Mitel 2700-1398-B1 - Manuals

Mitel NuPoint Messenger Technical Documentation - Release 7.0 DANGER! Warns of a condition that could severely injure or kill you. Before You Start This manual assumes that you are familiar with using a console and keyboard. This section describes how to use the NuPoint Messenger server effectively....

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Exit from the offline or online menus, or FCOS, LCOS, GCOS menus, without saving any entries. Q + Y Stop scrolling a displayed report. Ctrl-S Resume scrolling a displayed report. Ctrl-Q Return to the NuPoint Voice application when a # pro...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Verify Configuration Parameters CP 5015 Applications These are the applications provided with your NuPoint Messenger server. Your server may use one or more of them. Each of these applications must be in a separate line group (a group of ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • NuPoint Fax • Integrations • NP Forms • NP Net Digital Network • NP Receptionist Note: NP Receptionist and NuPoint Agent can work in the same line group as the NuPoint Voice application, depending on your integrations. Most other option...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Day and Night Hours This feature of the NuPoint Voice application lets you set the work schedule: both office hours and which days are handled as weekends. This also handles certain situations such as a user wishing to speak to a system a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 mailbox interaction between user communities. Refer to the NuPoint Voice Enhanced SMDI Integration Manual for more information. Billing and Reports You can generate reports from information on the existing applications and whatever modifi...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Overview The NuPoint Voice application provides voice messaging capability where each server user can have a personal mailbox. It is the standard business application for NuPoint Messenger servers. The NuPoint Voice application can be use...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Parameter NuPoint Voice Application Default Administrator’s mailbox number 998 Allow dial an extension for callers N Allow dial an extension for users N Allow multiple messages for outside caller Y Answer delay 0 Attendant’s mailbox numbe...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 NuPoint Voice Application Worksheet is divided into these two types to help you enter settings into the console in the right order. Offline configuration handles server settings that cannot be changed immediately, such as setting up line ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 If you have more than one line in the group, separate the line numbers by commas as you enter them on the worksheet. For example, write 1:0:0,1:0:1,1:1:0 since this is how you must enter them. If you are entering a range of lines, you mus...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 depends on the line group used to access the mailbox. Of course, if you don’t record any custom greetings then all callers hear the same default greeting. Start Time of the Work Day This is the time for the start of the work day in the fo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 5 6 7 8 3 3 3 3 Mailboxes starting with 5, 6, 7, and 8 are three digits long. 9 10 Mailbox numbers starting with 9 are ten digits long. Valid mailbox numbers are 916-456-7777 and 912-456-7777. 1 0 No mailboxes start with 1. Mailbox number...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 should match their extension numbers. This makes it easier for callers to remember the proper mailbox number. If the numbers do not match, and the optional NP Receptionist program is installed, you can program certain conversion factors t...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 If more than one name is found that matches the name dialed, the server plays the specified number of matching names. A threshold of 3, for example, means that up to three matching names will be recited, even if there are more than three....

Mitel NuPoint Messenger Technical Documentation - Release 7.0 site. This phone book shows the mailbox owners accessible through the Dial-by-Name function and their mailbox numbers. Same Digit for Dial-by-Name and Mailbox Numbers Occasionally you may need the same digit for a Dial-by-Name trigger and...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 T Go off-hook, wait for dial tone V Voice pager: play the first unplayed message and update mailbox The default system attendant’s extension number is 0. In addition, the NuPoint Voice application automatically appends an H (hang up) comm...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • Mailbox owners can press either the zero or star ( * ) key, before or after entering their mailbox number, to log in. (The zero option is essential when telephones at the installation-site do not have a * key.) Automatic access to the a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Wait Prompt When the Wait prompt is enabled, the server issues the prompt “Please enter a mailbox number, or wait” immediately after the server greeting is played. The default value is Y (enabled). To disable this prompt, you must enter N...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 follows: 99 9999999 999 99999999 9999 999999999 99999 9999999999 999999 99999999999 Since the default dialing plan is 3,3,3,3,3,3,3,3,3, the default attendant’s mailbox number is 999. If the ninth position digit is changed to any number b...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Disabling the Attendant’s Mailbox When an outside caller accesses the message center number, NuPoint Voice issues the prompt, “Please enter a mailbox number or wait.” Callers who wait are prompted to leave a message in the attendant’s mai...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 text from other users. NP TDD users can be notified about messages by message waiting lights or any other message waiting indication supported by a NuPoint Messenger server, just as other users can. Outside callers with a TDD can call a m...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 on the port. Consequently, changes to the answer delay parameter do not become effective until the second call is made into the port. Mailbox Passcodes NuPoint Messenger includes security devices to protect your installation at a server l...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 WARNING! Activating the inactive configuration causes the server to restart all tasks, resulting in an interruption to call processing. You should perform the next step only during periods of low call traffic. To make offline and inactive...