Page 3 - iii; C O N T E N T S
iii Cisco IPICS Server Installation Guide OL-8155-01 C O N T E N T S Introduction vii Audience vii Organization viii Related Documentation viii Cisco CallManager Documentation ix Cisco 7800 Series Media Convergence Servers Documentation x Cisco IP Phone Documentation x Cisco Land Mobile Radio over I...
Page 4 - iv; Overview; Installing the Cisco IPICS Server Software
Contents iv Cisco IPICS Server Installation Guide OL-8155-01 Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xviii C H A P T E R 1 Overview 1-1 Installation Overview 1-1 Installed Components 1-4 System Requirements 1-4 Hardware Requirements 1-4 PMC Requ...
Page 5 - Upgrading Cisco IPICS; Uninstalling Cisco IPICS; Troubleshooting the Installation
v Cisco IPICS Server Installation Guide OL-8155-01 Contents Generating the Cisco IPICS PMC Application Installer 2-58 C H A P T E R 3 Upgrading Cisco IPICS 3-1 Performing the Upgrade from a CD 3-2 Performing the Upgrade from a Downloaded File 3-10 Transferring the Upgrade File to the Server 3-10 Per...
Page 7 - vii; Preface; Introduction; Audience
vii Cisco IPICS Server Installation Guide OL-8155-01 Preface Introduction The Cisco IPICS Server Installation Guide provides you with the information that you need to install the Cisco IP Interoperability and Collaboration System (IPICS) 1.0(1) server software. System administrators should review th...
Page 8 - viii; Organization; Related Documentation
Preface Organization viii Cisco IPICS Server Installation Guide OL-8155-01 Organization This document is organized as follows: Related Documentation For more information about Cisco IPICS server software and the Cisco IPICS Push-to-Talk Management Center (PMC) application, see the following document...
Page 9 - ix; Cisco CallManager Documentation
ix Cisco IPICS Server Installation Guide OL-8155-01 Preface Related Documentation • Cisco IPICS PMC Quick Start Guide, Release 1.0(1) —This document provides tips and quick references for the most frequently used procedures that a user can perform on the Cisco IPICS PMC . • Cisco IPICS PMC Debug Ref...
Page 10 - Cisco 7800 Series Media Convergence Servers Documentation
Preface Related Documentation x Cisco IPICS Server Installation Guide OL-8155-01 Cisco 7800 Series Media Convergence Servers Documentation For information about Cisco 7800 Series Media Convergence Servers, see the MCS data sheets at this URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/pro...
Page 11 - xi; Document Notes and Conventions; Convention
xi Cisco IPICS Server Installation Guide OL-8155-01 Preface Document Notes and Conventions http://www.cisco.com/univercd/cc/td/doc/product/software/ Document Notes and Conventions This document uses the following conventions for instructions and information: Note Means reader take note . Notes conta...
Page 12 - xii; Obtaining Documentation; Product Documentation DVD
Preface Obtaining Documentation xii Cisco IPICS Server Installation Guide OL-8155-01 Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain...
Page 13 - xiii; Ordering Documentation
xiii Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Documentation guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain pro...
Page 14 - xiv; Documentation Feedback; Cisco Product Security Overview
Preface Documentation Feedback xiv Cisco IPICS Server Installation Guide OL-8155-01 Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. You can send comments about Cisc...
Page 15 - xv; Reporting Security Problems in Cisco Products; Obtaining Technical Assistance
xv Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If ...
Page 16 - xvi; Cisco Technical Support & Documentation Website; Cisco; Cisco Product Identification Tool; Submitting a Service Request
Preface Obtaining Technical Assistance xvi Cisco IPICS Server Installation Guide OL-8155-01 service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documenta...
Page 17 - Definitions of Service Request Severity
xvii Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Technical Assistance solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techs...
Page 18 - xviii; Obtaining Additional Publications and Information
Preface Obtaining Additional Publications and Information xviii Cisco IPICS Server Installation Guide OL-8155-01 Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marke...
Page 19 - xix
xix Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and...
