Page 3 - Contents
3 Contents M2140 User's Guide..................................................................................................................................... 9 Product Basics ...........................................................................................................................
Page 10 - Using the Control Panel; Control Panel Buttons and Lights; OK
10 Product Basics See these sections to learn about the basic features of your product. Using the Control PanelProduct Parts LocationsChecking for Software UpdatesUsing Power Saving Settings Using the Control Panel See these sections to learn about the control panel and select control panel settings...
Page 11 - Changing LCD Screen Language; Settings
11 5 stop button 6 start button 7 reset button 8 back button 9 home button Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK but...
Page 12 - Language; Product Parts Locations
12 You see this screen: 4. Select Language and press the OK button. 5. Select a language and press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - FrontProduct Par...
Page 13 - Product Parts - Front
13 Product Parts - Front 1 Control panel 2 Ink tank cover 3 Ink tank 4 Paper cassette cover 5 Front cover 6 Output tray Parent topic: Product Parts Locations
Page 14 - Product Parts - Inside
14 Product Parts - Inside 1 Document cover 2 Scanner glass 3 Print head 4 Paper cassette edge guides 5 Paper cassette 6 Output selector 7 Printer cover Parent topic: Product Parts Locations
Page 15 - USB; Checking for Software Updates; Windows
15 Product Parts - Back 1 Paper stopper 2 USB port 3 AC inlet 4 Rear paper feed slot 5 Rear cover 6 Maintenance box cover Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software.Visit...
Page 16 - Using Power Saving Settings; Changing the Sleep Timer Setting from the Control Panel
16 You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X : You can manually update the software by opening the Applications > ...
Page 17 - Sleep Timer
17 You see this screen: 4. Select Sleep Timer and press the OK button. You see this screen: 5. Press the left or right arrow button to move the cursor and press the up or down arrow button toadjust the number of minutes of inactivity before the product enters sleep mode. Then press the OK button. 6....
Page 18 - Changing the Power Off Timer Setting from the Control Panel
18 Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns offautomatically. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer...
Page 20 - Loading Paper; Loading Paper in the Cassette
20 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the CassetteLoading Paper in the Rear Paper FeedPaper Loading CapacityDouble-sided Printing CapacityCompatible Epson PapersSelecting the Paper Settings - Control PanelPaper or Media Type Settings - P...
Page 25 - Related references; Loading Paper in the Rear Paper Feed
25 • If you loaded envelopes, thick paper, or business cards, lower the output selector to eject paper to the front of the printer and leave the paper cassette cover open. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the ...
Page 29 - Paper type; Double-sided Printing Capacity
29 Paper Loading Capacity Paper type Loading capacity Rear paper feed Cassette Plain paper Copy paper 1 sheet Letter (8.5 × 11 inches[216 × 279 mm]) or A4 (8.3 × 11.7inches [210 × 297 mm]) size orsmaller: 250 sheets Legal (8.5 × 14 inches[216 × 356 mm]) size: 1 sheet Epson Bright White Paper 200 she...
Page 30 - Compatible Epson Papers
30 Paper type Size Double-sided printing capacity Paper cassette Rear paper feedslot Plain paper Copy paper Letter (8.5 × 11 inches[216 × 279 mm]) or A4(8.3 × 11.7 inches[210 × 297 mm]) or smaller 250 sheets 1 sheet Legal (8.5 × 14 inches[216 × 356 mm]) 1 sheet Epson Bright WhitePaper Letter (8.5 × ...
Page 31 - Selecting the Paper Settings - Control Panel
31 Paper Type Size Part number Sheet count Epson Presentation Paper Matte Letter (8.5 × 11 inches[216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches[216 × 356 mm]) S041067 100 Epson Premium PresentationPaper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches[216 × 279 mm]) S041257 ...
Page 32 - Paper or Media Type Settings - Control Panel; Paper or Media Type Settings - Printing Software
32 3. Select Paper Size . 4. Select the paper size you loaded. 5. Select Paper Type . 6. Select the paper type you loaded. 7. Select the home button to exit. Paper or Media Type Settings - Control Panel Parent topic: Loading Paper Paper or Media Type Settings - Control Panel For this paper Select th...
Page 33 - Selecting the Default Paper Source Settings
33 For this paper Select this paper Type or Media Type setting Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte Double-sided Premium Presentation Paper Matte Thick paper 25 to 68 lb (91 to 256 g/m²) Thick Pa...
