Cisco 8.6 - Manual

Cisco 8.6

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Table of Contents:

  • Page 3 – C O N T E N T S; Preface; An Overview of the Cisco Unified IP Phones
  • Page 4 – Preparing to Install the Cisco Unified IP Phones on Your Network; Setting Up the Cisco Unified IP Phones
  • Page 5 – Configuring Settings on the Cisco Unified IP Phones
  • Page 6 – Customizing the Cisco Unified IP Phones
  • Page 7 – Monitoring the Cisco Unified IP Phones Remotely; Troubleshooting and Maintenance
  • Page 8 – Providing Information to Users Via a Website; Feature Support by Protocol for Cisco Unified IP Phone; Supporting International Users
  • Page 9 – Technical Specifications; Basic Phone Administration Steps
  • Page 11 – Overview; Audience
  • Page 12 – Related Documentation
  • Page 13 – Cisco Product Security Overview; Document Conventions
  • Page 19 – What Networking Protocols are Used?
  • Page 22 – IPv6 Support on Cisco Unified IP Phones
  • Page 24 – Feature Overview; Configuring Telephony Features
  • Page 25 – Providing Users with Feature Information; Understanding Security Features for Cisco Unified IP Phones
  • Page 27 – Overview of Supported Security Features
  • Page 29 – Understanding Security Profiles; Identifying Authenticated, Encrypted, and Protected Phone Calls
  • Page 30 – Establishing and Identifying Secure Conference Calls
  • Page 31 – Establishing and Identifying Protected Calls; Call Security Interactions and Restrictions
  • Page 33 – Supporting 802.1X Authentication on Cisco Unified IP Phones
  • Page 34 – Best Practices—Requirements and Recommendations
  • Page 35 – Security Restrictions; Reducing Power Consumption on the Phones; Overview of Configuring and Installing Cisco Unified IP Phones
  • Page 39 – Installing Cisco Unified IP Phones; Checklist for Installing the Cisco Unified IP Phones
  • Page 45 – Providing Power to the Cisco Unified IP Phones
  • Page 46 – Power Guidelines; Power Outage
  • Page 47 – Obtaining Additional Information about Power; Understanding Phone Configuration Files
  • Page 49 – Understanding the Phone Startup Process
  • Page 51 – Adding Phones with Auto-Registration
  • Page 52 – Adding Phones with Auto-Registration and TAPS
  • Page 53 – Adding Phones with BAT
  • Page 54 – Using Cisco Unified IP Phones with Different Protocols; Converting a New Phone from SCCP to SIP
  • Page 55 – Converting an In-Use Phone from One Protocol to the Other; Deploying a Phone in an SCCP and SIP Environment; Determining the MAC Address for a Cisco Unified IP Phones
  • Page 57 – Before You Begin
  • Page 58 – Network Requirements; Cisco Unified Communications Manager Configuration; Understanding the Cisco Unified IP Phone Components
  • Page 59 – Network and Access Ports; Handset
  • Page 60 – Speakerphone; Audio Quality
  • Page 61 – Disabling a Headset; Enabling a Wireless Headset on the Cisco Unified IP Phones; Using External Devices
  • Page 62 – Installing the Cisco Unified IP Phones
  • Page 65 – Attaching a Cisco Unified IP Phone Expansion Module
  • Page 66 – Feature Key Capacity Increase for Cisco Unified IP Phones
  • Page 67 – Adjusting the Placement of the Cisco Unified IP Phone; Adjusting Cisco Unified IP Phone Placement on the Desktop
  • Page 68 – Securing the Phone with a Cable Lock; Mounting the Phone to the Wall
  • Page 70 – Verifying the Phone Startup Process
  • Page 71 – Configuring Startup Network Settings; Configuring Security on the Cisco Unified IP Phones
  • Page 73 – Configuration Menus on the Cisco Unified IP Phones
  • Page 74 – Displaying a Configuration Menu; Unlocking and Locking Options
  • Page 75 – Editing Values
  • Page 76 – Overview of Options Configurable from a Phone
  • Page 77 – Network Configuration Menu
  • Page 89 – Understanding DHCPv6 and Autoconfiguration
  • Page 90 – Device Configuration Menu
  • Page 91 – Unified CM Configuration Menu
  • Page 92 – SIP Configuration Menu for SIP Phones Only; SIP General Configuration Menu
  • Page 93 – Line Settings Menu for SIP Phones
  • Page 94 – Call Preferences Menu for SIP Phones
  • Page 95 – HTTP Configuration Menu
  • Page 96 – Locale Configuration Menu
  • Page 97 – NTP Configuration Menu for SIP Phones
  • Page 98 – UI Configuration Menu
  • Page 100 – Media Configuration Menu
  • Page 103 – Ethernet Configuration Menu
  • Page 104 – Security Configuration Menu
  • Page 105 – QoS Configuration Menu
  • Page 112 – CTL File Submenu
  • Page 113 – ITL File Submenu
  • Page 115 – Trust List Menu
  • Page 116 – X Authentication and Status
  • Page 118 – VPN Configuration; Connecting to VPN
  • Page 121 – Telephony Features Available for the Cisco Unified IP Phone
  • Page 142 – Configuring Product Specific Configuration Parameters
  • Page 144 – Configuring Corporate and Personal Directories; Configuring Corporate Directories; Configuring Personal Directory
