Pitney Bowes K700 - Manual

ix SV61503 Rev. A Table of Contents 7 • Ink Maintenance Low Ink Warnings ................................................................... 7-1Replacing the Ink Cartridge .................................................... 7-1Printing Test Pattern .....................................................

x SV61503 Rev. A Table of Contents 11 • Supplies and Options Supplies and Accessories ......................................................11-1Options ...................................................................................11-1 Appendix A When is Text Entry Used? ...........................

1-1 SV61503 Rev. A Section 1 Introduction About the Pitney Bowes Small Office Series™ Pitney Bowes Small Office Series™ is a line of unique mailing solu-tions for small businesses and those with home offices. The line has products for all volumes and types of postage usage from less than $30/month i...

1-2 SV61503 Rev. A 1 • Introduction About Downloads to Your Postage Meter Your postage meter uses the Pitney Bowes IntelliLink® postage me-ter system, which allows you to download information directly into your machine. The IntelliLink® postage meter system technology gives you the ability to: Add p...

1-3 SV61503 Rev. A 1 • Introduction Postal Requirements Your postage meter is issued under the oversight of the Canada Post Corporation (CPC) and you must follow some basic requirements.• Mail must have the correct date and postage amount in the me- ter stamp (indicia). • Metered mail must bear the ...

1-4 SV61503 Rev. A 1 • Introduction Specifications Equipment Size of Base Model: 8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Size of Base Model with Optional Weighing Platform: 9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Weight: 7.9 lbs. (3.6 kg.) without scale, 8.7 lbs. (4.0 kg....

1-5 SV61503 Rev. A 1 • Introduction IMPORTANT: For best results, always make sure your material conforms to our published specifications. Material (see figure below) Minimum Size: 5" x 3.5" (127 mm x 89 mm) Minimum Thickness: 0.007" (0.18 mm) Maximum Thickness: 5/16" (8.0 mm) Meter Se...

1-6 SV61503 Rev. A 1 • Introduction Important Safety Notes Follow the normal safety precautions for all office equipment. • Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flam-mable aerosol dusters can cause an explosive-like co...

1-8 SV61503 Rev. A 1 • Introduction Important Telephone Safety Instructions The digital postage meter connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to per-sons. These safety ...

2-1 SV61503 Rev. A 1 2 3 Digital Postage Meter–Front 1. Control Panel —allows you to enter and set up information on your meter. 2. LED —lights amber when your postage meter is low on ink (one blink indicates the postage meter is out of ink). 3. Scale (optional) —allows you to weigh a mail piece so ...

2-2 SV61503 Rev. A 2 • Getting to Know Your Postage Meter Control Panel 1. LCD Display —shows the current status of your postage meter and prompts you through all setup operations in a two-line LCD. 2. Lock Key —Prevents unauthorized use of your postage meter if lock feature is set up and postage me...

2-3 SV61503 Rev. A 2 • Getting to Know Your Postage Meter 1. Phone Jack —allows you to connect to an analog phone line (the same type of line that a Fax machine uses). The jack accepts a standard RJ-11 phone plug (supplied). When your postage meter is connected to an analog phone line, you can add p...

3-1 SV61503 Rev. A Section 3 Running Mail Checklist Before Running Mail Before you run mail on your digital postage meter, review these items: • Make sure your postage meter is plugged into a properly ground-ed, 110 VAC receptacle. Always follow the safety precautions listed in Section 1- Introducti...

3-2 SV61503 Rev. A 3 • Running Mail Applying Postage There are several ways you can apply postage using your postage meter. Each method is described in its own section that follows.NOTE 1: For applying postage, the postage meter does not have to be connected to a phone line. However, when you need t...

3-3 SV61503 Rev. A 3 • Running Mail Processing a Letter Using the Optional Scale All mail pieces under 500g are considered Lettermail and the post-age for these items must be calculated using the internal rating feature. The following outlines the procedure for rating Lettermail. NOTE: You cannot ke...

3-4 SV61503 Rev. A 3 • Running Mail Processing a Letter Without Optional Scale Use this method when you already know the weight of a mail piece and you are not using the optional scale.1. Press Menu . 2. Use the Review keys to scroll and select "Type in a Weight?”.3. Key in the weight in grams a...

3-5 SV61503 Rev. A 3 • Running Mail Processing Parcels NOTE: The K700 postage meter does not provide rates for packages.To process a package you must know the amount of postage for your weight of your package and the method in which you want to send it. The Canada Post website at at www.canadapost.c...

