Page 4 - At a glance; Handset
Vol 1 2 5 8 0 3 6 9 Int enu M crec e y S 4 7 DEF WX YZ TUV PQR S MNO JKL GH I ABC Calls dia e l R Dig ital Cla rity dsfr n e a e H R fn o C 䊴 䊳 ⴒ 䊳 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 1 At a glance Menu button Use to access andselect the options in themenu, see pages 25 -...
Page 5 - Play; Base
Ans. on off Vol. Page DECT Digital Clarity 䊴 Skip Skip 䊳 Stop Play Del Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 2 Base Power/In Use light (Green) Flashes when the handset is in use.Remains on to indicate mains power. Charging light (Red) Comes on to indicatecharging when theha...
Page 6 - Explanation of the display icons; SYNERGY; Standby screen
3 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Explanation of the display icons Icon Steady Flashing EXT External line in use Incoming call INT Internal call Internal call from another handset In calls list New call received in calls list 3 way conversation in progress Batter y ex...
Page 7 - Quick Guide; Information for the handset settings; Important; and answer it automatically without pressing the
Button combination * enter the name enter the telephone number During a call, press the during a call until the required level is reached. During a call, press to switch on and againto switch of f. enter handset number enter handset number – keep pressing to scroll. – keep pressing to scroll. HANDSE...
Page 8 - Information for the answering machine settings
Button combination Press and release After tone speak message then press After tone speak message then press Press and hold when you hear, “Please select outgoing message” , release button. To set Answer and Record, press . To set Answer Only, press . , either for Answer and Record or for Answer Onl...
Page 11 - In this guide; Note; There is a detailed INDEX at the end of this guide, see page 62.
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 8 In this guide At a glance Handset 1 Base 2 Display icons 3 Quick Guide 4-5 Menu structure 6-7 Introduction 9 Unpacking your Synergy 3500 10 For your records 10 Safety information 11 Setting up 12 Plan the location 12 Using the telepho...
Page 12 - Introduction
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 9 Introduction Your Synergy 3500 has been designed for ease of use and madeto the high standards set by BT Please read the instr uctions carefullybefore use and keep this user guide forfuture reference. DECT By purchasing the Synergy 35...
Page 13 - Unpacking your Synergy 3500
Ans. on off Vol. Page DECT Digital Clarity 䊴 Skip Skip 䊳 Stop Play Del Charging 10 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Unpacking your Synergy 3500 For your records In addition: If you have purchased the Synergy 3500 Twin: One Synergy 3000 handset One Synergy 3000 charger ...
Page 14 - Safety information
11 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 General Only use the power supply included with the product. Using an unauthorisedpower supply will invalidate yourguarantee and may damage the telephone.The item number for the power supplyused with the base station is 005391. The i...
Page 15 - Plan the location; Setting up; Follow these steps to set up your Synergy 3500 ready for use; settings of the answering machine,; and
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 12 1 Connect the power supply tothe base Plan the location Position your Synergy 3500 within 2metres of a power socket and phonesocket other wise extension cables willbe required. Make sure it is at least 1 metre awayfrom other electric...
Page 16 - SYNERGY HS1; Battery low warning; The
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 13 Before you use your Synergy 3500 forthe first time, it is impor tant to havethe handset batteries fully charged.The batteries need to chargecontinuously for at least 16 hours to reach full charge . Place the handset on the base. Ther...
Page 17 - Connect the telephone line cord; Battery performance; Under ideal conditions, the
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 14 5 Connect the telephone line cord Battery performance Under no circumstances should non-rechargeable batteries be used.Only use the approved batteries, type:rechargeable Nickel Metal Hydride(Ni-MH); size AAA; capacity550mAh 1.2v. Usi...
Page 18 - To set the day and time; TAM MENU
15 SETTING UP Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 6 To set the day and time The message counter on thebase unit will flash between 0 and C until the day and time are set. The day and time must be setusing the Synergy 3500 handset. Your Synergy 3500automatically adds the d...
Page 19 - “Setting up; Synergy 3500 Default Settings Table; Feature; please see page 53
16 SETTING UP Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Please see the table below for yourSynergy 3500 default settings. If you wish to personalise youranswering machine settings, forexample record your own outgoingmessage etc, please see “Setting up and personalising your ans...
Page 21 - Using the telephone; Call timer; and hold
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 18 Using the telephone Call timer Making and receiving calls To make an external call Press the TALK button. You will hear the dial tone andthe display will show the EXT symbol. Enter the number you want. The number is dialledautomatica...
Page 22 - Or
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 19 During a call: You can adjust the earpiecevolume. There are 5 levels tochoose from. Press the UP or DOWN button until you reach therequired level. This will beshown on the display. eg: EAR VOL 3 . In standby mode: Press the button. P...
