Page 4 - At a glance; Handset
TUV JKL AB C DE F M N O WX Y Z GH I P Q RS C all W a i t i n g P a u s e Menu Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 1 At a glance Handset fascias Can be changed to suit your personal preference, see page 13 . Handset Aerial Should be extended to obtainthe best signal and re...
Page 5 - Base unit
Page Quartet 3500 Play 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 2 Delete button Deletes recordedmessages andmemos, see page 46. Messagedisplay LEDS Indicates when the answeringmachine is on orof f and when thepower is on. Also shows thenumber ofmessages stored,and answeringm...
Page 6 - MENU STRUCTURE
Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 3 MENU STRUCTURE Answer Settings Record Memo Answer and Record Answer and Record Answer Delay 23456789TS Off On 000 Off Low High Answer Mode Outgoing Message Day Setting Sunday. . . etc Message Alert Security Code Ringer Volume Base Settin...
Page 7 - Quick guide to handset display icons; Handset 1; Standby screen
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 4 Quick guide to handset display icons Battery icon – flashes when handset is on base and being charged. Battery icon – to indicate batter y low. Directory icon * Telephone icon – flashes to indicate that new calls have been received in...
Page 8 - Quick guide; Quick guide to most commonly used handset settings and functions; Function
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 5 Quick guide Quick guide to most commonly used handset settings and functions Function Answer a call/End a call Make a call Redial a number from the redial list Store a number in the directory Dial a number in the directory Adjust the ...
Page 9 - Button combination
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 6 Function Switch answering machine ON/OFF: Using the base Using the handset Record own Answer and Recordoutgoing message Record own Answer Onlyoutgoing message Set answer mode Using the base Using the handset Play new messages: Using t...
Page 10 - In this guide; Note; There is a detailed Index at the back of this guide, see page 65.
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 7 In this guide At a glance 1 Menu structure 3 Quick guides 4-6 Introduction 8 Safety information 9 Setting up 10 Using the telephone 14 Making and receiving calls 14 Call timer 15 Secrecy/Music on hold 17 50 Name and number directory 1...
Page 11 - Introduction; HELPLINE; For your records
Page Quartet 3500 Play 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 8 Introduction HELPLINE If you have problems with your phone, call the Quar tet 3500 Helpline on 0870 605 8047 . Your Quar tet 3500 is designed for easeof use and made to the high standardsset by BT. You can exp...
Page 12 - Safety information; General; Do not expose to direct sunlight.
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 9 Safety information General Only use the power supply unitincluded with the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. The item codefor the power supply unit is 872264, asstate...
Page 13 - Setting up; Follow these steps to set up your Quartet 3500 ready for use.; Plan the location; Handset and base aerials
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 10 Setting up Follow these steps to set up your Quartet 3500 ready for use. Plan the location Situate your Quar tet 3500 close enoughto the mains power socket and telephonesocket so that the cables will reach. Make sure it is at least 1...
Page 14 - This will; Charge the handset; The red; CHARGING
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 11 Note Do not connect the telephone linecord to the phone socket until thehandset is fully charged. This will prevent the risk of the phone beinganswered before the batteries arecharged, which may prevent themfrom reaching maximum capa...
Page 15 - To set the day; Answer
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 12 5 When the handset hasbeen charged for 24 hoursplug the line cord into thetelephone wall socket Note (cont) To get the longest possible life fromyour batter y, leave the handset of f thebase unit for a few hours each day. 6 To set th...
Page 16 - To set the time; Handset Settings
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 13 Helpline If you have any difficulties setting upyour Quar tet 3500 please call theHelpline on 0870 605 8047 . 7 Changing your handsetfascias Your Quartet 3500 is now ready for use. There are 3 removeable handset fasciasto choose from...
Page 17 - Using the telephone; Making and receiving calls; To make an external call; To quit a menu at any time, press the
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 14 Using the telephone Making and receiving calls To make an external call Lift the handset of f the baseunit. Press the TALK button. The green In Use light on thebase unit begins to flash andthe handset display will showthe icon while ...
Page 18 - To end a call; Press the; To receive a call; The handset display will show; EXTERNAL CALL; or if you have; TALK; Call timer; Inductive Coupler; TALK; button to dial the; Calling
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 15 To end a call Press the TALK button. Or Replace the handset on thebase unit. To receive a call When the phone rings: The handset display will show EXTERNAL CALL or if you have subscribed to a Caller DisplaySer vice it will show your ...
Page 19 - CLEAR; handset range; IN RANGE
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 16 Note Your Quar tet 3500 handset uses atelescopic aerial that should be pulledout when on a call to obtain the bestsignal and reception available. To select an alternativechannel during a call Your Quar tet 3500 automaticallyscans the...
Page 20 - Secrecy/Music on hold; To switch Secrecy on and off; To switch on; To switch of f during a call:; SEC; To adjust the earpiece volume
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 17 Secrecy/Music on hold When on a call you can talk to someonein the same room without your callerhearing. To switch Secrecy on and off To switch on during a call: Press and release the SEC option button, displayed on thehandset screen...
