HP 3800 - Manual

Table of contents 1 Printer basics Quick access to printer information ...................................................................................................... 2Printers at a glance ...........................................................................................................

System Setup sub-menu ................................................................................................... 28I/O sub-menu ..................................................................................................................... 31Resets sub-menu ..............................

1 Printer basics This chapter contains basic information about the printer features: ● Quick access to printer information ● Printers at a glance ● Features at a glance ● Walkaround ● Printer software ● Print-media specifications ENWW 1

Quick access to printer information Several references are available for use with this printer. ● HP Color LaserJet 3000 Series printer : www.hp.com/support/clj3000 . ● HP Color LaserJet 3600 Series printer : www.hp.com/support/clj3600 . ● HP Color LaserJet 3800 Series printer : www.hp.com/support/c...

Printers at a glance The HP Color LaserJet 3000, 3600, and 3800 Series printers are available in the configurationsdescribed below. HP Color LaserJet 3000 Series printer Table 1-2 HP Color LaserJet 3000 Series printer configurations HP Color LaserJet 3000 printer HP Color LaserJet 3000nprinter HP Co...

HP Color LaserJet 3600 Series printer Table 1-3 HP Color LaserJet 3600 Series printer configurations HP Color LaserJet 3600 printer HP Color LaserJet 3600n printer HP Color LaserJet 3600dn printer ● 17 ppm print speed ● 100-sheet multipurpose tray(tray 1) and 250-sheet input tray(tray 2) ● Hi-Speed ...

Features at a glance Table 1-5 Features Feature HP Color LaserJet 3000 Seriesprinter HP Color LaserJet 3600 Seriesprinter HP Color LaserJet 3800 Seriesprinter Performance ● 533 MHz processor ● 360 MHz processor ● 533 MHz processor User interface ● Graphic display ● Control-panel help ● HP Easy Print...

Walkaround The following illustrations identify the locations and names of key printer components. 1 2 3 4 5 6 7 8 Figure 1-1 Front view (shown with optional 500-sheet paper feeder) 1 Output bin extender 2 Output bin 3 Top cover 4 Printer control panel 5 Front door 6 Tray 1 (holds 100 sheets of stan...

Printer software The printing-system software is included with the printer. See the getting started guide for installationinstructions. The printing system includes software for end users and network administrators, and printer drivers foraccess to the printer features and communication with the com...

the printer to render the printed page in a Windows or Macintosh system environment. HP JetReady4.2 transfers the prerendered pages from the host computer to the printer and communicatesinstructions to the printer about how to convert the pages to data that can be printed. The HP JetReady 4.2 PDL dr...

Opening the printer drivers Operating System To change the settings for allprint jobs until the softwareprogram is closed To change the default settingsfor all print jobs To change the productconfiguration settings Windows 98 and Me 1. On the File menu in the software program, click Print . 2. Selec...

HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems,visi...

The embedded Web server provides an interface to the printer that anyone who has a network-connected computer and a standard Web browser can use. No special software is installed orconfigured, but you must have a supported Web browser on your computer. To gain access to theembedded Web server, type ...

Print-media specifications For optimum results, HP recommends using HP media that is designed for HP Color LaserJet printers.Use media with a weight between 75 g/m 2 to 120 g/m 2 (20 to 32 lb bond). Although the printer supports media with weights between 60 g/m 2 to 176 g/m 2 (16 to 47 lb bond), us...

2 Control panel This chapter contains information about the printer control panel, which provides controls for printerfunctions and communicates information about the printer and print jobs. ● Control-panel overview ● Using the control-panel menus ● Retrieve Job menu ● Information menu ● Paper Handl...

Control-panel overview The control panel provides controls for printer functions and shows messages about the printer, printjobs, and supplies status. ? 10 11 12 9 8 7 6 5 4 3 2 1 Figure 2-1 Control panel buttons and lights Number Button or light Function 1 Stop button Halts the current job, present...

