Page 2 - Table of Contents
Locks and Security 130 Keys 130 Locks 131 Anti-theft system 142 Seating and Safety Restraints 145 Seating 145 Safety restraints 151 Airbags 165 Child restraints 180 Tires, Wheels and Loading 199 Tire information 199 Tire inflation 201 Tire Pressure Monitoring System (TPMS) 214 Vehicle loading 219 Tr...
Page 3 - Copyright © 2010 Ford Motor Company
Customer Assistance 272 Reporting safety defects (U.S. only) 279 Reporting safety defects (Canada only) 279 Cleaning 280 Maintenance and Specifications 288 Engine compartment 290 Engine oil 292 Battery 294 Engine coolant 296 Fuel information 301 Air filter(s) 314 Part numbers 317 Maintenance product...
Page 4 - CONGRATULATIONS; Additional owner information is given in separate publications.; SAFETY AND ENVIRONMENT PROTECTION; Introduction
CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readingthis handbook. The more you know and understand about your vehicle,the greater the safety and pleasure you will derive from driving it. For more in...
Page 5 - Engine exhaust, some of its constituents, and; PERCHLORATE MATERIAL; Engine oil
Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizeddisposal of waste, cleaning andlubrication materials are significantsteps towards this aim. Information in this respect is highlighted in thisguide with the tree symbol. CALIFORN...
Page 6 - Warranty; Special instructions; Airbag Supplemental; NEVER; SYNC
SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered byyour vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide. Special instructions For your added safety, your vehicl...
Page 9 - CELL PHONE USE; Driving while distracted can result in loss of vehicle; Refer to this Owner’s Guide for all other required
CELL PHONE USE The use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,drivers must not compromise their own or others’ safety when usingsuch equipment. Mobile Communications can enhance personal safetyand security when app...
Page 10 - Vehicle Symbol Glossary
These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...
Page 12 - WARNING LIGHTS AND CHIMES; The service; Instrument Cluster
WARNING LIGHTS AND CHIMES Warning lights can alert you to a vehicle condition that may becomeserious enough to cause expensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make sure thebul...
Page 13 - Fuel gauge; Brake system warning light:
WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Low fuel: Displays when the fuel level in the fuel tank is at or nearempty (refer to Fuel gaug...
Page 14 - ABS
Anti-lock brake system: If the ABS light stays illuminated orcontinues to flash, a malfunction hasbeen detected, have the systemserviced immediately by yourauthorized dealer. Normal braking is still functional unless the brakewarning light also is illuminated. Airbag readiness: If this light fails t...
Page 16 - AdvanceTrac; Driving; Headlamps on warning chime:
AdvanceTrac 威 /Traction control (if equipped): Displays when the AdvanceTrac 威 /Traction control is active. If the light remains on, havethe system serviced immediately,refer to the Driving chapter for more information. Speed control (if equipped): Illuminates when the speed controlsystem is in use....
Page 17 - Filling the tank; TRIP COMPUTER
GAUGES Shown in standard measure. Metric similar. 1. Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scalemay damage the engine. Refer to Filling the tank in the Maintenance and Specifications chapter for more info...
Page 18 - Audio systems; Lane change indicator:
XXX mls — Trip odometer: Registers the mileage of individual journeys. XXX mls — Distance to empty: Indicates the approximate distance the vehicle will travel on the fuel remaining in the tank.Changes in driving pattern may cause the value to vary. XXX mpg ( l/100km)—Average fuel consumption: Indica...
Page 19 - Message
• Clock: Select Clock then move right to enter the menu. Scroll up or down to select from to select from: The clock can also be set throughthe audio system. See Audio systems in the Entertainment Systems chapter for more information. • Set time: Move right to enter the menu and adjust the time. • Se...
Page 23 - ENGINE OIL CHANGE DUE NEXT SERVICE; and
Oil life monitoring system reset To reset the oil service light and clear the oil change message afterservicing use the following procedure: 1. With the ignition in the off position, press the brake and acceleratorpedals. 2. Turn the key to the accessory position for keyed vehicles and for pushbutto...
Page 24 - AUDIO SYSTEMS; Entertainment Systems
AUDIO SYSTEMS AM/FM stereo or AM/FM stereo single CD/MP3 (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your ...
Page 26 - AUX
• CD (if equipped): Scroll to select CD options and then move right to enter the menu. Scroll to select from the following. Note: CD must be the selected audio source for this option to appear in the menu. • Normal mode: Scroll to select Normal Mode and press OK. • Repeat: Press OK to Repeat the cur...
Page 29 - Messages
• Adaptive volume: Scroll to select Adaptive volume and move right to enter the menu. Adaptive volume automatically adjusts thesystem’s volume to compensate for speed and wind noise. You canset the system between off and +7. • Sound: Scroll to select Sound and move right to enter the menu. Scroll to...
Page 32 - Any portable music player designed to be used with headphones; To play your portable music player using the auxiliary input jack:; Begin with the vehicle parked and the radio turned off.
The auxiliary input jack (AIJ)provides a way to connect yourportable music player to thein-vehicle audio system. This allowsthe audio from a portable musicplayer to be played through thevehicle speakers with high fidelity.To achieve optimal performance,please observe the followinginstructions when a...
Page 33 - GENERAL AUDIO INFORMATION; There are three factors that can affect radio reception:
WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when the vehicle is in motion. Hard objects may become projectiles in a collision or suddenstop, which may increase the risk of serious injury. The audioextension cable must be long enough to ...
Page 35 - Audio system warranty and service; Refer to the; MP3 track and folder structure; Sample MP3 structure
CDs with homemade paper(adhesive) labels should not beinserted into the CD player asthe label may peel and cause theCD to become jammed. It isrecommended that homemadeCDs be identified withpermanent felt tip marker ratherthan adhesive labels. Ballpoint pens may damage CDs. Pleasecontact your authori...
Page 36 - SIRIUS; Satellite radio reception factors:; To receive the satellite signal, your
Sample MP3 structure If you are burning your own MP3discs, it is important to understandhow the system will read thestructures you create. While variousfiles may be present, (files withextensions other than mp3), onlyfiles with the .mp3 extension will beplayed. Other files will be ignoredby the syst...