Page 20 - xx
Preface Obtaining Additional Publications and Information xx Cisco IPICS Server Installation Guide OL-8155-01
Page 21 - Installation Overview
C H A P T E R 1-1 Cisco IPICS Server Installation Guide OL-8155-01 1 Overview This chapter provides an overview of the Cisco IPICS server software installation. It also contains information about system requirements for the Cisco IPICS server software and the PMC application. This chapter includes t...
Page 22 - Installation CD
Chapter 1 Overview Installation Overview 1-2 Cisco IPICS Server Installation Guide OL-8155-01 Installation CD Step Description Cisco Linux operating system Cisco Linux Setup Utility This procedure disables default features on the server that may be incompatible with Cisco Linux. Cisco Linux Package ...
Page 24 - Installed Components; Hardware Requirements; Hardware Component
Chapter 1 Overview Installed Components 1-4 Cisco IPICS Server Installation Guide OL-8155-01 Installed Components The Cisco IPICS installation includes the following components: • Cisco IPICS Administration Console (Cisco IPICS version 1.0(1)) • Cisco IPICS Data Store (IBM Informix Database Server v...
Page 25 - PMC Requirements; Cisco IP Phone Requirements
1-5 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 1 Overview System Requirements PMC Requirements The minimum PMC requirements includes the following items: • 300 MHz Pentium III class PC, including Mobile Pentium • 256 MB RAM • 16 MB free space • Network interface card Cisco IP Phone Req...
Page 26 - Software Requirements
Chapter 1 Overview System Requirements 1-6 Cisco IPICS Server Installation Guide OL-8155-01 Software Requirements This section lists the software requirements for using Cisco IPICS. Internet Browser The Cisco IPICS Administration Console, the graphical user interface (GUI) for the server software, r...
Page 27 - Before You Begin
C H A P T E R 2-1 Cisco IPICS Server Installation Guide OL-8155-01 2 Installing the Cisco IPICS Server Software This chapter describes the procedures you need to follow to install the Cisco Linux operating system and the Cisco IPICS server software. There are also tasks you must complete before you ...
Page 28 - Obtaining the IP Addresses for Your Cisco IPICS System; Preinstallation Checklist; Preinstallation Tasks
Chapter 2 Installing the Cisco IPICS Server Software Before You Begin 2-2 Cisco IPICS Server Installation Guide OL-8155-01 Obtaining the IP Addresses for Your Cisco IPICS System To facilitate communications between your users, your Cisco IPICS system requires a supply of IP addresses that can be rea...
Page 29 - Installing the Cisco Linux Operating System; Checkoff
2-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Installing the Cisco Linux Operating System Cisco IPICS runs on Cisco Linux, which is based on the Red Hat Enterprise Linux AS 3 operating system (OS)...
Page 30 - Setup Utility; Enter
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-4 Cisco IPICS Server Installation Guide OL-8155-01 array of drives appears to the server as a single logical storage unit or drive. The virtual install disk is a holding place within the system ROM tha...
Page 34 - Release Notes; Exit
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-8 Cisco IPICS Server Installation Guide OL-8155-01 Note Keep your installation CD in a safe location, so that you can reinstall the operating system, if necessary. Figure 2-3 Installation Complete Wind...
Page 36 - Next
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-10 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-4 Cisco Linux Welcome Window Step 7 To proceed with the setup of Cisco Linux, follow these steps: a. At the Welcome window, click Next . The...
Page 39 - Tab
2-13 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-6 System User Window d. To create a non-administrator user for the Cisco Linux system, enter the name for the user into the Username field. ...
Page 40 - Install
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-14 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-7 Additional CDs Window . Note Because Cisco IPICS does not support the use of third-party plug-ins and applications, documentation CDs, or ...
Page 42 - root
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-16 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-9 GNOME Username Field Note In Step 8 , ensure that you log in as the root user and not the system user that you created earlier in the inst...
Page 43 - Red Hat; System Tools
2-17 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Step 10 You must now configure the Ethernet port in your server that you will use for Cisco IPICS. To configure the port, follow these steps: a. Open...
Page 44 - Configure
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-18 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-11 Network Device Control Window c. To configure the port, click the eth0 device from the list and then click Configure . The Network Config...
Page 45 - Edit
2-19 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-12 Network Configuration Window d. To continue with the configuration, click eth0 again and then click Edit . The Ethernet Device window dis...
