BT 400 - Manuals

Calls and cash pages 4 – 17 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 5 Making a call using a headset 1 Plug your headset into the headset lead and press theblue HEADSET button The light will come on. 2 Insert your money 3 Dial the number 4 Press the blue HEADSET button when you’re read...

6 Calling a memory number 1 Lift the handset, press the green LOUDSPEAKER button or plug in your headset and press the blue HEADSET button to start your call 2 Press the Memory button you want and wait for the call to be answered Any more coins you put in while the payphone is diallingwill be ejecte...

Calls and cash pages 4 – 17 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 7 Making another call 1 Don’t hang up at the end of the first call As long as you have the minimum fee left, you can make another call. 2 Press the orange NEXT CALL button 3 Dial the next number you want 4 Watch the d...

The BIG RED BUTTON Callers can press the big red button to call for localassistance in an emergency. You will need to programme the local assistance number(see page 22). 1 Press the big red button and wait for an answer The LOUDSPEAKER and HEADSET lights will come on. You can use the loudspeaker or ...

Calls and cash pages 4 – 17 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 9 Checking the cost of your call 1 Start the call and press H H 2 Dial the phone number you want The display will switch between the number you dial and thecharge for your call. 3 Press H H 4 Insert your money The pay...

Switching pre-funding on With a pre-funded account, callers don’t need to use coinsfor calls to the four numbers they call most often. They justneed to enter their own PIN and press a memory button.The cost of the call will be charged to their account. You can have up to 30 pre-funded accounts. The ...

10 Enter the first phone number that the account holderwants and press H H 11 Press Memory 1 to scroll through and choose the charge band the payphone should use when theaccount holder calls this number 12 Press H H 13 Press the Memory button that the account holder will press to dial this number 14...

To add money to an account The account holder can also add money during a call totop up their account. 1 Lift the handset, unlock the top cover, enter your owner PIN and relock the top cover 2 Dial S S 79 H H and press H H again 3 Press Memory 3 or 4 to scroll through the accounts 4 Press H H to che...

Calls and cash pages 4 – 17 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 13 Making a pre-funded call 1 Lift the handset, press LOUDSPEAKER ON/OFF or plug in your headset and press HEADSET ON/OFF 2 Press S S , enter your PIN and press H H 3 Press a Memory button to make your call The paypho...

14 F eatures pages 18 – 27 Calls and cash pages 4 – 17 T roubleshooting pages 28 – 29 Using a text phone Calls made using a text phone will be charged at thenormal payphone rate. 1 Plug your text phone into the socket 2 Press the green LOUDSPEAKER ON/OFF button to start your call 3 Insert your money...

Redialling the last number you called 1 Don’t hang up when you hear the engaged tone 2 Press the orange NEXT CALL button 3 Press REDIAL & DELETE The payphone will redial the last number for you. Transferring a call from an extension You can transfer a call from an extension phone tothe payphone....

16 F eatures pages 18 – 27 Calls and cash pages 4 – 17 T roubleshooting pages 28 – 29 Using the owner mode People who know the PIN can make calls without usingcoins. Usually this is only the owner of the payphone. To switch this feature on, contact the Helpdesk. For contactdetails, see page 34. 1 Li...

Calls and cash pages 4 – 17 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 Checking your takings 1 Lift the handset and unlock the cover 2 Press S 66 H The display shows how much money the payphone has takensince it was last reset. If you’re going to empty the cash tray,reset the payphone to...

18 T roubleshooting pages 28 – 29 Features Your Payphone Contour 400’s many features letyou choose just how you want it to work. Depending on your contract with BT, you canchange the way the features work. We can dothis for you if you contact the Helpdesk. We’ll need to know the telephone number of ...

19 Feature page Use the PIN change feature if you think 20 someone else knows your PIN or you wantone that’s easier to remember Use Call barring to stop calls to certain numbers 20 Stop the last person called from making a 20 Call back to your phone so that other people who are waiting have a chance...

20 Choose the feature to programme Start End Programme … … and watch the display Call back You can stop the payphone fromaccepting calls from the last numberthat was dialled. S 56 H • Press Memory 3 to choose whether calling the payphone back is allowed ✓ or not ✘ H LAST NO PIN change Change your PI...

21 Minimum fee You can change the minimum fee for acall – useful if most calls from yourpayphone are short. S 64 H Press Memory 3 to increase the fee in 10p steps, orpress Memory 4 to decrease the fee in 10p steps The highest setting is £1. H 20p Choose the feature to programme Start End Programme …...

23 Choose the feature to programme Start End Programme … … and watch the display New call types When you dial a phone number, thepayphone looks at the number anddecides what rate to charge for thatcall. You can alter the call type for numbersso that you charge a different rate oryou can even set a f...

24 Choose the feature to programme Start End Programme … … and watch the display New coins You can programme your payphone to recognise new tokens and coins. The payphone will be better atrecognising the new token or coin if you use eight different ones toprogramme it. You can programme up to two to...

25 Choose the feature to programme Start End Programme … … and watch the display Call privacy If you have other phones connectedto the same line as your payphone,the payphone could be used to listenin to your extensions. You can stop people using yourpayphone to listen in to calls made onyour extens...

26 Choose the feature to programme Start End Programme … … and watch the display Time The time and day are used to work outwhat rate to charge for calls. S 84 H Press Memory 3 to move time forward, or press Memory 4 to move time back H TIME 14:26 Day The time and day are used to work outwhat rate to...

27 Choose the feature to programme Start End Programme … … and watch the display Switchboards Your payphone can be connectedto a switchboard but some featuresmay be lost. Call the Helpdesk formore information. Automatic access code The payphone dials the access numberautomatically but you won’t be a...

28 Troubleshooting Problem Solutions No dialling tone • Check that the payphone is pluggedinto the phone socket • Check that the payphone is pluggedinto an electrical 3 pin socket thatis switched on • Contact the Helpdesk for contact details, see page 34 Continuous dialling • Change dialling type, t...

31 F eatures pages 18 – 27 T roubleshooting pages 28 – 29 Calls and cash pages 4 – 17 Account User’s name PIN (optional) Stored phone numbers (1 – 4) ACCT12 1) 3) 2) 4) ACCT13 1) 3) 2) 4) ACCT14 1) 3) 2) 4) ACCT15 1) 3) 2) 4) ACCT16 1) 3) 2) 4) ACCT17 1) 3) 2) 4). ACCT18 1) 3) 2) 4) ACCT19 1) 3) 2) ...

32 Press S S Press H H Enter yourPIN End yourcall in thenormalway Press thememorybuttonyou want Using your pre-funded account Photocopy thispage and give acopy to eachpre-fundedaccount holder.Add their detailsin the spacesprovided. Name: Account number: You can topup youraccountduring thecall 1 2 3 ...

34 Key number Serial number Phone number Location Your payphone details Important information Make a note of your BT Contour 400Payphone serial number which is printed on the bottom of your phone Your cash box key number If you need any help, please visit ourwebsite at www.bt.com/payphones If you ne...

Offices worldwide The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms...