Page 2 - Table of Contents
Seating and Safety Restraints 87 Seating 87 Safety restraints 95 Airbags 110 Child restraints 123 Tires, Wheels and Loading 141 Tire information 141 Tire inflation 143 Tire Pressure Monitoring System (TPMS) 156 Vehicle loading 162 Trailer towing 168 Recreational towing 171 Driving 172 Starting 172 B...
Page 3 - Copyright © 2010 Ford Motor Company
Cleaning 219 Maintenance and Specifications 227 Engine compartment 228 Engine oil 230 Battery 233 Engine coolant 235 Fuel information 241 Air filter(s) 257 Part numbers 261 Maintenance product specifications and capacities 262 Engine data 265 Crown Victoria Severe Duty 268 Accessories 298 Ford Exten...
Page 4 - CONGRATULATIONS; Additional owner information is given in separate publications.; SAFETY AND ENVIRONMENT PROTECTION; Introduction
CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readingthis handbook. The more you know and understand about your vehicle,the greater the safety and pleasure you will derive from driving it. For more in...
Page 5 - Engine exhaust, some of its constituents, and; PERCHLORATE MATERIAL; Trailer towing
Warning symbols on your vehicle When you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempting adjustmentof any kind. Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizedd...
Page 6 - NEVER
Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is cov...
Page 7 - Event Data Recording
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC 威 Vehicle Health Report, you consent that certain diagnostic informationmay also be accessed electronically by Ford Motor Company and Fordauthorized service facilities, and that the diagnostic information may beused for any pur...
Page 9 - Refer to this Owner’s Guide for all other required
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may takeyour focus off the road. Your primary responsibility is the safeoperation of your vehicle.We recommend aga...
Page 10 - Vehicle Symbol Glossary
These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...
Page 12 - Instrument Cluster
WARNING LIGHTS AND CHIMES Standard instrument cluster Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause expensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lig...
Page 14 - Brake system warning light:; Seating and Safety Restraints; BRAKE
Brake system warning light: To confirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on positionwhen the engine is not running, or in a position between on and start, orby applying the parking brake when the ignition is turned to the onp...
Page 15 - Engine coolant temperature:
Charging system: Illuminates when the battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the charging system. Contact your authorized dealer as soon aspossible. This indicates a problem with the electrical system or a relatedcomponent. Engine o...
Page 16 - Low tire pressure warning:; Inflating your tires; OFF
Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be checked. Referto Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for...
Page 17 - Message center
Turn signal: Illuminates when the left or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Headlamps on warning chime: Sounds when the headlamps or parking l...
Page 18 - If it enters the red section,
Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperature, the needle will be inthe normal range (between “H” and“C”). If it enters the red section, the engine is overheating. Stopthe vehicle as soon as safelypossible, switch off the engine and let the eng...
Page 21 - TIMER
The DTE function will display FUEL LEVEL LOW and sound a tone forone second when you have approximately 50 miles (80 km) to empty. Ifyou RESET this warning message, this display and tone will returnwithin 10 minutes or 10 miles (16 km). DTE is calculated using a running average fuel economy, which i...
Page 23 - System warnings
UNITS Displays the current units English or Metric. Press SELECT to change the display units. • ENGLISH • METRIC LANGUAGE Displays the current language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL • FRANCAIS OIL LIFE START VALUE PRESS SELECT TO CHANGE Press SELECT to ch...
Page 26 - AUDIO SYSTEMS; SEEK; TUNE; Entertainment Systems
AUDIO SYSTEMS AM/FM stereo (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the ...
Page 27 - Memory preset buttons:
3. AM/FM: Press to choose a frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency bandAM/FM; tune to a station, press andhold a preset button until sound returns. 5. Power/volume: Press to turn ON/OFF; turn to increase ordecrease volume levels. 6. Tone: Press TON...
Page 30 - Speed sensitive volume:
the system will store the last one in the remaining presets. Whenactivated, AUTOSET will momentarily appear in the display when any ofthe preset controls are pressed. Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press MENU until compre...
Page 33 - Occupancy mode
instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 7. MENU: Press MENU repeatedly to access RDS ON/OFF. PressSEL-TEXT to switch RDS ON or OFF. Press MENU again to access Program type mode or ShowType/Name mode. (MENU must be pressed within 10...
Page 34 - Check with your authorized dealer for availability.
SEL-TEXT to switch ON or OFF. When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are lessthan six strong stations, the system will store the last one in theremaining presets. When activated, AUTOSET will momentarily appear inthe display when any o...
Page 37 - Check with your authorized dealer for
2. SEEK: Press to access the next/previous radio station or CDtrack. Press and hold toadvance/reverse in the current CD track. 3. TUNE/CAT: Press to manually go up or down the radio frequency. TEXT is only available whenequipped with Satellite radio. Your system may be equipped withSatellite ready c...
Page 40 - GENERAL AUDIO INFORMATION
13. AM/FM: Press repeatedly to switch between AM/FM1/FM2 mode. 14. CD: Press to enter CD mode. Press CD and a preset to select aspecific CD to play. 15. SAT: Your system may be equipped with Satellite Ready capability. The kit to enable the Satellite reception is available through yourauthorized dea...
Page 41 - Audio system warranty and service:; Refer to the
• Clean the cassette player head with a cassette cleaning cartridge after10–12 hours of play to maintain good sound/operation. Don’t: • Expose tapes to direct sunlight, extreme humidity, heat or cold. • Leave tapes in the cassette player for a long time when not beingplayed. CD/CD player care: Do: •...
Page 42 - Operating tips; Climate Controls
MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in thevehicle. 2. Temperature selection: Controls the temperature of theairflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in thevehicle. See the ...
Page 43 - AUTO
• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected. During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed fro...
Page 45 - REAR WINDOW DEFROSTER; Heated outside mirrors
During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed from the highest settingand put the vehicle’s transmission into the park gear position to continueto receive cool air f...
Page 46 - HEADLAMP CONTROL; Lights
HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps,license plate lamps and tail lamps. Turns the headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on-off control ofthe exterior lights normallycontrolled by the hea...
Page 47 - High beams; Turns the headlamps on with a reduced output. To activate:
Fog lamp control (if equipped) With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the followingpositions: • Parking lamps • Low beams • Autolamps (when active) Fog lamps will turn off when thehigh beams are activated. High beams Push the...
Page 48 - PANEL DIMMER CONTROL; The panel dimmer control also controls the dome lamp operation.; AIMING THE HEADLAMPS
WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may notprovide adequate lighting during these conditions. Failure to activateyour headlamps under these conditions may result...
Page 50 - Vertical aim adjustment (Grand Marquis only)
8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith the vertical line correspondingto the headlamp under adjustment. Vertical aim adjustment (Grand Marquis only) 1. Park the vehicle directly in front of a...
Page 51 - Close the hood and turn off the lamps.; TURN SIGNAL CONTROL; The courtesy lamps light when:
To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other. 5. Locate the vertical adjuster oneach headlamp. Using a 4 mmwrench, turn the adjuster eitherclockwise (to adjust down) orcounterclockwise (to adjust up).The horizontal edge of the...
Page 52 - Fine mist covers less than 50% of the lens; Using the right bulbs
If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is shut or when the ignition is turned to the on position. Rear courtesy/reading lamps (if equipped) Rotate the lens to illuminate thelamp. With the len...
Page 54 - Replacing headlamp bulbs (Crown Victoria only); To remove the headlamp bulb:
Replacing headlamp bulbs (Crown Victoria only) To remove the headlamp bulb: 1. Make sure the headlamp switch is in the off position, then open thehood. 2. Remove the radiator cover by turning the three retainers to the unlockposition. 3. Remove the two retainers andpull headlamp assembly forward toe...
Page 55 - Replacing front parking/turn signal lamp bulbs
To install the new bulb: WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause thebulb to break the next time the headlamps are operated. Note: If the bulb is accident...
Page 57 - Replacing license plate lamp bulbs
1. Make sure the headlamp switch isin the off position, then open thetrunk and remove the retainer. 2. Carefully pull the carpet away toexpose the lamp assembly hardware. 3. Remove three nuts and the lampassembly from the vehicle. 4. Remove the bulb socket byrotating it counterclockwise, thenpulling...
Page 59 - Replacing headlamp bulbs (Grand Marquis only); Replacing front
Replacing headlamp bulbs (Grand Marquis only) To remove the headlamp bulb:1. Make sure the headlamp control is in the off position, then open thehood.2. Remove the three pin type retainers and the radiator sight shield.3. Remove the front parking lamp assembly. Refer to Replacing front parking/corne...
Page 63 - Courtesy wipe feature:; One extra wipe will happen a few seconds; Windshield wiper/washer features; Driver Controls
MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Press the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pr...
Page 64 - TILT STEERING WHEEL; To adjust the steering wheel:
TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheelrelease control toward you. 2. Move the steering wheel up ordown until you find the desiredlocation. 3. Release the steering wheelrelease control. This will lock thesteering wheel in position. WARNING: Never adjust ...
Page 68 - Press the right side of the control to adjust the pedals toward you.
Heated outside mirrors (if equipped) Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated. Do not remove ice from themirrors with a scraper orattempt to readjust the mirrorglass if it is frozen in place.These actions could causedamage to the glass ...
Page 69 - Using speed control; Setting speed control
SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the stee...
Page 70 - Audio control features
Resuming a set speed Press and release RESUME. This will automatically return the vehicle tothe previously set speed. Increasing speed while using speed control To set a higher speed: • Press and hold SET + until you get to the desired speed, then release.You can also use SET + to operate the tap-up...
Page 71 - POSITIVE RETENTION FLOOR MAT; Do not install additional floor mats on top of the; INTERIOR TRUNK CONTROL
Climate control features TEMP +/–: Press to increase or decrease the interior temperature. POSITIVE RETENTION FLOOR MAT WARNING: Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator or the brake pedals. Position the floor mat so t...
Page 72 - Autorelock; Locks and Security
KEYS The vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release. POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks (if equipped) With the key in any ignition position, ...
Page 73 - for the autolock feature,
Autounlock The autounlock feature will unlock all doors when: • the ignition has been in the on position, all doors are closed, and thevehicle has been in motion at a speed greater than 12 mph (20 km/h), • the vehicle has then come to a stop and the ignition is turned to theaccessory or off position...
Page 80 - SECURICODETM KEYLESS ENTRY SYSTEM (IF EQUIPPED); Remote entry system; Programming a personal entry code
The battery saver will shut off the interior lamps 30 minutes after thelast door is closed, or after 10 minutes if the last door is left open. SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED) With the keyless entry keypad, youcan: • lock or unlock the vehicle doorswithout using the key. • open the tru...
Page 81 - Erasing personal code
2. Within five seconds press 1 • 2 on the keypad to enter the programming mode. 3. Enter a second personal 5-digit code. Each number must be enteredwithin five seconds of each other. 4. Press 3 • 4 to store the second personal code. 5. The doors will again lock then unlock to confirm programming of ...
Page 82 - Locking doors with the keyless entry system; SECURILOCK
• To release the trunk, enter the factory-set code or personal code (driver door unlocks) and press 5 • 6 within five seconds. After the factory-set code or personal code has been entered, you canunlock all doors (press 3 • 4) and release the trunk (press 5 • 6) as long as the controls are pressed w...
Page 84 - two coded keys; Programming spare keys; Automatic arming
Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority tooperate the equipment. Your vehicle comes with two coded keys ; additional coded keys may be purchased from your authorized dealer. The authorized dealer canprogram your spare key...
Page 87 - To minimize the risk of neck injury in the event of a
SEATING Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that arevertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head res...
Page 89 - Adjusting the front manual seat (if equipped)
2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint. To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into theguide sleeve collars. 2. Push the head restraint downuntil it locks. Properly a...
Page 90 - Using the manual recline function (if equipped)
Lift handle to move seat forward orbackward. Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure thatcargo or any objects are nottrapped behind the seatback. Afterreturning the seatback to itsoriginal position, pull on theseatback to ensure th...
