Page 3 - Contents
Contents BlackBerry basics..................................................................................................................................................................................................................................11 About typing input methods......................
Page 13 - BlackBerry basics; About typing input methods; Switch typing input methods
BlackBerry basics About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to providea quick and c...
Page 15 - BlackBerry basics troubleshooting; No application opens when I press a Convenience key
When typing text, type pin: and the PIN. Expand a folder 1. Click a folder with a plus sign (+) beside it. 2. If necessary, click Expand. Collapse a folder 1. Click a folder with a minus sign (-) beside it. 2. If necessary, click Collapse. BlackBerry basics shortcuts • To move the cursor, roll the t...
Page 17 - Shortcuts; BlackBerry basics shortcuts; Phone shortcuts
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball.• To move back a screen, press the Escape key.• To move to a list item or menu item, type the first letter of the item.• To select or clear a check box, press the Space key.• To view available values in a field, press the...
Page 18 - Message shortcuts; Typing shortcuts
• To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Message shortcuts In a message • To reply to a message, press the exclamation point (!) key.• To reply to all, press the question mark (?) key.• To forward a message, press the period (.) key.• To...
Page 19 - Search shortcuts
• To turn on NUM lock, hold the Shift key and press the Alt key. To turn off NUM lock, press the Alt key.• To switch typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Conti...
Page 20 - Browser shortcuts; Media shortcuts; Map shortcuts
Browser shortcuts • To insert a period (.) in the web address field, press the Space key.• To insert a slash mark (/) in the web address field, press the Shift key and the Space key.• To stop loading a web page, press the Escape key.• To close the browser, hold the Escape key. On a web page • To swi...
Page 21 - Calendar shortcuts
• To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key. • To move to the next direction on a route, press 6.• To move to the previous direction on a route, press 4. Calendar shortcuts For shortcuts to work ...
Page 23 - Phone; Phone basics
Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with yourBlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, per...
Page 25 - Use a headset; Emergency calls; About emergency calls; Volume; Adjust the volume
2. Click Place Call.3. Perform one of the following actions: • Type a phone number.• Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To a...
Page 26 - Voice dialing; Make a call using a voice command
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Default Call Volume field.5. Press the Menu key. 6. Cl...
Page 28 - Voice mail; Check your voice mail
2. Say "Turn prompts off." Set playback options for voice dialing 1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled.• To turn off playback for contacts, set the Name Playb...
Page 29 - Speed dial; Make a call using speed dial; Conference calls; Make a conference call
6. Click Save. Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message.Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1. In the phone, press the Me...
Page 30 - Create a phone number link for a conference call; Speak privately with a contact during a conference call; Disconnect a contact from a conference call; Caller ID; Add a caller ID picture for a contact
Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call 1. During a conference call, press the Menu key. 2. Click Split Call.3. Click a contact. To return to the con...
Page 31 - Call logs; About call logs; View call logs in a message list
Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu key.3. Click Replace Picture. 4. Highlight a picture.5. Press the Menu key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Del...
Page 33 - Call waiting; Prerequisites: Call waiting; Call forwarding; About call forwarding; Prerequisites: Call forwarding
7. Click Clear Field. 8. Click the trackball. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes this service.• Verify that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one ...
Page 35 - Call blocking; About call blocking
3. Click Call Forwarding. 4. Press the Menu key.5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete. Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all ou...
Page 36 - Fixed dialing; About fixed dialing; Add a contact to your fixed dialing list
5. Click Change Password. Fixed dialing About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list. You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing lis...
Page 37 - Smart dialing; About smart dialing
10. Click Save. Change a contact in your fixed dialing list 1. In the phone, press the Menu key. 2. Click Options.3. Click FDN Phone List. 4. Highlight a contact.5. Press the Menu key. 6. Click Edit. 7. Change the contact information. 8. Press the Menu key. 9. Click Save. Delete a contact from your ...
Page 38 - Set options for dialing extensions; TTY support; About TTY support
4. Set the Country Code and Area Code fields.5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key. 7. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not incl...
