Page 2 - Welcome; Digital Cordless Telephone
• Display with blue backlight. • 250 Name and number phonebook. • Copy phonebook entries between other handsets or your mobile phone SIM card. • Send and receive text messages. 1 • Caller Display shows you who’s calling and see details of the last 30 callers in a Calls list. 2 • Register up to 5 han...
Page 4 - In this guide
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 4 Getting started Location .......................................................................... 6 Setting up ....................................................................... 6 S...
Page 6 - Location; power socket and telephone socket so that the cables will reach.; Setting up; Connect the base; Getting started
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 6 WARNING Do not place your BT Synergy 5100 in the bathroom or other humid areas. Handset range The BT Synergy 5100 has a range of up to 300 metres outdoors when there is a clear line of sig...
Page 7 - Make sure the battery ribbon is; Setting up for multiple packs; for all handsets and chargers:
7 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Getting started Battery low warning If the icon flashes in the external display you will need to recharge the handset before you can use it again. During charging, the icon will scroll in ...
Page 8 - Your BT Synergy 5100 is ready for use.; Date and time; If you do not have a Caller Display service you can set the date and; Removing the batteries
8 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Getting started 2. Insert the batteries as described previously above. 3. Place the handset on the charger to charge for at least 24 hours. When the handset is fully charged the icon will ...
Page 9 - Handset buttons; Getting to know your phone
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 9 Handset buttons Redial/Up In standby, press to open and scroll through the Redial list, page 16. In talk mode, press to increase volume. In menu mode, press to scroll through the options. ...
Page 10 - SYNERGY 1; Charger; Display icons; Displayed in standby mode to indicate handset
10 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] MENU NAMES SYNERGY 1 Charger Standby screen Getting to know your phone Display icons Displayed in standby mode to indicate handset is in range of the base. Flashes if you move out of rang...
Page 11 - Base; Navigating the menus; menU; MENU
11 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Getting to know your phone Base Find Press to ring all registered handsets, helpful for finding a missing handset, page 16. SIM Card slot See page 20. Battery charging light (red) On=hand...
Page 12 - Button
12 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Getting to know your phone TExT MESSAGING WRITE MESSAGE INBOX DRAFTS OUTBOX TEMPLATES DELETE MESSAGES TEXT SETTINGS CALLS LISTS MISSED CALLS RECEIVED CALLS DIALLED CALLS DELETE CALLS AGEN...
Page 13 - SETTINGS; Press
13 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Getting to know your phone SETTINGS SET HANDSET RINGTONE RINGER VOLUME RECEIVER VOLUME HANDSET NAME LANGUAGE SCREENSAVER LIGHT TIMEOUT AUTO TALK KEY BEEP PABX ACCESS CODE SET BASE RINGTON...
Page 14 - Switch the handset on / off; clear; End a call; external; Using the phone
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 14 When you make a call, the green In Use light on the base flashes. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call du...
Page 15 - secrecY
15 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone Secrecy During a call, you can use the secrecy function to talk to someone nearby without your caller hearing. Handsfree Handsfree lets you talk to your caller without hol...
Page 16 - Redial a number from the redial list
16 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around.You will be able to dial the emergency numbers 999 and 112. Important W...
Page 17 - 50 Name and number phonebook; Store a name and number
17 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone You can store up to 250 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ring tones for...
Page 18 - Edit a name and number
18 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone Search alphabetically Press OrPress names . searcH is highlighted. Press select . The list of entries is displayed.Enter the first letter of the name you want. The first n...
Page 19 - Delete entire phonebook
19 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone When you have more than one handset registered to your BT Synergy 5100 base, you can copy entries between handsets. Delete entire phonebook 1. Press names . 2. Scroll or t...
Page 21 - Change the dialling code
21 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using the phone Local code The Dialling Codes function automatically converts SIM entries beginning with international dialling codes to the local code. For example, on a SIM card, + is t...
Page 22 - Handset settings; Handset ringtone
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 22 You can set different ringtones for external calls and internal calls. Select from 20 handset ringtones.You will hear a sample ring for each one you highlight (if the ringer is not switch...
Page 24 - Auto talk
24 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Handset settings Auto talk 1. Press menU , scroll to settings and press select . 2. set HanDset is highlighted. Press select . 3. Scroll to aUto talk and press select . 4. Scroll or to on...
Page 25 - Base settings
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 25 Select from 5 base ringtones. You will hear a sample ring for each one you highlight (if the ringer is not switched off). Base ringtone 1. Press menU , scroll to settings and press select...
Page 26 - Ring priority
26 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Base settings When you have more than one handset registered to your base, you can set one handset to ring before the other handsets. This allows one handset user to answer all incoming f...
Page 27 - First ring
27 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Base settings If you have subscribed to your network’s Caller Display service, your BT Synergy 5100 does not ring until the caller information has been received and displayed. However, if...
Page 28 - Set alarm
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 28 You can set the time to either 12 or 24 hour format, see page 29. Date & time If you subscribe to your network’s caller display service, the base sets the date and time for all handse...
Page 29 - Time format
29 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Clock & alarm Set the time format to 12 or 24 hour setting. Time format Set the time format to 12 or 24 hour setting. 1. Press menU , scroll to clock & alarm and press select . 2....
