Page 3 - Contents
Contents Setup and basics........................................................................................................................................... 6 New in this release.....................................................................................................................
Page 6 - Setup and basics; New in this release; Introducing BlackBerry 10 OS version 10.3.1; BlackBerry Blend; BlackBerry Assistant
Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3.1 BlackBerry 10 OS version 10.3.1 introduces powerful new features designed to boost your productivity, such as BlackBerry Blend, BlackBerry Assistant, and Battery Saving Mode. It also introduces updates to existing featu...
Page 7 - Updated look and feel; Android apps
Learn what you can say or type in the BlackBerry Assistant, 217 Things you can do with the BlackBerry Assistant, 215 Updated look and feel Splashes of color, flattened buttons and screen layouts, and new wallpaper and icons – these are some of the elements you will notice with the fresh new look of ...
Page 8 - Battery; BlackBerry Hub
Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are.Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mod...
Page 9 - Calendar; Contacts; BlackBerry Remember
Set an out-of-office reply, 85 Calendar The Calendar app now has an Agenda view and a Meeting Mode feature. The Agenda view lets you see your appointments and tasks for the week. The Meeting Mode feature automatically changes the notification behavior of your BlackBerry device when the device detect...
Page 10 - BlackBerry Balance; Notifications and ringtones; Camera
Related information Change the default view in the Remember app, 275 Search for an entry in the Remember app, 274 Create a folder or task list in the Remember app, 270 Add tags to an entry, 271 BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now avail...
Page 11 - BlackBerry Story Maker; Pictures
By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use. Automatic suggestions allow you to focus less on the Camera app and more on capturing the moment! And, if you take a picture using Time Shift mode, you now have th...
Page 12 - Videos; Music
automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app. Related information About automatic stories, 108 Set how pictures are organized in albums, 112 Add a picture to the Favorites screen, 112 Add a picture to BlackB...
Page 13 - Device Monitor; Settings menus; Advanced interactions; Security
Device Monitor To help you track your data usage, the Device Monitor screen lets you see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that a...
Page 14 - Your device at a glance
To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears; the subject line and other message details are...
Page 15 - What's different about the BlackBerry 10; How do I get back to the home screen?
6. Mute (Press); BlackBerry Assistant (Press and hold)7. Volume down8. USB port9. Door to access the micro SIM card slot and the media card slot What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from o...
Page 16 - How do I change my settings and options?
How do I change my settings and options? Do any of the following:• To find the settings and help for an app, swipe down from the top of the screen.• To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings . Note: In an app, to find the device settings...
Page 17 - Where is my email or other messages?
Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and ...
Page 18 - Where are the phone keys and my notification settings?; Phone keys; Notification settings; How do I edit or move text?; Select text
Where are the phone keys and my notification settings? Phone keys To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers . To decline a call, touch the circle at the bottom of the screen and slide your finger to th...
Page 21 - What is BlackBerry Link?; Notification icons
How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home screen, tap . What is BlackBerry Link? Bla...
Page 22 - Menu icons; Setting up your device; Insert the SIM card
Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.Here's a description of the most common menu icons: Icon Description Open a menu of actions Open a list of ways to navigate or filter informati...
Page 23 - Insert a media card
Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. 1. Open the door on the left side of your device. 2. With the metal contacts facing away from you, insert the micro SIM card into the top slot as shown. Insert a media card 1. O...
Page 24 - Set up your device using the Setup app
2. With the metal contacts facing away from you, insert the media card (microSD card) into the bottom slot. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app. You can use the Setup app to do any of the following:• Learn about n...
Page 25 - Using gestures; Move around the home screen
• Learn how to transfer content from your old device• Customize your sounds and notifications• Set a password for your device• Set up payment options for purchases from the BlackBerry World storefront• Customize your device settingsThe Setup app prompts you to sign in with your existing BlackBerry I...
Page 26 - Peek at the BlackBerry Hub
3. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left. Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the b...
Page 27 - Show the menus
Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus. Do any of the following: • To see more actions that you can perform in an app, tap...
Page 28 - Scroll and move between items
Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. Do any of the following:• To scroll, slide your finger up and down. User Guide S...
Page 29 - Use a slider
• To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the ...
Page 30 - Select items
Select items Do any of the following:• To select an item, simply tap it. If the item can be opened, it opens.• To highlight an item without opening it, touch and hold the item.• To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more i...
Page 31 - Zoom in to or zoom out from the screen
Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Do any of the following:• To zoom in, slide your fingers apart. • To zoom ou...
Page 32 - Lift to wake; Flip to mute
• Lift to wake• Flip to mute• Flip to save power• Hold to stay awake Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen to sta...
Page 33 - Flip to save power; Hold to stay awake; Personalizing your device
Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into standby mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms. To turn on or turn off this feature, tap Settings > Advanced...
Page 34 - Device Switch; Preparing to switch devices; Update BBM; Switching from a BlackBerry device
Device Switch Switching to your new BlackBerry 10 device has never been easier. Whether you are switching from an iPhone, an Android device, or a BlackBerry device, there are several options that you can use to transfer your data.There are two ways you can switch to a BlackBerry 10 device:• The Devi...
Page 36 - Back up your device data; Switching from a device running BlackBerry Device
Transfer method Data transferred Requirements SIM card • Contacts • SIM card• Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, p...
Page 37 - Using your BlackBerry ID to switch devices; Find your BlackBerry ID on your old device; Switching from a BlackBerry 10 device
• Download and use the Device Switch app• Use a media card• Add email accounts to your new device Using your BlackBerry ID to switch devices When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password. It's important to use the same Bl...
Page 38 - Transfer data using the Device Switch app; Transfer data to a new device using BlackBerry Link on
Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running Android 2.3 and later to your new BlackBerry 10 device.In ...
Page 40 - After you switch devices; Add accounts to your new device
1. On the home screen of your new device, swipe down from the top of the screen. 2. Tap Settings . 3. Tap Accounts. 4. Tap Email, Calendar and Contacts . 5. Enter the email address for the account that you want to add. 6. Tap Next . 7. Enter the email account password. 8. Tap Next . After you add th...
Page 42 - Troubleshooting: Device Switch; I can't switch my SIM card to my new BlackBerry 10 device; I can't transfer items using my media card; BlackBerry ID
• To reinstall multiple apps and games, at the bottom of the screen, tap > . Tap the apps and games that you want to reinstall. Tap . Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device Some of the data from my previous device isn't on my new device The type o...
