Page 3 - Contents
Contents Shortcuts.................................................................................................................................................................................................................................................9 BlackBerry basics shortcuts...............
Page 11 - Shortcuts; BlackBerry basics shortcuts
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key. • To view available values in a field, press...
Page 14 - Calendar shortcuts; Typing shortcuts
• To move down a screen, press 9. • To move to the top of a web page, press 1. • To move to the bottom of a web page, press 7. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No.• To schedule an appointment, press the peri...
Page 15 - Search shortcuts; Map shortcuts
Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in an attachment, press Q. • To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view. Press Q....
Page 17 - Phone; Phone basics; Find your phone number; Answer a second call; Mute a call; Place a call on hold
Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated withyour BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. On the Home screen or ...
Page 18 - Turn on the speakerphone; Dial an extension
Turn on the speakerphone During a call, press the period (.) key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, seethe safety and product information booklet for your device. To turn off the speakerphone, press the pe...
Page 19 - About using a headset; Emergency calls; About emergency calls; Volume; Adjust the volume; Change the default volume for calls
About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use aheadset button to make a call using a voice command. Depending on y...
Page 20 - Voice mail; Check your voice mail; Change the voice mail access number
4. Change the Default Call Volume field.5. Press the Menu key.6. Click Save. Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.1. During a call, press the Menu key. 2. Click Enhance Call Audio.3. Select a bass or treble option. Improv...
Page 21 - Speed dial; Set up speed dial for a contact; Change the contact assigned to a speed dial key; Voice dialing; Make a call using a voice command; Dial an extension using a voice command
Speed dial Set up speed dial for a contact 1. In the phone application, press the Menu key. 2. Click View Speed Dial List.3. Click an unassigned key.4. Click New Speed Dial.5. Click a contact. To make a call using speed dial, in the phone application, on the Home screen, in a message, or in a messag...
Page 22 - Check a status using a voice command; Change the voice dialing language; Turn off voice prompts
You can dial extensions only within your company.Say "Call extension" and the extension number. Related topics Set options for dialing extensions, 28 Check a status using a voice command You can check your active phone number, the wireless coverage level, and the battery power level using a ...
Page 23 - Set playback options for voice dialing; Set the matching sensitivity level for voice commands; Improve voice recognition of numbers; Conference calls; Make a conference call
Set playback options for voice dialing After you say the phone number or contact that you want to call, your BlackBerry® device plays your choice back for you. You can setdifferent playback options.1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off ...
Page 24 - Create a phone number link for a conference call; Call logs; About call logs
Place a call on hold, 15 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call Depending on your wireless service provider and the wireless network that your Black...
Page 26 - Call waiting; Turn on call waiting; Call forwarding; About call forwarding; Forward calls
4. Press the Menu key.5. Click Edit Notes.6. Press the Menu key.7. Click Clear Field.8. Press the Menu key.9. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone applicati...
Page 27 - Add a call forwarding phone number; Change a call forwarding phone number; Delete a call forwarding phone number
To stop forwarding calls, change the Forward All Calls field to Do Not Forward. Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options....
Page 28 - Call blocking; About call blocking; Change the call blocking password; Fixed dialing; About fixed dialing
Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roamto another wireless n...
Page 29 - Turn on fixed dialing; Add a contact to your fixed dialing list; Change a contact in your fixed dialing list
If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixeddialing list. Turn on fixed dialing • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature mi...
Page 30 - Delete a contact from your fixed dialing list; Smart dialing; About smart dialing; Set options for dialing extensions
8. Press the Menu key.9. Click Save. Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options.3. Click FDN Phone List.4. Highlight a contact.5. Press the Menu key.6. Click Delete. Smart dialing About smart dialing You can change smart-dialing op...
Page 31 - TTY support; About TTY support; Multiple phone numbers; About multiple phone numbers
5. Set how long your BlackBerry® device waits before dialing an extension.6. In the Extension Length field, set the default length for extensions.7. Press the Menu key.8. Click Save. TTY support About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device th...
Page 32 - Switch the active phone number; Phone options; Turn on dialing from the Lock screen; Hide or display your phone number when you make calls
If your SIM card supports more than one phone number, and you are on a call, you cannot receive a call from the phone number that youare not using. Any calls to the phone number that you are not using will receive a busy signal or will be sent to voice mail. If you have aBlackBerry MVS Client phone ...
Page 33 - Reset a call timer
• To request that your phone number is displayed, change the Restrict My Identity field to Never.• To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined. 5. Press the Menu key.6. Click Save. Turn off the prompt th...
Page 34 - Phone shortcuts; I cannot make or receive calls
About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be pickedup by hearing aids that are equipped with telecoils. Turn on telecoil mode 1. In the phone, press the Menu key. 2. Click Options.3. Click Hearing...
Page 35 - My phone number appears as Unknown in the phone application; My device does not recognize names or numbers in voice commands
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your SIM card might ...
Page 36 - I cannot make a conference call
• If your device often identifies incorrect matches, set the matching sensitivity level to reject more.• Improve voice recognition of numbers. Related topics Set the matching sensitivity level for voice commands, 21Improve voice recognition of numbers, 21 I cannot make a conference call If your Blac...
Page 37 - Messages; Message basics; Composing messages; Check spelling; Set the importance level for a message; Blind carbon copy a contact; Attach a contact to a message
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept the suggest...
Page 38 - Add a signature; Delete the disclaimer from an email message; Create a link for a PIN; Sending messages; Send an email message
Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server thatsupports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerryInternet Servic...
