Page 3 - U s e r ' s G u i d e
() ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ U s e r ' s G u i d e E XPRESS 5800/180Ra-7
Page 4 - Proprietary Notice and Liability Disclaimer; Trademarks
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, isthe valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc.and/or its licensors, as appropriate, reserve all patent, copyright and other pro...
Page 5 - Contents iii; Contents; Using this Guide
Contents iii Contents Using this Guide 1 System Overview Overview .................................................................................................................................... 1-2System Chassis ......................................................................................
Page 6 - iv Contents; Setting Up the System
iv Contents 2 Setting Up the System Overview.................................................................................................................................... 2-2Selecting a Site ..........................................................................................................
Page 7 - Contents v; Upgrading Your System
Contents v C onfiguring the RAID Controller ............................................................................................ 3-23 Configuring System Jumpers ................................................................................................... 3-24 Before You Begin ............
Page 8 - vi Contents; Problem Solving
vi Contents 5 Problem Solving Problem Solving ........................................................................................................................ 5-2Static Precautions...................................................................................................................
Page 10 - viii Contents
Page 11 - Using This Guide ix; Using This Guide
Using This Guide ix Using This Guide This User’s Guide provides a quick reference to information about your server system. Itsgoal is to familiarize you with your system and the tasks necessary for system configuringand upgrading. This guide contains the following information: ! Chapter 1, “ System ...
Page 12 - x Using This Guide; Text Conventions; This guide uses the following text conventions.; WARNING; Note; Ctrl; and; ENTER
x Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or lossof life. ! CAUTION Cautions indicate situations that can damag...
Page 13 - Using This Guide xi; Related Documents; or as paper copy shipped with your server.
Using This Guide xi Related Documents In addition to this guide, the following system documentation is included with your servereither as electronic files on E XPRESS B UILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information abou...
Page 14 - xii Using This Guide; Safety Notices
xii Using This Guide Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on yourequipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Imprope...
Page 15 - Using This Guide xiii; To ensure the extra-low voltage
Using This Guide xiii Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports. ! Remote Ear...
Page 16 - xiv Using This Guide; Care and Handling
xiv Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Letthe system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dr...
Page 17 - System Overview
1 System Overview ! Overview ! System Chassis ! System Board Set ! System Board Set Features ! System Power ! Peripheral Bays ! Disk Array ! System Functions ! System Security ! Reconfiguration ! Optional UPS
Page 18 - Overview; Pentium
1-2 System Overview Overview This server is a highly reliable, high-powered, fault-tolerant, high-capacitymultiprocessing system based on the Intel Pentium ® III Xeon ™ processor family. It is a solid performer and offers the latest technology. The server system is convenientlyhoused and available...
Page 19 - System Overview 1-3; SCSI drive bays accessible from the front of the chassis.
System Overview 1-3 This server system is designed for minimum downtime. To this end, the BSU includesor has the option to include the following: ! Chassis that supports up to three power supplies (depending on the configuration).An additional power supply can be added to provide redundant power (i....
Page 20 - III
1-4 System Overview ! High degree of SCSI disk fault tolerance and advanced disk array managementfeatures through the use of RAID technology, if an optional RAID controller isinstalled in the BSU. As application requirements increase, you can expand your server system withadditional processors, addi...
Page 21 - System Overview 1-5; System Chassis; External View
System Overview 1-5 System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The followingsubsections describe the system chassis external view, internal view (BSU only), andthe system board set. External View Figure 1-3 shows the front chassis features and controls. Figur...
Page 23 - System Overview 1-7
System Overview 1-7 B I J J W V K L M T U O N R S PQ 2 1 1 2 B A D C F E H G A – Keyboard PS/2-compatible 6-pin mini-DIN connector. B – Mouse PS/2-compatible 6-pin mini-DIN connector. C – COM2 COM2 serial port 9-pin connector. D – COM1 COM1 serial port 9-pin connector. E – Monitor SVGA monitor 15-pi...
Page 25 - System Overview 1-9; Liquid Crystal Display Messages
System Overview 1-9 Liquid Crystal Display Messages For a detailed description of the Liquid Crystal Display (LCD) messages, see Chapter 5"Problem Solving". Status LED Indicator Descriptions Table 1-1 lists the system status LED indicators along with a description of each LEDindicator. Table...
Page 26 - Table 1-3. Power Supply Status LED Panel Indicators
1-10 System Overview Table 1-2. Disk Drive Status LED Panel Indicators LED Status Description Response Disk DrivePower Off Disk drivepower off Remount the disk drive Green Disk drivepower on None required (normal) Disk DriveAccess Off Not accessing diskdrive None required (normal) Green Accessing di...
Page 28 - Internal View; Figure 1-5 shows the board set and features inside the BSU.; System Board Set
1-12 System Overview Internal View Figure 1-5 shows the board set and features inside the BSU. A B C D E F G H J K L M N O A PCI boards B System I/O board C Power supplies D System back panel E SCSI backpanel (for 5.25-inch devices) F 5.25-inch removable media bays G 3.5-inch diskette unit H 3.5-inc...
Page 29 - System Overview 1-13
System Overview 1-13 Table 1-5. Features of the Board Set Feature Description Hot Plug PCI slots Ten Hot Plug PCI add-in board slot locations (PCI #34, PCI #33, PCI #32,PCI #31, PCI #24, PCI #23, PCI #22, PCI #21, PCI #12, and PCI #11). Thiscomprises eight dedicated 64-bit, 33 MHz PCI bus slots and ...
Page 31 - System Overview 1-15
System Overview 1-15 A B CD E F G H I J K A PCI status indicators connectors B System back panel connectors C IDE connector (CD-ROM) D SCSI back panel control cable connector E Ultra 160/m SCSI connector (SCSI hard disk drives) F Ultra 160/m SCSI connector (removable media) G External Ultra 160/m SC...
Page 33 - System Overview 1-17; Figure 1-9. Memory Board Component Locations
System Overview 1-17 13 12 11 10 9 8 7 6 5 4 3 2 14 15 16 1 A BC D E Note: DIMMs are grouped into four and must be installed in multiples of four. A Group #1 DIMM sockets (DIMM slots 1, 5, 9, 13) B Group #2 DIMM sockets (DIMM slots 2, 6, 10, 14) C Group #3 DIMM sockets (DIMM slots 3, 7, 11, 15) D Gr...
Page 34 - System Board Set Features; Pentium III Xeon Processor; System Memory; 2-bit memory addressing
1-18 System Overview System Board Set Features The following subsections provide a description of the system board set features. Pentium III Xeon Processor Depending on system configuration, each system includes one to eight Pentium III Xeon processors. Each Pentium III Xeon processor is packaged in...
Page 35 - System Overview 1-19; Plug and Play ready
System Overview 1-19 ! Burst transfers up to a peak of 132 MB/s (33 bit, 33 MHz PCI) and 264 MB/s(64 bit, 33 MHz PCI) and 528 MB/s (64 bit, 66 MHz PCI) ! 8-, 16-, 32-, or 64-bit data transfers ! Plug and Play ready ! Parity enabled. A B A Top slot PCI#34 64 bit, 33 MHz PCI#33 64 bit, 33 MHz PCI#32 6...
Page 36 - BIOS; IDE Controller
1-20 System Overview SAF-TE Controller The system has an SAF-TE (SCSI Accessed Fault Tolerant Enclosure) controller thatprovides an interface to the disk subsystem that supports status signals, hot swappingdrives, and enclosure monitoring. The transport mechanism for the standardized alert detection...