Page 39 - Multiple phone numbers; About multiple phone numbers; Phone options; Hide your phone number from contacts when you make calls
6. Click Save. A TTY indicator appears in the device status section of the screen.To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a p...
Page 41 - Reset a call timer; I cannot make or receive calls
4. Change the Auto Answer Calls field to Out Of Holster.5. Press the Menu key. 6. Click Save. Reset a call timer 1. In the phone, press the Menu key. 2. Click Status.3. Click Last Call or Total Calls. 4. Click Clear Timer.5. Press the Menu key. 6. Click Save. Phone shortcuts • To answer a call, pres...
Page 42 - My phone number appears as Unknown in the phone; My device does not recognize names or numbers in voice commands; I cannot check my voice mail
• If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary number. My phone number appears as Unknown in the phone Try changing the phone number on your SIM card to change how your phone number appears in the phone. ...
Page 45 - Improve voice recognition of numbers; I cannot make calls using a voice command
Improve voice recognition of numbers 1. In the device options, click Voice Dialing. 2. Press the Menu key.3. Click Adapt Digits. 4. Complete the instructions on the screen. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset b...
Page 47 - Camera and video camera; Take a picture; View the number of remaining pictures
Camera and video camera Take a picture 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon.• To delete the picture, click the trash can icon.• To set the picture as a caller ID picture or Home screen background, click the c...
Page 48 - Camera and video camera options; Change the location for storing pictures or videos
Camera and video camera options Change the location for storing pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options.3. Perform one of the following actions: • In the camera, change the Store Pictures and Folder fields.• In the video camera, change the Folder fie...
Page 49 - Camera and video camera shortcuts
Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options.3. Change the Video Format field. 4. Press the Menu key.5. Click Save. Set picture size 1. In the camera, press the Menu key. 2. Click Options.3. Set the Picture Size field. 4. Press the Menu key.5. Click S...
Page 50 - Camera and video camera troubleshooting; I cannot save pictures or videos; The flash dims or turns off
• To zoom out from a subject before taking a picture, press the Volume Down key.• To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media car...
Page 51 - Email messages; Email message basics; Open a message
Email messages Email message basics Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list fora specific email address.In a message list, click a message.If you open an MMS message and the content does not ap...
Page 53 - Create a link for a PIN
1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward.• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key...
Page 54 - Email message folders; File an email message; Add, change, or delete an email message folder
Email message folders File an email message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight an email message. 2. Press the Menu key.3. Click File. 4. Highlight a message folder.5. Press the Menu key. 6. Click File. Add, change, or delete an email message folde...
Page 55 - Sent messages; Resend a message; Stop a message from sending
Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Add...
Page 56 - Stop storing messages sent from your computer on your device; Email message filters; About email message filters; Create an email message filter based on a contact or subject
Stop storing messages sent from your computer on your device 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Settings. 4. Press the Menu key.5. Click Folder Redirection. 6. Clear the check box beside the Sent Items folder. 7. Press the Menu key. 8. Click Save. Email message...
Page 58 - Change an email message filter; Change the order of email message filters; Forward email messages to your device when no filters apply
3. Click Email Filters. 4. Select the check box beside an email message filter. Change an email message filter 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Filters. 4. Highlight an email message filter.5. Press the Menu key. 6. Click Edit. 7. Change the options for the e...
Page 59 - Delete an email message filter; Email message forwarding; Stop forwarding email messages to your device
Delete an email message filter 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Filters. 4. Highlight an email message filter.5. Press the Menu key. 6. Click Delete. Email message forwarding Forward messages from a specific email message folder to your device Verify that you...
Page 60 - Message options; Check spelling automatically before sending email messages
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to blockPIN messages from contacts in your organization. For more information, contact your administrator. 1. In the device options, click Security ...
Page 61 - View an address instead of a display name; Add a signature
5. Press the Menu key. 6. Click Save. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name. Add a signature Verify that your BlackBerry® device is associated with an email account that uses...
