Cisco 7960 - Manual

Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone 1-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Connecting Your Cisco IP Phone Chances are, your system administrator or a technician will connect your new Cisco IP Phone to the corporate IP telephony network. If...

1-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Auto-Registering Your Phone Using TAPS Related Topics • Auto-Registering Your Phone Using TAPS, page 1-5 • A Road Map to Your Cisco IP Phone, page 1-6 • Using the Handset, Headset, and Speakerpho...

Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone 1-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 5 To confirm, enter your personal extension number again, followed by the # key. The phone displays a confirmation message. Step 6 Hang up the phone. The ph...

Chapter 1 Introducing Your Cisco IP Phone Using the Feature Buttons 1-10 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Using the Feature Buttons Your Cisco IP Phone has five feature buttons: • Services button—Displays services on your phone’s LCD screen. These are services to which you ...

1-11 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Navigating on Your Phone • Personalizing the Ringer Sound, page 2-3 • Changing the LCD Screen Contrast, page 2-5 • Accessing Network Configuration Data, page C-1 • Accessing Status Data, page C-...

Chapter 1 Introducing Your Cisco IP Phone Using the Handset, Headset, and Speakerphone 1-12 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Related Topics • A Road Map to Your Cisco IP Phone, page 1-6 • Using the Feature Buttons, page 1-10 Using the Handset, Headset, and Speakerphone Your...

Chapter 1 Introducing Your Cisco IP Phone Using the Handset, Headset, and Speakerphone 1-14 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Using the Speakerphone You can use the speakerphone in conjunction with all of the features on your Cisco IP Phone. To place and answer calls using t...

Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone From the User Options Web Pages 1-16 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 You can also get a copy of the documentation available for your phone on the User Options Pages. This section covers the following topics: ...

1-17 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone From the User Options Web Pages Changing the Default Language for the User Options Web Pages Use this procedure to change the default language (French or English, for exam...

Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone From the User Options Web Pages 1-18 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 3 Select the language that you want to use as the default language from the “User Locale” drop-down list and click Update. The languag...

1-19 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone From the User Options Web Pages Related Topics • Logging In to the User Options Web Pages, page 1-16 • Changing the Default Language for the User Options Web Pages, page 1...

Chapter 1 Introducing Your Cisco IP Phone Customizing Your Phone From the User Options Web Pages 1-20 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 6 To subscribe to another service, click New Subscription in the Subscribed Services pane. To exit, click Return to the Menu or Log Of...

Chapter 2 Customizing Phone Settings Adjusting the Ringer Volume 2-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Note If you press the Volume button when none of these are in use, you are adjusting the ringer volume. For details, see the “Adjusting the Ringer Volume” section on page 2...

2-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 2 Customizing Phone Settings Personalizing the Ringer Sound Personalizing the Ringer Sound You can change the sound your phone makes when it rings to suit your tastes and to help you differentiate between your phone ringing and a...

Chapter 2 Customizing Phone Settings Adjusting the Message Waiting Indicator Light 2-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Adjusting the Message Waiting Indicator Light You can change the behavior policy of the message waiting indicator light (or “lamp”) for each line appearan...

2-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 2 Customizing Phone Settings Changing the LCD Screen Contrast Changing the LCD Screen Contrast To improve the readability of the LCD screen, follow these steps to adjust the contrast. Procedure Step 1 Press the Settings button. S...

Chapter 2 Customizing Phone Settings Changing the Language for the Phone LCD Screen 2-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Changing the Language for the Phone LCD Screen Use this procedure to change the default language in which information is displayed on the Cisco IP Phone’...

C H A P T E R 3-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 3 Placing a Call and Other Basic Phone Tasks Basic phone tasks include placing, receiving and forwarding calls. The following sections describe how to perform these basic tasks on your Cisco IP Phone: • Making Telephone Cal...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls 3-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 • Ending a Call, page 3-4 • Muting a Call, page 3-5 • Putting a Call on Hold, page 3-6 • Transferring a Call to Another Extension, page 3-7 • Redialing the Last ...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls 3-4 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Answering a Call Table 3-2 lists ways to answer an incoming call: Related Topics • Placing a Call, page 3-2 • Ending a Call, page 3-4 • Muting a Call, page 3-5 •...