Page 39 - Send a PIN message; Send an SMS text message; Send an MMS message
Related topics Search for contacts in your organization's address book, 122Mailing lists, 124 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN.3. In the To field, perform one of the following actions: • Type a PIN. Click the trackball.• Type a contact name. Click the...
Page 40 - Reply to a message; Stop a message from sending; Managing messages; Open a message
6. Click Send. Related topics Mailing lists, 124View the size of an MMS message before sending it, 54 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected.1. In a mes...
Page 42 - Email messages; Email message basics; Delete the original text from a reply message; File an email message
• To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computerduring email reconciliation. Email messages ...
Page 43 - Add, change, or delete an email message folder; Stop storing messages sent from your device on your computer
Add, change, or delete an email message folder You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turnedon, your BlackBerry® device receives changes that you make to the email message folder on your computer over the wi...
Page 44 - Email message filters; About email message filters; Options for email message filters
6. Click Folder Redirection.7. Clear the check box beside the Sent Items folder.8. Press the Menu key.9. Click Save. Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the...
Page 46 - Email message options; Check spelling automatically before sending email messages
6. Click Edit.7. Change the options for the email message filter.8. Press the Menu key.9. Click Save. Prioritize email message filters 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Filters.4. Highlight an email message filter.5. Press the Menu key.6. Click Move.7. Roll th...
Page 48 - Receive only the first section of long email messages; Stop forwarding email messages to your device
2. Click Options.3. Click General Options.4. Change the Hide Filed Messages field to Yes.5. Press the Menu key.6. Click Save. Receive only the first section of long email messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Auto More field to No....
Page 49 - PIN messages; About PIN messages; Set a high importance level for received PIN messages
PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use aBlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN messages arenot rout...
Page 50 - SMS text messages; SMS text message basics; About SMS text messages; Delete the history from an SMS text message
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wirelessservice provider sets up for SMS text messaging. If you have more than one phone number associated with your...
Page 51 - Options for SMS text messages; Turn off AutoText for SMS text messages
Options for SMS text messages Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes.3. Press the Menu key.4. Click Save. View more of the history in SMS text messages 1. In the device options, click SMS. 2. Set the Number of Previous It...
Page 52 - Set a wireless network type for sending SMS text messages; Cell broadcasting; About cell broadcasting
Set a wireless network type for sending SMS text messages Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature mightnot be supported.1. In the device options, click SMS. 2. Perform one of the following actions: • To use only ...
Page 53 - Stop receiving messages from a cell broadcast channel; Rename a cell broadcast channel; MMS messages; MMS message basics; About MMS messages
Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based onyour location. 1. In the device options, click Advanced Options. 2. Click Cell Broadcast.3. Highlight a cell b...
Page 54 - Create a slide show in an MMS message; MMS message attachments; Attach a media file to an MMS message
If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at thetop of the screen is your MMS phone number. Send an MMS message Depending on your wireless service plan, this feature might not be supported.1. In a message list, press...
Page 55 - Attach a contact or appointment to an MMS message; Add an appointment to your calendar from an MMS message; Add a contact to your contact list from an MMS message; Save a media file from an MMS message; MMS message options; Request delivery or read notification for an MMS message
• Attach Audio• Attach Video• Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS message, press the Menu key. 2. Perform one of the following actions: • To attach a contact, click Attach Contact. Highlight a contact.• To attach an appo...
Page 56 - View the size of an MMS message before sending it; Stop receiving MMS messages when roaming; Message list options; Turn off the prompt that appears before you delete items
2. Click Options.3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes.• To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key.5. Click ...
Page 59 - Block incoming messages
5. Press the Menu key.6. Click Save. Hide sent messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Hide Sent Messages field to Yes.5. Press the Menu key.6. Click Save. View call logs in a message list 1. In the phone application, press the Menu ...
Page 60 - Add a contact to your allowed sender list; Reset a blocked message counter; Message shortcuts
Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receivemessages from contacts in your allowed sender list. 1. In the device options, click Security Options. 2. Click Firewall.3. P...
Page 62 - Attach a certificate to a message; Download the certificate used to sign or encrypt a message; Add a certificate from an attachment; Attachment indicators in S/MIME-protected messages
7. Press the Menu key.8. Click Save.9. Type your message.10. Press the Menu key.11. Click Send.12. Type a pass phrase to encrypt the message.13. Confirm the pass phrase.14. Click OK. Using a secure method, let the recipient know what the pass phrase is. Attach a certificate to a message You can atta...
Page 65 - Change the size of S/MIME indicators in messages; Change the encryption algorithms for S/MIME-protected messages
4. Press the Menu key.5. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature andyour administrator turns on message classifications, the BlackBerry Enterprise Server applies a mi...
Page 66 - I cannot open an attachment in an encrypted message
Request delivery notification for signed S/MIME-protected messages 1. In the device options, click Security Options. 2. Click S/MIME.3. Change the Request S/MIME Receipts field to Yes.4. Press the Menu key.5. Click Save. Turn off the prompt that appears before an S/MIME-protected message is truncate...
Page 67 - PGP protected messages; PGP protected message basics; About signing and encrypting messages; Encrypt a PGP protected message with a pass phrase
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® LotusNotes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypt...
Page 69 - View the PGP key used to sign or encrypt a message; PGP protected message status; Encryption status indicators
View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key.3. Click Display Sender's PGP Key or Display Encryption PGP key. PGP protected message status Encryption status indicators Your admini...