Page 41 - Phone dependent features; Bluetooth
SYNC 威 . In addition, if you connect a media device, SYNC 威 creates and retains an index of media content supported by SYNC 威 . SYNC 威 also records a short development log of approximately 10 minutes of allrecent SYNC 威 activity. The log profile and other SYNC 威 data may be used to improve SYNC 威 an...
Page 43 - Clarification through candidate lists; Using voice commands with SYNC; . Press this button to; For the best voice recognition performance:; After pressing
Clarification through candidate lists Candidate lists are created when the system has several possible optionsof similar level of confidence as a result of your request. The system willsubmit back to you as many as four possibilities for your clarification.This may happen either with your phone book...
Page 45 - Quick reference chart
At any time, while in voice settings, you may say these commandsto adjust the voice settings: • Interaction mode advanced • Interaction mode standard • Confirmation prompts on • Confirmation prompts off • Media candidate lists on • Media candidate lists off • Phone candidate lists on • Phone candida...
Page 46 - Voice recognition
Radio control Steering wheel / stalk control Function PHONE Press to activate SYNC 威 hands-free calling or to answer anincoming call.When in phone mode, press tosend a call, text message, to put acall on hold and answer anothercall, or to initiate a multi-partycall.Press and hold to end a call.Press...
Page 48 - You may also say “Dial” to access any of the following commands:
• Call history outgoing 1 • Call history incoming 1 • Phone book <name> on Other 1 • Connections 1 • Call history missed 1 • Go to privacy • Menu 1 • Hold • Join 1 Voice commands are not available until downloading phone information via Bluetooth is complete. Phone book commands: When you ask ...
Page 49 - Voice commands when connecting devices; When attempting to connect a phone to SYNC; name
Voice commands when connecting devices When attempting to connect a phone to SYNC 威 , you may say any of the following commands: • Connect <device name> • Bluetooth ON • Bluetooth OFF • Delete <device name> Note: You can only connect a device to SYNC 威 after it has successfully gone thro...
Page 50 - Pairing your phone for the first time; Add Bluetooth Device
• Route summary • Cancel route • Update route • Voice guidance ON • Voice guidance OFF • Guidance display on/off (late availability, if equipped)* * Note: These voice commands are only available on vehicles that have a center integrated display. Pairing your phone for the first time Note: For your s...
Page 51 - Ending a call; Answering an incoming call; Accept the call
Making a call Making a hands-free phone call using SYNC 威 is easy. 1. Press . 2. When prompted, say, “Call <name>” or say the desired number andthen say “Dial”. To erase the last spoken digit, say “Delete”. To erase all spoken digits, say “Clear”. 3. Once the desired number/contact is on the s...
Page 52 - Active call menu options
If your Bluetooth enabled phone is connected and supports downloading text messages via Bluetooth , you can receive incoming text messages. When you are being sent a text message, an audible tone will sound andthe display will indicate that you have a new message. You can say “ReadMessage” and SYNC ...
Page 54 - How SYNC
Joining two calls (multiparty /conference call) To join two separate calls and speak to both through SYNC 威 : Note: To scroll, press / . 1. When on an active call, press PHONE. This will put your first call onhold. 2. Place the second call by accessing the contact information throughSYNC 威 or by usi...
Page 55 - Call history
Press or PHONE to access the following items when you are not in an active call: Phone Menu Note: Phone Menu will appear briefly to indicate that you are in the Phone Menu . • Phone Redial • 911 Assist ™ (if equipped) • Call History • Vehicle Health (if equipped, U.S. only) • Phonebook • Application...
Page 56 - Accessing your phone book; Text messaging
5. Press OK or PHONE to call the desired selection. Note: SYNC 威 will attempt to automatically re-download your phone book/call history each time your phone connects to SYNC 威 (if the auto download feature is on and if your Bluetooth enabled cellular phone supports this feature). Accessing your phon...
Page 59 - Phone settings
Deleting all your text messages You can delete all your current text messages from SYNC 威 . Note: This will not delete messages from your Bluetooth enabled cellular phone. Note: To scroll, press / . 1. Press PHONE to enter Phone Menu . 2. Scroll until Text Message is selected and press OK. The displ...
Page 62 - must
Note: To scroll, press / . 1. Press PHONE to access the Phone Menu . 2. Scroll until Phone Settings is selected and press OK. 3. Scroll until Auto Download is selected and press OK. 4. When Auto Download On? appears, press OK. Auto Download set to on will appear and your phone book will be automatic...
Page 63 - To connect using the phone menu:; To access these features through the phone menu:; Phone Menu
To connect using the phone menu: 1. Press PHONE to enter Phone Menu . 2. Scroll until Services is selected and press OK. 3. Scroll until Connect is selected and press OK. SYNC 威 will initiate the call to the services portal. 4. Once connected, follow the voice prompts to request your desiredService ...
Page 65 - , and continue to function properly; Do not wait for 911 AssistTM to initiate an
Note: When you connect to Traffic, Directions and Information, the service uses GPS technology and advanced vehicle sensors to collect thevehicle’s current location, travel direction and speed to help provide youwith the directions, traffic reports, or business searches you request.Further, to provi...
Page 70 - Applications
1. Press PHONE to enter Phone Menu . 2. Scroll until Vehicle Health is selected and press OK. 3. When User Preferences is selected, press OK. 4. Scroll until Automatic Reports is selected and press OK. 5. Scroll to select the desired setting Automatic Reports On/Off? is chosen and press OK. Mileage ...
Page 76 - Voice commands in media mode; Voice commands when using the USB port
Voice commands in media mode WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeoperatio...
Page 79 - Using your media menu; Using SYNC
What’s playing? At any time while a track is playing, you can press or VOICE and say, “What’s playing?”. SYNC 威 will read the metadata tags of the playing track to you (if populated). Using your media menu The Select Source menu allows you to select from various possibleSYNC 威 media sources, such as...
Page 80 - Accessing and using your USB port
• Bluetooth Audio Note: This is a device dependent feature. • SYNC Line In • Return Accessing and using your USB port You can use the USB port to plug in and access media devices as well ascharge devices (if supported by your device). For a list of compatiblemedia players, refer to www.SyncMyRide.co...