You can perform most routine printing tasks from the computer through the printer driver or any softwareprogram. Use the control panel to access printer features not supported by the printer driver or softwareprogram. Any changes that you make from the computer will override the printer control-pane...

Using the control-panel menus To gain access to the control-panel menus, complete the steps below. To use the menus 1. Press Menu . 2. Press or to navigate the listings. 3. Press to select the appropriate option. 4. Press to return to the previous level. 5. Press Menu to exit the menu. 6. Press to s...

Retrieve Job menu NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE This menu appears only if the printer has a hard disk installed. Use the RETRIEVE JOB menu to print or delete stored jobs from the control panel. Menu item Value Description <USER N...

Information menu Use the INFORMATION menu to gain access to and print specific printer information. Sub-menu Description PRINT MENU MAP Prints the control-panel menu map, which shows the layout and current settings of thecontrol-panel menu items. See Using printer information pages . PRINT CONFIGURA...

Paper Handling menu Use the PAPER HANDLING menu to configure trays by size and type. NOTE To configure the trays correctly, use this menu before you print for the first time. Menu item Value Description TRAY 1 SIZE A list of available sizesappears. Configures the paper size for tray 1. The default i...

Configure Device menu Use the CONFIGURE DEVICE menu to change or reset the default print settings, to adjust the print quality, and to change the system configuration and I/O options. The five CONFIGURE DEVICE sub- menus are described in the sections below. Printing sub-menu These settings affect on...

Print Quality sub-menu Use this menu to adjust all aspects of print quality, including calibration, registration, and color half tonesettings. Menu item Values Description ADJUST COLOR HIGHLIGHTS MIDTONES SHADOWS RESTORE COLORVALUES Modifies the half tone settings for each color. The default for eac...

Menu item Values Description 3600n, 3800, and3800n printers only) PROCESSCLEANING PAGE For duplexing printers, this command creates and processes thecleaning page. For non-duplexing printers, after the cleaning page isloaded in tray 1, this menu item processes the cleaning page that wascreated by th...

Menu item Values Description RAM DISK (HP Color LaserJet 3000 and3800 Series printers only) AUTO OFF Determines how the RAM disk feature is configured.Select AUTO to allow the printer to determine the optimal RAM disk size based on the amount of available memory. OFF disables the RAM disk, but a min...

Diagnostics menu Use the DIAGNOSTICS menu to run tests that can help identify and solve problems with the printer. Menu item Description PRINT EVENT LOG Prints an event log that shows the last 50 entries in the printer event log, starting with the most recent. SHOW EVENT LOG Shows the last 50 printe...

Changing printer control-panel configuration settings Use the printer control panel to make changes to default printer configuration settings, such as tray sizeand type, sleep delay time, printer personality (language), and jam recovery. You can also gain access to the printer control panel from a c...

6. Press or to select DISPLAY or DO NOT DISPLAY . 7. Press to save the selected behavior, and then press Menu to return to the Ready state. To set the Duplex Blank Pages feature 1. Press Menu . 2. Press to highlight CONFIGURE DEVICE , and then press . 3. Press to highlight SYSTEM SETUP , and then pr...

To disable or enable the Sleep Mode feature 1. Press Menu . 2. Press to highlight CONFIGURE DEVICE , and then press . 3. Press to highlight RESETS , and then press . 4. Press to highlight SLEEP MODE , and then press . 5. Press or to select ON or OFF , and then press to set the selection. 6. Press Me...

5. Press or to select the appropriate personality, and then press to set the personality. 6. Press Menu to return to the Ready state. Clearable Warnings feature NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. Use this feature to determine the display time...

Replace Supplies feature The printer has three options for low or exhausted supplies status: ● STOP AT OUT (the default setting): The printer continues printing while a print cartridge is low. When the cartridge is out, the printer cannot print. ● STOP AT LOW : The printer pauses until you replace t...

Language feature The option to set the default language might appear when the printer is turned on for the first time,depending on the country/region in which you purchased the printer. As you scroll through the availableoptions, the list appears in the language that is highlighted. When the list ap...