Page 70 - PGP protected message options; Change your signing and encryption key; Change the default signing and encryption option; About message classifications
PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messagesthat you send so that recipients can encrypt their reply messages.1. In the device options, click S...
Page 71 - Change the default message classification; Change the size of PGP indicators in messages; Change the encryption algorithms for PGP protected messages
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of themessage and the full description for the classification in the body of the message. You can also view the abbreviation and full descriptionfor the classification...
Page 72 - PGP protected message troubleshooting; Message troubleshooting; I cannot send messages
Turn off the prompt that appears when you use a PGP key that is not recommended for use 1. In the device options, click Security Options. 2. Click PGP.3. Change the Warn about problems with my PGP keys field to No.4. Press the Menu key.5. Click Save. To turn on the prompt again, change the Warn abou...
Page 73 - I am not receiving messages; I cannot file email messages
• Generate an encryption key.• Verify that data service is turned on.• Resend the message. Related topics Find information about wireless coverage indicators, 207Change a contact, 122Generate an encryption key, 232Turn off data service, 209Resend a message, 38 I am not receiving messages Try perform...
Page 74 - I cannot send SMS text messages; I am not receiving SMS text messages; Some messages no longer appear on my device
I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported.Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messa...
Page 76 - Some features are not available on my device
Related topics View a list of saved searches, 171 Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features mightnot be available on your device. If your device is associated with a...
Page 77 - Attachments; Attachment basics; About attachments
Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xlsfiles. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you...
Page 78 - Open a link in an attachment; View properties for an attachment
2. Press the Menu key.3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.1. In an attachment, click a link. 2. Click one of the following menu items: • Get Link• Retrieve To ret...
Page 79 - Document attachments; Open a password-protected .pdf file attachment; View the table of contents in a document; Spreadsheet attachments; Move to a specific cell
Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wirel...
Page 80 - View a list of worksheets; Switch worksheets; Set display options for a spreadsheet; Media attachments; View a list of pages in a multi-page .tif file attachment
View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, perform one o...
Page 81 - Presentation attachments
Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, c...
Page 82 - vCard contact attachments; About vCard contact attachments; Add a contact to your contact list from a vCard contact attachment; Attachment shortcuts; Attachment troubleshooting; A skipped content bar appears in a document
vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an emailmessage, recipients of your email message can view your contact information or add it to the contact list o...
Page 83 - A message or attachment does not appear or is truncated; A question mark appears on a slide
A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.• If "More available" appears at the end of the message or attachment, press the Menu ke...
Page 85 - Camera and video camera; Take a picture; Pan a picture; Zoom in to or out from a picture
Camera and video camera Take a picture 1. In the camera, if necessary, to zoom in to or out from a subject, roll the trackball up or down. 2. To take a picture, click the trackball. Note: The approximate number of pictures that you can save to the device memory or the media card appears in the lower...
Page 86 - Camera and video camera options; Change the picture size
Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires.1. In the camera, press the Menu key. 2. Click Options.3. Change the Picture Size field.4. Press the Menu key.5. Click Save. Set picture quality You can set the fineness of detail tha...
Page 87 - Apply a color effect to pictures or videos; Camera and video camera shortcuts
3. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields.• In the video camera, change the Folder field. 4. Press the Menu key.5. Click Save. Change options to compensate for different lighting conditions in pictures or videos 1. In the camera or video ca...
Page 88 - Camera and video camera troubleshooting; I cannot save pictures or videos; The flash dims or turns off
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete ...
Page 89 - Media; Transferring and downloading media files; About transferring media files; Save a song or video from a web page
Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled d...
Page 90 - Receive a media file using Bluetooth technology; Send a media file; Download a ring tone; Download a Home screen background
3. Type a name for the song or video.4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enableddevice. 1. In the media application, click a media type. 2. Press the M...
Page 91 - Playing media files and recording voice notes
Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If necessary, click a category.3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key. Click Music Libr...
Page 93 - Keep backlighting on when you play a video; Managing media files; Playlists; About playlists
Keep backlighting on when you play a video By default, the backlighting for the screen and keyboard is designed to turn off after a period of time to conserve battery power.1. In the media application, press the Menu key. 2. Click Options.3. Change the Turn Off Auto Backlighting field to No.4. Press...
Page 95 - View properties for a media file; Change the amount of memory available for media files; Rename a media file
Rename a playlist 1. In the media application, click Music. 2. Click Playlists.3. Highlight a playlist.4. Press the Menu key.5. Click Rename.6. Type a name for the playlist.7. Click Save. Delete a playlist 1. In the media application, click Music. 2. Click Playlists.3. Highlight a playlist.4. Press ...
Page 96 - Move a media file; Delete a media file; Viewing pictures; View a picture; Use a picture as the Home screen background
5. Press the Menu key.6. Click Rename.7. Type a name for the file.8. Click Save. Move a media file You can only move songs, ring tones, videos, or voice notes that you added.1. In the media application, press the Menu key. 2. Click Explore.3. Navigate to a folder that contains media files.4. Highlig...
Page 97 - View pictures as a slide show; Change the number of seconds between slides in a slide show; View pictures by name
2. Click a category.3. Highlight a picture.4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show A slide show displays all pictures in a category or folder.1. In the media applicatio...
Page 98 - Rotate a picture; Managing pictures; Save a picture; Sort pictures; Hide album art from picture folders
Pan a picture To perform this task, you must zoom in to the picture. In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees ...
Page 99 - Rename a picture or picture folder; Move a picture; Delete a picture or picture folder; Media card and mass storage mode options; About media cards
Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device.1. In the media application, click Pictures. 2. Click a category.3. Highlight a picture or picture folder.4. Press the Menu key.5. Click Rename.6. Type a name for the pi...
Page 100 - Turn off media card support
Format a media card If you format a media card, all the files on the media card are deleted.1. In the device options, click Memory. 2. Press the Menu key.3. Click Format. View the amount of available memory To view the amount of memory available for application data or for storing files on a media c...
Page 101 - Media shortcuts; I cannot play a song or video on a web page
Turn off mass storage mode 1. In the device options, click Memory. 2. Change the Mass Storage Mode Support field to Off.3. Press the Menu key.4. Click Save. Turn off the mass storage mode prompt 1. In the device options, click Memory. 2. Change the Auto Enable Mass Storage Mode When Connected field ...
Page 102 - My device does not recognize my media card
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using an encryption key that your device generated and you are t...
Page 103 - Browser; Browser basics; Browsing web pages; Visit a web page; Search the Internet; Switch browser views; Move back or forward a web page
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. In the browser, perfo...
Page 105 - Viewing, copying, and forwarding addresses
Close the browser 1. In the browser, press the Menu key. 2. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or pi...
Page 106 - Viewing pictures and playing media files; Play a song or video on a web page; View a full picture on a web page; Browser bookmarks; About bookmarks for web pages
Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save.3. Type a name for the song or video.4. Click Save. ...
Page 108 - Web feeds; About web feeds
3. Highlight a bookmark.4. Press the Menu key.5. Click Move Bookmark.6. Roll the trackball to the new location.7. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created.1. Highlight a folder. 2. Press the Menu key.3. Click Rename Folder. Delete a boo...
Page 109 - Change a web feed
View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key.3. Perform one of the following actions: • To view a summary of the story, click Show Description.• To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Desc...
Page 110 - Delete a web feed; Browser options; Change the default browser view
7. Click the trackball. Delete a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks.3. Highlight a web feed.4. Press the Menu key.5. Click Delete Bookmark. Browser options Change the default browser view 1. In the browser, press the Menu key. 2. Click Options.3. Click General Properti...
Page 113 - Set the default browser configuration; Browser security; About TLS; TLS options
Set the default browser configuration 1. In the device options, click Advanced Options. 2. Click Browser.3. Set the Default browser configuration field.4. Press the Menu key.5. Click Save. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data ...
Page 115 - Browser push; About browser push; Browser push options
2. Click TLS.3. Press the Menu key.4. Click Add Host.5. Perform one of the following actions: • If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server.• If the TLS Default field is set to Handheld, in the Host Name field, type the web address fo...
Page 116 - Browser shortcuts
MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerryEnterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SM...
Page 117 - Browser troubleshooting; No browser is available on my device
Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can...
Page 119 - Change what appears on the display when your device is charging
Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options.3. Click Set Time.4. Click the Time field.5. Roll the trackball to select a time.6. Click the Time field.7. Press the Menu key.8. Click Save. Get the date and time from the wireless network automaticall...
Page 120 - Set options for bedside clock mode
Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. In the clock, press the Menu key. 2. Click Options.3. Set the Clock Face, Stopwatch Face or Timer Face fields.4. Press the Menu key.5. Click Save. Display a second time zone You can display a second clock ...
Page 121 - Turn on the alarm; Silence the alarm; Change alarm notification options
Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm.3. Roll the trackball over the text beside the alarm time to highlight On or Weekdays.4. Press the Escape key. In the device status section of the Home screen, a clock indicator appears. Related topics Turn off your device, 21...
Page 122 - Change timer notification options; The time on my device is incorrect
6. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. In the clock, press the Menu key. 2. Click Options.3. In the Countdown Timer section, change the Timer Tune, Volume, or Vibrate fields.4. Press the Menu key.5. Click Save. Date,...
Page 123 - Personal organizer; Contacts; Contact basics; Add a contact
Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact. 2. Type the contact information.3. Press the key. 4. Click Save. Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Me...
Page 124 - Delete a contact; Search for contacts in your organization's address book
2. Click Add Pause or Add Wait.3. Type the additional numbers.4. Press the Menu key.5. Click Save. View a contact In the contact list, click a contact. Change a contact 1. In the contact list, highlight a contact. 2. Press the Menu key.3. Click Edit.4. Change the contact information.5. Press the Men...
Page 125 - Customizing contacts; About custom ring tones; Add a caller ID picture for a contact; Change the caller ID picture for a contact
Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, anew profile exception appears with yo...
Page 126 - Delete the caller ID picture for a contact; Mailing lists; About mailing lists
8. Press the Menu key.9. Click Select.10. Center the picture in the box.11. Press the Menu key.12. Click Crop and Save. Delete the caller ID picture for a contact 1. In the contact list, highlight a contact. 2. Press the Menu key.3. Click Edit.4. Highlight the caller ID picture.5. Press the Menu key...
Page 127 - View a mailing list; Delete a mailing list; Multiple contact lists; About multiple contact lists
• Add Member• Change Member• Delete Member 6. Press the Menu key.7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, c...
Page 128 - Contact list options; Sort contacts or tasks; Change the display options for contacts
Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options.3. If necessary, click General Options.4. Change the Sort By field.5. Press the Menu key.6. Click Save. Change the display options for contacts You can change how your contacts appea...