Page 30 - Add a new event; Agenda
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 30 Use your BT Synergy 5100 to remind you of details of up to five events such as birthdays, anniversaries or appointments. The entry can be up to 24 characters long. Up to 24 characters can...
Page 31 - Show agenda details
31 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Agenda Show agenda details 1. Press menU , scroll to agenDa and press select . 2. Stored events are displayed. If required, scroll to the event you want and press oPtions . 3. Scroll to s...
Page 32 - Send agenda as a text message
32 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Agenda Send agenda as a text message 1. Press menU , scroll to agenDa and press select . 2. Stored events are displayed. Scroll to the event you want and press oPtions . 3. Scroll to senD...
Page 33 - Caller Display; Calls lists
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 33 IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT fre...
Page 34 - Calls list; view and dial from a Calls list
34 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Calls list See ‘Entering names’ and ‘Writing tips’ on page 17.If you need to edit the number, use clear to delete any unwanted digits, then enter new ones using the keypad. view and dial ...
Page 35 - Calls list; Delete an entry
35 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Calls list 3. Scroll to senD message . Press select . 4. Write the message then press oPtions . 5. senD is highlighted. Then press select . (You can save, insert a symbol, emoticon or tem...
Page 36 - call; Call Waiting
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 36 You must subscribe to your network’s Caller Display service for Call Waiting to work. A quarterly fee may be payable.See page 38 for instructions on how to switch your Call Waiting servic...
Page 37 - BT Helpline; BT Services
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 37 IMPORTANT To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable. Please note...
Page 38 - Add or edit an entry
38 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] BT Services Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have...
Page 39 - Dial a stored entry
39 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] BT Services Dial a stored entry 1. Press menU then scroll to network services and press select . 2. Scroll to the entry you want and press oPtions . 3. sHow Details is highlighted. Press ...
Page 40 - Subscribe to the text messaging service; automatically be registered for the service.; Cost of the fixed line service; is displayed, press; Text messaging
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 40 IMPORTANT You must subscribe to your Network Provider’s Caller Display service so that you can use text messaging and you must not withhold your telephone number.A quarterly fee may be pa...
Page 41 - Standard text entry
41 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Symbols Emoticons Do you have two text phone bases connected to the same phone line? If you have two text phone base stations plugged into one line, you are likely to experience problems ...
Page 42 - Read a new message
42 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Text messaging Templates There are three pre-set templatesPlease callI’ll be there atWhat time will you be home?You can edit the templates, up to a maximum of 32 characters. Receiving a c...
Page 43 - Edit or send texts in the Drafts box
43 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Text messaging Use nUmBer To call the sender, press select . The display shows call . Press select to call the sender OR to save the number, scroll to save and press select . Enter a name...
Page 44 - Forward or delete texts in the Outbox
44 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Edit templates There are three pre-set templatesPlease callI’ll be there atWhat time will you be home?You can change the templates to your preferred message, up to a maximum of 32 charact...
Page 45 - Deleting texts; Service Centre numbers; Add or change Service Centre numbers
45 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Selecting all messages will delete all messages stored in your Inbox, Outbox and Drafts box. Text messaging Deleting texts 1. Press menU , text messaging is displayed. Press select scroll...
Page 46 - Set send centre
46 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] When you receive a text message, the message alert tone will sound. These beeps can be switched on or off. Text messaging Set send centre 1. Press menU , text messaging is displayed. Pres...
Page 47 - Registering an additional handset; Using additional handsets
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 47 Default PIN code = 0000If registration is not successful first time, please repeat the process again incase the base registration period ran out of time.If there are already 5 handsets re...
Page 48 - Select a base
48 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using additional handsets Use one handset to de-register another. You cannot de-register the handset you are using. Default PIN code = 0000 Select a base If your BT Synergy 5100 handset i...
Page 49 - Internal calls; Call another handset
49 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Using additional handsets Handset external display When an internal call is received, the display shows Internal Call Handset X (where X is the calling handset) and the handset number. In...
Page 50 - Help
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 50 Phone does not work • Have you installed the batteries correctly? • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the ph...
Page 51 - No display
51 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Help No display • The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries. icon flashes • Is the handset registered correctly to the base, see page 47. ...
Page 52 - Cannot register a handset to a base; up to 4 bases. Check that you have not exceeded the limits.; Base unit does not ring, but the lights are on; • Have you connected the telephone line correctly?; Buzzing noise on my phone or on other electrical equipment nearby
52 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Help Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 5100 base and you can register your BT Synergy 5100 handset to up to 4 bases. Check th...
Page 53 - Possible problems with text messaging; Cannot send text; • Check service centre number is correct.
53 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Help Possible problems with text messaging You must subscribe to your network provider’s Caller Display service for text messaging to work and you must not withhold your number. Your netw...
Page 54 - Further help and advice for text queries on BT lines:
54 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Help Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111 • This may be due to your line being de-registered at t...
Page 55 - You keep hearing an error beep
55 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] Help 3. Use the keypad to type in the following commands (depending upon what you want to do): Opt out from receiving voice text messages. Turns off the opt out option. Turns on permanent...
Page 56 - General information
If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] 56 IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product i...
Page 57 - Product disposal instructions; Guarantee
57 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] General information Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be dispos...
Page 58 - Technical information
58 If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected] General information Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packagi...
Page 59 - Offices worldwide; Working together, supporting energy saving products
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any par t of a...