Epson ET-2800 - User Manual

14 Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 1 Scanner unit

15 2 Ink tank cap 3 Ink tank cover 4 Ink tank unit 5 Ink tanks 6 Inner cover 7 Scanner unit support 8 Print head Parent topic: Product Parts Locations Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the contro...

16 Entering Characters on the LCD ScreenChanging LCD Screen LanguagePreventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 help button 5 Arrow buttons and OK button 6 stop button 7 start button 8 reset butt...

17 Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection....

18 • To move the cursor to the right or to add a space, press the right arrow button. • To move the cursor to the left, press the left arrow button. • To enter symbols, press 1 on the numeric keypad. • To delete the previous character, select . • To delete all the characters, press the C clear butto...

19 3. Select Printer Setup and press the OK button. 4. Select Language and press the OK button. 5. Select a language and press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-con...

20 You see a screen like this: 5. Select Disable and press the OK button. 6. Do one of the following: • Press the OK button to restart the product. • Press the stop button to return to the Printer Setup screen without restarting the product. Note: The change will not take effect until the product is...

22 Parent topic: Using Power Saving Settings Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns offautomatically. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings ...

23 You see this screen: 5. Select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button. 6. Press the home button to exit. Parent topic: Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and ...

24 Now you are ready to control your Epson product with your mobile device. Parent topic: Product Basics Related topics Wi-Fi Networking Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print documents, photos, emails, and web pages from yourhome...

25 2. Press the left or right arrow button to select Settings and press the OK button. 3. Press the arrow buttons to select Epson Connect Services and press the OK button. You see this screen: 4. Press the OK button to select Register/Delete . 5. Press the OK button to select Yes . 6. Follow the ins...

26 Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services Relate...

27 Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need toinstall drivers or download software. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the mes...

28 Using the Mopria Print Service Mopria Print Service enables printing to Mopria certified printers and multifunction printers from manymanufacturers. Mobile printing from your Android phone or tablet may be accomplished using the MopriaPrint Service app in the Google Play Store. Note: For details ...

29 Note: For details and support on Mopria Scan, visit https://mopria.org . Parent topic: Product Basics Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebookwithout drivers or cables. Fo...

30 Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product.There is no software to download, no drivers to install, and no cables to connect. With just a few taps inEmail, Calendar, Contacts, and WPS Office, you can send whatever is ...

32 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security RecommendationsWi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetPrinting a Network Connection ReportChanging or Updating Network Connections ...

33 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Compute...

34 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program ...

36 Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device withoutrequiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a networkaccess point for up to 8 devices. 1 Epson product 2 Computer with a wirele...

38 Note: If the icon is displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you...

40 Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet for detailed information about your product's network status. 1. Press the home button, if necessary. 2. Select Settings > Network Settings ...

41 You see a screen like this: 3. Press the start button to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Chec...

42 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution E-1 Confirm that the network cable isconnected and network devices such as ahub, router, or access point are turned on. Make sure your rout...

44 Error code and message Solution E-5 Security mode (e.g. WEP, WPA) does notmatch the current setting of the printer.Confirm security mode, and contact thenetwork administrator for assistance. If the security on your router or access point is not one ofthe following types, change the type of securi...

47 Network Environment Messages Message Solution The Wi-Fi environment needs to beimproved. Turn the wireless router off andthen turn it on. If the connection does notimprove, see the documentation for thewireless router. Move your product closer to your router or access point,and remove any obstacl...

48 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available...

49 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi featur...

50 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper FeederPaper Loading CapacityCompatible Epson PapersBorderless Paper Type CompatibilitySelecting the Paper Settings - Control PanelPaper or Media Type Settings - Printing SoftwareSelect...

54 • Load letterhead or pre-printed paper top edge first. • Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or curled, or paper that has stickers on it. Using these types of paper can cause paper jams and smears on the printout. • Fan and align the edges of envelopes bef...

55 Paper type Loading capacity Manual double-sided capacity Epson PremiumPresentation Paper Matte Epson Photo Paper Glossy Epson Premium PhotoPaper Glossy Epson Ultra Premium PhotoPaper Glossy Epson Premium PhotoPaper Semi-gloss 20 sheets If paper feeds incorrectly, or printingis uneven or smeared, ...

57 Paper Type Size Part number Sheet count Epson Ultra Premium Photo PaperGlossy 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches[216 × 279 mm]) S042182 S042175 25 50 Parent topic: Loading Paper ...

58 2. Use the arrow and OK buttons to select Settings > Printer Setup > Paper Source Settings > Paper Setting . You see a screen like this: 3. Select Paper Size . 4. Select the paper size you loaded. 5. Select Paper Type . 6. Select the paper type you loaded. 7. Press the home button to exi...

59 For this paper Select this Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Epson Premium Presentati...

62 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on th...

65 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Options Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and...

67 9. To change the print settings, press the arrow buttons to select and adjust the necessary settings. When you are finished, press the OK button. 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button. Parent topic: Copying Copying Options Select th...

69 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website....

70 Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your scree...

73 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings but...

75 Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to...

80 You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the...

81 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a pres...

82 Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up...