Page 91 - Adjusting the power front seats (if equipped)
To adjust the front seatback usingthe manual recliner: • Lift and hold the handle locatedon the side of the seat. • Lean against the seatback toadjust it to your desired position.You can recline the seat back orbring it forward. • Release the handle when the desired position has been reached. Adjust...
Page 93 - Using the power lumbar support (if equipped)
Press to move the front portion ofthe seat cushion up or down. Press to move the rear portion ofthe seat cushion up or down. Using the power lumbar support (if equipped) The power lumbar control is locatedon the front inboard side of theseat. Press the top side of the control toadjust firmness. Pres...
Page 97 - Front passenger sensing system
Front passenger sensing system For airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occupants that are very closeto the airbag when it begins to inflate. For some occupants, like infantsin rear-facing child seats, this occurs because the...
Page 99 - Safety restraints precautions
Safety restraints precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit in a rear seating position where they can be properly restrained. WARNING: Never let a passenger hold a...
Page 100 - Combination lap and shoulder belts
WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a childanywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts fo...
Page 101 - Lap belts; Adjusting the front center seat lap belt (if equipped)
Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. Theshoulder portion of the safety belt should be positioned across thechest. Pregnant...
Page 102 - When to use the automatic locking mode; any time; a child safety seat, except a
Shorten and fasten the belt whennot in use. Safety belt locking modes The front outboard and rear safety restraints in the vehicle arecombination lap and shoulder belts. The driver safety belt has the firstlocking mode and the front outboard passenger and rear seat safety beltshave both types of loc...
Page 103 - How to use the automatic locking mode; How to disengage the automatic locking mode
How to use the automatic locking mode • Buckle the combination lap andshoulder belt. • Grasp the shoulder portion andpull downward until the entirebelt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the automa...
Page 105 - Front safety belt height adjustment; Position the safety belt height adjusters so that the; Safety belt warning light and indicator chime; Conditions of operation
Front safety belt height adjustment Your vehicle has safety belt heightadjustments for the driver and frontoutboard passenger. Adjust theheight of the shoulder belt so thebelt rests across the middle of yourshoulder. To lower the shoulder belt height,press the button and slide theheight adjuster dow...
Page 107 - in 4 of us will be; Prime time for an accident.
If... Then... The driver’s or frontpassenger’s safety belt becomesunbuckled for approximatelyone minute while the vehicle istraveling at least 3 mph(5 km/h) and more than1-2 minutes have elapsed sincethe ignition switch has beenturned to on... The Belt-Minder 威 feature is activated - the safety belt...
Page 108 - People
Reasons given... Consider... “Traffic is light” Nearly 1 of 2 deaths occur insingle-vehicle crashes, many when no other vehicles are around. “Belts wrinkle my clothes” Possibly, but a serious crash can domuch more than wrinkle your clothes,particularly if you are unbelted. “The people I’m with don’t...
Page 109 - feature; The driver and front passenger Belt-Minder
Deactivating/activating the Belt-Minder 姞 feature The driver and front passenger Belt-Minder 威 are deactivated/activated independently. When deactivating/activatingone seating position, do not buckle the other position as this willterminate the process. Read Steps 1 - 4 thoroughly before proceeding ...
Page 110 - AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
4. Within approximately seven seconds of the light turning off, bucklethen unbuckle the safety belt. • This will disable the Belt-Minder 威 feature for that seating position if it is currently enabled. As confirmation, the restraint system warninglight will flash four times per second for three secon...
Page 113 - How does the airbag supplemental restraint system work?
WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interferewith driving the vehicle. This arrangement provides lap and shoulderbelt and airbag protection for adu...
Page 119 - If the airbag readiness lamp is lit, do the following:; Customer
In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects thatmay be lodged underneath the front passenger ...
Page 120 - Determining if the system is operational; Warning lights and; Seat-mounted side airbag system
Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. A difficulty with t...
Page 122 - the
to inflate in side-impact collisions, not roll-over, rear-impact, frontal ornear-frontal collisions, unless the collision causes sufficient lateraldeceleration. WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the side airbag has depl...
Page 123 - SAFETY RESTRAINTS FOR CHILDREN; Airbag supplemental restraint system; Important child restraint precautions; Always make sure your child is secured properly in
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make ...
Page 124 - Recommendations for Safety Restraints for Children
Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infants ortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier,convertible seat,or toddler seat). Smallc...
Page 125 - Airbags can kill or injure a child in a child seat.
• When possible, always properly restrain children twelve (12) years ofage and under in a rear seating position of your vehicle. Accidentstatistics suggest that children are safer when properly restrained inthe rear seating positions than in a front seating position. Recommendations for attaching ch...
Page 126 - Transporting children
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size,height, weight, or age. Follow the child restraint manufacturer’sinstructions and warnings provided for install...
Page 127 - or on the internet; SAFETY SEATS FOR CHILDREN; When installing a child safety seat:
training to ensure that all children ages 0 to 16 are properly restrained inthe correct restraint system. Ford recommends checking with a NHTSACertified Child Passenger Safety Technician (CPST) and yourpediatrician to make sure your seat is appropriate for your child andproperly installed in the veh...
Page 135 - Attaching child safety seats with tether straps; Route the child safety seat tether strap over the back of the seat.
Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...
Page 136 - Child booster seats
2. Locate the correct anchor for theselected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to theanchor as shown. If the tether strap is clippedincorrectly, the child safety seat maynot be retained properly in theevent of a collision. 5. Tighten the child safety seat te...
Page 139 - The importance of shoulder belts
Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...
Page 140 - Child restraint and safety belt maintenance; Interior
Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...
Page 141 - ) times as well on the government course as a tire; Traction AA A B C; Tires, Wheels and Loading
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...
Page 144 - Maximum Permissible Inflation Pressure; is the tire manufacturer’s
WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...
Page 145 - TIRE CARE
when you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tiregauge onto the valve and measure the pressure. 3. Add enough air to reach the recommended air pressure. Note: If you o...
Page 146 - Tires degrade over time depending on many factors such as
Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...