Page 23 - Redial; When the phone rings:; Handsfree
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 20 You can redial up to 5 of the lastnumbers called. They are stored in theredial list. If you have stored a nameto go with a number in the Phonebook,the name will be displayed instead. See “Name and number Phonebook”,page 21. Redial To...
Page 24 - Name and number Phonebook; MUTE
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 21 Press the button to enter the menu. Press the DOWN button. The display will show PHONEBK , press the button. The display will show ADD , press the button. The display shows NAME? Enter the name using theletters on the keypad. Namesca...
Page 25 - TALK; UP; Press the
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 22 To dial a name and numberfrom the Phonebook Press the PHONEBOOK button to enter the Phonebook. Use the UP or DOWN button to scroll through. Or Enter the first letter of thename you want, e.g. for Tom,press the 8 button to search for ...
Page 26 - PHONEBK; You can scroll in either direction to
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 23 To delete a Phonebook entry Press the button to enter the menu. Press the DOWN button. The display will show PHONEBK , press the button. Use the DOWN button to scroll to DELETE and press the button. Use the UP and DOWN buttons to scr...
Page 27 - To page a handset from the base; button on the; PAGE; Paging handsets; Paging calls cannot be answered by
24 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To page a handset from the base Press the PAGE button on the base. The handset(s) will ring. The display will show INT flashing. To stop paging, press the PAGE button again. Or To stop paging, press anybutton on the handset. Paging h...
Page 28 - Handset settings; Press and hold the
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 25 Handset settings To adjust the handset ringervolume There are 5 levels to choosefrom ( 1-5 ), or you can turn the ringer of f altogether. Press the button to enter the menu. Use the DOWN button to scroll to HANDSET and press the butt...
Page 31 - Base settings
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 28 To adjust the base ringer volume There are 5 levels to choosefrom ( 1-5 ), or you can turn the ringer of f altogether. Press the button to enter the menu. Use the DOWN button to scroll to SETUP and press the button. The display will ...
Page 33 - The default settings are:; SETUP; DOWN; DEFAULT
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 30 The default settings are: Earpiece volume 3 Handset & Base ringer volume 3 Handset & Base melody 1 PIN code 0000 Handset name SYNERGY Handset language ENGLISH Button beeps ON Batter y low indicator beeps ON Out of range warni...
Page 34 - Using Caller Display; Caller information not available; The number is unavailable.; Caller Display and Call Waiting; Calls list; symbol on the
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 31 Using Caller Display If you subscribe to a Caller DisplaySer vice you can see your caller’snumber (provided it is not withheld)on your handset display, as well as thetime and date of their call. If you haveyour caller’s name and numb...
Page 35 - ADD
32 Synergy 3500 user guide ~ 1st Edition ~ 22nd March ’02 ~ 4457 Press the DOWN button to enter the Calls list. Use the UP or DOWN button to scroll to the number youwant to store in the Phonebook. Press the button. The display shows the date andtime of the call. Press the button again, the display s...
Page 37 - button again
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 34 If you wish to disconnect thefirst call press the TALK button after speaking to thefirst caller. The handset will then ring.Press the TALK button again and continue with the secondcaller. Note The second caller will only becharged fo...
Page 38 - Answer and Record; or; Answer; , but if you wish you can record; DISPLAYDEFINITION
35 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Message display on the base station The table opposite provides anexplanation of what is shown on thebase station display. Your Synergy 3500 can digitallyrecord up to 13 minutes of messages,with each message lasting a maximumof 3 min...
Page 39 - “Answer of f”; Vol –; Answer delay
36 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To switch the answering machine ON/OFF Your Synergy 3500 is set toON and Answer and Recordwhen first powered up. Press and release the ANSWER ON/OFF button to switch ON or OFF. If you hear “Answer on, your outgoing message is....” th...
Page 40 - Audible Message alert; and release; and release; SKIP; SKIP; “Message aler t on/of f”
37 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Audible Message alert When audible message is switched ONand new messages have been received,your Synergy 3500 will beep ever y 10 seconds. The volume of the beep isat the volume you have set for theloudspeaker. The default setting i...
Page 41 - Outgoing messages; see ‘To record your own; twice
38 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Outgoing messages The outgoing message is the messagea caller first hears when theanswering machine picks up their call.Your Synergy 3500 comes with 2 pre-recorded outgoing messages tochoose from as follows: Answer and Record Your Sy...
Page 44 - via the handset; via the base unit
41 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To select your Answer and Recordoutgoing message via the handset Press the button twice . Press the 8 button. To select Answer and Record outgoing message, press the 5 button. The prompt will announce, “Your outgoing message is ........
Page 46 - To playback messages; The prompt will announce,; STOP; button at any time; PLAY; PLAY
43 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Using the Synergy 3500answering machine via thebase unit Ans. on off Vol. Page DECT Digital Clarity Skip Skip Stop Play Del To playback messages Press the PLAY button. The prompt will announce, “You have (n) messages”. Your message(s...