Page 34 - Paper Source Settings Options
34 3. Select Auto Error Solver and select one of these options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error messag...
Page 35 - Placing Originals on the Product; Placing Originals on the Scanner Glass
35 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on th...
Page 36 - Related topics
36 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide theoriginal to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the...
Page 37 - Copying; Copying Documents or Photos; Copy
37 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, includin...
Page 39 - Copying Options
39 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button. Parent topic: Copying Related topics Loading Paper Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on o...
Page 41 - Enable automatic checking; Printing with Windows
41 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website....
Page 42 - Selecting Basic Print Settings - Windows; Print
42 Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, o...
Page 44 - Selecting Double-sided Printing Settings - Windows
44 Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settingsmay be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and imag...
Page 46 - Main
46 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 49 - Selecting Additional Layout and Print Options - Windows
49 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of the...
Page 51 - Brightness; Contrast
51 Custom Tone Correction Options - Windows You can select any of the available options in the Tone Correction window to customize the image tonefor your print job. Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts th...
Page 53 - Selecting a Printing Preset - Windows
53 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your co...
Page 54 - Printing Presets
54 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.
Page 55 - Selecting Extended Settings - Windows; Printer Settings
55 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printing, select it. 5. Click OK . Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings...
Page 57 - Printing Your Document - Windows
57 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops d...
Page 58 - Locking Printer Settings - Windows
58 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • ...
Page 60 - Selecting Default Print Settings - Windows
60 Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-CopyPattern Various data items Lets you select the data to use for the pattern or prohibit anti-copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern ...
Page 61 - Changing the Language of the Printer Software Screens
61 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings . You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows ...
Page 63 - Changing Automatic Update Options; Software Update Settings; Related tasks
63 Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You canchange how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the icon for your product in the right side ...
Page 64 - Printing with the Built-in Epson Driver - Windows 10 S; Selecting Print Settings - Windows 10 S
64 Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, asdescribed in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product...
Page 65 - Media; Advanced
65 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 66 - Paper Size; Copy Count
66 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK . You return ...
Page 67 - Layout; Orientation
67 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 68 - Print on Both Sides; Printing on a Mac
68 12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Paren...
Page 69 - Selecting Basic Print Settings - Mac
69 Selecting Print Layout Options - MacSelecting Double-sided Printing Settings - MacSelecting Printing Preferences - MacPrinting Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. ...
Page 70 - Copies; Pages
70 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for ...
Page 71 - Page Setup; Print Settings; Printer Features
71 6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear...
Page 73 - Selecting Page Setup Settings - Mac
73 Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Somesettings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing....
Page 74 - Selecting Print Layout Options - Mac
74 1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling...
Page 75 - Selecting Double-sided Printing Settings - Mac; Two-sided Printing Settings
75 Parent topic: Printing on a Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have ch...
Page 76 - Document Type; Double-sided Printing Options and Adjustments - Mac
76 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test...
Page 77 - Selecting Printing Preferences - Mac
77 Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printi...
Page 78 - Printing Your Document - Mac
78 4. Select any of the available printing preferences. 5. Click OK . Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no ...
Page 80 - Cancelling Printing Using a Product Button
80 You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete . • To pause a print job, click the print job and click or Hold . To resume a print job, click the paused print job and click or Res...
Page 81 - Starting a Scan; Starting a Scan Using the Product Control Panel; Scan
81 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control PanelStarting a Scan Using t...
Page 82 - Changing Default Scan Job Settings
82 You see a screen like this: 4. Press the left or right arrow button to select a scan option and press the OK button. • To Computer (JPEG) saves your scan as a JPEG file on your computer or as an image capture on a Mac. • To Computer (PDF) saves your scan as a PDF file on your computer or as an im...
Page 83 - Starting a Scan Using the Epson Scan 2 Icon
83 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager . • Windows 8.x : Navigate to the Apps screen and select Event Manager . • Windows (other versions) : Click or Start > All Programs or Programs > EPSON Software > Event Mana...
Page 85 - Starting a Scan from a Scanning Program; Select Source
85 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you c...
Page 87 - Scanning in Epson Scan 2
87 Parent topic: Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your documentand save the scanned image in various file formats in your operating system's Documents or MyDocuments folder, or open it in your scanning progra...
