NEC 120Lg - Manuals

Contents v Modifying the System Board ........................................................................................... 4-10 Replacing the Real-time Clock Battery....................................................................... 4-10Removing and Installing a Processor ...................

vi Contents Preparing the System for Diagnosing Problems .................................................... 5-8Monitoring POST .................................................................................................. 5-9Verifying Proper Operation of Key System Indicators ....................

Contents vii Cable List ...................................................................................................................... 6-7 A. Specifications System Specifications ....................................................................................................... A-2 B. In...

Using This Guide ix Using This Guide Welcome to the E XPRESS 5800/120Lg Service Guide. This service guide has all the information found in the System User’s Guide, including disassembly and reassemblyinstructions for all field replaceable units (FRUs). This service guide also contains technicalspeci...

x Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or lossof life. ! CAUTION Cautions indicate situations that can damag...

Using This Guide xi Related Documents In addition to this guide, the following system documentation is included with your servereither as electronic files on E XPRESS B UILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information abou...

xii Using This Guide Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on yourequipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Imprope...

Using This Guide xiii Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports. ! Remote Ear...

xiv Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Letthe system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dr...

1 System Overview ! Overview ! System Features ! System Chassis Features ! Standard Features ! Power Supplies ! Peripheral Bays ! System Functions ! Security

1-2 System Overview Overview Your server is a modular, multiprocessing server based on the Intel® Xeon  microprocessor family. It is a solid performer and offers the latest technology. Thecombination of compute performance, memory capacity, and integrated I/O provides ahigh performance environment ...

System Overview 1-3 System Features Your system features the following major components: ! Single or dual high-performance Intel™ Xeon™ 1.80GHz or 2.66GHzprocessors. ! 256 MB to 4 GB of ECC SDRAM two way interleaved memory, using up to fourDIMMs. ! Six PCI expansion slots for add-in boards (four 64-...

1-4 System Overview System Chassis Features Figure 1-2 shows the system front view features seen with the front door closed. Front View 1 2 1 Front door Open this door to access the POWER switch, 5.25-inch devices, the CD-ROM drive, or thefloppy disk drive, or to install/remove hard disks to 3.5-inc...

System Overview 1-5 Front View (Door Opened) Figure 1-3 shows the system front view features seen with the front door opened. 1 2 CD-ROM Drive Floppy Disk Drive Figure 1-3. Front View (Door opened) 5 -1 5 -2 5 -3 2 -1 2 -2 2 -3 2 -4 2 -5 2 -6 1 2 7 8 9 10 8 6 5 4 3

System Overview 1-7 Rear View Figure 1-4 shows the system rear view features. 1 16 -1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 15 17 -1 16 -2 17 -2

System Overview 1-9 Internal View Figure 1-5 shows an internal view of your system with the air duct covers removed. 1 Power supply 2 DIMMs (factory-installed in slots #1A and #1B.) 3 CPU1 (factory-installed) 4 CPU2 5 5.25-inch device bays (4 slots) A standard CD-ROM drive is installed in slot #3. T...

1-10 System Overview System Board Features Figure 1-6 shows details of the system board. 1 2 3 4 5 9 8 7 6 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

System Overview 1-11 1 Power signal connector 2 Power connector 3 DIMM sockets (slots #1A, #1B, #2A, and #2B from top to bottom) 4 CPU1 socket 5 CPU2 socket 6 Floppy disk drive connector 7 Cooling fan connector (Fan 5) 8 Cooling fan connector (not used) 9 Power connector 10 HSBP (B) connector (not u...

1-12 System Overview Standard Features High performance Expandability ! Intel  Xeon  Processor N8100-865F: 1.8GHzN8100-866F: 2.66GHz ! High-speed 1000BASE-T/100BASE-TX/ 10BASE-T interface(1000Mbps/100Mbps/10Mbps supported) ! High-speed disk access (Ultra320 SCSI) ! Wide variety of optional I/O slo...

System Overview 1-13 Xeon™ Processors Depending on system configuration, each system includes one or two Intel Xeon1.80GHz or 2.66GHz processors. Each processor plugs into a INT3/FCPGA socketpackage. The processor includes a 512K cache. When two processors are installed, bothprocessors must be of id...

1-14 System Overview The Network controller supports the following features: ! 64-bit, 100 MHz PCI-X interface ! Integrated IEEE 802.3 10Base-T, 100Base-TX, and 1000Base-T compatiblePHY ! IEEE 820.3u auto-negotiation support ! Chained memory structure similar to the 82557, 82558, 82559 and 82596 ! F...

System Overview 1-15 ! s1: Processor sleep state.No context will be lost in this state and the processor caches will maintaincoherency. ! s4: Hibernate or Save to Disk.The memory and machine state are saved to disk. Pressing the power button orother wakeup event restores the system state from the di...

1-16 System Overview ! Controls secure mode, including video blanking, diskette write-protectmonitoring, and front panel lock/unlock initiation ! Controls Wake On LAN via Magic Packet support. Power Supplies The system contains one auto-sensing 450-watt power supply at an operating frequencyof 50/60...

System Overview 1-17 System Functions The following subsections describe select system functions. Degradation Feature The degradation feature automatically isolates a failed DIMM or processor to assurecontinuous operation of the server when the POST (Power On Self-Test, self-diagnosisprogram after p...

1-18 System Overview Security To help prevent unauthorized entry or use of the system, the system includes a fulllockable front panel and Server Management software that monitors the systemintrusion switches. Security with Mechanical Locks and Monitoring The front door of the server contains a mecha...

2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Making Connections ! Connecting the Power Cord ! Using the System

Setting Up the System 2-3 Unpacking the System ! WARNING The non-hot-swap system can weigh up to 40 pounds(18 kg) and the hot-swap system can weigh up to 77 pounds(35 kg). If the system contains numerous optional boardsand peripheral devices, it will weigh more. To avoid personalinjury, make sure yo...

Setting Up the System 2-5 Connecting the Power Cord Plug the female end of each AC power cord shipped with your system into theinput receptacle on the rear of each power supply shipped with your system.Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VACor NEMA 6-15R outlet for...

2-6 Setting Up the System ! Verify that the access lamp on the diskette drive is unlit before turning offthe server or ejecting the floppy disk. Turning off the server or ejectingthe floppy disk while the access lamp is lit may damage data being storedon the floppy disk. ! After turning off the serv...

Setting Up the System 2-7 Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, andmouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If ...

2-8 Setting Up the System Powering Off the Server System When server system power is on, pressing the power on/off switch on the frontpanel of the server turns the power off. To turn the server system power off: 1. Shutdown the operating system (OS). 2. Press the power on/off switch on the front pan...

3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! SCSISelect Utility ! Configuring the RAID Controller ! Configuring System Board Jumpers

3-2 Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration.You can configure your system, as well as option boards you may add to yoursystem, using the BIOS Setup Utility. Several unique system parameters areconfigured using the...

Configuring Your System 3-3 BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. Theutility is resident in the system FLASH memory and does not require a disketteor an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup util...

3-4 Configuring Your System Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to thesettings that you can change. ...

Configuring Your System 3-5 Main Menu Feature Choices orDisplay Only Description Your Setting System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Floppy A Disabled 1.44/1.25 Mb 3½” 720Kb 3.5”2.88MB 3.5” Hidden if not detected. Floppy B Disabled 1.44 / 1.25 Mb 3½”720...

3-6 Configuring Your System Primary and Secondary Master and Slave IDE Submenus Feature Choices orDisplay Only Description Your Setting Type Auto None Select Auto if a device isattached to the IDE channel. Multi-Sector Transfer Disabled 2 Sectors4 Sectors8 Sectors16 Sectors Specifies the number ofse...

Configuring Your System 3-7 Advanced Menu Feature Choices orDisplay Only Description Your Setting PCI Configuration Select sub-menu. Peripheral Configuration Select sub-menu. Memory Configuration Select sub-menu. Advanced ChipsetControl Select sub-menu. Boot-time DiagnosticScreen Disabled Enabled Sp...

3-8 Configuring Your System PCI Configuration Menu Feature Choices orDisplay Only Description Your Setting Onboard NIC 1(10/100MB) Select sub-menu. Onboard NIC 2(1.0GB) Select sub-menu. Onboard SCSI Select sub-menu. Onboard Video Select sub-menu. PCI Slot 1 ROM Disabled Enabled Used to enable or dis...

Configuring Your System 3-9 Onboard NIC 1 / Onboard NIC 2 Submenu Feature Choices orDisplay Only Description Your Setting Onboard NIC 1 Enabled Disabled Enables or disables onboard LANcontroller. Onboard NIC 2 Enabled Disabled Enables or disables onboard LANcontroller. Onboard NIC 1ROM Enabled Disab...

3-10 Configuring Your System Bi-DirectionalEPP ECP EPP Version 1.7 1.9 Selects the version for EnhancedParallel Port (EPP) mode. ECP Mode DMAChannel 012 3 Selects the DMA channel forExtended Capabilities Port (ECP)mode. Legacy USBSupport DisabledKeyboard Only Auto Keyboard andMouse Disables or enabl...

Configuring Your System 3-11 Wake on PME Disabled Enabled Enables or disables the remote power-on features by PCI device (PCI PowerManagement Enable wake up event)installed to the PCI riser C. Wake on RTCAlarm Disabled Enabled Enables or disables the remote power-on features using RTC Alarm features...

3-12 Configuring Your System Server Menu Feature Choices or DisplayOnly Description YourSetting SystemManagement Select Submenu ConsoleRedirection Select Submenu Event LogConfiguration Select Submenu Assert NMI onPERR Disabled Enabled Sets support of PCI PERR. Assert NMI onSERR Disabled Enabled Sets...

Configuring Your System 3-13 Server Menu (Continued) Feature Choices or DisplayOnly Description Your Setting BootMonitoringPolicy Retry 3 Times Retry Service BootAlways Retest This item indicates the processing atthe occurrence of timeout during bootmonitoring.If [Retry 3 times] is selected, the sys...

3-14 Configuring Your System Secondary HSBPRevision – Indicates secondary HSBP (Hot-SwapBackplane) revision number. (Viewonly) Console Redirection Submenu Feature Choices or DisplayOnly Description Your Setting BIOSRedirectionPort Disabled Serial Port A (DB-9)Serial Port B (RJ45) Specify the serial ...

Configuring Your System 3-15 Boot Menu Feature Choices or DisplayOnly Description Your Setting Boot DevicePriority Select sub-menu. Hard DiskDrives Select sub-menu. RemovableDevices Select sub-menu. ATAPICDROMDrives Select sub-menu. Boot Device Priority Submenu Feature Choices or DisplayOnly Descrip...

3-16 Configuring Your System Removable Devices Submenu Item Description Lists Bootable Removabledevices in the system. Select one of the detected devices.This list includes legacy 1.44-MB floppy drives and 120-MB floppy drives. Lists ATAPI CDROM Drives Selects the Boot sequence from available device...

Configuring Your System 3-17 SCSI Select Utility The SCSI Select Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. Thisutility may be started with a simple key operation while POST is in progress andrequires ...

3-18 Configuring Your System Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option...

Configuring Your System 3-19 Table 3-1. SCSI Select Utility Setup Configurations (continued) OPTION RECOMMENDED SETTINGOR DISPLAY ONLY YOURCONFIGURATION Display <Ctrl-A> Messages During BIOS Initialization Enabled Extended Int13 Translation for DOS Drives >1 GByte Enabled POST Display Mode ...

3-20 Configuring Your System With this screen you can determine the SCSI IDs for installed options. You canalso view the device information by selecting a device and pressing Enter . The following sub menu appears. SCSI ID#4 : xxxxxxxxx Firmware : xxxx xxx Capacity : xxGB Format Verify Disk Media Th...

Configuring Your System 3-21 Configuring the RAID Controller RAID (Redundant Array of Independent Devices) options are available for yoursystem, providing added security and high availability. If you order a system with a RAID controller, the system is pre-configured atthe factory according to Table...

3-22 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the systemboard. Modify the system board only at an ESD workstation.Otherwise, wear an an...

Configuring Your System 3-23 Table 3-3. Password/CMOS System Board Jumper Summary Jumper Function Jumper On/Off(default in bold) What it does at system reset. A CMOS clear Off, Protect On, Erase Preserves the contents of CMOS.Clears CMOS. B Password disable Off, Enable On, Disable Enables password p...

3-24 Configuring Your System Clearing and Changing the Passwords To clear and change the passwords: 1. Shut down the OS. 2. Press the POWER switch to turn off the power of the server. (ThePOWER/SLEEP lamp goes off.) 3. Remove the side cover. Refer to Chapter 4 for information on removing theside cov...

4 Disassembly and Reassembly ! General Information ! Static Precautions ! Equipment Log ! Tools Recommended for Upgrading Your System ! Preparing Your System for Disassembly andReassembly ! Side Access Panel ! Processor Air Duct ! Modifying the System Board ! Hard Disk Drives ! Hot-Swap Power Supply...

Disassembly and Reassembly 4-3 General Information ! WARNING The DC push-button on/off switch on the front panel doesnot turn off the system AC power. Also, +5vdc is present onthe system board whenever the AC power cord is connectedbetween the system and an AC outlet. Before doing theprocedures in t...

Disassembly and Reassembly 4-5 Side Access Panel To install options in your system, you must remove the access panel on the left-hand side of the system (as viewed from the front). The side access panel on theright-hand side of the system (as viewed from the front) does not have to beremoved. ! CAUT...

4-6 Disassembly and Reassembly Figure 4-1. Removing the Left-Hand Side Access Panel To install the left side access panel (see Figure 4-2): 1. Check to make sure that no tools or loose parts have been left inside thesystem chassis. 2. Make sure all option boards are firmly seated in their respective...

Disassembly and Reassembly 4-7 Figure 4-2. Installing the Left-Hand Side Access Panel

4-8 Disassembly and Reassembly Processor Air Duct To install or remove the DIMM or a processor, you will need to remove the airduct. IMPORTANT: Do not assemble the server without installing the air duct. If the duct is not installed in the system, reduced cooling efficiency and can affectperformance...

Disassembly and Reassembly 4-9 Installation Follow these steps to install the air duct. 1. Holding the internal cables clear, place the air duct into the chassis. SeeFigure 4-4. 2. Adjust the air duct until the tab on the right end of the duct is aligned withthe slot on the chassis. Figure 4-4. Inst...

4-10 Disassembly and Reassembly Modifying the System Board The following sections provide procedures for upgrading and configuring thesystem board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a processor ! Installing or removing DIMMs. ! C...

Disassembly and Reassembly 4-11 To replace the RTC battery, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front bezel of your system's cabinet. For rack-mount systems y...

Disassembly and Reassembly 4-13 Removing and Installing a Processor This subsection provides the procedures for removing and installing aXeon processor in your system. The system board has sockets for twoprocessors. Each Xeon processor plugs into a standard Xeon ZIF socket. Theprocessor comes with u...

4-14 Disassembly and Reassembly CPU Installation 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front bezel of your system's cabinet. 3. Shutdown the operating system (OS). 4. Press the power on/off swit...

Disassembly and Reassembly 4-15 Figure 4-7. Raising the Locking Lever 11. Aligning the pins of the CPU with the socket, insert the CPU slowly andgently into the socket. See Figure 4-8. IMPORTANT : Be aware of CPU direction. Pin layouts on two corners among four differ from others to prevent an incor...

4-16 Disassembly and Reassembly Figure 4-9. Closing the Locking Lever 13. Very carefully apply the thermal interface material (heat radiation sheet) ontop of the processor so that it is completely covered. See Figure 4-10. Notes: The thermal material may already be applied to the heat sink. The ther...

Disassembly and Reassembly 4-17 Figure 4-11. Installing the Heatsink 15. Install both heat sink clips as follows: ! CAUTION Do not allow the heat sink to rock back and forth whilesecuring the heat sink clips. If the CPU becomes dislodgedfrom the socket, catastrophic failure may occur.  Place the he...

4-18 Disassembly and Reassembly 16. Ensure the heat sink is level. NOTES: ! If the heat sink is not level, remove it, and then install it again. Thefollowing probably causes the heat sink not to be level: – The CPU is not positioned correctly. – The wire clip is not engaged correctly. ! Do not move ...

Disassembly and Reassembly 4-19 CPU Removal 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Disassembly and Reassembly described earlier in this chapt...

4-20 Disassembly and Reassembly 8. Reinstall the air duct. 9. Reinstall the left-hand side access panel on the system chassis. 10. Plug in the system power cord(s) and power up the system. DIMMs The system board contains four DIMM sockets (Figure 4-15). Each socket canhold a single 72-bit DIMM modul...

Disassembly and Reassembly 4-21 Installing DIMMs 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front bezel of your system's cabinet. For tower-based systems see Opening the Front Bezel of the Tower Cabi...

4-22 Disassembly and Reassembly Figure 4-16. Removing the DIMM Connector Cover 11. Holding a DIMM module only by the edges, remove it from its antistaticpackage. ! CAUTION Observe static precautions. Use an antistatic wrist strap.Hold the DIMM only by its edges. 12. Position the DIMM so that the two...

Disassembly and Reassembly 4-23 Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too muchpressure can damage the socket slot. Apply only enoughpressure on the plastic ejector levers to release the DIMM 1. Observe the safety and ESD precautions listed under General Information and Stat...

4-24 Disassembly and Reassembly Figure 4-18. Removing a DIMM 12. Repeat the above steps to remove the remaining DIMMs. 13. Reinstall the processor air duct. 14. Reinstall the left-hand side access panel on the system chassis. 15. Plug in the system power cord(s) and power up the system.

Disassembly and Reassembly 4-25 Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in thesystem’s hard disk drive bay. Contact your sales representative or dealer for alist of approved devices. The 3.5-inch hard disk drive bay on the front of the server contains six s...

4-26 Disassembly and Reassembly Figure 4-19. Removing the Dummy Tray 5. Unlock the lever of the hard disk drive carrier and open the handle. SeeFigure 4-20. Figure 4-20. Unlocking the Drive Carrier 6. Align the drive carrier with the bay guide rail. 7. Slide the drive carrier into the bay until if d...

Disassembly and Reassembly 4-27 Figure 4-21. Installing the Hard Disk Drive 8. Close the lever ensuring the drive is secured. The handle is locked when adistinct click is heard.. See Figure 4-22. Figure 4-22. Locking the Hard Disk Drive Carrier 9. Close the bezel opened in step 2. Handle Hook Handle...

4-28 Disassembly and Reassembly Removal NOTE: The disk LED of a defective hard disk drive is amber. 1. Prepare your system for upgrade. See Preparing Your System for Disassembly and Reassembly described earlier in this chapter. 2. Release the lock of the front bezel by using the security key to open...

Disassembly and Reassembly 4-29 Figure 4-25. Removing a Hard Disk Drive 6. If not replacing the hard disk removed, insert a dummy carrier tray into theempty slot. IMPORTANT : To maintain the cooling effect in the server, install the dummy tray in the vacant slot of the disk bay. 7. Close the bezel o...

4-30 Disassembly and Reassembly Hot-Swap Power Supply Your server may contain a modular hot-swap power supply like the one shownin Figure 4-26. The addition of a second hot-swap power supply makes yoursystem so that it has redundant power and can be operated continuously withoutinterruption if eithe...

Disassembly and Reassembly 4-31 4. Slide the power supply into the vacant slot until you feel resistance. SeeFigure 4-28. IMPORTANT : ! Make sure that the handle is in full-open position. ! To avoid damaging the power supply unit, do not tilt or twist the unit asyou push it into the connector. Figur...

Disassembly and Reassembly 4-33 Removal 1. Check the Power Status lamps of the power supplies on the rear face anddetermine which module needs to be replaced. (If a power supply isdefective, the Power Status lamp is lit amber.) NOTE: When the server is equipped with two power supplies and one of the...

4-34 Disassembly and Reassembly Non-Hot-Swap Power Supply Your server system may contain a single non-hot-swap power supply that ishoused in the rear of the chassis as shown in Figure 4-33. Removal 1. Prepare your system for disassembly. See Preparing Your System for Disassembly and Reassembly earli...

Disassembly and Reassembly 4-35 Front Cooling Fan Unit The optional front cooling fan unit contains up to two fans for cooling the CPU,memory, and PCI devices built in the server. Installation 1. Prepare your system for upgrade. See Preparing Your System for Disassembly and Reassembly described earl...

4-36 Disassembly and Reassembly 4. Insert the tabs into holes on the frame of the server, and push the cooling fanunit toward the frame. See Figure 4-35. Figure 4-35. Securing the Fan Unit 5. Connect the cooling fan cable to the system board. See Figure 4-36. Figure 4-36. Fan cable Connector 6. Reas...

Disassembly and Reassembly 4-37 Removal 1. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 2. Remove the left-hand side cover. 3. Remove the fan unit connector from the system board. SeeFigure 4-37. 4. Push the locking tab to unlock the cooli...

Disassembly and Reassembly 4-39 Installation 1. Prepare your system for upgrade. See Preparing Your System for Disassembly and Reassembly described earlier in this chapter. 2. Remove the side cover. 3. Remove the two screws fixing the dummy cover. See Figure 4-39. 4. Pull out the dummy cover toward ...

4-40 Disassembly and Reassembly 6. Push the 5.25-inch device to the device bay carefully. NOTE: Make sure the cables are not caught while the 5.25-inch device is pushed into the slot. 7. Secure the device using the screws removed in step 3. See Figure 4-41. Half-height device Full-height device Figu...

Disassembly and Reassembly 4-41 PCI Boards The server contains six slots into which PCI boards can be inserted.See Figure 4-42. IMPORTANT: PCI boards are easily affected by static electricity. Handle a PCI board after making your body contact with a metallic framesection of the server to discharge t...

4-42 Disassembly and Reassembly Installation IMPORTANT: ! For ease of installation, remove the external SCSI cable wheninstalling the full-length PCI card. ! 3.3V or universal PCI boards can be installed in PCI board slots #1 to#4. ! 5V or universal PCI boards can be installed in PCI board slots #5 ...

Disassembly and Reassembly 4-43 1. Prepare your system for upgrade. See Preparing Your System for Disassembly and Reassembly described earlier in this chapter. 2. Remove the left-hand side cover. 3. Define the slot in which a board is installed and remove the connector cap ofthe slot. IMPORTANT: Kee...

4-44 Disassembly and Reassembly Figure 4-44. Installing a PCI Board 8. Secure the board with a screw removed in Step 4. 9. Reinstall the removed components. 10. Turn on the power of the server 11. Check for any POST error messages. 12. Start the BIOS Setup Utility to set the "Reset Configuration...

Disassembly and Reassembly 4-45 RAID Controller Board The functions of a disk array controller are described in the following table. Functions of a Disk Array Controller Function Description Level Support RAID levels RAID0, RAID1, RAID5, and RAID0+1. Hot plug Allows a hard disk to be replaced while ...

4-46 Disassembly and Reassembly ! Set "PCI SLOT n ROM (n: slot number)," a parameter of the slot inwhich a hard disk is installed, to "Enable" in "PCI Configuration" on theAdvanced menu of the BIOS utility SETUP. ! Replacement of disk array controller board Restore the disk a...

Disassembly and Reassembly 4-47 Using Internal Disks in Disk Array Configuration For the installation of the RAID controller board, see "PCI Board" and themanual that comes with the RAID controller board. The DISK access lamp onthe front panel of the server indicates the access status of the...

4-48 Disassembly and Reassembly Diskette Drive and Carrier Assembly Your server system contains a 3.5-inch diskette drive housed in a carrier locatedinside the front of the server chassis. To remove the diskette drive and carrier assembly, perform the followingprocedures: 1. Prepare your system for ...

Disassembly and Reassembly 4-49 7. Remove the drive from the carrier. A B C A Diskette drive B Carrier C Screws (4) Figure 4-47. Removing the Diskette Drive from the Carrier Assembly 8. Install the replacement diskette drive into the carrier and secure it with thefour screws removed in Step 6. See F...

Disassembly and Reassembly 4-51 5. Remove the four screws securing the bezel hinge to the chassis and removethe hinge. See Figure 4-49. A B A Screws (4) B Bezel hinge Figure 4-49. Removing the Front Bezel Hinge 6. Install the replacement bezel hinge using the four screws removed in Step 5. 7. Align ...

Disassembly and Reassembly 4-53 Hot-Swap HDD Bay This procedure describes how to remove the Hot-Swap SCSI Hard Disk Drive(HDD) Bay that is housed in the front of your system. ! WARNING Before doing these procedures, make sure that your systemis powered off and unplug all AC power cords. Failure todi...

4-54 Disassembly and Reassembly A A A A Figure 4-51. Removing the HDD Bay Hot-Swap SCSI Backplane This procedure describes how to remove the hot-swap SCSI backplane that isattached to the back of the hot-swap HDD bay. ! WARNING Before doing these procedures, make sure that your systemis powered off ...

Disassembly and Reassembly 4-55 A B C A Hot-swap HDD bay B Hot-swap SCSI backplane C Screws (8) Figure 4-52. Removing the SCSI Backplane Bracket 4. Carefully pull the SCSI backplane straight out from the HDD bay and placethe backplane on an antistatic wrapper. 5. Carefully position the replacement S...

4-56 Disassembly and Reassembly Replacing the Rear Cooling Fan 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front bezel of your system's cabinet. 3. Shutdown the operating system (OS). 4. Press the pow...

Disassembly and Reassembly 4-57 10. To release the fan from the fan housing, pull the fan housing tab(Figure 4-54, A) towards you until the tab clears the edge of the fan. Swivelthe fan towards the front of the server and remove it from the fan housing. A B Figure 4-54. Removing the Rear Cooling Fan...

4-58 Disassembly and Reassembly System Board To remove the system board all the processor(s), DIMMs, and PCI optionboards (if installed) on the board must be removed and all system board cableconnectors tagged and unplugged. ! CAUTION The system board can be extremely sensitive to ESD andalways requ...

Disassembly and Reassembly 4-59 11. Tag and remove any PCI option boards installed on the system board. See PCI Boards earlier in this chapter. Save the PCI option boards for reassembly. Note: The PCI option boards must be reinstalled in the same slots when you reassemble the system. 12. Tag and dis...

4-60 Disassembly and Reassembly 16. Install the two retention modules to the system board using the screwsremoved in Step 15. 17. Install the replacement system board into the server securing it with the eightscrews removed in Step 13. 18. Connect all the power, signal, and fan cable connectors to t...

Disassembly and Reassembly 4-61 8. Remove any power supply installed in the system following proceduresdescribed earlier it this chapter. 9. Figure 4-56, A shows the location of the power supply back board. Tag andremove all power supply back board cables connected to the system board,SCSI backplane...

4-62 Disassembly and Reassembly Tower Feet Your tower system has four stabilizer feet located on the bottom of the chassis.To remove the stabilizer feet you must have the chassis positioned on its sidewith its stabilizer feet overhanging the edge of a table or workbench. To remove the tower feet (se...

Disassembly and Reassembly 4-63 I/O Shield To remove the I/O, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front bezel of your system. 3. Shutdown the operating system...

4-64 Disassembly and Reassembly 10. Snap the replacement I/O shield into place in the rear panel. 11. Install the system board following procedures previously described in thischapter. 12. Install the left-hand side access panel. LED/Switch Assembly Your server system contains a front panel that hou...

Disassembly and Reassembly 4-65 5. Tag and disconnect the LED/Switch Assembly cable (Figure 4-59, B) fromits mating connector on the system board. See Figure 4-59, C. Carefullyremove the LED/Switch assembly from the system. Intrusion Switch Assembly Your server system includes two chassis intrusion ...

Problem Solving 5-3 Resetting the Server There are two ways to reset the server. IMPORTANT : Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing isin progress. ! Hard reset Press the RESET switch at the front of...

5-4 Problem Solving Forced Shutdown Use this function when an OS command does not shut down the server, the POWERswitch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for at least four seconds. The power isforcibly turned off. To turn on the p...

Problem Solving 5-5 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur atinitial system startup, when you run new application software, and after the systemhardware and software have been running correctly. Initial System Startup Incorrect...

5-6 Problem Solving If the above items are all correct, but the problem reoccurs, refer to Additional Troubleshooting Procedures in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to thesoftware. Faulty equipment is much le...

Problem Solving 5-7 After System Has Been Running Correctly Problems that occur after the system hardware and software have been runningcorrectly often indicate equipment failure. However, many situations that are easy tocorrect can also cause such problems. If you have problems after the system has...

