Page 2 - Welcome...
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 • 255 Name and number phonebook to store all your contact numbers for easy dialling. • Copy the whole phonebook or individual entries to and from your mobile phone SIM card. • Send and receive text messages*. • Caller Display lets you see who’s ca...
Page 4 - In this guide
Getting started Location . . . . . . . . . . . . . . . . . . . . . . .7Setting up . . . . . . . . . . . . . . . . . . . . . .7Setting up for multiple packs . . . . . . . .8 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . . .10Handset display icons . . . . . . . . . . . . .11...
Page 5 - Date and time settings
5 In this guide Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Restore default settings . . . . . . . . . . . .36Default settings . . . . . . . . . . . . . . . . . .37 Date and time s...
Page 7 - Getting started
Location You need to place your BT Synergy 4100 within 2 metresof the mains power socket and telephone socket so thatthe cables will reach. Make sure it is at least 1 metre away from otherelectrical appliances to avoid interference. Your BT Synergy 4100 works by sending radio signalsbetween the hand...
Page 8 - For each additional handset and charger:
2. Rechargeable batteries are already fitted in your handset. To activate the batteries, pull the plastic tabaway from the bottom of the handset as shown. 3. Place the handset on the base to charge for at least 24 hours. The red Charging light comes on. When thehandset is fully charged the display s...
Page 10 - Getting to know your phone; Handset buttons
1 3 4 6 7 R Int LNR 9 2 5 8 0 Menu Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Getting to know your phone 10 Option button (middle) In standby or talk mode , press to open the Phon...
Page 11 - Handset display icons; BT Synergy
11 Getting to know your phone Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Battery levels Shows handset battery status.Scrolls when the handset ischarging in the base. Phonebook Sel...
Page 12 - Base buttons and LEDs
12 Getting to know your phone Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Find Handset/Page Press to find/page handset(s), page 20 . SIM Reader Insert your mobile phone SIM card he...
Page 13 - Navigating the menus; When the handset is switched on and in standby:; OK
Menu Navigating the menus Your BT Synergy 4100 has an easy to use menu system.Each menu has a list of options, which you can see onthe menu map on the following page. When the handset is switched on and in standby: 1. Press or to open the main menu then press or repeatedly to scroll to the menu opti...
Page 14 - Phonebook menu
Menu map 14 Getting to know your phone Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] TXT Menu Write Message Inbox Outbox TXT Settings - Server number Server Activation Sub AddressChe...
Page 15 - Switch the handset power on/off; and hold; Make an external call; Or; Using the phone
Switch the handset power on/off Press and hold to switch off. Press to switch back on. Make an external call 1. Lift the handset and press . The icon is displayed. 2. When you hear the dialling tone, dial the telephone number you want. Preparatory dialling 1. Enter the number first. If you make a mi...
Page 16 - Receive a call; Earpiece volume
Caller Display If you have subscribed to yournetwork’s Caller Display service,the caller’s number (or name if stored in the phonebook) isdisplayed. See page 40 for more information. Auto answer As long as you have auto answerset to ON you can just pick thehandset up off the base/charger toanswer a c...
Page 17 - Secrecy; Sec; Handsfree; Make a call in handsfree; twice
Secrecy During a call, you can talk to someone nearby withoutyour caller hearing. 1. Select Sec option. Secrecy On appears in the display and your caller cannot hear you. 2. Select Off option to return to your caller. Handsfree Handsfree lets you talk to your caller without holding thehandset. It al...
Page 18 - Redial; Redial the last number called
If the number is stored in theDirectory and a name/numbermatch is found, the name will bedisplayed instead. Redial numbers can be up to 32digits long. Switch to handsfree during a call During a call: 1. Press . The call is transferred to the loudspeaker. 2. Press to end the call. Redial The last 20 ...
Page 19 - Copy; Delete a redial number
Press to delete any unwanted digits and then enter new onesusing the keypad. You will not be able to copy anumber to the phonebook if thephonebook is already full. If you tryto, the display will show Directory Full . You will need to delete a number in the phonebook first, seepage 23. The copy optio...
Page 20 - Delete all redial numbers; Del; Keypad lock; To unlock the keypad:; UNLOCK; Paging
If you press any button while thekeypad lock is on, the display willshow Press Unlock then for 3 seconds and then return tostandby. IMPORTANT If the keypad is locked you willNOT be able to dial the emergencynumbers 999 and 112. Delete all redial numbers 1. Press . The last number called is displayed...
Page 21 - 55 Name and number phonebook; Store a name and number; When storing the first entry:; Add Entry; When storing further entries:; Opt
1. Press on the base. The paged handset(s) rings 2. Press to stop the paging ring Or Press any button on the handset. 255 Name and number phonebook You can store up to 255 names and numbers in thephonebook. Names can be up to 13 characters long andnumbers up to 24 digits. You can also select differe...