Using the printer control panel in shared environments If your printer is shared with other users, adhere to the following guidelines to ensure successful printeroperation: ● Consult your system administrator before making changes to control-panel settings. Changingcontrol-panel settings could affec...

USB configuration All printer models support USB connections. The USB port is on the right side of the printer. Connecting the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 Figure 3-1 USB port connection 1 USB port 2 USB connector 44 Chapte...

Network configuration You might need to configure certain network parameters on the printer. You can configure theseparameters from the printer control panel, the embedded Web server, or for most networks, from theHP Web Jetadmin software. NOTE For more information about using the embedded Web serve...

4. Press to highlight EMBEDDED JETDIRECT , and then press . 5. Press to highlight TCP/IP , and then press . 6. Press to select CONFIG METHOD . 7. Press to highlight MANUAL , and then press . 8. Press to highlight MANUAL SETTINGS , and then press . 9. Press to highlight SUBNET MASK , and then press ....

● Provides only pertinent information on the configuration page ● Allows the printer control panel to display protocol-specific error and warning messages To disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer using IPX/SPX. 1. Press Menu . 2. Press t...

Enhanced I/O (EIO) configuration NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. If you are adding a print server to a base model (HP Color LaserJet 3000 or HP Color LaserJet3800), additional printer memory might be required. The enhanced input/output (EI...

4 Printing tasks This chapter describes how to perform basic printing tasks: ● Controlling print jobs ● Selecting print media ● Configuring trays ● Automatic media type sensing (auto sense mode) ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Printin...

Controlling print jobs In Windows, three settings affect how the printer driver pulls media when you send a print job. The Source , Type , and Size settings appear in the Page Setup , Print , or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer...

NOTE The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changedanywhere else. ● Print...

Selecting print media You can use many types of paper and other print media with this printer. Before purchasing any paper or specialized forms in quantity, verify that your paper supplier hasobtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family P...

Configuring trays You can configure the printer trays by type and size. Load different media in the printer trays and thenrequest media by type or size in the software program. NOTE If you have used previous HP Color LaserJet printers, you might be accustomed to configuring tray 1 to first mode or c...

There are three steps to set up custom paper. When all are completed, the display returns to the PAPER HANDLING menu. After a custom size is set for a tray, the printer retains the setting until you change it in the control panel. x y y 1 2 1 X dimension 2 Y dimension Unit of measure 1. Press to hig...

1 2 3 4 X Y 1 Page length (Y dimension) 2 Page width (X dimension) 3 Media length guides 4 Media width guides Use the following procedure to configure a tray for a custom size. Once a custom size is set for a tray,it will be retained until the media length guides are reset. Setting a custom size in ...

Loading paper into tray 1 CAUTION Avoid adding print media to tray 1 while the printer is printing, or jams can occur. 1. Open tray 1. NOTE If printing on special media, such as envelopes, use tray 1. See Printing envelopes from tray 1 for more information. 2. Slide the output bin extension out from...

Printing envelopes from tray 1 Many types of envelopes can be printed from tray 1. Up to 10 envelopes can be stacked in the tray.Printing performance depends on the construction of the envelope. In the software, set margins at least 15 mm (0.6 in) from the edge of the envelope. CAUTION Envelopes tha...

3. Set the paper-width guides. 4. Load as many as 10 envelopes in the center of tray 1 with the side to be printed on facing down,with the stamp area farthest from the printer, and the short edge toward the printer. Slide theenvelopes into the printer as far as they will go without forcing them. 5. ...

3. If your software does not automatically format an envelope, specify Landscape for page orientation in the software program. Use the guidelines in the table that follows to set margins for return anddestination addresses on Commercial #10 or DL envelopes. NOTE For envelopes of other sizes, adjust ...