Page 44 - Using your BlackBerry ID on a new device; How do I reset my lost or forgotten BlackBerry ID
3. Tap . Using your BlackBerry ID to switch devices Using your BlackBerry ID on a new device When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous d...
Page 45 - Phone and voice; Phone; Phone icons; Incoming calls; During a call
Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon Description ...
Page 46 - Making and receiving calls; Make a call; Call a recent number or speed dial contact; Answer or decline a call
Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap . 2. Dial a number. 3. Tap Call . Call a recent number or speed dial contact 1. In the Phone app, tap . 2. Tap a name, number, or speed dial contact. ...
Page 48 - Start a conference call; Answer a second call while already on a call
2. Tap > Holster . 3. Do any of the following:• Turn on the Answer a Call by Removing Device From Holster switch. • Turn on the End Call by Putting Device Back in Holster switch. Automatically answer a call when a Bluetooth headset is connected 1. In the Phone app, swipe down from the top of the ...
Page 49 - Make another call while already on a call; Add a contact or number to your speed dial list
• To put the first call on hold and answer the second call, tap Hold Current Call . Touch and hold the circle in the middle of the screen and slide your finger to the left. Release your finger when the circle covers . • To end the first call and answer the second call, tap End Current Call . Touch a...
Page 50 - Add a contact to your keyboard speed dial list; Delete a contact from your keyboard speed dial list; Hide your speed dial list on the Calls screen
Add a contact to your keyboard speed dial list 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Shortcuts and Speed Dial . 3. On the screen, tap the key that you want to associate with the contact. 4. Tap Speed Dial . 5. Tap the contact that you want to associate wi...
Page 51 - Call waiting, call forwarding, and call blocking; How do I block calls?; Turn on or turn off call waiting; Set up call forwarding
Call waiting, call forwarding, and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wir...
Page 52 - Phone options; Turn on Priority Calling
Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. 1. In the Phone app, swipe down from the top of the scree...
Page 54 - Find your own phone number; Troubleshooting: Phone; I can’t put a call on hold to answer an incoming call; About notifications; Notification profiles
Find your own phone number 1. In the Phone app, tap . 2. Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen. Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type mynumber followed ...
Page 55 - Edit your notification profiles
Customized app notifications You can set customized notification settings for apps within a specific profile. App-level customizations are set on a per-profile basis, meaning you can set different notification settings for the same app. App customizations override the settings for notification profi...
Page 59 - View and respond to Instant Previews; Turn off Instant Previews
3. At the bottom of the screen, tap Level 1 Settings . 4. Do any of the following:• Turn on the Sound , LED , or Instant Previews switch. • Change the Ringtone or Vibrate settings. View and respond to Instant Previews You can use the Instant Previews feature to view previews of incoming email messag...
Page 60 - About Lock Screen Notifications; Turn off Lock Screen Notifications
About Lock Screen Notifications You can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM messages, text messages, and more on your BlackBerry device without having to unlock it. Turn off Lock Screen Notifications By default, Lock Screen no...
Page 61 - Troubleshooting: Notifications and ringtones; My device doesn't ring or vibrate when I receive a call or message; My device doesn't display Instant Previews; Voicemail
Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions:...
Page 62 - Set up your voicemail; Using a visual voicemail service; Listen to a visual voicemail message
Your service provider might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device.Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual...
Page 64 - BlackBerry Hub and email; Staying connected with the BlackBerry Hub
BlackBerry Hub and email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the ...
Page 65 - Setting up and managing accounts; Set up email or other types of accounts on your device
Setting up and managing accounts You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. Set up email or other types of accounts on your device 1. On the home screen, swipe down from the top of the screen. 2. Tap S...
Page 66 - Add an email account supported by Microsoft Exchange ActiveSync
Setting up work accountsAdd a work account supported by an EMM solution from BlackBerry If your organization uses an EMM solution from BlackBerry, you can add your work account to your device and take advantage of features like BlackBerry Balance. If your organization hasn't upgraded to BlackBerry E...
Page 69 - I can't add a second social networking account; BlackBerry Hub message list icons
• If you're trying to add a work account supported by an EMM solution from BlackBerry, make sure that you have an activation password from your administrator. • If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider t...
Page 70 - Viewing and searching messages; Navigate your list of messages and notifications; View filed email
Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notific...
Page 73 - Share or save your attachments
View attachments sent to you You can quickly find and view the files sent to you and avoid searching through your messages. In the BlackBerry Hub, do one of the following: • To see all of the files that you received as attachments, tap . • To view attatchments in a message, tap a message. Tap the at...
Page 74 - Send email and messages from the BlackBerry Hub; Reply to or forward an email
Send email and messages from the BlackBerry Hub From the BlackBerry Hub, you can send email, text messages, Facebook messages, direct Twitter messages, LinkedIn messages, BBM messages, or other types of chat messages, depending on your wireless service plan and the accounts that you added to your Bl...
Page 75 - Add a BCC recipient to an email; Compose an email in plain text format
Add a BCC recipient to an email 1. While composing a message, tap > . 2. Type a contact name or email address. Send an email or a meeting invitation when composing another message When you compose an email, you can also send a meeting invitation to a recipient or send a separate email. 1. While c...
Page 76 - Forward a PIN message as an email; Managing messages; Delete a message; Filing email
Forward a PIN message as an email You might want to archive the information that you send or receive in a PIN message. You can forward the message to yourself or others as an email. 1. In the BlackBerry Hub, touch and hold a PIN message. 2. Tap . Managing messages Stay organized by managing your mes...
Page 77 - Keep all email from a folder on your device; Use BlackBerry Hub Instant Actions
• To add a folder, touch and hold the folder that you want to use as the parent folder. Tap . Type a name for the folder. Tap OK . • To rename a folder, touch and hold the folder. Tap . Type a new name for the folder. Tap OK . • To delete a folder, touch and hold the folder. Tap . Keep all email fro...
Page 79 - Securing your email
Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIME or PGP protected messages or IBM Notes email encryption on your BlackBerry device. Digitally signing or encrypting messages adds another level of security to email messages that you se...
Page 81 - Update secure email settings; Secure email icons
certificate statuses are received for all recipients. If certificates can't be found or are invalid, the recipients' names appear as red. Update secure email settings Depending on your permissions, you can change the email security that is used for all the messages you send. For example, if you use ...
