Page 2 - GE Consumer & Industrial SA
Modifications reserved Page 2/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter Model: 3-ph SNMP/Web plug-in adapter 1-ph SNMP/Web plug-in adapter SP SNMP/Web plug-in adapter 1-ph SNMP/Web external adapter Date of issue: 05.12.2008 File name: OPM_CNT_SNM_BAS_CRD_V012 Revision: 1....
Page 3 - Dear Customer; GE; GE Digital Energy
Dear Customer , We thank you for selecting our products and are pleased to count you amongst our very valued customers at GE . We trust that the use of the SNMP/Web adapters for our Uninterruptible Power Supply systems, developed and produced to the highest standards of quality, will give you comple...
Page 4 - Table of contents; Page
Table of contents Page 1 INTRODUCTION............................................................................................................................................ 7 1.1 FEATURES...............................................................................................................
Page 5 - TROUBLESHOOTING
3.7 LOG SECTION.................................................................................................................................................................................... 33 3.8 UTILITY SECTION ....................................................................................
Page 7 - INTRODUCTION; Front panel / User interface view
1 INTRODUCTION 1.1 FEATURES Each SNMP/Web adapter provides the following features: • 10/100 Mpbs connection speed • Use of DHCP / BOOTP or manual configuration for the TCP/IP network settings • SNMP Agent • Web server • Console interface • UPS status / alarms / readings, alarm logging over different...
Page 10 - ARCHITECTURE DIAGRAM; Linux; Installation Manual
1.3 ARCHITECTURE ARCHITECTURE DIAGRAM UPS Windows Linux UNIX Ethernet Local console NOTE : only required for configuration UTP 1:1 RS232 10/100 Mbit/s Contact i/f (1-ph plug-in version only) 1.4 SAFETY All maintenance and service work should be performed by qualified service personnel only. Please r...
Page 11 - CONSOLE INTERFACE; Local access
2 CONSOLE INTERFACE 2.1 INTRODUCTION The console interface provides a simple way to configure the SNMP/Web adapters through a command-line interface. Actually, the console interface provides a full set of commands, extending far beyond the adapter initial configuration and allowing access to all adv...
Page 14 - General; command group; The
2.2 COMMAND LIST The various commands are split in different groups, depending on the involved functionality, and are listed here in accordance with their group classification. The command-line interface includes a command auto-completion feature. Normally, typing a command without any parameter dis...
Page 15 - Network
2.2.2 Network command group The network command group allows to configure the board for communication over the network. Command Parameters Description showip Show the current network settings arp Show ARP table manual | dhcp | bootp Define the network settings at boot-up (*) manual static IP configu...
Page 16 - DNS; Command Parameters
Setting the boot-method to manual has the side effect that manual-dns is also set to ON. Mind that the reverse is not true (setting boot-method to DHCP does not forced manual-dns to OFF). However, if the boot method is set through the quick network configuration menu, setting the boot-method to DHCP...
Page 17 - User
2.2.4 User command group The user command group is available only to the supervisor user , the only user who can perform user management. Command Parameters Description supername [name] Change supervisor login name [name] New supervisor username NOTE : By default, the superuser is the only configure...
Page 18 - Service
2.2.5 Service command group The service command group allows to enable/disable different services. Note that the local (serial) connection cannot be disabled. Command Parameters Description on | off Enable/disable HTTP server (port:80) on Web server enabled o ff Web server disabled http-server on | ...
Page 19 - Time
2.2.6 Time command group The time command group allows to enable/disable different services. Note that the local (serial) connection cannot be disabled. Command Parameters Description showtime Show all configured time settings ntponoff on | off Enable/disable NTP client on NTP client enabled o ff NT...
Page 20 - Smtp; Command Parameters Description
2.2.7 Smtp command group The smtp command group allows to configure the e-mail sending functionality for e-mail notification of UPS events and alarms: Command Parameters Description showsmtp Show detailed e-mail settings on | off Enable/disable email functionality on E-mail alert enabled o ff E-mail...
Page 21 - Snmp
2.2.8 Snmp command group The snmp command group allows to configure the SNMP Agent for UPS monitoring via SNMP and trap notification of UPS events and alarms: Command Parameters Description showsnmp Show detailed system information snmpport [port] Set SNMP server listening port (*) [port] SNMP port ...
Page 22 - Trap
2.2.9 Trap command group The trap command group allows to configure the trap sending functionality. With SNMP traps various systems can be notified in case of UPS events and alarms. Command Parameters Description showtrap Show detailed trap configuration sendtrap on | off Enable/disable send trap [R...