Loading tray 3 1. Pull the tray out of the printer and remove any media. 2. Raise the output bin extension. 3. Adjust the length guide until the arrow points to the size that you are loading. 64 Chapter 4 Printing tasks ENWW

Automatic media type sensing (auto sense mode) The HP Color LaserJet 3000 and 3800 Series printers can automatically classify media into one of thefollowing categories: ● Plain ● Transparency ● Glossy ● Extra-heavy glossy ● Glossy film ● Heavy ● Light The automatic media type sensor functions only w...

Tray 2 or tray 3 sensing Expanded sensing ● The printer stops the first five pages fed from each paper tray to sense the type and averages thefive results. ● The printer assumes that the sixth and all subsequent pages are of the same media type, until theprinter is turned off or goes into sleep mode...

Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printerdriver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are descri...

Using watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of adocument. 1. Open the printer driver (see Opening the printer drivers ). 2. From the Effects tab, click the Watermarks drop-down list. 3. Click the watermark that you want to ...

6. Click Save . 7. Click Close . The name that you saved appears in the paper-size list for future use. Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Opening the print...

Setting the color options Options on the Color tab control how colors are interpreted and printed from software programs. You can choose either Automatic or Manual color options. ● Select Automatic to optimize the color and halftone settings for text, graphics, and photographs. The Automatic setting...

NOTE If you installed the HP Image Zone software, you can use it to edit and further enhance digital photos. Using the Services tab NOTE The Services tab is not available for Windows 9x. If the product is connected to a network, use the Services tab to obtain product and supply-status information. C...

Using features in the Macintosh printer driver When you print from a software program, many of the printer features are available from the printerdriver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are desc...

Printing on special media Use these guidelines when printing on special types of media. Transparencies ● Handle transparencies using the edges. Oils from your fingers deposited on the transparency cancause print quality problems. ● Use only overhead transparencies recommended for use in this printer...

Envelopes NOTE Envelopes can be printed only from tray 1. Set the tray media size to the specific envelope size. See Printing envelopes from tray 1 . Adhere to the following guidelines to help ensure proper printing on envelopes and to help prevent printerjams: ● Do not load more than 10 envelopes i...

CAUTION In general, do not use paper that is heavier than the media specification recommended for this printer. Doing so can cause misfeeds, paper jams, reduced print quality,and excessive mechanical wear. However, some heavier media, such as HP Cover Stock, canbe safely used. HP LaserJet Tough pape...

Using 2-sided (duplex) printing NOTE Two-sided printing is available for the HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers. The printer can print on both sides of the paper. If the printer is not equipped with automatic 2-sidedprinting, see Manual 2-sided printing . Automat...

Control-panel settings for automatic 2-sided printing Many software programs include 2-sided printing settings. If your software program or printer driverdoes not include 2-sided printing options, you can adjust these settings through the control panel. The factory default setting is OFF . CAUTION D...

Managing special printing situations Printing a different first page Use the following procedure to print the first page of a document on a different media type than the restof the document. For example, you can print the first page of a document on letterhead paper and therest on plain paper. 1. Fr...

If several requests have been sent to the printer through your software, they might be waiting in a printqueue (for example, in Windows Print Manager). See the software documentation for specificinstructions about canceling a print request from the computer. If a print job is waiting in a print queu...

Managing stored jobs NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE This feature is available only for printers with installed hard drives. To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box. Afte...

Managing memory The HP Color LaserJet 3000 and 3800 Series printers support up to 512 MB of memory. You can addadditional memory by installing a dual inline memory module (DIMM) in the DIMM slot, which accepts128, 256, or 512 MB of RAM. For information about installing memory, see Working with memor...

5 Managing the printer This chapter describes how to manage the printer: ● Using printer information pages ● Configuring e-mail alerts ● Using the embedded Web server ● Using the HP Easy Printer Care Software ● Using the HP Printer Utility for Macintosh ENWW 87

Configuring e-mail alerts NOTE If your host software does not support e-mail, this feature might not be available on the HP Color LaserJet 3600 Series printer. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you ofproblems with the printer. The alerts take the...

Using the embedded Web server NOTE The HP Color LaserJet 3600 Series printer embedded Web server provides network configuration and status information only. NOTE When the printer is directly connected to a computer, use the HP Easy Printer Care Software to view the printer status. ● View printer con...

