NEC 320Lb - Manuals

Contents v Configuration Settings Menu ...................................................................................... 3-16 Host Adapter Settings Submenu ......................................................................... 3-16SCSI Device Settings Submenu ...................................

vi Contents Checklist ........................................................................................................................ 5-5 Diagnostic Procedures ........................................................................................................ 5-6 Error Checking ..........

Using This Guide vii Using This Guide This User’s Guide provides a quick reference to information about your fault-tolerantserver system. Its goal is to familiarize you with your system and the tasks necessary forsystem configuring and upgrading. This guide contains the following information: ! Chap...

viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or lossof life. ! CAUTION Cautions indicate situations that can da...

Using This Guide ix Related Documents In addition to this guide, the following system documentation is included with your servereither as electronic files on E XPRESS B UILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information abou...

x Using This Guide Safety Notices General Notices ! WARNING Lithium batteries can be dangerous. Improper handling of lithium batteries mayresult in an explosion. Dispose of lithium batteries as required by local ordinance.Replace only with the same or equivalent type battery. The CD-ROM drive uses a...

Using This Guide xi ! Do not use damaged power cords. (Replace it with a new one of the same type.) ! In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (inCanada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with amolded-on NEMA type 5-15 P plug cap ...

xii Using This Guide Fire Related Notices ! CAUTION To prevent fires, and damage to the equipment and supply wiring, make sure thatthe rated load of the power branch circuit is not exceeded. Equipment nameplateratings should be used when addressing this concern. For more information oninstallation a...

Using This Guide xiii Shock Related Notices ! WARNING Do not insert a wire or metal objects into a vent or disk drive slot. There is a riskof an electric shock. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment.There is a risk of a fire, electric shock, and breakdow...

xiv Using This Guide Rack-mount Related Notices ! WARNING To avoid a risk of injuries, users should not attempt to install the equipment into arack. Installation should be performed by trained maintenance personnel. It takes at least two people to carry or maneuver a rack. Otherwise, it may bedroppe...

Using This Guide xv Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Letthe system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry...

1 System Overview ! Overview ! Fault-Tolerant Hardware ! System Chassis ! PCI Module LEDs ! CPU Module LEDs ! PCI Board Slot Status LEDs ! Hard Disk LED ! LAN Connector LEDs ! System Components and Module Set ! Optional Components ! System Features

1-2 System Overview Overview This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise classnetwork server environments and is a highly reliable, high-powered, fault-tolerant,high-capacity multiprocessing system based on the Intel  Xeon ® processor family. It is a fully redundan...

System Overview 1-3 This server is designed for full redundancy and hot plug replacement of all majorsubsystems. The system modules that can be replaced are identified as CustomerReplaceable Units (CRUs) of which most are redundant and hot pluggable. To this end,the server includes or has the option...

1-4 System Overview As application requirements increase, you can expand your server with additionalprocessors, additional memory, add-in boards and peripheral devices. Your server features the following major components: ! Up to two high-performance Xeon 2.4GB processors in each CPU module. ! Up to...

System Overview 1-5 System Chassis The system chassis is a fabricated metal structure. The following subsections describethe system chassis external view, internal view, and the system board set. Front View (Bezel Installed) Figure 1-3 shows the front chassis features and controls visible with the f...

System Overview 1-7 Front View (Bezel removed) Figure 1-4 shows the front chassis features and controls visible with the front bezelremoved. 1 2 3 4 5 6 7 8 9 1 2 3 4 5 7 8 9 6 Tower Model Rack-mount Model

System Overview 1-9 Rear View Figure 1-5 shows the rear chassis features and controls visible. 1 2 3 4 5 6 7 89 10 11 12 13 14 15 16 17 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Tower Model Rack-mount Model

System Overview 1-11 CPU Module Figure 1-6 shows the internal components of the CPU Module. Both CPU modules inthe server are identical. 1 2 3 4 5 6 7 8 9 10 1 1 Module handle 2 Cooling fans 3 CPU module board 4 CPU socket #2 (additional) 5 AC inlet (in the back) 6 Backboard connector (in the back) ...