Page 62 - Message list options; Turn off the prompt that appears before you delete items
2. Click Default Services.3. Change the Messaging (CMIME) field. 4. Press the Menu key.5. Click Save. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, theBlackBerry Enterpr...
Page 65 - Message troubleshooting; I cannot send messages; I am not receiving messages
• To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key.• To move down a screen, press the Space key.• To move to the top of a message list, press 1.• To move to the bottom of a message list, press 7.• To move up a me...
Page 66 - I cannot file email messages; Some messages no longer appear on my device; Some email message folders appear dimmed
• If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. • Verify that data service is turned on.• If you use email message filters, verify that ...
Page 67 - Email message filters are not working correctly; I cannot use a shortcut to view one type of message in a message list
Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on.• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to ...
Page 69 - PIN messages; PIN message basics; About PIN messages
PIN messages PIN message basics About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use aBlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN m...
Page 72 - Search for text in a message, attachment, or web page
Create a link for a PIN You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message.When typing text, type pin: and the PIN. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To vie...
Page 73 - Hide sent messages; View more of the subject line for messages
Hide sent messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Hide Sent Messages field to Yes.5. Press the Menu key. 6. Click Save. Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Cli...
Page 79 - SMS text messages; SMS text message basics; About SMS text messages
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wirelessservice provider sets up for SMS text messaging. If you have more than one phone number associated with your...
Page 81 - Delete a message
• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key.3. Click Delete Prior. 4. Click Delete. Note: Email messages that you delete using the Delete...
Page 82 - Cell broadcasting; About cell broadcasting
Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Add...
Page 84 - Turn off AutoText for SMS text messages
Message options View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes.3...
Page 85 - Set a wireless network type for sending SMS text messages
Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for theamount of time set in the Validity Period field. Depending on your wireless service provider, this...
Page 88 - I cannot send SMS text messages; I am not receiving SMS text messages
• To view voice mail messages, press the Alt key and 7.• To view SMS text messages, press the Alt key and the question mark (?) key.• To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key.• To move down a screen, pres...
Page 89 - A message or attachment is truncated; I cannot turn on cell broadcasting
A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or Mo...
Page 91 - MMS messages; MMS message basics; About MMS messages
MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service pr...
Page 92 - Set the importance level for a message
4. Type a message.5. Press the key. 6. Click Send. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept th...
Page 93 - Save a message
2. Click Options.3. Set the Importance field. 4. Press the Menu key.5. Click Save. Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, ...
Page 95 - MMS message attachments; Attach a media file to an MMS message; Attach an appointment to an MMS message; Add an appointment to your calendar from an MMS message
MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture• Attach Audio• Attach Video• Attach Voice Note 3. Click a media file. Attach an appointment to an MMS message You can only se...
Page 96 - Add a contact to your address book from an MMS message; Request delivery or read notification for an MMS message
5. Click Add To Calendar. Add a contact to your address book from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key.3. Click View Attachment. 4. Press the Menu key.5. Click Add Contact. Message options Request delivery or read notification for an MMS message 1...
Page 97 - View the size of an MMS message before sending it; Stop receiving MMS messages when roaming
View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Ret...
Page 101 - I cannot attach a file to an MMS message
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you havenot received an activation message (the message m...
Page 103 - Typing; Typing basics; Type a symbol; Type an accent or special character; Highlight text character by character
Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or righ...
Page 105 - Typing input methods; Type text using multi-tap
Typing input methods About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to providea quick an...
Page 106 - Switch typing input methods when typing; About typing input languages; Spelling checker; Check spelling
4. Click Save. Switch typing input methods when typing 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType. About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. Whenyou set a typing...
Page 108 - Delete a word from the custom dictionary; Custom dictionary; About the custom dictionary
7. Click the trackball. Delete a word from the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary.3. Highlight a word. 4. Press the Menu key.5. Click Delete. Custom dictionary About the custom dictionary If you type a word or letter combination that your BlackB...
