Page 2 - Equipment Approval Information
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.1 Notification to the Loc...
Page 3 - Interference Information; Licensing
3 Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation...
Page 4 - FCC RF Radiation Exposure Statement; Information for DECT Product
4 FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment . This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body. This transmitter must not be co...
Page 5 - Table of Contents
5 Table of Contents E quipmEnt A pprovAl i nformAtion ........................2 i ntErfErEncE i nformAtion ......................................3 H EAring A id c ompAtibility (HAc) ........................3 l icEnsing ..................................................................3 fcc rf r AdiA...
Page 7 - Introduction
7 Introduction CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should...
Page 8 - Before You Begin; Parts Checklist
8 Base Handset Belt clip AC power adaptor 2 Telephone line cords Handset battery Battery compartment door Wall mount bracket Before You Begin Parts Checklist Make sure your package includes the items shown here. For Model 28165xx2 there will be ONE additional handset , charge cradle, belt clip, batt...
Page 9 - Installation; Digital Security System; Important Installation Guidelines
9 Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, ...
Page 10 - Handset Layout
10 Handset Layout int (intercom button) handsfree (button) END/ CANCEL (button) redial (button) *TONE (button) display CID/VOL 5 / 6 (caller ID/ volume +/- button) #PAUSE (button) LINE 1 (button) Soft Key Left (SKL) button VOLUME 5 / 6 (volume +/- button) PUSH TO TALK (button) earpiece Visual messag...
Page 11 - Base Layout
11 Base Layout MEMO (memo button) PLAY/STOP 1 and 2 (buttons/ indicators) REDIAL (redial button) VOLUME 5 / 6 (volume +/- buttons) DELETE (delete button) INTERCOM/ PAGE (intercom/ page button) PUSH TO TALK (button) END-CANCEL (end/cancel button) 7 REPEAT (repeat button) Mailbox 1/2 ON-OFF (buttons/ ...
Page 12 - Installing the Phone; Installing the Handset Battery
1 Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with t...
Page 13 - Installing the Base Station; Installing the Backup Batteries on Base Unit
13 Installing the Base Station Installing the Backup Batteries on Base Unit To avoid power outage, you can install (four) AAA batteries (not included in sales) into the base as the backup.1. Remove the battery compartment cover (located on the bottom of the base).. Follow the battery installation di...
Page 14 - Wall Mounting the Base; Base Speakerphone Set Up; Speakerphone Volume; Using the Soft Keys
14 Wall Mounting the Base 1. Turn the base over. . Slide the pedestal into the slots on the bottom of the base, and then push the pedestal down until it snaps into place. 3. Slip the mounting holes on the pedestal over the wall plate posts and firmly slide the unit into place. (Wall plate not includ...
Page 15 - Base Voice/Display Prompt Language; Base Name
15 9. Press the 5 or 6 buttons to select ANSWER ON or ANSWER OFF . 10. Press the SELECT (SKL) to confirm. The corresponding PLAY/STOP indicator/button illuminates. NOTE: The base displays ANS 1OFF/2OFF and the corresponding PLAY/STOP indicator/button is not illuminated when the Mailbox Answerer is O...
Page 16 - Time Format; Date Format
16 Base Date/Time You may program the following items under the Date/Time menu; Date/Time, Set Time, Time Format , Date Format . To access the Date/Time Menu:1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to DATE/...
Page 18 - Base Ringer Volume; Base Ringer Tone
18 Base Ringer Volume From the Ringer Menu:1. Use the 5 or 6 buttons to scroll to RINGER VOLUME . Press SELECT (SKL) to enter the sub-menu. . Use the 5 or 6 buttons to select HIGH, MEDIUM, LOW or OFF . 3. Press the SELECT (SKL) to confirm. NOTE: If you turn the ringer OFF, the ringer off icon shows ...
Page 19 - Base Key Tone; Answerer Setup
19 Base Key Tone From the Ringer Menu:1. Use the 5 or 6 buttons to scroll to KEY TONE . . Press the SELECT (SKL) to select ON, OFF. 3. Press the SELECT (SKL) to confirm. Answerer Setup You can program the following items independently for Mailbox 1 and Mailbox under the Answerer Setup Menu; Answer O...
Page 20 - Outgoing Announcement; Reviewing the Outgoing Announcement; Recording the Outgoing Announcement; Changing the Outgoing Announcement
0 Outgoing Announcement You may program the following items under the Outgoing Announcement Menu; Reviewing the Outgoing Announcement , Recording the Outgoing Announcement and Changing the Outgoing Announcement . Reviewing the Outgoing Announcement From the Answerer Setup Menu: 1. Use the 5 or 6 but...
Page 21 - Base Rings To Answer; Security Code; Forwarding Messages; Set Forwarding Messages
1 7. Press the BACK (SKR) when you have finished your selection. Base Rings To Answer From the Answerer Setup Menu: 1. Use the 5 or 6 buttons to scroll to RING TO ANSWER . . Press the SELECT (SKL) to enter the menu. 3. Press the 5 or 6 buttons to select 3 RINGS, 4 RINGS, 5 RINGS, 6 RINGS or TOLL SAV...