1-12 System Overview CPU Module Board Figure 1-7 shows the major components of the CPU module board. 1 2 3 3 4 5 6 123456 Group 1 Group 2 Group 3 CPU Module Board 1 Cooling fan connector 2 LED connector 3 Power connector 4 CPU socket #2 5 CPU socket #1 6 DIMM sockets (Slots #1 to #6 from top to bott...

System Overview 1-13 PCI Module Figure 1-8 shows the internal components of the PCI module. Both PCI modules in theserver are identical. 1 2 3 4 5 6 7 8 1 Cooling fans 2 Power unit 3 AC inlet (in the rear) 4 Backboard connector (in the rear) 5 PCI module board 6 Video board 7 PCI riser card 8 PCI bo...

1-14 System Overview PCI Module Board Figure 1-9 shows the major components of the PCI module board. 1 2 3 4 5 6 7 8 9 1 SCSI connector (external) 2 Configuration jumper pin 3 Battery (lithium battery) 4 Cooling fan 1 connector 5 Power connector 6 IDE connector 7 Power switch connector 8 9 LED conne...

System Overview 1-15 Chassis Board Layout (Rack-mount Model) Figure 1-10 shows the location of the clock board, I/O interface board and the backpanel in the rack-mount model. In the tower model, these components are located at thelower rear of the plug-in modules. Figure 1-10. Chassis Board Layout C...

1-16 System Overview PCI Module LEDs This section describes the LED indicators located in the PCI Module and will assist youin determining the appropriate action to take as the result of a specific LED indications.PCI Module LEDs include the Power LED, the BMC LED, the PCI Status LEDs 1 and2 and the...

System Overview 1-17 LED indications Description Action Detected a fatalvoltage error. Contact your sales agent. Detected atemperature errorto be warned. If LCD displays some error message, refer to the errormessage list (see Chapter 5).Check if dust is accumulated on internal fans andconfirm that t...

1-18 System Overview PCI Module Status LEDs (1 and 2) and Disk Access LED The PCI module has three LEDs that combined, indicate the status of the PCI modulesand hard disks. These LEDs are located on the front of each PCI module in the serverand are described in Table 1-2. Refer to Figure 1-3 for the...

System Overview 1-19 CPU Module LEDs This section describes the LED indicators assist you in determining the appropriateaction to take as the result of a specific LED indications. PCI Module LEDs include theCPU Status LEDs 1 and 2. CPU Module Status LEDs (1 and 2) The two CPU module LEDs combined sh...

1-20 System Overview PCI Board Slot Status LEDs Up to three PCI boards may be installed in each PCI Module. One of these slots isdedicated to the VGA graphics board. Refer to Figure 1-5 for the location on the PCIboard slot status LEDs. To show the status of PCI board slots, each PCI module hasthree...

System Overview 1-21 LAN Connector LEDs Two LAN ports (connectors) located in the rear of the server include two LEDs each:100/10 LED (LAN connector 1) and 1000/100/10 LED (LAN connector 2) These LEDs show the transfer rate of the network in use. Refer to Figure 1-5 for thelocation of the LAN connec...

1-22 System Overview System Components and Module Set The following sections describe the system components and module sets inside theserver. CPU Modules The server has two CPU modules that provide Dual Modular Redundancy (DMR). TheCPU modules are numbered 1 and 2, left to right as seen from the fro...

System Overview 1-23 Table 1-8. Features of the PCI module Feature Description PCI slots Three PCI expansion card slots are available in the PCI module.Note that Slot 1 is reserved for a graphics video card. Embeddedadapters Three embedded adapters are available as follows:– LAN X 2– SCSI disk Netwo...

1-24 System Overview Table 1-9 summarizes the features of storage bays and hard disk drives. Table 1-9. Features of the Storage Bays and Hard Disk Drives Feature Description Disk drives Hot pluggable and redundant. Disk drive speedsand storagecapacity Disk drive spindle speeds of 10,000 RPM for 36Gb...

System Overview 1-25 Floppy Disk Drive A USB floppy disk drive is attached to the server. It allows you to read and write(save) data using floppy disks. See Figure 1-11. The USB floppy disk drive accepts the following types of floppy disks: ! 2HD floppy disk (1.44MB)2DD floppy disk (720KB) Figure 1-...