Page 109 - AutoText; About AutoText
• To delete one custom dictionary item, highlight an item. Press the Menu key. Click Delete.• To delete all custom dictionary items, press the Menu key. Click Clear Custom Dictionary. Delete all custom dictionary items 1. In the device options, click Custom Dictionary. 2. Highlight a custom dictiona...
Page 111 - Typing troubleshooting; I cannot type a password
3. Press the Menu key. 4. Click Save. Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized.• To capitalize a letter, hold the letter key until the capitalized letter appears.• To type the alternate character on a key, press the Alt key and the character ke...
Page 113 - Search; About search
Search About search In a message list, you can search for messages using specific criteria that you can save for future use. You can also search for messagesby contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® dev...
Page 114 - View a list of saved searches
Change the status of messages that the search should search for. Type: Change the type of messages that the search should search for. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search.3. Press the Menu key. 4. Click Recall. Change a saved search 1. In the list o...
Page 115 - Search for organizer data
1. In a message, attachment, or web page, press the Menu key. 2. Click Find.3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. Search for organizer data 1. In the search application, perform any of the following actions: • In t...
Page 117 - Attachments; Attachment basics; About attachments
Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf,and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files. If you sav...
Page 118 - Document attachments; Open a password-protected .pdf file attachment; View the table of contents in a document
Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, or web page, press the Menu key. 2. Click Find.3. Type the text. 4. Press the Enter...
Page 119 - Spreadsheet attachments
Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackball. 2. Click Go to Cell.3. Type the cell co-ordinates. 4. Click the trackball. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu ke...
Page 120 - Media attachments; View a list of pages in a multi-page .tif file attachment; Switch pages in a multi-page .tif file attachment; Presentation attachments; Switch presentation views
• To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key.5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .tif file attachment, such as a scanned fax do...
Page 121 - vCard contact attachments
2. Click Next Slide or Prev Slide. Rotate a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Rotate. Zoom in to or out from a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Zoom.3. Roll the trackball up or down. To zoom back to the original sli...
Page 122 - Attachment shortcuts; Attachment troubleshooting; A skipped content bar appears in a document; A question mark appears on a slide
Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A.• To view the content of a cell, press the Space key.• To switch worksheets, pressO. Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation view...
Page 123 - Synchronization; About synchronization
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...
Page 124 - Prerequisites: Wireless data synchronization; Synchronize organizer data over the wireless network
4. Set the Delete On field.5. Press the Menu key. 6. Click Save. It takes a short period of time for messages to be deleted over the wireless network.To delete messages on your device only, set the Delete On field to Handheld. Prerequisites: Wireless data synchronization • Verify that you have synch...
Page 125 - Delete all device data
5. Press the Menu key. 6. Click Save. Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,changing conflict resolution options, and synchronizing organizer data using the synchro...
Page 126 - Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network
Empty the deleted items folder on your computer from your device Verify that your BlackBerry®device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this featureand that wireless email reconciliation is turned on. For more information, contact your administ...
Page 127 - Custom address book field data is not appearing on my computer
• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Custom address book field data is not appearing on my computer You can only syn...
Page 129 - Browser; Browser basics; About browser configurations
Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the Black...
Page 133 - Change the picture quality in the browser; Load pictures on a web page; Browser bookmarks; About bookmarks for web pages
• To load pictures on WML web pages only, set the Show Images field to On WML Pages Only.• To stop pictures from loading on all web pages, set the Show Images field to No.• To turn off placeholders for pictures, set the Show Image Placeholders field to No. 5. Press the Menu key. 6. Click Save Option...
Page 135 - File a bookmark for a web page; Expand a folder; Delete a bookmark folder for web pages
5. Click Add Subfolder. File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks.3. Highlight a bookmark. 4. Press the Menu key.5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Expand a folder 1. Click a folder with a plus sign...
Page 136 - Web feeds; About web feeds
Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptionsfor updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories tha...
