Page 2 - Contents
Digit al Po stage Mete r Oper ating Guid e Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL TUV Space DEF MNO WXYZ Shift . Review no yes Enter Power Cord mailstation 2 Ink Cartridge Reorder #797- M Sample Pack of Tape Sheets Reorder #612-9 USB Cable Phone Cord Install Guide mailstation Ink Cartridge ...
Page 3 - If network access is available for your meter, you can:; Read This First; By entering the following URL at your computer:; or
If network access is available for your meter, you can: If you do not have network access for your meter, go to page 17 “Alternative Method: Using an Analog Phone Line” Read This First To take advantage of the web-based capabilities of your meter with pbWebConnect™, your meter must be connected to y...
Page 5 - Installation Part 1 - Set Up Communication Device; Preparing for Installation; Two power outlets; such as a router, hub or network wall jack.; Access to a computer during installation is recommended.; Technical Requirements:; Step 2 through Step 8 must be completed for
1 Installation Part 1 - Set Up Communication Device 1 Preparing for Installation To install your meter using the Internet, you will need the following: • Two power outlets • An Internet source, such as a router, hub or network wall jack. Note: DO NOT use a port in a computer to connect to your netwo...
Page 6 - Locate the Communication Device and Network Cable ( ); Be sure to connect to an active network port.
2 Installation Part 1 - Set Up Communication Device 2 3 Locate the Communication Device and Network Cable ( ) Connect the Communication Device to your Internet source Be sure to connect to an active network port. Note: If you are not certain where to connect, or whether your network requires special...
Page 7 - Troubleshooting 1; green; Apply power to Communication Device; AC Adapter; Check LED; After 45 seconds, the right LED will blink; orange; LEDs
Troubleshooting 1 Communication Device may not be communicating to an active network port. Try the following: • Be sure the Network Cable ( ) is properly connected at both ends. • Try other ports (for 10 seconds each) until you find one that is active (LED changes from solid orange to green ). Do no...
Page 8 - Connect the meter to a power outlet; USB Cable
4 Installation Part 1 - Set Up Communication Device When power is applied, the meter will display its startup screens and you will hear the meter’s printer initialize. 6 7 Connect the meter to the Communication Device with the USB Cable ( ) Connect the meter to a power outlet USB Cable Power Cord
Page 9 - Confirm Connection; DO NOT press Enter on the meter yet.; Troubleshooting 2
Installation Part 1 - Set Up Communication Device 8 Confirm Connection DO NOT press Enter on the meter yet. For wireless connection and meter setup go to Step 9 on page 7. About 10 seconds after the meter completes its startup routine, it displays the message: Also, the right LED changes from blinki...
Page 10 - Special Network Settings; To enter special settings; c. Download the setup software to your computer by going to:; If a firewall message appears, click the button that allows; d. Save the software “pbSmartLAN” to your computer, then; Setup for Network Cable Connection
6 Special Network Settings This section is needed only if your network requires special settings to operate properly, such as static IPs and proxy server IDs, the settings will need to be added to the Communication Device. Consult your IT specialist to determine if this is necessary. To enter specia...
Page 11 - Installation Part 2 - Set Up Meter; Scroll down to select the link; Meter Installation; There are two options for installing the meter.; Option 1; . Follow online instructions by signing into; Option 2; . Follow printed instructions starting on page 8.; Your pb.com user name and password were sent to you by email.
7 Installation Part 2 - Set Up Meter 9 Wireless Connection (Optional) To set up wireless capability, go to: www.pb.com/support/LAN Scroll down to select the link Wireless Setup Instructions. Once your meter is connected to the internet wirelessly, begin meter installation on Step 10 below. 10 Meter ...
Page 12 - Install scale
8 Installation Part 2 - Set Up Meter 11 Install scale Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. Tighten the screws to ensure a secure connection. Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL TUV Spac...
Page 13 - Install Ink Cartridge; Press the; Enter; key on the control panel.; If the carriage; Press unlock symbol to
Installation Part 2 - Set Up Meter 12 Install Ink Cartridge 9 A 1. Press the Enter key on the control panel. 2. Lift the cover. NOTE: If the carriage is not visible close the cover and press Enter. 3. Press unlock symbol to open cartridge cover. Add ink cartridge. Continue-Press Enter 4. Remove and ...