Page 147 - Tire replacement requirements; Only use replacement tires and wheels that are the
U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...
Page 148 - Safety practices
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...
Page 149 - Do not run over curbs or hit the tire against a curb when parking; do; rapidly spin the tires spinning the tires can tear the tire and; Tire and wheel alignment; Scheduled Maintenance Guide
• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...
Page 150 - INFORMATION CONTAINED ON THE TIRE SIDEWALL
• Rear-wheel drive (RWD)vehicles/Four-wheel drive(4WD)/All-wheel drive (AWD)vehicles (front tires at top ofdiagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tir...
Page 151 - Information on “P” type tires
Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...
Page 153 - Treadwear, Traction and Temperature Grades; The treadwear grade is a comparative rating based on the; Maximum Permissible Inflation Pressure:; Indicates the tire
12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on aspecified government test course. For example, a tire graded 150would wear one and one-half (1 1 ⁄ 2 ) times as well ...
Page 154 - Load Range/Load Inflation
Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...
Page 155 - Vehicle loading — with and without a trailer
Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...
Page 157 - Changing tires with TPMS; It is
The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...
Page 158 - Understanding your tire pressure monitoring system (TPMS); When your temporary spare tire is installed
Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirewarning lamp will turn on if the tire pressure is significantly low. Oncethe light is illuminated, ...
Page 159 - Possible cause Customer action required; Solid warning light
Low tire pressurewarning light Possible cause Customer action required Solid warning light Tire(s)under-inflated 1. Check your tire pressure toensure tires are properlyinflated; refer to Inflating your tires in this chapter. 2. After inflating your tires tothe manufacturer’srecommended inflationpres...
Page 160 - Spare tire in use Your temporary spare tire is in
Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Your temporary spare tire is in use. (This includes the optionalfull-sized matching wheel andtire). Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality...
Page 161 - SNOW TIRES AND CHAINS; Snow tires must be the same size, load index, speed
check each tire to verify that no tire is flat. (If one or more tires are flat,repair as necessary.) Check air pressure in the road tires. If any tire isunder-inflated, carefully drive the vehicle to the nearest location whereair can be added to the tires. Inflate all the tires to the recommendedinf...
Page 162 - – is the weight of the vehicle including a full tank of; Vehicle Curb Weight; – is the weight of your new vehicle when you; Payload; – is the combined weight of cargo and passengers that the; “THE COMBINED WEIGHT OF OCCUPANTS AND; for
VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehicle design p...
Page 164 - The GVWR is shown on the Safety
Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all pa...
Page 165 - Exceeding the Safety Compliance Certification Label
• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...
Page 166 - RV and Trailer Towing Guide
GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...
Page 167 - Steps for determining the correct load limit:
Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that willbe riding in your vehicle. 3. Subtract the combin...
Page 168 - TRAILER TOWING; Long wheel based vehicles are NOT rated for towing.; Do not; Towing trailers beyond the maximum recommended; Preparing to tow
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, thenthe load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now yo...
Page 169 - Do not connect a trailer’s hydraulic brake system; Trailer lamps; When towing a trailer:
Safety chains Always connect the trailer’s safety chains to the frame or hook retainersof the vehicle hitch. To connect the trailer’s safety chains, cross thechains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agen...
Page 170 - Trailer towing tips; Maintenance and Specifications; Launching or retrieving a boat; When backing down a ramp during boat launching or retrieval:
Servicing after towing If you tow a trailer for long distances, your vehicle will require morefrequent service intervals. Refer to Special operating conditions in the Scheduled Maintenance Guide chapter. Trailer towing tips • Practice turning, stopping and backing-up before starting on a trip toget ...
Page 171 - RECREATIONAL TOWING; In case of a roadside emergency with a disabled vehicle, see
Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions and reliability. Replace the rear axle lubricant any time the axle has been submerged inwater. Rear axle lubricant quantities are not to be checked or ...
Page 172 - Starting the engine; Driving
STARTING Positions of the ignition 1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal. 2. Accessory— allows the electricalaccessories such as the radio tooperate while the engine is notrunning. 3. On— all electrical circuitsoperational. Warning lightsillu...
Page 175 - Guarding against exhaust fumes
You may experience a decrease in peak performance when the engine iscold when operating on E 85 ethanol. Do not crank the engine for more than 10 seconds at a time as starterdamage may occur. If the engine fails to start, turn the key to off andwait 30 seconds before trying again. Do not use startin...
Page 176 - Cold weather starting
ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respond quickly. If your vehicleis equipped with this system, your equipment includes a heater elementwhich is installed in your engine block and a wire h...
Page 177 - Your service brakes are self-adjusting. Refer to the
• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that the block heater, especially the cord, is in goodcondition before use. • Make sure that when in operation, the extension cord plug /engineblock heater...
Page 179 - ABS
vehicle (on bottom) to a non-ABS equipped vehicle (on top) during hardbraking with loss of front braking traction. Using ABS • In an emergency or when maximum efficiency from the four-wheelABS is required, apply continuous force on the brake. The four wheelABS will be activated immediately, thus all...
Page 180 - Parking brake; To set the parking brake:
Parking brake Apply the parking brake wheneverthe vehicle is parked. To set the parking brake: 1. Move the gearshift to P (Park). 2. Press pedal downward. The BRAKE warning lamp in theinstrument cluster illuminates andremains illuminated (when theignition is turned on) until theparking brake is full...
Page 182 - STEERING; Power steering fluid
STEERING To help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more thana few seconds when the engine is running. It is also important to maintain a proper power steering fluid level in thepower steering fluid reservoir:...
Page 183 - BRAKE-SHIFT INTERLOCK; Fuses and relays
If you exceed the load limit, the rear air suspension may not operate. The air suspension shut-off switch islocated on the left side of the trunk.If this switch is in the off position,the rear air suspension will notoperate. WARNING: On vehicles equipped with air suspension, turn off the airsuspensi...
Page 184 - AUTOMATIC TRANSMISSION OPERATION
2. Locate the access plug on theunderside of the steering columncover. 3. Remove the access plug using aflat head screwdriver. Insert thescrewdriver into the access holenearest the steering wheel. Thenpress and hold the override buttonusing a flat head screwdriver. Applythe brake pedal and shift the...