Page 22 - Forwarding Messages ON/OFF; View Unit ID
6. Press the DONE (SKL) to confirm. Forwarding Messages ON/OFF From the Answerer Setup Menu:1. Use the 5 or 6 buttons to scroll to FORWARD MSG. . Press the SELECT (SKL) to enter the menu. 3. Use the 5 or 6 buttons to scroll to FORWARD ON/OFF . 4. Press the SELECT (SKL) to enter the menu. ON OFF show...
Page 23 - Handset Telephone Set Up; Handset Display Prompt Language; Messages
3 Handset Telephone Set Up NOTE: Changing menu settings on the handset will only change the settings on the handset , and changing menu settings on the base will only change the settings on the base. For example, if you change the language on the handset , it will not change the language on the base...
Page 24 - Caller ID; Receiving Caller ID
4 • Press 1 to review. • Press 3 to skip. • Press 4 to turn OFF/ON. • Press 7 to review menu again. Caller ID Receiving Caller ID 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to CALLER ID . 4. Press the SELECT (...
Page 25 - Handset Ringers; Handset Ringer Volume; Handset Ringer Tone
5 7. ENTER NAME shows in the display. Use the touch-tone pad to enter a name if you want to enter or change the name. 8. Press the DONE button to scroll to ENTER NUMBER . 9. Press the DONE button to scroll to VIP MELODY . 10. Use the 5 or 6 buttons or CHANGE (SKR) to scroll to the desired melody. Pr...
Page 26 - Handset VIP Melody; Handset Key Tone; Handset Registration
6 Handset VIP Melody This features allow you to assign a specific melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the first ring and then follows with VIP melody ring. You may choose from ...
Page 27 - Handset Name
7 Handset Name 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to HANDSET NAME . 4. Press the SELECT (SKL) to enter the menu. 5. Use the touch-tone pad to enter a name (up to 1 characters). More than one letter is ...
Page 28 - Language
8 Time Format From the Date/Time Menu:1. Use the 5 or 6 buttons to scroll to TIME FORMAT . Press SELECT (SKL) to enter sub-menu. . Use the 5 or 6 buttons to select 12-HOUR CLOCK or 24-HOUR CLOCK . 3. Press the SELECT (SKL) to save the selection. Date Format From the Date/Time Menu:1. Use the 5 or 6 ...
Page 29 - Handset - Setting Local Area Codes; Basic Operation; Charge/In Use Indicator; Answering a Call
9 Handset - Setting Local Area Codes You can progrom the way the Caller ID records are displayed, for up to five different codes for your area. For example; if 7 digits is selected, the number will be displayed as xxx-xxxx, and etc.1. Make sure your phone is OFF (not in TALK mode). . Press the MENU ...
Page 30 - Volume; Base Speakerphone; Cordless Handset; Mute
30 Flash Use the LINE 1 or LINE 2 button on base or handset to activate custom calling services such as call waiting or call transfer, which are available through your local phone company. Number Redial You may redial a number up to 3 digits long. To quickly redial the last number you dialed:1. Pres...
Page 31 - Hold; Paging the Cordless Handset; Global De-registration
31 Hold Press the HOLD (SKR) to put a call on hold. LX ON HOLD shows in the display, where X is the line number.To take a call off hold, press the UNHOLD (SKR). • To switch a call on hold from the base to the cordless handset , press LINE 1, LINE 2, or handsfree button on the handset . Paging the Co...
Page 32 - Room Monitor; Call Transfer
3 Room Monitor Room monitoring may be done from the base or the handset . Begin with unit you want to monitor with (the microphone);1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to ROOM MONITOR . 4. Press the SEL...
Page 33 - Push to Talk; Intercom Operation; Making an Intercom Call
33 NOTE: If there is no answer within 2 minutes after transferring the call, then both units receive a call back notification. If neither unit answers within 30 seconds, then the external call will be automatically dropped. Push to Talk This feature allows you to directly talk to another registered ...
Page 34 - Receiving an Intercom Call; Receiving an Incoming Call During an Intercom Call; Using Intercom with External Telephone Calls
34 When the OK (SKL) or int button on the receiving handset or base is pressed, the page is answered. If the page is not answered after two minutes, NO ANSWER shows in the display of the originating handset or base and the page is cancelled. The unit returns to standby mode. NOTE: If a personalized ...
Page 36 - PETER C HAN; Call Waiting Caller ID; Receiving CID Records
36 NOTE: If there is no answer within 30 seconds after transferring the call, then both units receive a call back notification and CALL BACK shows on the display. If neither unit answers within 20 seconds, then the external call will be automatically dropped. Caller ID (CID) IMPORTANT: In order to u...
Page 37 - Reviewing Call Records; Dialing a Caller ID Number
37 Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the most recent 40 calls you received so that you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call...
