Cisco OL-8155-01 - Manuals

vii Cisco IPICS Server Installation Guide OL-8155-01 Preface Introduction The Cisco IPICS Server Installation Guide provides you with the information that you need to install the Cisco IP Interoperability and Collaboration System (IPICS) 1.0(1) server software. System administrators should review th...

Preface Organization viii Cisco IPICS Server Installation Guide OL-8155-01 Organization This document is organized as follows: Related Documentation For more information about Cisco IPICS server software and the Cisco IPICS Push-to-Talk Management Center (PMC) application, see the following document...

ix Cisco IPICS Server Installation Guide OL-8155-01 Preface Related Documentation • Cisco IPICS PMC Quick Start Guide, Release 1.0(1) —This document provides tips and quick references for the most frequently used procedures that a user can perform on the Cisco IPICS PMC . • Cisco IPICS PMC Debug Ref...

Preface Related Documentation x Cisco IPICS Server Installation Guide OL-8155-01 Cisco 7800 Series Media Convergence Servers Documentation For information about Cisco 7800 Series Media Convergence Servers, see the MCS data sheets at this URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/pro...

xi Cisco IPICS Server Installation Guide OL-8155-01 Preface Document Notes and Conventions http://www.cisco.com/univercd/cc/td/doc/product/software/ Document Notes and Conventions This document uses the following conventions for instructions and information: Note Means reader take note . Notes conta...

Preface Obtaining Documentation xii Cisco IPICS Server Installation Guide OL-8155-01 Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain...

xiii Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Documentation guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain pro...

Preface Documentation Feedback xiv Cisco IPICS Server Installation Guide OL-8155-01 Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. You can send comments about Cisc...

xv Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If ...

Preface Obtaining Technical Assistance xvi Cisco IPICS Server Installation Guide OL-8155-01 service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documenta...

xvii Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Technical Assistance solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techs...

Preface Obtaining Additional Publications and Information xviii Cisco IPICS Server Installation Guide OL-8155-01 Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marke...

xix Cisco IPICS Server Installation Guide OL-8155-01 Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and...

Preface Obtaining Additional Publications and Information xx Cisco IPICS Server Installation Guide OL-8155-01

C H A P T E R 1-1 Cisco IPICS Server Installation Guide OL-8155-01 1 Overview This chapter provides an overview of the Cisco IPICS server software installation. It also contains information about system requirements for the Cisco IPICS server software and the PMC application. This chapter includes t...

Chapter 1 Overview Installation Overview 1-2 Cisco IPICS Server Installation Guide OL-8155-01 Installation CD Step Description Cisco Linux operating system Cisco Linux Setup Utility This procedure disables default features on the server that may be incompatible with Cisco Linux. Cisco Linux Package ...

Chapter 1 Overview Installed Components 1-4 Cisco IPICS Server Installation Guide OL-8155-01 Installed Components The Cisco IPICS installation includes the following components: • Cisco IPICS Administration Console (Cisco IPICS version 1.0(1)) • Cisco IPICS Data Store (IBM Informix Database Server v...

1-5 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 1 Overview System Requirements PMC Requirements The minimum PMC requirements includes the following items: • 300 MHz Pentium III class PC, including Mobile Pentium • 256 MB RAM • 16 MB free space • Network interface card Cisco IP Phone Req...

Chapter 1 Overview System Requirements 1-6 Cisco IPICS Server Installation Guide OL-8155-01 Software Requirements This section lists the software requirements for using Cisco IPICS. Internet Browser The Cisco IPICS Administration Console, the graphical user interface (GUI) for the server software, r...

C H A P T E R 2-1 Cisco IPICS Server Installation Guide OL-8155-01 2 Installing the Cisco IPICS Server Software This chapter describes the procedures you need to follow to install the Cisco Linux operating system and the Cisco IPICS server software. There are also tasks you must complete before you ...

Chapter 2 Installing the Cisco IPICS Server Software Before You Begin 2-2 Cisco IPICS Server Installation Guide OL-8155-01 Obtaining the IP Addresses for Your Cisco IPICS System To facilitate communications between your users, your Cisco IPICS system requires a supply of IP addresses that can be rea...