Page 186 - Forced downshifts; If your vehicle gets stuck in mud or snow
• To return to O/D (overdrive mode), press the transmission controlswitch. The O/D OFF lamp will not be illuminated. • O/D (Overdrive) is automatically returned each time the key is turnedoff. 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slipp...
Page 187 - Wet brakes do not stop the vehicle as quickly as dry brakes.
DRIVING THROUGH WATER If driving through deep or standingwater is unavoidable, proceed veryslowly especially when the depth isnot known. Never drive throughwater that is higher than the bottomof the wheel rims (for cars) or thebottom of the hubs (for trucks). When driving through water, traction or ...
Page 188 - Roadside assistance will cover:; Using roadside assistance; Roadside Emergencies
ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours, seven days a week • for the...
Page 189 - HAZARD FLASHER CONTROL; With extended use, the flasher may run down your battery.; FUEL PUMP SHUT-OFF SWITCH
Owner Guide portfolio in the glove compartment. In Canada, the card isfound in the Warranty Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require RoadsideAssistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call1-800-665-2006. If...
Page 190 - FUSES AND RELAYS
The fuel pump shut-off switch islocated on the left side of the trunkbehind the left rear tail light and thetrunk liner. Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the off position. 2. Check the fuel system for leaks. 3. If no fuel leak is apparent, r...
Page 191 - Standard fuse amperage rating and color; Passenger compartment fuse panel
Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wiredamage and could start a fire. Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link ca...
Page 192 - The fuses are coded as follows.; Location; LCM
The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 10A Ignition (START) - Starter relaycoil, DTRS 2 7.5A Power mirrors, Mirror switch,Keypad switch, Decklid switch,Adjustable pedal switch, Driver’sdoor module, Cluster 3 5A Ignition (START) - Audio mute,Police po...
Page 193 - Audio
Fuse/Relay Location Fuse Amp Rating Protected Circuits 8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only) 9 7.5A Ignition (ON/ACC) - Door lockswitch illumination, Heated seatswitch illumination, Radio,Antenna, Electrochromatic mirror,Window relay coil, Deck...
Page 194 - Not used
Fuse/Relay Location Fuse Amp Rating Protected Circuits 21 10A LCM (Right-hand low beam) 22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupantclassification sensor (OCS),Passenger airbag deactivationindicator (PADI) 23 15A Multi-function switch(Flash-to-pass), LCM (Highbeams) 24 10A Ig...
Page 195 - Power distribution box; Battery
Power distribution box The power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that protect yourvehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To red...
Page 197 - Blower relay feed
Fuse/Relay Location Fuse Amp Rating Protected Circuits 24 10A* Heated mirrors, Rear defrostindicator 101 40A** Blower relay feed 102 50A** Cooling fan 103 50A** Instrument panel (I/P) fuse box feed#1, I/P fuses 10, 12, 14, 16 and 18 104 50A** Instrument panel (I/P) fuse box feed#2, I/P fuses 2, 4, 6...
Page 199 - Tire pressure monitoring system; Dissimilar spare tire/wheel information
Relays Relays are located in the power distribution box and should be replacedby an authorized dealer. CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the ...
Page 202 - Tire change procedure
Removing the spare tire and jack 1. Remove the spare tire and thejack. The jack could be located: • A — behind the mini spare tire or • B — behind the full size sparetire WARNING: On vehicles equipped with air suspension, turn off the airsuspension switch prior to jacking,hoisting or towing your veh...
Page 204 - Before placing the jack under the vehicle, NOTE the jack location; JACK LOCATION; aligning it with the; Never use the rear differential as a jacking point.; Remove the metal lug nuts with the lug wrench.
Before placing the jack under the vehicle, NOTE the jack location markings: JACK LOCATION The jack location markings can befound on the lower outer edge of the body. • Locate the jack locator mark (B)on the body (C) near the tire youare changing, then place the jack(D) under the frame (A) of the veh...
Page 205 - WHEEL LUG NUT TORQUE SPECIFICATIONS; When a wheel is installed, always remove any
6. Lower the vehicle by turning the jack handle counterclockwise. 7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torquespecification. 8. Install any wheel covers,ornaments or hub caps. Make...
Page 207 - Connecting the jumper cables; In the illustration, the vehicle on the bottom is used to designate; Jump starting
4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level.5. Turn the heater fan on in both vehicles to protect from any electricalsurges. Turn all other accessories off. Connecting the jumper cables Note: In the ...
Page 208 - Start the engine of the disabled vehicle.; Removing the jumper cables
2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disconnecting the jumper cables. Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustrat...
Page 209 - WRECKER TOWING
WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbedequipment. Do not tow with a slingb...
Page 210 - Emergency towing; Brake-shift interlock
Emergency towing In case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport vehicle) yourvehicle (regardless of transmission powertrain configuration) can be flattowed (all wheels on the ground) under the following conditions: •...
Page 211 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...
Page 212 - Service specials and promotions.; Telephone; Additional assistance
• Service specials and promotions. In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company...
Page 215 - Ford Motor Company reserves the right to change eligibility; GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
BBB AUTO LINE applications can also be requested by calling the FordMotor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any timewithout notice and without obl...
Page 219 - WASHING THE EXTERIOR; available from your authorized dealer.; Exterior chrome; Use Motorcraft; WAXING; Wash the vehicle first.; Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...
Page 220 - PAINT CHIPS; Always read the instructions before using the products.; ALUMINUM WHEELS AND WHEEL COVERS; Clean weekly with Motorcraft; ENGINE
• Do not allow paint sealant to come in contact with any non-body(low-gloss black) colored trim, such as grained door handles, roofracks, bumpers, side moldings, mirror housings or the windshield cowlarea. The paint sealant will “gray” or stain the parts over time. PAINT CHIPS Your authorized dealer...
Page 222 - WINDOWS AND WIPER BLADES; Ultra-Clear Spray Glass; INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, substances on thevehicle’s glass or the wiper blades may be the cause. These may includehot wax treatments used by commercial car washes, water repellen...