Page 137 - Mark a web feed title as opened or unopened; Change a web feed; Delete a web feed
Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened.• Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1. On a web page, press the Menu key. ...
Page 138 - Browser options; Clear a browser cache
Browser options Clear a browser cache 1. In the browser, press the Menu key. 2. Click Options.3. Click Cache Operations. 4. Beside a cache type, click Clear. Clear browser history 1. In the browser, press the Menu key. 2. Click Options.3. Click Cache Operations. 4. Click Clear History. Turn on JavaS...
Page 140 - Browser security; About TLS
Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding.3. Clear the Auto mode check box. 4. Set the Default charset field.5. Click OK. Receive a prompt before run...
Page 142 - WTLS options; Add a trusted content server
Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if yourdevice has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browse...
Page 143 - Browser push; About browser push
Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available.For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receivesa...
Page 144 - Browser troubleshooting; No browser is available on my device
Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSChost, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set wh...
Page 145 - I cannot set up automatic synchronization for bookmarks
I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. 143
Page 147 - Applications; Add an application; View the size of an application database
Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key.3. Click Download. 4. Click OK. View properties for an application 1. In the device options, click Advanced Options. 2. Click Applications.3. Click an application. Delete a third-party applic...
Page 148 - Application troubleshooting; I cannot add applications
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough memory to add the application. 146
Page 149 - Media; Media file management; About transferring media files; Receive a media file using Bluetooth technology
Media Media file management About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you conne...
Page 151 - Move a media file; Change the amount of memory available for media files
Move a media file You can only move media files that you added. 1. In the media application, press the Menu key. 2. Click Explore.3. Navigate to a folder that contains media files. 4. Highlight a media file.5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Change the amoun...
Page 154 - Playlists; Add a song to a standard playlist
3. Change the Turn Off Auto Backlighting field to No. 4. Press the Menu key.5. Click Save. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button.• To turn on mute during a call, press the headset button. To turn off mute,...
Page 155 - View a playlist; Pictures; View a picture
4. Highlight a song.5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. View a playlist 1. In the media application, click Music. 2. Click Playlists.3. Click a playlist. To play a song or video, highlight the...
Page 156 - Sort pictures
3. Click a picture. Add a picture folder 1. In the media application, click Pictures. 2. Click My Pictures.3. Press the Menu key. 4. Click New Folder.5. Type a name for the folder. 6. Click Save. Save a picture Save picture files, such as .jpeg, .png, .gif, or .bmp files, to the BlackBerry® device m...
Page 157 - Delete a picture or picture folder; Move a picture; Download a Home screen background
Delete a picture or picture folder You can only delete pictures or picture folders that you added. 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture or picture folder. 4. Press the Menu key.5. Click Delete. Move a picture You can only move pictures that you add...
Page 158 - View pictures as a slide show; Change the number of seconds between slides in a slide show
View pictures as a slide show 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture. 4. Press the Menu key.5. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. In the media applicati...
Page 159 - Rotate a picture; Media card options; About media cards
Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Media card options About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is available on your device for storing media filessuc...
Page 160 - Turn on mass storage mode manually; Turn off the mass storage mode prompt; Turn off mass storage mode support
In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer. 2. In the device options, click Media Card.3. Verify that the Mass Storage Mode Support field is set to On. 4. Verify that the Auto Enable Mass Storage Mode When Connected...
Page 161 - Media troubleshooting; I cannot open media files; My device does not recognize my media card
4. Click Save. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key.• To play the next song in a category, press N.• To play the previous song in a category, press P.• To amplify the volume for songs, ring tones, and videos, press the ...
Page 163 - Maps; Map basics; Get directions; View directions as a route on a map
Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions.3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To speci...
Page 164 - Navigation; Zoom in to a direction on a route
• To view a location for a contact, click From Address Book.• To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Me...
Page 165 - Map options; Set the GPS receiver that you use to track your movement
Map options Set the GPS receiver that you use to track your movement 1. On a map, press the Menu key. 2. Click Options.3. Change the GPS Data Source field. 4. Press the Menu key.5. Click Save. Add a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Add To Favorites. Clear th...
Page 166 - Diagonal lines appear on a map
Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turn...
Page 167 - GPS technology; About GPS technology; I cannot use GPS technology
GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with other location-based information. For examp...
Page 169 - Contacts; Contact basics; Add a contact; Name a custom address book field
Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address.3. Type the contact information. 4. Click the trackball.5. Click Save. Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact. 2. Press the...
Page 171 - Mailing lists; About mailing lists
6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailin...
Page 173 - Delete the caller ID picture for a contact; Categories; About categories
Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key.3. Click Edit. 4. Click the caller ID picture.5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Categories About categories You can create categories to group your contacts, ta...
Page 174 - Address lookup; Search for contacts in your organization's address book
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...
Page 175 - SIM card phone book; About the SIM card phone book
2. Press the Menu key.3. Perform one of the following actions: • To add a contact to your address book, click Add.• To add all the contacts, click Add All.• To view information for a contact, click View.• To delete a contact from the address lookup results, click Delete.• To delete the address looku...
Page 176 - Contact list options; Sort contacts or tasks
Copy a contact from your address book to your SIM card Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, click a contact. 2. Highlight a phone number.3. Press the Menu key. 4. Click Copy to SIM Phone Book.5. Press the Menu key. 6....
Page 177 - Contact troubleshooting
Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name, First name.3. Press the Menu key. 4. Click Save. To sort you...
Page 178 - Caller ID pictures are not appearing on my device
Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the emailapplication on your computer, verify that the file name for the picture is ContactPicture.jpg. 176
Page 179 - Calendar; Calendar basics; About calendar views
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointmentsand meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Age...
Page 180 - Schedule a meeting; Recurrence fields
4. Click the trackball. If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®Enterprise Server ...
Page 181 - Open an appointment or a meeting; Delete an appointment or a meeting; Meetings
Open an appointment or a meeting In a calendar, click an appointment or a meeting. Delete an appointment or a meeting 1. In a calendar, highlight an appointment or a meeting. 2. Press the Menu key.3. Click Delete. Switch days in Day view To move from one day to another using the navigation bar in th...
Page 182 - Respond to a meeting invitation; Change the list of participants for a meeting; Send an email message to all meeting participants
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Fridayof each month). Respond to a meeting invitation 1. In a meeting invitation, press the Menu key. 2. Click one of the following menu items: • Accept or Accept with Commen...
Page 183 - Calendar options; Change the default calendar view
Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Initial View field.5. Press the Menu key. 6. Click Save. Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Cli...
Page 186 - Multiple calendars; About multiple calendars
Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, ifyour device is associated with a work email account and a personal email account, you might be able to view your work ca...
Page 187 - I cannot schedule appointments that span multiple days
2. Click Default Services.3. Change the Calendar (CICAL) field. 4. Press the Menu key.5. Click Save. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No. • To schedule an appointment, press the period (.) key.• To move to t...
Page 189 - Tasks; Task basics; Create a task
Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New.3. Type the task information. 4. Set a due date for the task.5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, o...
Page 192 - Delete a category; Task list options
Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Highlight a category. 4. Press the Menu key.5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Task list options Sort contacts or tasks...
Page 193 - View the number of contacts, tasks, or memos stored on your device
1. In an application, press the Menu key. 2. Click Options.3. If necessary, click General Options. 4. Change the Confirm Delete field to No.5. Press the Menu key. 6. Click Save. View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press ...
Page 195 - Memos; Memo basics; Create a memo
Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New.3. Type the memo information. 4. Press the Menu key.5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Edit. 4. Change the memo information.5. Click the trackball. 6....
Page 196 - Delete a memo
• To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Delete. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tas...
Page 197 - Memo list options
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...
Page 199 - Alarm; About the alarm; Silence the alarm
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snoozetime for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selec...