Page 47 - “All messages deleted”
44 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To skip forward and backwardthrough messages (including fast playback) During playback: Press the SKIP button to skip for wards to the next message. If you press and hold the SKIP button the cur rent messagewill be played at 1 1 / 2 ...
Page 48 - Call screening; . Allow the incoming call; button on
45 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Call screening You can let your answering machinepick up a call, even if you are in. Thisallows you to identify the caller anddecide whether to take the call. Make sure the volume on the baseunit is set to an audible level, see page ...
Page 49 - will flash
46 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 You can use your Synergy 3500 for avariety of functions: to listen to yourmessages; delete, skip for ward orbackward; record a memo or newoutgoing message, and to screenincoming calls. Accessing your messages from the handset Use the...
Page 50 - To play new messages; all
47 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To play new messages Pick up the handset. Press the button twice . You will hear the main menuannouncement from thehandset earpiece. Press the 3 button to play all new messages. To playback messages Pick up the handset. Press the but...
Page 51 - To delete all messages; To delete all messages, press 5”; Memos; You cannot record a memo using the
48 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 To delete individual messagesduring playback Press the 5 button during message playback to delete anindividual message. The prompt will announce, “Message deleted”. To delete all messages When all messages have beenplayed the prompt ...
Page 52 - Call screening/Call intercept
49 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Call screening/Call intercept You can let your answering machinepick up a call, even if you are in. Thisallows you to identify the caller anddecide whether to take the call. Make sure the volume is set to anaudible level, see page 36...
Page 53 - Remote access; To change your security PIN code
50 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 You can turn your Synergy 3500answering machine on and of f andlisten to your messages from any Touchtone TM telephone. To protect your privacy, messages can only be accessedby entering a 3-digit security code. The pre-set code is 00...
Page 54 - Time saver; To check for messages; button
51 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Operating the answering machine When you have accessed youranswering machine, you can operate it using the keypad numbers on thephone you are using. Time saver The Time saver feature is useful if youare out and want to ring in and ch...
Page 55 - The Remote access main menu
52 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 The Remote access main menu The main menu lets youoperate a range of answeringmachine functions. Simplyfollow the instr uctions asannounced: “To play all messages, press 2”. “To play new messages, press 3”. “To skip back during messa...
Page 56 - If the display shows; REGISTER
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 53 Up to 5 handsets can be registered andoperated from any one Synergy 3500base. This allows you to make internalcalls between two handsets while athird is making an external call. Each handset can be registered on upto 4 bases. Each ad...
Page 57 - DEL HS; NOT REG; Your 4 digit PIN number is
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 54 To de-register a Synergy 3000additional handset from the base Press the button to enter the menu. Use the DOWN button to scroll to SETUP and press the button. Use the DOWN button to scroll to DEL HS and press the button. The display ...
Page 58 - INT; During an external call:
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 55 Internal calls If you have multiple handsetsregistered to the base you can makeinternal calls between handsets. Transferring calls You can transfer an external call toanother handset registered to the base. To make an internal call t...
Page 60 - Help; The handset may be switched of f.; Replacing the handset batteries.; Replacing the batteries
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 57 Help Do not immerse the batteries in wateror throw into a fire, or dispose of withordinar y domestic refuse. BT accepts no responsibility fordamage caused to your Synergyhandset by using any other type ofbatteries. No display appears...
Page 61 - Handset does not ring.; Customer Helpline
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 58 Are you using the cor rect poweradaptor? Synergy 3500 base station powersupply is Item Code 005391. Synergy 3000 charger power supply isitem code 003313. Cannot adjust an option in the base station. Is someone else making changes via...
Page 62 - General information; The conditions of this guarantee are:; Guarantee
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 59 General information Your Synergy 3500 is guaranteed for a period of 12 months from the date ofpurchase. Subject to the terms listed below theguarantee will provide for the repairof, or at BT’s or its agent’s discretion,the option to ...
Page 65 - Index
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 62 Index A ccessories and spares 65 Additional handsets 53 Answering machine answer delay 36 audible message aler t 37 base unit loudspeaker 36 call screening 45, 49 loudspeaker volume 36 memos 48message display on base 35 on/of f 36out...
Page 68 - Accessories and spares; For the Synergy 3500 range of telephones; Additional handsets and chargers:; Telephone line cord
65 Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Accessories and spares For the Synergy 3500 range of telephones Accessories and spares for the Synergy 3500 range of telephones are listed below. All items are available from the Synergy Helpline, please call 08706 058 047 Additional...
Page 70 - Offices worldwide
Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461 Offices worldwide The telecommunications ser vices described in this publicationare subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to BritishTelecommunications plc’s respectiv...