  • Page 145 – Modifying Phone Button Templates
  • Page 147 – Configuring Softkey Templates
  • Page 148 – Setting Up Services; Adding Users to Cisco Unified Communications Manager
  • Page 149 – Managing the User Options Web Pages; Giving Users Access to the User Options Web Pages
  • Page 150 – Specifying Options that Appear on the User Options Web Pages
  • Page 151 – Enabling EnergyWise on the Cisco Unified IP Phone
  • Page 154 – Configuring UCR 2008 in Phone
  • Page 155 – Configuring UCR 2008 in Common Phone Profile
  • Page 157 – Customizing and Modifying Configuration Files
  • Page 158 – E F T D R A F T – C I S C O C O N F I D E N T I A L; Creating Custom Phone Rings; Ringlist.xml File Format Requirements
  • Page 159 – PCM File Requirements for Custom Ring Types; Creating Custom Background Images
  • Page 160 – List.xml File Format Requirements
  • Page 161 – PNG File Requirements for Custom Background Images; Configuring a Custom Background Image
  • Page 162 – Configuring Wideband Codec
  • Page 164 – Accessing the Web Page for a Phone
  • Page 165 – Disabling and Enabling Web Page Access
  • Page 171 – Network Statistics
  • Page 173 – Device Logs; Streaming Statistics
  • Page 178 – Model Information Screen
  • Page 179 – Status Messages Screen
  • Page 185 – Network Statistics Screen
  • Page 188 – Firmware Versions Screen
  • Page 189 – Expansion Module Status Screen
  • Page 190 – Call Statistics Screen
  • Page 192 – Using Test Tone
  • Page 195 – Resolving Startup Problems
  • Page 197 – Identifying Error Messages; Verifying IP Addressing and Routing
  • Page 198 – Verifying DNS Settings
  • Page 199 – Creating a New Configuration File
  • Page 200 – Symptom: Cisco Unified IP Phone Unable to Obtain IP Address; Cisco Unified IP Phone Resets Unexpectedly; Verifying the Physical Connection
  • Page 201 – Identifying Intermittent Network Outages; Checking Static IP Address Settings
  • Page 202 – Eliminating DNS or Other Connectivity Errors; Checking Power Connection
  • Page 203 – Troubleshooting Cisco Unified IP Phone Security
  • Page 204 – General Troubleshooting Tips
  • Page 207 – Resetting or Restoring the Cisco Unified IP Phones; Performing a Basic Reset
  • Page 208 – Performing a Factory Reset
  • Page 209 – Using the Quality Report Tool; Monitoring the Voice Quality of Calls
  • Page 210 – Using Voice Quality Metrics
  • Page 211 – Troubleshooting Tips; Where to Go for More Troubleshooting Information
  • Page 212 – Cleaning the Cisco Unified IP Phone
  • Page 213 – How Users Obtain Support for the Cisco Unified IP Phones
  • Page 214 – How Users Get Copies of Cisco Unified IP Phone Manuals
  • Page 215 – How Users Subscribe to Services and Configure Phone Features; How Users Access a Voice Messaging System
  • Page 216 – How Users Configure Personal Directory Entries
  • Page 225 – Adding Language Overlays to Phone Buttons
  • Page 226 – Support for International Call Logging
  • Page 227 – Physical and Operating Environment Specifications
  • Page 228 – Cable Specifications
  • Page 231 – Example User Information for these Procedures
  • Page 232 – Adding a User to Cisco Unified Communications Manager; Adding a User From an External LDAP Directory
  • Page 233 – Adding a User Directly to Cisco Unified Communications Manager; Configuring the Phone
  • Page 237 – Performing Final End User Configuration Steps
  • Page 238 – I N D E X; Symbols
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Cisco Unified IP Phone Administration
Guide for Cisco Unified Communications
Manager 8.6 (SCCP and SIP)

For Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and
7941G-GE

Text Part Number: OL-23091-01

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Summary

Page 3 - C O N T E N T S; Preface; An Overview of the Cisco Unified IP Phones

iii Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-23091-01 C O N T E N T S Preface xi Overview xi Audience xi Organization xi Related Documentation xii Obtaining Documentation, Obtaining Support, and Security Guidelines xiii Cisco Product ...

Page 4 - Preparing to Install the Cisco Unified IP Phones on Your Network; Setting Up the Cisco Unified IP Phones

Contents iv Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-23091-01 Checklist for Configuring the Cisco Unified IP Phones in Cisco Unified Communications Manager Administrations 1-22 Installing Cisco Unified IP Phones 1-25 Checklist for Ins...

Page 5 - Configuring Settings on the Cisco Unified IP Phones

Contents v Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) OL-23091-01 Enabling a Wireless Headset on the Cisco Unified IP Phones 3-5 Using External Devices 3-5 Installing the Cisco Unified IP Phones 3-6 Attaching a Cisco Unified IP Phone Expan...

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