84 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops d...

86 Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink status. • To cancel printing, click Cancel . • To see print jobs lined up for printing, click Print Queue . Parent topic: Printing with Windo...

88 You see a window like this: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings . 5. Under Advanced Settings , select the setting option you want to use for each locked setting. 6. Click OK . Locked Setting Options Parent topic: Print...

90 Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in thatprogram session. If you want to change the print settings you use in all your Windows programs, you canselect new default print settings. 1. Access the...

91 Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows De...

92 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Opti...

93 Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, asdescribed in these sections. Note: The built-in Epson driver in...

94 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.

95 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK . You return ...

96 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related ref...

97 Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - MacSelecting Page Setup Settings - MacSelecting Print Layout Options - MacManaging Color - MacSele...

98 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for ...

101 Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable,depending on other settings you have chosen. Expansion If ...

102 select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal . Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your docu...

105 Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness , Contrast , Saturation , and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fi...

107 Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce printquality. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warn...

108 Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following opt...

109 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson S...

110 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control PanelStarting a Scan Using ...

113 5. Change the settings as necessary. Note: If you create a new job, you can only assign it to the Custom Action setting. You can change the settings of the other assigned jobs, but you cannot rename them or select a different job. 6. Click OK . 7. Click Close to close the Event Manager window. P...

114 You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. Note: If you are using your Epson product with the Windows 10 S operating system, you c...

117 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you ...

119 Parent topic: Starting a Scan Related tasks Scanning in Epson Scan 2 Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android deviceover a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device'...

120 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN .

122 You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a ScanAttaching a Scan to EmailSending a Scan to a Cloud ServicePrinting a Scan Parent topic: Starting a Scan Saving a Scan You can save a scanned image to your computer in a v...

124 You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you ca...

125 You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send...

126 2. In the Select Action window, click Print . You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your com...

127 Changing the File Name SettingsChanging the Save SettingsSave SettingsCustomizing Action Icons Parent topic: Starting a Scan Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product thatyou are using with your computer. Note: A prod...

129 You see a screen like this: 3. Change the settings as necessary and click Save . Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans.

130 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

131 You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close . Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file t...

132 You see a screen like this: 2. Click the Save Settings tab.

135 You see a screen like this: 2. Click the Customize Actions tab.

136 You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close . Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2...

139 14. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 15. Click Scan . The product scans your original and saves the scanned file in the location you specified. Additional Scanning Settings - Main Settings T...

141 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text isrecognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component...

142 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Click OK . 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan . The scanned imag...

143 Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing the resolution raises the amount of detail captured but comes with the followingdisadvantages: • Larger file...

144 Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Periodically check the ink tanks to see if they need to be refilled. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safetyprecautions. Caution: If t...

145 • If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink getsinto your mouth, spit it out and see a doctor right away. • Do not shake or squeeze th...

146 • Handle ink carefully. Ink may splatter when the ink tanks are being filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. If ink adheres to the area around the tank, wipe itoff using a lint-free, clean cloth or cotton swab. Ink Bottle and Ink Tank Informa...

147 Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the inklevels are above the lower lines on the ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refill...

148 You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continueduse of the product when the in...

149 1. In the Apple menu or the Dock, select System Preferences or System Settings . Select Print & Fax , Print & Scan , or Printers & Scanners , select your product, and select Options & Supplies . Select Utility and select Open Printer Utility . 2. Select EPSON Status Monitor . You...

150 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences . You see a window like this: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Pare...

151 Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's ...

158 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean thepaper path. Print Head MaintenancePrint Head AlignmentCleaning the Paper...

159 Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if ...

160 6. Press the start button to print. The nozzle check pattern is printed. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning

163 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish .

164 • If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and waitat least 12 hours. Then try cleaning...

169 You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never open the inner cover or turn off the ...

170 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again.

171 • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and waitat least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Pow...

172 Power Cleaning Using the Product Control Panel You can run a Power Cleaning using the control panel on your product. Note: After a Power Cleaning, you must wait at least 12 hours before running another Power Cleaning. 1. Make sure there are no errors on the LCD screen and the output tray is exte...

175 Related topics Refilling Ink Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning ...

177 9. Press the OK button when you are finished. Parent topic: Print Head Alignment Related tasks Loading Paper in the Rear Paper Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. Caution: Do not use tissues to ...

178 3. Select Paper Guide Cleaning and press the OK button. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related concepts Print Head AlignmentPrint Head Cleaning Related tasks ...

179 2. Select Printer Settings . 3. Click the Maintenance tab. 4. Select Printer and Option Information . You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enable...

181 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alc...

182 6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8. Clean the outer case and contro...

186 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesMessage Appears Prompting You to Reset Ink LevelsRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network Probl...

187 • OS X : You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater . • macOS 10.12.x to 14.x : You can manually update the software by opening the App Store , selecting Updates , searching for a software update option for Eps...

189 Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top. Note: Depending on the operating conditions, you m...

191 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check other solutions. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head CleaningPrint Head Alignm...

