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Manual Nortel Remote Gateway 50
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Page 3 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 4 Revision history January 2006 Standard 2.00. This document is up-issued for CR Q01202736, with information on reconfiguring Call Server alarm notification levels if necessary when configuring Adaptive Netw...
Page 5 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 8 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Subject . . . . . . . . . . . . . . . . . . . . . . . ...
Page 9 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 10 List of procedures Procedure 1Configuring ESN and SRG zones . . . . . . . . . . . . . . . . . 40 Procedure 2Configuring branch office IP Phones at the main office using LD 11 . . . . . . . . . . . . . . ....
Page 11 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 14 About this document This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described are supported in your area. Subject T...
Page 12 of 258 About this document 553-3001-207 Standard 2.00 January 2006 Applicable systems This document applies to the following systems: • Communication Server 1000S (CS 1000S) • Communication Server 1000M Chassis (CS 1000M Chassis) • Communication Server 1000M Cabinet (CS 1000M Cabinet) • Comm...
About this document Page 13 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • Communication Server 1000M Cabinet (CS 1000M Cabinet) The following systems are referred to generically as “Large System”: • Communication Server 1000M Half Group (CS 1000M HG) • Commu...
Page 14 of 258 About this document 553-3001-207 Standard 2.00 January 2006 • SRG50 Configuration Guide • Communication Server 1000M and Meridian 1: Small System Planning and Engineering (553-3011-120) • Communication Server 1000M and Meridian 1: Large System Planning and Engineering (553-3021-120) •...
Page 15 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 34 Overview Contents This section contains information about the following topics: Survivable Remote Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main office hardware descrip...
Page 16 of 258 Overview 553-3001-207 Standard 2.00 January 2006 The SRG is implemented on a BCM50 platform and is connected to a CS 1000 at the main office over a LAN or a WAN. This configuration allows the call processing for the IP Phones at the SRG site to be centralized at the main office. The C...
Overview Page 17 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 1: SRG network Main office hardware description The main office must be one of the following systems: • CS 1000S • CS 1000E • CS 1000M Cabinet • CS 1000M Chassis • CS 1000M HG • CS 1000M SG ...
Page 18 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Signaling Server The Signaling Server is required at the main office only. It provides the following functions: • Terminal Proxy Server (TPS) — The TPS provides a connection from the IP Phones to the Call Server. It also provides a conn...
Overview Page 19 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • NRS Database — stores the central dialing plan in XML format for the H.323 Gatekeeper. The H.323 Gatekeeper accesses this common endpoint and gateway database. • Network Connect Server (NCS) — us...
Page 20 of 258 Overview 553-3001-207 Standard 2.00 January 2006 • Analog (500/2500-type) telephones • WLAN Handset 2210/2211 Note: Throughout this document, the IP Phones in this list are referred to collectively as IP Phones. Main office requirements The branch office requires the following at the ...
Overview Page 21 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Interface: Features (553-3001-369) for more information about these features. • Network Attendant Service (NAS) package 159. This package is required for analog (500/2500-type) telephones in the br...
Page 22 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Normal Mode and Local Mode overview Normal Mode IP Phones that are physically located at the SRG but are registered with the main office are in Normal Mode. The main office provides centralized call processing for the SRG IP Phones. The...
Overview Page 23 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide SRG supports the Geographic Redundancy feature. For further information about Geographic Redundancy, see Communication Server 1000: System Redundancy (553-3001-307). In the event of a WAN failure, ...
Page 24 of 258 Overview 553-3001-207 Standard 2.00 January 2006 However, they cannot call any SRG analog (500/2500-type) telephones or any external numbers through the SRG trunks because the Virtual Trunks are not available. (SRG analog [500/2500-type] telephones are accessible if alternate routing ...
Overview Page 25 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Nortel recommends testing Local Mode operation after changing the provisioning for a telephone on the SRG. To ensure that users do not forget to resume Normal Mode operation, the SRG redirects the ...
Page 26 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Bandwidth Management Overview For a complete overview of Bandwidth Management, refer to the Converging the Data Network with VoIP (553-3001-160), and for details on configuration, refer to “Bandwidth Management” on page 49 . Network Ban...
Overview Page 27 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Miscellaneous items Time of Day Because the SRG IP Phones, in Normal Mode, receive their clock information from the main office, which may be located in a different time zone, the main office must ...