Page 201 - Calculator; Use the calculator
Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard.• To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator,...
Page 203 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetoothenabled device, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...
Page 205 - Bluetooth technology options; Restrict outgoing calls
Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth. 2. Click a paired Bluetooth® enabled device.3. Click Device Properties. 4. In the Device Name field, change the name for the Bluetooth enabled device.5. Press the Menu key. 6. Click Save. Delete a paired Bluetooth en...
Page 207 - Bluetooth technology troubleshooting; I cannot type a passkey on a Bluetooth enabled device; I cannot pair with a Bluetooth enabled device; I cannot share contacts with a paired Bluetooth enabled device
Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000. My list of pai...
Page 209 - Date and time; Set the date and time; Date and time troubleshooting; The time on my device is incorrect
Date and time Set the date and time 1. In the device options, click Date/Time. 2. Set the date and time.3. Press the Menu key. 4. Click Save. Get the date and time from the wireless network automatically 1. In the device options, click Date/Time. 2. Change the Time Zone field.3. Perform one of the f...
Page 211 - Notification profiles; Notification basics; About notification profiles; Create a notification profile
Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, andbrowser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...
Page 212 - Delete a notification profile; Change your ring tone
5. Change the notification profile. 6. Press the Menu key. 7. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2. Highlight a notification profile.3. Press the Menu key. 4. Click Delete. Change your ring ton...
Page 213 - Silence your device; View a list of saved ring tones; LED notification
Silence your device In the profile list, perform one of the following actions: • To receive LED notification only, click Quiet.• To receive vibrate notification only, click Vibrate.• To turn off all notification, including notification profile exceptions and LED notification, click Off. View a list ...
Page 214 - Turn off Bluetooth connection notification; Custom notification; About custom notification
The battery power level for your device is low. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options. 4. Change the LED Connection Indicator field to Off.5. Press the Menu key. 6. Click Save. To turn on Bluetooth® connection not...
Page 216 - Delete a notification profile exception; Notification profile troubleshooting; My device is vibrating more times than expected
• Delete Name Delete a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Delete. About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring...
Page 219 - BlackBerry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact.3. Perform one of the following actions: • If the contact i...
Page 220 - Turn off invitation forwarding options
• Remove Note: If you click Remove, the contact who sent the invitation does not receive confirmation that your email address is a correct emailaddress. Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the origina...
Page 221 - Conversations; Start a conversation
4. Click OK. Move a contact to a different group A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key.3. Click Mo...
Page 223 - Availability; Change your availability status
2. Click Invite.3. In the drop-down list, click a contact. 4. Click OK. Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Copy History. Clear ...
Page 224 - Receive notification when a contact becomes available
Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key.3. Click Set Alert. 222
Page 225 - Display and keyboard; Backlighting; About backlighting; Display options; Use a picture as the Home screen background
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Se...
Page 227 - Hide an application icon; Delete an application folder; Keyboard options; Turn on key tones
• To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key.3. Click Hide. To view a hidden a...
Page 228 - Themes
Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side.Depending on your theme, youmight not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Ke...
Page 229 - Download a theme; Display troubleshooting; My device screen turns off
3. Press the Menu key. 4. Click Delete. Download a theme Verify that your wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key.3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® de...
Page 231 - Language; Change the display language
Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provideror administrator. 1. In the device options, click Language. 2. Change the Language field.3. Press the Menu key. 4. Click Save. Ad...
Page 233 - Some characters do not appear correctly on my device
Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name, First name.3. Press the Menu key. 4. Click Save. To sort you...
Page 235 - Wireless network coverage; Find information about wireless coverage indicators
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wirelesscoverage indicators, see the printed documentation that came with your device. Turn off a ...
Page 237 - Change the order of preferred wireless networks; Turn off data service
7. Press the Menu key. 8. Click Save. Change the order of preferred wireless networks Verify that your wireless service plan includes this service. 1. In the device options, click Mobile Network. 2. Press the Menu key.3. Click My Preferred Network List. 4. Highlight a wireless network.5. Press the M...