Page 37 - System Overview 1-21; Network Controller
System Overview 1-21 Network Controller The system board includes a 10BASE-T/100BASE-TX network controller based on theIntel 82559 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller canburst data at up to 132 MB/sec. The controller contains two receive and transmit FIFObuffers tha...
Page 38 - Peripheral Controller; Serial Ports
1-22 System Overview Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universalserial bus ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse,and integrated Real Time Clock (RTC). The system provides the connector interface f...
Page 39 - System Overview 1-23; External Device Connectors
System Overview 1-23 System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller(BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage,which remains active when system power is switched off, but the ac power source iss...
Page 40 - System Power
1-24 System Overview System Power The BSU may be configured with up to three 750-Watt power supplies. Each supplyhas autoranging input 50/60 Hz and automatically switches between the following inputvoltage ranges: ! 100-120 VAC at 50/60 Hz; 12.0 A maximum current ! 200-240 VAC at 50/60 Hz; 7.0 A max...
Page 41 - System Overview 1-25; Disk Array
System Overview 1-25 ! DEU with additional hot-swap SCSI hard disk drive bays for mounting up to eightSCSI hard disk drives in easily removable drive carriers. Each drive has a set ofthree lights to indicate the fault or other status: power-on (green LED), activity(green LED), and fault (yellow LED)...
Page 42 - Automatic Rebuilding Function; If a hard disk is being rebuilt, do not replace the hard disk.; Expand Capacity Function
1-26 System Overview Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery. Note: The automatic rebuilding function supports a disk array configuration of RAID levels, RAID1 or RAID5. Rebuilding is to regenerate all data from a failed disk t...
Page 43 - System Overview 1-27; System Functions; The following subsections describe select system functions.; Hot Swapping; Fans; The DEU has four fans that are hot swappable in a rack-mount system.; Sleep Mode
System Overview 1-27 System Functions The following subsections describe select system functions. Hot Swapping Hot swapping allows a device to be replaced, such as a hard disk drive while its poweris on, as listed below. ! Disk array system:Any failed hard disk drive can be replaced while the system...
Page 44 - ACPI; CAUTION; The sleep states are defined as follows:; AC Link Mode; Power On
1-28 System Overview ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system canplace the system into a state where the hard drives spin down, some system fans stop,and all processing is halted. However, in this state the power supply is still on and theprocessors are still...
Page 45 - System Overview 1-29; System Security; Security with Mechanical Locks and Monitoring; Set and enable an administrative password.
System Overview 1-29 Remote Power-On (Wake On LAN) Function The remote power-on function turns on the system power by way of a network ormodem. If the system power is set to Off, it can be turned on remotely by sending aspecific packet from the main computer to the remote system. Note: The standard ...
Page 46 - Reconfiguration; Two or more CPUs are installed.; Optional UPS; Scheduled server shutdowns
1-30 System Overview Reconfiguration If a CPU or a memory DIMM board error was detected during execution of POST(Power On Self-Test) after system power is turned on, the reconfiguration functionisolates the failed CPU or memory DIMM board and continues operation. You shouldreplace the failed device ...
Page 47 - Setting Up the System
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Rack-Mount Subsystem Assembly ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord(s) ! Using the System
Page 49 - Setting Up the System 2-3; Unpacking the System
Setting Up the System 2-3 Unpacking the System ! WARNING Your BSU weighs approximately 110 pounds (50 kg) and theDEU weighs approximately 44 pounds (20 kg). If yoursystem contains numerous optional boards and peripheraldevices, it will weigh more. To avoid personal injury, makesure you have someone ...
Page 50 - Rack-Mount Subsystem Assembly; Before You Begin; Static Precautions
2-4 Setting Up the System Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount BSU into astandard EIA 19-inch rack cabinet. To assemble the rack-mount DEU into astandard EIA 19-inch rack cabinet, see the 3U DEU User's Guide (part number 456-01541-000) . ...
Page 51 - Setting Up the System 2-5; Assembly; Preparing the Rack Mounting Bracket Assemblies; Figure 2-1 Rack Mounting Bracket Assemblies
Setting Up the System 2-5 Assembly The following subsection describes how to assemble your rack-mount BSU intoa standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount BSU does notcreate an unstable condition when installed in the rackcabinet. Before you begin select ...
Page 52 - Figure 2-2 Preparing the Rack Mounting Brackets
2-6 Setting Up the System 2. Remove the center slide bar from each rack mounting bracket assembly asfollows: ! Position the rack mounting bracket assembly on a flat surface with thecenter slide bar facing up. ! Fully extend the three telescoping slide bars until they lock in place(see Figure 2-1). !...
Page 53 - Setting Up the System 2-7; Attaching the Center Slide Bar to the BSU; Figure 2-3. Attaching the Inner Component Slide Bar to the BSU; Determine where you want to install the BSU in the rack cabinet.
Setting Up the System 2-7 Attaching the Center Slide Bar to the BSU Using the two center slide bars removed in the previous procedure attach themto the BSU as follows: 1. Align the mounting holes in each slide bar to the threaded holes on the sideof the BSU (see Figure 2-3). Note: The holes in the t...
Page 55 - Setting Up the System 2-9; Figure 2-5. Locating and Marking the Rear Mounting Holes for the BSU; Hook the side lip of a cage nut into the square hole in the rail.
Setting Up the System 2-9 A – M5 Cagenuts for Cable Retention Arm B – Rack Mounting Bracket Assembly Alignment Tabs C – Rack Mounting Bracket Assembly M5 Screw Holes Figure 2-5. Locating and Marking the Rear Mounting Holes for the BSU 3. While marking the hole locations for the Rack Mounting Bracket...
Page 57 - Setting Up the System 2-11; Mounting the BSU in the Rack Cabinet
Setting Up the System 2-11 11. Repeat steps 5 through 10 for the right side Rack Mounting BracketAssembly. A – Vertical mounting rail B – Rack mounting assembly C – Alignment tab D – Screw Figure 2-7 Installing the Left Rack Mounting Bracket Assembly into the Rack Mounting the BSU in the Rack Cabine...
Page 58 - Align the BSU center slide bars with the extended rail assemblies.; Figure 2-8 Mounting the BSU
2-12 Setting Up the System 2. With someone assisting you, use the handles on the front of the BSU and thelip at the top rear of the BSU to lift and slide the BSU into the extended railslider assemblies. ! Align the BSU center slide bars with the extended rail assemblies. ! Carefully slide the BSU in...
Page 59 - Setting Up the System 2-13; Attaching the Cable Retention Arm; Figure 2-9. Attaching the Cable Retention Arm
Setting Up the System 2-13 Attaching the Cable Retention Arm The dual-hinged cable retention arm attaches to the rear of the BSU and allowscables to swing in and out of the way as the BSU slides back and forth withinthe rack cabinet. All the BSU cables can be tie-wrapped to the cable retentionarm. N...
Page 60 - Getting Familiar with the System; Before setting up your system, see; Making Connections; Configuring Your System
2-14 Setting Up the System Getting Familiar with the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system’s features, such as the location ofyour system's front and rear panel switches, indicators and connectors, etc. Making C...
Page 61 - Setting Up the System 2-15; Table 1-3 System Status LED Indicators
Setting Up the System 2-15 Connecting the Power Cord(s) Plug the female end of each AC power cord into the input receptacle(s) on therear of the BSU chassis (see Figure 2-10) and the DEU (see Figure 2-11). Plugthe male end of the power cord into NEMA 5-15R outlet for 100-120 VAC orNEMA 6-15R outlet ...
Page 63 - Setting Up the System 2-17; Using the System
Setting Up the System 2-17 Using the System The following subsections describe how to use this server system properly andsafely, including an explanation of the server system power on/off sequences,what the POST program checks in the server, and how to perform a forcedpower shutdown. When using the ...
Page 64 - Powering On the Server System; Power on your system as follows.; Power On/OFF Switch and Power-On Indicator
2-18 Setting Up the System Powering On the Server System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, andmouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If the ...
Page 65 - Setting Up the System 2-19; Problem Solving; Powering Off the Server System
Setting Up the System 2-19 After a few seconds your system begins the internal Power-On Self Tests(POST). POST automatically checks the system baseboard, system I/O board,CPU module, ECC memory modules, keyboard, mouse, and most installedperipheral devices. POST also displays the start messages of t...
Page 66 - Forcing a Power Shutdown; To perform a forced power shutdown:
2-20 Setting Up the System Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply),refer to the UPS user's guide for proper power-offprocedures. Forcing a Power Shutdown A forced power shutdown can be used when the power on/off switch does no...
Page 68 - Use the E; CD-ROM to create the device driver diskettes.
3-2 Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration.You can configure your system, as well as option boards you may add to yoursystem, using the BIOS Setup Utility. Several unique system parameters areconfigured using the...
Page 69 - Configuring Your System 3-3; BIOS Setup Utility; Using the BIOS Setup Utility; Press; . An arrow precedes selections with submenus.
Configuring Your System 3-3 BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. Theutility is resident in the system FLASH memory and does not require a disketteor an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup util...
Page 70 - BIOS Setup Configuration Settings
3-4 Configuring Your System Table 3-1 Setup Menu Value Keys Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to t...
Page 71 - Configuring Your System 3-5; Main Menu
Configuring Your System 3-5 Main Menu Feature Choices orDisplay Only Description Your Setting Processor Type ——————— (Display Only). Shows thetype of processor installed. Processor Speed XXX (Display Only). Indicates theprocessor speed. Cache RAM XXX KB (Display Only). Indicates thecache RAM size. S...
Page 72 - Advanced Menu
3-6 Configuring Your System Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. L3 Cache Reconfiguration* Refer to L3 Cache Reconfiguration Submenu...
Page 73 - Configuring Your System 3-7; Advanced Submenu
Configuring Your System 3-7 Advanced Submenu Feature Choices orDisplay Only Description Your Setting Installed O/S Other PnP O/S Select the operating systeminstalled on your system thatwill be used most of the time.Note: An incorrect setting cancause some operating systemsto display unexpectedbehavi...
Page 74 - CPU Reconfiguration Submenu; L3 Cache Reconfiguration Submenu
3-8 Configuring Your System CPU Reconfiguration Submenu Feature Choices orDisplay Only Description Your Setting CPU #1 Status Normal* (Display Only) CPU #2 Status Normal* (Display Only) CPU #3 Status Normal* (Display Only) CPU #4 Status Normal* (Display Only) CPU #5 Status**CPU #6 Status**CPU #7 Sta...
Page 75 - Configuring Your System 3-9; Peripheral Configuration Submenu
Configuring Your System 3-9 Peripheral Configuration Submenu Feature Choices orDisplay Only Description Your Setting Serial Port 1: (COM 1) Disabled3F8, IRQ3 3F8, IRQ4 2F8, IRQ32F8, IRQ43E8, IRQ33E8, IRQ42E8, IRQ32E8, IRQ4Auto Disables serial port 1 orselects the base address andinterrupt (IRQ) for ...
Page 76 - Monitoring Configuration Submenu; PCI Device Submenu
3-10 Configuring Your System Monitoring Configuration Submenu Feature Choices orDisplay Only Description Your Setting POST Monitoring DisabledOptROM-END POST-END Selects the point where the POSTmonitoring checkpoint is. Boot Monitoring Disabled Enabled Disable or enable the bootmonitoring feature. T...
Page 77 - Configuring Your System 3-11; Option ROM Submenu
Configuring Your System 3-11 Option ROM Submenu Feature Choices orDisplay Only Description Your Setting Onboard SCSI Enabled Disabled Disables/Enables the mapping of the onboardSCSI BIOS. Onboard LAN Enabled Disabled Disables/Enables the mapping of the onboardLAN BIOS PCI Slot 11 Enabled Disabled Di...
Page 78 - Numlock Submenu
3-12 Configuring Your System Numlock Submenu Feature Choices orDisplay Only Description Your Setting Numlock Auto OnOFF Selects the power-on state forNumlock. Key Click Disabled Enabled Disables or enables keyclick. Keyboard Auto-repeat Rate 2/sec6/sec 10/sec 13.3/sec18.5/sec21.8/sec26.7/sec30/sec S...
Page 79 - Configuring Your System 3-13; Security Menu
Configuring Your System 3-13 Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not casesensitive. Feature Choices orDisplay Only Description Your Setting SupervisorPassword is Clear Status only, user cannot modify.Once set, this can ...
Page 80 - Secure Mode Menu
3-14 Configuring Your System Feature Choices orDisplay Only Description Your Setting Power SwitchMask Masked Unmasked Determines whether power switchis masked or unmasked. Selecting"Masked" disables power-off withthe power switch after theoperating system is started(including shutdown by pre...
Page 81 - Configuring Your System 3-15; System Hardware Menu; Server Power State Versus AC Link Settings
Configuring Your System 3-15 System Hardware Menu Feature Choices orDisplay Only Description Your Setting Thermal Sensor Refer to Thermal SensorSubmenu. Wake On Events Refer to Wake On EventsSubmenu. AC Link Power On Last State Stay Off Determines the mode of ACLink. This determines the stateof the ...
Page 82 - Thermal Sensor Submenu
3-16 Configuring Your System Thermal Sensor Submenu Feature Choices orDisplay Only Description Your Setting Thermal Sensor Enabled Disabled When enabled determines ifthe BIOS will disable boot (iftemperature is not within asafe range). Upper Limit 45 (11 to 80) Sets the upper temperaturelimit in Cel...
Page 83 - Configuring Your System 3-17; Boot Menu; Boot Device Priority Menu
Configuring Your System 3-17 Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <->keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description Your Setting 1. ATAPI CD-ROMDrive Attempts to bo...
Page 84 - Exit Menu
3-18 Configuring Your System Exit Menu You can make the following selections on the Exit Menu. Select an option usingthe up or down arrow keys, then press <Enter> to execute the option. Pressing<Esc> does not exit this menu. You must select one of the items from the menuor menu bar to ex...
Page 85 - Configuring Your System 3-19; SCSISelect Utility; Running the SCSISelect Utility
Configuring Your System 3-19 SCSISelect Utility The SCSISelect Utility detects the SCSI host adapters on the system I/O boardand on option SCSI controller boards. The SCSISelect Utility is used mainly to set the transfer rate of connected SCSIdevice. Use the SCSISelect Utility to: ! Change default v...
Page 86 - Once you select the adapter, the following screen is displayed:; Adaptec SCSI Utility Configuration Settings
3-20 Configuring Your System A B C D A System I/O board B Channel B (for internal hard disk drives) C Channel A (for 5 1/4-inch removable media devices) D Channel A (for external SCSI device) Figure 3-1. SCSI Controller Channels 5. Once you select the adapter, the following screen is displayed: Menu...
Page 88 - Exiting Adaptec SCSI Utility
3-22 Configuring Your System Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility, press ESC until a message prompts you to exit(if you changed any settings, you are prompted to save the changes before youexit). Configuring Optional SCSI Controller Boards To configure SCSI devices connected...
Page 89 - Configuring Your System 3-23; onfiguring the RAID Controller; Table 3-3 RAID Configurations; covers array
Configuring Your System 3-23 C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) option available for yoursystem is the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAIDcontroller board, which gives your system the added security of fault tolerance. If you order...
Page 90 - Configuring System Jumpers
3-24 Configuring Your System Configuring System Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the systemboard. Modify the system board only at an ESD workstation.Otherwise, wear an antistat...
Page 92 - Moving System Jumpers; To configure the system jumpers on the I/O riser board:
3-26 Configuring Your System Moving System Jumpers ! CAUTION Before doing the procedures in this section, make sure thatyour system is powered off and unplug the AC power cordsfrom the back of the chassis. Failure to disconnect powerbefore moving the jumpers can result in personal injury andequipmen...
Page 93 - Configuring Your System 3-27; Clearing CMOS and Password; Modifying the I/O Riser Board
Configuring Your System 3-27 Clearing CMOS and Password To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the I/O Riser Board in chapter 4. 2. Remove the spare jumper from pins 11 and 12 on system function jumperblock, see Figure 3-2. 3. If clearing CMOS, reinstall the...
Page 95 - Upgrading Your System
4 Upgrading Your System ! General Information ! Precautions ! Preparing Your System for Upgrade ! Equipment Log ! Removing the Top Cover of the Tower Cabinet ! Installing the Top Cover of the Tower Cabinet ! Removing the Front and Rear Fan Modules ! Installing the Front and Rear Fan Modules ! Instal...
Page 96 - General Information
4-2 Upgrading Your System General Information This chapter contains step-by-step instructions for upgrading your system. Whenyou disassemble any part of the server, note the orientation and placement ofany cables or shielding that you remove. ! WARNING The DC push button on/off switch on the front p...
Page 97 - Upgrading Your System 4-3; Precautions
Upgrading Your System 4-3 Precautions The following warnings and cautions apply throughout this chapter. Only atechnically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on isremoving or installing (hot-swapping) an SCA d...
Page 99 - Upgrading Your System 4-5; Preparing Your System for Upgrade
Upgrading Your System 4-5 Preparing Your System for Upgrade Have the following tools available: ! Phillips screwdriver (#2 bit) ! flat-head screwdriver ! small needle nose pliers ! pen or pencil ! utility knife ! ESD workstation or antistatic wrist strap (recommended) ! IC removal tool. Equipment Lo...
Page 101 - Upgrading Your System 4-7; Installing the Top Cover of the Tower Cabinet; To install the top cover, perform the following.; Removing the Front and Rear Fan Modules; Removing the Top Cover of the Tower Cabinet; Figure 4-3. Unlocking the Front and Rear Fan Modules
Upgrading Your System 4-7 Installing the Top Cover of the Tower Cabinet Note: This procedure is for tower-based systems only. To install the top cover, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Make sure no tools or loose parts have b...
Page 102 - Lift the fan module straight up and out of the chassis. See Figure 4-4.; Figure 4-4. Removing the Front and Rear Fan Modules; Installing the Front and Rear Fan Modules; Insert each fan into their respective labeled fan slot.
4-8 Upgrading Your System 4. Lift the fan module straight up and out of the chassis. See Figure 4-4. Figure 4-4. Removing the Front and Rear Fan Modules Installing the Front and Rear Fan Modules To install the front and rear fan modules of the BSU, perform the following. 1. Observe the safety and ES...
Page 103 - Upgrading Your System 4-9; To install options in your BSU, you should do the following.; Removing the Front Bezel
Upgrading Your System 4-9 Installing/Removing the BSU Front Bezel andTop Cover To install options in your BSU, you should do the following. ! To modify the system baseboard, I/O riser card, add a processor, add aVRM, or add a removable media device, remove the front bezel and topcover. ! To add memo...
Page 104 - While holding the front bezel pull forward to remove it.; Installing the Front Bezel; Installing the BSU Top Cover
4-10 Upgrading Your System 5. While holding the front bezel pull forward to remove it. Figure 4-5. Removing the Front Bezel Installing the Front Bezel You must first install the top cover in order to install the front bezel on yourBSU. See Installing the BSU Top Cover later in this chapter. To insta...
Page 105 - Upgrading Your System 4-11; Removing the Top Cover; Removing the Top Cover of the; Figure 4-6. Disengaging the BSU Top Cover
Upgrading Your System 4-11 Removing the Top Cover You must first remove the top cover of the tower cabinet (if tower-basedsystem), the front bezel of the BSU, and front and rear fan modules of the BSUin order to remove the top cover of the BSU. See Removing the Top Cover of the Tower Cabinet , Remov...
Page 106 - Installing the Top Cover
4-12 Upgrading Your System Installing the Top Cover To install the top cover, perform the following. 1. Make sure no tools or loose parts have been left inside the BSU. 2. Make sure all option boards are firmly seated in their respective slots andthat all interior cables are properly connected. 3. P...
Page 107 - Upgrading Your System 4-13; Processors
Upgrading Your System 4-13 Processors The following sections provide procedures for installing and removing thePentium III Xeon Processor Single Edge Contact (S.E.C.) cartridge. Use these procedures when upgrading or replacing your processor(s). Each processor ispackaged in a S.E.C. cartridge. The c...
Page 108 - Removing/Installing Processor Cartridges on System Baseboard
4-14 Upgrading Your System Removing/Installing Processor Cartridges on System Baseboard Use the following procedure to remove or install a processor cartridge on thesystem baseboard (slots 1 - 4). Note: All systems ship with at least a processor cartridge installed in the bottom slot of a system bas...
Page 109 - Upgrading Your System 4-15; emoved from the slot where the processor cartridge is to be
Upgrading Your System 4-15 6. Latch levers are provided with your system for easy removal of a processorcartridge or a termination board (see Figure 4-9) from your system. Installthe latch levers on the upper right and left corners of the processor cartridgeor termination board that is to be removed...
Page 110 - Figure 4-10. Removing the Termination Board; Figure 4-11. Removing Processor Cartridge
4-16 Upgrading Your System Note: Store the termination board in a dust free low humidity area for future use. Figure 4-10. Removing the Termination Board 11. To remove a processor cartridge install latch levers on the upper right andleft corners of the processor cartridge that is to be removed. 12. ...
Page 111 - Upgrading Your System 4-17; Figure 4-12. Aligning the Processor Cartridge with its Board Slot; Figure 4-13. Installing the Processor Board
Upgrading Your System 4-17 Note: If you are not replacing the processor remove its associated VRM. 13. Remove a processor cartridge from its antistatic package and place it on agrounded static-free surface or conductive foam pad. 14. Align the processor cartridge with the slot it is to be installed ...
Page 113 - Upgrading Your System 4-19; Figure 4-15. CPU Box Mounting Order of Processors
Upgrading Your System 4-19 Installing the Optional Five to Eight CPUUpgrade Kit Use the following procedure to install the optional CPU boxes and processorcartridges. To install more than four processors in the BSU the processors must be removedand then two optional CPU boxes (slots 1-8) must be ins...
Page 114 - Removing/Installing Processor Cartridges on System; Figure 4-17. Removing the Front Fan Module Connector Screws
4-20 Upgrading Your System 5. Remove the four processor cartridges and associated VRMs from the systembaseboard, see Removing/Installing Processor Cartridges on System Baseboard earlier in this chapter. 6. Remove the two screws securing the CPU cage to the BSU chassis andremove the cage, see Figure ...