Page 14 - Install Ink Cartridge (continued)
10 Installation Part 2 - Set Up Meter 12 Install Ink Cartridge (continued) Remove new cartridge from plastic bag. B Remove silver foil strip from bottom of ink cartridge. C D Install new cartridge into machine. FRONT DEVANT FRONT DEVANT FRONT DEVANT FRONT DEVANT Press ink cartridge cover near the fr...
Page 15 - Create a Test Print; ATTENTION; To print correctly, insert; Good test print - no missing inside lines; The test print will; If the test print is poor, press; yes
11 Installation Part 2 - Set Up Meter 13 Create a Test Print When prompted, insert a spare envelope or a tape sheet for a test print. ATTENTION To print correctly, insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. Lock Clas...
Page 17 - Updating Your Software; Log into
Installation Part 2 - Set Up Meter 15 16 Updating Your Software Congratulations! Your meter is operational 13 After loading postage into your system, the meter will automatically download any relevant updates. You will see the screen displaying the status of the update. Complete 53 % 2of5 remaining ...
Page 19 - Contact List; If You Need Assistance; mailstationTM or mailstation 2TM
15 Contact List If You Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions go to: www.pb.com/support /LAN or call 1-800-522-0020 • For Product support go to: www.pb.com/support/mailstation2-pbwc or www.pb.c...
Page 21 - Alternative Method: Using Analog Phone Line; For printing postage, the meter does not have to be connected; Connect Phone Cord; Phone
17 Alternative Method: Using Analog Phone Line Connect the phone cord to the meter and the other end to an analog phone line. The following are usually analog lines:• Fax lines• Lines used by modems or credit card readers• Residential phone lines If you are using a DSL line you should use a DSL filt...
Page 22 - not controlled by a switch or power strip; Connect Power; Power
18 Alternative Method: Using Analog Phone Line 2 Install scale Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. Tighten the screws to ensure a secure connection. Plug the power cord into the unit as shown and ...
Page 24 - Remove new cartridge
20 Alternative Method: Using Analog Phone Line Remove new cartridge from plastic bag. B Remove silver foil strip from bottom of ink cartridge. C D Install new cartridge into machine. 4 Install Ink Cartridge (continued) 4. Remove and discard the yellow insert. FRONT DEVANT
Page 25 - Press ink cartridge cover; Press
Alternative Method: Using Analog Phone Line 21 5 Create a Test Print When prompted, insert a spare envelope or a tape sheet for a test print. ATTENTION To print correctly, insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. L...
Page 26 - Connect to Pitney Bowes Data Center; If you are using the same analog line as the fax machine, check if
Alternative Method: Using Analog Phone Line 22 5 Create a Test Print Good test print - no missing inside lines Poor test print - missing inside lines NOTE: The test print will appear in red ink. If the test print is poor, press no to perform additional printer maintenance and print another test imag...
Page 27 - Connect the Communication Device to your Internet source
23 Alternative Method: Using Analog Phone Line Connect the Communication Device to your Internet source 7 Checking Your Account Balance and Adding Postage to Your System When your meter has successfully connected to the Pitney Bowes Data Center, your account balances will display. Prepaid AccountCre...
Page 28 - Congratulations! Your meter is Operational
24 Alternative Method: Using Analog Phone Line 9 Congratulations! Your meter is Operational Your system is now ready to use. Also use the Quick Reference Guide under your meter forHow To’s on: • Printing Postage • Locking the meter • Replacing Ink Cartridge • Using Ads / Messages • Changing the Disp...
Page 29 - Troubleshooting; Cannot Reach Data Center -
25 Alternative Method: Using Analog Phone Line Troubleshooting No Dial Tone - Check that you are using an analog line such as a) most fax machine lines b) lines used by computer modem or credit card reader c) residential phone lines Check that you have entered a dialing prefix if your phone system n...
Page 30 - Contacts
26 If You Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions, call 1-800-522-0020 • For Product support go to: http://support.pb.com/K700 or http://support.pb.com/K7M0 • To order Pitney Bowes supplies and ...