3-6 SV61503 Rev. A 3 • Running Mail Adding More Postage to Correct a Mail Piece In the event that a mail piece is rated incorrectly or an incorrect post-age value is entered for a parcel, you can add additional postage by printing a unique Postage Correction meter stamp. Follow the steps below.1. Pr...

3-7 SV61503 Rev. A 3 • Running Mail Correcting the Date on a Mail Piece In the event that a mail piece has an incorrect date on its meter stamp, you can fix the date by printing a unique Date Correction me-ter stamp. Follow the steps below.1. Press Menu . 2. Use the Review keys to scroll and select ...

3-8 SV61503 Rev. A 3 • Running Mail Printing a Statement of Mailing or Manifest Payment If you have a Canada Post Distribution Services Contract Agreement and you wish to use your postage meter as a method of payment for Canada Post Distribution products (Regular Parcel, Xpresspost, Priority Courier...

4-1 SV61503 Rev. A Section 4 Printing Options Printing Options There are various printing options available when processing mail through your digital postage meter. Refer to the table below. Printing Option Used for Outgoing Mail Used for Incoming Mail Print a normal meter stamp (postage indicia). X...

4-2 SV61503 Rev. A 4 • Printing Options Manually Changing Printed Date for the Meter Stamp You may want to advance the date printed on the meter stamp if it is after normal business hours and you want to prepare outgoing mail for a future business day's mailing. NOTE: Please keep in mind the followi...

4-3 SV61503 Rev. A 4 • Printing Options Adding/Removing an Envelope Ad to the Meter Stamp 1. Press Menu . 2. Use the Review keys to scroll until you see the ad screen (the current ad, if any, is listed). Adding/Changing an Ad - Press Yes/enter and use the Review keys to scroll through the list of ad...

4-4 SV61503 Rev. A 4 • Printing Options Printing Envelope Ad Only (no meter stamp) You may want to use this feature to add your company's message to incoming mail.1. Press Menu . 2. Use the Review keys to scroll and select "Change meter stamp type?”. Turning ON Ad Only Printing - Use the Review ...

5-1 SV61503 Rev. A Section 5 Adding Postage/Connecting to Data Centre Postage and Your Postage Meter Postage is stored internally in your postage machine. When you need to add more, you simply connect your machine to an analog phone line, select the menu selection to refill postage, and specify the ...

5-2 SV61503 Rev. A 5 • Adding Postage/Connecting to Data Centre Plug phone line in here Connecting Your Postage Meter to Analog Phone Line Your postage meter must be con-nected to an analog phone line to dial in to the Pitney Bowes Data Centre for any reason (add postage, check the balance in your P...

5-4 SV61503 Rev. A 5 • Adding Postage/Connecting to Data Centre Adding Postage to Your Postage Meter You can add postage to your postage meter any time you need to, as long as you have enough funds in your Postage By Phone® system account.1. Connect your postage meter to an analog phone line.2. Pres...

5-5 SV61503 Rev. A 5 • Adding Postage/Connecting to Data Centre Downloads from the Data Centre to Your Postage Meter When you connect to the Pitney Bowes Data Centre (using an ana-log phone line) to add postage or perform other transactions, the Data Centre may perform the following:• Download requi...

5-6 SV61503 Rev. A 5 • Adding Postage/Connecting to Data Centre Software Update If there has been an important update to the software that runs your postage meter, you will be notified that a required update is necessary. Postal/ZIP Code Update If the Postal Code on record at the Pitney Bowes Data C...

6-1 SV61503 Rev. A Section 6 Machine Settings Machine Settings Machine Settings Machine settings allow you to customize your digital postage meter for the way you run your mail and add security to those features that are sensitive to your organization. These settings include:• Setting system time • ...

6-2 SV61503 Rev. A 6 • Machine Settings Using the Preset Feature The preset feature allows you to save pre-defined values such as postage, class, weight, envelope ad, account etc., within your ma-chine that you can call up when necessary. You don’t have to program the values that go into a preset in...

6-3 SV61503 Rev. A 6 • Machine Settings Turning the Preset Feature On or Off 1. Press Menu . 2. Use the Review keys to scroll and select "Change setup?".3. Use the Review keys to scroll and select "Use preset setup?". Turning ON Preset - Press Enter/yes at "Turn preset ON?" p...

6-4 SV61503 Rev. A 6 • Machine Settings Checking the Batch Count 1. Press Funds. 2. Scroll until you see a screen similar to below. The number of pieces are shown on the top line and the accumulated postage is on the bottom line. Checking, Printing, and Clearing the Batch Count You can view the accu...

6-5 SV61503 Rev. A 6 • Machine Settings Printing the Batch Count information 1. Press Menu . 2. Use the Review keys to scroll and select "Select a report?".3. Use the Review keys to scroll and select "Print funds report?”. When prompted, insert an envelope or tape strip into the mail slo...

6-6 SV61503 Rev. A 6 • Machine Settings Setting Sleep Mode Activation Time You can set the amount of time the postage meter waits until enter-ing "sleep mode". When the postage meter is in sleep mode, the display is blank (except for the time in the lower right) and you can't process mail. Y...

6-7 SV61503 Rev. A 6 • Machine Settings Activating Sleep Mode Manually You can put the postage meter into "sleep mode" at any time. When the postage meter is in sleep mode, the display is blank (except for the time in the lower right) and you can't process mail. You awaken the postage meter ...

6-8 SV61503 Rev. A 6 • Machine Settings Setting the High Value Warning You can have the postage meter warn you when you manually key in a postage value that is higher than a maximum amount that you specify. This feature helps prevent you from accidentally printing a postage value that's more than yo...

6-9 SV61503 Rev. A 6 • Machine Settings Setting the Low Funds Warning You can have the postage meter warn you when your postage (funds) in the machine reaches a certain amount. This warning acts as a reminder for you to add more postage to your machine (by con-necting to the Data Centre and download...

6-10 SV61503 Rev. A 6 • Machine Settings Changing Language You can change the language on the display to English or Français.1. Press Menu. 2. Use the Review keys to scroll and select: English to French : "Change to Français" French to English: "Changer pour English" 3. Once chosen, ...

7-1 SV61503 Rev. A Section 7 Ink Maintenance Replacing the Ink Cartridge NOTE: We recommend that you keep a spare ink cartridge on hand at all times. 1. Press Menu . 2. Use the Review keys to scroll and select "Use ink functions?".3. Use the Review keys to scroll and select "Replace ink ...

7-3 SV61503 Rev. A 7 • Ink Maintenance Good Test Print(No Missing Lines) Poor Test Print (Missing Lines) Printing Test Pattern Running a print test may help you identify a printing problem.1. Press Menu . 2. Use the Review keys to scroll and select "Use ink functions?".3. Use the Review keys...

7-4 SV61503 Rev. A 7 • Ink Maintenance Replacing the Print Head IMPORTANT: This procedure should only be done under the direc- tion of or with the permission of a Pitney Bowes representative. 1. Press Menu . 2. Use the Review keys to scroll and select "Use ink functions?".3. Use the Review k...

7-5 SV61503 Rev. A 7 • Ink Maintenance Replacing the Ink Tray IMPORTANT: This procedure should only be done under the direc- tion of or with the permission of a Pitney Bowes representative. 1. Press Menu . 2. Use the Review keys to scroll and select "Use ink functions?".3. Use the Review key...

8-1 SV61503 Rev. A Section 8 Reports Reports Your postage meter allows you to view and print reports for funds us-age, postage refills, postage tracked by account, and other valuable data. The printable reports are done right from your postage meter on an envelope or tape sheet. Funds Report A funds...

8-2 SV61503 Rev. A 8 • Reports Accounting Report You can view and print your account totals any time. You may want to do this before you clear or delete an account, such as at the end of a fiscal year.1. Press Menu . 2. Use the Review keys to scroll and select "Select a report?". 3. Use the ...

8-3 SV61503 Rev. A 8 • Reports Software Version Report This report lists software information about your postage meter.1. Press Menu . 2. Use the Review keys to scroll and select "Select a report?".3. Use the Review keys to scroll and select "Print Software Version report?". 4. When ...

9-1 SV61503 Rev. A Section 9 Departmental Accounting (Optional) Optional Departmental Accounting Feature When you purchase the optional accounting feature, you can set your postage digital postage meter up to track postage costs in-curred by individuals or departments in your organization (e.g., Tom...

9-2 SV61503 Rev. A 9 • Departmental Accounting (Optional) Creating an Account You need to create an account before you can use the departmental accounting feature to track postage.1. Press Menu . 2. Use the Review keys to scroll and select "Use Accounting func- tions?". 3. Use the Review key...