Page 21 - option; Enter; OK
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 18 50 Name and NumberDirectory You can store fifty of your mostfrequently used names and telephonenumbers in the director y. Please notethat numbers can be no longer than 20 digits and names no longer than 13 characters. To store a name...
Page 22 - Or
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 19 To view and dial a name andnumber in the directory Press the DIRECTORY option button. The first entr y in the director ywill be displayed (if there areno entries in the director y thedisplay will show Directory Empty ). Use the UP or...
Page 24 - Directory Full; Redial
To copy a number from theredial list to the directory Press the LNR button. The last number you calledwill be shown on the display. Use the UP or DOWN button to scroll through the redial listto the number you require. Note You will not be able to copy a number in the redial list tothe director y if ...
Page 26 - Paging; To page the handset; Delete
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 23 Paging You can page the handset from the baseunit to aler t a handset user that theyare wanted or to locate a missinghandset. However, paging calls cannotbe answered by a handset. To page the handset Press the PAGE button on the base...
Page 27 - Base unit settings
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 24 Base unit settings To adjust the base ringervolume The base has 3 ringer volumesettings: Of f, Low and High.The default setting is High. Press the UP or DOWN button until the display shows Base Settings . Press the OK options button....
Page 29 - Handset settings; To lock or unlock the keypad; IMPORTANT
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 26 Handset settings To lock or unlock the keypad You can lock the keypad so thatit cannot be used accidentallywhile car r ying it around. Press the CLEAR button. Press the ✱ button. The keypad is now locked. The display will show the ic...
Page 32 - BT Select Services; Caller Display; icon will flash on the display; followed by the number.
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 29 BT Select Services If you have subscribed to your NetworkProvider’s Caller Display Ser vice, youwill be able to see your caller’s numberon your handset display (provided it isnot withheld) prior to answering the call. For example, yo...
Page 33 - New
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 30 To view and dial a number inthe Calls list Press the CALLS LIST option button. The most recently receivednumber or name will be shown. Use the UP or DOWN button to scroll through the list. To dial a number in the list,press the TALK ...
Page 34 - To delete the whole calls list; D E L
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 31 The display will show Entry Deleted and then return to the next entr y in the Calls list. Press the CLEAR button until you return to the standbyscreen. To delete the whole calls list Press the CALLS LIST option button. The most recen...
Page 35 - Call Waiting; To use Call Waiting; first caller will be put on hold.; CALL WAITING; button again
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 32 Call Waiting If an incoming call arrives while you arealready engaged on a telephone call,you will hear a soft beep ever y 5 seconds(this beep is not audible to the personyou are speaking to). Instead of the engaged tone, thesecond c...
Page 37 - To access your voice mail
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 34 To access your voice mail Press the TALK button. Press the 1571 option button if it is displayed on the handsetdisplay screen (as this indicatesyou have a new voice mailmessage). Or Dial 1571 to access your network answering ser vice...
Page 38 - Answer and Record; or; Answer Only; but if you wish you can
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 35 Setting up and personalisingyour answering machine Your Quar tet 3500 can digitally recordup to 13 minutes of messages, witheach message lasting a maximum of 3 minutes. As well as recordingincoming messages, you can recordmemos for o...
Page 39 - Press and release the; ANS; button to switch ON
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 36 DISPLAY DEFINITION ( B l a n k ) Power off. C-0 (flashing) Day/Time needs to be set. 0 - 9 Answer-on mode, 0-9 messages. 9 ( f l a s h i n g ) 10-59 messages. Indicating more than9 messages stored. –– Power on, but answer off mode A ...
Page 40 - “Answer of f ”; Answer delay
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 37 To adjust the base unitloudspeaker volume The loudspeaker volumeranges from 0-9 plus H, where0 is of f and H is the maximumlevel. The loudspeaker volumewill be set at 5. Press the VOL + button on the base to increase the volume. Pres...
Page 41 - Audible message alert
Audible message alert When new messages have beenreceived, your Quar tet 3500 will beepever y 10 seconds (when audible messagealer t is switched ON). The volume ofthe beep is at the volume you have setfor the loudspeaker. The default settingis OFF. When the answering machine is in the idle mode: Pre...
Page 42 - Outgoing messages
Answer and Record Your Quar tet 3500 has a pre-recordedAnswer and Record outgoing messagethat allows your caller to leave amessage. “Hello, your call cannot be taken at themoment, so please leave your messageafter the tone”. However, you can record your ownAnswer and Record outgoing messageif you wi...
Page 43 - “Your outgoing message is”
Press the NEW option button. You will hear, “Please speakafter the tone. To end recording,press #”. After the tone, speak youroutgoing message into thehandset. Press the # button when you have finished.Throughout recording r will flash on the base unit display. The prompt will announce, “Your outgoi...
Page 44 - When recording your own
Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 41 To record your own AnswerOnly outgoing message You can record your own Answer Only outgoing message to use instead of thepre-recorded message alreadyavailable. Your outgoingmessage can be up to themaximum recording capacity of12 minutes...
Page 46 - Answer mode; Either
Pick up the handset. Press the UP or DOWN button until the display shows Answer Settings . Press the OK option button. Press the UP or DOWN button until the display shows Answer Mode . Press the OK option button. Use the UP or DOWN button to highlight the mode youwant to set, either: Answer andRecor...
Page 48 - To playback all messages; Press and hold the; PLAY
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 45 Using the answering machinevia the base unit To playback all messages Press the PLAY button. The prompt will announce,“You have (n) messages”. Your message(s) will beplayed back, star ting with thefirst message received. Bothnew and ...
Page 50 - To delete all messages; down from; DELETE; button during
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 47 To delete all messages When all messages have beenplayed the prompt willannounce, “End of messages.To delete all messages, pressdelete” . The display counts down from 8 - 0 . During the countdown, pressthe red DELETE button. The prom...
Page 51 - To playback messages
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 48 Using the answering machinevia the handset TUV JKL AB C DE F MN O WX Y Z GH I PQ RS Call W a i t i n g P a u s e Menu To playback messages Press the option button. The display will show Play messages and the number of new messages an...
Page 52 - twice; DEL; During message playback
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 49 To adjust the earpiecevolume for message playback During playback: Press the UP button to increase the volume. Press the DOWN button to decrease the volume. The display will show volumeand the level you are setting.The volume will re...
Page 53 - End of messages
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 50 Playback of the next messagewill begin. The message hasnot actually been deleted atthis point but it has beenmarked for deletion. At theend of message playback therewill follow an 8 secondcountdown. When thecountdown reaches 0 allmar...
Page 54 - Memos
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 51 Memos A personal memo can be recorded onyour Quartet 3500 and left as a memomessage for another user. Memos can beof any length, up to the maximumrecording capacity (12 minutes), but youshould tr y to keep them short to allowtime for...
Page 55 - Screening; SCREEN
To screen a call from the base unit While listening to your callerleaving a message via the baseunit loudspeaker, you candecide to take the call bypressing the TALK button on the handset. Or If the handset is resting in thebase unit and you decide totake the call, lift the handsetof f the base and s...
Page 56 - Remote access
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 53 Remote access You can turn your Quar tet 3500answering machine on and of f andlisten to your messages from anyTouchtone™ telephone. To protect your privacy, messages can only be accessedby entering a 3-digit security code. The pre-se...
Page 57 - and your messages; Time saver
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 54 Note If you have new messages they will beplayed after you have entered your security code. To check for messagesremotely Dial your telephone numberand wait. When you hear your outgoingmessage, press the ✱ button. You will hear, “Ple...
Page 59 - You must charge your additional; Registering your handset
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 56 Using Quartet 3000 additionalhandsets You can buy and use up to four moreQuar tet 3000 additional handsets withyour Quar tet 3500 to extend yourphone system without needing to installextension sockets for each new phone. Each additio...
Page 60 - Handset 2; To de-register a handset
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 57 Press the OK options button. The display will show Press Page On Base Until Base Beeps . Press and hold the base unit PAGE button. When you hear a beep release the PAGE button. The display will show Handset Registered . Your handset ...
Page 61 - Transferring calls; To transfer a call; The display will show; Transfer To Handset; button; TRAN
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 58 Transferring calls You can transfer calls between handsetsthat are registered to the base unit. To transfer a call During your call: Press the TRAN options button. Your external caller will be puton hold and will hear music. The disp...
Page 62 - General information; Guarantee
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 59 General information Guarantee Your Quar tet 3500 is guaranteed for aperiod of 12 months from the date ofpurchase. Subject to the terms listedbelow the guarantee will provide for therepair of, or at BT’s or its agent’sdiscretion, the ...
Page 63 - Technical information; How many telephones can you have?; To replace the battery pack; Batteries
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 60 If you have to return your product Prior to returning your product, pleaseread the Help section on page 63, orcontact the Helpline on 0870 605 8047 for assistance. If you still feel you haveto return your product, pack the basestatio...
Page 64 - base unit for a few hours each day.; Call security
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 61 Unplug the white connector andremove the old batter y pack. Plug the new batter y packconnector in and lower thebatter y pack into recess thenreplace lid. Note When fully charged and in goodcondition, the handset will provide upto 7 ...
Page 65 - To set the dialling mode
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 62 Switchboard compatibility This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards, which suppor t tone andpulse dialling and timed break recall. If in doubt please consul...
Page 66 - Help and advice; Telephone problems
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 63 Help and advice If you have any problems using your Quartet 3500, this section willgive you the most common, easy to follow solutions. Telephone problems Possible cause Solution • Buzzing/poor reception. • Answering machine not recor...
Page 68 - Index
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 65 Index 1 571 voice mail indication 33 A dditional handsets 56 Aerials 10 Answering machine answer delay 37 answer mode 43 audible message aler t 38 base unit loudspeaker 37 call screening 52 delete message 47, 49 delete own outgoing m...
Page 71 - Declaration of Conformance
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 R&TTE This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards. This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTermin...