Page 82 - Navigating the BlackBerry Hub; Peek at your messages in the BlackBerry Hub from anywhere
Icon Description The digital signature was successfully verified. There is not enough information to verify the digital signature. The digital signature failed verification. A certificate is attached to the email. Multiple certificates are attached to the email. A PGP key is attached to the email. T...
Page 84 - Jump to the next or previous message; Check your upcoming events from the BlackBerry Hub
Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list. 3. To open the highli...
Page 85 - Customizing BlackBerry Hub settings
Add a contact from the BlackBerry Hub 1. In the BlackBerry Hub, touch and hold a message. 2. Tap . • To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. • To add the contact as a new contact, tap . 3. Tap Save . Refres...
Page 90 - Unsubscribe from public warning messages
Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub 1. In the BlackBerry Hub, tap . 2. Tap Facebook , Twitter , or LinkedIn . 3. Tap . 4. Type your status. 5. Tap Post , Tweet , or Send . Make a phone call from the BlackBerry Hub 1. Tap > Calls . 2. Tap . About public warnin...
Page 91 - Troubleshooting: BlackBerry Hub; I'm not receiving messages; I can only see email for the last 30 days; I can't see the recipients for a message
Troubleshooting: BlackBerry Hub I'm not receiving messages Try the following: • If you recently changed an account password, make sure that you update the password in the Accounts settings on your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap > Accounts . Tap a...
Page 92 - joyn; About joyn
If you use a work account that is supported by a BlackBerry Enterprise Server, your administrator might not allow you to send text messages, but you might still be able to receive text messages. I can't attach a file to a text message The file might be too large, or your wireless service plan might ...
Page 93 - Invite other joyn contacts to a chat; Delete a joyn chat; Call a joyn contact
• To attach a picture or file, tap . 3. Tap Send . Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyon...
Page 95 - Media; Change the media volume; Supported audio and video file extensions,
Media Change the media volume When music is playing, do any of the following:• To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key o...
Page 96 - Troubleshooting: Media; I can't open a media file
File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM WMV WMV 9 WMA AAC — AAC AMR — AMR FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA — AAC, MP3, PCM MP3 — MPEG-3 OGG — FLAC, Vorbis QCP — QCELP SPMID — SP-MIDI WAV — PCM, GSM WMA — WMA 9, WMA 10 T...
Page 97 - Camera icons; Taking pictures and recording videos; Take a picture
Camera icons Icon Description Switch between the front-facing and the rear-facing cameras. Take a picture. Record a video. Turn on the flash while recording a video. Stop recording a video. Touch and hold anywhere on the screen to permanently lock the focus on that area of the screen. Tap anywhere o...
Page 98 - Turn on autofocus lock; Set the timer to take a picture
• To take continuous pictures when you have Burst shooting mode turned on, touch and hold . The number of pictures you took in Burst mode appears in the lower-left corner of the screen.The camera stops taking pictures when you take your finger off of the icon. Tip: You can turn on grid lines to help...
Page 99 - Peek at the last picture or video that you took; Record a video; Set the video size
Peek at the last picture or video that you took You can peek at the last picture that you took or the video that you recorded to see if you captured what you wanted. 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail.• To return to the Camera...
Page 100 - Take the best picture possible using Time Shift mode
Take a panoramic picture The panoramic feature on your BlackBerry device takes multiple pictures and seamlessly combines them into one picture. This shooting mode works well when you're trying to capture a breath-taking vista or a large group of people. Note: Panorama mode can't be used with Burst o...
Page 101 - Change the capture settings
• To delete the picture, tap . Replace a person's expression using Time Shift mode 1. In the Camera app, tap > . 2. To take a picture, tap . Hold the camera steady until the picture appears. 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a re...
Page 102 - Shooting modes; Scene modes
Shooting modes Shooting modes change the way that the camera takes pictures and records videos. For example, you can use Burst mode to take multiple pictures quickly. Icon Description Normal This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video c...
Page 103 - Turn off the Auto Suggest feature; Changing the camera settings
Icon Description Auto This mode is the most common mode and is available for the camera, video camera, and Time Shift mode. Use Auto mode to capture a wide variety of everyday scenes. Action This mode is available for the camera and Time Shift mode. Action mode can help to take pictures of fast-movi...
Page 104 - Troubleshooting: Camera
Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device. 1. In the Camera app, tap > Settings . 2....
Page 105 - I can't take a panoramic picture that isn't blurry
I can't turn on the flash or use the video light Try the following actions: • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. • The flash might still be charging. Wait a moment and then try again.• Make sure you're using the ...
Page 106 - Pictures icons; Zoom in or out on a picture
Pictures You can use the Pictures app to organize the pictures you take with and add to your BlackBerry device. You can also edit, share, and display your pictures. Automatically generated stories compile your pictures and videos based on location, the date taken, and items that you added to the Fav...
Page 107 - Crop or rotate a picture; Enhance a picture
Pan a picture 1. Zoom in on a picture. 2. Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest. Y...
Page 108 - Add a filter to a picture; Add a frame to a picture; About automatic stories
• To discard your changes, tap > . Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Add a filter to a picture Use the filters in the picture editor to add a fun finishing touch to your pictures. You can add filt...
Page 109 - Add a picture to BlackBerry Story Maker
Change the settings for automatic stories You can change the settings to improve the automatic stories that your BlackBerry device generates. Turning on geotagging and adding your home address helps your device group pictures and videos together in a logical way. For example, when you turn on geotag...
Page 110 - Hide a picture from view
3. Do one of the following:• Tap an existing story.• Tap Create New Story . 4. If necessary, edit the story. Tip: You can add multiple pictures to a story at the same time by tapping > . Tap the pictures that you want to use. Tap . Hide a picture from view If you have pictures on your BlackBerry ...
Page 111 - Share a picture; Take a screen shot of your device; Organizing your pictures and albums; Create a picture album
• To view all of the pictures taken in the visible area of the map on the screen, tap . • To search for a location to move the map view to, tap > . In the search field, enter an address or descriptive word, such as "coffee" or "hospital." Tap a search result. Share a picture You c...
Page 112 - Add a picture to the Favorites screen
4. In the Location drop-down list, tap the location that you want to save the album to. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move . Set how pictures are organized in albums 1. In the Pictures app, swipe down from the top of the screen. Tap . 2. In the So...
Page 113 - Supported picture file extensions; Music icons
1. In the Pictures app, touch and hold a picture. 2. Tap . Tip: You can add multiple pictures to the Favorites screen at the same time by tapping > . Tap the pictures that you want to add. Tap . To delete a picture from the Favorites screen, in the Pictures app, tap > . Touch and hold a pictur...
Page 114 - Playing your music; Change the volume of your music
Icon Description Play a song or play all of your music. Shuffle your music. To stop shuffling your music, tap the Shuffle icon again. Repeat the song currently playing or repeat all. To stop repeating, tap the Repeat icon again. Listen to the FM Radio. Playing your music Play, pause, or skip a song ...
Page 115 - Creating playlists and organizing your music; Create a playlist; Add the music that's currently playing to a playlist
Creating playlists and organizing your music In the Music app, on the Playlists screen, you can create and listen to your own playlists, or play the collections of songs that your BlackBerry device gathers for you. In each playlist and collection, you can see which artists and albums are featured. C...
Page 116 - Add a song to the Favorites screen; Set a song as your ring tone; Set the audio in the Music app
Add a song to the Favorites screen 1. In the Music app, touch and hold a song. 2. Tap . 3. To view the songs that you added to the Favorites screen, in the Music app, tap > . To remove a song from the Favorites screen, touch and hold a song. Tap . Set a song as your ring tone 1. In the Music app,...
Page 118 - Videos icons; Play or pause a video; Rotate a video
Videos icons Depending on your device model, some of these options might not be available to you. For example, if your device doesn't have a camera, the does not appear. Icon Description View all of your videos organized by the date that they were recorded. View your videos organized into albums. Vi...
Page 119 - Change the length of a video; Enhance a video; Add slow motion to a video
• To save your changes, tap Save . • To discard your changes, tap > . Change the length of a video 1. In the Videos app, touch and hold the video that you want to change. 2. Tap > . 3. Touch and hold the paddle icons and slide your finger until your video is the length that you want. The secti...
Page 120 - Add filters to a video; Add a video to BlackBerry Story Maker; Organizing your videos and albums
• To save your changes, tap Save . • To discard your changes, tap > . Add filters to a video You can use the video editor on your BlackBerry device to add filters to your video to change the appearance. Some options include black and white, vintage, and aged filters. 1. In the Videos app, touch a...
Page 121 - Create a video album; Move a video to a different album; Rename a video; Add a video to the Favorites screen
Create a video album You can use albums to organize your videos based on events, people, dates, or any other category that you can think of. 1. In the Videos app, touch and hold a video. 2. Tap . 3. Tap . 4. In the Location drop-down list, tap the location that you want to save the album to. 5. If n...
Page 122 - About BlackBerry Story Maker; Create a story using BlackBerry Story Maker
Repeat videos If you want your videos to play in a continuous loop, you can turn on the repeat function in the Videos app. When this feature is turned on, all of the videos that you watch play in a continuous loop, not just the video that was playing when you turned on repeat. 1. When a video is pla...
Page 123 - Editing stories in BlackBerry Story Maker; Add to or delete media from an existing story; Change the order in which media appears in a story; Edit the media used in a story
6. To preview the story that you created, tap the story. Tip: If you chose an album to select pictures and videos from, you can tap to go back and add pictures and videos from another album. Editing stories in BlackBerry Story Maker You can edit your stories using options such as themes, reordering ...
Page 124 - Change the music or titles in a story; Change the theme in a story; Delete a story in BlackBerry Story Maker
5. Tap . 6. Make your changes. Tap Save . 7. Tap Done . Change the music or titles in a story 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Do one of the following: • To change the music, tap > . • To change the titles, tap > . 4. When you're done...
Page 125 - Media sharing; About sharing media
Change your BlackBerry Story Maker settings 1. In BlackBerry Story Maker, swipe down from the top of the screen. 2. Tap . • To change the resolution that stories are saved in, turn on or turn off the Save in 1080p Resolution switch. • To change the location where stories are saved to, turn on or tur...
Page 126 - Play or view your media file on a DLNA Certified device
• Play on : In the Music, Pictures, and Video apps, use the Play on feature to automatically play or view a file on a selected DLNA Certified device. • Media Sharing : In the Media Sharing settings, if you selected a DLNA Certified device or a Miracast device to share media files with, the device th...
Page 127 - About FM Radio; Scan for radio stations; Listen to the FM Radio
About FM Radio You can use the FM Radio in the Music app on your BlackBerry device to tune in to frequencies that broadcast FM stations and listen to all of your favorite FM stations. To use the radio, connect your headphones to your device. Your headphones work as the radio antenna.The FM Radio mig...
Page 129 - Customize your device settings; Customize your Quick Settings
Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about...
Page 130 - Overview of device settings
Overview of device settings Item Description Airplane Mode • Turn off all wireless connections. Networks and Connections • Set your USB connections, including USB Mass Storage Mode, Charge Only Mode, and a manual IP address. • Access airplane mode to turn off all your connections.• Set up connection...
Page 133 - Update your device software; Turn on automatic updates for your device software
Item Description Payment Options Accessibility • Use BlackBerry Screen Reader.• Turn on Magnify Mode and Reverse Contrast.• Change settings for closed captioning, screen brightness, font size, hearing aid compatibility, and TTY. About • Find general information about your device, such as hardware in...
Page 134 - Battery and power; Turn off your device
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Software Updates . 3. Tap . 4. Turn on the Automatically download and install Software Updates switch. Restore your device to its factory default settings using BlackBerry Link If you restore your BlackBerry 10 device...
Page 135 - Put your device in standby mode; Restart or reset your device; Charge your device
Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. To wake up your device, swipe up from the bottom of the device screen. Restart or reset your device ...
Page 136 - Keeping your battery charged; Battery and charging icons
Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • Avoid using your device while it's charging to help it charge faster.• Charge your device often, even when the battery charge isn't low.• A...
Page 137 - Check your battery power level; and storage space on your device
Icon Description The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device. There is a problem with the battery, and the battery might need to be replaced...
Page 138 - LED and battery notifications
View battery and usage stats for a specific app or service 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor . 3. Tap an app or service. Close or delete apps from the Device Monitor screen If you notice that an open app is using a lot ...
Page 139 - Using Battery Saving Mode; Change your Battery Saving Mode settings
A solid green LED can indicate that your device is plugged into a charger and that charging is complete. Using Battery Saving Mode If your battery power level is draining, you can set up Battery Saving Mode to turn on automatically and help make your battery last longer when you need it most! When B...
Page 140 - How can I extend battery life?; Dim the screen; Decrease volume; Close apps
How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: Dim the screen Prolong battery life by changing your device settings to dim the screen.Do any of the following: • To adjust the screen ...
Page 141 - Update your software; Device and battery safety; Device and battery disposal
• To turn off a connection, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections . • To delete a saved Wi-Fi network, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Wi-Fi > . Tap and hold ...
Page 142 - Connections; Check which wireless networks your device connects
BlackBerry and environmental sustainability BlackBerry is committed to reducing the environmental impact of BlackBerry products. To learn more about the sustainability efforts at BlackBerry, visit http://ca.blackberry.com/company/about-us/corporate-responsibility/product- sustainability.html . View ...
Page 143 - Give your device a nickname; Wireless connections icons
Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > About...
Page 144 - Choosing a connection; Network connections
There is an error with your SIM card. For information on what the error is, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Mobile Network . You can only make emergency calls. The following icons appear in the upper-left corner of the home s...
Page 145 - Shared Internet connections; VPN connections
You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. Your device appears on your computer as a mapped drive. If you turn on the USB Mass Storage Mode feature, your device appears on your computer as a removable storage device. You can usually use a...
Page 146 - Connect to the mobile network
Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections th...
Page 151 - Wi-Fi network settings
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Wi-Fi . 3. Check that the Wi-Fi switch is on. 4. Tap . 5. Tap a network.• To disable the network, turn off the Enable Connections switch. • To re-enable the network, turn on the Enable Co...
Page 153 - Add a VPN profile
4. Tap Miracast > Share Screen . 5. Tap the device that you want to display your screen on. To stop displaying your screen, on the Wi-Fi screen, tap Miracast > Disconnect . Add a VPN profile You need a Wi-Fi or VPN connection before you can add a new VPN profile.A VPN profile contains the info...
Page 154 - Bluetooth connections; Turn on Bluetooth technology
• If your email account is a work account, your device might prevent connections to certain wireless access points. For more information, contact your administrator. Still not connected? OK, try the following: • Check that the settings for the Wi-Fi network are correct. To find out which settings to...
Page 158 - device; Supported Bluetooth profiles and services
• To receive a daily summary message of information about the day, (for example, the weather, a list of upcoming events in your calendar), and the number of unread email messages, turn on the Today View Message switch. • To change which accounts the Bluetooth enabled device can access, in the Messag...
Page 160 - I keep losing the connection with my Bluetooth enabled car kit
Profile Description Remote SIM Access Profile (rSAP) This profile allows a Bluetooth enabled device, such as a car phone, to connect to your BlackBerry device when your device is connected to a GSM network. The profile lets the Bluetooth enabled device use the SIM card functionality of your BlackBer...
Page 161 - USB connections; Access the files on your media card from an external device
USB connections You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. When you connect your device to your computer using a USB cable, you can charge your device.When you connect your device to your computer using a USB cable, your device appears as...
Page 162 - Mobile Hotspot; Sharing your Internet connection using Mobile Hotspot mode; Use Mobile Hotspot mode to share your Internet connection
2. Tap Settings > Networks and Connections > USB . 3. Turn on the Manual IP Address switch. To edit the IP address, tap the IP Address drop-down list and change the IP address numbers. Troubleshooting: USB connectionsMy device isn't recognized when I connect it to my computer If your computer ...
Page 164 - I can't connect multiple devices to my mobile hotspot; Use Internet tethering to share your Internet connection
I can't connect multiple devices to my mobile hotspot Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot, or the number of devices you can connect might be less than eight. Internet tethering Internet tethering allows you to share your B...
Page 165 - Monitor your wireless data usage; BlackBerry Keyboard and typing; Show the keyboard
• If you're using your device for work, your organization might not allow the use of Internet tethering. For more information, check with your administrator. Monitor your wireless data usage You can check how much data you have used over your mobile network or your Wi-Fi network. You can also monito...
Page 166 - Typing on the BlackBerry Keyboard; Type an accented character; Type a symbol or number
Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters, symbols, and number...
Page 167 - Type an uppercase character; Change Keyboard, input, or typing settings
3. If you don't see the symbol you want, touch and hold a related symbol. Slide your finger onto the symbol you want to type or tap to see all the remaining symbols. Type an uppercase character 1. On the BlackBerry Keyboard, tap . 2. Tap a letter. Tip: To turn on CAP lock, touch and hold . Change Ke...
Page 169 - Spell check; Turn on spell check
Select a suggested word To use a word that appears on the BlackBerry Keyboard, place your finger just below the word and flick it up onto the screen. Change where word suggestions appear By default, word suggestions appear on the BlackBerry Keyboard so that you don't have to look above where you're ...
Page 170 - Creating custom text shortcuts; Turn on word predictions
Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input > Spell Check . 3. Tap the s...
Page 172 - Troubleshooting: Keyboard and typing; I can't show the Keyboard; Language; Change your display language
Troubleshooting: Keyboard and typing I can't show the Keyboard If your BlackBerry device is connected to another input device such as a Bluetooth enabled keyboard then you might not be able to show the BlackBerry Keyboard.To show the Keyboard, disconnect the other input device and try again. Languag...
Page 173 - Select an alternate keyboard layout; Change your voice input language
Tip: If you need to switch input languages often, make sure that your device is set up to detect your languages automatically. To enable language detection, turn on the Language detection switch on the Input Languages screen. 1. On the home screen, swipe down from the top of the screen. 2. Tap Setti...
Page 174 - Keyboard input methods; Typing in other languages; Typing in Arabic or Farsi
Keyboard input methods An input method enables you to type words or characters that are not available using the characters on your keyboard layout. In some cases, input methods give you a phonetic approximation of a word based on the keyboard layout you are using. Your device can then suggest a char...
Page 175 - Character guide for Arabic or Farsi
• You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, select the alternate character from the options. • The Arabic language has many diacritics that you can add to characters. To add a diacritic, press th...
Page 176 - Typing in Chinese; Typing in Greek; Typing in Russian
Single key press + key press Key press and hold و ؤ ؤ ز ژ (Farsi only) ژ (Farsi only) ظ ط Typing in Chinese The Chinese language input methods support the following features:• You can type using a Latin-based alphabet on a QWERTY keyboard layout by pressing and then a letter. • To type a symbol, tap...
Page 178 - Typing in Latin-based languages; Typing in Thai; Typing in Vietnamese
• Alternate characters are available for Q, W, E, and R.• You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. • To type a symbol, tap . To view more...
Page 179 - Screen display; Change your backlighting
Screen display You can set preferences for your screen display, such as font size and wallpaper, as well as connect your device to an external display. Change your backlighting 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Display . 3. To adjust the brightness, m...
Page 180 - Accessibility; What's new in accessibility
Turn on rotation lock 1. On the home screen, swipe down from the top of the screen. 2. Tap . Use your device as a flashlight You can add the option to use your device as a flashlight to the Quick Settings menu. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Quick ...
Page 181 - BlackBerry Screen Reader; Turn on the BlackBerry Screen Reader
Gestures • The "Where am I" gesture makes the BlackBerry Screen Reader describe the application and area of the screen where you are currently located. To use the "Where am I" gesture, tap the screen with two fingers. Application support for BlackBerry Screen Reader The BlackBerry Sc...
Page 183 - Gestures for navigating on your device
To access Quick Tasks mode, swipe down and to the right with one finger. Task Gesture Change the speech volume Swipe up with one finger to increase the volume. Swipe down with one finger to decrease the volume. Change the speech speed Swipe left with one finger to decrease the speech rate. Swipe rig...
Page 188 - Turn on the Dark Screen mode using gestures
Goal Action Set and speak the current point of regard Press Ctrl+Enter or Ctrl+Spacebar Access Discovery Mode Note: Discovery mode allows you to find and interact with points of regard, such as letters, words, buttons, links, menu items, and pictures. These points of regard are highlighted. Press Ct...
Page 191 - Using audio cues with BlackBerry Screen Reader
c. Tap with one finger set the point of regard on either the high verbosity or low verbosity options. d. Double-tap with one finger to select your choice. 6. To set punctuation verbosity, complete the following steps:a. Tap Punctuation Verbosity with one finger to set the point of regard. b. Double-...
Page 194 - notifications; Customize your accessibility settings
When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. 1. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode. 2. Tap with one finger to open the BlackBerry Screen Reader settings. 3. Swipe down with...
Page 195 - Turn on Magnify mode; Customize the magnification level
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accessibility . 3. Change your settings. Turn on Magnify mode You can use Magnify mode to enlarge the information on your BlackBerry device screen. You can zoom in to or zoom out from the screen, even if you use an ap...
Page 196 - Temporarily turn off Magnify mode; Turn on the Reverse Contrast feature
Temporarily turn off Magnify mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once, and then turn on Magnify mode again to continue what you were doing. Using two fingers, triple-tap anywhere on the screen. To turn on Magnify mode again, triple ta...
Page 198 - Media cards and storage; Moving or copying media files and documents
Tip: You can also turn on TTY support from your home screen. Swipe down from the top of the screen. Tap Settings > Accessibility > TTY . Media cards and storage A media card lets you store more pictures, videos, music, and documents on your BlackBerry device! The files that you store on your d...
Page 199 - Using a media card; Supported media cards
4. Drag and drop the files or folders. Transfer files between your computer and device using a Wi-Fi connection You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the st...
Page 200 - Format your media card; Wipe data from your media card
Format your media card You can format your media card to help resolve an issue with the media card. When you format your media card, all of your media card data is deleted. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access . 3. Tap Format Media Car...
Page 201 - How do I free up storage space?; Optimize your device's performance; Error messages: Media card
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access . 3. Tap Device Storage Details or Media Card Details . Tip: The amount of available storage space displays when you minimize the File Manager app. How do I free up storage space? Note: The camera m...
Page 202 - Your media card isn't recognized; Media card is password protected; Using your device with BlackBerry Link
Your media card isn't recognized The media card might be in an unreadable format. Consider formatting the media card. CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and data stored on it. Insert a med...
Page 205 - About BlackBerry ID and BlackBerry Link; About remote file access; View paired computers; Access files stored on your computer
1. On your computer, open BlackBerry Link.2. At the side of the BlackBerry Link window, click your device.3. Click Remove Device . 4. On a Windows computer, click OK . On a Mac computer, click Remove . About BlackBerry ID and BlackBerry Link Your BlackBerry ID is a username (email address) and passw...
Page 206 - Edit or delete a file; About backing up device data
3. Tap Settings > Device Connections . 4. Turn on the Allow Connections switch. 5. Tap the computer you want to access. 6. To switch between paired computers, in the File Manager app, tap . If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space. Tip: Chec...
Page 208 - Restore your device data
2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Click Back Up & Restore . 5. On a Windows computer, click Back Up Device . On a Mac computer, click Back Up Now . Restore your device data With BlackBerry Link, you can ...
Page 209 - Update your device software with BlackBerry Link
About updating your device software with BlackBerry Link You might want to update your device software for any of the following reasons:• To access the latest apps and features• To resolve a technical issue• Your service provider requires that you update your device softwareIf a new version of the d...
Page 210 - Troubleshooting: BlackBerry Link; I can't access files on my computer
4. Do one of the following:• On a Windows computer, click Back Up & Restore . Click Factory Reset . • On a Mac computer, at the top of the screen, click BlackBerry Link > Preferences . Click Reload > Reload . Troubleshooting: BlackBerry Link I can't access files on my computer To access yo...
Page 211 - I can't create a backup file that contains all of my device data
• In the Device Connections section, verify that the Allow Connections switch is turned on. On your computer, try the following: • Turn off synchronization applications or antivirus applications temporarily.• Sign out of BlackBerry Link and sign in again.• Reset your BlackBerry ID username and passw...
Page 212 - Applications and features; Organizing your apps; Leave an app or close an app
Applications and features Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitas...
Page 213 - Delete a downloaded app from BlackBerry World
Move an app icon out of a folder 1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon to the bottom of the screen and release. Rename a folder 1. On the home screen, tap a folder. 2. At the bottom of the screen, touch and hold the ...
Page 214 - Reinstall an app or game; About the BlackBerry Assistant; Open the BlackBerry Assistant
Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon doesn't appear on these app icons. Reinstall an app or game 1. On the BlackBerry World home screen, tap > My World > My Apps & Games . 2. Tap Available . • T...
Page 215 - Things you can do with the BlackBerry Assistant
Open the BlackBerry Assistant when your device is connected to a car If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology. 1. When prompted by your car ...