Page 38 - Storing CID Records in Internal Memory
38 Available formats include: Number of digits Explanation Example Eleven digits long distance code “1” + 3-digit area code + 7-digit telephone number. 1-317-888-8888 Ten digits 3-digit area code + 7-digit telephone number. 317-888-8888 Seven digits 7-digit telephone number. 888-8888 NOTE: If the te...
Page 39 - Deleting CID Records; Memory; Storing a Name and Number in Memory
39 Deleting CID Records 1. Make sure the phone is OFF (not in TALK mode). . Press the MENU (SKR) to access main menu. 3. Use the 5 or 6 button to scroll to CALLER ID . 4. Press the SELECT (SKL) to confirm. 5. Use the 5 or 6 button to scroll to desired CID record. 6. Press the OPTION (SKL) to access ...
Page 40 - Storing the Last Number Dialed; Inserting a Pause in the Dialing Sequence
40 Storing the Last Number Dialed 1. Make sure the phone is OFF (not in TALK mode). . Press the redial button, then use the 5 or 6 buttons to select the desired number. 3. Press the STORE (SKL) to store the number. NOTE: If using handset; HANDSET BASE shows in the display. Use the 5 or 6 button to s...
Page 41 - Changing a Stored Number; Deleting Records Stored in Memory; Dialing a Number from Memory
41 Changing a Stored Number 1. Make sure the phone is OFF (not in TALK mode). . Press the MEMORY (SKL) to enter the phone book. 3. Use the 5 or 6 button to scroll to desired record. 4. Press the OPTION (SKL) to access the option menu. 5. Use the 5 or 6 button to scroll to EDIT . 6. Press the SELECT ...
Page 42 - Chain Dialing from Memory; Transferring Memory; Transferring memory from the handset to the base:; Transferring memory from the base to a handset:
4 1. Make sure the phone is OFF (not in TALK mode). . Press the MEMORY (SKL) to enter the phone book. 3. Use the 5 or 6 button to select the desired number. -OR- Press the -9 key to search for the desired record alphabetically. 4. Press the LINE 1 or LINE 2 button or the handsfree button. The number...
Page 43 - Answering System Operation; Handset Messages Indicator; Base Unit
43 4. Press the OPTION (SKL). 5. Use the 5 or 6 button to select COPY TO HS . 6. Press the SELECT (SKL). 7. You will hear a confirmation tone and the display shows MEMORY STORED . Answering System Operation This section discusses the buttons and features on the answering system. Handset Messages Ind...
Page 44 - Handset; Memory Full
44 Handset The display on the handset shows # MSG when you have messages. 1. Make sure the phone is OFF (not in TALK mode). . Press the MENU (SKR) to access main menu. 3. Use the 5 or 6 button to scroll to MESSAGES . 4. Press the SELECT (SKL) to confirm. 5. Use the 5 or 6 button to scroll to desired...
Page 45 - Leaving a Memo; Remote Access
45 To erase a message from the handset:1. Press the MENU (SKR) on the handset . . Use the 5 or 6 buttons to scroll to MESSAGES . 3. Press the SELECT (SKL) to confirm. MAILBOX 1 (XX) MAILBOX 2 (XX) shows in display, where XX is the number of the new messages in the mail box. 4. Use the 5 or 6 buttons...
Page 46 - Belt Clip and Optional Headset; Connecting the Belt Clip; Connecting an Optional Headset to the Handset
46 Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset . . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional h...
Page 47 - Changing the Battery; Battery Safety Precautions
47 Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit . 1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. . Remove the ...
Page 49 - Troubleshooting Guide; Caller ID Solutions
49 Troubleshooting Guide Caller ID Solutions No display • Fully charge (for 16 hours) or replace the battery.• If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet . Unplug the AC power converter from the unit and plug it back in. Caller ID...
Page 50 - Battery Solutions
50 Handset/Base does not ring • Make sure the handset and base ringer is turned On.• The cordless handset may be out of range. Move closer to the base.• You may have too many extension phones on your line. Try unplugging some phones.• Check for dial tone. If no dial tone is heard, see solutions for ...
Page 51 - Answering System Solutions
51 Answering System Solutions Can’t hear messages, beep, etc.• Adjust speaker volume.Time/Day setting stuck at 1 a.m. Mon.• Set the time clock. Answers on 10th ring• Make sure answering system is turned On.• Answering system memory may be full. Erase some messages.Incoming messages are incomplete• A...
Page 53 - Warranty Assistance
53 Warranty Assistance If trouble is experienced with this equipment , for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is reso...
Page 54 - Limited Warranty
54 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first .) ...
Page 56 - Accessory Information
56 Accessory Information To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which ...
Page 57 - Index
57 Index A Accessory Information 56 Advanced Intercom Features 34 Answer ON/OFF 19Answerer Setup 19Answering a Call 9Answering System Operation 43 Answering System Solutions 51 B Base - Set Local Area Codes 17Base Date/Time 16Base Key Tone 19 Base Layout 11 Base Name 15 Base Ringer Tone 18Base Ringe...