Page 225 - Conditioning; UNDERBODY
Regular cleaning and conditioning will maintain the appearance of theleather. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or softbrush. For routine cleaning, wipe the surface with a soft, damp cloth. For morethorough cleaning, wipe the surface with a mild soap and water solu...
Page 226 - FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and protect its finishes. Thesequality products have been specifically engineered to fulfill yourautomotive needs; they are custom designed to complement...
Page 227 - SERVICE RECOMMENDATIONS; scheduled maintenance; PRECAUTIONS WHEN SERVICING YOUR VEHICLE
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...
Page 228 - Brake fluid reservoir
OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under theinstrument panel. 2. Go to the front of the vehicle andrelease the auxiliary latch that islocated under the front of the hood. 3. Lift the hood until the liftcylinders hold it open. IDENTIFYING COMPONENTS IN THE ENG...
Page 229 - WINDSHIELD WASHER FLUID; If you operate your vehicle in temperatures below; CHANGING THE WIPER BLADES; Windows and wiper blades
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...
Page 230 - scheduled maintenance information; within this
To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice has many sharp edges and can damage the micro edge of thewiper rubber element. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance ...
Page 231 - Adding engine oil; Checking the engine
• If the oil level is below this mark, engine oil must be added to raise the level within thenormal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not overfill the enginewith oil. Oil levels above thismark may cause enginedamage. If the...
Page 232 - Engine oil and filter recommendations; Use SAE 5W-20 engine oil; SAE 5W-20 oil provides optimum fuel economy and; Maintenance product specifications and
Engine oil and filter recommendations Look for this certificationtrademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American PetroleumInstitute (API). An oil with this trademark symbol conforms to thecurrent engine and emission system protection standards and fue...
Page 233 - BATTERY; Electrical or electronic accessories or components added to the
BATTERY Your vehicle is equipped with aMotorcraft 威 maintenance-free battery which normally does notrequire additional water during itslife of service. If your battery has a cover/shield, make sure it is reinstalledafter the battery has been cleaned or replaced. For longer, trouble-free operation, k...
Page 234 - Wash hands after handling.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect againstpossible splashing of acid solution. In case of acid contact with skin oreyes, flush immediately with water f...
Page 235 - scheduled maintenance information.; 0/50 mixture of coolant and water provides the following:; RETURN
If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected. • Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling ...
Page 236 - Adding engine coolant; until the appropriate fill level is obtained. If coolant is
When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...
Page 237 - Maintenance product; Do not add extra inhibitors or additives to the coolant.
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hotengine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the...
Page 238 - Recycled engine coolant; Used engine coolant should be disposed of in an appropriate; Coolant refill capacity; Maintenance product specifications and capacities
Add the proper mixture of coolant and water to the cooling system byfollowing these steps: 1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolantpressure relief cap on the coolant reservoir (a translucent plastic bottle).Slowly tur...
Page 239 - Severe climates; If you drive in extremely hot climates:; NEVER decrease the coolant concentration below 40%.
Fill your engine coolant reservoir as outlined in Adding engine coolant in this section. Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A ...
Page 241 - FUEL FILTER; Replace the fuel filter with an authorized Motorcraft
WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problemincreases the chance of engine damage. Take your vehicle to anauthorized dealer as soon as...
Page 242 - Observe the following guidelines when handling automotive fuel:
Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materialsand any open flames beforefueling your vehicle. • Always turn off the vehicle beforefueling. • Automotive fuels can be harmfulor fatal if swallowed. Fuels such as gasoline and ethanol are highlytoxic an...
Page 244 - Refueling; Fuel filler cap
Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...
Page 246 - Use of any fuel other than those recommended may cause; Cleaner air; Choosing the right; Octane recommendations
Crown Victoria vehicles only Choosing the right fuel If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADEDFUEL and FUEL ETHANOL (Ed75–Ed85). If your vehicle is not a flexible fuel vehicle (FFV), then only useUNLEADED fuel or UNLEADED fuel blended with a maximum of 10%ethanol. Do not us...
Page 247 - Fuel quality; Unleaded gasoline engines
Do not be concerned if your enginesometimes knocks lightly. However,if it knocks heavily under mostdriving conditions while you areusing fuel with the recommendedoctane rating, see your authorized dealer to prevent any engine damage. FFV engine (if equipped) If your vehicle is flex fuel capable, it ...
Page 248 - Running out of fuel; Warning lights and chimes; ESSENTIALS OF GOOD FUEL ECONOMY; Maintenance
rating. These products have not been approved for your engine andcould cause damage to the fuel system. Repairs to correct the effects ofusing an aftermarket product in your fuel may not be covered by yourwarranty. Many of the world’s automakers approved the World-Wide Fuel Charterthat recommends ga...
Page 249 - Calculating fuel economy
The advertised capacity is the amount of the indicated capacity and theempty reserve combined. Indicated capacity is the difference in theamount of fuel in a full tank and a tank when the fuel gauge indicatesempty. Empty reserve is the small amount of fuel remaining in the fueltank after the fuel ga...
Page 250 - Driving style — good driving and fuel economy habits; Habits
Keep a record for at least one month and record the type of driving (cityor highway). This will provide an accurate estimate of the vehicle’s fueleconomy under current driving conditions. Additionally, keeping recordsduring summer and winter will show how temperature impacts fueleconomy. In general,...
Page 251 - EMISSION CONTROL SYSTEM
• Perform all regularly scheduled maintenance items. Follow therecommended maintenance schedule and owner maintenance checksfound in scheduled maintenance information. Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economyat any speed. • Carrying unnecessary weight may re...
Page 252 - Warranty Guide
If other than Ford, Motorcraft 威 or Ford-authorized parts are used for maintenance replacements or for service of components affectingemission control, such non-Ford parts should be equivalent to genuineFord Motor Company parts in performance and durability. WARNING: Do not park, idle, or drive your...
Page 254 - POWER STEERING FLUID; Check the power steering fluid. Refer to
The OBD-II system is designed to check the emission control systemduring normal driving. A complete check may take several days. If thevehicle is not ready for I/M testing, the following driving cycle consistingof mixed city and highway driving may be performed: 15 minutes of steady driving on an ex...