1-26 System Overview Optional Components Optional components are described in the following subsections. Monitor, Keyboard, and Mouse The system does not require a monitor, keyboard, or mouse for most servermanagement functions other than the initial boot, system upgrading, or systemtroubleshooting....

System Overview 1-27 BIOS The BIOS and Setup Utility are located in the Flash EPROM on the CPU board andinclude support for system setup and legacy device configuration. A number of security,reliability, and management features also have been incorporated to meet vital serverneeds. USB/IDE Controlle...

1-28 System Overview SCSI Controller The PCI board includes an embedded QLogic ISP12160A SCSI dual channel controllerfor supporting the hard disk drives in the storage bays. It is a 64-bit direct memoryaccess (DMA) bus master and a 64-bit PCI bus at 33 MHz. This SCSI controllerinterfaces the PCI bus...

System Overview 1-29 Baseboard Management Controllers (BMC) Server management is concentrated in the Baseboard Management Controllers (BMC).The BMCs and associated circuitry are powered from a 5Vdc standby voltage, whichremains active when system power is switched off, but the ac power source is sti...

2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Installation ! Connections ! Connecting the Power Cord(s) ! Basic Operation ! Power ON ! Power OFF ! POST Check ! Forced Shutdown and Clear

Setting Up the System 2-3 Unpacking the System ! WARNING Your server weighs approximately 132 pounds (60 kg). Ifyour server contains numerous optional boards andperipheral devices, it will weigh more. To avoid personalinjury, make sure you have someone help you lift or movethe server. When you recei...

2-4 Setting Up the System Installation This section describes installation of your server. Tower Model IMPORTANT: The server is a precision instrument. Handle it with care. Select a suitable location for the tower model. CAUTION Observe the following instructions to use this equipment safely. Failur...

Setting Up the System 2-5 ! A location where corrosive gas (sodium chloride, sulfur dioxide,hydrogen sulfide, nitrogen dioxide, or ozone) is generated, or a locationthat is close to chemicals or exposed to chemicals. ! A location whose floor is covered with non-antistatic carpet. ! A location that m...

Setting Up the System 2-7 Installation of Rack-mount Model IMPORTANT: The server is a precision instrument. Handle with care. Mount the server in a rack that conforms to the EIA standards. To install a rack,contact your sales agent or maintenance personnel. CAUTION To avoid the risk of personal inju...

Setting Up the System 2-9 ! A location that is close to equipment that causes power noises (e.g.,sparks caused by power-on/off using a relay). If you must install theserver close to such equipment, request your sales agent for separatepower cabling or noise filter installation. IMPORTANT: Temperatur...

Setting Up the System 2-11 After connecting cables to PCI modules, secure them with the cable ties. When completing connections to peripheral equipment, secure the cables withthe cable tie provided on the server. Connecting the Power Cord(s) Plug the female end of each AC power cord into the input r...

2-12 Setting Up the System Basic Operation This section describes basic operation procedures of the server. Locking and Unlocking the Front Bezel The front bezel covers built-in components of the server such as the POWERswitch, CD-ROM drive, and hard disks. The tower model server has a door-type bez...

Setting Up the System 2-13 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. SeeFigure 2-4. Detach Follow the steps below to detach the front bezel: 1. Insert the security key into the slot and turn it with a little pressure to releasethe lock. Lock Release Figu...

2-14 Setting Up the System Power ON Follow the steps below to turn on the power. (A rack-mount model is shownhere for convenience of explanation. However, the steps are the same for atower model except that the modules are mounted vertically. 1. Power on the display unit and other peripheral devices...

Setting Up the System 2-15 Power OFF Follow the steps below to turn off the power. If the server is plugged to a UPS,see manuals included with the UPS or the application that controls the UPS. 1. Perform a normal shutdown from Windows 2000 Advanced Server. The server will be powered off automaticall...

2-16 Setting Up the System Flow of POST This section walks you through how POST is performed. 1. When you power on the server, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. 2. Memory check starts. A message appears at the upper left of the screen ...

Setting Up the System 2-17 If multiple SCSI controller boards are mounted on the PCI bus, the SCSIBIOS startup message will appear for these boards in numerical order (PCI#1, PCI #2, PCI #3…). 6. The screen shows SCSI ID numbers used by the connected SCSI devices. 7. Upon completion of POST, the pas...