Page 117 - Processor Cartridges on System Baseboard
Upgrading Your System 4-23 14. Reconnect the rear fan module connector bracket to the BSU chassis with ascrew removed in a previous step, see Figure 4-24. This front fan moduleconnector was disconnected in step 8. Figure 4-24. Reconnecting the Rear Fan Module Connector Bracket 15. On CPU box 1 loose...
Page 118 - Figure 4-26. Aligning CPU box with its System Baseboard Socket
4-24 Upgrading Your System 19. On CPU box 2 install the new processor cartridges and VRMs. To installprocessor cartridges and VRMs follow steps 13 through 17 of the previoussubsection Removing/Installing Processor Cartridges on System Baseboard in this chapter. 20. On CPU box 2 reattach the CPU cove...
Page 119 - Upgrading Your System 4-25; Figure 4-28. Securing a CPU box to the BSU Chassis
Upgrading Your System 4-25 23. Check that the CPU box is firmly seated in the bottom of the socket. Note: If the CPU box is not inserted correctly, the Status LED lights amber and the error message "CPUMissing" appears on the LCD when the power cord isconnected. 24. Secure both CPU boxes to ...
Page 120 - DIMMs; Figure 4-29 Memory Board DIMM Locations
4-26 Upgrading Your System DIMMs The memory board contains sixteen DIMM sockets arranged in four groups (seeFigure 4-29) of 4 way interleaved memory. Each 168-pin socket can hold asingle 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB(when available) of memory. When all sixteen sockets are...
Page 121 - Upgrading Your System 4-27; Installing DIMMs; Remove the BSU front bezel. See; Figure 4-30. Removing the Memory Board Cover
Upgrading Your System 4-27 Installing DIMMs 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. If tower-based system, unlock (if locked) the mechanical lock at the top ofthe front door and open the door. 3. Power off the system. Ensure the power cords are unplugged ...
Page 122 - Repeat steps 4 through 6 above to install any remaining DIMMs.
4-28 Upgrading Your System 7. Holding the two fasteners, carefully pull the memory board out until theedge connectors are free. Place the memory board on an antistatic surface.See Figure 4-32. Figure 4-32. Removing the Memory Board 8. Holding the DIMM module only by the edges, remove it from its ant...
Page 123 - Upgrading Your System 4-29; Removing DIMMs
Upgrading Your System 4-29 12. Hold the retaining levers of the memory board by its edges and start to insertit into the slot guides. Do not press in on the board yet! Ease board into theslot guides until it is just touching its connector. 13. Be sure the retaining levers are extended so they can en...
Page 125 - Upgrading Your System 4-31; Replacing the Real-time Clock Battery
Upgrading Your System 4-31 Modifying the I/O Riser Board The following subsection provides procedures for upgrading the I/O riser board. " Replacing the real-time clock battery. Note: Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistaticsurface....
Page 127 - Upgrading Your System 4-33; Option Boards
Upgrading Your System 4-33 Option Boards The following sections describe how to install and remove Hot-Plug PCI optionboards. The Hot-Plug PCI feature is useable only when Operating Systemsupport is available. The system I/O board has eight dedicated 64-bit PCI busexpansion slots and two dedicated 3...
Page 128 - Installation Considerations; Figure 4-37. Detaching a PCI Board Mounting Bracket
4-34 Upgrading Your System Installation Considerations Some PCI boards may have a mounting bracket attached to the end of the boardthat is not required when installing PCI boards in this system. To detach the mounting bracket from a PCI board remove the two screwssecuring the bracket to the board an...
Page 129 - Upgrading Your System 4-35; Installing an Option Board; Install an option board as follows.; Figure 4-38. Opening the PCI Expansion Slot Door; Record the option board serial number in the equipment log.
Upgrading Your System 4-35 Installing an Option Board Install an option board as follows. 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. If tower-based system, remove the top cover of the tower cabinet. See Removing the Top Cover of the Tower Cabinet earlier in ...
Page 130 - Figure 4-40. Removing the Expansion Slot Cover
4-36 Upgrading Your System Figure 4-39. Releasing the Expansion Slot Cover 9. Remove the expansion slot cover, see Figure 4-40. Note: Save the expansion slot cover for future use. Figure 4-40. Removing the Expansion Slot Cover 10. Holding the board by its top edge or upper corners, firmly press the ...
Page 131 - Upgrading Your System 4-37
Upgrading Your System 4-37 Figure 4-41. Installing an Option Board 12. If you installed a SCSI host adapter board, go to Appendix C, “Cabling,” forprocedures on cabling these boards into the system. For all other boards,continue. 13. Connect any external cables (if they are needed) to the installed ...
Page 132 - Removing an Option Board; Perform steps 1 through 3 of the previous subsection
4-38 Upgrading Your System Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissionscharacteristics of the system and to assure proper cooling ofthe system components. 1. Perform steps 1 through 3 of the previous subsection I...
Page 133 - Upgrading Your System 4-39; RAID Controller Board; Use this procedure to install a RAID controller board.
Upgrading Your System 4-39 RAID Controller Board Use this procedure to install a RAID controller board. 1. Install the RAID controller board into any PCI slot on the system board. Seesubsection Installing an Option Board earlier in this chapter. Note: If a RAID controller board is installed in PCI s...
Page 135 - Upgrading Your System 4-41; Removable Media Devices; A 1.44 MB diskette drive is always mounted in bay D.
Upgrading Your System 4-41 Removable Media Devices A CD-ROM drive is always mounted in bay A. Any SCSI removable mediadevice can be installed in peripheral bays B, and C. The SCSI devices should beinstalled in the first available bay from the bottom (bay C). Figure 4-44 illustrates the recommended r...
Page 137 - Upgrading Your System 4-43
Upgrading Your System 4-43 Installing a 5 1/4-Inch Device Install a 5 1/4-inch device drive as follows. ! CAUTION CD-ROM devices contain a laser system and are classifiedas CLASS 1 LASER PRODUCTS. In case of any troublewith a CD-ROM, please contact your nearest servicerepresentative. To prevent dire...
Page 140 - Install the BSU front bezel. See; Figure 4-50. Disconnecting the Power and Data Cables
4-46 Upgrading Your System Figure 4-49. Installing the Device into the BSU Chassis 13. Install the BSU front bezel. See Installing / Removing the BSU Front Bezel and Top Cover earlier in this chapter. 14. Plug in the power cords and power up the system. 15. Run the BIOS Setup to configure the device...
Page 141 - Upgrading Your System 4-47; Place the drive in an antistatic wrapper.
Upgrading Your System 4-47 3. Slide the device completely out the front of the bay, and place on anantistatic surface. 4. Place the drive in an antistatic wrapper. 5. If installing another device perform steps 7 through 15 of the previoussubsection Installing a 5 1/4-Inch Device , otherwise continue...
Page 142 - Hard Disk Drives
4-48 Upgrading Your System Hard Disk Drives The following sections provide procedures for installing a disk drive, removinga disk drive, or swapping out a faulty disk drive from one of the hot-swap drivebays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin SingleConnector Attachment...
Page 143 - Upgrading Your System 4-49; Installing a Hard Disk Drive
Upgrading Your System 4-49 Installing a Hard Disk Drive Use this procedure to add an optional hard disk drive to your system. 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. If tower-based system, unlock (if locked) the mechanical lock at the top ofthe front door...