Page 28 of 258 Overview 553-3001-207 Standard 2.00 January 2006 2500-type) telephone. Since this is a call between IP and circuit-switched devices, a DSP resource on a Media Card is allocated and connected to the analog (500/2500-type) telephone. The IP address of the DSP resource is returned to the...
Overview Page 29 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Networking consideration A fault condition can occur if IP Phones use a different route to the main office than that used by the SRG. Capacity Each CS 1000 main office can support up to 255 branch ...
Page 30 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Virtual Trunks capacity The SRG capacity to support a number of simultaneous calls depends on the specific codec type used . In Normal Mode, the codec selection used is controlled by specific programming of the CS 1000. In this case: SR...
Overview Page 31 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide can be an extension (for example, 4567). Under the Uniform Dialing Plan (UDP), it is the user’s main office DN, the Location Code (LOC), plus the Access Code (for example, 6 343-5555). Note: The ma...
Page 32 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Cross reference for branch office and SRG50 terminology Table 1 lists configuration-related terms and contexts where branch office and SRG50 terminology differ. Table 1: Cross reference for branch office and SRG50 terminology (Part 1 of...
Page 35 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 48 Setting up the main office Contents This section contains information on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 ...
Page 36 of 258 Setting up the main office 553-3001-207 Standard 2.00 January 2006 For more information on main office configuration, refer to IP Peer Networking: Installation and Configuration (553-3001-213). SRG information required by the main office The main office administrator must gather infor...
Setting up the main office Page 37 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Main office information required by the SRG The main office administrator must supply numerous main office settings to the SRG installer so that the SRG can be efficiently configu...
Setting up the main office Page 39 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Zone parameters Zone parameters must be configured at both the main office Call Server and the SRG. The main office procedure is similar to an IP Peer Network configuration with t...
Page 40 of 258 Setting up the main office 553-3001-207 Standard 2.00 January 2006 Procedure 1Configuring ESN and SRG zones 1 Configure the Home Location Code (HLOC) and the Virtual Private Network Identifier (VPNI). IMPORTANT! Before and after an upgrade, perform a data dump (using LD 43 EDD or thro...
Page 42 of 258 Setting up the main office 553-3001-207 Standard 2.00 January 2006 Note: The branch office zone number and zone bandwidth management parameters at the main office must match the corresponding branch office zone number and zone bandwidth management parameters at the branch office. 3 De...
Setting up the main office Page 43 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 4 Enable the features for the branch office zone in LD 11. End of Procedure Configuring zone parameters using CS 1000 Element Manager Use Element Manager to configure the branch o...
Page 46 of 258 Setting up the main office 553-3001-207 Standard 2.00 January 2006 Figure 4Zone Time Difference and Time web page Zone parameters must be configured on the main office and the branch office. For information on configuring zones, refer to “Bandwidth Management” on page 49 . Branch offi...
Setting up the main office Page 47 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Note: There is no automatic data synchronization between the main office Call Server and SRG. The technician must provision the telephone on both the Call Server and the SRG. Bran...
Page 48 of 258 Setting up the main office 553-3001-207 Standard 2.00 January 2006 • Zone • Prime DN to correspond to BUID End of Procedure LD 11 – Provision Branch User and SCPW at the main office Prompt Response Description REQ: NEW CHG Add new data, or change existing data. TYPE: a...a Terminal ty...
Page 49 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 126 Bandwidth Management Contents This section contains information on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Codec...
Page 50 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Introduction CS 1000 supports Bandwidth Management on a network-wide basis so that voice quality can be managed between multiple Call Servers. Bandwidth management allows for codec selection and bandwidth limitations to be p...
Bandwidth Management Page 51 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide By default, the G.711 codec must be supported at both ends of a call. Codec configuration is performed for each node and is independent of the signaling gateway that is used on the node...
Page 52 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 G.711 A-law and mu-law interworking In case the far end uses a different Pulse Code Modulation (PCM) encoding law for its G.711 codec, systems that are configured as G.711 A-law also include G.711 mu-law on their codec prefe...
Bandwidth Management Page 53 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide zones involved (that is, Best Bandwidth or Best Quality). Likewise, the bandwidth calculations use the preferred codec of the Voice Gateway Media Card for connections between a circuit-...
Page 54 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 H.323 Master/Slave algorithm In the case of a Virtual Trunk call between Nortel and third-party equipment, the H.323 Master/Slave algorithm is used. The codec selection algorithm proposed by the H.323 standard involves a Mas...