2-18 Setting Up the System Forced Shutdown and Clear Read this section if your server does not operate as expected, or if you want toreturn all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, thePOWER switch does not turn of...

3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! Fast!Util Utility ! Configuring System Jumpers

Configuring Your System 3-3 BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. Theutility is resident in the system FLASH memory and does not require a disketteor an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup util...

3-4 Configuring Your System Table 3-1 Setup Menu Value Keys Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to t...

Configuring Your System 3-5 Main Menu Feature Choices orDisplay Only Description Your Setting Processor Type ——————— (Display Only). Shows thetype of processor installed. Processor Speed XXX MHz (Display Only). Indicates theprocessor speed. Cache RAM XXX KB (Display Only). Indicates thecache RAM siz...

3-6 Configuring Your System Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Processor Information Refer to Processor Information Submenu Memory Information Refer to Memory Information Submenu. Peripheral Configuration Refer to Peripheral Configuration Submenu. Moni...

Configuring Your System 3-7 Advanced Submenu Feature Choices orDisplay Only Description Your Setting Boot-time DiagnosticScreen: Disabled Enabled Displays the diagnostic screenduring POST instead of theLogo. The Boot-Timediagnostic screen isautomatically enabled ifredirection or ROMpilot isenabled. ...

3-8 Configuring Your System Memory Information Submenu Feature Choices orDisplay Only Description Your Setting DIMM #1 - #6 Size: (Display Only). Shows thememory size of DIMMinstalled. DIMM #1 - #6 Speed: (Display Only). Shows theclock speed of DIMM installed. Peripheral Configuration Submenu Featur...

Configuring Your System 3-9 Monitoring Configuration Submenu Feature Choices orDisplay Only Description Your Setting Option ROM ScanMonitoring Disabled Enabled Disables and enables the OptionROM Scan Monitoring Feature. Option ROMMonitoring Time-out* 5 (1 to 20) Boot Monitoring Disabled Enabled Disa...

3-10 Configuring Your System Keyboard Features Submenu Feature Choices orDisplay Only Description Your Setting Numlock Auto OnOFF Selects the power-on state forNumlock. Key Click Disabled Enabled Disables or enables keyclick. Keyboard Auto-repeat Rate 10/sec 6/sec2/sec Selects key repeat rate. Keybo...

Configuring Your System 3-11 Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not casesensitive. Feature Choices orDisplay Only Description Your Setting SupervisorPassword is Clear Status only, user cannot modify.Once set, this can ...

3-12 Configuring Your System Feature Choices orDisplay Only Description Your Setting Power SwitchMask Masked Unmasked Determines whether power switchis masked or unmasked. Selecting"Masked" disables power-off withthe power switch after theoperating system is started(including shutdown by pre...

Configuring Your System 3-13 *Pressing the Power switch for at least 4 seconds shuts down power to the server. Thermal Sensor Submenu Feature Choices orDisplay Only Description Your Setting Thermal Sensor Disabled Enabled When enabled determines ifthe BIOS will disable boot (iftemperature is not wit...

3-14 Configuring Your System Feature Choices orDisplay Only Description Your Setting Size [0] Size of ft Memory is specified (MB) Start Address - Shows the start address of ft Memory (viewonly) Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <->keys to m...

Configuring Your System 3-15 Fast!Util Utility The Fast!Util utility detects the SCSI host adapters on the PCI board and onoption SCSI controller boards. However, the Fast!Util is only used when anoptional SCSI Controller is installed and is used mainly to set the transfer rate ofconnected SCSI devi...

3-16 Configuring Your System Configuration Settings Menu The Configuration Settings Menu lists the following selections. Configuration Settings Menu Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Devices Selectable Boot Settings Restore Default AdapterSettings Raw Nv...

Configuring Your System 3-17 SCSI Device Settings Submenu Feature Choices or Display Only Description Your Setting Disconnects OK Yes No Specify whether thedisconnection of SCSI devicesfrom the SCSI bus is enabledor disabled. Check Parity Yes No Specify whether the paritycheck is provided or is notp...

3-18 Configuring Your System SCSI Bus Settings Submenu Feature Choices or Display Only Description Your Setting SCSI Bus SCSI ID 0, 1, 2, 3, 4, 5, 6, 7 , 8, 9, 10, 11, 12, 13, 14, 15 Specify the SCSI bus ID value.Value 7 is set for SCSI Bus 0 andvalue 6 is set for SCSI Bus 1. SCSI Bus Reset Enabled ...

Configuring Your System 3-19 Selectable Boot Settings Submenu Feature Choices or Display Only Description Your Setting Selectable SCSIBoot Enabled Disabled Specify whether the boot from theSCSI device can be selected ornot selected. SCSI Bus 0 1 Select the bus to which the startedSCSI device is conn...

3-20 Configuring Your System SCSI Disk Utility When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the utilitymenu appears that is used to format or verify the connected SCSI devices. ! CAUTION Devices can be processed in SCSI buses and SCSI IDs. Becareful not to forget ...

Configuring Your System 3-21 The "Configuration Settings Modified" screen selections are as follows. Configuration Settings Modified Save Changes Do not save changes The termination screen "Exit Fast!UTIL" selections are as follows. Exit Fast!UTIL Reboot System Return to FAST!UTIL

3-22 Configuring Your System Configuring System Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the systemboards. Modify system boards only at an ESD workstation.Otherwise, wear an antistatic...

Configuring Your System 3-23 Table 3-1 lists the System Jumpers and their factory default settings. ! CAUTION DO NOT change any other switch jumper settings. Any change may cause the server to fail or malfunction. Table 3-1. System Jumper Summary Jumpers Function Jumper On/Off(default in bold) What ...

3-24 Configuring Your System Moving System Jumpers ! CAUTION Before doing the procedures in this section, make sure thatyour system is powered off and unplug the AC power cordsfrom the back of the chassis. Failure to disconnect powerbefore moving the jumpers can result in personal injury andequipmen...

Configuring Your System 3-25 Clearing CMOS and Password To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 4. 2. Remove the spare jumper from pins 11 and 12 on system jumper block, seeFigure 3-1. 3. If clearing CMOS, reinstall the spare jumper o...

4 CRU Replacement and Upgrades ! General Information ! Precautions ! Preparing Your System For Upgrade ! Opening And Closing The Front Bezel ! Replacing CPU Modules ! Replacing Or Adding Processors ! Replacing Or Adding Dimms ! Replacing A PCI Module ! Installing PCI Adapter Boards ! Installing A Ha...

4-2 CRU Replacement and Server Upgrades General Information This chapter contains procedures for removing and installing customer-replaceable units (CRUs) and step-by-step instructions for upgrading yourserver system. When you disassemble any part of the server, note the orientationand placement of ...

CRU Replacement and Server Upgrades 4-3 Precautions The following warnings and cautions apply throughout this chapter. Only atechnically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on isremoving or installing (hot-swap...

CRU Replacement and Server Upgrades 4-5 Preparing Your System for Upgrade Always observe the following guidelines when replacing or installing devices inyour system. ! Your fault-tolerant server allows you to remove, install, and replacedevices while the server is in continuous operation. However, w...

4-6 CRU Replacement and Server Upgrades Opening and Closing the Front Bezel The front bezel covers built-in components of the server such as the POWERswitch, CD-ROM drive, and hard disks. The tower model server has a door-type bezel (it can also be detached). Therack-mount model server has a cover-l...

CRU Replacement and Server Upgrades 4-7 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. SeeFigure 4-2. Detach Follow the steps below to detach the front bezel: 1. Insert the security key into the slot and turn it with a little pressure to releasethe lock. Lock...

4-8 CRU Replacement and Server Upgrades Replacing CPU Modules Your system contains two redundant CPU modules that are accessible from thefront of the server unit. The following subsections provide the procedures for removing and installingCPU modules. Removing a CPU Module 1. Observe the safety and ...

CRU Replacement and Server Upgrades 4-9 5. Pull the release levers to their unlocked position. This disconnects the CPUmodule from its backplane. Then pull the CPU module out of the chassisuntil the locking latch engages. See Figure 4-5. Locking latch Figure 4-5. Module Locking Latch 6. Then, with t...

CRU Replacement and Server Upgrades 4-11 Replacing or Adding Processors The following subsections provide the procedures for removing and installingthe Xeon processor. Use these procedures when replacing or adding processorsto your system. When adding a second processor to a CPU module an identicalp...

CRU Replacement and Server Upgrades 4-13 Figure 4-9. Removing the CPU Air Duct 6. Raise the lever on the socket to its up position. See Figure 4-10. Figure 4-10. Raising the Socket Lever 7. Position the processor over the processor socket so that its pins align withthe socket holes. See Figure 4-11....

CRU Replacement and Server Upgrades 4-15 Figure 4-13. Installing the Thermal Cooling Sheet 10. Position the heat sink on the processor. See Figure 4-14. Figure 4-14. Installing the Processor Heat Sink 11. Install both heat sink clips as follows: ! CAUTION Do not allow the heat sink to rock back and ...

4-16 CRU Replacement and Server Upgrades  W hile ensuring the heat sink is level and secure with one hand, snap one end of the clip down over the corresponding tab on the retentionmodule (3). Then snap the opposite corner clip (4). Snap theremaining end of the clips down over the corresponding tabs...

CRU Replacement and Server Upgrades 4-17 ! WARNING If the system was running, any processor and heat sinkinstalled is hot. To avoid the possibility of a burn, let thecomponents cool for 10 minutes before continuing with theseprocedures. 5. Remove the heat sink from the top of the processor by insert...

CRU Replacement and Server Upgrades 4-19 Replacing or Adding DIMMs The following subsections provide the procedures for configuring and upgradingsystem memory. Use these procedures when replacing or adding dual inlinememory modules (DIMMs) to your system. When adding or changing memoryin a CPU modul...

4-20 CRU Replacement and Server Upgrades Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90degrees relative to the CPU board. 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this chapter. 2. Remove the three scre...

CRU Replacement and Server Upgrades 4-21 Figure 4-20. Installing a DIMM 9. Repeat steps 5 through 8 to install additional DIMMs. 10. Install the CPU module top cover removed in Step 2, securing it with threescrews. 11. Install the CPU module into the system cabinet following procedurespreviously det...

4-22 CRU Replacement and Server Upgrades 5. If you are replacing DIMMs, perform Installing DIMMs earlier in this chapter, otherwise continue with the next step. 6. Install a DIMM cover in the now empty socket. See Installing DIMMs earlier in this chapter. 7. Install the CPU module top cover removed ...

CRU Replacement and Server Upgrades 4-23 LED 1 LED 2 Thumbscrews Figure 4-22. PCI Module Status LED Indicators 4. Disconnect (if connected) all PCI cables and the network cable from the rearof the PCI module. 5. Unscrew the knurled screws securing the locking handle to the PCI module.See Figure 4-22...

4-24 CRU Replacement and Server Upgrades Installing a PCI Module 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Position the locking latches on the front of the PCI module in the unlockedposition. 3. With the assistance of another person, support the PCI module ...

CRU Replacement and Server Upgrades 4-25 Installing PCI Adapter Boards This subsection describes how to install PCI adapter boards. Use theseprocedures when adding or replacing PCI adapter boards in your system. Whenadding, but not replacing a PCI adapter board in a PCI module an identical PCIadapte...

CRU Replacement and Server Upgrades 4-27 Rear Slot Cover PCI BoardRetainer Bracket Figure 4-28. Rear Slot Cover and Retainer Bracket Locations 8. Holding the PCI board by its top edge or upper corners, firmly press theboard into the PCI expansion slot on the PCI module board. The tapered footof the ...

4-28 CRU Replacement and Server Upgrades PCI BoardRetainer Bracket Figure 4-30. Installing the PCI Board Retaining Bracket. 10. If installing a long PCI board, slide the bracket towards the rear of themodule to fasten the other edge of the board. Tighten the bracket screw. SeeFigure 4-31. Screw Brac...

CRU Replacement and Server Upgrades 4-29 Installing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Unlock and open the front bezel on the tower cabinet or front bezel on therack-mount system. See Opening and Closing the Front Bezel found earlie...

4-30 CRU Replacement and Server Upgrades 7. Secure the drive in the drive carrier with the four screws supplied with thedisk drive. See Figure 4-33. Figure 4-33. Mounting the Hard Drive into the Drive Carrier 8. Firmly hold the hard disk drive (with the tray provided) and handle, andinsert it into t...

CRU Replacement and Server Upgrades 4-31 Removing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of thischapter. 2. Unlock and open the front door on the tower cabinet or front covers on therack-mount system. See Opening and Closing the Front Door of the Tower Ca...

4-32 CRU Replacement and Server Upgrades Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive toremove by checking its Disk Drive Status LEDs. See “Status LED IndicatorDescriptions” in Chapter 1. Note: W hen the Disk Error LED indicates a drive fault (...

5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! PCI Installation Tips ! Error Messages and Beep Codes ! How to Identify BIOS and BMC Revision Levels

5-2 Problem Solving Problem Solving This chapter helps you identify and solve problems that may occur during systeminstallation or while using your system. The first section of this chapter tells you how toreset your system in the event of problems. The next few sections providetroubleshooting check...

Problem Solving 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur atinitial system startup, when you run new application software, and after the systemhardware and software have been running correctly. Initial System Startup Incorrect...

5-4 Problem Solving Running New Application Software Problems that occur when you run new application software are usually related to thesoftware. Faulty equipment is much less likely, especially if other software runscorrectly. If you have problems while running new application software, check thef...

Problem Solving 5-5 After System Has Been Running Correctly Problems that occur after the system hardware and software have been runningcorrectly often indicate equipment failure. However, many situations that are easy tocorrect can also cause such problems. If you have problems after the system has...

5-6 Problem Solving Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problemsand then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically andchecks all boards, processors, keyboard, an...

Problem Solving 5-7 Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automaticallyand checks the CPU modules, PCI modules, keyboard, mouse, and most installedperipheral devices. During the memory test, POST displays the amount of memory that it is able to accessan...

5-8 Problem Solving POST Keys and Errors Action/Message Description If POST Beeps BeforeVideo Appears Initialization failed before video initialized. Most beep codeerrors are fatal; initialization cannot continue. Refer to thesection “Error Messages” in this chapter. If Monitor Displays Error Note e...

Problem Solving 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! Disket...

5-10 Problem Solving No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugged in and turned on? Many modern video monitorsshut down when inactive and may require a moment to warm up when a...

Problem Solving 5-11 Diskette Drive Activity LED Does Not Light Check the following: ! Are the diskette drive's power and signal cables properly installed? ! Are all relevant switches and jumpers on the diskette drive set correctly? ! Is the diskette drive properly configured? ! Is the diskette driv...

5-12 Problem Solving CD-ROM Drive Activity Light Does Not Light Check the following: ! Is the power and signal cable to the CD-ROM drive properly installed? ! Are all relevant switches and jumpers on the drive set correctly? ! Is the drive properly configured? ! Is the onboard IDE controller enabled...

Problem Solving 5-13 Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connected to the port from the onboard network controller. ! Ma...

5-14 Problem Solving Error Messages and Beep Codes This section describes the MWA/ESMPRO error messages, POST error codes andmessages, and the POST error beep codes. MWA/ESMPRO Error Messages If the server system detects an error while operating (power on) or while the power isoff, these error messa...

Problem Solving 5-15 STATUS LED Error Message Color State Suspected module Description Procedure = A = = A = = A = = A =AmbientTempAlm00 Amber Blink CPU module Temperature alarm (lower limit) AmbientTempAlm02 Amber Lit CPU module Fatal temperature alarm (lowerlimit) AmbientTempAlm07 Amber Blink CPU ...

Problem Solving 5-17 STATUS LED Error Message Color State Suspected module Description Procedure Cor0 -12vAlm 09 Amber Lit PCI module #1 Fatal -12-V power voltage alarm(upper limit) Cor0 Bus PERR 01 Green Blink PCI module #1 PCI bus parity error Cor0 Bus SERR 01 Green Blink PCI module #1 Fatal PCI b...

Problem Solving 5-19 STATUS LED Error Message Color State Suspected module Description Procedure Cor1 offline Green Blink PCI module #2 PCI module logically isolated Start the PCI module by ft severutility or dismount and remountthat module. If not solved by theabove, contact your sales agent. Cor1 ...

Problem Solving 5-21 STATUS LED Error Message Color Stat e Suspected module Description Procedure CPU0 FAN Alm 01 Amber Blink CPU module #1 Cooling fan1 alarm CPU0 FAN Alm 03 Amber Blink CPU module #1 Cooling fan2 alarm CPU0 FAN Alm 04 Amber Blink CPU module #1 Cooling fan3 alarm Check to see if dus...