2-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Installing the Cisco Linux Operating System Cisco IPICS runs on Cisco Linux, which is based on the Red Hat Enterprise Linux AS 3 operating system (OS)...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-4 Cisco IPICS Server Installation Guide OL-8155-01 array of drives appears to the server as a single logical storage unit or drive. The virtual install disk is a holding place within the system ROM tha...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-8 Cisco IPICS Server Installation Guide OL-8155-01 Note Keep your installation CD in a safe location, so that you can reinstall the operating system, if necessary. Figure 2-3 Installation Complete Wind...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-10 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-4 Cisco Linux Welcome Window Step 7 To proceed with the setup of Cisco Linux, follow these steps: a. At the Welcome window, click Next . The...

2-13 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-6 System User Window d. To create a non-administrator user for the Cisco Linux system, enter the name for the user into the Username field. ...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-14 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-7 Additional CDs Window . Note Because Cisco IPICS does not support the use of third-party plug-ins and applications, documentation CDs, or ...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-16 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-9 GNOME Username Field Note In Step 8 , ensure that you log in as the root user and not the system user that you created earlier in the inst...

2-17 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Step 10 You must now configure the Ethernet port in your server that you will use for Cisco IPICS. To configure the port, follow these steps: a. Open...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-18 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-11 Network Device Control Window c. To configure the port, click the eth0 device from the list and then click Configure . The Network Config...

2-19 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-12 Network Configuration Window d. To continue with the configuration, click eth0 again and then click Edit . The Ethernet Device window dis...

Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System 2-20 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-13 Ethernet Device Window e. To enter a static IP address for eth0, click the Statically set IP addresses option. The Statically set IP addr...

2-21 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing the Cisco Linux Operating System Figure 2-14 Entering the Static IP Address f. In the Address field, enter the static IP address. g. Press Tab to enter information into the Subnet Ma...

Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-24 Cisco IPICS Server Installation Guide OL-8155-01 Step 14 To verify network connectivity, follow these steps: a. To open a terminal window, click the Red Hat menu and choose System Tools > Terminal b. ...

2-25 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software You can install the Cisco IPICS server software by using the installation CD at the Cisco IPICS server or you may install it remotely by copying the insta...

2-29 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software Figure 2-19 Run or Display Message Window Step 6 When you are prompted to run or display the file contents, click Run in Terminal . The Cisco IPICS instal...

2-31 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software • Upgrade—This option installs an upgrade to a previously installed version of Cisco IPICS server software Figure 2-21 Install Set Window Step 9 To instal...

Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-38 Cisco IPICS Server Installation Guide OL-8155-01 Installing Cisco IPICS from a Remote Location You may find it necessary or desirable to perform the Cisco IPICS server software installation from a remote...

Chapter 2 Installing the Cisco IPICS Server Software Installing Cisco IPICS Server Software 2-46 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-34 Cisco Linux Reboot Broadcast Messages When the system reboots, the connection to the server is disrupted. Step 15 To close the SSH Tectia Clie...

2-47 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS [root tmp] # tar xvf /root/CSAStandAlone.tar Step 6 Navigate to the /CSCOcsa directory by entering the following command: [root tmp] # cd CSCOcsa Step 7 To install ...

2-49 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS To obtain your license file, see the “Obtaining Your License File” section on page 2-49 . Managing Your Licenses Cisco IPICS manages the number of concurrent PMC an...

Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-54 Cisco IPICS Server Installation Guide OL-8155-01 For information about uploading the license files, see the “Uploading the Cisco IPICS Licenses” section on page 2-55 . Purchasing Additional Licenses After you begi...

2-55 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Uploading the Cisco IPICS Licenses When you receive your license file(s), you can upload them by accessing the Manage License window of the Cisco IPICS Administrati...

Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-56 Cisco IPICS Server Installation Guide OL-8155-01 Figure 2-39 Refreshing the License Window The license manager processes the new licenses and updates your total number of licences in the Configured Licenses area o...

2-57 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Managing Licenses with the Ops Views Feature When the ops views feature is enabled on the server, the system displays a Cisco Ops View entry under the Configured Li...

Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS 2-58 Cisco IPICS Server Installation Guide OL-8155-01 If the same PMC user logs in to multiple PMC sessions from different PMC client machines, that user will consume multiple licenses (one for each PMC session). Note ...