Bandwidth Management Page 55 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • For tandem calls, the Master/Slave information is not relevant. The Master/Slave information is designed for use between two nodes only, not between three or more nodes. It makes the ...
Page 56 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Interoperability between CS 1000 and SRG The SRG is designed to interoperate with CS 1000 in a manner similar to MG 1000B but with a limitation with respect to codec selection policy. Calls between branch IP Phones and branc...
Bandwidth Management Page 57 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Zones Bandwidth Management Zones are configured for each endpoint on a Call Server. The Network Bandwidth Zone number determines if a call is an intrazone call or an interzone call. Onc...
Page 58 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 3 Choose unique Bandwidth Zone numbers for the Virtual Trunks in the network. 4 Choose the codecs that will be enabled on each Call Server. 5 Identify what the interzone codec strategy will be (BB-Best Bandwidth or BQ-Best Q...
Bandwidth Management Page 59 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 5Configuring a codec Configuring Bandwidth Management The steps to configure Bandwidth Management on the Call Server are as follows: 1 Define a VPNI number in LD 15. 2 Configure ...
Page 60 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 — Interzone Bandwidth = maximum bandwidth usage allowed between peer Call Servers • Call Server zones that will be used for Virtual Trunks with the following properties: — Intrazone Preferred Strategy = Best Quality (BQ) — I...
Bandwidth Management Page 61 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 6Zones web page Configuration using LD 117 A new Bandwidth Management zone is configured in LD 117 using the NEW ZONE command. An existing zone can be modified using the CHG ZONE...
Page 62 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 Configure a new or existing Bandwidth Management zone. Command Description NEW | CHG ZONE <zoneNumber> [<intraZoneBandwidth> <intraZoneStrategy> <interZoneBandwidth> <interZoneStrategy> &...
Bandwidth Management Page 63 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Maintenance commands Maintenance commands can be run from Element Manager or LD 117. Maintenance using Element Manager The PRT INTRAZONE and PRT INTERZONE commands are available in Elem...
Bandwidth Management Page 65 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide ii. Select a zone from the Near End Zone Number drop-down list, by doing of the following: — Select ALL to print statistics for all zones. — Select a specific zone number to display sta...
Page 66 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 9Element Manager — interzone statistics End of Procedure Maintenance using LD 117 Use the PRT INTRAZONE or PRT INTERZONE commands in LD 117 to view the intrazone or interzone statistics for specified zones. Note: Do n...
Bandwidth Management Page 67 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Management Description The Adaptive Network Bandwidth Management feature enhances the performance of Voice over Internet Protocol (VoIP) networks based on rea...
Page 68 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 feedback. This dynamic bandwidth adjustment maintains a high level of voice quality during network degradation. The Adaptive Network Bandwidth Management feature dynamically adapts to QoS in the network and reduces the bandw...
Bandwidth Management Page 69 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Management to these new zones as required. Therefore, as new Call Servers are added to the network, it is not necessary to re-provision all the other Call Ser...
Bandwidth Management Page 71 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Zone bandwidth management and Adaptive Network Bandwidth Management Using Element Manager or the Command Line Interface (CLI), previously configured zones (except Zone 0) can have the A...
Page 72 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 When a Call Server receives a QoS alarm, the two zones that originated the alarm are determined. Using this information, the Call Server reduces the bandwidth limit between the two zones. This zone-to-zone bandwidth limit (i...
Page 74 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 13Effect of a higher CQoS Coefficient Other configurable coefficients used in the calculation are the QoS Coefficient (CQoS), QoS Response Time Increase (ZQRT), and QoS Response Time Interval (ZQRTI). CQoS, Cr, Cd, Cp...
Bandwidth Management Page 75 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide by a Call Server that is not responsible for the particular zone. Thus, bandwidth management is not possible for these phones. Feature packaging The Adaptive Network Bandwidth Managemen...
Page 76 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Configuring Adaptive Network Bandwidth Management The following is a summary of the tasks necessary to configure Adaptive Network Bandwidth Management in the network. 1 Enable the Call Admission Control (CAC) package. 2 Conf...
Bandwidth Management Page 77 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Refer to Converging the Data Network with VoIP (553-3001-160) for information on notification levels for alarms. Configuration using Element Manager Element Manager can be used to enabl...
