Cisco OL-25111-01 - Manual

Cisco OL-25111-01

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Table of Contents:

  • Page 3 – C O N T E N T S; Preface; Prerequisites; Installing, Uninstalling, and Upgrading Service Monitor
  • Page 4 – Getting Started with Service Monitor; User Inputs for Installation, Reinstallation, and Upgrade; Licensing
  • Page 5 – Security Configuration with Cisco Secure ACS
  • Page 7 – Audience
  • Page 8 – Product Documentation; Related Documentation
  • Page 9 – Obtaining Documentation and Submitting a Service Request
  • Page 11 – Product Overview
  • Page 12 – Server and Client System Requirements; Server Requirements
  • Page 14 – Client Requirements
  • Page 15 – VMware Guidelines
  • Page 17 – Terminal Server Support for Windows 2003 and Windows 2008; Enabling and Disabling Terminal Services on a Windows Server
  • Page 18 – Port Usage
  • Page 21 – Preparing to Install Service Monitor
  • Page 22 – Preparing the Server
  • Page 23 – Gathering Information to Provide During Installation; NTP Configuration Notes
  • Page 24 – Installing Cisco Unified Service Monitor
  • Page 27 – Starting Cisco Unified Service Monitor; Preparing to Upgrade to Service Monitor 8.6
  • Page 28 – Upgrade Paths; Backing Up Service Monitor Files and Database
  • Page 29 – Understanding the Effect an Upgrade Has on Your Data
  • Page 30 – Deleting Cisco 1040 Configuration Files from TFTP Servers; Preventing Extra Processing After Upgrade
  • Page 31 – Configuring NTP; Upgrading to Service Monitor 8.6
  • Page 34 – Adding Service Monitor to Unified Communications Manager
  • Page 35 – Performing Post-Upgrade Configuration for Cisco 1040s
  • Page 36 – Sample Cisco 1040 Sensor Configuration Files
  • Page 37 – Uninstalling and Reinstalling Service Monitor; Uninstalling Service Monitor
  • Page 38 – Reinstalling Service Monitor
  • Page 39 – Configuring Your System for SNMP Queries
  • Page 41 – Configuring Security
  • Page 42 – Configuring Users Using the Common Services Local Login Module; Enabling SSL Between the Browser and the Server
  • Page 43 – Configuring Service Monitor
  • Page 45 – User Inputs for Typical Installation
  • Page 46 – User Inputs for Custom Installation
  • Page 51 – Password Information; Password Rules for a New Installation; Fixing Problems That Can Occur After You Change Passwords
  • Page 52 – Password Rules for an Upgrade Installation; Password Descriptions; Common Services admin Password
  • Page 53 – Common Services Guest Password; Changing Passwords; Changing the Common Services Admin Password; Changing the Admin Password Using the Password Recovery Utility
  • Page 54 – Changing the Admin Password from Common Services; Changing the casuser Password
  • Page 57 – Licensing Overview; Verifying License Status
  • Page 58 – Licensing Scenarios
  • Page 59 – Licensing Messages; Licensing Process
  • Page 60 – Obtaining a PAK; Registering a License File with Service Monitor
  • Page 63 – Cisco Secure ACS Support
  • Page 64 – Common Services Local Login Module Authentication Roles
  • Page 65 – Configuring the System Identity User in Common Services; Setting Up the Cisco Secure ACS Server
  • Page 66 – Changing the AAA Mode to ACS in Common Services
  • Page 67 – Assigning Roles to Users and User Groups in Cisco Secure ACS
  • Page 69 – I N D E X
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Installation Guide for Cisco Unified
Service Monitor

Software Release 8.6

Cisco Unified Communications Management Suite

Text Part Number: OL-25111-01

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Summary

Page 3 - C O N T E N T S; Preface; Prerequisites; Installing, Uninstalling, and Upgrading Service Monitor

iii Installation Guide for Cisco Unified Service Monitor OL-25111-01 C O N T E N T S Preface vii Audience vii Conventions vii Product Documentation viii Related Documentation viii Obtaining Documentation and Submitting a Service Request ix ix C H A P T E R 1 Prerequisites 1-1 Product Overview 1-1 Se...

Page 4 - Getting Started with Service Monitor; User Inputs for Installation, Reinstallation, and Upgrade; Licensing

Contents iv Installation Guide for Cisco Unified Service Monitor OL-25111-01 Preventing Extra Processing After Upgrade 2-10 Configuring NTP 2-11 Upgrading to Service Monitor 8.6 2-11 Upgrading to Service Monitor 8.6 from 8.0 and 8.5 2-12 Adding Service Monitor to Unified Communications Manager 2-14 ...

Page 5 - Security Configuration with Cisco Secure ACS

Contents v Installation Guide for Cisco Unified Service Monitor OL-25111-01 Verifying License Status B-1 Licensing Scenarios B-2 Licensing Messages B-3 Licensing Process B-3 Obtaining a PAK B-4 Obtaining a License File B-4 Registering a License File with Service Monitor B-4 A P P E N D I X C Securit...

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