Page 255 - Refer to your
BRAKE FLUID The fluid level will drop slowly asthe brakes wear, and will rise whenthe brake components are replaced.Fluid levels below the MAX line thatdo not trigger the brake systemwarning lamp are within the normaloperating range, there is no need toadd fluid. If the fluid levels are outside of t...
Page 257 - AIR FILTER; Changing the air filter element
Use of a non-approved automatic transmission fluid may causeinternal transmission component damage. If necessary, add fluid in 1/2 pint (250 ml) increments through the fillertube until the level is correct. If an overfill occurs, excess fluidshould be removed by an authorizeddealer. An overfill cond...
Page 258 - VEHICLE STORAGE; General
5. Install a new air filter element. Becareful not to crimp the filterelement edges between the air filterhousing and cover. This could causefilter damage and allow unfilteredair to enter the engine if notproperly seated. 6. Replace the air filter housing cover and secure the clamps. 7. Replace the ...
Page 260 - Removing vehicle from storage
Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure. Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle arecovered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricateworking pa...
Page 261 - or
MOTORCRAFT PART NUMBERS Component 4.6L V8 engine Air filter element FA-1783 Fuel filter FG-1114 Battery-standard BXT-65–650 Battery-heavy duty BXT-65–750 Oil filter FL-820-S Oil filter (with oil cooler ) FL-910 Spark plugs 1 1 For spark plug replacement, see your authorized dealer. Refer to schedule...
Page 267 - TRANSMISSION CODE DESIGNATIONS
The Vehicle Identification Number (VIN) contains the followinginformation: 1. World manufacturer identifier 2. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintDevices and their location 3. Make, vehicle line, series, bodytype 4. Engine type 5. Check digit 6. Model year 7. Assembly plant ...
Page 268 - CONTACT US; As the police proportion of the Crown Victoria market continues; TRANSMISSION; Crown Victoria Severe Duty
This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe required maintenance services for such vehicles. It coversmaintenance services for vehicles equipped with Heavy Duty packages.However, other vehicles operat...
Page 269 - POWERTRAIN OVERSPEED PROTECTION
Driving in the overdrive cancel mode for prolonged periods at highspeeds will deteriorate performance and may cause extensive enginedamage. Crown Victoria police vehicles are designed to operate inthe (Overdrive) gear selector position while in pursuit. Optimum performance will be obtained in (Overd...
Page 270 - The Motorcraft
REAR AXLE Axle break-in – Police and middle eastern countries only Rear axles in vehicles destined for use by police or in middle easterncountries are equipped with a synthetic lubricant. Do not drive over100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axlecomponents to wear in. Add...
Page 272 - Police Interceptor Modifier Guide; Rear power point - police
Taxi Pin Function Gauge Color 1 Not used — — 2 Vehicle speed signal 20 Gray/Black 3 Battery saver 18 Light green/Orange 4 50A Battery 10 Light green 5 Not used — — 6 50A Battery 10 Tan/Yellow 7 20A Run/Acc 12 White/Pink 8 10A Run/Acc 14 Light Blue/White 9 50A Battery 10 Yellow 10 Not used — — 11 50A...
Page 273 - HEAVY DUTY SUSPENSION - POLICE
WARNING: Under no circumstance should the rear power point cover be removed without first pulling the two fuses in the front power distribution box. Removing cover without pulling fuses couldresult in an electrical hazard, and result in personal injury. Shut offload devices before inserting fuses. H...
Page 274 - Training the tire pressure monitoring system (TPMS)
auxiliary devices such as lights and sirens not be installed in the air pathof these coolers as they will impact cooling system performance. WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy dutyservice conditions, Ford Motor Company installs heav...
Page 275 - When a new tire/wheel is installed; This procedure is also included in the Crown Victoria
Each road tire, as well as the spare,is equipped with a tire pressuresensor fastened to the inside of therim, opposite (180 degrees) fromthe valve stem. The signal from eachtransmitter is digitally unique toavoid interference from transmitterson other nearby vehicles. Note: The spare has a TPMS sens...
Page 276 - DO NOT
TPMS reset tips: • To reduce the chances of interference from another vehicle, the TPMSreset procedure should be performed at least three feet (one meter)away from another Ford Motor Company vehicle undergoing the TPMSreset procedure at the same time. • Do not wait more than two minutes between rese...
Page 277 - Cycle the ignition from off to on three times ending in on -; does not flash, seek service from; left front tire; in the following clockwise
4. Press and hold the brake pedalfor two seconds, then release. 5. Turn the ignition to off - DO NOT remove the key. 6. Cycle the ignition from off to on three times ending in on - DO NOT start the engine. If the reset mode has been entered successfully, the horn will soundonce, and the TPMS indicat...
Page 279 - Brake fluid maintenance; INTERIOR
10. Perform Steps 8 and 9 on the right front tire, right rear tire andfinally the left rear tire. Training is complete after the horn sounds forthe last tire trained (left rear tire). Turn the ignition to off. If two short horn beeps are heard, the resetprocedure was unsuccessful and must be repeate...
Page 280 - Calibrated speedometer - police
and shoulder belt straps (measured along the lap strap) is less than six(6) inches (15 cm) from an imaginary center line of the occupant’s body. WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Calibrated speedometer - police Deviations from true road speeds ar...
Page 281 - Aftermarket equipment installation
Because we have no control over the installation, design or manufactureof such systems, Ford cannot assume responsibility for any adverseeffects or damage that may result if you use this equipment. Malfunction of aftermarket electronic equipment should be resolved bythe equipment manufacturer. After...
Page 282 - Trunk PackTM and trunk loading; Ford recommends that police equipment be both
Trunk Pack™ and trunk loading WARNING: Ford recommends that police equipment be both secured and laterally aligned. Hard, stiff or sharp objects, especially when not secured or properly located, pose a risk to the fueltank and back seat occupants in the event of a high speed rear impact.After-market...