192 4. Select one of these options and press the OK button: • Network Settings : Resets all network settings. • Copy Settings : Resets all copy settings. • Scan Settings : Resets all scan settings. • Clear All Data and Settings : Resets all settings. You see a confirmation screen. 5. Press the OK bu...

193 • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging isstill in progress. If it is still in progress, contact Epson for help. Parent topic: Solving...

194 Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the wa...

196 Printing a Network Connection ReportDisabling Wi-Fi Features Related topics Wi-Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify...

197 • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentationfor instructions on disabling the Privacy Separator function. Parent topic: Solving Network ...

198 Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer...

199 • Check your product's connection status by opening the EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Mac) on your computer. If the remaining ink levels are displayed, aconnection has been successfully established between your computer and your product. • If you are printing a large ...

200 Windows 10: Click and select EPSON > Epson Scan 2 Utility . Make sure your product is selected. If necessary, select the Other tab and click Reset . Windows 8.x : Navigate to the Apps screen, select EPSON , and select Epson Scan 2 Utility . Make sure your product is selected. If necessary, se...

201 Related concepts Print Head Nozzle CheckPrint Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or...

202 Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding ProblemsPaper Jam Problems Inside the ProductPaper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Plac...

203 Cleaning Your Product Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury. ...

206 8. Close the inner cover. 9. Lower the control panel. 10. Follow the prompts on the LCD screen to clear any error messages. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using a Product ButtonLoading Paper in the Rear Paper Feeder Paper Ejection Problems If you have prob...

207 • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Control PanelPaper or Media Type Settings - Printing Sof...

208 • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. Print the image at a lowerresolution or if necessary, increase your system's memory. • In Windows, make sure your product is se...

209 • Windows 7 : Click and select Devices and Printers . Right-click your product name, select Printing Preferences , and select your product name again if necessary. • Windows Vista : Click , select Control Panel , and click Printer under Hardware and Sound . Right-click your product name, select ...

211 Mac System RequirementsPaper or Media Type Settings - Control PanelPaper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - WindowsSelecting Extended Settings - WindowsSelecting Basic Print Settings - MacSelecting Printing Preferences - Mac Solving Page Lay...

212 Selecting Print Layout Options - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solution...

213 Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make...

214 • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored properly. See the instructions that came with your paper...

215 Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the contro...

216 • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecti...

217 • Align the print head. If print quality does not improve after aligning the print head, disable the bidirectional (high speed) setting. • Adjust the print quality in the product software. • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct d...

219 Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all direct...

220 • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. • If you have not used the product for a long time, run the Power Cleaning utility. Note: Power Cleaning consumes a lot of ink, so r...

221 • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality in the product software. • You may need to increase the image resolution or print a smaller size; see your software documentation....

223 Related tasks Checking Ink Levels on Your ProductSelecting Basic Print Settings - WindowsSelecting Basic Print Settings - Mac Related topics Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly...

224 Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. • If you scan at a high ...

225 Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If nec...

226 Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White , adjust the Threshold and scan again. • Remove any lint or dirt fr...

227 Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Do not move your original or your product during scanning. • Do n...

228 Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers andmonitors use different color systems: monitors use RGB (red, green, and blue) and printers typically useCMYK (cyan, magenta, yellow, and black). Check ...

229 Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is causedby interference from differing pitches in the scanner's screen and your original's halftone screen. Toreduce this effect, adjust these Epson Scan 2 settings (if ...

230 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility . 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic...

231 Select your product again, if necessary, then select OK , and click Yes to confirm the uninstallation. • Windows (other versions) : Click or Start , and select All Programs or Programs . Select EPSON , select your product, then click EPSON Printer Software Uninstall . Note: If you see a User Acc...

233 • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562) 276-4382, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday • Canada: (905) 709-3839, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday Days a...

234 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows...

235 • Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software isnot supported. Note: For the latest product software available for your operating system...

236 Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test asample of paper stock before purch...

237 Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m 2 ) to 27 lb (100 g/m 2 ) Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline ...

239 Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels (1200 dpi) Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 t...

240 Color Cyan, Magenta, Yellow, Black Ink life Opened package: Use as soon as possible Unopened package: Use before the date on the package hasexpired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 ...

241 Rated frequency range 50 to 60 Hz Rated current 0.4 to 0.2 A Power consumption with USBconnection Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 4.5 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Envir...

244 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instruction...

246 • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the scanner unit. • Except as specifically explained in your documentation, do not attempt to service or disassemble the produ...

247 such devices or inside a medical facility, follow the directions from authorized staff members at thefacility, and follow all posted warnings and directions on the device to avoid causing an accident. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users Th...

248 Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS ANDCLASS ARBITRATIONS 1.1 Disputes . The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permi...

249 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUALCAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ORREPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATECLASS AC...

250 (iii) Send one copy of the Demand for Arbitration to the other party (same address as the DisputeNotice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosedto the arbitrator until after the arbitrator d...

251 1.9 Severability . If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Sec...

252 without the prior written permission of Seiko Epson Corporation. The information contained herein isdesigned only for use with this Epson product. Epson is not responsible for any use of this information asapplied to other products. Neither Seiko Epson Corporation nor its affiliates shall be lia...

253 ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUTOF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful...