BlackBerry 8120 - Manual

Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball.• To move back a screen, press the Escape key.• To move to a list item or menu item, type the first letter of the item.• To select or clear a check box, press the Space key.• To view available values in a field, press the...

Camera and video camera shortcuts • To take a picture, press the Right Convenience key.• To zoom in to a subject before taking a picture, press the Volume Up key.• To zoom out from a subject before taking a picture, press the Volume Down key.• To change the flash mode for a picture or to turn on low...

• To type the alternate character on a key, press the Alt key and the character key.• To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is hi...

• To switch worksheets, pressO. Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation views, press Z.• To move to the next slide, verify that you are viewing the presentation in slide view. Press 6.• To move to the previous slide in slide view, verify that you are vi...

Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with yourBlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, per...

2. Click Place Call.3. Perform one of the following actions: • Type a phone number.• Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To a...

Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Default Call Volume field.5. Press the Menu key. 6. Cl...

2. Say "Turn prompts off." Set playback options for voice dialing 1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled.• To turn off playback for contacts, set the Name Playb...

6. Click Save. Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message.Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1. In the phone, press the Me...

Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call 1. During a conference call, press the Menu key. 2. Click Split Call.3. Click a contact. To return to the con...

Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu key.3. Click Replace Picture. 4. Highlight a picture.5. Press the Menu key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Del...

7. Click Clear Field. 8. Click the trackball. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes this service.• Verify that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one ...

3. Click Call Forwarding. 4. Press the Menu key.5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete. Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all ou...

5. Click Change Password. Fixed dialing About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list. You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing lis...

10. Click Save. Change a contact in your fixed dialing list 1. In the phone, press the Menu key. 2. Click Options.3. Click FDN Phone List. 4. Highlight a contact.5. Press the Menu key. 6. Click Edit. 7. Change the contact information. 8. Press the Menu key. 9. Click Save. Delete a contact from your ...

4. Set the Country Code and Area Code fields.5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key. 7. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not incl...

6. Click Save. A TTY indicator appears in the device status section of the screen.To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a p...

4. Change the Auto Answer Calls field to Out Of Holster.5. Press the Menu key. 6. Click Save. Reset a call timer 1. In the phone, press the Menu key. 2. Click Status.3. Click Last Call or Total Calls. 4. Click Clear Timer.5. Press the Menu key. 6. Click Save. Phone shortcuts • To answer a call, pres...

• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.• If your SIM card sup...

I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive toyour enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless serviceprovider. 41

Improve voice recognition of numbers 1. In the device options, click Voice Dialing. 2. Press the Menu key.3. Click Adapt Digits. 4. Complete the instructions on the screen. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset b...

Camera and video camera Take a picture 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon.• To delete the picture, click the trash can icon.• To set the picture as a caller ID picture or Home screen background, click the c...

Camera and video camera options Change the location for storing pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options.3. Perform one of the following actions: • In the camera, change the Store Pictures and Folder fields.• In the video camera, change the Folder fie...

Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options.3. Change the Video Format field. 4. Press the Menu key.5. Click Save. Set picture size 1. In the camera, press the Menu key. 2. Click Options.3. Set the Picture Size field. 4. Press the Menu key.5. Click S...

• To zoom out from a subject before taking a picture, press the Volume Down key.• To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media car...

Email messages Email message basics Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list fora specific email address.In a message list, click a message.If you open an MMS message and the content does not ap...

1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward.• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key...

Email message folders File an email message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight an email message. 2. Press the Menu key.3. Click File. 4. Highlight a message folder.5. Press the Menu key. Add, change, or delete an email message folder You can add, ...

2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the trackball. Click Send. • To resend t...

5. Click Folder Redirection. 6. Clear the check box beside the Sent Items folder. 7. Press the Menu key. 8. Click Save. Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in ...

Options for email message filters From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for a...

2. Click Options.3. Click Email Filters. 4. Highlight an email message filter.5. Press the Menu key. 6. Click Edit. 7. Change the options for the email message filter. 8. Press the Menu key. 9. Click Save. Change the order of email message filters 1. In a message list, press the Menu key. 2. Click O...