Page 81 - If your phone becomes disconnected from the system at any time,; Using Line in (auxiliary input jack) with SYNC
Streaming music from your Bluetooth enabled phone Note: This is a phone dependent feature. Refer to your phone’s user guide for further information on how to stream Bluetooth audio. SYNC 威 allows you to stream music from your Bluetooth enabled cellular phone to play through SYNC 威 . To access: Note:...
Page 96 - The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY; GRANT OF SOFTWARE LICENSE:; This EULA grants you the; DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:; If the SOFTWARE includes speech recognition
services of third party origin, as well as associated media, printedmaterials, and “online” or electronic documentation (“THRID PARTYSOFTWARE”) are protected by international intellectual property lawsand treaties. The THIRD PARTY SOFTWARE is licensed, not sold. Allrights reserved. • The MS SOFTWARE...
Page 97 - Security Updates/Digital Rights Management:; Content owners use; Consent to Use of Data:; You agree that MS, Microsoft Corporation,
• SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE,provided you retain no copies, you transfer all of the SOFTWARE(including all component parts, the media and printed materials, anyupgrades, and, if applicable, the Certific...
Page 98 - Links to Third Party Sites:; The MS SOFTWARE may provide you
• Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certainInternet-based services. You acknowledge and agree that MS, MicrosoftCorporation, FORD MOTOR COMPANY, third party software andservice suppliers, their affiliates and/or their design...
Page 100 - Product support for the SOFTWARE is not; No Liability for Certain Damages:; EXCEPT AS PROHIBITED BY; End user notice; Microsoft; Read and follow instructions
PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or theiraffiliates or subsidiaries. For product support, please refer to FORDMOTOR COMPANY instructions provided in the documentation for theDEVICE. Should you have any questions co...
Page 101 - General operation
WARNING: Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not changesystem settings or enter data non-verbally (using your hands) whiledriving. Stop the vehicle in a safe and legal ma...
Page 102 - MANUAL HEATING AND AIR CONDITIONING SYSTEM; Climate Controls
MANUAL HEATING AND AIR CONDITIONING SYSTEM Manual system with A/C shown; heater only system similar. 1. : Turn to select the desired fan speed. 2. Air flow selections: Controls the direction of the airflow in the vehicle. See the following for a brief description on each control setting: MAX A/C (if...
Page 103 - Rear window defroster; Operating tips
: Distributes outside air through the windshield defroster and demister vents. Can be used to clear thin ice or fog from thewindshield. The system will automatically provide outside air to reducewindow fogging. To exit select another mode. 3. Temperature: Controls the temperature of the airflow in t...
Page 104 - Heated outside mirrors
During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C in theMAX A/C position, reduce blower fan speed from the highest setting andput the vehicle’s transmission into the P (Park) gear position (automatictransmission only...
Page 105 - HEADLAMP CONTROL; Turns on the parking lamps,; High beams; Headlamp exit delay; Lights
HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the low beam headlamps on. High beams Pull the lever to the second detentto activate. Pull the lever again todeactivate. Flash-to-pass Pull the lever toward you slightly...
Page 106 - PANEL DIMMER CONTROL
Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position and • the headlamp control is in the off or parking lamp position. WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. Th...
Page 107 - Vertical aim adjustment
Vertical aim adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface,approximately 25 feet (7.6 meters) away. • (1) 8 feet (2.4 meters) • (2) Center height of lamp toground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height from thecenter...
Page 108 - TURN SIGNAL CONTROL; Multifunction display; INTERIOR LAMPS; OFF: The dome lamps will not come on when the doors are opened.
TURN SIGNAL CONTROL • Push down to activate the leftturn signal. • Push up to activate the right turnsignal. When changing lanes, the turn signal indicator can be programmed toflash either one or three times when the stalk is tapped. See Multifunction display in the Instrument cluster section for mo...
Page 110 - Examples of acceptable condensation are:; Using the right bulbs
BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure.Condensation can be a natural by-product of this design. When moist airenters the lamp assembly through the vents, there is a possibility thatcondensation can occur when the temperature is...
Page 111 - Replacing bulbs
Function Number of bulbs Trade number 4-door rear bodysidelamp(park/turn/sidemarker) 1 3157K 4-door rear deck lamp(backup) 1 921 5-door rear lamp(stop/reverse) 2 3157K 5-door rear lamp(turn) 1 3157A (amber) License plate lamp 1 W5W * High-mount brakelamp 1 LED Interior lamp 1 W6W Reading lamp 1 W5W ...
Page 116 - Reverse the procedure to install the new bulb.
Replacing the rear stop lamp (5-door) 1. Turn the bulb holdercounterclockwise and remove it. 2. Remove the bulb from the holder. 3. Reverse the procedure to install the new bulb. Replacing the reverse signal rear lamp (5-door) 1. Turn the bulb holdercounterclockwise and remove it. Lights 116 2011 Fi...
Page 120 - WINDSHIELD WIPERS; For intermittent operation,; Windshield washer; To activate the windshield washer, press the windshield washer; Wiper; Pull the lever towards you for intermittent wiping.; Washer; Driver Controls
WINDSHIELD WIPERS Move the lever down for a singlewipe. For intermittent operation, move control up one position andadjust the rotary control to thedesired speed. For normal operation, move control up two positions and up three positions for high-speed wiping. Windshield washer To activate the winds...
Page 122 - Rear Window Buffeting:
To prevent the fuse from being blown, do not use the power point(s)over the vehicle capacity of 12V DC/180W. If the power point or cigarlighter socket is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses....
Page 124 - Window lock; The rear window switches will not illuminate when the window; Accessory delay; Do not adjust the mirror while the vehicle is in; Automatic dimming interior rear view mirror (if equipped)
4. Pull up the switch and hold until the window is fully closed. 5. Open the window and try to close it automatically. 6. Reset and repeat procedure if the window does not closeautomatically. Window lock The window lock feature allows onlythe driver and front passenger tooperate the power windows. T...