Page 129 - Contact troubleshooting; Calendar; Calendar basics
Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example,you cannot add a contact's birthday to a custom contact list field on your ...
Page 130 - Schedule an appointment quickly in Day view; Recurrence fields
6. Click Save. Related topics Turn off your device, 219 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. In Day view, beside the start time, type the subject of the appointment. 2. Type a location i...
Page 131 - Meetings; Schedule a meeting
3. Type the alarm information.4. If the alarm recurs, change the Recurrence field.5. Press the Menu key.6. Click Save. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Che...
Page 132 - View your calendar when responding to a meeting; Check availability of meeting participants
8. Press the Menu key.9. Click Save. Related topics Turn off your device, 219 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a rela...
Page 133 - Change the list of participants for a meeting; Send an email message to all meeting participants; Calendar options; Change the default calendar view
Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key.3. Click one of the following menu items: • Invite Attendee• Change Attendee• Remove Attendee 4. Press...
Page 134 - View tasks in a calendar
Turn off your device, 219Change the snooze time for reminders, 132 Change the start and end time for days 1. In a calendar, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Start of Day and End of Day fields.5. Press the Menu key.6. Click Save. Change the snooze time for r...
Page 136 - Multiple calendars; About multiple calendars
3. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar. Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, ifyour de...
Page 137 - Calendar troubleshooting; I cannot schedule appointments that span multiple days; Tasks; Task basics; Create a task
Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No.• To schedule an appointment, press the period (.) key. • To move to the next day, week, or month, press 9. • To move to the previous day, week, or month, press 3. • To mo...
Page 139 - Delete a task; Task list options; Change the snooze time for reminders
• To ignore the suggested spelling, press the Escape key.• To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.• To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary.• To stop checking spelling, press the Menu key. Click Cancel Spe...
Page 140 - View the number of tasks or memos stored on your device; Memos; Memo basics; Create a memo
3. If necessary, click General Options.4. Change the Confirm Delete field to No.5. Press the Menu key.6. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of task...
Page 141 - Delete a memo; Memo list options; Categories; About categories
3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the Escape key.• To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.• To add the word to the custom dictio...
Page 143 - Calculator; Use the calculator
Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. To usethe alternate function on a key in t...
Page 145 - Notification profiles; Notification basics; About notification profiles; Switch notification profiles; Create a notification profile
Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, andbrowser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...
Page 147 - LED notification; Turn off Bluetooth connection notification
Download a ring tone Depending on your wireless service plan, this feature might not be supported.1. In the media application, click Ring Tones. 2. Click All Ring Tones.3. Press the Menu key.4. Click Download Ring Tones. Related topics Legal notice, 273 LED notification LED notification The LED ligh...
Page 148 - Custom notification; About custom notification; Change the order of notification profile exceptions
2. Set the LED Coverage Indicator field to On.3. Press the Menu key.4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Custom notification About ...
Page 150 - Notification profile troubleshooting; My device is vibrating more times than expected
2. Press the Menu key.3. Click Edit.4. Press the Menu key.5. Click Add Custom Ring Tone.6. Change the Custom Ring Tone field.7. Press the Menu key.8. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® d...
Page 151 - Typing; Typing basics
Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or righ...
Page 152 - Typing input methods; About typing input methods
2. Click Cancel Selection. Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field.3. Press the Menu key.4. Click Save. Turn on key tones 1. In the device options, click Screen/Keyboard. 2. Set the Key Tone field to On.3. Press the Menu key.4. Click Save. Typi...
Page 154 - Spelling checker; Correct spelling quickly while you type
4. Press the Menu key.5. Click Save. Spelling checker Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept ...
Page 155 - Change options for checking spelling; Add a word to the custom dictionary; Change a word in the custom dictionary; Delete a word from the custom dictionary
Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling.1. In the device options, click Spell Check. 2. Select or clear the check box beside one or more options.3. Press the Menu key.4. Click Save. Stop displaying spe...
Page 156 - Custom dictionary; About the custom dictionary; Stop adding items to the custom dictionary automatically
Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. BecauseSureType® technology uses the same dictionary, if you are using the SureType input method, words that you add to your custom di...
Page 157 - Stop displaying contacts in the list that appears when you type; AutoText; About AutoText
Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options.3. Change the Use Contacts as Data Source field to Off.4. Press the Menu key.5. Click Save. Aut...
Page 159 - Typing troubleshooting; I cannot type a password; SureType technology does not recognize a word
• To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, press the Alt key and click the trackball. • To paste highlighted text when typing, press the Shift key and click the t...
Page 161 - Language; Change the display language
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wirelessservice provider or administrator. 1. In the device options, click Language. 2. Change the Language field.3. Press the Menu key.4. Cl...
Page 163 - Some characters do not appear correctly on my device
Change the shortcut for switching typing input languages To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wirelessservice provider or administrator. 1. In the device options, click Language. 2. Change the Input Language Selecti...
Page 165 - Display and keyboard; Backlighting; About backlighting; Display options
Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lightingconditions. Set the brightness of the backlighting 1. In the device options, click Screen/Keyboard. 2. Set the Back...
Page 167 - Delete an application folder; External display; Review notifications on the external display; Change options for notifications on the external display
5. Change the folder information.6. Click Save. Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key.3. Perform one of the following actions: • To move the application icon to a different location in the application lis...
Page 168 - Keyboard options; Turn on key tones
• To exclude notification details, such as the contact and subject line for a message, change the Display Notification Details field to Never. • To prevent reviews of past notifications, change the Manual Review Mode field to Off.• To exclude preview text in message notifications, change the Display...
