Note: You do not need to set the paper type on both tabs. 4. Click the paper type in the drop-down list.5. Select any other print settings that you want, and then click OK. 7.11 Selecting a print quality Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Clic...
Page 56 - Shrinking or enlarging text and graphics
1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Click Print document on, and then select the target paper size from the drop- down list.The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. 4. Do one of th...
Page 57 - Applying an existing watermark to a document
1. Open the Printer Properties dialog box. 2. Click the Effects tab.3. In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics.One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text...
Page 58 - Creating or changing a watermark
4. Make one of the following selections: • If you want the watermark to appear on the first page only, click First page only. • If you want the watermark to appear on all printed pages, leave First page only clear. 5. Print the document according to the instructions for the paper type. Creating or c...
Page 59 - Setting a custom paper size; Defining a custom paper size
For instructions about applying watermarks, follow the steps for applying an existing watermark to a document . Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.14 Setting a custom paper size Use the Custom paper size dialog box to print on a...
Page 60 - Printer software; Printer Properties dialog box
8 Printer software Learn how to use these software features: • Use the Printer Properties dialog box to select printing options. • Use the Printing Shortcuts tab to specify print settings quickly. • Use the What's This? help to learn more about specific printing options. • Use the Device Status box ...
Page 61 - Device Status window
8.3 Device Status window The Device Status window appears each time the printer prints a file. The following items appear in the Device Status window: 1. Ink levels: Approximate ink level of each print cartridge.2. Device status: The status of the printer. For example, Spooling or Printing.3. Docume...
Page 63 - Maintenance; Installing print cartridges; Print cartridges
9 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Printer...
Page 64 - Installation Instructions
1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox , click the Estimated I...
Page 68 - Manually cleaning print cartridges; Gathering cleaning supplies; Preparing to clean; Cleaning instructions
9.5 Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris might accumulate inside the case. This debris can include dust, hair, or carpet or clothing fibers. When debris gets on the print cartridges and cradle, ink streaks and smudges might appear...
Page 70 - Printing a test page; View estimated ink levels; Removing ink from skin and clothing
7. Connect the power cord to the back of the printer.8. Print a test page . 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 9.6 Printing a test page Follow these steps to print a test page: 1. Open the printer Toolbox . 2. Click the Print a Test Page button, and ...
Page 71 - Storing print cartridges
• Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. Storing print cartridges When p...
Page 72 - Printer toolbox
9.10 Printer toolbox The printer Toolbox contains a number of useful tools to enhance the printer performance.Use the printer tools to perform the following tasks: • Clean the print cartridges • Align the print cartridges • Calibrate color • Print a test page • View estimated ink levels To use the t...
Page 73 - 0 Troubleshooting; Printer is not printing; Verify the following conditions; If the printer does not turn on
10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Power light is flashing • Document prints slowly • Error messages • If you continue to have problems 10.1 Pr...
Page 74 - If the printer still does not print
2. Wait approximately 10 seconds.3. Reconnect the power cord.4. Press the Power button to turn on the printer. If the printer still does not turn on, try the following solutions: • Plug the printer into a different electrical outlet.• Plug the printer directly into an electrical outlet rather than i...
Page 76 - Print quality is poor; Streaks and missing lines
10.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned . Print is faded • Verify that neither of the print cartridges is low on ink . If a print cartridge is low ...
Page 77 - Document is misprinted; Text and images are misaligned; Document is printed off-center or at an angle; Envelope is printed at an angle
2. Click the Basics tab.3. Click the Advanced features button. The Advanced features dialog box appears. 4. Move the Ink volume slider toward Light or Heavy. Note: If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 5. Click OK, and then click OK again. 10...
Page 78 - Document does not reflect the new print settings; Photos are not printing correctly; Check the paper tray
Document does not reflect the new print settings The printer default settings might differ from the software-program print settings. Select the appropriate print settings within the software program. 10.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray ...
Page 79 - Borderless printing problems; Part of the photo is faded
8. If the colors continue to appear incorrect, check the ink levels . 10.7 Borderless printing problems When printing borderless photos or documents, follow these guidelines: • Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the siz...
Page 80 - Streaks appear in a light portion of a photo
Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees.• Open the Printer Properties dialog box,...
Page 81 - Image is printed at an angle; Printout has an unwanted border
Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the In tray.2. Load the photo paper correctly in the In tray.3. Verify that the paper guides fit firmly against the media. Printout has an unwanted border The following conditions can create...
Page 82 - Ink smears
• Open the Printer Properties dialog box, click the Paper/Quality tab, and then select the Borderless auto fit check box. For photo paper with a tear-off tabIf the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-of tab, then align the print cartridges...
Page 83 - Power light is flashing; What the flashing light means; If an error message appears
3. Move the Dry time slider toward More.4. Move the Ink volume slider toward Light. Note: The colors in the image might become lighter. 5. Click OK. If the problem persists, try the following steps: 1. Remove the borderless printing media, and then load plain paper in the In tray.2. Press and hold d...
Page 84 - If no error message appears; Document prints slowly; Multiple software applications are open; Printer driver is outdated
If no error message appears Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Services tab, and then click the Service this device button.Use the printer tools to: • View estimated ink levels.• Clean the print c...
Page 85 - Best or Maximum dpi print mode is selected; An error message appears while the Power light is flashing
Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.Fo...
Page 86 - The error message 'There was an error writing to USB port' appears; The error message 'There was an error writing to LPT1' appears; If you continue to have problems
For more information, see Power light is flashing . The error message 'There was an error writing to USB port' appears The printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. The error message 'There was an err...
Page 87 - HP Bright White Inkjet Paper
11 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 11.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support . Note: The availability of supplies varies by cou...
Page 91 - HP Advanced Photo Paper, Glossy
HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.)Q5440AC 4x6 in, 100 sheets (Canada)Q5441A 10x15 cm, 100 sheets (Europe)Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.S.)Q2509A Letter, 100 sheets (U.S....
Page 93 - 2 Specifications; Printer specifications; Reduction and elimination; Recycling
12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • Types, sizes, and weights of paper and other pri...
Page 94 - Print cartridge recovery
Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging mater...
Page 95 - Notices and acknowledgements; Hewlett-Packard company notices; Acknowledgements; Terms and conventions; Terms
13 Notices • Notices and acknowledgements • Terms and conventions 13.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.The information contained herein is ...