Page 125 - EXTERIOR MIRRORS; Blind spot mirrors
Note: A rear center passenger and/or raised rear center headrest (if equipped) may also block the light from reaching the sensor. Do not clean the housing or glass of any mirror with harshabrasives, fuel or other petroleum-based cleaning products. EXTERIOR MIRRORS Power side view mirrors (if equippe...
Page 126 - Using speed controls; Setting speed control
Signal indicator mirrors (if equipped) When the turn signal is activated,the outer portion of the appropriatemirror housing will blink. This provides an additional warningto other drivers that your vehicle isabout to turn. SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set sp...
Page 130 - KEYS; keys without; Locks and Security
KEYS Integrated keyhead transmitters (IKTs) (If equipped) Your vehicle may be equipped withtwo integrated keyhead transmitters(IKTs). The key blade starts thevehicle and unlocks/locks all thedoors. The transmitter portionfunctions as the remote entrytransmitter. Your IKTs are programmed to yourvehic...
Page 131 - POWER DOOR LOCKS
The IA key also contains aremovable mechanical key bladethat can be used to unlock thedriver door. To release themechanical key blade, press therelease buttons on the edge of thetransmitter and remove the keyblade. Your IA keys are programmed toyour vehicle. You cannot enter orstart your vehicle wit...
Page 132 - Central locking/unlocking; Smart locks
If both front doors are closed, the vehicle can be locked by any method,regardless of whether the key is in the ignition or not. Smart locks for intelligent access keys (IA key) (if equipped) This feature is intended to prevent you from unintentionally locking yourIA key inside your vehicle’s trunk....
Page 133 - will not; Deactivating/activating autolock/autounlock
Autolock (if equipped) The autolock feature will lock all the doors when: • all doors are closed, • the ignition is in the on position, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 4 mph (7 km/h). If a door(s) is unlocked, the autolock featu...
Page 136 - Intelligent Access key
The Integrated Keyhead Transmitters (IKTs) and Intelligent Access keys(IA key) comply with part 15 of the FCC rules and with RSS-210 ofIndustry Canada. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) This devicemust accept any interfer...
Page 137 - ALL integrated keyhead transmitters or intelligent access keys; Radio waves from the intelligent access system
• arm and disarm the perimeter anti-theft system. • operate the illuminated entry feature. The remote entry lock/unlock feature operates in any ignition positionexcept when the engine is running and vehicle speed is more than 4 mph(7 km/h). If there are problems with the remote entry system, make su...
Page 138 - Activating intelligent access at the trunk:; Remote entry system; Two-stage unlock disable
Activating intelligent access at the trunk: If your IA key is within 3 feet (1 meter) of the trunk, you can activate your intelligent accesssystem by pressing the exterior trunk release button, located above thelicense plate. The trunk will release and open. Refer to the Remote entry system in this ...
Page 139 - Opening the luggage compartment; Press; Replacing the battery; Please refer to local
Opening the luggage compartment Press twice (within 3 seconds) to open the luggage compartment. Note: This feature will not operate when the engine is running and vehicle speed is more than 4 mph (7 km/h). • Ensure that the trunk is closed and latched before driving yourvehicle. Failure to properly ...
Page 141 - To reprogram the remote entry transmitters:
Replacing lost remote entry transmitters–integrated keyheadtransmitters (IKTs) If you would like to have your remote entry transmitter reprogrammedbecause you lost one, or would like to buy additional remote entrytransmitters, you can either reprogram them yourself, or take all remote entry transmit...
Page 144 - Triggering the anti-theft system
Replacement keys If your keys are lost or stolen and you don’t have an extra coded key,you will need to have your vehicle towed to an authorized dealer. Thekey codes need to be erased from your vehicle and new coded keys willneed to be programmed.Replacing coded keys can be very costly. Store an ext...
Page 145 - Seating and Safety Restraints
FRONT SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Befo...
Page 146 - Adjusting the front manual seat
To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint (1). 3. Lower the head restraint by pressing and holding the guide sleeveadjust release button (3) and pushing down on the hea...
Page 149 - Adjustable head restraints; Folding down the rear seat
To operate the heated seats: • Press the button located on theinstrument panel to activate. • Press again to deactivate. The heated seats will activate when the ignition is in the on position andthe engine is running. REAR SEATS Second row head restraints Your vehicle is equipped with rear seat outb...
Page 151 - How does the Personal Safety System work?
WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. Make sure that the safety belt is not laying on theseat latch. After returning the seatback to its original position, pull onthe seatback to ensure that it has fu...
Page 153 - Front passenger sensing system
WARNING: Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag. If you must use a forward-facing child seat in the front seat, movethe seat all the way back. WARNING: Always transport children 12 years old and under in a rear seating ...
Page 154 - Safety belt precautions
Front outboard safety belt energy management retractors The front safety belt energy management retractors allow webbing to bepulled out of the retractor in a gradual and controlled manner inresponse to the occupant’s forward momentum. This helps reduce therisk of force-related injuries to the occup...
Page 155 - Combination lap and shoulder belts
WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental...
Page 157 - When to use the automatic locking mode; any time; a child safety seat, except a
Safety Belt Locking Modes All safety restraints in the vehicle are combination lap and shoulderbelts. The driver safety belt has the first locking mode and the frontoutboard passenger and rear seat safety belts have both types of lockingmodes described as follows: Vehicle sensitive mode This is the ...
Page 158 - How to disengage the automatic locking mode; After any vehicle collision, the safety belt system at; Safety belt extension assembly
• Grasp the shoulder portion andpull downward until the entirebelt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the automatic lockingmode. How to disengage the automatic locking mode Disconnect the combinati...
Page 159 - Safety belt height adjustment; Position the safety belt height adjusters so that the; Safety belt warning light and indicator chime
WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Safety belt height adjustment Your vehicle has safety belt heightadjustments at the front outboardseating positions. Adjust the heightof the shoulder belt so the belt restsacross the middle of your shoulder. To a...
Page 160 - Conditions of operation
Conditions of operation If... Then... The driver’s safety belt is notbuckled before the ignitionswitch is turned to the onposition... The safety belt warning lightilluminates 1-2 minutes and thewarning chime sounds 4-8 seconds. The driver’s safety belt isbuckled while the indicatorlight is illuminat...