Using the HP Easy Printer Care Software The HP Easy Printer Care Software is an application that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care Sof...

Using the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2 or V10.3 computer. Opening the HP Printer Utility To open the HP Printer Utility in Mac OS X V10.2 1. Open the Finder, and then click Applications . 2. Click Library , and ...

6 Color This chapter describes how to produce the best possible color printing: ● Using color ● Managing color ● Matching colors ENWW 99

Using color The HP Color LaserJet 3000, 3600, and 3800 Series printers provide automatic color features thatgenerate excellent color results. Carefully designed and tested color tables provide smooth, accuratecolor rendition of all printable colors. The printers also provide sophisticated tools for ...

The sRGB standard improves your ability to match colors between the printer, the computer monitor,and other input devices automatically, and eliminates the need to become a color expert. Printing in four colors (CMYK) NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series prin...

Managing color Setting color options to Automatic typically produces the best possible print quality for color documents. However, you sometimes might want to print a color document in grayscale (black and white) or changeone of the printer color options. ● In Windows, use the settings on the Color ...

Setting description Setting options Neutral Grays The Neutral Grays setting (available for the HP Color LaserJet 3000 and 3800 Series printers only)determines the method for creating gray colors usedin text, graphics, and photographs. ● Black Only generates neutral colors (grays and black) by using ...

Matching colors The process of matching printer output color to your computer screen is complex, because printers andcomputer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors b...

7 Maintenance This chapter describes ways to maintain your printer. The following topics are covered: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107

Managing supplies Using, storing, and monitoring print cartridges can help ensure quality printer output. Supplies life The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require.For example, when printing text at 5 percent coverage, an HP print cartrid...

1 2 3 Figure 7-1 Printer display 1 Message/Prompt area 2 Supplies gauge 3 Print cartridge colors from left to right: black, yellow, cyan, and magenta For more precise levels, follow the instructions in the table below to print a supplies status page. Device Procedure Printer control panel 1. Press M...

HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information: ● Percentage of supplies remaining ● Estimated number of pages remaining ● Number of pages printed Non-HP print cartridges Hewlett-Packard Company cannot recommend use of non-HP prin...

Replacing supplies and parts Carefully follow the guidelines in this section when replacing printer supplies. Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up theprinter. ● Sufficient space is required above and in the fro...

To change the print cartridge 1. Open the front door. CAUTION Do not place anything on the transfer unit and do not touch the transfer unit, which is located on the inside of the front door. 2. Remove the used print cartridge from the printer. 3. Remove the new print cartridge from the bag. Place th...

Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Overtime, this buildup can cause print-quality problems, such as toner specks or smearing. This printer hasa cleaning mode that can correct and prevent these types of problems. To cl...

8 Problem solving This chapter describes what to do if problems arise with your printer. ● Basic troubleshooting checklist ● Control-panel message types ● Control-panel messages ● Jams ● Common causes of jams ● Clearing jams ● Paper-handling problems ● Troubleshooting-information pages ● Printer res...

Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause of theproblem: ● Is the printer connected to power? ● Is the printer on? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Do any messages a...

Control-panel message types Four types of control-panel messages can indicate the status of or problems with the printer. Message type Description Status messages Status messages reflect the current state of the printer. They inform you of normal printer operationand require no interaction to clear ...

Control-panel messages Control panel message Description Recommended action 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press A new, non-HP supply has been installed.This message appears until an HP supply isinstalled or you press . If you believe you purchased a...

Jams Use this illustration to troubleshoot jams in the printer. For instructions to clear jams, see Clearing jams . 1 2 3 4 5 6 Figure 8-1 Jam locations (printer shown without optional tray 3) 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path (for 2-sided printing) 6 Fuser Jam recovery...

