Page 2 - Equipment Approval Information
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Lo...
Page 3 - Interference Information; Licensing
3 Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation...
Page 4 - Table of Contents
4 Table of Contents E quipmEnt A pprovAl i nformAtion ................. 2 i ntErfErEncE i nformAtion ............................. 3 H EAring A id c ompAtibility (HAc) ................. 3 l icEnsing ..................................................... 3 fcc rf r AdiAtion E xposurE s tAtEmEnt .........
Page 6 - Parts Checklist
6 Introduction CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should...
Page 7 - Telephone Jack Requirements; Installation; Digital Security System
7 For Model 28041xx2 there will be ONE additional handset , charge cradle, belt clip, battery pack and cover than shown above.For Model 28041xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28041xx4 there will be THREE additio...
Page 8 - Important Installation Guidelines
8 Important Installation Guidelines • Avoid sources of noise and heat , such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight . • Avoid areas of excessive dust , moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never insta...
Page 9 - Handset Layout
9 Handset Layout MENU (button) display SPEAKER (button) skip (button) # PAUSE/ RINGER (button) INTERCOM (button) erase (button) FLASH/DELETE (button) PHONEBOOK (button) REDIAL (button) * EXIT (button) play (button) rev (review button) TALK/CALL BACK (button) CALLER ID-VOLUME (button) EARPIECE CALLER...
Page 10 - Base Layout
10 CHARGE/IN USE (indicator) ANS ON/OFF (answerer button) ANNOUNCE 1 (button) ANNOUNCE 2 (button) DELETE (button) REVIEW (button) PLAY/STOP 1 (button/indicator) SKIP (button) DO NOT DISTURB (button) MEMO (button) VOL (volume buttons) PLAY/STOP 3 (button/indicator) PLAY/STOP 2 (button/indicator) Mess...
Page 11 - Installing the Phone; Installing the Handset Battery; NOTE: You must connect the handset battery before using the; NOTE: It is important to maintain the polarity (black and red wires)
11 Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery (Ni-MH), which is compatible with...
Page 12 - CAUTION: Use only the model 5-2605 power adaptor that came; Wall Mounting; NOTE : If desired, gather the extra telephone line and power; Base Station
1 . Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base. 4. Place the handset in the base cradle. The CHA...
Page 13 - Answering System Setup; Setting the Voice Prompt Language; language. The voice prompt language cannot be switched; Voice Time/Day Stamp and Real Time Clock; ON
13 Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.• Press the ANS ON/OFF button to turn the answering system on and off. The MESSAGES indicator lights when the ans...
Page 14 - Speaker Volume; Recording the Outgoing Announcement; Sample Outgoing Announcement
14 NOTE: You must set the day manually. You may choose to set the time manually as well, although the time is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your first C...
Page 15 - Programming the Telephone; PHONE BOOK
15 ) Sample Multi-Mailbox Outgoing Announcement Hi, this is (use your name here), We can’t answer the phone right now, so please press 1 to direct your message to (name 1), press 2 to direct your message to (name 2), press 3 to direct your message to (name 3). Leave your name, number and a brief mes...
Page 16 - Phone Setting; OFF; Language
16 CALL RECORDS Review Caller ID data; select and dial from the Caller ID data or from the Redial list which contains the last 3 phone numbers dialed. SOUND SETTING Record ringer tone from microphone, headset or any audio player; select main ringer tone or set key tone. PHONE SETTING Set display lan...
Page 17 - Area Code; FLASH/DELETE button when; Registration; NOTE: After you have registered one handset , wait 10 seconds
17 Area Code If you enter your local 3-digit area code in the area code menu, your local area code does not display on the Caller ID (CID) list . Instead, you only see the local 7-digit number. Calls received from outside your local area code will display the full 10-digits. From the PHONE SETTING m...
Page 18 - Handset Name; backspace and delete one character at a time.; Deregistration; WARNING: It is not recommended that a handset be deregistered
18 Handset Name This menu allows you to enter a name for the handset , which displays on the idle screen. From the PHONE SETTING menu; 1. Use the 6 or 5 button to scroll to HANDSET NAME . . Press the SELECT button to enter the menu.3. Use the number keys to enter a name (up to 15 characters). More t...