Page 162 - in 4 of us will be; Prime time for an accident.
The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...
Page 167 - Children and airbags; Airbags can kill
Children and airbags Children must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rearseating positions than in the frontseating position. Failure to followthese instructions may increase therisk of injury in a collision. WARNING: Airb...
Page 168 - Seat-mounted side airbag system
The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt propellant. This mayconsist of cornstarch, talcumpowder (to lubricate the bag) orsodium compounds (e.g., bakingsoda) that result from thecombustion pr...
Page 173 - If the airbag readiness lamp is lit, do the following:; Pull the vehicle over.
WARNING: To reduce the risk of possible serious injury: Do not stow objects in seat back map pocket (if equipped) or hang objects off seat back if a child is in the front passenger seat.Do not place objects underneath the front passenger seat or betweenthe seat and the center console (if equipped).C...
Page 179 - the; Determining if the system is operational
provided to occupants in side impact collisions. The seat-mounted sideairbag was designed to inflate between the door panel and occupant tofurther enhance the protection provided occupants in side impactcollisions. The side air curtain system SRS is designed to activate when the vehiclesustains late...
Page 180 - Airbag supplemental restraint system; Important child restraint precautions
• The readiness light will not illuminate immediately after ignition isturned on. • A series of five beeps will be heard. The tone pattern will repeatperiodically until the problem and/or light are repaired. If any of these things happen, even intermittently, have the SRS servicedat your authorized ...
Page 181 - Recommendations for Safety Restraints for Children
WARNING: All children are shaped differently. The Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safetyorganizations or are the minimum requirements of law. Fordrecommends checking with a NHTSA Certified Child Passenger Safety...
Page 183 - Airbags can kill or injure a child in a child seat.
Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safetybelt...
Page 184 - Transporting children
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size,height, weight, or age. Follow the child restraint manufacturer’sinstructions and warnings provided for install...
Page 185 - or on the internet; SAFETY SEATS FOR CHILDREN; When installing a child safety seat:
training to ensure that all children ages 0 to 16 are properly restrained inthe correct restraint system. Ford recommends checking with a NHTSACertified Child Passenger Safety Technician (CPST) and yourpediatrician to make sure your seat is appropriate for your child andproperly installed in the veh...
Page 188 - The automatic locking mode
4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear a snap and feel the latchengage. Make sure the tongue islatched securely by pulling on it. 5. To put the retractor in theautomatic locking mode, grasp...
Page 191 - The standardized spacing for LATCH lower anchors; Attaching child safety seats with tether straps
Use of inboard lower anchors from the outboard seating positions(center seating use) The lower anchors at the center of the second row rear seat are spaced390 mm (15 inches) apart. The standardized spacing for LATCH loweranchors is 280 mm (11 inches) center to center. A child seat with rigidLATCH at...
Page 194 - Child booster seats
2. Locate the correct anchor for theselected seating position. 3. Clip the tether strap to theanchor as shown. If the tether strap is clippedincorrectly, the child safety seat maynot be retained properly in theevent of a collision. 4. Tighten the child safety seat tether strap according to themanufa...
Page 197 - The importance of shoulder belts
Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...
Page 198 - Child restraint and safety belt maintenance; Interior
Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...
Page 199 - ) times as well on the government course as a tire; Traction AA A B C; Tires, Wheels and Loading
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...
Page 202 - Maximum Permissible Inflation Pressure; is the tire manufacturer’s
WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...
Page 203 - TIRE CARE
Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressurewhen you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, ...
Page 204 - Tires degrade over time depending on many factors such as
Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...
Page 205 - Tire replacement requirements; Only use replacement tires and wheels that are the
U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...
Page 206 - Safety practices
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...
Page 207 - Do not run over curbs or hit the tire against a curb when parking; do; rapidly spin the tires spinning the tires can tear the tire and; Tire and wheel alignment; Scheduled Maintenance Guide
• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...
Page 208 - INFORMATION CONTAINED ON THE TIRE SIDEWALL
• Front-wheel drive (FWD) vehicles(front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanicalproblem involved before t...
Page 209 - Information on “P” type tires
Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...
Page 211 - Treadwear, Traction and Temperature Grades; The treadwear grade is a comparative rating based on the; Maximum Permissible Inflation Pressure:; Indicates the tire
12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on aspecified government test course. For example, a tire graded 150would wear one and one-half (1 1 ⁄ 2 ) times as well ...
Page 212 - Load Range/Load Inflation
Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...
Page 213 - Vehicle loading
Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...
Page 215 - Changing tires with TPMS; It is
The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...
Page 216 - Understanding your tire pressure monitoring system (TPMS); When your temporary spare tire is installed
Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning lamp will turn on if the tire pressure is significantlylow. Once the light is illu...
Page 217 - When you believe your system is not operating properly; Possible cause Customer action required; Solid warning light
When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn youwhen your tires need air. It can also warn you in the event the system is nolonger capable of functioning as intended. Please refer to the followingchart for information conc...
Page 218 - Spare tire in use Your temporary spare tire is in
Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Your temporary spare tire is in use. Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. For a descriptionof how the system functionsunder these condi...
Page 220 - Payload; – is the combined weight of cargo and passengers that the; “THE COMBINED WEIGHT OF OCCUPANTS AND; for
Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...
Page 221 - Cargo Weight; – includes all weight added to the Base Curb Weight,
Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. Tires, Wheels and Loading 221 2011 Fiesta (fie) ...
Page 222 - These; – is the maximum allowable; The GVWR is shown on the Safety
GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....
Page 224 - Steps for determining the correct load limit:
WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tireswith a higher limit than the original tires do not increase the GVWRand GAWR limitations. WARNING: Exceeding any vehicle ...
Page 225 - Climate
• A final example for your vehicle with 1400 lb. (635 kg) of cargo andluggage capacity. You and one of your friends decide to pick upcement from the local home improvement store to finish that patioyou have been planning for the past 2 years. Measuring the inside ofthe vehicle with the rear seat fol...