Page 170 - Display troubleshooting; My device screen turns off; No application opens when I press a Convenience key; The notification details do not appear on the external display
2. Click Accessibility.3. Change the Color Contrast field.4. Press the Menu key.5. Click Save. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.To turn on the screen, click the trackbal...
Page 171 - Search; Search for messages
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...
Page 172 - Manage message search results; Search for messages by contact or subject
Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Cha...
Page 173 - Delete a saved search; Organizer data; Search for organizer data
3. Type the text.4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search.3. Press the Menu key.4. Click Recall. Change a saved search 1. In the list of saved sear...
Page 175 - Synchronization; About synchronization
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...
Page 176 - Synchronize organizer data over the wireless network
Delete multiple messages, 39 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature. For more information, contact your administrator. • You must sync...
Page 177 - Delete all device data; Empty the deleted items folder on your computer from your device
Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Deskt...
Page 178 - Synchronization troubleshooting; Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network
1. In a message list, press the Menu key. 2. Click Options.3. Click Email Reconciliation.4. If necessary, change the Message Services field.5. Press the Menu key.6. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing ...
Page 179 - Custom contact list field data is not appearing on my computer
Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example,you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and s...
Page 181 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device; Connect to a paired Bluetooth enabled device
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetoothenabled device, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...
Page 182 - Switch to a paired Bluetooth enabled device during a call; Share contacts with a paired Bluetooth enabled car kit
Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device>. Related topics Turn on Bluetooth technology, 179Pair with a Bluetooth enabled device, 179 Share co...
Page 183 - Bluetooth technology options; Restrict outgoing calls
Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth. 2. Click a paired Bluetooth® enabled device.3. Click Device Properties.4. In the Device Name field, change the name for the Bluetooth enabled device.5. Press the Menu key.6. Click Save. Delete a paired Bluetooth enab...
Page 184 - Turn off a Bluetooth profile
2. Press the Menu key.3. Click Options.4. Set the Discoverable field to Yes.5. Press the Menu key.6. Click Save. Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options.4. In the Device Name field, type a name for your Blac...
Page 185 - Bluetooth profiles
6. Click Save. Related topics Bluetooth profiles, 183 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you to connect your device to Bluetooth enabled heads...
Page 186 - Bluetooth technology troubleshooting; I cannot type a passkey on a Bluetooth enabled device; I cannot pair with a Bluetooth enabled device
Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options.4. Change the Security Level field to High+Encryption.5. Press t...
Page 187 - I cannot share contacts with a paired Bluetooth enabled device
• Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Highlight a Bluetooth enabled device. Press the Menu key. Click Device Properties. Change theEncryption field to Disabled. Press the Menu key. Clic...
Page 189 - GPS technology; About GPS technology; Turn off location aiding; GPS technology troubleshooting; I cannot use GPS technology
GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with other location-based information. For examp...
Page 191 - Maps; Map basics; Get directions; Send a route or a map
Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions.3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am.• To specif...
Page 192 - Track your movement; Show or hide a layer on a map
View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks.1. On a map, press the Menu key. 2. Click Local Search.3. Type the point of interest information.4. Press the Enter key. View points of interest on a map...
Page 193 - Navigation; Maps bookmarks
Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key.3. Click Zoom To Point. Zoom in to or out from a map 1. On a map, press the Menu key. 2. Perform one of the following actions: • To zoom in, roll the trackball up.• To zoom out, roll the...
Page 194 - Map options; Set the GPS receiver that you use to track your movement
2. Click Find Location.3. Click Favorites.4. Highlight a bookmark.5. Press the Menu key.6. Click Delete. Add a bookmark folder for locations or routes 1. On a map, press the Menu key. 2. Click Find Location.3. Click From Favorites.4. Press the Menu key.5. Click Add Subfolder. File a bookmark for a l...
Page 195 - Keep backlighting on when you track your movement; Add GPS location information to pictures
5. Click Delete. View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information atthe top of maps.1. On a map, press the Menu key. 2. Click Options.3. Change the Hide Title Bar field ...
Page 196 - View GPS location information for a picture on a map; Maps troubleshooting; Diagonal lines appear on a map
You can add the latitude and longitude coordinates for your current location to pictures that you take.1. In the camera, press the Menu key. 2. Click Options.3. Change the Geotagging field to Enabled.4. Press the Menu key.5. Click Save. To stop adding GPS location information to pictures, set the Ge...
Page 197 - BlackBerry Messenger; Turn on invitation passwords
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list.1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact.3. Perform one of the following actions...
Page 198 - Groups; Add a group
Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that yousent the invitation to.1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options.3. Ch...
Page 199 - Conversations
Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key.3. Click Move Contact.4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key.3. Click Ed...
Page 200 - Send a file to a contact; Send a voice note to a contact; Send a vCard contact attachment; Ping a contact; Turn off ping vibration
Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File.3. Navigate to a folder that contains pictures or audio files.4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice...
Page 202 - Availability
Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Con...
Page 203 - Receive notification when a contact becomes available
To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key.3. Click Set Alert...
Page 205 - Applications; Switch applications; View properties for an application; Delete a third-party application
Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application.3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key.• If the application that you want to switch to d...
Page 206 - Upgrade the BlackBerry Device Software
4. Click Save. View the size of an application database 1. In the device options, click Status. 2. Press the Menu key.3. Click Database Sizes. About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackB...