Page 238 - I cannot connect to a wireless network
3. Press the Menu key. 4. Click Save. About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wirelessservice provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming se...
Page 243 - SIM card
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to accesscontacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® dev...
Page 245 - Change the display name for a phone number
Protect your SIM card with a PIN code Verify that your wireless service provider has provided you with a SIM card PIN code. 1. In the device options, click Advanced Options. 2. Click SIM Card.3. Press the Menu key. 4. Click Enable Security.5. Type your SIM card PIN code. 6. Click the trackball. Note...
Page 247 - Security; Security basics; About the device password
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When youtry to type your password again, the characters that you type appear on the screen. If you exceed the number of allow...
Page 248 - Set a limit for device password attempts; Password keeper; About the password keeper
Set a limit for device password attempts 1. In the device options, click Security Options. 2. Click General Settings.3. Set the Number of Password Attempts field. 4. Press the Menu key.5. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one...
Page 249 - View a password in the password keeper; Change a password in the password keeper
3. Set the random password fields. 4. Press the Menu key.5. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key.3. Click Open. 4. Change the passwo...
Page 250 - Encryption; About content protection
3. Click Delete. Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change Password. Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key.3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Cl...
Page 251 - Protect your device data; Set content protection strength; Generate an encryption key
When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deletinga copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key. Protect your device data Verify that ...
Page 252 - About content compression; Memory cleaning; About memory cleaning
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. Whencontent compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, andmemos. Yo...
Page 253 - Delete sensitive application data from the device memory; Advanced security; About security self-tests
• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, c...
Page 255 - Smart cards; About smart password entry
Smart cards About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to usesmart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the fo...
Page 256 - Use a certificate to authenticate your smart card; Software tokens; About software tokens; Security troubleshooting; I cannot unlock my device using my smart card
Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart cardto unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings.3. ...
Page 259 - Third-party application control; About permissions for third-party applications
Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on yourdevice. For example, you can control whether third-party applications can access dat...
Page 261 - Data permissions for third-party applications
Set whether third-party applications can turn on or turn off your device or change device options, such as display options. Module Management: Set whether third-party applications can add or delete application modules or access module information such as an applicationname or version. Keystroke Inje...
Page 263 - BrickBreaker; About BrickBreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy.The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...
Page 264 - BrickBreaker scoring; Play BrickBreaker
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball.• To release the ball in ca...
Page 267 - Service books; About service books
Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an email account that uses a BlackBerry...
Page 269 - Troubleshooting; Phone troubleshooting
Troubleshooting BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key.Assign a different application to the key. Some features are not available on my device Depending on your wireless servi...
Page 271 - Voice dialing troubleshooting
Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bl...
Page 272 - Some pictures that I take are blurry
Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camerabefore the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point ind...
Page 275 - Synchronization troubleshooting
SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key forthe first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word ...
Page 278 - Maps troubleshooting; Calendar troubleshooting
Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wirelessnetwork.If diagonal lines appear for a long period of time, verify that your device is connected to the wireless network...
Page 280 - Language troubleshooting
• If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.• If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry. Notification profile troubleshooting My device is vibrating more times than expecte...
Page 281 - Wireless network coverage troubleshooting; Diagnostic reports; About diagnostic reports
Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly.• Verify that you have turned on the connection to the wireless network.• Verify that you are connected ...
Page 283 - I cannot run or submit a diagnostic report
1. In the device options, click Mobile Network. 2. Press the Menu key.3. Click Diagnostics Test. 4. Press the Menu key.5. Click Options. 6. Type the contact information. 7. Press the Menu key. 8. Click Save. View the version number of the BlackBerry Device Software on your device In the device optio...
Page 285 - Glossary
Glossary ADN abbreviated dialing number APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a devicethat is running the BlackBerry Application Suite. BlackBerry ...
Page 287 - Legal notice
Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are theexclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelopein moti...