Page 90 - Additional Scanning Settings - Main Settings Tab; Additional Scanning Settings - Advanced Settings Tab
90 The product scans your original and saves the scanned file in the location you specified. Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings TabImage Format OptionsScan Resolution GuidelinesSaving Scanned Documents as a Searchable PDF Using Epson Scan...
Page 91 - Image Format Options
91 Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition) programs. Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if youselect Grayscale or...
Page 92 - Scan Resolution Guidelines; Resolution
92 TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTPsoftware. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the same file, allowing you to edit the imagesusing a compatible program. PDF (*.pdf) A document format that is rea...
Page 93 - Saving Scanned Documents as a Searchable PDF Using Epson Scan 2; Preview
93 Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text isrecognized using Optical Character Recognition (OCR) and then embedded in the scanned original. 1. Load...
Page 95 - Refilling Ink and Replacing the Maintenance Box; Ink Safety Precautions; Ink Handling Precautions
95 Refilling Ink and Replacing the Maintenance Box When the ink level is below the lowest line on the ink tank, you need to refill it. Periodically check the inktank to see if it needs to be refilled. Before checking the ink level or refilling an ink tank as described here, be sure to read the ink s...
Page 97 - Checking the Ink Level on Your Product
97 Check Ink Level Your product and its printing software will let you know when the ink tank is low or expended. Checking the Ink Level on Your ProductChecking Ink and Maintenance Box Levels - WindowsChecking Ink and Maintenance Box Levels - MacDisabling Special Offers with Windows Parent topic: Re...
Page 98 - Checking Ink and Maintenance Box Levels - Windows
98 Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink level at anytime using a utility on your Windows computer. 1. To check your ink and maintenance box levels, access the Windows Desktop and double-click the ...
Page 99 - Checking Ink and Maintenance Box Levels - Mac; System Preferences; Open Printer Utility; EPSON Status Monitor
99 2. Refill the ink tank or replace the maintenance box as needed. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly. The product cannot directly measure the ink level in the tank; instead itestimates the amount of ink rem...
Page 100 - Update
100 You see a window like this: 3. Refill the ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink level, click Update . Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly. The prod...
Page 101 - Disabling Special Offers with Windows; Do not display this message again
101 estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert systemmay generate inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not...
Page 102 - Display Epson Offers; Purchase Epson Ink
102 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Level Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearestreseller, visit epson.com.jm or call your nearest...
Page 103 - Ink Bottle and Maintenance Box Part Numbers; Ink color; Maintenance box part number:
103 vary considerably based on print jobs, print settings, paper type, frequency of use, and temperature. Donot load paper before refilling the ink tank. Check the ink level in your product frequently, and refill the ink tank if necessary. Ink Bottle and Maintenance Box Part Numbers Parent topic: Re...
Page 108 - Related concepts; Maintenance Box Replacement
108 Parent topic: Refilling Ink and Replacing the Maintenance Box Related concepts Purchase Epson Ink Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. Whenyou see a message on the LCD screen, follow the on-screen instructi...
Page 109 - Print Head Maintenance; Print Head Nozzle Check
109 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean thepaper or print head path. Print Head MaintenancePrint Head AlignmentClea...
Page 110 - Checking the Nozzles Using the Product Control Panel
110 Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the paper cassette. 3. Press the home...
Page 111 - Print head is clean
111 You see this screen: 6. Press the start button to print. The nozzle check pattern is printed. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean
Page 114 - Finish
114 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Power Cleaning Related...
Page 115 - Print Head Cleaning; Cleaning the Print Head Using the Product Control Panel; Maintenance
115 Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean theprint head. Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in the tank...
Page 119 - Power Cleaning Using the Product Control Panel
119 Related concepts Power Cleaning Related references Where to Get Help Related tasks Loading Paper in the Cassette Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print headseveral times, you can run a Power Cleaning. If you do not ...
Page 122 - Print Head Alignment; Aligning the Print Head Using the Product Control Panel
122 Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Prod...
Page 123 - Cleaning the Paper Guide
123 7. Press the OK button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the most solid printed pattern for eachset on the LCD screen. Vertical Alignment Horizontal Alignment ...
Page 124 - Cleaning the Print Head Path
124 4. Select Maintenance . You see a screen like this: 5. Select Paper Guide Cleaning and press the OK button. 6. Follow the instructions on the LCD screen to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tas...
Page 126 - Checking the Number of Sheets
126 A Translucent film B Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. Do not touch the white flat cable or ink tubes. 6. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture.Lightly wi...