Page 78 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 14Adaptive Network Bandwidth Management and CAC web page If the Adaptive Network Bandwidth Management feature is enabled using the Enable Call Admission Control feature (ZCAC) check box, then the other parameters can ...
Bandwidth Management Page 79 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 5Adaptive Network Bandwidth Management and CAC fields Field Title Field Definition LD 117 equivalents Enable Call Admission Control Feature (CAC) Control the CAC feature for the z...
Page 80 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Configuration using Command Line Interface You can also configure the Adaptive Network Bandwidth Management feature using LD 117. LD 117 — Configure Adaptive Network Bandwidth Management. (Part 1 of 6) Command Description CH...
Bandwidth Management Page 85 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Maintenance commands The Adaptive Network Bandwidth Management feature can be maintained using Element Manager or LD 117. Maintenance using Element Manager The CAC parameters, intrazone...
Page 88 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenance using LD 117 The same information can be displayed using commands in LD 117. LD 117 — Display Adaptive Network Bandwidth Management information (Part 1 of 3) Command Description CLR CACR <nearZone> [<nea...
Page 90 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Sample outputs for PRT commands Figure 16 on page 91 shows an example of the output of the PRT INTRAZONE command. Figure 17 on page 92 shows an example of the output of the PRT INTERZONE command. PRT ZCAC [<zone>] Prin...
Bandwidth Management Page 93 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Tandem Bandwidth Management overview In order for the main office to correctly keep track of all the bandwidth being used to and from a branch office the call must be tandemed through t...
Page 94 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Patch Number A patch is required on the main office in order to invoke this feature. The patch number is MPLR 20259. Dialing Plan Overview Depending upon the type of dialing plan used in the network (Coordinated Dialing Plan...
Page 96 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Network using Uniform Dialing Plan The following section provides general network configuration for a network using UDP only. Figure 20 shows two or more main offices with their branch offices, within a larger network. Calle...
Bandwidth Management Page 97 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 6 describes the network configuration and the steps that a call takes during its setup. Table 6Configuration details for the general case Region Call progresssteps Configuration d...
Page 98 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Differences when every branch office HLOC is shared with the main office Table 7 shows the configuration when the branch office HLOC is shared with the main office. Call between two branch offices associated with the same ma...
Bandwidth Management Page 99 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 21Call flow for Scenario 1 - local call 1 The branch office user dials 6-395-3456. The system transmits 395-3456 to the NRS. The NRS checks its provisioning, and determines that ...
Page 102 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 1 The branch office user dials 6-395-3456. The system transmits 399-3456 to the branch office user dials 6-399-3456. NRS. The NRS checks its provisioning, and determines that all calls are to be sent to the main office; it ...
Bandwidth Management Page 103 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 24Call flow for Scenario 1 – call to a remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444-3456 to the NRS. The NRS checks...
Bandwidth Management Page 105 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide No branch office HLOC is shared with the main office, but can be shared with another branch office In Figure 26, the first half of the call is shown (originator side of the call). In F...
Page 106 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 27Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this LOC plus digits is to a local branch office with prefix 225. (If sharing this LOC with another branch ...
Page 108 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 29Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that LOC 444 is to a local branch office with prefix 225. The system transmits 225-444-3456 to the NRS. The NRS ...
Bandwidth Management Page 109 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 3 Provision the NRS to send all calls to a LOC without a gateway routing prefix to the main office of that LOC, or to the main office which provides service for the branch office using...
Page 112 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 5 Provision the main office with the DGT table DMIs to insert the prefixes and set the Type of Number correctly. Create RLB RLI entries to use these DMIs for the VTRK route(s). One RLI per branch office will be the minimum ...
Bandwidth Management Page 113 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 9 lists main office B LOC provisioning. 7 Provision the main office and branch office with a home location code (HLOC) or multiple codes to terminate all calls that should termin...
Page 114 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Repeat the above for all the main offices and branch offices. 8 Provision the main office to send all other LOCs to the IP network without prefixes. These are going to a remote main office. Table 11 lists main office B LOC ...
Bandwidth Management Page 115 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 12 lists main office A LOC provisioning for LOC to the remote office. 9 Provision the branch office with a terminating RLI with a DMI to delete the LOC prefixes. Table 12Main off...
Bandwidth Management Page 117 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 14 lists provisioning details for a mixed network. Call between two local branch offices Figure 33 on page 118 shows the NRS Configuration web page in Element Manager. Table 14Pr...