Problem Solving 5-23 STATUS LED Error Message Color State Suspected module Description Procedure CPU2 +2.5VcAlm00 Amber Blink CPU module #2 2.5-V power voltage alarm(lower limit) CPU2 +2.5VcAlm02 Amber Lit CPU module #2 Fatal 2.5-V power voltagealarm (lower limit) CPU2 +2.5VcAlm07 Amber Blink CPU mo...

Problem Solving 5-25 STATUS LED Error Message Color State Suspected module Description Procedure = D = = D = = D = = D =DUMP Request! Off - DUMP switch request Contact your salesagent. = F = = F = = F = = F =FRB Processing Off - During POST execution or OSstart processing The server is operatingnorm...

5-26 Problem Solving POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on thevideo display screen to indicate both status and error conditions and causes the speakerto beep as the message appears. BIOS also issues a beep code (one long tone follow...

Problem Solving 5-27 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0230 System RAM Failed at offset DIMM is faulty. • Replace DIMM. • Replace the CPU moduleboard. 0231 Shadow RAM Failed at offset DIMM is faulty. • Replace DIMM. • Replace the CPU modul...

Problem Solving 5-29 Error Code and Message Description Action 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code AreaCRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed BMC is faulty. • Replace the PCI moduleboard. 0B90 BMC Platform Information Areacorrupted 0B91 BMC up...

Problem Solving 5-31 Error Code and Message Description Action 0BDE 5th SMBus timeout 0BDF 6th SMBus device address notacknowledged 0BE0 6th SMBus device Errordetected 0BE1 5th SMBus timeout 0BE2 7th SMBus device address notacknowledged 0BE3 7th SMBus device Errrordetected 0BE4 7th SMBus timeout 0BE...

Problem Solving 5-33 Table 5-2. Post Error Beep Codes Beeps Error Recommended Action 1-2-2-3 ROM Checksum Error Contact your service representative to replace the CPUmodule. 1-1-2-4 ROMEXEC Code Error 1-3-1-1 DRAM Refresh Test Error Check if DIMM board is installed correctly. If the errorpersists, c...

5-34 Problem Solving How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to thefollowing subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when yoursystem is powere...

A-2 Technical Specifications This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Tower-Based System:Width: 8.7 inches (222...

Technical Specifications A-3 Table A-1. Server Unit Technical Specifications (Continued) Item Specification Chipset Server Works Server Set III GC-LE Graphics (VRAM) Intel ® CT69000 (2 MB VRAM) Fast Ethernet PCI Bus Controllerper I/O Module 10BASE-T/100BASE-TX T1000BASE-TX network controller SCSI Co...

Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers mustconvert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Inf...

Glossary 3 CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used inportable computers. See also AC. default The factory setting your computer uses unless you instruct it othe...

4 Glossary EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limitof DOS by exchanging data in and out of main memory at high speeds. Some softwarerequires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usuallyused to sto...

Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables,and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. Thismethod is typically used in RAID subsystem...

6 Glossary LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A newSCSI...

Equipment Log 1 Equipment Log Use this equipment log form to record pertinent information about your system. Youwill need some of this information to run the System Setup Utility. Be sure to updatethe equipment log when you add options. Record the model and serial numbers of the system components, d...

2 Equipment Log Component Manufacturer Name & Model Serial Number(if available) Date Installed Server CPU Module 1 Module Board 1 Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B CPU Module 2 Module Board 2 Processor 1 Processor 2 DIMM Slot 1A...

Equipment Log 3 Component Manufacturer Name & Model Serial Number(if available) Date Installed Modem Diskette Drive Network Controller 1 Network Controller 2 RAID Controller SCSI Controller Monitor Keyboard Mouse

Index-1 A Advance menu configuring in setup, 3-6 B Baseboard management (BMC), 1-29Beep codes, 5-14, 5-33BIOS, 1-27, 3-3BIOS and BMC revision levels how to identify, 5-34 Boot menu configuring in setup, 3-14 C Controller baseboard management (BMC), 1-29network, 1-27peripheral, 1-28SAF-TE, 1-26SCSI, ...