Page 207 - Return to the previous version of the BlackBerry Device Software; Delete the previous version of the BlackBerry Device Software; Application troubleshooting; I cannot add applications
Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry® Device Software within 30 days of upgrading the software.1. In the device options, click Advanced Options. 2. Click Wireless Upgrade.3. Click Previous upgrade succeeded.4. ...
Page 209 - Wireless network coverage; Find information about wireless coverage indicators
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wirelesscoverage indicators, see the printed documentation that came with your device. Turn off a ...
Page 210 - Turn on wireless coverage notification
Your connection to the Wi-Fi network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireles...
Page 211 - Change the order of preferred wireless networks; Turn off data service
• To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network.• To scan for a wireless network that is already known to your device, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless n...
Page 212 - Verify the status of network connections and services; About connecting to a Wi-Fi network
• To turn off data service when roaming, change the Data Services field to Off When Roaming. 3. Press the Menu key.4. Click Save. About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wirelessservice provider's wir...
Page 213 - Connect to a Wi-Fi network; Wi-Fi profile security options
Connect to a Wi-Fi network By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent you fromconnecting to a Wi-Fi network. 1. On the Home screen or in...
Page 214 - Change the order of Wi-Fi profiles
User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that...
Page 215 - Advanced Wi-Fi connection settings; Change a Wi-Fi profile
To connect to the first available Wi-Fi network in your Wi-Fi profile list automatically, set the Wi-Fi Selection Mode field to Automatic. Prevent your device from connecting to a Wi-Fi network 1. In the device options, click Wi-Fi Connections. 2. Highlight a Wi-Fi® profile.3. Press the Menu key.4. ...
Page 216 - Wi-Fi profile connection options
4. Click Edit.5. Change the Wi-Fi profile options.6. Press the Menu key.7. Click Save. Wi-Fi profile connection options Name: Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. P...
Page 217 - Wi-Fi profile IP and DNS options
CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network. Inner link security: If necessary, set th...
Page 218 - UMA connection settings; About connecting to a Wi-Fi network for UMA; Wireless network coverage troubleshooting; I cannot connect to a wireless network; I cannot connect to a Wi-Fi network
Domain suffix: Type the domain that your device uses to resolve host names into IP addresses. UMA connection settings About connecting to a Wi-Fi network for UMA Depending on your wireless service provider, you might be able to make calls, send and receive email, PIN, SMS text, and MMS messages,and ...
Page 219 - I cannot synchronize a certificate
• Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to...
Page 221 - Check the battery power level
Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For moreinformation about application locations and names, see the printed documentation that came with your device.• If you have...
Page 222 - Format a media card
• Turn off the flash in the camera. • Close third-party applications from the application menu when you are finished with them. • Change your browser options for animated graphics so that they repeat less often on web pages. Related topics Delete the original text from a reply message, 40Blind carbo...
Page 225 - SIM card; About the SIM card phone book
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to accesscontacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® dev...
Page 227 - Change the SIM card PIN code; Change the display name for a phone number
Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function.1. In the device options, click Advanced Options. 2. Click SIM Card.3. Press the Menu key.4. Click Enable Security.5. Type your SIM card PIN code.6. Click the trackball. Change the SIM card PIN code 1. I...
Page 229 - Security; Security basics; About the device password; Lock your device when you insert it in the holster or close the flip
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When youtry to type your password again, the characters that you type appear on the screen. If you exceed the number of allow...
Page 230 - Set a limit for device password attempts; Password keeper; About the password keeper; Generate a random password; Set criteria for randomly generated passwords
4. Click Save. Set a limit for device password attempts 1. In the device options, click Password. 2. Set the Number of Password Attempts field.3. Press the Menu key.4. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password...
Page 232 - Copy a password; Prevent password copying; Set a limit for password attempts in the password keeper; Encryption; About file encryption
Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key.3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard.Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. In the passw...
Page 233 - About content protection; Set content protection strength; About encryption keys
• To encrypt files using an encryption key and a device password, change the Encryption Mode field to Security Password & Device. 3. Change the Encrypt Media Files field to Yes.4. Press the Menu key.5. Click Save. To stop encrypting the files on a media card, change the Encryption Mode field to ...
Page 234 - Memory cleaning; About memory cleaning
You should generate a new encryption key every 2 weeks. Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server thatsupports this feature. For more information, contact your administrator. If your de...
Page 235 - Certificates; Certificate basics; Download a certificate from an LDAP certificate server
5. Click Save. Change when your device deletes sensitive data from the temporary device memory 1. In the device options, click Security Options. 2. Click Memory Cleaning.3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your de...
Page 236 - View properties for a certificate; Certificate properties
5. Specify the search criteria.6. Press the Menu key.7. Click Search.8. Click a certificate.9. Click Add Certificate to Key Store. View properties for a certificate 1. In the device options, click Security Options. 2. Click Certificates.3. Click a certificate. Certificate properties Revocation Statu...
Page 237 - View one type of certificate in the certificate list; Send a certificate; Delete a certificate; View the certificate chain for a certificate
SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. In the device options, click Security Options. 2. Click Certificates.3. Pre...
Page 238 - Certificate status; Certificate status indicators; Change the trust status of a certificate; Revoke a certificate
Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certi...
Page 239 - Certificate revocation reasons; Certificate options; Change the display name for a certificate
3. Highlight a certificate.4. Press the Menu key.5. Click Revoke.6. Click Yes.7. Change the Reason field.8. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of th...