Page 22 - View/check details for an entry
Entering numbers Make sure you enter the fulltelephone number including thedialling code if you subscribe to aCaller Display service and want thename of your caller displayedinstead of the number. To enter a pause in a phonebooknumber, press and a P will be displayed. For more information onpauses, ...
Page 23 - Delete a name and number
Edit a name and number 1. Select the option. The phonebook entry you used last is displayed. 2. Use or to scroll and find the entry you want to edit or search alphabetically character. 3. Select Opt , then use or to display Edit Entry and select OK . 4. Edit Name and the name are displayed. Use to d...
Page 24 - Copy an entry to another handset; At the receiving handset
If you decide not to delete, selectthe Save option. 2. Use or to scroll and find the entry you want to edit or search alphabetically. 3. Select Opt , then use or to display Delete Entry and select OK . 4. Delete Entry? and the entry details are displayed. Select Del to delete, Entry deleted is displ...
Page 25 - Copying From Handset X; At the original handset; Copy the entire phonebook to another handset
The display then shows Copying From Handset X . When copying is complete the new entry will be displayed inthe phonebook list. 6. At the original handset a beep will confirm the entry has been copied. Press and hold to exit and return to standby. Copy the entire phonebook to another handset When you...
Page 26 - Replace; Copy to or from a SIM card
Problems copying numbers If you try to copy a phonebookentry to another handset and theother handset is switched off, outof range, or the number of thehandset you have entered isunavailable, you will hear the error tone. If you try to copy the entirephonebook to another handset andthe other handset ...
Page 28 - Access code
28 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Access code 1. Select option. 2. Use or to select Access code and press OK . 3. On and Off are displayed as options. Either, select O...
Page 29 - Handset ringer volume; Handset ringer melody; Handset settings
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You will hear a sample ring for allsettings (except Off). Handset ringer volume The handset has 6 ringer volume settings: Off and 1–5whe...
Page 30 - External Melody; Handset earpiece volume
30 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 3. Use or to choose between External Melody or Internal Melody then select the OK option. 4. The current melody is highlighted and pl...
Page 31 - Auto answer; Handset name
31 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Auto answer If you set Auto Answer to ON, when you receive anincoming call and the handset is in the base, you canpick it up to answe...
Page 32 - Display language; Warning tones
32 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 4. Select the OK option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. Display language You ...
Page 34 - Base ringer volume; Base ringer melody; Base settings
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Base ringer volume The base has 6 ringer volume settings: Off or 1 to 5. The default setting is 5. 1. Press or until Base Settings is di...
Page 35 - PIN code; Dial mode
35 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] For security when you enter eachdigit of the PIN code it will bedisplayed as a * . PIN code Your BT Synergy 4100 has a security PIN c...
Page 36 - Base Settings; Restore default settings
36 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 1. Press or until Base Settings is displayed then select the OK option. 2. Press or until Dial Mode is displayed then select the OK o...
Page 37 - Default settings
37 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Default settings Handset Name BT SYNERGY Low Battery Tone ON Out of Range Tone ON Key Tones ON Auto Answer ON Handset Internal Ringer...
Page 38 - Set the time; Set the date
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you subscribe to a Caller DisplayService from your network providerthe time will be set when youreceive your first call. Set the time...
Page 39 - Silence the alarm
39 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Date and time settings Set the alarm You can use your BT Synergy 4100 as an alarm clock. 1. Press or until Date & Time Settings i...
Page 40 - Caller Display; When a new call is received in the Calls list the; BT Calling Features
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] To ensure that the caller’s name isdisplayed, make sure you havestored the full number, includingthe dialling code in thephonebook. Call...
Page 41 - New
41 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] BT Calling Features 2. Use or to scroll through the list. 3. To dial a displayed number, press . The number will be dialled automatic...
Page 42 - Delete a Calls list number; Delete the whole Calls list
42 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you decide not to delete, selectthe Save option. Delete a Calls list number 1. Select the option. The most recently received numbe...
Page 43 - Call Waiting; To use Call Waiting; again; to return to the first caller, and then; To disconnect the first call and take the waiting call:; to end the call with the first caller. The handset
43 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT To use Call Waiting you must firstsubscribe to the service from yournetwork provider. A quarterly fee ispayable. For more i...
Page 44 - Voice Mail/Message Waiting; to dial the server
44 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Voice Mail/Message Waiting If you are connected to a compatible switchboard/PBXand you have new voice messages waiting, the symbol wi...
Page 45 - Subscribe to the text messaging service; Text messaging
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT You must subscribe to yourNetwork Provider’s Caller Displayservice so that you can use textmessaging and you must notwithold y...
Page 46 - Send a text message; If you have set up personal user areas; Write Message
46 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send a text message 1. Press or , TXT Menu is displayed. Select the OK option. 2. If you have set up personal user areas , press or t...