Page 283 - Equipment categories and placement; not be transported in a vehicle trunk
Trunk packing considerations A slogan has been developed to increase police agency awareness of theimportance of trunk packing. ’LOAD SAFE’ L-Lateral S-Soft O-Orientation A-and A-and F-Fixed D-Direction E-Equipment Equipment categories and placement It is recognized that a wide variety of equipment ...
Page 285 - BODY; deploy the system any time the key or engine is turned on.
BODY Fire suppression system (if equipped) Your vehicle may be equipped with an optional fire suppression system.The fire suppression system is designed to help reduce the risk of injuryin high-speed rear impacts. The fire suppression system deployschemicals designed to slow the spread of fire or po...
Page 286 - Figure A
The fire suppression system is a single use system - all majorcomponents will have to be replaced in the event of a manualdeployment. Figure A The approved ISO symbol for fire suppression is shown in Figure A. Thissymbol is printed on the manual activation switch and on the diagnostictelltale on the...
Page 287 - It is imperative; Removing the panels
have been tested and certified by a NIJ approved ballistic testinglaboratory, in accordance with the methodology included in NIJ Standard0108.01 and Los Angeles Police Department (LAPD) Standard MTD05-01E. Manufactured by combining ballistic grade ceramic and HighPerformance Para-Aramid, this compos...
Page 288 - AIRBAGS
shot, or the vehicle is being removed from active duty. For details onpanel removal, refer to the Crown Victoria Workshop Manual. After removal, please contact the following for disposition and recyclinginstructions: Crown North America, Division of Leggett and Platt43 Gaylord Road Unit #2St. Thomas...
Page 289 - Figure 1
shaded areas in Figures 6 through 8 represent available police equipmentmounting zones. These zones are shown for police vehicles equippedwith standard bucket seats. While bench seats are optional and stillappropriate for vehicles with certain limited police equipmentrequirements, the standard bucke...
Page 290 - Figure 2
Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown) 1 Crown Victoria Severe Duty 290 2011 Crown Victoria (cro) Owners Guide, 1st PrintingUSA (fus)
Page 291 - Figure 3
Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver Crown Victoria Severe Duty 291 2011 Crown Victoria (cro) Owners Guide, 1st PrintingUSA (fus)
Page 293 - Figure 6; Equipment must not interfere; The airbag door must be kept clear for deployment of airbag
Figure 6 1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. The airbag door must be kept clear for deployment of airbag 3. Area in front of center console from bottom of ashtray to top ofinstrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) wid...
Page 298 - Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...
Page 300 - Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty cove...
Page 303 - FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY); Rental reimbursement
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company. Depending on the plan you purchase,Ford ESP provides benefits such as: • Rental reimbursement...
Page 304 - or Ford-authorized remanufactured
GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for yourvehicle. Carefully following this schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay also help to increase the value of ...
Page 305 - Genuine Ford parts and service; Convenience
parts that are used for maintenance replacement or for the service ofcomponents affecting emission control must be equivalent to genuineFord Motor Company parts in performance and durability. It is theowner’s responsibility to determine the equivalency of such parts. Pleaseconsult your Warranty Guid...
Page 306 - Value shopping for your vehicle’s maintenance needs; WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Company’s specifications, and we stand behind them. Parts installed atyour Ford or Lincoln Mercury dealership carry a nationwide, 12 months,12,000 mile (20,000 km) parts and labor limited warranty. Your dealercan give you details. Value shopping for your vehicle’s maintenance needs Your dealership r...
Page 307 - Multi-point inspection
Multi-point inspection In order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help identifypotential issues and prevent major problems. Ford Motor Companyrecommends the following multi-point inspection be performed at everyschedule...
Page 309 - NORMAL SCHEDULED MAINTENANCE AND LOG
NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) intervals with exceptionsnoted. Scheduled Maintenance Guide 309 2011 Crown Victoria (cro) Owners Guide, 1st PrintingUSA (fus)
Page 312 - Failure to replace
Every 15,000 miles(24,000 km) Replace cabin air filter (if equipped) Every 30,000 miles(48,000 km) Replace climate-controlled seat filter (ifequipped) Replace engine air filter Replace fuel filter (Crown Victoria, GrandMarquis and Town Car) Every 105,000 miles(168,000 km) Change engine coolant 1 Rep...
Page 313 - Maintenance schedule log
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 316 - Towing a trailer or using a camper or car-top carrier; – See axle maintenance items under; months; – Change engine oil and replace oil filter.
SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not...
Page 317 - – Replace engine air filter.
Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter. Every 5,000 miles (8,000 km) – Inspect brake system.– Ro...
Page 318 - – Replace fuel filter.
Crown Victoria police interceptor & taxi, and Executive Series Town Car equipped with engine idle hour meter Inspect frequently, service as required – Replace cabin air filter (if equipped). Every 5,000 miles (8,000 km) – Inspect brake system.– Rotate tires, inspect tires for wear and measure tr...
Page 319 - It cannot be; Police/Fleet vehicles often experience long periods of; Engine idle hour meter calculation:
ENGINE IDLE HOUR METER (IF EQUIPPED): Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (Neutral). The meter isincorporated with the vehicle odometer. Depressing the odometer-resetbutton once will display the trip odometer (miles [km] fol...
Page 320 - Exclusive use of E85 (Flex Fuel Vehicles only)
Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter. Every 5,000 miles (8,000 km) – Rotate tires, inspect tires for wear and measure treaddepth.– Inspect wheels and related componen...
Page 321 - Special operating condition log
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 323 - EXCEPTIONS
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-designaxles are lubricated for life. These lubricants...
Page 324 - COOLANT CHANGE RECORD
COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 105,000 miles (168,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 45,000 miles (72,000 km). Scheduled Maintenance Guide 324 2011 Crown Victoria (cro) Owners Guide, 1st PrintingUSA (fus)
Page 325 - Engine coolant change log
Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M...
Page 326 - Index
A ABS (see Brakes) .....................178 Accessory delay ..........................66 Air cleaner filter ...............257, 261 Air conditioning ..........................43 Air suspension ...........................182 description ..............................182 Airbag supplemental restraints...