Page 24 - NOTE; Rccmd; Command Sub-command Parameters
(*) By running these commands, an interactive menu is launched – follow the on-screen instructions. The menu also provide a complete on-line help section. NOTE : When using the local serial connection, make sure that the terminal emulation is set to VT-100, otherwise the interactive menu may not be ...
Page 25 - Events; Log
2.2.12 Events command group The events command group controls the alarm notification via traps and/or e-mail. Command Parameters Description Show the alarm notification configuration showevents Configure the alarm notification for a specific event event [row] [e-mail] [trap] [row] Alarm ID [e-mail] ...
Page 26 - WEB INTERFACE; Netscape browser 8.1
3 WEB INTERFACE 3.1 INTRODUCTION The SNMP/Web adapters provide a web interface by implementing an embedded web server. This interface allows to configure the adapter in order to monitor and manage the UPS. 3.1.1 Supported browsers The use of non-standard / deprecated HTML tags has been avoided in or...
Page 29 - Also the following information is presented:; UPS PMAD
3.3.3 UPS Status page The UPS status page shows the following information for each of the input / output / bypass lines. Parameter Name Description Frequency Line frequency (in Hertz) Voltage Line RMS voltage (in Volts) Line RMS current (in Amperes) Current Power / True Power Line True Power (in Wat...
Page 30 - UPS Control; Parameter Name
3.3.6 UPS Test page This page presents allows to initiate a specific UPS test, and reports the status of the last performed test (if any). The page includes a table with clear explanation of the test result reading. For an explanation of the various test procedures please refer to the applicable UPS...
Page 32 - Highlight; The most relevant SNMP settings are the following:
3.4.5 Configuration page In this page, the SNMP/Web adapter configuration file is shown in a text area. The configuration file can be exported by pressing the Highlight button and copying the selected text (e.g. CTRL+C) to a separate application. 3.4.6 Upgrade page This page shall only be accessed w...
Page 33 - UTILITY SECTION
3.6 SMTP SECTION The SMTP page controls the e-mail notification functionality. 3.6.1 SMTP configuration page The basic SMTP settings are the following: Parameter Name Description SMTP Server Hostname or IP-address of the SMTP server Sender name The MAIL FROM field of the mail message The RCPT TO fie...
Page 34 - must
3.9 SAVE SECTION This section allows to save the current settings to non-volatile memory ( Save ) and/or to reboot the adapter ( Reboot ). Remember that the SNMP/Web adapter will revert to the last saved settings at reboot. Therefore, in order to permanently modify the settings the configuration mus...
Page 35 - SNMP AGENT; Additional UPS information is available in the GE MIB under the; geUPS; The SNMP/Web adapters support the following RFC1628 Objects:
4 SNMP AGENT The SNMP/web adapters implement an SNMP Agent providing access to OIDs according to the MIB structure, and may generate traps at the occurrence of specific events. This allows one or more NMSs (Network Management Systems) to monitor, manage and control the UPS. The SNMP Agent complies w...
Page 39 - NETWORK CONFIGURATION; ETHERNET CONNECTION; media; : These settings are only available when the boot method is set to
Modifications reserved Page 39/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter 5 NETWORK CONFIGURATION The SNMP/Web adapter network interface is very flexible and can be configured for operation in various environments. This section details all possible network configuration co...
Page 40 - DNS CONFIGURATION; The SNMP/Web adapter is configured with a
5.3 DNS CONFIGURATION DNS configuration affects the SNMP/Web adapter ability to resolve symbolic hostnames to IP addresses, and may impact other functionality (such as e-mail sending, for example): The SNMP/Web adapters can be configured to automatically obtain DNS server address (e.g. Primary and S...
Page 41 - The SNMP/Web adapters include a module for; Multi-Server Network Shutdown; . This module allows the; NETWORK SHUTDOWN WITH RCCMD
Modifications reserved Page 41/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter 6 MULTI-SERVER NETWORK SHUTDOWN (RCCMD) The SNMP/Web adapters include a module for Multi-Server Network Shutdown . This module allows the configuration of a shutdown strategy for several servers powe...
Page 43 - RCCMD CLIENT RELAY
6.2 RCCMD CLIENT RELAY The maximum number of RCCMD Clients that can be managed by the SNMP/Web adapter is limited. In order to reach a higher number of RCCMD Clients, one or more of these clients can be configured to operate as relays. Basically, the RCCMD Client needs to be configured so that it wi...
Page 44 - SECURITY; USER AUTHENTICATION & AUTHORISATION; supervisor
Modifications reserved Page 44/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter 7 SECURITY As any other device connected to a network, the adapters are exposed to security threats. This section details the advanced security features provided by the SNMP/Web adapters. Users shoul...
Page 45 - Local console interface; SSH
7.2 SERVICES (ACCESS METHODS) The table below lists the available services (access methods), highlighting the major security features for each interface. Interface Access methods Security features Local console interface Serial cable Authentication via user/pwd pair Telnet Authentication via user/pw...