Page 48 - Sent messages are stored in the Outbox
48 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Delete – to delete a message. Select OK . Delete Message? is displayed. Select Del to delete, Message Deleted is displayed. Or select...
Page 49 - Received messages are stored in the Inbox; Entering text
49 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Received messages are stored in the Inbox Your BT Synergy 4100 can store up to 50* messages. Entering text A single text can be up to...
Page 50 - Standard text entry; and release
50 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Standard text entry With standard text entry you can enter a word bypressing each letter button a number of times to displaythe chara...
Page 51 - Receiving and reading text messages; To view the full details for this message
51 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] same button as the one you have just entered, wait forthe cursor to move to the right before trying to enter it. Receiving and readin...
Page 52 - Delete; Reply
52 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Or To view the details for another message , press or to scroll and highlight the message you want and then select the OK option. For...
Page 55 - Send to; Service Centre numbers
55 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send to is displayed, select OK . Either enter the number you want to send to using thekeypad or select a number from the phonebook o...
Page 56 - Adding or changing Service Centre numbers
56 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You can enter up to 4 Service Centre numbers. The Incoming Service number is: 080058752 . The Outgoing Service number is: 1470P170940...
Page 57 - Select a Send Service Centre number
57 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Select a Send Service Centre number If you have more than one Service Centre stored on yourBT Synergy 4100 you will need to select th...
Page 58 - Message alert beeps; User Areas
If you set-up personal user boxesyou must tell people your user areanumber. They must put therelevant user area number at theend of your telephone numberwhen they send you a textmessage. If they do not include theuser area number, the messageswill be stored in the Common boxand will be accessible to...
Page 59 - Set a user area
59 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Set a user area 1. Press or , TXT Menu is displayed. Select the OK option. 2. Press or until TXT Settings is displayed. Select the OK...
Page 60 - How callers send a text to a user area
60 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] How callers send a text to a user area When your caller sends a text, by simply adding your 1-digit sub-address number on the end of ...
Page 61 - Edit a user area
61 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Edit a user area 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is displayed. Select OK . 3. Press o...
Page 62 - Delete a user area; Check the list of sub addresses
62 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Delete a user area 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is displayed. Select OK . 3. Press...
Page 63 - Check the common box sub address
63 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If the Common Box sub-address is currently being used tosend/receive messages, 9 will be displayed. 4. A list of all stored sub-addre...
Page 64 - Send option settings; Change the auto save setting
64 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send option settings Change the auto save setting 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is ...
Page 65 - Registering your handset; Registration; Using additional handsets
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You must charge your additionalhandset for 24 hours beforeregistering it. You can use up to five BT Synergy 4000 handsets withyour BT Sy...
Page 67 - De-register a handset; At the called handset
67 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You cannot de-register the handsetyou are using. De-register a handset 1. Press or until Registration is displayed, then select the O...
Page 68 - Transferring calls; Transfer To Handset
68 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Transferring calls You can transfer an external call to another handsetregistered to the base. During your call: 1. Press and hold . ...
Page 69 - Enter the internal handset number that you want to hold
69 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 2. Enter the internal handset number that you want to hold the 3-way call with, then select the OK option. 3. When the internal hands...
Page 70 - Phone does not work; Help
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Phone does not work • Have you installed the batteries correctly? See page 76. • Check that the mains power is correctly connected. No d...
Page 72 - Cannot register a handset to a base
72 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 4100 base and you can registeryour BT...
Page 73 - Possible problems with text messaging; Text messages cannot be sent and screen displays
Possible problems with text messaging Text messages cannot be sent and screen displays Message Sending Failed • The base station power supply or telephone line cord might not be properly connected.Check that the base station power supply is plugged into the mains socket and switchedon and that the t...
Page 74 - Further help and advice for text queries on BT lines:
74 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Text has previously been sent and received but you are now only receiving voicespoken text messages, from number 0845 6021111. • This...
Page 76 - Safety information; General information
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT This equipment is not designed for makingemergency telephone call when the power fails.Alternative arrangements should be made...
Page 77 - Product disposal instructions
77 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] It is recommended that you place your product atleast one metre away from such appliances tominimise any risk of interference. • Neve...
Page 78 - Guarantee; Technical information
78 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Guarantee Your BT Synergy 4100 is guaranteed for a periodof 12 months from the date of purchase. Subject to the terms listed below, t...
Page 80 - Connecting to a switchboard
80 Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Connecting to a switchboard This product is intended for use within the UK forconnection to the public telephone network andcompatibl...
Page 84 - Offices worldwide
Synergy 4100 – Issue 5 – Edition 1 – 18.01.07 – 7993 Offices worldwide The telecommunications services described in this publication aresubject to availability and may be modified from time to time. Services and equipment are provided subject to BritishTelecommunications plc’s respective standard co...
