BT SYNERGY 4500 - Manuals

Location You need to place your BT Synergy 4500 within 2 metresof the mains power socket and telephone socket so thatthe cables will reach. Make sure it is at least 1 metreaway from other electrical appliances to avoidinterference. Your BT Synergy 4500 works by sending radio signalsbetween the hands...

2. Rechargeable batteries are already fitted in your handset. To activate the batteries, pull the plastic tabaway from the bottom of the handset as shown. 3. Place the handset on the base to charge for at least 24 hours. The red Charging light comes on. When thehandset is fully charged the display s...

If you subscribe to a Caller DisplayService from your network providerthe time will be set when youreceive your first call. Set the time 1. Press or until Date & Time Settings is displayed then select OK option. 2. Press or until Set Time is displayed, select the OK option. The first digit is hi...

Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 1 3 4 6 7 R Int LNR 9 2 5 8 0 Menu Option button (middle) In standby or talk mode , press to open the Phonebook, page 22 . Option button...

12 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Getting to know your phone Battery levels Shows handset battery status.Scrolls when the handset ischarging in the base. Phonebook Sel...

14 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Menu Navigating the menus Your BT Synergy 4500 has an easy to use menu system.Each menu has a list of options, which you can see onth...

Menu map Getting to know your phone Answer off on Record Memo Back Ok Answer Settings Answer Mode OutgoingMessage Answer Delay Message Alert Remote Access Code TXT Menu Write Message Inbox Outbox TXT Settings - Servernumber ServerActivation Sub AddressChecking MessageAlert Common BoxSub Address User...

Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Switch the handset power on/off Press and hold to switch off. Press to switch back on. Make an external call 1. Lift the handset and pre...

17 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Caller Display If you have subscribed to yournetwork’s Caller Display service,the caller’s number (or name if stored in the phonebook...

18 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Secrecy During a call, you can talk to someone nearby withoutyour caller hearing. 1. Select Sec option. Secrecy On appears in the dis...

19 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If the number is stored in theDirectory and a name/numbermatch is found, the name will bedisplayed instead. Redial numbers can be up ...

20 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Press to delete any unwanted digits and then enter new onesusing the keypad. You will not be able to copy anumber to the phonebook if...

21 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you press any button while thekeypad lock is on, the display willshow Press Unlock then for 3 seconds and then return tostandby. I...

22 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 1. Press on the base. The paged handset(s) rings 2. Press to stop the paging ring Or Press any button on the handset. 255 Name and nu...

23 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Entering numbers Make sure you enter the fulltelephone number including thedialling code if you subscribe to aCaller Display service ...

24 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Edit a name and number 1. Select the option. The phonebook entry you used last is displayed. 2. Use or to scroll and find the entry y...

25 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you decide not to delete, selectthe Save option. 2. Use or to scroll and find the entry you want to edit or search alphabetically....

26 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] The display then shows Copying From Handset X . When copying is complete the new entry will be displayed inthe phonebook list. 6. At ...

27 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Problems copying numbers If you try to copy a phonebookentry to another handset and theother handset is switched off, outof range, or...

29 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Access code 1. Select option. 2. Use or to select Access code and press OK . 3. On and Off are displayed as options. Either, select O...

30 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You will hear a sample ring for allsettings (except Off). Handset ringer volume The handset has 6 ringer volume settings: Off and 1–5...

31 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 3. Use or to choose between External Melody or Internal Melody then select the OK option. 4. The current melody is highlighted and pl...

32 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Auto answer If you set Auto Answer to ON, when you receive anincoming call and the handset is in the base, you canpick it up to answe...

33 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 4. Select the OK option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. Display language You ...

35 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Base ringer volume The base has 6 ringer volume settings: Off or 1 to 5. Thedefault setting is 5. 1. Press or until Base Settings is ...

36 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] For security when you enter eachdigit of the PIN code it will bedisplayed as a * . PIN code Your BT Synergy 4500 has a security PIN c...

37 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 1. Press or until Base Settings is displayed then select the OK option. 2. Press or until Dial Mode is displayed then select the OK o...

38 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Default settings Handset Name BT SYNERGY Low Battery Tone ON Out of Range Tone ON Key Tones ON Auto Answer ON Handset Internal Ringer...

39 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you subscribe to a Caller DisplayService from your network providerthe time will be set when youreceive your first call. Set the d...

40 If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Your BT Synergy 4500 can digitally record up to 11minutes of messages, with each message lasting amaximum of 3 minutes. As well as recording incomingmessages, you can rec...

41 If you experience any problems, please call the Helpline on 0870 605 8047 Symbol Definition r (flashing) Message recording (memo, outgoingmessage orincomingmessage). t or 2 to 9 Setting or readinganswer delay. 8 - 0 Counting down. Setting up the answering machine Switch the answering machine ON/O...

42 If you experience any problems, please call the Helpline on 0870 605 8047 Base loudspeaker volume You can adjust the base loudspeaker volume from 0(volume off) to 9, plus H (maximum volume). The defaultlevel is 5. 1. Press to increase the volume or to decrease the volume. Answer delay Answer dela...

43 If you experience any problems, please call the Helpline on 0870 605 8047 The default setting is OFF. The message alert beep is at thevolume you have set for theloudspeaker. setting will be announced to confirm e.g. “Calls will be answered after 6 rings”. Check the answer delay setting 1. Press a...

44 If you experience any problems, please call the Helpline on 0870 605 8047 To check the audible message alert setting 1. Press and release . The prompt will announce, ‘Message alert on/off’, as appropriate. To set audible message alert via the base 1. Press and hold to change the setting. The prom...

45 If you experience any problems, please call the Helpline on 0870 605 8047 To hear the current OGM beforerecording a new one, select the Play option. Answer Only The pre-set Answer Only outgoingmessage, where callers hear anannouncement but cannot leave amessage, is “Hello, your callcannot be take...

46 If you experience any problems, please call the Helpline on 0870 605 8047 6. After the tone, speak your message clearly into the handset and press to end recording. The prompt will announce, “Your outgoing message is” , and your message will be played back to you. Check your outgoing message (via...

47 If you experience any problems, please call the Helpline on 0870 605 8047 Via the handset: 1. Press or until display shows Answer Settings and select the OK option. 2. The display shows Answer mode , select the OK option. 3. Use or to display either: Answer & Record OR Answer Only and select ...

48 If you experience any problems, please call the Helpline on 0870 605 8047 Via the base: 1. Press and hold until you hear, “Please select outgoing message” then release the button. 2. To select Answer and Record, press and release or to select Answer Only, press and release . The selected OGM begi...

51 If you experience any problems, please call the Helpline on 0870 605 8047 During playback, you can select the following options usingthe handset: • Press once to repeat the current message. • Press twice to play the previous message. • Press to delete the current message. • Press to play the next...

52 If you experience any problems, please call the Helpline on 0870 605 8047 Make sure the volume on the baseis set to an audible level, see page 42. You can adjust the call screeningvolume using the or buttons. Menu Menu 2. You will hear, “Please speak after the tone. To end recording press square”...

53 If you experience any problems, please call the Helpline on 0870 605 8047 To screen a call via the handset (when the handset isoff the base) 1. When your BT Synergy 4500 rings, select the Screen option. You can hear your caller begin to leave amessage. Display shows Screening and Talk above the r...

54 If you experience any problems, please call the Helpline on 0870 605 8047 If you enter the incorrect PIN codeyou will be allowed one furtherattempt, if it is still incorrect youwill hear, “Thank you for calling”,and your BT Synergy 4500 willhang up. If no button is pressed for 8seconds or more yo...

55 If you experience any problems, please call the Helpline on 0870 605 8047 2. Enter your 3 digit code. You will hear, “You have ‘n’ new messages” and they will be played back. If you have nonew messages, you will hear, “You have no new messages, to hear main menu press 1”. Operating your answering...

56 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] To ensure that the caller’s name isdisplayed, make sure you havestored the full number, includingthe dialling code in thephonebook. C...

57 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] BT Calling Features 2. Use or to scroll through the list. 3. To dial a displayed number, press . The number will be dialled automatic...

58 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you decide not to delete, selectthe Save option. Delete a Calls list number 1. Select the option. The most recently received numbe...

59 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT To use Call Waiting you must firstsubscribe to the service from yournetwork provider. A quarterly fee ispayable. For more i...

60 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Voice Mail/Message Waiting If you are connected to a compatible switchboard/PBXand you have new voice messages waiting, the symbol wi...

61 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT You must subscribe to yourNetwork Provider’s Caller Displayservice so that you can use textmessaging and you must notwithol...

62 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send a text message 1. Press or , TXT Menu is displayed. Select the OK option. 2. If you have set up personal user areas , press or t...

64 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Delete – to delete a message. Select OK . Delete Message? is displayed. Select Del to delete, Message Deleted is displayed. Or select...

65 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If there is a problem sending amessage the display shows Message Sending Failed and the handset returns to standby. If youopen the Ou...

66 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Standard text entry With standard text entry you can enter a word bypressing each letter button a number of times to displaythe chara...

67 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] same button as the one you have just entered, wait forthe cursor to move to the right before trying to enter it. Receiving and readin...

68 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Or To view the details for another message , press or to scroll and highlight the message you want and then select the OK option. For...

71 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send to is displayed, select OK . Either enter the number you want to send to using thekeypad or select a number from the phonebook o...

72 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You can enter up to 4 Service Centre numbers. The Incoming Service number is: 080058752 . The Outgoing Service number is: 1470P170940...

73 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Select a Send Service Centre number If you have more than one Service Centre stored on yourBT Synergy 4500 you will need to select th...

74 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Message alert beeps When you receive a text message, the message alertbeeps will sound. These beeps can be switched on or off. 1. Pre...

75 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Set a user area 1. Press or , TXT Menu is displayed. Select the OK option. 2. Press or until TXT Settings is displayed. Select the OK...

76 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] How callers send a text to a user area When your caller sends a text, by simply adding your 1-digit sub-address number on the end of ...

77 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Edit a user area 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is displayed. Select OK . 3. Press o...

78 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Delete a user area 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is displayed. Select OK . 3. Press...

79 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If the Common Box sub-address is currently being used tosend/receive messages, 9 will be displayed. 4. A list of all stored sub-addre...

80 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Send option settings Change the auto save setting 1. Press or , TXT Menu is displayed. Select OK . 2. Press or until TXT Settings is ...

81 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You must charge your additionalhandset for 24 hours beforeregistering it. You can use up to five BT Synergy 4000 handsets withyour BT...

83 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] You cannot de-register the handsetyou are using. De-register a handset 1. Press or until Registration is displayed, then select the O...

84 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Transferring calls You can transfer an external call to another handsetregistered to the base. During your call: 1. Press and hold . ...

85 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] 2. Enter the internal handset number that you want to hold the 3-way call with, then select the OK option. 3. When the internal hands...

86 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Phone does not work • Have you installed the batteries correctly? See page 93. • Check that the mains power is correctly connected. N...

88 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Cannot access your messages from another phone • Have you changed the remote access security PIN code? See page 53 . Always keep a no...

Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Synergy 4500 can interfere with other electrical equipment if it isplaced too close. It is recommended that you place your BT Synergy 4500 at least onemetre away from electrical appliances or metal obstructions to ...

90 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] Cannot receive text • You will not be able to receive text messages until you have first sent a message. The firstmessage sent regist...

92 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] If you are sending a message from a fixed line phone to another fixed line phone • Forces a message you send to be delivered as a voice text even though the recipient may have a text ena...

93 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] IMPORTANT This equipment is not designed for makingemergency telephone call when the power fails.Alternative arrangements should be m...

94 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected] It is recommended that you place your product atleast one metre away from such appliances tominimise any risk of interference. • Neve...

Guarantee Your BT Synergy 4500 is guaranteed for a periodof 12 months from the date of purchase. Subject to the terms listed below, the guaranteewill provide for the repair of, or at BT’s or itsagent’s discretion, the option to replace the BTSynergy 4500 or any component thereof, (otherthan batterie...

Connecting to a switchboard This product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards, which support tone andpulse dialling and timed break recall. If in doubtplease consult your service provider. Inserting a pause With some switchboards,...

Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Offices worldwide The telecommunications services described in this publication aresubject to availability and may be modified from time to time. Services and equipment are provided subject to BritishTelecommunications plc’s respective standard co...