Page 46 - SFTP; It can be seen that the key fingerprint is exactly the same.
The fingerprint may be checked against the information provided by the SNMP/Web adapter to confirm to SSH server identity. On the console interface inject the ssh-fingerprint command. Below is a sample output of the ssh-fingerprint command: GEDE> ssh-fingerprint 1024 6e:07:31:58:16:91:ae:2e:43:6f...
Page 47 - digital certificate; . The certificate usually contains
7.3.2 SSL Certificates HTTPS is not a protocol itself, but it actually refers to HTTP communication over SSL (Secure Sockets Layer) connection. HTTPS uses public-key cryptography to protect the communication. With HTTPS, the server sends back its identification in the form of a digital certificate ....
Page 48 - command over the console interface (this command is available
On the console interface inject the ssl-fingerprint command. Below is a sample output of the ssl- fingerprint command: GEDE> ssl-fingerprint MD5 Fingerprint=8F:A1:CE:8B:B3:04:E7:07:90:6D:02:77:6F:EE:9E:22 SHA1 Fingerprint=F5:D2:CA:27:BF:DA:98:31:39:6F:18:8C:C5:9C:BC:6C:D3:62:15:AC It can be seen ...
Page 49 - CUSTOMER RESPONSIBILITY; superuser
7.4 CUSTOMER RESPONSIBILITY As shown above, the SNMP/Web adapters implement advanced security features. Nevertheless, achieving complete security protection requires the introduction of a comprehensive security program. This section lists some good practices in network security that customers are re...
Page 50 - OTHER FUNCTIONALITIES; serialbypass on
Modifications reserved Page 50/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter 8 OTHER FUNCTIONALITIES 8.1 SYSTEM TIME The SNMP/Web adapter provides means to maintain the system time. Particularly, the adapter will maintain an internal clock when powered-up, while an RTC with b...
Page 51 - when the; is reset if
8.3.1 UPS Load Alert The SNMP/Web adapter monitors the UPS Output Percent Load and reports a UpsLoadAlert when the load drops of a defined percentage (the actual load step detected is also saved in the UPS log). This functionality warns the user that there has been a drop in the UPS load. This could...
Page 52 - MAINTENANCE; SOFTWARE UPGRADE; binary; CONFIGURATION FILE
9 MAINTENANCE 9.1 SOFTWARE UPGRADE The application software in the SNMP/Web adapter may be upgraded (please note that the upgrade procedure can be performed only by the supervisor and by rw users). The procedure to upgrade the software is described below: • Transfer the new software ( gedeappXXX.bin...
Page 53 - 0 TROUBLESHOOTING; TROUBLESHOOTING UPS CONNECTION; section of the; the following notice: “; TROUBLESHOOTING LOCAL CONNECTION; Problem Recommended; reports the following problem:
10 TROUBLESHOOTING 10.1 TROUBLESHOOTING UPS CONNECTION The SNMP/Web adapter front panel features a LED marked ‘UPS’. This LED should be OFF in normal conditions. If the LED is ON then there is a problem in the communication with the UPS. NOTE : It may take up to one minute for the adapter to synchro...
Page 54 - TROUBLESHOOTING NETWORK CONNECTION
10.3 TROUBLESHOOTING NETWORK CONNECTION When experiencing difficulties in the network access to the card follow the flowchart below to identify the root-cause of the problem and implement proper corrective actions. (*) If the adapter and the relevant network node belong to different subnets check th...
Page 55 - TROUBLESHOOTING WEB ACCESS; Security alert
10.4 TROUBLESHOOTING WEB ACCESS Refer to the following table for troubleshooting most common problems in accessing the embedded web interface. Please note that proper browser configuration is responsibility of the user – this section aims to give guidance to understanding the common access problems ...
Page 57 - TROUBLESHOOTING NETWORK SHUTDOWN; ping
10.7 TROUBLESHOOTING NETWORK SHUTDOWN When experiencing difficulties with the Network Shutdown functionality (RCCMD), there are a few diagnostic tools that can be used. The first step is to ensure that the SNMP/Web adapter can reach the RCCMD Client. The actual network connectivity between the two n...
Page 58 - 1 CUSTOMER SUPPORT; FIRST LINE SUPPORT; We have a WWW server running at
Modifications reserved Page 58/58 OPM_CNT_SNM_BAS_CRD_1GB_V012.doc Operating Manual SNMP/Web Adapter 11 CUSTOMER SUPPORT 11.1 FIRST LINE SUPPORT Please contact your local GE distributor for problems with the installation of the product or its use. 11.2 INTERNET On-line support available on request (...