Page 127 - Checking the Sheet Counter - Windows
127 Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check. Checking the Sheet Counter - WindowsChecking the Sheet Counter - Mac Parent topic: Adjusting Print Quality Checking the Sheet Counter - Windows You can check the number of sheets of paper th...
Page 128 - Checking the Sheet Counter - Mac; Printer and Option Information
128 Checking the Sheet Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheetcounter. 1. In the Apple menu or the Dock, select System Preferences . Select Print & Fax , Print & Scan , or Printers & Scanners , select your product,...
Page 129 - Cleaning Your Product; Cleaning the Paper Rollers
129 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductCleaning the Paper RollersTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the f...
Page 132 - Transporting Your Product; Caution
132 Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as describedhere. Caution : During transportation and storage, follow these guidelines: • Avoid tilting the product, placi...
Page 136 - Solving Problems; Product Status Messages; LCD code; Paper Setup Auto Display; Paper Setup
136 Solving Problems Check these sections for solutions to problems you may have using your product. Product Status MessagesMessage Appears Prompting You to Reset the Ink LevelRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Copying ProblemsSolving Paper ProblemsS...
Page 137 - Message Appears Prompting You to Reset the Ink Level; Running a Product Check
137 Parent topic: Solving Problems Related references Where to Get Help Related tasks Checking for Software Updates Related topics Solving Paper Problems Message Appears Prompting You to Reset the Ink Level If you see a message on the LCD screen prompting you to reset the ink level, do the following...
Page 139 - Resetting Control Panel Defaults
139 settings. Check the other solutions in this book or try uninstalling and reinstalling your printersoftware. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this m...
Page 140 - Noise After Filling the Ink; Software Installation Problems
140 4. Select one of these options: • Copy Settings : Resets all copy settings. • Clear All Data and Settings : Resets all settings. You see a confirmation screen. 5. Press the OK button to reset the selected settings. (Press the stop button if you want to cancel the operation.) Parent topic: Solvin...
Page 141 - Solving Copying Problems; Product Makes Noise, But Nothing Copies; Product Makes Noise When It Sits for a While
141 • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your system administr...
Page 142 - Paper Feeding Problems
142 Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding ProblemsPaper Jam Problems in the Front of the ProductPaper Jam Problems Inside the ProductPaper Jam Problems in the Rear CoverPaper Ejection Problems Parent topic: Solving Problems Pape...
Page 143 - Paper Jam Problems in the Front of the Product
143 Related references Paper Jam Problems Inside the ProductPaper Loading Capacity Related tasks Loading Paper in the Rear Paper FeedLoading Paper in the CassetteSelecting the Paper Settings - Control PanelCleaning the Paper Guide Paper Jam Problems in the Front of the Product If you see a message t...
Page 145 - Paper Jam Problems Inside the Product
145 Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury. Do not touch any protr...
Page 146 - Paper Jam Problems in the Rear Cover
146 Caution: Do not touch the flat white cable or translucent film inside the printer. 3. Close the printer cover. 4. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Pape...
Page 148 - Paper Ejection Problems; Solving Problems Printing from a Computer; Nothing Prints
148 Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If pa...
Page 149 - Product Icon Does Not Appear in Windows Taskbar
149 • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum re...
Page 150 - Printing is Slow
150 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements f...
Page 151 - Solving Page Layout and Content Problems
151 If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer . Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER . Note: If you do not see the ProgramData folder, open the Organize menu ...
Page 152 - Inverted Image; Too Many Copies Print; Blank Pages Print
152 Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image , Flip horizontally , or Reverse page orientation settings in your printer software. (This option has differen...
Page 153 - Incorrect Margins on Printout; Incorrect Characters Print; Print Queue
153 Related tasks Loading Paper in the Cassette Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your...
Page 154 - Incorrect Image Size or Position; Original Size; Slanted Printout
154 Related tasks Selecting Basic Print Settings - MacSelecting Basic Print Settings - WindowsSelecting Page Setup Settings - Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size an...
Page 155 - Solving Print Quality Problems; White or Dark Lines in Printout
155 • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - MacSelecting Basic Print Settings - WindowsLoading Paper in the Rear Paper FeedLoading Paper in the Cassette Solving Print Qu...