2-59 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 2 Installing the Cisco IPICS Server Software Preparing to Use Cisco IPICS Step 3 Log in with system administrator privileges. You may also log in with the Username, ipics, and the password, cisco123. The User tab displays of the Administr...

Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a CD 3-2 Cisco IPICS Server Installation Guide OL-8155-01 Performing the Upgrade from a CD When Cisco provides an upgrade to Cisco IPICS, you may receive a CD so that you can perform the upgrade in a similar manner to the way that you perfo...

Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a CD 3-6 Cisco IPICS Server Installation Guide OL-8155-01 • Upgrade—Upgrades your Cisco IPICS server software to the new version, but leaves your database and the data in the /devices directory intact Figure 3-4 Upgrade Available Message St...

Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File 3-10 Cisco IPICS Server Installation Guide OL-8155-01 Performing the Upgrade from a Downloaded File If Cisco makes an upgrade file available on a Cisco website, you must download the upgrade file to your PC and then transf...

Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File 3-12 Cisco IPICS Server Installation Guide OL-8155-01 The SSH Tectia File Transfer Client connects to the Cisco IPICS server and displays the contents of the root directory in the right pane of the window. Step 11 In the l...

3-17 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 3 Upgrading Cisco IPICS Performing the Upgrade from a Downloaded File Performing the Upgrade from a Remote Location Cisco IPICS allows you to perform an upgrade remotely, using the SSH Tectia Client on a PC. This upgrade process includes ...

Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from the Cisco IPICS Server 4-2 Cisco IPICS Server Installation Guide OL-8155-01 Uninstalling Cisco IPICS from the Cisco IPICS Server To uninstall Cisco IPICS directly from the Cisco IPICS server, perform the following procedure: Procedure ...

4-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from the Cisco IPICS Server Figure 4-1 Introduction Window of the Uninstaller Step 5 To continue with the uninstallation, click Uninstall . To exit from the uninstallation, click Cancel ....

4-5 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 4 Uninstalling Cisco IPICS Uninstalling Cisco IPICS from a Remote Location Figure 4-3 Uninstall Complete Window Step 6 To close the Uninstaller window, click Done . The window closes and you are returned to the Cisco Linux desktop. Step 7 ...

Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-2 Cisco IPICS Server Installation Guide OL-8155-01 Cisco IPICS Installation Issues The issues that are described in this section may occur during or as a result of installing the Cisco Linux operating system or the Cisco IP...

5-3 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues Step 6 Open a terminal window to enter commands by clicking the Red Hat icon on the Cisco Linux desktop and choosing System Tools > Network Device Control . The Network ...

Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-4 Cisco IPICS Server Installation Guide OL-8155-01 If the ping command is not successful, troubleshoot the network connectivity with your network administrator. Step 4 Ensure that the Tomcat service is running by performing...

Chapter 5 Troubleshooting the Installation Cisco IPICS Installation Issues 5-6 Cisco IPICS Server Installation Guide OL-8155-01 Error Displays When Performing Remote Installation Problem When you start the Cisco IPICS server software installation from an SSH Tectia Client window on a network PC, the...

5-7 Cisco IPICS Server Installation Guide OL-8155-01 Chapter 5 Troubleshooting the Installation Uninstalling CSA Uninstalling CSA There may be situations where you need to manually uninstall CSA. You perform the uninstallation from a Cisco Linux terminal on the Cisco IPICS server. To remove CSA from...

A-1 Cisco IPICS Server Installation Guide OL-8155-01 A P P E N D I X A Changing the Cisco Linux Root Password You can change the password for the Cisco Linux root user, as needed, by performing the following procedure: Note Your new password must be a minimum of six characters and cannot be based on...

GL-1 Cisco IPICS Server Installation Guide OL-8155-01 G L O S S A R Y A activated A VTG state that indicates that the SIP (unicast) line or multicast line is fully operational. The PTT and volume indicators appear highlighted. activating A VTG state that becomes effective when the Activate button is...

IN-1 Cisco IPICS Server Installation Guide OL-8155-01 I N D E X A Additional CDs window, Cisco Linux 2-14 address, obtaining for Cisco IPICS 2-2 analog ports, types supported for Cisco IPICS 1-5 authorization error after server installation 5-4 B bootloader, GRUB 1-2 browser, cannot connect to serve...