Page 19 - Global De-Registration
19 4. Select NO , if you do not want to deregister. 5. If you select YES , press the SELECT button to confirm. MOVE NEAR TO BASE displays for seconds, then NO YES CONFIRM? shows on the display. 6. Use the 6 or 5 button to scroll to NO or YES . The default is YES . 7. If you select YES , press the SE...
Page 20 - Default Setting; Display Setting; Wallpaper
0 Default Setting This option allows you to return the handset to factory preset settings. From the PHONE SETTING menu; 1. Use the 6 or 5 button to scroll to DEFAULT SETTING . . Press the SELECT button to enter the menu.3. Use the 6 or 5 button to scroll to NO or YES . The default is NO . 4. If you ...
Page 21 - Color Scheme; Set Contrast; Sound Setting
1 Color Scheme This feature allows you change the background color and the color of the highlighter. From the DISPLAY SETTING menu; 1. Use the 6 or 5 button to scroll to COLOR SCHEME . . Press the SELECT button to enter the menu.3. Use the 6 or 5 button to scroll to the desired color scheme. The def...
Page 22 - Ringer Volume; NOTE: If you turn the ringer; , the ringer off icon; Ringer Tone; Key Tone
Ringer Volume From the SOUND SETTING menu; 1. Use the 6 or 5 button to scroll to RINGER VOLUME . . Press the SELECT button to enter the menu.3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is LOW . 4. Press the SELECT button to save your selection. You will hear a confir...
Page 23 - Answering System Operation; Message Counter; NOTE: While the messages are playing, the message counter will
3 Answering System Operation This section discusses the buttons and features on the answering system. Message Counter The message counter gives you a numeric display of how many messages you have and some other information of the answering system. See below for the details. a) A number displayed wit...
Page 24 - Mailbox Indicator; Leaving a Message; NOTE: The maximum recording time for each message is 3 minutes; Screening Calls from the Base; TIP: Make sure the volume on the base is set loud enough to hear; Memory Full
4 Mailbox Indicator There are indicator lights under each mailbox buttons (1 4 g / 4 g / 3 4 g ), which inform you of whether the messages for each individual mailbox are new or old.Mailbox button/indicator is on -- there are stored messages.Mailbox button/indicator is off -- no messages in that mai...
Page 25 - To erase a message while it is playing; To erase a message using the handset
5 Messages Playback The message counter and the base mailbox button/indicators (1 4 g or 4 g or 3 4 g ) let you know when you have message(s) or new message(s). To play the messages, press the corresponding mailbox button (1 4 g or 4 g or 3 4 g ). While a message is playing, you may do the following...
Page 26 - NOTE: Erased messages cannot be restored.; Leaving a Memo; Answering System Remote Access; IMPORTANT NOTE: The following procedures can ONLY be done with; Remote Access from Cordless Handset
6 . Press the 6 or 5 button to select ANSWERER and press SELECT button to enter the menu. 3. Press the 6 or 5 button again to select REMOTE ACCESS and press SELECT button to confirm. 4. Press the key (play/stop) followed by the mailbox number on the handset (e.g. Press key and then key 3 to play mes...
Page 27 - Remote Access Security Code; Ring to Answer
7 3. Press the SELECT button again, ANSWERER REMOTE ACCESS shows on the display. 4. Press (play/stop) followed by the mailbox number to play the message in that mailbox. For example, press and 3 to play the message in mailbox 3. 5. When you finish listening to your messages, press the *EXIT button. ...
Page 28 - New Message Alert; Screening Calls from the Handset; When the answering system picks up:; Remote Access from Another Location; The remote feature lets you perform the following functions:
8 New Message Alert This feature sets your answering system to sound an alert tone from the base every 10 seconds when there are new messages.1. Press the MENU button and use 6 or 5 button to scroll to ANSWERER . . Press the SELECT button and use 6 or 5 to select NEW MSG ALERT . 3. Press the SELECT ...
Page 29 - NOTE: The unit also answers after the 10th ring if it is turned off. To; Telephone Operation; CHARGE/IN USE Indicator on the Base
9 Select mailbox 1 or or 3 Stop message playback Erase message 0 (during message playback) Skip message 3 Turn off/on answerer 4 Review voice menu options 7 Memory Full When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code...