Page 156 - Blurry or Smeared Printout
156 Parent topic: Solving Print Quality Problems Related concepts Print Head CleaningPrint Head Nozzle CheckPrint Head AlignmentPower Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Additional Layout and Print Options - WindowsSelecting Printing P...
Page 158 - Faint Printout or Printout Has Gaps; Grainy Printout
158 Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink level may be low. Visually check the ink level. • Make sure your paper i...
Page 159 - Solving Scanning Problems
159 • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality in the product software. • You may need to increase the image resolution or print a smaller size; see your software documentation....
Page 160 - Scanning Software Does Not Operate Correctly; Cannot Start Epson Scan 2
160 Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such...
Page 161 - Solving Scanned Image Quality Problems; Image Consists of a Few Dots Only
161 Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . Make sure the correct product is selected. If necessary, select the Other tab and click Reset . • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions ...
Page 162 - Line of Dots Appears in All Scanned Images; Straight Lines in an Image Appear Crooked; Image is Distorted or Blurry
162 Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not s...
Page 163 - Image Colors are Patchy at the Edges; Image is Too Dark; Back of Original Image Appears in Scanned Image; Ripple Patterns Appear in an Image
163 Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • If the Image Typ...
Page 164 - Scanned Image Colors Do Not Match Original Colors; Scanned Image Edges are Cropped
164 Related references Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers andmonitors use different color sy...
Page 165 - Uninstalling Product Software - Windows
165 Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 10 : Click and select (Settings) > Apps or System > Apps & f...
Page 166 - Uninstalling Product Software - Mac
166 Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, youcan download the Uninstaller utility from the Epson support website to uninstall your product software asdescri...
Page 168 - Purchase Supplies and Accessories
168 Country Telephone Peru Lima: (51 1) 418-0210 Other cities: 0800-10-126 Uruguay 00040-5210067 Venezuela (58 212) 240-1111 * Contact your local phone company to call this toll-free number from a mobile phone. If your country does not appear in the list, contact the sales office in the nearest coun...
Page 169 - Technical Specifications; Windows System Requirements
169 Technical Specifications These sections list the technical specifications for your product. Windows System RequirementsMac System RequirementsPaper SpecificationsPrintable Area SpecificationsScanning SpecificationsInk SpecificationsDimension SpecificationsElectrical SpecificationsEnvironmental S...
Page 170 - Mac System Requirements; Downloads; Paper Specifications
170 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com.jm/support , select your product, and select Downloads . Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use o...
Page 172 - Printable Area Specifications; Single sheets
172 Printable Area Specifications Single sheets 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.81 inches (46 mm) minimum 3 Reduced print quality area/bottom: 1.73 inches (44 mm) minimum Envelopes
Page 173 - Scanning Specifications
173 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.95 inch (24 mm) minimum 4 Reduced print quality area/left: 1.81 inches (46 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type F...
Page 174 - Ink Specifications; Dimension Specifications
174 Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottle that is used for initial product setup has a lower yield due to the ink charging p...
Page 175 - Electrical Specifications; Environmental Specifications; Interface Specifications
175 Parent topic: Technical Specifications Electrical Specifications Note: Check the label on the product for its voltage. Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.5 to 0.2 A Power consumption Standalone copying: Approximately 13 W (ISO/IEC24712) Ready mode:...
Page 176 - Safety and Approvals Specifications; United States; Canada
176 Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications
Page 177 - Important Safety Instructions; General Product Safety Instructions
177 Notices Check these sections for important notices about your product. Important Safety InstructionsBinding Arbitration and Class WaiverTrademarksCopyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Inst...
Page 179 - LCD Screen Safety Instructions; Binding Arbitration and Class Waiver; Disputes; ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
179 or the case damaged; if the product does not operate normally or exhibits a distinct change inperformance. Adjust only those controls that are covered by the operating instructions. • Before transporting the product, make sure that the print head is in the home (far right) position. • When stori...
Page 180 - Pre-Arbitration Steps and Notice; Small Claims Court
180 OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED . Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognizedarbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, butexcluding any r...
Page 182 - Trademarks
182 e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commencedinvolving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;notw...
Page 183 - Copyright Notice; libTIFF Software Acknowledgment
183 General Notice: Other product names used herein are for identification purposes only and may betrademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stor...
Page 184 - A Note Concerning Responsible Use of Copyrighted Materials; Copyright Attribution
184 Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purposeis hereby granted without fee, provided that (I) the above copyright notices and this permission noticeappear in all copies of the software and re...