Page 3 - Contents
Contents 1 Overview........................................................................................................................................................... 2 2 Requirements................................................................................................................
Page 4 - Overview
Overview 1 The BlackBerry® Mobile Voice System integrates your organization's PBX phone system with the BlackBerry® Enterprise Server to extend desk phone features to BlackBerry devices. The BlackBerry MVS is designed to do the following: • Integrate with the phone application on BlackBerry devices ...
Page 5 - Requirements; System requirements: BlackBerry MVS
Requirements 2 System requirements: BlackBerry MVS Item Requirement hardware • two Intel® Xeon® 2.0 GHz processors • 4 GB RAM • two drives that are configured as RAID 1 or better For a computer that is running only the MVS Console, you require only one 2.0 GHz processor, and 2GB RAM. operating syste...
Page 7 - System requirements: Telephony environment
Item Requirement • caller ID virtual environment (if applicable) Any of the following virtual environment software:• VMware® ESX® Server 3.5.0 • VMware ESX Server 4.x PDF file viewer Adobe® Reader® 5.0 or later System requirements: Telephony environment Item Requirement DTMF Your organization's tele...
Page 8 - System requirements: PBX
Item Requirement • In the class of service, make sure that you choose BlackBerry Smartphone > PBX for users that you want to use BlackBerry device–initiated calling. You must verify that a call that arrives at the DID/DDI number prompts the telephony environment to send a SIP invitation to the Bl...
Page 10 - infrastructure
Planning your organization's Wi-Fi infrastructure 3 If your organization plans to use Wi-Fi® enabled BlackBerry® devices for making and taking BlackBerry® Mobile Voice System calls, you must make sure that your Wi-Fi infrastructure can support Voice over Wi-Fi calls. During the planning process, you...
Page 12 - Planning a BlackBerry MVS installation; Best Practices: Installing and configuring the BlackBerry; Best practices for installing BlackBerry MVS components
Planning a BlackBerry MVS installation 4 You can install the MVS Console and MVS Session Manager on the computer that hosts the BlackBerry® Enterprise Server or on a separate computer. During the first BlackBerry® Mobile Voice System installation process, you must install both BlackBerry MVS compone...
Page 13 - Best practices for configuring a telephony connector
• You can install multiple MVS Session Manager instances with a BlackBerry Configuration Database if you configure the MVS Session Manager instances to use a single MVS Console. Best practices for testing network ping time • During times of high network use, the maximum time that a network ping can ...
Page 14 - Configuring call direction; PBX-initiated calling; BlackBerry device–initiated calling
Configuring call direction 5 You can configure the BlackBerry® Mobile Voice System to use PBX-initiated calling or BlackBerry device–initiated calling for incoming calls and outgoing calls. PBX-initiated calling You can configure the BlackBerry® Mobile Voice System to use PBX-initiated calling. When...
Page 15 - BlackBerry MVS high availability
BlackBerry MVS high availability 6 BlackBerry® Mobile Voice System high availability consists of an active MVS Session Manager and a standby MVS Session Manager. You can use high availability to help provide minimum downtime for BlackBerry MVS users if one of your organization's MVS Session Manager ...
Page 16 - Support for BlackBerry Enterprise Server failover; Support for PBX failover; Conditions for failover to a standby MVS Session Manager
You cannot configure high availability for the MVS Console because you can install only one MVS Console in a BlackBerry Domain.To manage your organization's users, if the computer that you installed the MVS Console on stops responding, you should determine why the MVS Console stopped responding. Alt...
Page 18 - Glossary
Glossary 7 ANI Automatic Number Identification BlackBerry Domain A BlackBerry Domain consists of the BlackBerry Configuration Database with its users and any BlackBerry® Enterprise Server instances that connect to it. BlackBerry MVS BlackBerry® Mobile Voice System CDMA Code Division Multiple Access ...
Page 20 - Provide feedback
Provide feedback 8 To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback . To verify that you are using the most recent documentation, refer to www.blackberry.com/go/mvsdocs . Planning Guide Provide feedback 18
Page 21 - Legal notice
Legal notice 9 ©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.Adobe and Reader are tradema...