Page 227 - Push button start system; Preparing to start your vehicle; Starting the engine
STARTING Positions of the ignition If your vehicle is equipped with a push button start system, refer to Push button start system in this section for ignition modes. 1. 0 (off) — locks the steeringwheel, automatic transmissiongearshift lever and allows keyremoval. This position also shuts theengine ...
Page 230 - Ignition modes; When the vehicle is in motion, a single press
1. Turn the key to II (on) withoutturning the key to III (start). 2. Turn the key to III (start), thenrelease the key as soon as theengine begins cranking. Your vehiclehas a computer assisted crankingsystem that assists in starting theengine. After releasing the key fromthe III (start) position, the...
Page 231 - The indicator light on the start button will; Backup method of starting:; Your
and release of the START/STOP button will not switch off the engine. Inorder to switch off the engine while the vehicle is in motion, press andhold the START/STOP button for at least one second. 2. On — press the START/STOP button without applying the brake pedal(automatic transmission) or clutch pe...
Page 232 - Fast restart feature:; The fast restart feature allows you to re-start; Absence of the Intelligent Access key:; Once the vehicle has started,; Guarding against exhaust fumes; If you smell exhaust fumes inside your vehicle, have; Important ventilating information
Fast restart feature: The fast restart feature allows you to re-start your vehicle within 10 seconds of switching the vehicle off, if a valid IAkey is not present when the vehicle is switched off. You can re-start thevehicle (by applying the brake/clutch pedal and pressing theSTART/STOP button) for ...
Page 234 - Refer to
• Be sure that areas where the vehicle is parked are clean and clear ofall combustibles such as petroleum products, dust, rags, paper andsimilar items. • Be sure that the engine block heater, heater cord and extension cordare solidly connected. A poor connection can cause the cord tobecome very hot ...
Page 239 - STEERING; Message center
Certain adverse driving maneuvers may activate the ESC system, whichinclude but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a...
Page 240 - Fuses and relays
If the steering wanders or pulls, check for: • an improperly inflated tire. • uneven tire wear. • loose or worn suspension components. • loose or worn steering components. • improper steering alignment. A high crown in the road or high crosswinds may also make the steeringseem to wander/pull. Speed ...
Page 242 - AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)
WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED) Understanding the gearshift positions of the 6–speed automatictransmission (if equipped)...
Page 244 - Using HSA; You must remain in the vehicle once you have
Overdrive cancel with grade assist is designed to provide optimal gearselection in hilly terrain or mountainous areas. It is recommended thatyou return to D (Drive) on flat terrain to provide the best fuel economyand transmission function. To return to D (Drive), press the transmission control switc...
Page 246 - To start the vehicle:; Recommended shift speeds
Do not rock the vehicle for more than a minute or damage to thetransmission and tires may occur, or the engine may overheat. MANUAL TRANSMISSION OPERATION (IF EQUIPPED) Using the clutch Manual transmission vehicles have a starter interlock that preventscranking the engine unless the clutch pedal is ...
Page 247 - Upshift according to the following chart:; Recommended upshifts (for best fuel economy) when; The gearshift lever can only be moved into R (Reverse) by moving; Parking your vehicle; Apply the brake and shift into the neutral position.
Upshift according to the following chart: Recommended upshifts (for best fuel economy) when accelerating 5-speed manual transmission Shift from: 1 - 2 14 mph (23 km/h) 2 - 3 24 mph (39 km/h) 3 - 4 32 mph (51 km/h) 4 - 5 44 mph (71 km/h) Reverse Make sure that your vehicle is at a complete stop befor...
Page 248 - BLIND SPOT MIRRORS; Exterior mirrors; Driving with blind spot mirrors; Objects in the blind spot mirror are closer than they
BLIND SPOT MIRRORS Blind spot mirrors have an integrated convex spotter mirror built intothe upper outboard corner of the outside mirrors. They are designed toassist the driver by increasing visibility along the side of the vehicle. Formore information on your side view mirrors, refer to Exterior mi...
Page 249 - Wet brakes do not stop the vehicle as quickly as dry brakes.
DRIVING THROUGH WATER If driving through deep or standingwater is unavoidable, proceed veryslowly especially when the depth isnot known. Never drive throughwater that is higher than the bottomof the wheel rims (for cars) or thebottom of the hubs (for trucks). When driving through water, traction or ...
Page 250 - Roadside assistance will cover:; Roadside Emergencies
ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours, seven days a week • for the...
Page 251 - Using roadside assistance; Warranty Guide; HAZARD FLASHER CONTROL; With extended use, the flasher may run down your battery.
Canadian customers refer to your Warranty Guide or visit ourwebsite at www.ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. In the United States, this card is found in theOwner Guide portfolio i...
Page 252 - Standard fuse amperage rating and color
Should your vehicle shut off after a collision due to this feature, you mayrestart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try torestart and ...
Page 253 - Passenger compartment fuse panel
COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 15A Blue Blue — — — 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural — — — 30A Green Green Green Pink Pink 40A — — Orange Green Green 50A — — Red Red Red 60A — — Blue Yellow Yellow 70A — — Tan — Bro...
Page 256 - Battery
Fuse/Relay Location Fuse Amp Rating Protected circuits R5 — Passenger heated seat relay R6 — IA module – accessory relay R7 — IA module – ignition relay R8 — Battery saver relay R9 — Delay accessory relay Power distribution box The power distribution box is located in the engine compartment. Thepowe...
Page 257 - The high-current fuses are coded as follows:; Location; Engine cooling fan relay
To remove a fuse, use the fuse puller tool provided on the inside of thepassenger compartment fuse panel cover. The high-current fuses are coded as follows: Fuse/Relay Location Fuse Amp Rating Protected circuits F1 40A* Anti-lock brake system (ABS)pump F2 50A* Transmission control module(TCM) F3 40A...
Page 260 - CHANGING THE TIRES; Tire pressure monitoring system; Dissimilar spare tire/wheel information
CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when...
Page 262 - Stopping and securing the vehicle
The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-wheel driving capability (...
Page 263 - Tire change procedure
Tire change procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park) (automatictransmission) or R (Reverse) (manual transmission). WARNING: To help prevent the vehic...