9-3 SV61503 Rev. A 9 • Departmental Accounting (Optional) Viewing Account Totals You can view your account totals any time using this option.1. Press Menu . 2. Use the Review keys to scroll and select "Use Accounting functions?". 3. Use the Review keys to scroll and select "View Account ...

9-4 SV61503 Rev. A 9 • Departmental Accounting (Optional) Printing an Accounting Report You can view and print your account totals any time. You may want to do this before you clear or delete an account, such as at the end of a fiscal year.1. Press Menu . 2. Use the Review keys to scroll and select ...

9-5 SV61503 Rev. A 9 • Departmental Accounting (Optional) Clearing All or Some of the Accounts You can clear the postage totals on an account when necessary (for example, at the end of a fiscal year). IMPORTANT: Make sure your really want to clear an account. Once you do, the account information is ...

9-6 SV61503 Rev. A 9 • Departmental Accounting (Optional) Deleting an Account You can delete an account when necessary. IMPORTANT: Make sure your really want to delete an account. Once you do, the account information is gone forever. We suggest you print an accounting report first (see earlier topic)...

10-1 SV61503 Rev. A Section 10 Troubleshooting Getting Help There may be times when you need help to solve a problem, or you may want more information about how your digital postage meter works. P lease read the troubleshooting information in this section first. In many cases, it can help you resolv...

10-2 SV61503 Rev. A 10 • Troubleshooting Printing is Incomplete, Streaked, or Poor Quality You may need to clean the printer nozzles to fix the printing problem.1. Press Menu . 2. Use the Review keys to scroll and select "Use ink functions?".3. Use the Review keys to scroll and select to ...

10-3 SV61503 Rev. A 10 • Troubleshooting Display is Difficult to Read You can adjust the LCD display contrast if necessary.1. Press Menu. 2. Use the Review keys to scroll and select "Change setup".3. Use the Review keys to scroll and select "Change display contrast?". 4. Select the c...

10-4 SV61503 Rev. A 10 • Troubleshooting Accidentally Printing the Wrong Postage Once you have printed a meter stamp, the postage funds have been “used up” by the machine, even if the printing is illegible. That’s why it is so important to make sure the correct value is shown on the ma-chine before ...

11-1 SV61503 Rev. A Section 11 Supplies and Options Supplies and Accessories Ink Cartridge, Red Fluorescent 797-0 E-Z Seal® Sealing Solution, 1-118ml. dabber bottle 601-7 Tape Sheets—150 sheets (300 labels) 612-7C Extension Cable for Scale 978-6 Options Pitney Bowes offers a number of flexible optio...

A-1 SV61503 Rev. A Appendix A How to Enter Text When is Text Entry Used? Text is entered when naming an account (with optional Departmental Accounting). How is Text Entry Done? Text entry is done via the numeric keypad in a fashion similar to cur-rent cell phone text entry. Each key, 2 through 9, ha...

A-2 SV61503 Rev. A Appendix A • How to Enter Text Special Characters Special characters are accessed by repeatedly pressing the “1” key. Special characters include: Symbol Name , Comma & Ampersand * Asterisk . Period : Colon $ Currency symbol - Minus sign (dash) ? Question mark / Forward slash \...

B-1 SV61503 Rev. A Appendix B Glossary Account —A department (e.g., “Human Resources”) to which post- age is charged (optional feature). You can assign a unique name to each account (up to 5 or 10 accounts, depending on feature pur-chased). The postage digital postage meter stores the total postage ...

B-2 SV61503 Rev. A Appendix B • Glossary IntelliLink® Postage Meter System —A Pitney Bowes technology that allows you to download postage meter features, postal rates, and postage meter software updates via a digital link. Lock Code —A four-digit code that serves as a user password. It prevents unau...

I-1 SV61503 Rev. A Index A Accessories. See Options Accounting feature Clearing all or some of the accounts 9-5Creating an account 9-2Deleting an account 9-6Editing an existing account 9-3Printing an accounting report (single and mulitple) 9-4Setting passwords 9-2Turning feature ON or OFF 9-1Viewing...

© 2005 Pitney Bowes Inc.All Rights ReservedPrinted in the USA or Canada Printed on recyclable paper For Service or Supplies 5500 Explorer DriveMississauga, Ontario L4W 5C7 www.pitneybowes.ca User Guide Canada English Version PB Form SV61503 Rev. A 6/05 *SV61503REVA* K700 Digital Postage Meter