Page 240 - Add an email address to a certificate
Add an email address to a certificate 1. In the device options, click Security Options. 2. Click Certificates.3. Highlight a certificate.4. Press the Menu key.5. Click Associate Addresses.6. Press the Menu key.7. Click Add Address.8. Perform one of the following actions: • Click a contact.• Click Us...
Page 241 - Certificate shortcuts; PGP keys; PGP key basics
Certificate shortcuts • To view the certificate issuer, press the Space key. • To view the properties of a certificate, press the Enter key. • To view the security level of a certificate, press the Alt key and L. • To view the serial number of a certificate, press the Alt key and 8. • To view certif...
Page 242 - View properties for a PGP key; PGP key properties; Send a PGP key
3. Highlight a PGP® key.4. Press the Menu key.5. Click Fetch Updated PGP Key. View properties for a PGP key 1. In the device options, click Security Options. 2. Click PGP keys.3. Click a PGP® key.4. Click View Subkey. PGP key properties Revocation Status: This field displays the revocation status of...
Page 243 - Delete a PGP key; Clear the PGP data cache; PGP key status; Check the revocation status of a PGP key
4. Press the Menu key.5. Click Send via Email or Send via PIN. Delete a PGP key 1. In the device options, click Security Options. 2. Click PGP Keys.3. Highlight a PGP® key.4. Press the Menu key.5. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP®...
Page 244 - Change the trust status of a PGP key; Revoke a PGP key; PGP key revocation reasons
2. Click PGP Keys.3. Highlight a PGP® key.4. Press the Menu key.5. Click Fetch Status. Change the trust status of a PGP key 1. In the device options, click Security Options. 2. Click PGP Keys.3. Highlight a PGP® key.4. Press the Menu key.5. Click Trust or Distrust. Revoke a PGP key If you revoke a P...
Page 246 - Certificate servers; Add a certificate server
PGP key shortcuts • To view the display name of a PGP® key, press the Space key. • To view the properties of a PGP key, press the Enter key. • To view the security level of a PGP private key, press the Alt key and the comma (,) key. • To view the serial number of a PGP key, press the Alt key and the...
Page 248 - Key stores; About the key store
Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key storepassword. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synch...
Page 249 - Turn off automatic backup of key store data; Change the refresh rate for certificate revocation lists
Add contacts to your contact list automatically when you add items to the key store 1. In the device options, click Security Options. 2. Click Key Stores.3. Change the Key Store Address Injector field to Enabled.4. Press the Menu key.5. Click Save. Change the service that your device uses to downloa...
Page 250 - Smart cards; About using a smart card with your device
Reject certificate revocation lists from unverified CRL servers 1. In the device options, click Security Options. 2. Click Key Stores.3. Change the Accept Unverified CRLs field to No.4. Press the Menu key.5. Click Save. Your BlackBerry® device rejects certificate revocation lists from CRL servers th...
Page 251 - Import a certificate from a smart card; About smart password entry
2. Change the User Authenticator field to Smart Card.3. Press the Menu key.4. Click Save.5. Complete the instructions on the screen. Import a certificate from a smart card 1. In the device options, click Security Options. 2. Click Certificates.3. Press the Menu key.4. Click Import Smart Card Certs.5...
Page 253 - Turn off notification for smart card connections; Software tokens; About software tokens; VPN settings; About VPN profiles
3. Change the PIN Caching field to Enabled.4. Press the Menu key.5. Click Save. Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1. In the device options, click Security Options. 2. Click...
Page 254 - Change the user name and password for a VPN profile; Change the software token for a VPN profile
Prerequisites: Logging in to a VPN • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature. For more information, contact your administrator. • The Wi-Fi® network that your device is connected to must support connections ...
Page 255 - Third-party application control; About permissions for third-party applications; About direct Internet connections for third-party applications
About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should runautomatically when your device restarts. Verify security software 1. In the device options, click Security Options. 2. Click General Se...
Page 256 - Turn on safe mode; Set permissions for a third-party application; Connection permissions for third-party applications
3. Type the APN information.4. Press the Menu key.5. Click Save. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. Thissafe mode enables you to troubleshoot or remove any unwanted applications. 1. Remov...
Page 257 - Interaction permissions for third-party applications
Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Int...
Page 258 - Data permissions for third-party applications; Security troubleshooting; I cannot download a certificate
Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on yourBlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar e...
Page 261 - Service books and diagnostic reports; Service books; About service books; Delete a service book; Diagnostic reports; About diagnostic reports
Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...
Page 262 - View a diagnostic report; Submit a diagnostic report; Delete a diagnostic report; Set a default recipient for diagnostic reports
3. Click Diagnostics Test.4. Press the Menu key.5. Click Run. View a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key.3. Click Diagnostics Test.4. Highlight a report.5. Press the Menu key.6. Click View Report. Submit a diagnostic report 1. In the device options...
Page 263 - I cannot run or submit a diagnostic report; Wi-Fi diagnostic reports; About Wi-Fi diagnostic reports
I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps.• If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewis...
Page 264 - Set a default recipient for Wi-Fi diagnostic reports
10. Click Save. Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to thatrecipient. If you want to specify a recipient each time that you submit a report, do not set a de...
Page 265 - BrickBreaker; About BrickBreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy.The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...
Page 266 - BrickBreaker scoring; Play BrickBreaker
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in c...
Page 267 - Check the high scores on the BrickBreaker web site
2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. User Guide BrickBreaker 265
Page 269 - Glossary
Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with Black...
Page 275 - Legal notice
Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks,names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, andcountries around the world...