Page 265 - WHEEL LUG NUT TORQUE SPECIFICATIONS; When a wheel is installed, always remove any
9. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torquespecification. 10. Put the flat tire, jack and lugwrench away. Make sure the jack isfastened so it does not rattle whenyou drive. Unbloc...
Page 266 - RUNNING OUT OF FUEL; Running out of fuel; Do not
Note: Inspect the wheel pilot hole prior to installation. If there isvisible corrosion in wheel pilot hole,remove loose particles by wipingwith clean rag and apply grease.Apply grease only to the wheel pilothole surface by smearing a “dime”(1 square cm) sized glob of greasearound the wheel pilot sur...
Page 267 - touch. Set the parking brake on; Connecting the jumper cables; In the illustration, the vehicle on the bottom is used to designate
Preparing your vehicle When the battery is disconnected or a new battery is installed, theautomatic transmission must relearn its shift strategy. As a result, thetransmission may have firm and/or soft shifts. This operation isconsidered normal and will not affect function or durability of thetransmi...
Page 268 - Jump starting; Start the engine of the disabled vehicle.
1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery. 2. Connect the other end of thepositive (+) cable to the positive(+) terminal of the assisting battery. 3. Connect the negative (-) cable tothe negative (-) terminal of theassisting battery. 4. Make the fi...
Page 269 - Removing the jumper cables
Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...
Page 270 - WRECKER TOWING
WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift anddollies or flatbed equipment. Do not tow w...
Page 271 - Emergency towing; Brake-shift interlock
Emergency towing In case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport vehicle) yourvehicle (regardless of transmission powertrain configuration) can be flattowed (all wheels on the ground) under the following conditions: •...
Page 272 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...
Page 273 - Additional assistance
In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oak...
Page 276 - GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
UTILIZING THE MEDIATION/ARBITRATION PROGRAM(CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those caseswhere you continue to feel that the efforts by Ford of Canada and theauthorized dealer to resolve a factory-related vehicle service concernhave been unsatisfactory, Ford of C...
Page 280 - WASHING THE EXTERIOR; available from your authorized dealer.; Exterior chrome; Use Motorcraft; Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...
Page 282 - ENGINE; Spray Motorcraft
ENGINE Engines are more efficient when they are clean because grease and dirtbuildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. Thehigh-pressure fluid could penetrate the sealed parts and causedamage. • Do not spray a hot engine with ...
Page 283 - WINDOWS AND WIPER BLADES
PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products areavailable from your authorized dealer. • For routine cleaning, use Motorcraft 威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and Tar Remover (ZC-42). WINDOWS ...
Page 286 - Conditioning
LEATHER SEATS FOR THE KING RANCH 姞 EDITION ONLY (IF EQUIPPED) Your vehicle is equipped with seating covered in premium, top-grainleather which is extremely durable, but still requires special care andmaintenance in order to ensure longevity and comfort.Regular cleaning and conditioning will maintain...
Page 288 - SERVICE RECOMMENDATIONS; scheduled maintenance; PRECAUTIONS WHEN SERVICING YOUR VEHICLE; Working with the engine off; Maintenance and Specifications
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...
Page 289 - OPENING THE HOOD
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under theinstrument panel. 2. Raise the hoo...
Page 290 - IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Engine coolant reservoir 2. Engine oil filler cap 3. Battery 4. Brake/Clutch fluid reservoir 5. Power distribution box 6. Windshield washer fluid reservoir 7. Air filter assembly 8. Engine oil dipstick 8 7 6 5 1 2 3 4 Maintenance and Specifications...
Page 291 - WINDSHIELD WASHER FLUID; Maintenance; CHANGING THE WIPER BLADES; Windows and
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...
Page 292 - scheduled maintenance information; between the MIN and MAX marks; Adding
To replace the wiper blades: 1. Pull the wiper arm away from thewindshield. 2. Press the locking button (1). 3. Remove the wiper blade (2). Note: Make sure the wiper blade locks into place. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance information for the appropriate interval...
Page 293 - Adding engine oil; Checking the engine; Engine oil and filter recommendations; Use SAE 5W-20 engine oil; SAE 5W-20 oil provides optimum fuel economy and
Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certifiedengine oil of the recommended viscosity. Remove the engine oil filler capand use a funnel to pour the engine oil...
Page 294 - BATTERY; Electrical or electronic accessories or components added to the
Do not use supplemental engine oil additives, cleaners or other enginetreatments. They are unnecessary and could lead to engine damage thatis not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedulelisted in the scheduled maintenance information. Ford pro...
Page 295 - Wash hands after handling.
WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near thebattery, always shield your face and protect your eyes. Always provideproper ventilation. WARNING: When lif...
Page 296 - scheduled maintenance information.; 0/50 mixture of coolant and water provides the following:; RETURN
• If you do not allow the engine to relearn its idle trim, the idlequality of your vehicle may be adversely affected until the idletrim is eventually relearned. When the battery is disconnected or a new battery installed, theautomatic transmission must relearn its adaptive strategy. As a result ofth...
Page 297 - Proper function of calibrated gauges.; Adding engine coolant
• Proper function of calibrated gauges. When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to sc...
Page 298 - Maintenance product; Do not add extra inhibitors or additives to the coolant.
• DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of enginecoolants may harm your engine’s cooling system. The use of animproper coolant may harm engine and co...
Page 299 - Recycled engine coolant; Used engine coolant should be disposed of in an appropriate; Coolant refill capacity; Maintenance product specifications and capacities
3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use thecloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, towithin the COLD FILL RANGE or the FULL COLD level on the reserv...
Page 303 - Refueling; Easy FuelTM “no cap” fuel system
Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...
Page 304 - Choosing the right fuel
4. After you are done pumping fuel, slowly remove the fuel fillernozzle—allow about five seconds after pumping fuel before removing thefuel filler nozzle. This allows residual fuel to drain back into the fuel tankand not spill onto the vehicle. Note: A fuel spillage concern may occur if overfilling ...
Page 305 - Use of any fuel other than those recommended may cause; Octane recommendations
Your vehicle was not designed to use fuel or fuel additives with metalliccompounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may notbe covered under warranty. Octane recommendations...