Page 118 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 33Call flow for Scenario 2 – local call dials CDP 1 The branch office user dials 3456 (CDP). The system transmits 3456 to the NRS. The NRS checks its provisioning, and determines that all calls are to be sent to the ...
Page 122 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Network using Coordinated Dialing Plan The following section provides general details of network setup. Figure 37 shows a full CDP network configuration. Figure 37Scenario 3 – full CDP network Table 15 lists the provisionin...
Bandwidth Management Page 123 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Call between two local branch offices Figure 38 on page 124 shows the call flow of a call between two local branch offices. 1, 2, 3 All CDP numbers must be sufficiently long to allow u...
Page 124 of 258 Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 38Call flow for Scenario 3 - local call 1 The branch office user dials 43456. The system transmits 43456 to the NRS. The NRS checks its provisioning, and determines that all calls are to be sent to the main office; i...
Bandwidth Management Page 125 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 39Call flow for Scenario 3 - calls to remote branch office (originator side) 1 The branch office user dials 53456. The system transmits 53456 to the NRS. The NRS checks its prov...
Alternative Call Routing for Network Bandwidth Management Page 129 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide When there is insufficient bandwidth for a station-to-station call, the Alternative Call Routing for NBWM feature uses a trunk for a call which wou...
Page 130 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Configure one of these two modes of operation (Bandwidth insufficiency or All Calls) on a zone basis. The Alternative Call Routing for NBWM feature deals only with interzone calls. This ...
Alternative Call Routing for Network Bandwidth Management Page 131 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide How Alternative Call Routing for NBWM works When a user dials a station-to-station call between two different zones (that is, the calling and calle...
Page 132 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 4 The main office determines the RLI and uses a DMI to change the dialed number into a PSTN/MCDN format number. 5 The call is routed over the PSTN/MCDN to the telephone at the branch off...
Alternative Call Routing for Network Bandwidth Management Page 133 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Before deciding whether to program the steering codes as Distant Steering Codes (DSC) or Trunk Steering Codes (TSC), take into account that the sys...
Page 134 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 42Example of an alternately routed call between a branch office telephone in Normal Mode and a main office telephone Telephone B calls Telephone A (the user dials DN 5262). In thi...
Alternative Call Routing for Network Bandwidth Management Page 135 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide At the branch office: • Provision the ALTPrefix as a steering code. Build a Route List Index and DMI associated with this steering code that altern...
Page 138 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 A call from a main office telephone to a branch office telephone Figure 44 shows two CS 1000 systems. The system shown on the left is a main office. The system shown on the right is a br...
Page 140 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 45Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM 1 IP Phone User A in the MO zone dials IP Phone B in the BO2 zone (DN 3121) (action label...
Alternative Call Routing for Network Bandwidth Management Page 145 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 1 The user of IP Phone B in the BO2 zone dials IP Phone F in the BO1 zone (DN 6020) (action labeled 1 in Figure 46 on page 142 ). 2 The main office...
Page 146 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Alternative Call Routing for NBWM feature used in All Calls mode The situations illustrated in Figure 42 on page 134 , Figure 44 on page 138 , and Figure 46 on page 142 can also apply to...
Alternative Call Routing for Network Bandwidth Management Page 147 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide by the same Central Office, PSTN calls can use the trunks at the main office. However, if the two systems are located at a great distance from each...
Page 148 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature interactions Call Redirections The Alternative Call Routing for NBWM feature works with Call Transfer, Call Forward All Calls, and Conference. Redirection operates as if the user...
Alternative Call Routing for Network Bandwidth Management Page 149 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Feature packaging The Alternative Call Routing for NBWM feature requires the following software package: • Coordinated Dialing Plan (CDP) package 5...
Page 150 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 - Configure Alternate Prefix number for a particular zone and the All Calls option, if desired. Command Description CHG ZALT <zone> <ALTPrefix> [<re-route all calls...
Alternative Call Routing for Network Bandwidth Management Page 151 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Sample printout Feature implementation using Element Manager Zone configuration Use Element Manager to configure the specific zone properties. 1 Ac...
Page 152 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Accessing the Zones web page Procedure 6Accessing the Zones web page 1 From the navigator, click IP Telephony > Zones. (See Figure 48.) Figure 48Access the Zone web page The Zones web...
Alternative Call Routing for Network Bandwidth Management Page 153 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 49Access the Zones web page to select Alternate Routing for Calls between IP Stations 2 Under Configuration click beside the Zone, or click ...
