Pitney Bowes N500 - Manuals

1 Integra™ 5 User Guide C HAPTER 1 I NTRODUCTION About Your Integra ™ 5 Scale ............................................ 2 Sleep Mode ...................................................................................... 2 Safety Precautions ...........................................................

2 C HAPTER 1: I NTRODUCTION The Integra ™ 5 is a five-pound capacity scale with keypad and display. It determines the weight of a mailpiece placed on the platter andcalculates rates and fees based on selections you make from the keypad.The scale can also interface with and display a variety of infor...

3 Integra™ 5 User Guide S CALE & K EYPAD I DENTIFICATION Platter(Weighing Platform) AdjustableFeet (4) LevelIndicator Rate Card(Under Platter) Display Color Control Keys Alpha-numeric Keys CE/C Enter DecimalPoint Zero Scroll Keys Carrier, Scale, & MeterControl Keys Menu Selection Keys

4 C HAPTER 1: I NTRODUCTION C ONNECTING W IRES , C ABLES , & M ETER Connect meter cable to meter. Connect power cord to scale. 1 3 Connect meter cable to scale. 2

5 Integra™ 5 User Guide Power supply: Input: 120 VAC, 60 ± 1Hz Output: 9 VDC/500 MA Compliance: UL, CUL Physical dimensions: LxWxH: 10.7 x 9.3 x 3 in.(271 x 237 x 75mm) Weight: 5 lb. (2.2kg) Operating temp. range: +10C to +40 ° C Weighing specifications: Max. wgt. displayed: 5.0 lb. Increment: 0.1 o...

8 C HAPTER 2: U SING Y OUR I NTEGRA ™ 5 S CALE The scale's easy-to-follow menu system guides you through eachtransaction and applies the information and features you select. Arrowsappearing on the right-hand side of the screen indicate the presence ofmore choices. Press the up or down scroll keys at...

9 Integra™ 5 User Guide T AILORING S ETUP O PTIONS Changing UserOptions User Setup-Exit-ON Autoclear Class -ON ClrZoneNewClass -OFF Auto Weigh Hold-Supervisor Setup-Service Setup After installing your scale andbecoming familiar with the location ofthe keys, press the Setup key and review the list of...

10 C HAPTER 2: U SING Y OUR I NTEGRA ™ 5 S CALE Certain options are password-protected for supervisory control. Theyare: Configure Scale and BMC Intra ZIP. You can access these optionsby pressing the Setup key and selecting Supervisor Setup . After selecting Supervisor Setup , at the Enter Password ...

11 Integra™ 5 User Guide C ALCULATING P OSTAGE Note: When youselect a listed fee,the dash along-side it changes toa check mark andyour selectionappears above theremainingunselected fees.Cancel a checkedfee by pressing thefee key a secondtime. Examples: — First Class The following assumes you have co...

12 C HAPTER 2: U SING Y OUR I NTEGRA ™ 5 S CALE You may manually enter a monetary amount (called the "Dollar Add"amount) up to six digits for fees not listed on the scale. The amountyou enter is added to the total. For example, to add an unlisted fee: With an item on the scale, 1. Calculate ...

13 Integra™ 5 User Guide The Accounting feature allows you to assign postage to the accounts setup in your meter. When you designate an account, the postage andpiece information are updated and are reflected in Account Statusaccessed with the Meter Functions key. At any point in calculating postage ...

14 C HAPTER 2: U SING Y OUR I NTEGRA ™ 5 S CALE For parcel post mail, the Select ZIP/Select Zone prompt displays. Choose one option. For ZIP: Enter the first three digits of the destination ZIP Code; press Enter . For Zone: If you know the destination zone, enter the zone number and press Enter . Th...

15 Integra™ 5 User Guide The scale has a number of specialfeatures that help you process mailquickly and efficiently. Thesefeatures are explained below andaccessed by pressing the Scale Functions key and selecting from the menu list. With an item on the scale: 1. Select a class. 2. Add fees. 3. Pres...

16 C HAPTER 2: U SING Y OUR I NTEGRA ™ 5 S CALE The Fee Recall option allows you to review the fees included in the total postage amount. It also displays the item value for verification. For example, to recall insurance value or Dollar Add amount: With the total postage amount displayed: 1. Press t...

17 Integra™ 5 User Guide Using the Scale toCount Like Parts Note: All like Itemsmust be the sameindividual weight. With the Parts Count function, you can obtain a count of like items based on the weight of a known quantity of those items. Depending onthe shape and quantity of the parts you are weigh...

19 Integra™ 5 User Guide The Integra 5 scale interfaces with postage meter models 6500, 6900,6909, A900, B700, and B900. Depending on the functions availablewith your meter, you can initiate and display the following meterfunctions via the scale by pressing the Meter Functions key. Select Funds to r...

22 C HAPTER 3: T ROUBLESHOOTING D IAGNOSING P ROBLEMS Occasionally, error messages display on the screen. Sometimes theyidentify an incorrect entry and indicate corrective action. To clear mosterrors: 1. Press CE/C to return to previous menu. 2. Press CE/C a second time to return to the beginning of...

23 Integra™ 5 User Guide Probable Symptom Cause Recommendation Blank screen. A. Sleep mode. Touch the weight platform. B. Scale power supply Check power supply is firmly connected unplugged. at each end. Remove plug from walloutlet, wait 10 seconds; reconnect. C. Rate card not firmly Disconnect powe...