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Overview The DID NuPoint Voice application is a software application that uses the DID lines to answer a call with the mailbox owner’s personal greeting. In other words, the DID NuPoint Voice application gives the server the ability to ma...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 this chapter explains concepts you need to know for completing the worksheet and using it to configure the DID NuPoint Voice application. Sections of the worksheet are explained in the following paragraphs. Pre-programmed (default) values...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 When the server has received the proper number of digits, it answers the call with the mailbox owner’s greeting. Digits Expected Enter the number of digits that are supplied by the CO to this DID trunk group (1-11 digits). Digits Absorbed...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Digits absorbed 0 Offset 200 This means that any set of two digits received on DID maps as follows: 17 (digits received on DID) 17 (do not absorb any digits) +200 (add signed offset) 217 (mailbox number) Notice that, given the DID paramet...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Transfers and Attendants Note: Transfers involving a pre-company name dial string, a pre-mailbox greeting dial string, and a system attendant’s extension generally are not used in DID applications. However, if the switch integrated with y...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 999998 999999 9999998 9999999 99999998 99999999 999999998 999999999 9999999998 9999999999 99999999998 99999999999 See the NuPoint Voice Application chapter for more information on these two mailboxes. While 0 through 11 are acceptable ent...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Using the DID NuPoint Voice Application This section covers the final steps to take in order to use the DID NuPoint Voice application. Activating Changes Activating changes for the DID NuPoint Voice application is identical to activating ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Usage Considerations In a DID environment, there are mailbox login differences if you are using Greeting-Only DID mailboxes. In addition, a DID environment can confuse new mailbox owners when they record their first greeting. These consid...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • The User Interface Overview The Pager application causes the NuPoint Messenger server to initiate, rather than receive, a telephone call. Don’t let the name “Pager application” confuse you. It is used for paging, but also for a number o...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Define a Pager System CP 5012 Set Limits for Paging CP 3336 Set Paging or Message Delivery Schedules and Intervals CP 3321 Test a Pager CP 3358 Turn All Pagers or Message Delivery in a Mailbox On or Off CP 5014 View Pager Configuration CP...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Message delivery has these features: • Message delivery can be activated for specific types of messages. • Users can specify the hours available for message delivery. • Users can enter the number to be called. • Limits for message deliver...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 parameter and Pager Interval parameter in the message delivery process. Call placement configuration occurs in the same two areas for each mailbox: the NuPoint Voice application configuration data and the mailbox configuration file. Messa...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 For paging you also need: • The post-pager number (used with display pagers). Once the server has reached the pager number and the call is answered, it then sends the post-pager number to be displayed on the pager. • The busy pager attemp...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Guidelines for Port Allocation The server requires at least one port to outdial calls for paging, message delivery, and call placement. Outdialing ports must be dedicated exclusively; this means that there are fewer ports available to acc...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Pager Systems Supported You can configure the server with up to 16 different outdial access codes, each identified by an index number (0-15). Each outdial line group does not need to support all access codes; for example, a line group ded...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 (defined in one of the 16 pager systems), the pager number and the post-pager number. The access code contains the part of the dial string that is stored in the online configuration. The pager number and post-pager number are the parts of...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • The pager number is limited to 16 characters. The server administrator enters it in a mailbox’s configuration. For example, you might configure a pager system of T9T, since everyone must dial this to reach an outside number. You would t...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 pager system and pager number. You can configure up to four pagers per mailbox. Creating or Modifying Mailboxes for a Pager Application After specifying the classes of service, you identify the outdial index for the pager system as an int...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Figure 4-5 Sample Report of Pager Systems Access Codes Enter one of the following index numbers: Index Dial String Paging System Name 0... T9T Outside line 1... T9T1415 415 Area Code 2... T9T1408 408 Area Code 3... T9T1916325 PAGER 916-32...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Pager Frequency The pager frequency is the maximum number of times that the server attempts to notify the user of an unplayed message, if each page is successful. The default pager frequency is 3. A page is considered successful if the se...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Primary Pager 1 Pager 3 Alternate Pager 2 Pager 4 Paging and Message Delivery in the Same Mailbox You cannot assign both paging and message delivery to the same Message Waiting Indicator. If you want to assign both Paging and Message Deli...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Enter Y or N; Y to suppress pages. The default is N, do not suppress pages. Set this field to N to resume the paging option after turning it off. Pager start time This is the time that the server starts sending pages for this mailbox. By ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 To change a paging schedule, a mailbox owner’s mailbox must have an FCOS that includes feature bit 077 (Change pager schedule). To change a paging number, a mailbox owner’s mailbox must have an FCOS that includes bit 124 (Change paging ph...