5. Press to highlight OFF , and then press . 6. Press Menu to return to the Ready state. ENWW Jams 137

Clearing jams Procedures in the following sections correspond with a jam message that might appear on the controlpanel. Jam in tray 1 1. Remove the media from the tray. 2. Grasp the jammed sheet by both corners and pull. 3. Place the media stack in tray 1. ENWW Clearing jams 139

4. Confirm that the media guides are against the stack without bending it and that the stack does notextend above the fill tabs. 5. Press to resume printing. Jam in tray 2 or tray 3 1. If the optional tray 3 is installed, pull it out and place it on a flat surface. If the jammed sheet isvisible, rem...

7. Hold the fuser with your thumbs on the latches, and then push both sides of the fuser into theprinter. Press the fuser down until it clicks into place. 8. Close the top cover and then turn on the printer. Jam inside the front door 1. Open the front door. CAUTION Do not place anything on the trans...

5. Close the front door. Jam in the duplex path NOTE This issue occurs only in models that provide automatic 2-sided printing. 1. Turn off the printer, and open the top cover. If any media is visible, remove it. 2. Open the front door. 146 Chapter 8 Problem solving ENWW

Paper-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide . For ordering information, see Supplies and accessories . For paper specifications for this printer, see Supported media sizes . Printer feeds multiple she...

Troubleshooting-information pages From the printer control panel, you can print information pages that can help you diagnose printerproblems. Page Description Paper-path-test page The paper-path-test page is useful for testing the printer paper handling features. You can define thepaper path that yo...

Printer response problems The control-panel display is blank Cause Solution The printer power button is in the off position. Verify that the printer is on. Fans may run while the printer isin standby mode (off). The printer memory DIMMs (available on the HP ColorLaserJet 3000 and 3800 Series printer...

Printer control-panel problems The following table lists common printer control-panel problems and suggested solutions for resolvingthem. Control-panel settings do not work correctly Cause Solution The printer control-panel display is blank, even when the fanis running. Fans might run while the prin...

Color-printing problems Printing black instead of color Cause Solution Grayscale is selected in the software program or printer driver. In the software program or printer driver, select Color mode instead of Grayscale or Monochrome mode. The correct printer driver is not selected in your softwarepro...

Incorrect printer output Printer output problems Incorrect fonts print Cause Solution The font has not been correctly selected in the softwareprogram. Reselect the font in the software program. The font is not available to the printer. (HP Color LaserJet 3000and 3800 series printers only.) Download ...

Partial printout Cause Solution A memory-error message appears on the printer control panel. 1. Increase printer memory by deleting unneededdownloaded fonts, style sheets, and macros from theprinter memory. or 2. Add more memory to the printer. The file that you are printing contains errors. Check t...

Macintosh problems This section lists problems that can occur when using Mac OS V9. x or Mac OS X. Solving problems with Mac OS V9. x NOTE Mac OS V9. x is supported for the HP Color LaserJet 3000 and 3800 Series printers only. NOTE Use the Desktop Printer Utility to set up for USB and IP printing. T...

When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after thedriver is selected. Cause Solution NOTE The iMac and Blue G3 desktop Macintosh systems meet all of the requirements to connect to a USB device. Hardware troubleshooting ●...

Software program problems Cannot change system selections Cause Solution The printer control panel locks out system software changes. Contact the network administrator. The software program does not support system changes. See the software program documentation. The correct printer driver is not loa...

Print-quality troubleshooting If you are experiencing problems with print quality, the following sections might help you identify thecause of the problem. Print-quality problems associated with media Some print-quality problems arise from the use of inappropriate media. ● Use media that meets HP pap...

● If printed colors look wrong when printed, select different colors in the software program or printerdriver. ● If you are using a reflective overhead projector with the printed transparencies, use a standardoverhead projector instead. Print-quality problems associated with the environment If the p...

Parts and supplies Spare parts and supplies for this printer will be available for at least five years after production hasstopped. The table below lists available supplies and accessories for the HP Color LaserJet 3000, 3600, and3800 Series printers. Table A-1 Supplies, accessories, and part number...

Ordering by using the embedded Web server NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. Use the following steps to order printing supplies directly through the embedded Web server (see Using the embedded Web server ). 1. In the Web browser on the comput...

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n,3600dn, 3800, 3800n, 3800dn, and 3800dtn printers One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will ...

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured ortampered with in any way, (b) experience problems resulting from misuse, i...

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may vary by area.Check with your local HP dealer to determine the services available to you. On-site service...

Repacking the printer If your printer needs to be moved or shipped to another location, perform the following procedure torepack the printer. CAUTION Shipping damage as a result of inadequate packing is the customer's responsibility. The printer must remain upright during shipment. To repack the pri...

C Printer specifications The printer specifications provide information about the size and weight, amount of power needed andused, and noise output of the printer. The specifications also describe how the different operating modesaffect power consumption, heat output, and noise output. Physical spec...

Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Table C-2 Electrical specifications for the HP Color LaserJet 3000 Series printers Item 110-v...

Power-consumption specifications Table C-5 Power consumption (average, in watts) 1 Product Model Printing 2 Ready 3 Sleep 4 Off Heat output-Ready (BTU/hour) 5 HP Color LaserJet 3000 409 29 13 0.5 100 HP Color LaserJet 3000n 409 29 13 0.5 100 HP Color LaserJet 3000dn 409 29 13 0.5 100 HP Color LaserJ...

Acoustic specifications Table C-6 Acoustic emissions for the HP Color LaserJet 3000 Series printers 1 Sound power level Declared per ISO 9296 Printing (15 ppm) 2 L WAd = 6.9 Bels (A) [69 dB (A)] Ready L WAd = 5.3 Bels (A) [53 dB (A)] Sound pressure level: bystander position Declared per ISO 9296 Pri...

Operating-environment specifications Table C-9 Operating environment specifications Environment Recommended Allowed Temperature 17 to 25° C (62.6 to 77° F) 10 to 27° C (50 to 81° F) Humidity 20 to 60% relative humidity (RH) 10 to 70% RH Altitude Not applicable 0 to 2600 m (0 to 8530 ft) NOTE These v...

D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (HP Color LaserJet 3000 series) ● Declaration of conformity (HP Color LaserJet 3600 series and HP Color LaserJet 3800 series)...

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, ...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

In many countries/regions, this product’s printing supplies (for example, print cartridges) can be returnedto HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in more than 35 countries/regions. Multilingual program information a...

For recycling information, you can go to www.hp.com/recycle , or contact your local authorities or the Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this p...

Declaration of conformity (HP Color LaserJet 3000 series) Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color L...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The printer is certified a...

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n, 3600dn, 3800, 3800n,3800dn, 3800dtn, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi estää lasersä...

E Working with memory Printer memory NOTE The information in this appendix pertains to the HP Color LaserJet 3000 and 3800 Series printers only. The HP Color LaserJet 3000 and 3800 Series printers have one dual inline memory module (DIMM)slot. Use the DIMM slot to upgrade the printer with the follow...

Installing memory DIMMs You can install more memory for the printer, and you can also install a font DIMM to allow the printer toprint characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist ...

6. Push down on the DIMM until both latches engage the DIMM. NOTE If you have difficulty inserting the DIMM, make sure that the notch on the bottom of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure thatyou are using the correct DIMM type. 7. Align the edge ...

5. Click OK . 6. Go to Checking DIMM installation . Checking DIMM installation Check that the DIMMs are installed correctly and working. To check DIMM installation 1. Turn the printer on. Check that the printer is in the Ready state after the it has gone through the startup sequence. If an error mes...

Glossary bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for “Bootstrap Protocol,” an Internet protocol that a computer uses to find its IP address. calibration The process in which the printer makes internal adjustments to produc...

Index Symbols/Numerics 2-sided printing binding options 80control panel settings 80 A A4 sizes supported 15 A5 sizes supported 15 accessibility features 6accessories ordering 173 address, printer Macintosh, troubleshooting 163, 165 auto continue 38automatic media sensing 67 B B5 sizes supported 15 b...