NEC R1000 - Manuals
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Manual NEC R1000
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September 2003 NEC Business Solutions Ltd 2 Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Doc. No.: 82 83 - Release 1.0 September 2003 THIS PAGE INTENTIONALLY LEFT BLANK
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master i Doc. No. 8283 - Release 1.0 S e ptember 20 03 Preface & Disclaimer GENERAL INFORMATION The Xen IPK System is a feature-rich key system that provides over 200features including Computer Telephony Integration, Least Cost Routing,Automatic Call ...
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master iii Doc. No. 8283 - Release 1.0 S e ptember 20 03 Important Note About this Upgrade Procedure This document provides all of the necessary information to upgrade your Xen Axis/Master system to XenIPK Release 1000 software and to install the related ...
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master v Doc. No.: 8283 - Release 1.0 S e ptember 2 003 Table of Contents Preface & Disclaimer ................................................................................................... iImportant Note About this Upgrade Procedure ..............
September 2003 NEC Business Solutions Ltd vi Table of Contents Doc. No.: 8283 - Release 1.0 S e ptember 2 003 Chapter 4 Programming 11-2-04 Call Arrival Key Block Assignment ................................................................. 4 - 84 1-13-00 PRI Channel Assignment .........................
Migration from Xen Axis/Master Chapter 1 – 1 Doc. No. 8283 - Release 1.0 S e ptember 20 03 Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Chapter 1 S E C T I O N 1 M IGRATION FROM X EN A XIS /M ASTER Use the following instructions to migrate from an existing Xen Axis/Mastersystem to a Xen IPK R...
September 2003 NEC Business Solutions Ltd 2 – Chapter 1 Direct Download from the Installed Xen System Doc. No. 8 283 - Re lease 1.0 September 2003 The following memories are empty after the upgrade: Last Number Redial Memory Recorded messages in the VRS(4)-U( ) ETUs (messages must be recorded again)...
Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000 Direct Download from the Installed Xen System Chapter 1 – 5 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 8. Assign any other required system data assignment changes and fromthe File menu, select Save if required. 9. Change hardwa...
September 2003 NEC Business Solutions Ltd 6 – Chapter 1 Direct Download from the Installed Xen System Doc. No. 8 283 - Re lease 1.0 September 2003 10. From the Communications menu, select Connect to connect the Xen IPK. 11. From the Communications menu, select Upload, and click Start.
September 2003 NEC Business Solutions Ltd 8 – Chapter 1 Direct Download from the Installed Xen System Doc. No. 8 283 - Re lease 1.0 September 2003 14. From the Communications menu, Select Disconnect to disconnect from Xen IPK. 15. Reassign all settings recorded in Step 2, and confirm proper system o...
Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 9 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 S E C T I O N 3 I MPORT S AVED X EN D ATABASE U SING A P REVIOUS V ERSION OF THE X EN A XIS ...
September 2003 NEC Business Solutions Ltd 14 – Chapter 1 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Doc. No. 8 283 - Re lease 1.0 September 2003 11. Click Hardware Upload. 12. When Upload is finished, Click Close.
Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 15 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 13. From the Communications menu, select Disconnect to disconnect from the Xen IPK. 14. Rea...
September 2003 NEC Business Solutions Ltd 16 – Chapter 1 Upgrade Procedure for MIFM-U( ) Doc. No. 8 283 - Re lease 1.0 September 2003 S E C T I O N 4 U PGRADE P ROCEDURE FOR MIFM-U( ) Upgrade Description This ETU must be upgraded to firmware V5.00 or higher to be compatiblewith the Xen IPK (R1000) s...
Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000 Upgrade Procedure for MIFM-U( ) Chapter 1 – 17 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 7. Install the MIFM-U( ) into the same slot from Step 1 of the KSU. Software Verification for MIFM( )-U( ) ETU To verify the current soft...
September 2003 NEC Business Solutions Ltd 18 – Chapter 1 Upgrade Procedure for PRT(1)-U( ) ETU Doc. No. 8 283 - Re lease 1.0 September 2003 S E C T I O N 5 U PGRADE P ROCEDURE FOR PRT(1)-U( ) ETU Upgrade Description The PRT(1)-U( ) ETU must be updated to firmware V2.12 or higher to becompatible with...
Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000 Upgrade Procedure for PRT(1)-U( ) ETU Chapter 1 – 19 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 4. Install the PRT(1)-U( ) ETU in the KSU. Software Verification To verify that the software revision was installed: 1. Go Off-Line...
September 2003 NEC Business Solutions Ltd 20 – Chapter 1 Adding an Earth Connection Doc. No. 8 283 - Re lease 1.0 September 2003 S E C T I O N 6 A DDING AN E ARTH C ONNECTION The Xen IPK B64-U23 KSU must be properly and permanently grounded,due to it being an ESELV (Earthed Safety Extra Low Voltage)...
Hardware Description and Specifications for Xen IPK Chapter 2 – 21 Doc. No. 8283 - Release 1.0 S e ptember 20 03 Hardware Description and Specifications for Xen IPK Chapter 2 1.1 B64-U23 KSU 1.1.1 Basic KSU The B64-U23 KSU provides service for outside lines,Attendant Consoles, and interconnection of...
September 2003 NEC Business Solutions Ltd 22 – Chapter 2 Hardware Description and Specifications for Xen IPK Doc. No. 8 283 - Re lease 1.0 September 2003 The installation instructions provided in this chapter applyto the basic B64-U23 KSU and the expansion B64-U23KSUs unless otherwise specified. 1. ...
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Xen IPK Hardware Description and Specifications for Xen IPK Chapter 2 – 23 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Memory Backup Battery (Retains memory for approximately 21 days) Key Function (KF)/Multifunction (MF) Registration Installatio...
September 2003 NEC Business Solutions Ltd 24 – Chapter 2 Hardware Description and Specifications for Xen IPK Doc. No. 8 283 - Re lease 1.0 September 2003 Switch Settings Refer to Table 1-1: CPUI( )-U( ) ETU Default Switch Settings . W A R N I N G Pressing SW2 interrupts all service and causes a seco...
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Xen IPK Hardware Description and Specifications for Xen IPK Chapter 2 – 25 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 When a CPUI( )-U( ) ETU is installed in the system, the clock/calendar must be set. This also applies when battery backup fail...
September 2003 NEC Business Solutions Ltd 26 – Chapter 2 Hardware Description and Specifications for Xen IPK Doc. No. 8 283 - Re lease 1.0 September 2003 1. 3 PKU 192-UA (Port Key Unit) The Port Key Unit allows the system to be configured as anExpanded Port Package. When the PKU 192-UA is not instal...
Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Xen IPK Hardware Description and Specifications for Xen IPK Chapter 2 – 31 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 MJ2 Pin Signal Signal Name Pin Colour 1 T8 CH7–Tip WHT–BLU 2 T7 CH6–Tip BLU–WHT 3 T6 CH5–Tip WHT–ORN 4 R5 CH4–Ring ORN–WHT 5 T...
Features and Specifications for Xen IPK Chapter 3 – 33 Doc. No. 8283 - Release 1.0 S e ptember 20 03 Features and Specifications for Xen IPK Chapter 3 Attendant Transfer A-15 F EATURE D ESCRIPTION Attendant Transfer permits efficient call transfers in the system using anAttendant Multiline Terminal ...
September 2003 NEC Business Solutions Ltd 34 – Chapter 3 Attendant Transfer A-15 Doc. No. 8 283 - Re lease 1.0 September 2003 S ERVICE C ONDITIONS General When a Transfer/Camp-On is denied, the call remains on hold at theAttendant Position Multiline Terminal. The outside line key LED flashes green o...
Xen IPK Features and Specifications for Xen IPK Call Arrival (CAR) Keys C-3 Chapter 3 – 35 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Call Arrival (CAR) Keys C-3 F EATURE D ESCRIPTION Call Arrival (CAR) keys are available software extensions as part of 120station numbers on the Expanded Port Pac...
September 2003 NEC Business Solutions Ltd 36 – Chapter 3 Call Arrival (CAR) Keys C-3 Doc. No. 8 283 - Re lease 1.0 September 2003 S ERVICE C ONDITIONS General Incoming outside line calls can ring on a CAR. When the call isanswered, it resides on a CAP (or CO Line key). The CAR becomesidle for anothe...