6. Click Delete. Email message forwarding Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature. For more information, contact your administrator...

5. Click Save. Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wirelessservice plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off emailmessage forwarding...

2. Click Show Address. To view the display name again, click a contact. Click Show Name. Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature. For more information, contact your administrator. If y...

Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, theBlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this discla...

Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options. 4. Set the Display Message Count field to None.5. Press the Menu key. 6. Click Save. To view the number of unopened messages again, set the Display Message Count field to U...

• To move to the bottom of a message list, press 7.• To move up a message, press 2.• To move down a message, press 8.• To move to the next date, press 6.• To move to the previous date, press 4. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your Bl...

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your devi...

• Verify that your email message filters are turned on.• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you r...

PIN messages PIN message basics About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use aBlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN m...

Create a link for a PIN You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message.When typing text, type pin: and the PIN. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To vie...

Hide sent messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Hide Sent Messages field to Yes.5. Press the Menu key. 6. Click Save. Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Cli...

SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wirelessservice provider sets up for SMS text messaging. If you have more than one phone number associated with your...

• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key.3. Click Delete Prior. 4. Click Delete. Note: Email messages that you delete using the Delete...

Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Add...

Message options View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes.3...

Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for theamount of time set in the Validity Period field. Depending on your wireless service provider, this...

• To view voice mail messages, press the Alt key and 7.• To view SMS text messages, press the Alt key and the question mark (?) key.• To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key.• To move down a screen, pres...

A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or Mo...

MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service pr...

4. Type a message.5. Press the key. 6. Click Send. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept th...

2. Click Options.3. Set the Importance field. 4. Press the Menu key.5. Click Save. Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, ...

MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture• Attach Audio• Attach Video• Attach Voice Note 3. Click a media file. Attach an appointment to an MMS message You can only se...

5. Click Add To Calendar. Add a contact to your address book from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key.3. Click View Attachment. 4. Press the Menu key.5. Click Add Contact. Message options Request delivery or read notification for an MMS message 1...

View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Ret...

• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not receivedan activation message (the message m...

Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or righ...

Typing input methods About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to providea quick an...

4. Click Save. Switch typing input methods when typing 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType. About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. Whenyou set a typing...

Delete a word from the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary.3. Highlight a word. 4. Press the Menu key.5. Click Delete. Custom dictionary About the custom dictionary If you type a word or letter combination that your BlackBerry® device does not re...

• To delete all custom dictionary items, press the Menu key. Click Clear Custom Dictionary. Delete all custom dictionary items 1. In the device options, click Custom Dictionary. 2. Highlight a custom dictionary item.3. Press the Menu key. 4. Click Clear Custom Dictionary. Stop adding items to the cu...

Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized.• To capitalize a letter, hold the letter key until the capitalized letter appears.• To type the alternate character on a key, press the Alt key and the character key.• To type an accented or special cha...

Search About search In a message list, you can search for messages using specific criteria that you can save for future use. You can also search for messagesby contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® dev...

Change the status of messages that the search should search for. Type: Change the type of messages that the search should search for. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search.3. Press the Menu key. 4. Click Recall. Change a saved search 1. In the list o...

1. In a message, attachment, or web page, press the Menu key. 2. Click Find.3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. Search for organizer data 1. In the search application, perform any of the following actions: • In t...

Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf,and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files. If you sav...

Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, or web page, press the Menu key. 2. Click Find.3. Type the text. 4. Press the Enter...

Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackball. 2. Click Go to Cell.3. Type the cell co-ordinates. 4. Click the trackball. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu ke...

• To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key.5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .tif file attachment, such as a scanned fax do...

2. Click Next Slide or Prev Slide. Rotate a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Rotate. Zoom in to or out from a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Zoom.3. Roll the trackball up or down. To zoom back to the original sli...

Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A.• To view the content of a cell, press the Space key.• To switch worksheets, pressO. Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation view...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

4. Set the Delete On field.5. Press the Menu key. 6. Click Save. It takes a short period of time for messages to be deleted over the wireless network.To delete messages on your device only, set the Delete On field to Handheld. Prerequisites: Wireless data synchronization • Verify that you have synch...

5. Press the Menu key. 6. Click Save. Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,changing conflict resolution options, and synchronizing organizer data using the synchro...

Empty the deleted items folder on your computer from your device Verify that your BlackBerry®device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this featureand that wireless email reconciliation is turned on. For more information, contact your administ...

• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Custom address book field data is not appearing on my computer You can only syn...

Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the Black...

• To load pictures on WML web pages only, set the Show Images field to On WML Pages Only.• To stop pictures from loading on all web pages, set the Show Images field to No.• To turn off placeholders for pictures, set the Show Image Placeholders field to No. 5. Press the Menu key. 6. Click Save Option...

5. Click Add Subfolder. File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks.3. Highlight a bookmark. 4. Press the Menu key.5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Expand a folder 1. Click a folder with a plus sign...

Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptionsfor updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories tha...

Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened.• Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1. On a web page, press the Menu key. ...

Browser options Clear a browser cache 1. In the browser, press the Menu key. 2. Click Options.3. Click Cache Operations. 4. Beside a cache type, click Clear. Clear browser history 1. In the browser, press the Menu key. 2. Click Options.3. Click Cache Operations. 4. Click Clear History. Turn on JavaS...

Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding.3. Clear the Auto mode check box. 4. Set the Default charset field.5. Click OK. Receive a prompt before run...

Set whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if yourdevice has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Set whether a prompt appears when your browser tries ...

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available.For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receivesa...

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSChost, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set wh...

I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. 145

Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key.3. Click Download. 4. Click OK. View properties for an application 1. In the device options, click Advanced Options. 2. Click Applications.3. Click an application. Delete a third-party applic...

Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough memory to add the application. 148

Media Media file management About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you conne...

Move a media file You can only move media files that you added. 1. In the media application, press the Menu key. 2. Click Explore.3. Navigate to a folder that contains media files. 4. Highlight a media file.5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Change the amoun...

Amplify the volume You can amplify the volume for songs, ring tones, and videos. 1. In the media application, press the Menu key. 2. Click Options.3. Change the Audio Boost field to Yes. 4. Press the Menu key.5. Click Save. Keep backlighting on when you play a video 1. In the media application, pres...

Delete a song or video from a playlist 1. In the media application, click Music. 2. Click Playlists.3. Click a playlist. 4. Highlight a song or video.5. Press the Menu key. 6. Click Delete. Change the order of songs or videos in a playlist 1. In the media application, click Music. 2. Click Playlists...

3. Highlight a playlist. 4. Press the Menu key.5. Click Rename. 6. Type a name for the playlist. 7. Click Save. Pictures View a picture 1. In the media application, click Pictures. 2. Click a category.3. Click a picture. Add a picture folder 1. In the media application, click Pictures. 2. Click My P...

7. Click Save. Rename a picture or picture folder You can only rename pictures or picture folders that you added. 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture or picture folder. 4. Press the Menu key.5. Click Rename. 6. Type a name for the picture or pictu...

4. Click Download Images. Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture. 4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image...

2. Click Zoom.3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click View Actual Size. Pan a picture Verify that you have zoomed in to the picture.In a picture, roll the trackball up or down. Rotate a picture 1. In a picture, press the Menu key. 2. Cli...

3. To encrypt media files on your media card, set the Encrypt Media Files field to Yes. 4. Press the Menu key.5. Click Save. To turn off media card encryption, set the Encryption Mode field to None. View the amount of available memory on a media card Verify that media card support is turned on.In th...

2. Press the Menu key.3. Click Format Card. Turn off media card support 1. In the device options, click Media Card. 2. Set the Media Card Support field to Off.3. Press the Menu key. 4. Click Save. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, pres...

• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media cardinto the BlackBerry device that you used...

Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions.3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To speci...

• To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. • To view a saved location, click From Favorites.• To view a location for a contact, click From Address Book.• To view a location that you viewed recently, click ...

Map options Set the GPS receiver that you use to track your movement 1. On a map, press the Menu key. 2. Click Options.3. Change the GPS Source field. 4. Press the Menu key.5. Click Save. Add a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Add To Favorites. Clear the map...

Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turn...

GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with other location-based information. For examp...

Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address.3. Type the contact information. 4. Click the trackball.5. Click Save. Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact. 2. Press the...

6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailin...

Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key.3. Click Edit. 4. Click the caller ID picture.5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Categories About categories You can create categories to group your contacts, ta...

Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...

2. Press the Menu key.3. Perform one of the following actions: • To add a contact to your address book, click Add.• To add all the contacts, click Add All.• To view information for a contact, click View.• To delete a contact from the address lookup results, click Delete.• To delete the address looku...

Copy a contact from your address book to your SIM card Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, click a contact. 2. Highlight a phone number.3. Press the Menu key. 4. Click Copy to SIM Phone Book.5. Press the Menu key. 6....

Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name, First name.3. Press the Menu key. 4. Click Save. To sort you...

Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the emailapplication on your computer, verify that the file name for the picture is ContactPicture.jpg. 178

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointmentsand meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Age...

4. Click the trackball. If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®Enterprise Server ...

Open an appointment or a meeting In a calendar, click an appointment or a meeting. Delete an appointment or a meeting 1. In a calendar, highlight an appointment or a meeting. 2. Press the Menu key.3. Click Delete. Switch days in Day view To move from one day to another using the navigation bar in th...

Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Fridayof each month). Respond to a meeting invitation 1. In a meeting invitation, press the Menu key. 2. Click one of the following menu items: • Accept or Accept with Commen...

Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options.3. Click General Options. 4. Change the Initial View field.5. Press the Menu key. 6. Click Save. Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Cli...

Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, ifyour device is associated with a work email account and a personal email account, you might be able to view your work ca...

2. Click Default Services.3. Change the Calendar (CICAL) field. 4. Press the Menu key.5. Click Save. Calendar shortcuts For shortcuts to work in Day view, in the calendar options, change the Enable Quick Entry field to No. • To schedule an appointment, press the period (.) key.• To move to the next ...

Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New.3. Type the task information. 4. Set a due date for the task.5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, o...

Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Highlight a category. 4. Press the Menu key.5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Task list options Sort contacts or tasks...

1. In an application, press the Menu key. 2. Click Options.3. If necessary, click General Options. 4. Change the Confirm Delete field to No.5. Press the Menu key. 6. Click Save. View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press ...

Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New.3. Type the memo information. 4. Press the Menu key.5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Edit. 4. Change the memo information.5. Click the trackball. 6....

• To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Delete. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tas...

Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...

Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snoozetime for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selec...

Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard.• To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator,...

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetoothenabled device, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...

Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth. 2. Click a paired Bluetooth® enabled device.3. Click Device Properties. 4. In the Device Name field, change the name for the Bluetooth enabled device.5. Press the Menu key. 6. Click Save. Delete a paired Bluetooth en...

Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000. My list of pai...

Date and time Set the date and time 1. In the device options, click Date/Time. 2. Set the date and time.3. Press the Menu key. 4. Click Save. Get the date and time from the wireless network automatically 1. In the device options, click Date/Time. 2. Change the Time Zone field.3. Perform one of the f...

Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, andbrowser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...

5. Change the notification profile. 6. Press the Menu key. 7. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2. Highlight a notification profile.3. Press the Menu key. 4. Click Delete. Change your ring ton...

Silence your device In the profile list, perform one of the following actions: • To receive LED notification only, click Quiet.• To receive vibrate notification only, click Vibrate.• To turn off all notification, including notification profile exceptions and LED notification, click Off. View a list ...

The battery power level for your device is low. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options. 4. Set the LED Connection Indicator field to Off.5. Press the Menu key. 6. Click Save. To turn on Bluetooth® connection notifi...

• Delete Name Delete a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Delete. About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring...

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact.3. Perform one of the following actions: • If the contact i...

• Remove Note: If you click Remove, the contact who sent the invitation does not receive confirmation that your email address is a correct emailaddress. Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the origina...

4. Click OK. Move a contact to a different group A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key.3. Click Mo...