Page 154 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 50Access the Alternate Routing for Calls between IP Stations web page to configure the feature The Zone Number for the zone you selected in step 3 is displayed. 4 Select the Enabl...
Alternative Call Routing for Network Bandwidth Management Page 155 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Diagnostics Command Line Interface diagnostics The printout for all configured zones appears as follows: LD 117 - Obtain status for a particular zo...
Page 156 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 The printout for all configured branch office zones appears as follows: Element Manager diagnostics Print zone Alternative Call Routing information The print capability allows the follow...
Alternative Call Routing for Network Bandwidth Management Page 157 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Procedure 7Printing zone ALTPrefix 1 From the navigator, click System > Maintenance . The Maintenance web page appears. (See Figure 51.) Figure ...
Page 158 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 52Maintenance web page showing Select by Functionality 3 Click Zone diagnostics. The Maintenance Commands for Zones web page appears. (See Figure 53 on page 159 .) You can also ac...
Alternative Call Routing for Network Bandwidth Management Page 159 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 53The Maintenance Commands for Zones web page with PRT ZALT results 4 Select Print Zone Alternate Prefix Information (PRT ZALT) from the the...
Page 160 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Show the status of the Alternative Call Routing for NBWM feature Procedure 8Show Status The Show Status functionality displays the enable/disable status of the Alternative Call Routing f...
Alternative Call Routing for Network Bandwidth Management Page 161 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 54Show the status of the Alternative Call Routing feature for the branch office zone 5 Select ALL or a zone number from the Zone Number drop...
Page 162 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenance Command Line Interface maintenance LD 117 - Enable and disable Alternative Call Routing for NBWM for a zone. Command Description ENL ZALT <zone> Enable Alternative Call...
Alternative Call Routing for Network Bandwidth Management Page 163 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Sample printout: Where # is the column header for zone number. Element Manager maintenance Enable a zone’s branch office behavior You can configure...
Page 164 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 55Enable a zone’s branch office behavior 5 Select the zone number you want to configure from the Zone Number drop-down list. 6 Select the check box beside the Alternate Routing fo...
Alternative Call Routing for Network Bandwidth Management Page 165 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Suppress alarms Procedure 10Suppress Alternative Call Routing for NBWM alarms You can suppress alarms QoS0038 and QoS0039 for a configurable amount...
Page 166 of 258 Alternative Call Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature operation No specific operating procedures are required to use this feature
Page 167 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 224 Dialing Plan configuration Contents This section contains information on the following topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1...
Dialing Plan configuration Page 169 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide However, this configuration represents only one way that the dialing plan could be configured. PSTN calls can be routed according to the point of origin (main office or branch of...
Page 170 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Routing calls SRG user call to an SRG PSTN The SRG user telephone is registered at the main office. The SRG user telephones are physically located at the branch office, so routing of local PSTN calls back to the branc...
Dialing Plan configuration Page 171 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Zone-based digit manipulation For SRG users in Normal Mode, it may be desirable to provide routing that is different from that provided to main office users. For example, it may ...
Page 172 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 For a given branch office, there may be more than one zone defined at the main office. Therefore, different SRG users may receive different routing treatments. The combination of zone-based digit manipulation and CS 1...
Dialing Plan configuration Page 173 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Special Number. The call-type before digit manipulation is determined as follows: • If the call-type before digit manipulation is SPN (Special Number), it is converted to a value...
Page 174 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 • At the branch office, configure the Virtual Trunk to enable calls originating on SRG IP Phones in Normal Mode to reach the branch office. Refer to IP Peer Networking: Installation and Configuration (553-3001-213) fo...
Dialing Plan configuration Page 175 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • At the branch office (see Procedure 13 on page 187 ): 1 Configure the Route List Index. 2 Configure ESN. These steps can be done using overlays, as described in this section, o...
Dialing Plan configuration Page 181 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 4 Configure ESN Special Number and Digit Manipulation. LD 90 – Configure ESN Special Number and Digit Manipulation. Prompt Response Description REQ NEW Add new data. CUST xx Cust...
Dialing Plan configuration Page 185 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 57NRS – Routing Entries window with no endpoint selected 4 Choose the appropriate Service Domain, L1 Domain, and L0 Domain from the corresponding drop-down menus. 5 Click ...
Page 186 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Figure 59NRS — Routing Entries window for selected endpoint 7 Click Add in the Routing Entries window to add a routing entry. The Add Routing Entry window opens, as shown in Figure 60 on page 186 . Figure 60NRS — Add ...