September 2003 NEC Business Solutions Ltd 38 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8 283 - Re lease 1.0 September 2003 Caller ID - Incoming C-6 F EATURE D ESCRIPTION Caller ID displays the calling party telephone number and/or name on theLCD of the Multiline Terminal for CO incoming calls. U...
Xen IPK Features and Specifications for Xen IPK Caller ID - Incoming C-6 Chapter 3 – 39 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 For Multiline Terminals without automatic Caller ID display but which have anappropriate class of service assigned, the following key sequences will alsodisplay Call...
September 2003 NEC Business Solutions Ltd 40 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8 283 - Re lease 1.0 September 2003 When the name is not included in the Caller ID information, MemoryBlock 3-53 (Caller Name Indication Selection) compares the Caller IDinformation with the dial data in the s...
Xen IPK Features and Specifications for Xen IPK Caller ID - Incoming C-6 Chapter 3 – 43 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 The DIRE key provided with the Dterm Series i Terminals performsthe same function as the Caller ID Scroll key. Caller ID data is not stored when the following condit...
September 2003 NEC Business Solutions Ltd 44 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8 283 - Re lease 1.0 September 2003 G UIDE TO F EATURE P ROGRAMMING Order and Shortcut System Data Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Station Page- Line Key ¶ +BS Card Interface S...
Xen IPK Features and Specifications for Xen IPK Dterm Series i Multiline Terminals D-19 Chapter 3 – 45 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Dterm Series i MultilineTerminals D-19 F EATURE D ESCRIPTION The D term Series i Multiline Terminals provide ergonomic form and user- friendly functio...
September 2003 NEC Business Solutions Ltd 46 – Chapter 3 Dterm Series i Multiline Terminals D-19 Doc. No. 8 283 - Re lease 1.0 September 2003 O PERATING P ROCEDURES Refer to individual feature for details. Specifications DTR-16LD-1A DTR-32D-1A DTR-16D-1A DTR-8D-1A DTR-2DT-1A Dedicated Function Keys ...
September 2003 NEC Business Solutions Ltd 48 – Chapter 3 Dterm Series i Multiline Terminals D-19 Doc. No. 8 283 - Re lease 1.0 September 2003 Restrictions For compatibility of Adapter Units and Terminals, refer to the followingtable: Up to two adapters can be installed in a D term Series i Multiline...
September 2003 NEC Business Solutions Ltd 50 – Chapter 3 DTU-type Multiline Terminal Migration D-20 Doc. No. 8 283 - Re lease 1.0 September 2003 DTU-type Multiline Terminal Migration D-20 F EATURES D ESCRIPTION DTU-type Multiline Terminal Migration allows an Xen Axis/Master customerto protect their ...
September 2003 NEC Business Solutions Ltd 52 – Chapter 3 Electronic Volume Control E-2 Doc. No. 8 283 - Re lease 1.0 September 2003 Electronic Volume Control E-2 F EATURE D ESCRIPTION Electronic Volume Control is provided on all Multiline Terminals to alloweasy changes to the LCD contrast on Multili...
Xen IPK Features and Specifications for Xen IPK Electronic Volume Control E-2 Chapter 3 – 53 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 1. Press P to go off-hook. 2. Dial default Access Code FK . 3. Dial A from the dial pad. 4. Press M while the station is ringing to control ringing volume ( ^ t...
Xen IPK Features and Specifications for Xen IPK External Zone Paging (Meet-Me) E-6 Chapter 3 – 55 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 External Zone Paging (Meet-Me) E-6 F EATURE D ESCRIPTION External Zone Paging (Meet-Me) allows up to three zones of External ZonePaging plus All Zone Exter...
September 2003 NEC Business Solutions Ltd 56 – Chapter 3 External Zone Paging (Meet-Me) E-6 Doc. No. 8 283 - Re lease 1.0 September 2003 1. Lift the handset. 2. Dial the desired Access Code EE ~ EI (as set in default) for the required zone. 1. Lift the handset. 2. Dial the Meet-Me Access Code ( EJ ,...