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 be used where a paging service is sold for a flat fee per month. A limit of 0 means no limit is set. Table 4-3 Paging Limits Limit Unit Default Valid Values Pages per billing period pages 0 0-999 Paging—phone length digits 7 3–11 Receipt ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 time out. If the line card does not detect answer supervision (a ringing on the line) by the number of seconds set in this exception, the page is considered a failure. This time out can be set between 0 and 255 seconds, where 0 means no t...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 182 Use pri/alt as week/weekend for message waiting type 1 183 Use pri/alt as week/weekend for message waiting type 2 Changing an LCOS Definition Only one limit applies to message delivery, the Message Delivery-Phone Length limit. It cont...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Changing an FCOS Definition To use call placement, you must add feature bit 110 (Give/make to telephone number) to an existing FCOS or create a new one with this feature in it. Changing an LCOS Definition The limits listed in Table 4-5 co...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The length determines the maximum size of a single message made for a call placement phone number. If you send a message to both mailboxes and telephone numbers, this limit interacts with the limit on the size of messages sent to mailboxe...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Display Number This is the string of digits that is displayed on the viewer of a display pager. Most display pagers accommodate a 16-digit number. Usually this string is specified as the post-pager number. Other Activation Codes Each page...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Dial 9 to get outside access. 9 Wait for second dial tone. T Dial pager company system number. 18005552368 Wait two seconds for line to settle. ++ Wait for pager tone. G Wait one second for pager tone to finish. + Dial individual pager nu...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Pager Number 9116++++G+ Post-Pager Number 14155556644# Jane wants you to make 3 attempts to reach her, and each attempt should be 30 minutes apart. These are the default values for pager frequency and pager interval. The paging Mailbox Wo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 wants the server to try to reach her at home. Her office phone number is (415) 555-6836, and her home number is (408) 555-0921. She wants the server to try her office number three times, with calls that are 10 minutes apart, then to try h...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Wait for a dial tone, to confirm that you have the outside line. T Dial the number of the pharmacy branch. 12135556598 To send the message, the pharmacy headquarters makes the message and sends it to a distribution list that contains all ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Testing Message Delivery For message delivery, the server should call the appropriate telephone number and, when the call is answered, should prompt, “Hello, [user’s name]. You have unplayed message(s) in your mailbox. Please enter your p...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Successful pages are retried a specified number of minutes apart (the pager interval), for a maximum number of times (the pager frequency). Paging is discontinued when any of the following occurs: • The frequency number is reached • The u...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Dial individual pager number is. 06125554534 Wait four seconds for line to settle. ++++ Wait for computer tone. G Dial calling card number 503102533346666 Wait four seconds for line to settle. ++++ Wait for computer (dial) tone. G Dial di...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Note: When NP TDD is enabled, call scheduling is not available. When users make a choice from the Paging/Message Delivery Schedule, the server gives them a series of prompts to guide them through each change they make. Whether users hear ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 5 Message Waiting Application This chapter describes the two standard message waiting applications in a NuPoint Messenger server that can turn PBX message waiting indicators on and off, and explains how to use the appropriate worksheet fo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Compensate for Different Directory and Mailbox Numbers CP 5032 Create an RS-232 Programmable Interface String CP 5036 Define an RS-232 Serial Port CP 5038 Enable/Disable Light-on Requests for Successive Messages CP 5034 Send the Number of...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 1. Determine what DTMF strings the PBX uses to turn message waiting indicators on and off, and use this information to complete the DTMF-to-PBX Message Lights Worksheet. A blank worksheet is located in Volume 2 of this Manual. 2. Create a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 This parameter allows you to include a T code (Go Off-Hook, Wait for Dial Tone) if you are integrating with most PBXs, or delete a T code in the dial string if you are integrating with cellular or other non-PBX equipment that cannot produ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 default setting of Yes. This feature also cuts down on overall message waiting indicators traffic. Table 5-1 PBX Special Access Code Characters Character Explanation 0-9, *, # Keys on a standard pushbutton telephone ( The following digits...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 RS-232 Message Waiting Indicators Interfaces This application allows servers to turn PBX message waiting indicators on and off by sending signals to the PBX over RS-232 data links. The data links can be either direct serial connections to...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Pre-DN OFF string M0 Post-DN ON string \r Post-DN OFF string \r See the table of ASCII codes under "Configuring the Programmable Interface" for definitions of these settings. Specialized Message Waiting Indicator Systems The follo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 optional features. For more information about any of them, contact your distributor. • BBL Pager • Hyatt Encore PMS Integration • PMS Integration • HIS PMS Integration • Hitachi PMS Integration • Hitachi DX • ITT Programmable Interface Th...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 This string is sent before the directory number (extension number) to instruct the PBX to turn the message waiting indicator off at that station. Table 5-3 RS-232 Message Waiting Indicators Interface Codes Code Explanation \r carriage ret...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 A server administrator can configure whether message waiting indicator on or off requests are sent out for every new unplayed message, or only when the message waiting indicator state changes from off to on or from on to off. Using the la...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 15 AT&T System 75 16 HIS PMS 17 Unified Integrations 18 ROLM 19 Mitel 20 SL-1 Message Waiting 21 Hitachi PMS 22 SL-1 Enhanced Meridian 23 Fujitsu 960 24 SMS-MWI 6 Mailboxes This chapter describes the most common component of the NuPoi...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Nest a Distribution List or Prevent Nesting View All Lists Containing a Specified Member View Members of a Single List Greetings and Prompts Allow a Transfer Automatically After a Greeting Configure for Name and Greeting Broadcast Configu...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Test Mailbox Capabilities Test Message Waiting Indication Outside Callers vs. Mailbox Owners In many discussions of server mailboxes, you encounter the terms caller , outside caller , user , owner , or mailbox owner . There is a differenc...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 F9 or Esc Exit the Mailbox Screen F10 Edit current mailbox’s information These are the appropriate function keys when you are editing a mailbox’s parameters (after pressing F10 ): Function Key Explanation F6 Billing F7 Family/Guest Mailbo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Classes of| Suppress: N N | Limits: D| Pager Num: | Features:U| Post Pager: | Group: D| System: 0 0 | Network: D| Frequency: 0 0 | Bad Login | Interval: 0 0 | Access Cod| Busy Frequency: 0 0 | Password: | Busy Interval: 0 0 | Day Treatm| ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Mailbox Maintenance Mailbox maintenance allows you to: • Search for mailboxes meeting specified configuration criteria (Search for Mailboxes option) • Obtain configuration information about a specific mailbox (Inquire About Mailboxes opti...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 A Network Class of Service (NCOS) and Tenant Class of Service (TCOS) . parts of optional features . can also be assigned to mailboxes. For more information about NCOSs and TCOSs, respectively, see The NP Net Digital Network and Enhanced S...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Overview A distribution list allows a mailbox owner to send the same message to a number of recipients by entering the distribution list number instead of entering each mailbox number. Mailbox owners can create distribution lists by phone...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Master Lists Master lists are useful when more than one person must send messages to the same group of people. A master list is a line group-specific distribution list that you can define in the administrator’s mailbox for that line group...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 following mailboxes receive the message: 224 through 227, 101 through 104, and 401 through 403. Mailbox 104 only receives one copy of the message, even though it appears in both lists 3 and 4. Feature bit 222 prevents mailbox owners from ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Distribution List Interaction With LCOS You can use LCOS settings to control the number of distribution lists per mailbox, the number of members per list, and the maximum number of recipients for any message. The specific limits that appl...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Other Mailbox Configuration Parameters Along with other parameters in a mailbox configuration, you can also specify a message waiting type that determines how mailbox owners are notified when unplayed messages arrive in their mailboxes. M...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Integrations Supported You can configure variable length mailboxes with all integrations which are supported except for the Omni S1 series and the MD-110. Server Time-and-Date Stamp for Messages The time-and-date stamp is optional informa...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 mailbox, it directs the new owner to record a name and greeting, and to set a passcode. There are times when mailbox owners do not want to hear the tutorial (for example, if they are setting up a series of tree mailboxes for directory ass...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Special Mailboxes The following sections describes the types of special mailboxes listed at the beginning of the chapter. There are 13 types of special mailboxes: • Administrator’s mailbox • Attendant’s mailbox • Broadcast • Chain • Check...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 broadcast message mailboxes can also send a message waiting status to multiple mailboxes. To illustrate use of a broadcast message mailbox, suppose the manager of a company health club wants club members to know about an upcoming tourname...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Each mailbox in distribution list 01 always reflects the message waiting status of the main mailbox, regardless of how many messages are in that destination mailbox. Therefore, you may want to assign a separate mailbox to users for their ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 A mailbox owner can log into a chain mailbox and change the mailbox name, greeting, and passcode, but cannot make messages, or create or use distonbution lists. Check-In/Check-Out Mailboxes1958 These mailboxes are used by hotels. A check-...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 log in simply by pressing a button on the telephone and entering a passcode, when prompted by the server. Immediately after the guest logs in, the server will play the first message automatically. The guest is given the options of keeping...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 start time for the rotation and the length of time before the server rotates to the next mailbox (24 hours in this example). Index-Type Rotational Mailboxes The server assigns a sequential index to each member of the rotational mailbox’s ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 mailboxes. One of the child mailboxes (mailbox 426) is itself a rotational mailbox, with three other child mailboxes (mailboxes 432, 433, and 444). Figure 6-9 Sample Nested Rotational Mailboxes Rotational Mailbox Diagram Before configurin...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 numbered mailbox. If the list is unsorted when it is created, the rotation cycle begins with the first mailbox entered in the list. Distribution lists are allowed in child mailboxes (for example, to create a nested arrangement) but they a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Europe 107 3 Second, you would assign the Tree FCOS to a standard mailbox that acts as the tree mailbox. You would then create standard mailboxes for each reservation desk to act as child mailboxes. Next, you would add the child mailbox n...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Here is an example of what a caller would hear: “You have reached Ivy Dormitory, room 18” (a custom greeting). Then follows a standard greeting: “To leave a message for Cindy Jones, press 1. To leave a message for Laura Smith, press 2.” I...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 then allows a caller to leave a message. Use either one of the defaults described in the Feature Class of Service chapter or a customized FCOS that includes all the applicable feature bits. List A tree mailbox must have distribution list ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 1. Configuring the access code that the outdial index represents in the Pager application 2. Establishing a minimum billed number length in the LCOS assigned to the originating mailbox 3. Setting these outdial billing parameters in the co...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 7 Features Class of Service Updates for RSD 3 to this chapter are provided here in PDF format. Note about Acrobat Reader Chapter 7 - Features Class of Service (updated February 2002) 8 Other Classes of Service A class of service different...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Caller Message Length limits parameter to two minutes and the Message Count limits parameter to 30 messages. If you assign LCOS 2 to mailboxes 5000 through 5899, all these mailboxes 30 each mailbox. You can create other LCOSs and as o oth...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 (A) Max days - NP WakeUp 0 (no limit) (B) Max days - reminder call 0 (not used) (C) Max reminder calls per billing 0 (not used) (D) Max destinations per reminder call 0 (not used) (E) Max members per distribution list 200 (F) Max recipien...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 LCOS for the Administrator’s and Attendant’s Mailboxes For best results, assign the default LCOS (LCOS 1) to both the administrator’s and the attendant’s mailboxes. LCOS 1, with the appropriate FCOS and GCOS, supports the special function...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Limits Parameters Includes parameters for basic mailbox functions and some optional features. Greeting Length Sets the maximum time for recording a personal greeting. When the user reaches this limit or the server detects silence, the ser...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Sets the maximum time, in minutes, that another user can make, give or answer a message for this mailbox. When the user reaches this limit or the server detects silence, the server stops recording and announces that the recording is compl...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Enter: Number between 1 and 72; to reset to the default, enter a period (.) Default: 72 Maximum Attachments per Network Message Limits the number of messages that the user can attach when making or giving a message in a network environmen...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Sets the maximum number of messages that can be stored in a mailbox’s future delivery queue. Enter: Number from 1 through 99; 0 prevents storage; a period (.) resets to default Default: 99 Max Days – Future Delivery Sets the maximum delay...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Default: 0 Maximum Outstanding Wakeup Calls Not used. Callback Number Length Sets the maximum number of digits a user can enter to for a callback phone number. Enter: Number of digits from 1 through 50 Default: 7 digits Even More Limits P...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Sets the maximum number of members in a distribution list. Enter: Number of members from 0 through 65,535; 0 is the same as 65535 Default: 200 Max Recipients Count Sets the total number of possible recipients of a message in any combinati...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Call Placement Menu Includes parameters related to call placement. RNA Retry Limit Sets how many times the server tries to deliver a call placement message after a Ring No Answer call. Enter: Number of retries, from 1 through 255 Default:...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Enter: Number of phone numbers from 0 through 190 Default: 190 Maximum Message Length Sets how long a message can be for a call placement phone number. Enter: Minutes, from 0 through 60; 0 means no limit Default: 5 minutes Interactions &a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Default: 1 retry Fax Delivery Retry Interval Sets how long the server waits between tries to deliver a fax after a Busy, Ring No Answer, or fax-unavailable call. Enter: Minutes, from 1 through 255 Default: 1 minute Mailbox & Message R...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Enter: Number of hours, from 1 through 8760 (1 year); 0 for no limit; a period ( . ) to prevent automatic purging Default: 336 hours (14 days) Urgent Message Retention Sets how long a played or unplayed urgent message can remain in a mail...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Default: 336 hours (14 days) Urgent Fax Message Retention Sets how long an urgent fax can remain in a mailbox before it is deleted by automatic purging. Requires the NuPoint Fax optional feature. Enter: Number of hours, from 0 through 876...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • Bitmapped GCOSs • Affinity group GCOSs • Recommendation for degrees of flexibility • One-way communication using an empty GCOS • Interaction between GCOS and FCOS • Configuration requirements Overview Mailbox owners cannot send and rece...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 You can enable message exchange ranging from simple to complex, depending on which groups you include or exclude in bitmapped GCOSs and which bitmapped GCOSs you assign to mailboxes. As an example, suppose that a scientist directs an expe...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 • Bitmapped GCOSs are useful when you need to develop complex relationships. The communication links required for the arrangement shown in Figure 8-3, for example, are possible only with a bitmapped GCOS. Dial-by-Name Considerations Even ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Interaction between mailboxes is limited by the GCOS and FCOS that are assigned to them. If, for example, an FCOS allows a user to make confidential messages (feature bit 023), other users within the same GCOS must be able to receive mess...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 RCOSs use NPA/NXX screening to determine which area codes or exchanges to restrict. The abbreviations NPA and NXX are industry terms for the three-digit area code and the three-digit prefix (exchange) within an area code, respectively. NP...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Starting digit position of NPAEnding digit position of NPA Starting digit position of NXX Ending digit position of NXX Home NPA Check/do not check numbers without absorb digits Absorption digit patterns Exact match numbers Exact match num...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 No Blocks the call Checks NXX table. If no NXX table exists, places the call. Table 8-11 NXX Table Is the NXX in the table? If the table is to allow the call, the system... If the table is to disallow the call, the system... Yes Allows th...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 2. Compares to the exact match table and blocks the call because the number matches and the table is a disallow table. If a dial string is 15102265678, the system : 1. Removes the 1 in accordance with the absorption table. 2. Compares to ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Configuration Requirements for RCOS-Specific Parameters In addition to the RCOS number and name, you can set and modify RCOS-specific parameters for each of the 64 RCOSs, making calling capabilities variable for different mailboxes. These...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 If an RCOS is changed, it is possible for a distribution list created before the RCOS change to contain some restricted telephone numbers. A restriction check is performed before each outdialing sequence to avoid calls being placed to res...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Set a Mailbox Passcode and Tutorial by Phone CP 4406 Set or Change Administrator’s Mailbox Passcode by Phone CP 4402 Set System Date and Time by Phone CP 4407 Start a Mailbox Backup to Diskette by Phone CP 4408 Telephone Administration Ti...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 class of Service (FCOS). The server accepts any FCOS number from 1 through 640, even if no feature bits are programmed for that FCOS. No error message is issued. Be sure to enter the correct Feature Class of Service! • When Administration...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Modifying a Mailbox When you select Modify from the Administration Menu, the server gives the current mailbox number, class of service, mailbox type, and AC message lamp address, if applicable; then prompts you for any changes. To leave a...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Inquiring About Mailboxes Neither the Inquire nor the Search function is available by phone, however you can get some information by using the following techniques: • Usage statistics are available by pressing U from the Administration Me...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Modify Permission Categories for Current User IDs CP 4343 Respond to “Login Incorrect” or “Permission Denied” CP 3290 Restrict Line Group Access CP 3412 Run an Audit Trail Report CP 3346 Set the Site Name, Site Banner, and Site Code CP 54...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Audiotext (Tree Mailboxes) You can protect audiotext applications by requiring callers to enter an access code (feature bit 137) before hearing the information. Because you can design audiotext applications as a series of mailboxes, each ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 must use GCOS and FCOS settings to enforce restrictions on which mailboxes can exchange messages. The primary tool for controlling messaging between mailboxes is the GCOS. Correct GCOS settings can effectively partition a server so that s...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Console The server maintenance console is the primary point of entry for configuration and administration, and therefore one of the most critical factors in security console access is protected by a login sequence. The server requires a u...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 All servers are shipped with a default security banner. You can customize the banner, if you wish. Administrator’s Mailbox The administrator’s mailbox can be used to perform several administration functions, including creating and deletin...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The Mailbox Data Report (in the Reports Menu) contains information on the number of recent bad login attempts and the date of the last mailbox owner login, indicating “Never” for a new mailbox. Because this report covers all mailboxes and...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 FPSA allows access to menus only to persons who are authorized through permission categories. In addition, FPSA requires passwords of all users logging in. Using FPSA You must activate FPSA at your site from the Security menu, then config...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 5 Access only to inquiry menus (read-only menus such as Reports, Statistics, and Dump) 6 Access only to network and network-related menus When FPSA is activated, you can perform menu-based procedures described in this manual only if you h...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 CAUTION! If the system superuser forgets his or her password, he or she cannot access the server, let alone perform any of the FPSA activities just mentioned. The only way a system superuser can be reinstated is to perform the password by...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Set Billing Rates for Messages Received CP 4360 Set Billing Rates for Network Usage CP 4361 Set Billing Rates for Pager Calls CP 4362 Setting Rates Each statistic can be calculated according to a low usage rate, low/high boundary, and hig...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Automatic Wakeups or TAS messages: Receipt requests: Disk Usage: Network Messages Sent: Network Urgent Messages Sent: Network Messages Received: Network Urgent Messages Received: Number of Network Nodes Sent to: Number of Network Nodes Se...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 3. The data gathered in step 1 is subtracted from the mailbox statistics. This update zeros the statistics in all the mailboxes (unless there was mailbox activity between steps 2 and 3 to prepare them for the next billing cycle. When you ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Mailbox Blocked Report (Blocked Billing Report) Same information as in the Billing Report but with no titles or summaries; input to other databases. Previous Billing Report Same information as in the Billing Report but uses data from prev...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Figure 11-2 Sample Billing Worksheet Figure 11-3 Sample Billing Worksheet Connect Time There are three connect time statistics that you can bill for: user connect time, caller connect time, and call placement connect time. All these stati...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 divided by one hundred, and the rate is specified to the nearest mil per minute of speech that has been kept for ten hours. Other factors in the calculation of charges are: • A user is not billed for messages that have not been deleted at...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 are listed by line group. Each time a successful page is issued, a counter is incremented in the mailbox. This does not necessarily correspond to the number of messages received. If two messages are received at the same time, only one pag...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Network rates (applicable if the NP Net optional feature is installed) Network messages sent Network urgent messages sent Number of network nodes sent to Number of network nodes sent urgent to Number of remote network recipients sent to N...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Output Options If the report is long, use the P option when displaying the report to the console. This displays the report 24 lines at a time, pausing until you hit the space bar. You must enter Q to Quit out of the pausing option. You ca...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 7,rcrd=000000000000000 Statistics Reports The server can produce many types of statistics reports, as shown in Table 12-1. You can request reports for any or all parts of the most recent seven days’ activity. Standard reports for each sta...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Trunks Busy,” or ATB. The server administrator must specify the line group(s), the start and stop times, and the start and stop days for the report. The report can be presented in one of two methods. The Standard Group Usage displays the ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 DAY = 01 HOUR = 15 The data displayed immediately below refers to the hour between 3 and 4 p.m. on Monday. 00-14 indicates that data in that column were gathered during the first fifteen minutes of the hour; 15-29 refers to the second 15-...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 3 Sales 300 150 8 % 4 Eng 400 200 11 % 5 Exec 100 50 3 % 6 Mktg 200 100 5 % Reading the Group Usage Summary Report The Group Usage Summary Report (see sample in Figure 12-3) displays the line groups by number, then gives the total seconds...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The first line of the report shows the date and time interval during which the data were gathered. GROUP The lines belong to Line Group 1. LINE 1:0:3 HOUR=14 The data displayed immediately below refer to the triplet 1:0:3, during the hour...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Line Usage Report This report shows the number of seconds during which individual lines were busy, and how many calls each line received, over a specified reporting period. You can display the data for a single line, or for a range of lin...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The data for the four 15-minute intervals. If a hyphen appears, in place of a numerical value, it means that the data have not yet been gathered. For example, if the report is run at 3:30 p.m., and the report interval is for hours 12-15 (...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 port was busy with the number of calls that the line received, the server administrator can determine the average duration of a call during this period, for each port. Message Usage Report The Message Usage Report (see sample in Figure 12...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The first line of the report shows the date and time interval during which the data were gathered, and the total number of messages that were received during that time period. This line is repeated for each day of the report. MESSAGE HOUR...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 had relatively little message storage. You can report the hours immediately before and after midnight to judge the effectiveness of the automatic purge. If message storage is near or above 80% on a regular basis, for example, most mailbox...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The average value of the four 15-minute samples. If a hyphen appears, in place of a numerical value, it means that the data have not yet been gathered. BLOCKS FREE The number of speech blocks that were not in use at the time of sampling. ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 04/17/95 8hr-17hr --- minutes interval --- Fax Group 1 [] DAY=01 HOUR=08 00-14 15-29 30-44 45-59 TOTAL BUSY Transactions 0 0 0 0 0 Total Use 0 0 0 0 0 No Resource Count 0 0 0 0 0 ATB Seconds 0 0 0 0 0 0 % ATB Count 0 0 0 0 0 DAY=01 HOUR=0...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 ATB SECONDS The total number of seconds in the time period that an ATB (All Trunks Busy) condition occurred to the lines in the fax group. ATB COUNT The number of times that an ATB condition occurred to the lines on the fax group. The cou...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 NETWORKING <=========== PEAKS ==========><=========== TOTALS =========> MESSAGES: IN QUEUE MINUTES LATENCY DELIVERED UNDELIV RECEIVED BATCH: 9 0 0:00:00 0 0 27 URGENT: 0 0 0:00:00 0 - 1- -----------------------------< MONDA...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 The number of times an ATB (All Trunks Busy) condition occurred on a line group. LINE ATB SECONDS The total number of seconds the entire line group was busy that day. FAX TRANS The number of fax transactions processed by the server that d...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 MESSAGE NUMBERS The links between the messages, greetings, and names associated with mailboxes, and the mailboxes themselves. Each message, name, or greeting uses one message number. SPEECH BLOCKS All speech recorded through the telephone...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Speech Blocks 16000 13065 18 % Total for all Virtual Drives Message Numbers 90000 85821 5 % Speech Blocks 384000 313264 18 % Account Sectors 57344 54208 5 % ----- Sectors ------- ----- Speech Blocks ---- Prompt Vid Total Free Used Total F...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Verify Reports There are two verify reports that record the results of the verify program differently. You can review the results from the Offline Verify from the Reports Menu. You can review the results from the Online Verify from the Sy...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Verifying sibling lists... Verifying phoneline exceptions... Verifying statistics data... Compiling reference count statistics... No errors found. --- NuPoint Voice Record Summary --- 35 mailboxes verified. No errors found. 0 queue errors...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 annot find copy list for sibling 560100000003602, rslt = -20. Verifying phoneline exceptions... Verifying statistics data... Compiling reference count statistics... [rc_stat] **** ERROR - Refcnt discrepancy for msg 359844: is 0, should be...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Verifying master control sector... Verifying prompt speech... .......................... --- Summary of Prompt File System Status --- TOTAL USED FULL (%) Number of Prompt Directory Sectors 002f 22 % Number of Prompt Pointer Sectors 1770 0...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Current Billing Rates This report (see sample in Figure 12-21) shows you the current rates for various statistics, such as base rates and pager calls, through the Report Rates option in the Billing Menu. Remember that you can set rates on...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 as many times as you wish during a single billing cycle, as long as you do not request another gather. You can even run the report, change billing rates, then rerun the report if you wish. The Billing Report first shows charges for each m...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Figure 12-24 Sample Mailbox Blocked Report Use the Table 12-2 to identify the field names and field lengths of statistics provided in the Mailbox Blocked Report. All fields are right justified; all fields other than the mailbox number are...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Previous Billing Report You can run a Previous Billing Report when a copy of the Billing Report from the previous billing period is desired, or to determine proper billing when a gather has failed. This report is identical to the Billing ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 If there are any unplayed messages in the mailbox at the time the Termination Report is run, the server displays a warning that reports the number of unplayed messages in the mailbox and reminds you that generating a Termination Report at...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Attendant mbox # = [5851] Wait Prompt = [Y] Caller multiple messages enabled = [Y] KEY_0 for attendant transfer during greeting = [N] Disconnect string = [] Pre-company name string = [] Pre-mailbox greeting string = [] Passcode Length Min...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 NP View Mailbox Configuration Two reports are available to show mailbox configuration, one through the Reports Menu and one through the Mailbox Maintenance Menu. The report available through the Reports Menu is keyed to mailboxes themselv...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 NON-BILLED INDEX The index number representing the access code for outdials not charged to a billing account. CALL PLACEMENT INDEX Shows whether call placement outdials are billed (B) or unbilled (U), or treated as internal outdials (I). ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 MAILBOX: 1000 Created: 12/20/94 12:49 pm MSGS: 0 UNPLAYED: 0 URGENT: 0 RECEIPT: 0 LCOS: Default : 1 FCOS: FAX+MSGUNDELETE : 1 GCOS: Default GCOS 1 : 1 NCOS: Default : 1 TCOS: Default TCOS 1 : 1 RCOS: : 1 BAD LOGS: 0 LAST LOG: 12/20/94 12:...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 3553 6 0 0 0 14.6 44 1 1 1 None Y 3555 15 3 0 0 48.8 14 1 1 1 None Y TOTAL Mailboxes:5 Messages:43 Unplayed:5 Urgent:0 Receipt:0 Minutes:105.7 The columns of data in the Mailbox Data Inquiry Report are as follows: Box The number of the ma...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 wkup defined = N wkup freq = 0 wkup_intvl = 0 wkup index = 0 wkup number = wkup enabled = N T zone offset= 0 wkup message = 0 Vac Sequence= 75 Contents: Motd_seq = 0 Motd_played = N User_msgs = 15 Caller_msgs = 5 Sent_cpx_msgs= 0 Sent_fdx...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 names, and greetings. Figure 12-31 Sample Total Speech and Account Breakdown Report ACCOUNT STATISTICS Mailboxes: 35 Dist Lists: 4 Copy Lists: 1 Config Records: 347 Statistics Records: 168 ------------------- ----- ----- Total: 555 Total ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 333 Mailboxes have logged in 12 Mailboxes with pagers 248 Total calls to pagers 20.0 Average calls to pagers per subsriber 0 Wakeup messages received 10727 Total messages deposited 3868 Total greets played 4462 Total logins 0 logins by mo...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 line triplets to report: * line triplets to report: Line 1:3:0 configuration: ...all parameters set to defaults Line 1:3:1 configuration: ...all parameters set to defaults Line 1:3:1 configuration: ...all parameters set to defaults Line 1...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Receptionist Day/Night Treatment Types Report Each mailbox configuration contains day and night treatment types that tell the server exactly how mailbox owners wish to have their calls handled under different conditions. The Receptionist ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 Auth Code An authorization code, usually numerical, that the caller must enter before NP Receptionist rings the extension. Special character codes are M (enter any valid mailbox number) and P (enter a valid passcode). A blank field means ...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 2 T9T+23759 Non-Dial Account List of Authorized Users You can view a list of users who have access to the server. The list is displayable at a server maintenance console, through the List All Users option in the Security or the FPSA Menu....

Mitel NuPoint Messenger Technical Documentation - Release 7.0 AWRE: TRUE ARRE: TRUE TB : FALSE RC : FALSE EER : FALSE PER : TRUE DTE : FALSE DCR : FALSE Read retry count: 4 Correction span: 48 Head offset count: 0 Data strobe offset count: 0 Write retry count: 1 Recovery time limit: 0 Changeable pag...

Mitel NuPoint Messenger Technical Documentation - Release 7.0 092 (User will be in Dial-by-Name database), the mailbox owner’s name is included in the Dial-by-Name database. The server uses the Dial-by-Name database to create a telephone book, when you choose the Phonebook Report option in the Repor...