Page 46 - Statically set IP addresses
Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-20 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-13 Ethernet Device Window e. To enter a static IP address for eth0, click the Statically set IP addresses option. The Statically set IP addr...
Page 47 - OK; DNS
2-21 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-14 Entering the Static IP Address f. In the Address field, enter the static IP address. g. Press Tab to enter information into the Subnet Ma...
Page 50 - Installing Cisco IPICS Server Software
Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-24 Cisco IPICS Server Installation Guide OL-8155-01 Step 14 To verify network connectivity, follow these steps: a. To open a terminal window, click the Red Hat menu and choose System Tools > Terminal b. ...
Page 51 - Installing the Cisco IPICS Server Software at the Server
2-25 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software You can install the Cisco IPICS server software by using the installation CD at the Cisco IPICS server or you may install it remotely by copying the insta...
Page 55 - Run in Terminal; Run
2-29 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software Figure 2-19 Run or Display Message Window Step 6 When you are prompted to run or display the file contents, click Run in Terminal . The Cisco IPICS instal...
Page 57 - Typical
2-31 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software • Upgrade—This option installs an upgrade to a previously installed version of Cisco IPICS server software Figure 2-21 Install Set Window Step 9 To instal...
Page 64 - Installing Cisco IPICS from a Remote Location; SSH Tectia Client; Quick Connect
Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-38 Cisco IPICS Server Installation Guide OL-8155-01 Installing Cisco IPICS from a Remote Location You may find it necessary or desirable to perform the Cisco IPICS server software installation from a remote...
Page 72 - Manually Installing CSA
Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-46 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-34 Cisco Linux Reboot Broadcast Messages When the system reboots, the connection to the server is disrupted. Step 15 To close the SSH Tectia Clie...
Page 73 - cd CSCOcsa; reboot; Preparing to Use Cisco IPICS; Checking the Installation
2-47 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS [root tmp] # tar xvf /root/CSAStandAlone.tar Step 6 Navigate to the /CSCOcsa directory by entering the following command: [root tmp] # cd CSCOcsa Step 7 To install ...
Page 75 - Managing Your Licenses; Obtaining Your License File
2-49 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS To obtain your license file, see the “Obtaining Your License File” section on page 2-49 . Managing Your Licenses Cisco IPICS manages the number of concurrent PMC an...
Page 80 - Purchasing Additional Licenses
Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-54 Cisco IPICS Server Installation Guide OL-8155-01 For information about uploading the license files, see the “Uploading the Cisco IPICS Licenses” section on page 2-55 . Purchasing Additional Licenses After you begi...
Page 81 - Uploading the Cisco IPICS Licenses; Browse
2-55 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Uploading the Cisco IPICS Licenses When you receive your license file(s), you can upload them by accessing the Manage License window of the Cisco IPICS Administrati...
Page 82 - System Tools > Terminal
Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-56 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-39 Refreshing the License Window The license manager processes the new licenses and updates your total number of licences in the Configured Licenses area o...
Page 83 - Managing Licenses with the Ops Views Feature; Tracking Your License Consumption
2-57 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Managing Licenses with the Ops Views Feature When the ops views feature is enabled on the server, the system displays a Cisco Ops View entry under the Configured Li...
Page 84 - Generating the Cisco IPICS PMC Application Installer
Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-58 Cisco IPICS Server Installation Guide OL-8155-01 If the same PMC user logs in to multiple PMC sessions from different PMC client machines, that user will consume multiple licenses (one for each PMC session). Note ...
Page 85 - System Administrator; Generate PMC Installer
2-59 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Step 3 Log in with system administrator privileges. You may also log in with the Username, ipics, and the password, cisco123. The User tab displays of the Administr...
Page 88 - Performing the Upgrade from a CD
Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a CD 3-2 Cisco IPICS Server Installation Guide OL-8155-01 Performing the Upgrade from a CD When Cisco provides an upgrade to Cisco IPICS, you may receive a CD so that you can perform the upgrade in a similar manner to the way that you perfo...
Page 92 - Upgrade
Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a CD 3-6 Cisco IPICS Server Installation Guide OL-8155-01 • Upgrade—Upgrades your Cisco IPICS server software to the new version, but leaves your database and the data in the /devices directory intact Figure 3-4 Upgrade Available Message St...