Page 306 - Cleaner air; Choosing the right; Warning
Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverseeffect on powertrain components. If you have ru...
Page 307 - use aftermarket funnels they will not work with; ESSENTIALS OF GOOD FUEL ECONOMY
1. To locate the white plastic funnel,lift the carpeted floor panel coveringthe spare tire in the rear of thevehicle. The funnel is visible in thefoam pod on the spare tire. 2. Slowly insert the funnel into the Easy Fuel™ system. 3. Fill the vehicle with fuel from the portable fuel container. 4. Whe...
Page 308 - Calculating fuel economy
vehicle after the fuel gauge indicates empty, you might not beable to refuel the full amount of the advertised capacity of thefuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior t...
Page 310 - EMISSION CONTROL SYSTEM
• Adding certain accessories to your vehicle (for example bugdeflectors, rollbars/light bars, running boards, ski/luggage racks) mayreduce fuel economy. • Using fuel blended with alcohol may lower fuel economy. • Fuel economy may decrease with lower temperatures during the first8–10 miles (12–16 km)...
Page 313 - Refer to your
Allow the vehicle to sit for at least eight hours without starting theengine. Then, start the engine and complete the above driving cycle. Theengine must warm up to its normal operating temperature. Once started,do not turn off the engine until the above driving cycle is complete. Ifthe vehicle is s...
Page 314 - Checking and adding manual transmission fluid (if equipped); AIR FILTER; Changing the air filter element
Checking and adding manual transmission fluid (if equipped) 1. Clean the filler plug. 2. Remove the filler plug andinspect the fluid level. 3. Fluid level should be at thebottom of the opening. 4. Add enough fluid through thefiller opening so that the fluid levelis 5-10 mm below the bottom of theope...
Page 315 - VEHICLE STORAGE
6. Replace the air filter housing cover and install the screws. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage tothe engine if the correct air filter element is not used. VEHICLE STORAGE If you plan on storing ...
Page 317 - or
Removing vehicle from storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up onwindow surfaces. • Check windshield wipers for any deterioration. • Check under the hood for any foreign material that may have collecte...
Page 324 - Five-speed manual transmission
TRANSMISSION CODE DESIGNATIONS You can find a transmission code onthe Safety Compliance CertificationLabel. The following table tells youwhich transmission each coderepresents. Description Code Five-speed manual transmission C Six-speed automatic transmission A Maintenance and Specifications 324 201...
Page 325 - Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...
Page 326 - Peace of mind
Peace of mind • Keyless entry keypad • Seat covers* • Remote start • Windshield wiper shaker* • Wheel locks • Vehicle tracking and recovery* • Back-up camera* • Bumper mounted parking sensors* *Ford Licensed Accessories (FLA) are warranted by the accessorymanufacturer’s warranty. Ford Licensed Acces...
Page 327 - Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty cove...
Page 330 - FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY); Rental reimbursement
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company. Depending on the plan you purchase,Ford ESP provides benefits such as: • Rental reimbursement...
Page 332 - Genuine Ford parts and service; Convenience
Ford strongly recommends the use of genuine Ford replacement parts.Parts other than Ford, Motorcraft 威 or Ford-authorized remanufactured parts that are used for maintenance replacement or for the service ofcomponents affecting emission control must be equivalent to genuineFord Motor Company parts in...
Page 333 - WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Genuine Ford and Motorcraft 姞 replacement parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft 威 branded replacement parts. These parts meet or exceed Ford MotorCompany’s specifications, and we stand behind them. Parts installed atyour Ford or Lincoln Mercury dealership carry a natio...
Page 334 - Multi-point inspection
Multi-point inspection In order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help identifypotential issues and prevent major problems. Ford Motor Companyrecommends the following multi-point inspection be performed at everyschedule...
Page 337 - NORMAL SCHEDULED MAINTENANCE AND LOG
NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) intervals with exceptionsnoted. Reset your oil life monitoring system after each engine oil andfilter change; refer to the Instrument Cluster chapter. ...
Page 338 - Instrument
Miles (x 1,000) 10 20 30 40 50 60 70 80 90 100 Kilometers (x 1,000) 16 32 48 64 80 96 112 128 144 1 60 Months 12 24 36 48 60 72 84 96 108 1 20 Change engine oil and filter • ••••••••• Rotate tires, inspect tire wear and measure tread depth • ••••••••• Inspect the wheels and related components for ab...
Page 340 - Failure to
Every 20,000 miles(32,000 km) Replace cabin air filter (if equipped) Every 30,000 miles(48,000 km) Replace climate-controlled seat filter (ifequipped) Replace engine air filter Every 100,000 miles(160,000 km) Change engine coolant 1 Replace spark plugs Inspect accessory drive belt(s) 2 Every 150,000...
Page 341 - Maintenance schedule log
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 344 - Towing a trailer or using a camper or car-top carrier
SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not...
Page 345 - – Change engine oil and replace oil filter.; Inspect frequently, service as; – Replace engine air filter.; Exclusive use of E85 (Flex Fuel Vehicles only)
Operating in dusty conditions such as unpaved or dusty roads Every 5,000 miles (8,000 km) – Rotate tires, inspect tires for wear and measure treaddepth.– Inspect the wheels and related components forabnormal noise, wear, looseness or drag. Every 5,000 miles (8,000 km) or 6 months – Change engine oil...
Page 346 - Special operating condition log
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 348 - EXCEPTIONS
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-designaxles are lubricated for life. These lubricants...
Page 349 - COOLANT CHANGE RECORD
COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). Scheduled Maintenance Guide 349 2011 Fiesta (fie) Owners Guide, 1st PrintingUSA (fus)
Page 350 - Engine coolant change log
Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M...
Page 351 - Index
911 assist™ .................................65 A Accessing and using your USBport ..............................................80 Accessing call history/phonebook during active call ...............54 Accessing system settings .........82 Accessing vehicle applications ..82 Accessing your phone boo...
Page 355 - Motorcraft
automatic dimming rearviewmirror ......................................124heated ......................................125side view mirrors (power) .....125signal .......................................126 Modifying your phone book .......60 Moon roof ..................................128 Motorcraft...