3-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Related Topics • Placing a Call, page 3-2 • Answering a Call, page 3-4 • Transferring a Call to Another Extension, page 3-7 • Forwarding Calls to Another Extensi...

3-7 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Transferring a Call to Another Extension Follow these steps to transfer a call to another phone. Procedure Step 1 During a call, press the Trnsfer softkey. This ...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls 3-8 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Redialing the Last Number Dialed To redial the most recently dialed number, press the Redial softkey. Doing so without lifting the handset activates the speakerp...

3-9 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Step 3 To verify the status of the call back notification, press the CallBack softkey while your phone is idle. A confirmation message displays. Press the Exit s...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls 3-10 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Step 4 To retrieve the parked call from any phone in the Cisco CallManager system, dial the call park number at which the call is parked. Note You have a limite...

3-11 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls • Putting a Call on Hold, page 3-6 • Redialing the Last Number Dialed, page 3-8 How to Pick Up Calls Within Your Group Call pickup allows you to pick up incomin...

Chapter 3 Placing a Call and Other Basic Phone Tasks Using Speed Dial 3-12 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Procedure Step 1 Press any available line button. Step 2 Press the GPickUp softkey. Step 3 Dial the required call pickup group number. Step 4 Answer the incoming call...

Chapter 3 Placing a Call and Other Basic Phone Tasks Forwarding Calls to Another Extension 3-14 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Related Topics • Using Fast Dials, page 5-12 • Making Telephone Calls, page 3-1 Forwarding Calls to Another Extension Call forwarding allows you ...

3-15 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Forwarding Calls to Another Extension For example, enter an access code such as 9 or the area code, if necessary. Your system administrator might restrict the call forwarding feature ...

Chapter 3 Placing a Call and Other Basic Phone Tasks Forwarding Calls to Another Extension 3-16 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Procedure Step 1 From the User Options web page, click Forward all calls to a different number. The Forward Your Calls page appears. Step 2 Check...

3-17 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls Before You Begin Log in to the User Options web page. For information on the User Options web page and how to access it, see the “Logging In to the User Option...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls 3-18 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Placing a Conference Call Follow these steps to turn a call into a conference call. Procedure Step 1 During a call, press the more softkey and then the Confrn ...

3-19 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls Establishing a Meet-Me Conference Follow these steps to establish a Meet-Me conference call. Before You Begin Contact your system administrator for the necessa...

Chapter 3 Placing a Call and Other Basic Phone Tasks Making Conference Calls 3-20 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 • Using Meet-Me Conferences, page 3-18 • Conferencing by Barging in on Established Conversations, page 3-20 • Establishing a Meet-Me Conference, page 3-19 Conf...

3-21 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Using Voice Mail Using Voice Mail Your phone administrator chooses the voice mail system that your phone uses. For information on how to use your voice mail system, refer to the docum...

3-23 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Searching and Dialing from the Phone Directory Searching and Dialing from the Phone Directory Your phone may come configured with a corporate or local phone directory. This directory ...

Appendix A FAQ How do I access voice mail? A-2 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 How do I access voice mail? You can access your voice mail easily, just using the Messages button on your phone. For information about setting up and accessing voice mail, refer to the “Using Vo...

A-5 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Appendix A FAQ I’ve used up all my speed dial lines, can I add more? I’ve used up all my speed dial lines, can I add more? If you assigned numbers to all of the speed dial buttons on your phone, there are two ways to store numbers for fa...

B-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 A P P E N D I X B Safety Notices Read the following safety notices before installing or using your Cisco IP Phone: These safety notices apply to phones in the Cisco IP Phone 7960 and 7940 series. Warning This warning symbol means danger....