September 2003 NEC Business Solutions Ltd 58 – Chapter 3 Full Duplex Handsfree F-6 Doc. No. 8 283 - Re lease 1.0 September 2003 Full Duplex Handsfree F-6 F EATURE D ESCRIPTION The HFU-UA Unit is an add-on device to the DTU-type Multiline Terminalsthat provides a full duplex speakerphone for small co...
September 2003 NEC Business Solutions Ltd 60 – Chapter 3 ISDN-BRI Trunk Connections I-7 Doc. No. 8 283 - Re lease 1.0 September 2003 ISDN-BRI Trunk Connections I-7 F EATURE D ESCRIPTION ISDN-BRI (Integrated Service Digital Network - Basic Rate Interface) is aPublic Switched Telephone Network (PSTN) ...
Xen IPK Features and Specifications for Xen IPK ISDN-BRI Trunk Connections I-7 Chapter 3 – 61 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Use Memory Block 3-72 (ISDN BRT Connection Configuration) toassign the BRT Interface as Point to Point or Point to Multipoint(default: Point to Multipoint). Us...
September 2003 NEC Business Solutions Ltd 62 – Chapter 3 ISDN-BRI Trunk Connections I-7 Doc. No. 8 283 - Re lease 1.0 September 2003 For BRI firmware version 1.35 or higher, Malicious Call Trace ispossible provided the class of service is set in the system and issubscribed with the Telstra Network. ...
September 2003 NEC Business Solutions Ltd 64 – Chapter 3 ISDN-PRI Trunk Connections I-8 Doc. No. 8 283 - Re lease 1.0 September 2003 ISDN-PRI Trunk Connections I-8 F EATURE D ESCRIPTION This feature allows the system to connect directly to ESTI Primary RateISDN Lines. The PRT(1)-U( ) ETU is required...
September 2003 NEC Business Solutions Ltd 66 – Chapter 3 ISDN-PRI Trunk Connections I-8 Doc. No. 8 283 - Re lease 1.0 September 2003 Data Assignment for CO Line Services Use Memory Block 3-52 (ISDN Trunk Directory Number Assignment)to assign the ISDN Directory Number. Use Memory Block 3-91 (Trunk Ty...
Xen IPK Features and Specifications for Xen IPK ISDN-PRI Trunk Connections I-8 Chapter 3 – 67 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Data Assignments for Calling Party Number (CPN) Presentationfrom Station Use Memory Block 4-47 (ISDN Directory Number Selection) to specifywhether or not the s...
September 2003 NEC Business Solutions Ltd 68 – Chapter 3 ISDN-PRI Trunk Connections I-8 Doc. No. 8 283 - Re lease 1.0 September 2003 Xen IPK Expanded Eight PRT(1)-U( ) ETUs can be installed in a system. Up to 64 ISDN trunks (B Channels) can be assigned in a system. The PRT(1)-U( ) ETU can be install...
Xen IPK Features and Specifications for Xen IPK ISDN-PRI Trunk Connections I-8 Chapter 3 – 69 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 G UIDE TO F EATURE P ROGRAMMING ISDN – PRI Installation CO Line Service Order and Shortcut System Data Name Memory Block Function 1-8-07 Attendant Page-Line Ke...
September 2003 NEC Business Solutions Ltd 70 – Chapter 3 ISDN-PRI Trunk Connections I-8 Doc. No. 8 283 - Re lease 1.0 September 2003 DID Line Service Calling Party Number (CPN) Service Order and Shortcut System Data Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Station Page-Line K...
Xen IPK Features and Specifications for Xen IPK ISDN-PRI Trunk Connections I-8 Chapter 3 – 71 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Calling Party Number (CPN) Presentation from Station Order and Shortcut System Data Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Station Pa...
September 2003 NEC Business Solutions Ltd 72 – Chapter 3 Music on Hold M-7 Doc. No. 8 283 - Re lease 1.0 September 2003 Music on Hold M-7 F EATURE D ESCRIPTION A locally provided music source or an internal music source can be used tosupply music to parties on hold, to assure them that they are stil...