Page 218 - Change your voice interaction settings; About the Calendar app
3. Do any of the following:• To specify which categories to include in searches, tap Categories . • To specify which search engines to use when you extend your searches to the Internet, tap Extended . Tip: To change the order of categories or search engines, touch and hold a category or search engin...
Page 220 - Create an event in the Calendar app; Invite people to an event
Create an event in the Calendar app 1. In the Calendar app, tap . 2. Enter the information for the event. 3. Tap Save . Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule. Tap the new event bl...
Page 221 - Add a task to the Calendar app
Change the availability status or reminder time for an event When you create an event, to save you time, the BlackBerry Calendar app uses your default settings for the event's availability status and the reminder time. You can change these settings. 1. When you create or change an event, tap the Cal...
Page 222 - Change or delete an event; Change the snooze time for a calendar reminder; Create a follow-up meeting; Join a conference call from a meeting reminder
3. Clear the check box beside the calendar that you want to hide. Change or delete an event If you're the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. • To change an event, tap . Make your changes. Tap Save . • To delete an event, tap . Change the...
Page 223 - Add WebEx details to an existing event
Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap > Mobile Conferencing > . 3. En...
Page 225 - Change your default calendar
Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. 1. Touch and hold a file. 2. Tap > Meeting Participants . 3. Tap a meeting. 4. On the Compose screen, type a message. 5. Tap Send . Customizing Calendar app setti...
Page 227 - Troubleshooting: Calendar app; I can't sync my calendar; I can't reply to or send meeting invitations; I have duplicate calendar entries
Troubleshooting: Calendar app I can't sync my calendar Try the following: • If your calendar is associated with one of your accounts (for example, your Gmail calendar), check that synchronization for the calendar is turned on. On the home screen, swipe down from the top of the screen. Tap > Accou...
Page 228 - About the Contacts app; Add a contact to the Contacts app; Copy contacts to and from your SIM card
Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and vide...
Page 230 - Add or change a picture for a contact; Change info for a contact
Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact's birthday, the company the person works for, and the person's picture, is pulled from social networking accounts that you added to your device, like...
Page 231 - Create a contact group in the Contacts app; Add a contact to a contact group
Delete a contact 1. Touch and hold a contact. 2. Tap . Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you might be able to copy a contact to one of those accounts, or to your SIM card. 1. In the Contacts app, touch and hold a contact. 2...
Page 232 - Remove a contact from a contact group; Rename a contact group; Add a contact to your favorites; Contact someone; Set a custom ring tone for a contact
Remove a contact from a contact group 1. In the Contacts app, tap a contact group. 2. Tap . 3. Beside the contact's name, tap . 4. Tap Save . Rename a contact group 1. In the Contacts app, tap a contact group. 2. Tap . 3. In the Group Name field, type a new name for the group. 4. Tap Save . Add a co...
Page 233 - View contacts by account or type
3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications . 4. Tap a notification type, and make your changes. 5. Tap Back . 6. Tap Back again. 7. Tap Save . Tip: You can also customize other settings for a contact, such as the notification volume level, and the LED color that fla...
Page 234 - Sort your contacts in the Contacts app; Share a contact; Troubleshooting: Contacts; My contacts weren't merged automatically
Sort your contacts in the Contacts app By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. 2. Tap . 3. In the Sort Contacts by drop-down list, tap a sort option. Share a contact You can...
Page 235 - Clock; Setting the alarm clock; Set an alarm; Set additional alarms
You can remove duplicates by merging contacts on your device, or by clearing your local data on your device.To remove duplicate contact entries by deleting your local device data, do the following: 1. On the home screen, swipe down from the top of the screen.2. Tap Settings > Accounts . 3. Tap . ...
Page 236 - Manage your additional alarms; Set an alarm for multiple days; Set the snooze
4. Set an alarm time, recurrence, tone, and snooze duration. 5. Tap Save . Tip: Once you have set multiple alarms, you can quickly adjust the different alarm times by touching and holding any of the dials outside of the clock face and sliding the dial around the clock face to your desired time. Mana...
Page 237 - Stopwatch; Timer; Set the timer; Change the timer tone; World clock
To cancel a snoozed alarm, tap the time at the bottom of the screen. Tap . Stopwatch 1. Tap > . 2. Tap . 3. To start a new lap, tap Lap . Timer Set the timer 1. Tap > . 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap . ...
Page 238 - Turn on bedside mode; Change your Bedside Mode settings
Add a city to the world clock screen 1. Tap > . 2. Tap . 3. Enter a location. 4. Tap a city. Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city. Delete a city from the world clock screen 1. Tap > . 2. Touch and hold a city. 3. Tap . Turn on...
Page 239 - Customize your Bedside Mode notifications; Change the clock face; Downloading and installing Android apps from the
Customize your Bedside Mode notifications By default, all of your notifications are set to silent in Bedside Mode. You can change settings like the volume level and ringtone to personalize the Bedside Mode profile, or you can choose to hear a notification for only phone calls when your device is in ...
Page 240 - Change your Android app installation settings; Navigating within an Android app
Downloading and installing Android apps from other sources In addition to using BlackBerry World and the Amazon Appstore to download apps and games, you can also get Android apps and games from various third-party websites and mobile market apps. Most websites and mobile market apps include an insta...
Page 241 - Change the screen size of an Android app; Maps and GPS; BlackBerry Maps icons
• To go back to the previous screen, place your finger below and halfway across the screen. Slide your finger diagonally up and to the left. Change the screen size of an Android app If an Android app does not appear correctly on your device, you can change the screen size of the Android app. 1. In a...
Page 242 - Search for a place or an address on a map; Pin a place on a map; Get directions
Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map. 1. In the Maps app, in the search field, enter an address or a descriptive word, such as "coffee" or "ho...
Page 244 - Recalculate routes; My places; Add a place to the Favorites screen
Recalculate routes While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions. 1. If you are in the street-level view, to show the navigation bar, tap the screen. 2. Tap > . My places In Black...
Page 245 - View your recent places; Clear your recent places; View a contact’s address on a map; Changing settings for Maps; Switch between kilometers or miles
View your recent places BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again. 1. In the Maps app, tap > . 2. Tap Recents . Clear your recent places You can clear the list of recently viewed places in BlackBerry Maps. Tip: If y...
Page 248 - Browser; Browsing the Internet; Go to a website; Change the current search engine
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Location Services . 3. Turn on Traffic Data Collection . Browser With the BlackBerry Browser, you can browse the Internet, stream video, switch between multiple tabs, download files, share links to webpages, and more....
