Page 3 - Welcome to; Meridian Mail Voice Messaging; Forward and reply to messages
i Welcome to Meridian Mail Voice Messaging Meridian Mail Voice Messaging from Nortel Networks is an advancedbusiness messaging system that offers convenience and efficiency formanaging your incoming and outgoing messages. Meridian Mail Voice Messaging stores all of your voice messages in yourpersona...
Page 4 - Contents
ii Contents Understanding Meridian Mail Voice Messaging Working with Meridian Mail Voice Messaging.................................................... 1Meridian Mail Voice Messaging at a glance....................................................... 2Using standard commands .............................
Page 5 - Working with Meridian Mail Voice Messaging
1 Working with Meridian Mail Voice Messaging How to use this guide This guide explains how to use Meridian Mail Voice Messaging. Familiarize yourself withthe most frequently used procedures such as logging in, playing your messages, andrecording your greetings. Then explore the many convenient featu...
Page 6 - Meridian Mail Voice Messaging at a glance
Page 8 - Using standard commands
4 Using standard commands In Meridian Mail Voice Messaging, many keypad commands are common to all features.For example, Play is always 2 , Record is always 5 , and Help is always * . If you learn these standard commands you can use all the Meridian Mail Voice Messaging featureswithout memorizing ev...
Page 9 - Logging in to your mailbox
5 Logging in to your mailbox You need a Meridian Mail Voice Messaging access number, a mailbox number, and apassword to log in to your mailbox. To log in for the first time Your system administrator will give you a temporary password that you change the firsttime you log in. 1 Decide on a new passwo...
Page 10 - Changing your password
6 Changing your password When you log in for the first time, you should change your password from the one youwere first assigned. After that, you can change your password as often as required. Your system administrator sets the minimum length for a password. To change your password 1 While logged in...
Page 11 - Recording greetings
7 Recording greetings You can record external, internal, and temporary greetings. Callers from outside yourorganization hear your external greeting, callers within your organization hear your internalgreeting. If you don’t record an internal greeting, all callers hear your external greeting. You can...
Page 12 - Recording your name; Assigning a custom operator
8 Recording your name Your personal verification is used in your greetings and addressed messages, and inExpress Messaging, Name Dialing, and Remote Notification announcements. Keep yourpersonal verification as brief as possible, and speak clearly. To record a personal verification 1 While logged in...
Page 13 - Playing your messages
9 Playing your messages Meridian Mail Voice Messaging lets you know when you have new messages. Your phonemay have a message waiting light, or you may hear a special dial tone when you pick upthe handset. When you log in to your mailbox, your mailbox summary tells you the number of newmessages in yo...
Page 14 - Calling the sender; Replying to the sender; Replying to the sender and all recipients
10 Calling the sender You can place a call to the sender of a message if the number is known to Meridian MailVoice Messaging. To call the sender 1 After listening to a message or while it is playing, press 9 to call the sender. 2 Speak to the sender or leave a message. 3 When you have finished your ...
Page 15 - Forwarding a message
11 Forwarding a message You can forward a message to another mailbox, to a distribution list, or to a telephonenumber. You can also record an introduction to the original message. You cannot forwarda message marked Private. To forward a message 1 After listening to a message or while it is playing, ...
Page 16 - Composing a message
12 Composing a message To compose a message, you first address it, then record your message, then send it. Youcan address a message to one or more people or distribution lists. Before you send amessage you can edit it and add message options. To address, record, and send a message You address a mess...
Page 18 - Addressing by name
14 Addressing by name You can enter an address by spelling a person’s name on your telephone keypad insteadof entering a number. Name Addressing can be used for addressing a message, forcreating a distribution list, for Express Messaging, and for Thru-Dialing. To address by name 1 When Meridian Mail...
Page 19 - Adding message options
15 Adding message options When you create a message you can indicate that you want it handled in a special way.The message options are Standard, Urgent, Economy, Private, Acknowledgment, andTimed Delivery. Messages are sent Standard unless you choose another option. Amessage cannot be tagged both Ur...
Page 20 - Distribution lists
16 Distribution lists A distribution list saves you time when you send messages to the same group ofaddresses. You can create up to 9 personal distribution lists. Each personal distributionlist can contain up to 99 entries. You can also use shared distribution lists supplied byyour system administra...
Page 21 - Express Messaging
17 Express Messaging Express Messaging is a fast way to send a message to another mailbox without logging into your own mailbox to compose and send the message. Ask your system administratorfor the Express Messaging number. To send a message without logging in 1 Dial the Express Messaging number. 2 ...
Page 22 - Remote Notification
18 Remote Notification Meridian Mail Voice Messaging can notify you of new messages at a remote telephone orpager. Instead of calling in to your mailbox to retrieve your messages, you can specify anumber, day, and time for Remote Notification. You can change these settings easily, andturn Remote Not...
Page 25 - When you are the caller
21 When you are the caller When you are calling another person’s Meridian Mail Voice Messaging mailbox you canuse many of the messaging commands described in this guide. You can also tell callersfrom outside your organization how to use these commands. Here are some convenientand time-saving tips. I...
Page 26 - Your Meridian Mail Voice Messaging numbers; Login number
22 Your Meridian Mail Voice Messaging numbers Keep a record of your Meridian Mail Voice Messaging user numbers here.Do not show your password. Mailbox number____________________________________________________ Login number Meridian Mail Voice Messaging access number _________________________ _______...