Page 30 - NOTE: You can only use one handset at a time.; will be; Volume; Call Timer
30 Making a Call 1. Pick up the handset , and press the TALK/CALL BACK or SPEAKER button. Wait for a dial tone, then dial the desired number. -OR- Dial the number and then press the TALK/CALL BACK or SPEAKER button.. When finished, press the TALK/CALL BACK or SPEAKER button or place the handset in t...
Page 31 - TIP: Don’t use the TALK/CALL BACK or SPEAKER button on the; Last Number Redial; Exit; Paging from the Base/Group Page
31 • To connect to the waiting call, press the FLASH/DELETE button on the handset , and your original call is put on hold. • To switch between the two calls, press the FLASH/DELETE button. TIP: Don’t use the TALK/CALL BACK or SPEAKER button on the handset to activate custom calling service such as c...
Page 32 - Handset to Handset Paging; NOTE: You can press the INT button to shortcut to the menu.; Mute
3 3. All registered handsets beep for two minutes and PAGING FROM BASE shows on each handset’s display. 4. To cancel the page, press the PAGE button on the base, or press the TALK/CALL BACK button or the *EXIT button on each handset . Handset to Handset Paging IMPORTANT NOTE: The following procedure...
Page 33 - NOTE: You can press the DO NOT DISTURB button and activate the; Room Monitor
33 1. Make sure the phone is OFF (not in talk mode). . Press the #PAUSE/RINGER button to enter the RINGER VOLUME menu. 3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is LOW . 4. Press the SELECT or #PAUSE/RINGER button again to save your selection. You will hear a confi...
Page 34 - Intercom Operation; Handset to Handset Intercom Call
34 Originating Handset Receiving Handset NOTE: 1) If handsets have been named, then the name will be displayed on the LCD instead of handset numbers. 2) During the room monitoring, it will emit a beep tone if there are incoming calls. You may press the TALK/CALL BACK button or SPEAKER button to answ...
Page 35 - NOTE: If the receiving handset does not answer within two minutes,; Receiving an Intercom Call; Receiving an Incoming Call During an Intercom Call; decide whether you want to create a two-way or a three-way
35 5. Press the SELECT button.6. The receiving handset is paged and emits a tone.7. To cancel the page, press the *EXIT, INT or TALK/CALL BACK button on the originating handset . 8. Wait for the person at the receiving handset to press the INT button. NOTE: If the receiving handset does not answer w...
Page 36 - Three-way Conferencing; Three-way conferencing by handset in use:; Call Transfer; Transferring Calls to Other Handsets
36 4. The receiving handset is paged and emits a tone.5. Press the INT button on the receiving handset to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation. 6. When finished, press the *EXIT or INT button on either handset ...
Page 37 - Call Waiting Caller ID; NEW
37 . List of registered handsets shows on the display. Use the 6 or 5 button to scroll to the desired handset you want to intercom with. 3. Press the SELECT button to page. LINE ON HOLD shows on the display. 4. On the originating handset , press the TALK/CALL BACK or SPEAKER button to transfer the c...
Page 38 - Reviewing CID Records
38 CID Error Codes Various Caller ID error messages may appear on the display. Refer to the Display Messages section of this User ’s Guide for more information. Receiving CID Records When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID in...
Page 39 - Storing CID Records into Phone Book
39 If the number does not dial as shown, follow below steps to format it: 1. Make sure the phone is OFF (not in talk mode). . Use the 6 or 5 button to scroll to the desired CID record. 3. Press the MENU button to show the CALL OPTIONS menu. 4. Use the 6 or 5 button to scroll to FORMAT . 5. Press the...
Page 41 - Phone Book; Adding Phone Book Entries; ONLY; NOTE: You may press the PHONEBOOK button to shortcut to; NOTE: If you make a mistake press the FLASH/DELETE button to
41 Phone Book IMPORTANT NOTE: The following procedures can ONLY be done with Model 28011 and 28041 handsets. The cordless handset(s) have their own separate memory storage areas which are not accessible to each other. You may store up to fifty 15-character names (including spaces) and 0-digit teleph...
Page 42 - Storing the Last Number Dialed
4 7. Press the SELECT button to save the name. The display shows ENTER NUMBER . 8. Use the number keys to enter the telephone number (up to 0 digits, including pauses). 9. Press the SELECT button to save the number. The display shows SET RINGER TONE . 10. Use the 6 or 5 button to scroll to your desi...
Page 43 - shows on the display; Inserting a Pause in the Dialing Sequence; NOTE: You may press the PHONEBOOK button to shortcut to the
43 5. Press SELECT button again to confirm and the display shows ENTER NAME . 6. Repeat Steps 6 through 13 in the section Adding Phone Book Entries, except instead of entering the number as indicated in Step 8, the dialed number shows on the display. NOTE: If the phone book has 50 entries, FULL show...
Page 44 - NOTE: If you don’t want to change or delete the record when the; Dialing a Phone Book Record; Dial a phone book record while in talk mode:
44 Editing a Phone Book Record 1. When reviewing the phone book records list , use the the 6 or 5 button or the number keys to scroll to the desired record. . Press the SELECT button to view the details of the record.3. Press the SELECT button again to show the option menu. The display shows EDIT an...
Page 45 - Chain Dialing from Phone Book; Picture Download; Download Your Own Image; One-Time Software Installation
45 3. Use the 6 or 5 button or the number keys to scroll to the desired record. 4. Press the SELECT button to dial the number. - OR - Dial a phone book record while reviewing it: 1. Make sure the phone is OFF (not in talk mode). . Press the PHONEBOOK button to access the phone book.3. Use the 6 or 5...
Page 46 - Image Editing; Image Downloading; Choosing the Downloaded Image as Wallpaper; will show in
46 Image Editing Once you have installed the software, follow these steps to view and convert your selected images.1. Click on the OPEN icon. . Browse to the folder which contains your desired image, and open the file.3. You will see your image displayed in the middle of the screen and a Selection W...
Page 47 - Recording Ringer Tones; Record Your Own Ringer Tones
47 NOTE: Do not leave the USB cable connected to the handset for an extended period of time as it will drain the battery cells.NOTE: The preset images in the WALLPAPER sub-menu of the DISPLAY SETTING menu cannot be deleted. However, any downloaded images can be deleted and replaced by new ones. Reco...
Page 48 - Record with Included Audio Cable or an Optional Headset
48 NOTE: If the memory is full, the handset will prompt FULL when the SELECT button is pressed in Step 6. Record with Included Audio Cable or an Optional Headset Audio Cable: Before recording the ringer tone, make sure that the provided audio cable is correctly installed into your computer or CD pla...
Page 49 - Record with the Handset Microphone; IMPORTANT NOTE: When you want to use the handset microphone; Choosing the Recorded Sound Clip as Ringer Tone
49 To re-record the ringer tone: 1. Use the 6 or 5 button to scroll to RE-RECORD . . Press the SELECT button to confirm, and the display will show the count-down display again. 3. Follow the recording steps to record the ringer tone. Record with the Handset Microphone From the REC RING TONE menu; 1....
Page 50 - Belt Clip and Optional Headset; Connecting the Belt Clip; Connecting an Optional Headset to the Handset; Changing the Battery; CAUTION: To reduce the risk of fire or personal injury, use only
50 Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset . . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional h...
Page 51 - Battery Safety Precautions; Nickel-metal Hydride; Display Messages; ANSWERER REMOTE
51 Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep...
Page 53 - Troubleshooting Guide; Telephone Solutions
53 Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages. CL (blinking) The voice time/day stamp needs to be set . - - Answering system is turned off. An (blinking) The syste...
Page 55 - Caller ID Solutions
55 Unit locks up and there is no communication between the base and cordless handset • Unplug the AC power adaptor from the wall outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and wall outlet . Reconnect the battery and ...
Page 56 - Battery Solutions; Causes of Poor Reception
56 Battery Solutions If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack: • Short talk time• Poor sound quality• CHARGE/IN USE indicator on the base fails to illuminate.• Limited range Causes of Poor Reception • Aluminum ...
Page 57 - Service; Accessory Information
57 Service If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800-448-0329 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is reso...
Page 58 - Index
58 Index A Accessory Information 57 Adding Phone Book Entries 41 Advanced Intercom Features 35 Answering a Call 30 Answering System Display Messages 53 Answering System Operation 3 Answering System Remote Access 6 Answering System Setup 13 Area Code 17 Assigning the Downloaded Image to Phone Book Re...
Page 60 - Limited Warranty
60 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first .) ...