Page 188 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 a. Configure the DMI in LD 86 with the DGT feature. LD 86 – Configure Digit Manipulation Index at the branch office. Prompt Response Description REQ NEW Add new data. CUST xx Customer number as defined in LD 15 FEAT D...
Dialing Plan configuration Page 189 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. For example, assume that the PSTN trunk is on route 18 and the Customer number = 0. >LD 86 REQ NEW CUST 0 FEAT DGT DMI 18 D...
Page 192 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Configuring the dialing plan using CS 1000 Element Manager From Element Manager, configure the branch office–specific zone dialing plan and Access Codes. From the navigator, select IP Telephony > Zones. From the Zo...
Dialing Plan configuration Page 193 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide The calls must be routed according to the branch office ESN configuration. 2 From an SRG IP Phone in Normal Mode: a. Make a call to the local PSTN. b. Make a long-distance call. ...
Page 194 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 For specific examples on the dialing plans, refer to “Dialing plan examples” on page 193 . • Option 1: DN ranges in the main office and SRG are unique, and DNs for SRG IP Phones are the same in both Normal and Local m...
Dialing Plan configuration Page 195 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 62Normal Mode: Main office telephone calls an analog phone at the SRG Normal Mode: Main office telephone calls a branch IP Phone The call is recognized as a main office nu...
Dialing Plan configuration Page 197 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Normal Mode: SRG IP Phone makes a call over the PSTN Zone management at the main office recognizes that an SRG IP Phone in Normal Mode is dialing the PSTN. Figure 64 shows how th...
Page 198 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 A telephone registered to the SRG calls another telephone registered to the SRG The SRG routes the call internally. Local Mode: SRG telephone calls an SRG IP Phone The call is handled by the SRG and is sent directly t...
Dialing Plan configuration Page 199 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Figure 65Local Mode: SRG telephone calls a main office telephone Local Mode: Main office telephone calls an SRG IP Phone The call is treated according to main office redirection ...
Page 200 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Option 1: DN ranges in the main office and SRG are unique; DNs for SRG IP Phone are the same in Normal and Local Mode This is the recommended CDP configuration to offer seamless dialing. In this configuration, the use...
Dialing Plan configuration Page 205 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 30 (retain all digits) or 34 (remove first digit). For example, BUID dialout = 342XX. The VoIP route destination codes 30 (no dig...
Page 206 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Since the SRG DN range is limited to about 200 DNs, this configuration only works if SRG dialing to the main office is limited to the redirected IP Phones and to a small number of main office telephones, such as to a ...
Page 208 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 • Local Mode: SRG IP Phones are registered to the SRG. In this scenario, the WAN and the NCS are working. However, the SRG IP Phones are redirected to the SRG and are in Local Mode (Call Forward All Calls is inactive)...
Page 214 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Figure 73WAN is up: SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main office (Normal Mode) • Local Mode: SRG IP Phones are registered at the SRG. In this scenario, the WAN and th...
Page 216 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 For more information on configuring the main office and NRS, refer to Branch Office: Installation and Configuration (553-3001-214) and IP Peer Networking: Installation and Configuration (553-3001-213). For more inform...
Dialing Plan configuration Page 219 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Calling from the SRG to the main office, in Normal Mode In this scenario, a telephone registered at the SRG calls an SRG IP Phone and a main office IP Phone registered to the mai...
Page 220 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Calling in Local Mode In this scenario, the IP Phones at the SRG are in Local Mode because the WAN is down. The SRG IP telephones are reregistered to the SRG and call forward BUID is inactive on these telephones. Thes...
Page 222 of 258 Dialing Plan configuration 553-3001-207 Standard 2.00 January 2006 Configuration examples The following configurations are based on the examples provided in this section. For further information, refer to Branch Office: Installation and Configuration (553-3001-214). To configure the ...
Dialing Plan configuration Page 223 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide • Configure the UDP HLOC in LD 90. > LD 90 REQ NEW FEAT NET TRAN AC1 TYPE HLOC HLOC 501 DMI 6 • Configure the HLOC in the Customer Data Block in LD 15. > LD 15 REQ CHG TYPE...
Page 225 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 240 Emergency Services configuration Contents This section contains information on the following topics: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 226 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 For SRG applications, Nortel recommends two alternative general methods to specify which digit string results in a call to emergency services: • Use the Emergency Services Access (ESA) feature. This is the prefe...