Page 96 - Performing the Upgrade from a Downloaded File; Transferring the Upgrade File to the Server; Save
Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File 3-10 Cisco IPICS Server Installation Guide OL-8155-01 Performing the Upgrade from a Downloaded File If Cisco makes an upgrade file available on a Cisco website, you must download the upgrade file to your PC and then transf...
Page 98 - Performing the Upgrade at the Server
Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File 3-12 Cisco IPICS Server Installation Guide OL-8155-01 The SSH Tectia File Transfer Client connects to the Cisco IPICS server and displays the contents of the root directory in the right pane of the window. Step 11 In the l...
Page 103 - Performing the Upgrade from a Remote Location
3-17 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File Performing the Upgrade from a Remote Location Cisco IPICS allows you to perform an upgrade remotely, using the SSH Tectia Client on a PC. This upgrade process includes ...
Page 108 - Uninstalling Cisco IPICS from the Cisco IPICS Server; Root’s Home
Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from the Cisco IPICS Server 4-2 Cisco IPICS Server Installation Guide OL-8155-01 Uninstalling Cisco IPICS from the Cisco IPICS Server To uninstall Cisco IPICS directly from the Cisco IPICS server, perform the following procedure: Procedure ...
Page 109 - Uninstall; Cancel
4-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from the Cisco IPICS Server Figure 4-1 Introduction Window of the Uninstaller Step 5 To continue with the uninstallation, click Uninstall . To exit from the uninstallation, click Cancel ....
Page 111 - Done; Uninstalling Cisco IPICS from a Remote Location
4-5 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from a Remote Location Figure 4-3 Uninstall Complete Window Step 6 To close the Uninstaller window, click Done . The window closes and you are returned to the Cisco Linux desktop. Step 7 ...
Page 116 - Cisco IPICS Installation Issues; No Ports Are Listed in the Network Device Control Menu
Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-2 Cisco IPICS Server Installation Guide OL-8155-01 Cisco IPICS Installation Issues The issues that are described in this section may occur during or as a result of installing the Cisco Linux operating system or the Cisco IP...
Page 117 - Cannot Connect to the Server after Installation
5-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues Step 6 Open a terminal window to enter commands by clicking the Red Hat icon on the Cisco Linux desktop and choosing System Tools > Network Device Control . The Network ...
Page 118 - Authorization Error after Installation
Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-4 Cisco IPICS Server Installation Guide OL-8155-01 If the ping command is not successful, troubleshoot the network connectivity with your network administrator. Step 4 Ensure that the Tomcat service is running by performing...
Page 120 - Error Displays When Performing Remote Installation
Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-6 Cisco IPICS Server Installation Guide OL-8155-01 Error Displays When Performing Remote Installation Problem When you start the Cisco IPICS server software installation from an SSH Tectia Client window on a network PC, the...
Page 121 - Uninstalling CSA
5-7 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 5 Troubleshooting the Installation Uninstalling CSA Uninstalling CSA There may be situations where you need to manually uninstall CSA. You perform the uninstallation from a Cisco Linux terminal on the Cisco IPICS server. To remove CSA from...
Page 123 - A P P E N D I X; System
A-1 Cisco IPICS Server Installation Guide OL-8155-01 A P P E N D I X A Changing the Cisco Linux Root Password You can change the password for the Cisco Linux root user, as needed, by performing the following procedure: Note Your new password must be a minimum of six characters and cannot be based on...
Page 125 - G L O S S A R Y
GL-1 Cisco IPICS Server Installation Guide OL-8155-01 G L O S S A R Y A activated A VTG state that indicates that the SIP (unicast) line or multicast line is fully operational. The PTT and volume indicators appear highlighted. activating A VTG state that becomes effective when the Activate button is...
Page 145 - I N D E X
IN-1 Cisco IPICS Server Installation Guide OL-8155-01 I N D E X A Additional CDs window, Cisco Linux 2-14 address, obtaining for Cisco IPICS 2-2 analog ports, types supported for Cisco IPICS 1-5 authorization error after server installation 5-4 B bootloader, GRUB 1-2 browser, cannot connect to serve...