2. Click the trackball. Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, click the trackball. 2. Click Send a File.3. Perform one of the following actions: • To send a picture...

Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite.3. In the drop-down list, click a contact. 4. Click OK. Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications. 1. In Blac...

5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Men...

Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Se...

• To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key.3. Click Hide. To view a hidden a...

Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, youmight not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/K...

3. Press the Menu key. 4. Click Delete. Download a theme Verify that your wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key.3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® de...

Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provideror administrator. 1. In the device options, click Language. 2. Change the Language field.3. Press the Menu key. 4. Click Save. Ad...

Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Set the Name Display field to Last name, First name.3. Press the Menu key. 4. Click Save. To sort you...

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wirelesscoverage indicators, see the printed documentation that came with your device. Turn off a ...

Green: Your device is connected to another Bluetooth® enabled device. Yellow: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1. In the device options, click Scree...

5. Click Add Network. 6. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network. • To scan for a wireless network that is already known to your BlackBerry® device, click Select From Known Net...

Wi-Fi connection settings About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and if your wireless service plan supports it, you might be able to access services (for example, emailservice) over a Wi-Fi network. For more information, contact your wireless service provider. You c...

WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use ...

9. In the Security Warning dialog box, click Yes. If the root certificate contains multiple certificates, all the certificates are installed on your computer.To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager tosync...

Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. Us...

Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access point to which your device should connect. Primary DNS: Type the primary DNS to which your device should connect. Secondary DNS: Type the secondary DNS to which your device should connect. Default gateway ...

• Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. • If your wireless service provider supports UMA, verify th...

SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to accesscontacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® dev...

Protect your SIM card with a PIN code Verify that your wireless service provider has provided you with a SIM card PIN code. 1. In the device options, click Advanced Options. 2. Click SIM Card.3. Press the Menu key. 4. Click Enable Security.5. Type your SIM card PIN code. 6. Click the trackball. Note...

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When youtry to type your password again, the characters that you type appear on the screen. If you exceed the number of allow...

Set a limit for device password attempts 1. In the device options, click Security Options. 2. Click General Settings.3. Set the Number of Password Attempts field. 4. Press the Menu key.5. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one...

3. Set the random password fields. 4. Press the Menu key.5. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key.3. Click Edit. 4. Change the passwo...

3. Click Delete. Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change Password. Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key.3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Cl...

When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deletinga copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key. Protect your device data Verify that ...

About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. Whencontent compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, andmemos. Yo...

• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, c...

Smart cards About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to usesmart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the fo...

Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart cardto unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings.3. ...

• Verify that the Wi-Fi® network that your device is connected to supports connections to a VPN. For more information, contact your administrator. • If you use a software token to log in to a VPN, verify that the software token is on your device and that the software token information that appears i...

Security troubleshooting I cannot type a password Verify that you are using the multi-tap input method. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader.• Verify that the smart card is insert...

Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on yourdevice. For example, you can control whether third-party applications can access dat...

1. In the device options, click Advanced Options. 2. Click Applications.3. Highlight a third-party application. 4. Press the Menu key.5. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions.• To set permissions for all third-p...

Set whether third-party applications can communicate with other applications on your BlackBerry® device, such as the device runtimestore, the persistent store, or global events. Device Settings: Set whether third-party applications can turn on or turn off your device or change device options, such a...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy.The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball.• To release the ball in ca...

Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an email account that uses a BlackBerry...

Troubleshooting BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key.Assign a different application to the key. Some features are not available on my device Depending on your wireless servi...

Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bl...

Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camerabefore the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point ind...

SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key forthe first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word ...

My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® devicepassword and you reset your device, unlock your device. Maps troubleshooting Diagonal lines appear ...

Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support thecharacters. For more information, contact your wireless service provider or administrat...

Security troubleshooting I cannot type a password Verify that you are using the multi-tap input method. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader.• Verify that the smart card is insert...

View the version number of the BlackBerry Device Software on your device In the device options, click About.To return to the device options, press the Escape key twice. I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the ...

Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to thatrecipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient....

Glossary ADN abbreviated dialing number APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a devicethat is running the BlackBerry Application Suite. BlackBerry ...

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