Xen IPK Features and Specifications for Xen IPK Music on Hold M-7 Chapter 3 – 73 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Internal Source: z Program one of two melodies (American Folk Song melody, or Christmas Song melody) as an internal source. A volume control for the built-in MOH source can...
Xen IPK Features and Specifications for Xen IPK Station Transfer S-19 Chapter 3 – 75 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Station Transfer S-19 F EATURE D ESCRIPTION Station Transfer allows any station user in the system to transfer any call toany other station. Outside calls can be transf...
Xen IPK Features and Specifications for Xen IPK Universal Slots U-3 Chapter 3 – 77 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Universal Slots U-3 F EATURE D ESCRIPTION The Xen IPK system, B64-U( ) KSU, has eight universal slots and up tothree cabinets can be installed for both the Basic and Expa...
Xen IPK Features and Specifications for Xen IPK Universal Slots U-3 Chapter 3 – 81 D oc. N o. 8283 - Release 1.0 Septe m ber 2003 Refer to the Xen IPK System Hardware Manual for more information. Restrictions KSU Power-Based ETU Quantity Limitations The following charts indicate the maximum number o...
Programming DRAFT 3 Chapter 4 – 83 Doc. No.: 8 283 - R elease 1.0 September 2003 Programming Chapter 4 The Memory Blocks listed in this section are new or modified Memory Blocks for Xen IPKRelease 1000 software.
84 – Chapter 4 DRAFT 3 Call Arrival Key Block Assignment, 11-2-04 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 11-2-04 System Mode 1 Submode 1 Data No. 04 PC Programming + BK Call Arrival Key Block Assignment General Description Use this Memory Block to sp...
Xen IPK Programming 11-2-04, Call Arrival Key Block Assignment DRAFT 3 Chapter 4 – 85 Doc. No.: 8283 - Release 1.0 S e ptember 2 003 Programming Procedures 1 Go off-line. 2 Press LK1 + LK2 + KD to access the Memory Block. 3 Press the corresponding CO/PBX line key to change the data option.LK is gree...
86 – Chapter 4 DRAFT 3 PRI Channel Assignment, 1-13-00 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 1-13-00 System Mode 1 Submode 13 Data No. 00 PC Programming + AN PRI Channel Assignment General Description This Memory Block specifies the number of channe...
1-13-04, PRT B Channel Outgoing Priority Selection DRAFT 3 Chapter 4 – 87 Xen IPK Programming Doc. No .: 8283 - Rele ase 1. 0 Septembe r 2003 1-13-04 System Mode 1 Submode 13 Data No. 04 PC Programming + AN PRT B Channel Outgoing Priority Selection General Description Use this Memory Block to assign...
88 – Chapter 4 DRAFT 3 PRT B Channel-to-Trunk Group Assignment, 1-13-05 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 1-13-05 System Mode 1 Submode 13 Data No. 05 PC Programming + AN PRT B Channel-to-Trunk Group Assignment General Description Use this Memor...
92 – Chapter 4 DRAFT 3 MOH or Ring Back Tone Selection, 4 - 66 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 4 - 66 System Mode 4 Submode — Data No. 66 PC Programming + — MOH or Ring Back Tone Selection General Description Use this memory block to assign MO...
94 – Chapter 4 DRAFT 3 LCD Line Key – Name Assignment, 4 - 68 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 4 - 68 System Mode 4 Submode — Data No. 68 PC Programming + BTT LCD Line Key – Name Assignment General Description Use this memory block to assign a ...
96 – Chapter 4 DRAFT 3 Card Interface Slot Assignment, 7-1 September 2003 NEC Business Solutions Ltd Doc. No.: 8283 - Release 1.0 S e ptember 20 03 7-1 System Mode 7 Submode 1 Data No. — PC Programming + BS Card Interface Slot Assignment General Description Use this Memory Block to specify the type ...
September 2003 NEC Business Solutions Ltd 100 – Chapter 4 DRAFT 3 Card Interface Slot Assignment, 7-1 Doc. No.: 82 83 - Release 1.0 September 2003 Card Interface Slot Assignment 4 1 C: Port Number of CO/PBX Line T: Telephone Port Number (smallest number is displayed) V: Voice Recording Service Packa...
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