Page 145 - Upgrading Your System 4-51; Figure 4-54. Installing Hard Disk Drive in a Carrier
Upgrading Your System 4-51 A B C D Installing 3 1/2inch hard disk drivein carrier for hot-swap bays A Carrier B Four screws C Hard disk drive D SCA connector Figure 4-54. Installing Hard Disk Drive in a Carrier 9. Unlock the lock lever located at the bottom of the carrier handle, seeFigure 4-55. Fig...
Page 146 - Plug in the power cords and power up the system.; Removing a Hard Disk Drive; Use this procedure to remove a hard disk drive from your system.
4-52 Upgrading Your System 11. Push the lock lever toward the hard disk drive bay till the handle iscompletely locked. The lever clicks when it is locked. See Figure 4-57. Incorrect Correct Figure 4-57. Securing Hard Disk Drive/Carrier in the System 12. Plug in the power cords and power up the syste...
Page 147 - Upgrading Your System 4-53; Remove the hard disk drive and place it in an antistatic wrapper.
Upgrading Your System 4-53 BSU ID0 ID1 DEU ID0 ID1 ID2 ID3 IDB IDA ID9 ID8 Figure 4-58. Hard Disk Drive Bays 5. Grasp the handle of the hard disk’s carrier and unlock the lever located at thebottom of the carrier handle, see Figure 4-59. The hard disk carrier willcome out approximately 1/2-inch so t...
Page 148 - Hot-Swapping a Hard Drive; Table 1-2. Disk Drive Status LED Panel Indicators; Place the removed hard drive on an antistatic surface.
4-54 Upgrading Your System Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive toremove by checking its Disk Drive Status LEDs. See “Status LED IndicatorDescriptions” in Chapter 1. Note: W hen the Disk Error LED indicates a drive fault (steady amber l...
Page 149 - Upgrading Your System 4-55; Power Supply; Four processors or less.; The DEU contains one standard power supply.
Upgrading Your System 4-55 Power Supply The following sections provide procedures for installing a power supply,removing a power supply, or swapping out a faulty power supply. The BSU supports up to three power supplies (depending on processorconfiguration): ! Four processors or less. The BSU contai...
Page 150 - Installing a BSU Power Supply; Use this procedure to install a power supply into the BSU.
4-56 Upgrading Your System Installing a BSU Power Supply Use this procedure to install a power supply into the BSU. 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Power off the system. Ensure the power cords are unplugged from the ACwall outlet. 3. At the rear o...
Page 151 - Pull down the front lever of the new power supply to be installed.; Figure 4-62. Installing the New Power supply
Upgrading Your System 4-57 Figure 4-61. Removing the BSU Power Supply Bay Blank Cover 5. Pull down the front lever of the new power supply to be installed. 6. Slide the power supply into the bay, see Figure 4-62. Figure 4-62. Installing the New Power supply 7. Secure the power supply by lifting its ...
Page 152 - Installing a DEU Power Supply; Use this procedure to install a power supply into the DEU.; Figure 4-64. Removing the DEU Power Supply Bay Blank Cover
4-58 Upgrading Your System Installing a DEU Power Supply Use this procedure to install a power supply into the DEU. 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Power off the system. Ensure the power cords are unplugged from the ACwall outlet. 3. Remove the tw...
Page 153 - Upgrading Your System 4-59; Figure 4-66. Securing the New Power supply; Removing a Power Supply; Power off the system.; Perform steps 5 through 8 of the previous subsection
Upgrading Your System 4-59 5. Secure the power supply to the DEU with the two thumb lock screws, seeFigure 4-66. A A Thumb Lock Screws Figure 4-66. Securing the New Power supply 6. Plug one end of the power cords into the AC input receptacles on the rear ofthe DEU and connect the other end into the ...
Page 154 - Perform steps 4 through 6 of the previous subsection; Hot-Swapping a Power Supply; indicator on a BSU power supply is flashing or if the
4-60 Upgrading Your System DEU Power Supply: Perform steps 4 through 6 of the previous subsection Installing a DEU Power Supply . Hot-Swapping a Power Supply If you are swapping out a faulty power supply, you can determine which one toremove by checking the status LED indicators on each supply. If t...
Page 155 - Upgrading Your System 4-61; Installing the Optional UPS; Figure 4-67. Uninterruptible Power Supply; plus
Upgrading Your System 4-61 Installing the Optional UPS This subsection describes how to install an optional Uninterruptible PowerSupply (UPS) into the tower cabinet, see Figure 4-67. Figure 4-67. Uninterruptible Power Supply Your UPS provides diagnostic and management features that include: ! Schedu...
Page 156 - Reinstall the front cover of the UPS.
4-62 Upgrading Your System This procedure summarizes the installation of the UPS. For detailed informationabout: UPS Refer to: Features Uninterruptible Power Supply User’s Manual Installation This Rack User’s Manual PowerChute ® plus PowerChute ® plus User’s Guide ! WARNING It is required that a min...
Page 158 - Figure 4-70 Location of UPS Rear Panel Components
4-64 Upgrading Your System A B C E D A. Site Wiring Fault Indicator B. Configuration Button C. Configuration LED D. Computer Interface Port E. Output Power Receptacles Figure 4-70 Location of UPS Rear Panel Components 10. If there is no wiring fault, connect the ground lead of any transient voltages...
Page 159 - Upgrading Your System 4-65; Installing the Optional DEU; Open the front door to the tower cabinet.
Upgrading Your System 4-65 Installing the Optional DEU This subsection describes how to install an optional Disk Expansion Unit (DEU)into the tower cabinet, see Figure 4-71. Figure 4-71. Optional Disk Expansion Unit (DEU) ! WARNING To reduce the risk of personal injury or damage to theequipment, a m...
Page 160 - Close the front door of the tower cabinet.
4-66 Upgrading Your System Figure 4-72. Installing the DEU 7. Connect all AC power and data cables, including the new SCSI cableshipped with the DEU. 8. Power up the system. 9. Close the front door of the tower cabinet.
Page 161 - Upgrading Your System 4-67; Figure 4-73. Removing the DEU from the Tower Cabinet
Upgrading Your System 4-67 Adding the Optional DEU 2-Channel SCSIBoard This subsection describes how to install the optional 2-Channel SCSI board intothe DEU. The DEU must be removed from the tower cabinet before the 2-Channel SCSIInterface Board can be installed. ! WARNING To reduce the risk of per...
Page 162 - Place the DEU on a flat clean surface.
4-68 Upgrading Your System 6. With one person grasping each side of the DEU slide it out the front of thetower cabinet. ! WARNING A minimum of two persons is required when performing thisstep. 7. Place the DEU on a flat clean surface. 8. Remove the fan assemblies (see Figure 4-74, A) from the DEU ch...
Page 163 - Upgrading Your System 4-69; Figure 4-76. Removing the SCSI Blank Panel
Upgrading Your System 4-69 A B Figure 4-75. Preparing to Install the 2-Channel SCSI Board 13. Remove the two screws securing the blank plate covering the optional SCSIconnector cutout on the rear panel of the DEU (see Figure 4-76, A). Removethe blank cover. Disk Expansion Unit A Figure 4-76. Removin...
Page 165 - Upgrading Your System 4-71; Power up the DEU host server.
Upgrading Your System 4-71 19. Reinstall the DEU into the tower cabinet (see Figure 4-73), as follows: ! With one person grasping each side of the DEU, carefully align theDEU with its support brackets in the tower cabinet. ! Lift the DEU onto the support brackets and slide it towards the rear ofthe ...