Emergency Services configuration Page 227 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide With all sites using the same ESDN, a conflict occurs in the NRS. The conflict is resolved by using a unique prefix for each site that the main office adds as it routes the...
Page 228 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 The implications of routing calls to nodes without direct ESA trunks are as follows: • At the node without the direct ESA trunks, the node cannot route the ESA call directly to the PSAP. Instead, that node must ...
Page 230 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 15 Configure the NRS for the ESA Special Number used. 16 Test ESDN using an analog (500/2500-type) telephone located at the branch office. 17 Test ESDN using an SRG IP Phone in Normal Mode and in Local Mode. Det...
Emergency Services configuration Page 231 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Procedure 15Configuring the main office Use Element Manager or the Command Line Interface for this procedure. Refer to IP Peer Networking: Installation and Configuration (5...
Emergency Services configuration Page 233 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide a. Configure the branch office zone’s ESA dialing information in LD 117. b. Enable the branch office zone ESA in LD 117. ENL ZBR <Zone> ESA 7 Configure the ESA Specia...
Page 234 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 b. Configure the ESN Special Number at the main office. For information on configuring ESN, refer to Basic Network Features (553-3001-379). i. Configure the Digit Manipulation Index in LD 86 with the DGT feature...
Page 238 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 Configuring the NRS for ESA SPN The NRS must be configured for the ESA Special Number (SPN). The NRS uses the ESA SPN to route the emergency call from the main office to the branch office. Nortel recommends that...
Emergency Services configuration Page 239 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 2 For analog (500/2500-type) telephones, dial the ESDN on an SRG analog (500/2500-type) telephone. The calls must go out on the emergency trunk(s) in the branch office. End...
Page 240 of 258 Emergency Services configuration 553-3001-207 Standard 2.00 January 2006 Access to Emergency Service using SPN should be configured in the following circumstances: • When there is more than one number used for accessing Emergency Service; for example, when there are different numbers...
Page 241 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 244 Enhanced UNIStim Firmware Download Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Firmware upgrade . . . . . . . . . . . . . . . . ...
Page 242 of 258 Enhanced UNIStim Firmware Download 553-3001-207 Standard 2.00 January 2006 For CS 1000 Release 4.5, if the required firmware file does not exist on the SRG50, or the version of the file is incorrect, the SRG50 initiates an FTP session to the TPS for the IP Phone to retrieve the requi...
Page 246 of 258 Appendix A: Media Redirection Scenarios 553-3001-207 Standard 2.00 January 2006 Note 1: The zone table is examined using the commands in LD 117. See Software Input/Output: Maintenance (553-3001-511) for more information on these commands. Note 2: In these scenarios, consult the zone ...
Appendix A: Media Redirection Scenarios Page 249 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Table 21Scenario 3.2: Conference call between main office and branch office, initiated by main office IP Phone Event Result 1 An SRG TDM telephone calls a main offic...
Page 251 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide 256 List of terms Branch office An SRG that is remote from the main office. The SRG provides telephony services using the main office servers (for Normal Mode) or local system services when the SRG loses I...
Page 252 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 provided by ESA. Please note, however, that the ESA feature is also generally useful for users who are not subject to legislation, and is broad enough to be used in different countries. For example, it will be appreciated by any c...
List of terms Page 253 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Transport Control Protocol (TCP), which establishes a virtual connection between a destination and a source. IP by itself is something like the postal system. It enables you to address a pack...
Page 254 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 PSTN Public Switched Telephone Network. The international telephone system based on copper wires carrying analog voice data. This is in contrast to newer telephone networks based on digital technologies. Telephone service carried ...
List of terms Page 255 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide TPS IP Phone Terminal Proxy Server. This server controls the connection of IP Phones. It resides on the Signaling Server with an emergency backup on the Voice Gateway Media Card. UDP Uniform ...
Page 257 of 258 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Index B Branch office, 251 Branch office dialing plan, 30 C Capacity, 29 CDP, 251 CLID composition, 172 CLID verification, 173 Conference calls, 28 Configuring ESA for branch office, 228 Configuring ESA us...
Family Product Manual Contacts Copyright FCC notice Trademarks Document number Product release Document release Date Publish Nortel Communication Server 1000 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Copyright © Nortel Networks Limited 2006All Rights Reserved Inf...
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