5-8 Problem Solving Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problemsand then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically andchecks the system board, processors, memory...

Problem Solving 5-9 Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automaticallyand checks the system board, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to accessand test. Depending on...

5-10 Problem Solving Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each massstorage device installed in the system. As each device is checked, its activity indicatorshould turn on briefly. Check for the following: ! Does...

Problem Solving 5-11 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! Syste...

5-12 Problem Solving No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugged in and turned on? ! Are the brightness and contrast controls on the video monitor properly adjusted? ! Are the...

Problem Solving 5-13 Diskette Drive Activity LED Does Not Light Check the following: ! Is the diskette drive properly configured? ! Is the CDROM/Floppy Disk Drive combo properly installed in the flex bay? Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. Forinformatio...

5-14 Problem Solving Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS set to allow the CD-ROM to be the first bootable device? Check yourBIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely at...

Problem Solving 5-15 Error Messages This section describes the POST error codes and messages. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on thevideo display screen and causes the speaker to beep as the message appears. BIOS alsoissues a bee...

Problem Solving 5-17 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 8110 Processor 1 Internal error(IERR) 8111 Processor 2 Internal error(IERR) 8120 Processor 1 Thermal Trip error 8121 Processor 2 Thermal Trip error Securely install the processor. Contact your se...

Problem Solving 5-19 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 84FF System Event Log Full Clear the event log by using the BIOS SETUP utility. If theerror is not eliminated, contact your service representativeto replace the system board. The error message is...

5-20 Problem Solving POST Error Code Hardware References Figure 5-3 shows the location of specific components referenced in the POST ErrorCodes and Messages table. ! Fan modules ! Processor/Memory NOTE : Failed CPU or memory boards can be also identified with the SETUP utility. Note: DIMMs are alway...

Problem Solving 5-21 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. Forexample, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps,pause, and 3 bee...

5-22 Problem Solving How to Identify BIOS and BMC Revision Levels To identify your system's current BIOS and BMC revision levels, perform the followingprocedure: 1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays. 2. Press F2 . The BIOS Setup Utility starts and the Main Men...

Problem Solving 5-23 Lamps The following describes lamps on the server and their indications. See Chapter 2 foreach location. LAN ACCESS Lamp ( 1 ) The LAN ACCESS lamp is lit green when the server is connected to LAN. The lampblinks while the server is accessed through the LAN (for packet transmissi...

Problem Solving 5-25 POWER/SLEEP Lamp ( ) The green POWER/SLEEP lamp lights to indicate normal operation while the server ispowered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-savingmode (sleep mode). If th...

5-26 Problem Solving Hard Disk Drive Lamp The disk lamp on the 3.5-inch hard disk drive bay has different meanings depending onthe display status. See Figure 5-4. Figure 5-4. Hard Disk Drive Lamp Location ! Lighting green Indicates that the power is supplied to the hard disk. ! Blinking green Indica...

Problem Solving 5-27 Power Supply Lamps The power supply on the rear of the server has three lamps. See Figure 5-5. Figure 5-5. Power Supply Lamp Locations NOTE: The server equipped with an optional power unit can continue the operation with the normal power unit if the other power unit is defected ...

5-28 Problem Solving LAN Connector Lamps Each of the two LAN connectors on the rear panel has two lamps as follows. ! LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with theserver. If the power is supplied to the server and the hub and they are correctlyco...

6 Illustrated Parts Breakdown ! Exploded View ! Field Replaceable Units

Illustrated Parts Breakdown 6-3 Field Replaceable Units Reference Number Description Part Number 1 5.25-inch Peripheral Devices. Refer to subsection “Tape Drives” inthis chapter. 2 CDROM Drive Mitsumi FX-4840W 856-850222-001A 3 Sub Bezel (Front Panel) 6896470000 4 3.5-Inch FDD, Mist White D353M3D 67...

Illustrated Parts Breakdown 6-5 Pentium Processors Replaceable Parts Description Part Number Intel™ Xeon™ 2.0GHz/533/512 Processor 6884920000 Intel™ Xeon™ 2.4GHz/533/512 Processor 6884940000 Intel™ Xeon™ 2.66GHz/533/512 Processor 6889470000 Intel™ Xeon™ 2.8GHz/533/512 Processor 6884930000 Hard Disk ...

6-6 Illustrated Parts Breakdown RAID Controllers and Cache Replaceable Parts Description Part Number RAID LSI 518, 2-CH 320-2 1L19 6893990000 RAID LSI 520, 1-CH 320-1 1L19 6894000000 Cache, 128 MB, M374S1723DTS-C7A 6865270000 Battery Backup, FOR LSI RAID Card 320-2 6891630000 RAID LED Cable 320-0168...

Illustrated Parts Breakdown 6-7 Cable List Description Part Number 120Lg Cable Kit (not a FRU, Only for order) 6896590000 LED/SW Cable (included in 6896590000) 6896490000 HDD Activity Cable (included in 6896590000) 6896510000 Port COM Cable (included in 6896590000) 6896420000 IDE CDROM Cable (includ...

B-2 Installing and Configuring Windows 2000 Overview This appendix contains supplemental instructions needed to install andconfigure hardware and software used with the Microsoft Windows ® 2000 Operating System. This information is intended to supplement the more detailedprocedural documents availab...

Installing and Configuring Windows 2000 B-3 Installation Assumption The installation and configuration instructions in this chapter assume thefollowing: ! You have properly completed the hardware installation. ! You have run the BIOS Setup Utility to check system configuration. ! You will be install...

B-4 Installing and Configuring Windows 2000 Installation Preparation Before starting the installation procedure, you need to obtain certain informationfor use during the installation. Table B-2 lists the information you need inadvance for the installation. It is recommended that you obtain the infor...

Installing and Configuring Windows 2000 B-5 Installing Microsoft Windows ® 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000Operating System installation on your server. Before performing the installation,read the “Installation Notes” in the following secti...

Installing and Configuring Windows 2000 B-7 Installing LAN Adapters The following section includes special driver installation instructions for theIntel PRO/100+ LAN adapter used in your system. Driver Installation for the Intel PRO/100+ LAN Adapter The PRO/100+ driver is initially installed during ...

B-8 Installing and Configuring Windows 2000 5. Select the “Link Configuration” tab and set the “Auto Negotiation” value to DISABLE. Also set the “Forced Speed and Duplex” value according to the value specified for your HUB. Note: W hen selecting the "1000/Full" setting, set “Auto Negotiation...

C IRQ and I/O Port Addresses ! Interrupt Requests ! PIRQ and PCI Device

C-2 IRQ and I/O Port Addresses Interrupt Requests The factory-set interrupt requests (IRQs) are listed below. IRQ Peripheral Device (Controller) IRQ Peripheral Device (Controller) 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 – 14 Primary IDE 3 COM2 serial port (PCI) 15 Secondary IDE 4 C...

C-4 IRQ and I/O Port Addresses Address Chip in Use C00 PCI IRQ mapping index register C01 PCI IRQ mapping data register C14 PCI error status register C49 Address & status control C4A Rise time counter control C52 General register (GPMs) C6C ISA wait register C6F Other control registers CA2 - CA3...

D Internal Cabling Diagrams ! Standard Configuration ! Disk Array Configuration of Built-in Hard Disks ! Installing a SCSI File Device

D-2 Internal Cabling Diagrams Standard Configuration The figure below shows an example of the connections in the standard configuration. Option CD-ROM Option 5.25-inchdevice bay 3.5-inchhard diskdrive bay Hard disksare optional. System board PCI #5 PCI #6 SCSI Floppy disk IDE IDE Floppy disk drive I...

Internal Cabling Diagrams D-3 Disk Array Configuration of Built-inHard Disks For the disk array configuration of hard disks installed in the built-in 3.5-inch devicebays, the disk array controller board of an option is installed in the server and the SCSIcable connected to the Ultra320 connector is ...

D-4 Internal Cabling Diagrams Installing a SCSI File Device With the standard configuration, you need an optional SCSI controller and internalSCSI cable to install a file device. Set SCSI IDs as shown in the above figure. Set the terminating resistor(Enabled/Disabled) for the last-connected device i...

Internal Cabling Diagrams D-5 The following figure shows an example of onboard SCSI connection for SCSI filedevices. In the figure above, the standard hard disk drive bay is connected with an optionalRAID controller. 5.25-inchdevice bay Disk array System board PCI #1 PCI #2 PCI #3 PCI #4 PCI #5 PCI ...

Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers mustconvert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard forpower management features. add...

Glossary 3 CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used inportable computers. See also AC. default The factory sett...

4 Glossary EMP The Emergency Management Port (EMP) provides an interface to the console manager.This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limitof DOS by exchanging data in and out ...

Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables,and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. Thismethod is typically used in RAID subsystem...

6 Glossary LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A newSCSI...

Glossary 9 SVGA (Super VGA) A type of video display system that provides very high-resolution text andgraphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL ...

Equipment Log 1 Equipment Log Use this equipment log form to record pertinent information about your system. Youwill need some of this information to run the System Setup Utility. Be sure to updatethe equipment log when you add options. Record the model and serial numbers of the system components, d...

2 Equipment Log Component Manufacturer Name & Model Serial Number(if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard D...

Index-1 A Access lamp, 5-25Advance menu configuring in setup, 3-7 B Battery installing, 4-11 BIOS using the setup utility, 3-3 C CD-ROM, A-2Configuring system board jumpers, 3-22Configuring your system, 3-2CPU, A-2 D Diagnostic procedures, 5-8Dimensions, A-2DISK ACCESS lamp, 1-4, 5-25Drivers Windows...