Page 169 - Problem Solving 5-3; Troubleshooting Checklists; Initial System Startup
Problem Solving 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur atinitial system startup, when you run new application software, and after the systemhardware and software have been running correctly. Initial System Startup Incorrect...
Page 170 - Running New Application Software; If you are running the software from a diskette, is it a good copy?
5-4 Problem Solving ! Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? Forinformation about running these utilities, refer to the Configuring Your System chapter 3. If the above items are all correct, but the problem reoccurs, refer to Additional Troubleshooting Proce...
Page 171 - Problem Solving 5-5; After System Has Been Running Correctly; Diagnostic Procedures
Problem Solving 5-5 After System Has Been Running Correctly Problems that occur after the system hardware and software have been runningcorrectly often indicate equipment failure. However, many situations that are easy tocorrect can also cause such problems. If you have problems after the system has...
Page 172 - Error Checking; Error Message; Troubleshooting Guide; Preparing the System for Diagnosing Problems; Power Light
5-6 Problem Solving Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problemsand then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically andchecks the baseboard, processors, memory bo...
Page 173 - Problem Solving 5-7; Monitoring POST; POST Keys and Errors
Problem Solving 5-7 Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automaticallyand checks the baseboard, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to accessand test. Depending on th...
Page 174 - Verifying Proper Operation of Key System Indicators
5-8 Problem Solving Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each massstorage device installed in the system. As each device is checked, its activity indicatorshould turn on briefly. Check for the following: ! Does ...
Page 175 - Problem Solving 5-9; Specific Problems and Corrective Actions; Power LED Does Not Light
Problem Solving 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System...
Page 176 - No Characters Appear on Screen; Num Lock; Characters are Distorted or Incorrect
5-10 Problem Solving No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugged in and turned on? ! Are the brightness and contrast controls on the video monitor properly adjusted? ! Are the...
Page 177 - Problem Solving 5-11; Diskette Drive Activity LED Does Not Light; CD-ROM Drive Activity Light Does Not Light; Configuring Your
Problem Solving 5-11 ! Is the front panel power on indicator lit? If the switches and connections are correct and the power outlet is functioning, thepower supply has probably failed. Contact your service representative for assistance. Diskette Drive Activity LED Does Not Light Check the following: ...
Page 178 - Bootable CD-ROM Is Not Detected; Problems with the Network; Diagnostics pass, but the connection fails:; Plug and Play Installation Tips
5-12 Problem Solving Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS set to allow the CD-ROM to be the first bootable device? Check yourBIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely at...
Page 179 - Problem Solving 5-13; Error Messages; LCD Error Messages; Power On LCD Error Messages,; Figure 5-1. Liquid Crystal Display Panel
Problem Solving 5-13 Error Messages This section describes the LCD error messages and the POST error codes and messages. LCD Error Messages If the server system detects an error while operating (power on) or while the power isoff, it displays an error message on the LCD panel, see Figure 5-1. The LC...
Page 181 - Problem Solving 5-15
Problem Solving 5-15 Table 5-1. Power On LCD Error Messages (continued) Error Message Description Action Cpu1 Volt Alm 00 Voltage warning:The CPU #1 voltage is too low. Cpu1 Volt Alm 02 Voltage alarm:The CPU #1 voltage is too low. Cpu1 Volt Alm 07 Voltage warning:The CPU #1 voltage is too high. Cpu1...
Page 183 - Problem Solving 5-17
Problem Solving 5-17 Table 5-1. Power On LCD Error Messages (continued) Error Message Description Action CPU7 Temp Alm 00 Temperature warning:The CPU #7 temperature is too low. CPU7 Temp Alm 02 Temperature alarm:The CPU #7 temperature is too low. CPU7 Temp Alm 07 Temperature warning:The CPU #7 tempe...
Page 185 - Problem Solving 5-19
Problem Solving 5-19 Table 5-1. Power On LCD Error Messages (continued) Error Message Description Action L2#3 Volt Alm 00 Voltage warning:The CPU #3 L2 cache voltage is too low. L2#3 Volt Alm 02 Voltage alarm:The CPU #3 L2 cache voltage is too low. L2#3 Volt Alm 07 Voltage warning:The CPU #3 L2 cach...
Page 187 - Problem Solving 5-21
Problem Solving 5-21 Table 5-1. Power On LCD Error Messages (continued) Error Message Description Action SCSIA VoltAlm 00 Voltage warning: The voltage of onboardSCSI controller channel A is too low. SCSIA VoltAlm 02 Voltage alarm: The voltage of onboardSCSI controller channel A is too low. SCSIA Vol...
Page 189 - Problem Solving 5-23
Problem Solving 5-23 Table 5-1. Power On LCD Error Messages (continued) Error Message Description Action SMI timeout SMI timeout Call your service representative. Slot PWR Fail 11 Power alarm of PCI bus slot #11 Slot PWR Fail 12 Power alarm of PCI bus slot #12 Slot PWR Fail 21 Power alarm of PCI bus...
Page 191 - Problem Solving 5-25
Problem Solving 5-25 Table 5-2. Power Off LCD Error Messages Error Message Description Action +3.3vs Alm 00 Voltage warning: The voltage of +3.3 VSpower supply is too low. +3.3vs Alm 02 Voltage alarm: The voltage of +3.3 VSpower supply is too low. +3.3vs Alm 07 Voltage warning: The voltage of +3.3 V...
Page 192 - LCD Error Code Hardware References; Memory
5-26 Problem Solving LCD Error Code Hardware References The following hardware illustrations show the devices associated with the error codesthat appear on the LCD panel as listed in Table 5-1 and Table 5-2. Memory Error message code Device Memory C-Err 01 ............................. (1) Memory C-...
Page 193 - Problem Solving 5-27; PCI Bus
Problem Solving 5-27 CPU (5 Processors or More) Error message code Device Error message code Device CPU1 Temp/CPU1 Volt/CPU IERR 01/CPU T-Trip01/........... (1), (5) CPU5 Temp/CPU5 Volt/CPU IERR 05/CPU T-Trip05/........... (9), (13) CPU2 Temp/CPU2 Volt/CPU IERR 02/CPU T-Trip02/........... (2), (6) C...
Page 194 - Fan
5-28 Problem Solving Fan Power Supply Unit *1 When an optional power unit or CPU box is added. *2 When an optional CPU box is added and the power unit is also added. Fan Alm01 Fan Alm02 Fan Alm04(Only when an optional CPU box is added) Fan Alm03 Rear Front AC lost Alm01 AC lost Alm02 *1 AC lost Alm0...
Page 195 - Problem Solving 5-29; Table 5-3. POST Error Codes and Messages
Problem Solving 5-29 POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on thevideo display screen and causes the speaker to beep as the message appears. BIOS alsoissues a beep code (one long tone followed by two short tones) during POST if thevide...
Page 197 - Problem Solving 5-31
Problem Solving 5-31 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B28 Unsupported CPUdetect on CPU slot 1 0B29 Unsupported CPUdetect on CPU slot 2 0B2A Unsupported CPUdetect on CPU slot 3 0B2B Unsupported CPUdetect on CPU slot 4 0B2C Unsupported CPU...
Page 199 - Problem Solving 5-33
Problem Solving 5-33 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B6F DIMM group witherror is enabled Memory error was detected. The system is forcibly started becauseerrors are detected in all memorydevices. Contact your servicerepresentative to re...
Page 201 - Problem Solving 5-35
Problem Solving 5-35 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0BDA 4th SMBus device Errordetected. An error was detected in theaccess to the 4th SMBus. 0BDB 4th SMBus timeout. A timeout error occurred in theaccess to the 4th SMBus. 0BDC 5th SMBus...
Page 203 - Problem Solving 5-37; POST Error Code Hardware References
Problem Solving 5-37 POST Error Code Hardware References The following hardware illustrations show the devices associated with the error codesthat appear on the screen of the display unit as listed in Table 5-3. Memory Error code Device 0B60 .............................. (1) 0B61 .....................
Page 205 - Problem Solving 5-39; How to Identify BIOS and BMC Revision Levels; BIOS Revision Level Identification; Example: BIOS Revision Level; BMC Revision Level Identification; Example: BMC Messages
Problem Solving 5-39 How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to thefollowing subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when yoursystem is powere...
Page 207 - Specifications
A Specifications ! Basic System Unit (BSU) ! Disk Expansion Unit (DEU)
Page 208 - Table A-1 lists the BSU technical specifications.
A-2 Specifications This appendix provides the specifications for the Basic System Unit (BSU) andthe Disk Expansion Unit (DEU). Basic System Unit (BSU) Table A-1 lists the BSU technical specifications. Table A-1. BSU Technical Specifications Item Specification Chassis Dimensions Width: 19.3 inches (4...
Page 211 - Table A-2 lists the DEU technical specifications.
Specifications A-5 Disk Expansion Unit (DEU) Table A-2 lists the DEU technical specifications. Table A-2. DEU Technical Specifications Item Specification Chassis Dimensions Width: 17.8 inches (445 mm) Depth: 28.0 inches (700 mm)Height: 5.2 inches (129 mm) Weight 71.5 lbs. (32.5 kg) at maximum config...
Page 214 - Interrupt Request/PCI IRQ Device/I/O Port Address Assignments; Interrupt Request Assignments; Table B-1. Interrupt Request Assignments
B-2 Interrupt Request/PCI IRQ Device/I/O Port Address Assignments This appendix provides the Interrupt Requests (IRQs), PCI IRQ device, and I/Oport addresses that are factory assigned for this system. Use these values forreference when installing an optional device. Interrupt Request Assignments Tab...
Page 215 - PCI IRQ Device Assignments; BIOS Setup
Interrupt Request/PCI IRQ Device/I/O Port Address Assignments B-3 PCI IRQ Device Assignments The PCI devices are assigned IRQs as listed in Table B-2. To change the PCIIRQ device assignment settings use the procedures in subsection BIOS Setup Utility of chapter 3. Table B-2. PCI IRQ Device Assignmen...
Page 216 - I/O Port Address Assignments
B-4 Interrupt Request/PCI IRQ Device/I/O Port Address Assignments I/O Port Address Assignments Table B-3 lists the I/O port address assignments. In Table B-3 the addresses arelisted in hexadecimal notation and the I/O port address of a PCI device is setaccording to its type and number. Table B-3. I/...
Page 219 - System Cabling Configurations
C System Cabling Configurations ! Before You Begin ! Static Precautions ! BSU Cable Configuration ! BSU RAID Cable Configuration ! BSU and DEU RAID Cable Configuration
Page 220 - BSU cable configuration
C-2 System Cabling Configurations This appendix contains information and procedures on cabling configurationsused in your system. The configurations include: ! BSU cable configuration ! BSU RAID cable configuration ! BSU and DEU RAID cable configuration Before You Begin ! WARNING The DC push-button ...
Page 221 - System Cabling Configurations C-3; BSU Cable Configuration
System Cabling Configurations C-3 BSU Cable Configuration The BSU is cabled using a single channel on-board IDE Controller and dualchannel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROMas its master device. The AIC 7899 contains two...
Page 223 - System Cabling Configurations C-5; BSU RAID Cable Configuration
System Cabling Configurations C-5 BSU RAID Cable Configuration The RAID options available for your system provide your system with theadded security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at thefactory (see Figure C-2 "RAID System Cabling Confi...
Page 225 - System Cabling Configurations C-7; BSU and DEU RAID Cable Configuration
System Cabling Configurations C-7 BSU and DEU RAID Cable Configuration The RAID options available for your system provide your system with theadded security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at thefactory (see Figure C-3 "BSU and DEU RAID ...
Page 227 - System Cabling Configurations C-9
System Cabling Configurations C-9 Figure C-4 Cable Routing — Using BSU Single Channel Disk Array with One DEU (without the Two Channel Option) Figure C-5 Cable Routing — Using BSU Two Channel Disk Array with One DEU (with the Two Channel Option)
Page 229 - ROMPilot
D ROMPilot ™ BIOS Error Codes ! ROMPilot ™ BIOS Error Codes
Page 230 - ROMPilot BIOS Error Codes; Table D-1 lists the ROMPilot BIOS Error Codes.
D-2 ROMPilot BIOS Error Codes ROMPilot ™ BIOS Error Codes This appendix provides the ROMPilot error codes reported to the BIOS andwhere possible displayed on the screen. Use these values for reference whendiagnosing situations where the ROMPilot installation fails. Table D-1 lists the ROMPilot BIOS ...
Page 231 - ROMPilot BIOS Error Codes D-3
ROMPilot BIOS Error Codes D-3 Table D-1. ROMPilot BIOS Error Codes (continued) Error Codes Error Messages Error Codes from Connection Manager (CONMNGR.PLM) 18 Failed to register interface with RPC. 19 Protocol stack not bound to ODI driver. 1A Unable to create thread. 1B RomPilot shutdown for transi...
Page 233 - Glossary 1; Glossary; An area of memory between 0 and 640 kilobytes.
Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers mustconvert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Inf...
Page 235 - Glossary 3
Glossary 3 CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used inportable computers. See also AC. default The factory setting your computer uses unless you instruct it othe...
Page 236 - Glossary
4 Glossary EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limitof DOS by exchanging data in and out of main memory at high speeds. Some softwarerequires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usuallyused to sto...
Page 237 - Glossary 5
Glossary 5 hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. Thismethod is typically used in RAID subsystems. When used in non-RAID subsystems theoperating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniat...
Page 238 - Glossary
6 Glossary LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A newSCSI interface that provides greater I/O bandwidth, device connectivity, data reliability,and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieveLVD performance all de...
Page 243 - Equipment Log 1; Equipment Log
Equipment Log 1 Equipment Log Use this equipment log form to record pertinent information about your system. Youwill need some of this information to run the System Setup Utility. Be sure to updatethe equipment log when you add options. Record the model and serial numbers of the system components, d...
Page 244 - Equipment Log
2 Equipment Log Component Manufacturer Name & Model Serial Number(if available) Date Installed Server System Baseboard Processor 1 Processor 2 Processor 3 Processor 4 Processor 5 Processor 6 Processor 7 Processor 8 DIMM Group #1 DIMM Group #2 DIMM Group #3 DIMM Group #4 Diskette Drive A Tape Dri...
Page 245 - Equipment Log 3
Equipment Log 3 Component Manufacturer Name & Model Serial Number(if available) Date Installed DEU2: Hard Disk Drive A DEU2: Hard Disk Drive B Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals Power Supply (BSU) Power Supply (DEU)
Page 246 - Equipment Log
Page 247 - See; Index
Index-1 A AC link mode, 1-28ACPI, 1-28Administrative password, 1-29Advance menu configuring in setup, 3-6 B Battery, RTC replacing, 4-31 BIOS, 1-20, 3-3BMC, 1-23Boot menu configuring in setup, 3-17 BSU software locking feature, 1-29 BSU front bezel installing, 4-10removing, 4-9 BSU top cover install...
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