Page 251 - Bookmarks and browsing history; Bookmark a favorite webpage
1. On a webpage, tap > . 2. Choose the location that you want to save the webpage in. Changing your Browser settingsCustomize the Browser start screen You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the webpages that yo...
Page 252 - Change your bookmarks; Delete a bookmark
Change your bookmarks You can change the name or web address of a bookmark. 1. In the Browser, tap > . 2. Touch and hold a bookmark. 3. Tap . 4. Type a new name or web address. Add, rename, or delete a bookmark tag Tags help you categorize your bookmarks so that you can find them more quickly. Fo...
Page 253 - Browsing safely; About website certificates; Change Browser security settings; Security settings
2. Tap . • To delete all of your browsing history, tap . • To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap . Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings, and change pe...
Page 254 - Change permissions for specific websites; Troubleshooting: Browser; I can't watch a video online; The Smart Tags application explained
Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open. When you close the Browser, the information is automatically deleted. Block Pop-ups Choose whether or not to allow pop-up windows to appear in your browsing session. Accept Cookies ...
Page 255 - Smart tag types
Instead of handing out business cards, try creating a smart tag that contains your contact information so that with just a click, recipients can call, text, or send you an email. Scan a QR Code or barcode When you scan a QR Code by using the Smart Tags app, your BlackBerry device saves the informati...
Page 256 - Favorite a smart tag; View your favorite smart tags
Use to create a smart tag that, when opened, creates an appointment in the Calendar app. Facebook Use to create a smart tag that, when opened, takes you to your Facebook profile in the Browser. Twitter Use to create a smart tag that, when opened, takes you to your Twitter profile in the Browser. Lin...
Page 257 - File Manager; Viewing files; View files on your device
Share a smart tag In the Smart Tags app, touch and hold a tag. • To display the smart tag as a QR Code for another device to scan, tap . • To share the smart tag through a message, such as an email or text message, or to share the smart tag with an application, such as BlackBerry Remember, tap . Tap...
Page 258 - View files on connected devices or networks; Managing your files; Rename a file or folder
View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a fi...
Page 259 - Transferring files; Share files
Sort files and folders You can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap to view them as a list or to view them as a grid....
Page 260 - Copy a file; Working with zip files; Zip files and folders; Switch between a scientific or standard calculator
Copy a file 1. Touch and hold a file or folder. 2. Tap . 3. Navigate to where you want to copy the file or folder. 4. Tap Paste . Working with zip files Zip files and folders Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can al...
Page 262 - Productivity and work; Switch between your personal space and
Productivity and work Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different...
Page 265 - What content is in my work space and my personal
What content is in my work space and my personal space? If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated so that you have a work space and a personal space on your BlackBerry device. Work apps that are open appear with the icon on...
Page 266 - Can I use personal apps on my work's network?
Description Apps and features • SIM card• Smart Tags• Text messaging (SMS and MMS)• Twitter• Videos• Voice dialing• Weather• YouTube These apps and features are available in your work space and personal space. Your work data and personal data are displayed together. • BlackBerry Assistant• BlackBerr...
Page 267 - Where is my picture that I just took?; What happens to my device data if I leave my; My device is quarantined
Where is my picture that I just took? Note: The camera might not be available depending on your BlackBerry device model. If your device uses BlackBerry Balance technology, you have a Camera app in your personal space and another in your work space. Pictures and videos taken using the camera in your ...
Page 268 - About BlackBerry Blend; Turn on mobile network access for BlackBerry Blend
To remove your device from quarantine, try the following: • If services aren't correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan. • If your device is running a version the BlackBerry 10 OS that your organization doesn't support,...
Page 269 - Add BlackBerry Blend to Quick Settings; Disconnect your device from BlackBerry Blend; Delete paired computers or tablets; Remember
3. Turn on the Use Mobile Network switch. Using a mobile network connection might result in higher data charges. Add BlackBerry Blend to Quick Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Quick Settings . 3. Select the BlackBerry Blend checkbox. If you ...
Page 270 - Create a folder or task list in the Remember app
Collecting and organizing tasks, notes, and more with the Remember app If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the Internet on your device, you can send trip-related websites to the folder. When you remembe...
Page 273 - Change an entry
Changing a folder, task list, or entry in the Remember app Change an entry 1. In the Remember app, tap an entry. 2. Make your changes. 3. Tap Save . Convert an entry to a note or a task Depending on your email account, when you change an entry in the Remember app, you can convert its format, for exa...
Page 274 - Search for an entry in the Remember app; View Remember entries that have the same tag; Sort your Remember app entries
Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry. 2. Tap . Viewing and searching your entries in the Remember app There are several ways to ...
Page 275 - Change the default view in the Remember app; Troubleshooting: Remember app; I can't send something to the Remember app
• Creation Date • Last Modified Date Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. 1. In a folder or on the Remember folder screen, swipe down from the top of the screen. 2. Tap . 3. In the Default...
Page 276 - Security and backup; Passwords and locking
Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device...
Page 277 - Lock or unlock your device; Lock your screen
Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. Your administrator sets rules to control whether you can use the same password for both your work space and device.If you enter your wo...
Page 280 - Change or remove your device password; How do I reset my device password if I forget it?
CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your service provider. Change or remove your device password CAUTION:...
Page 281 - Protect your SIM card with a PIN; Change your SIM card PIN; BlackBerry Protect; Finding and protecting a lost device
Protect your SIM card with a PIN You can use a SIM card PIN to prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly.You can request the PIN for...
Page 282 - Set up BlackBerry Protect on your device; Find more information about BlackBerry Protect; I can't turn on BlackBerry Protect; Setting security permissions for apps
Set up BlackBerry Protect on your device To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry Protect . 3. Turn on the BlackBerry Protect switch. 4. To be able to view ...
Page 283 - Change or view app permissions; About BlackBerry Guardian
You can also help safeguard your device by downloading apps only from trusted sources, such as the BlackBerry World storefront.When you open an app for the first time, your device might display a list of the files and features that the app wants to access. If something doesn't seem right to you, you...
Page 284 - Wipe your device to delete your data; Using Parental Controls; Restrict or limit access to features and content; Import a certificate from your computer
Wipe your device to delete your data Before you wipe your BlackBerry device, consider backing up your data on a computer. A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, an...
Page 285 - About smart cards; Use two-factor authentication
• To import the certificate using a USB connection, connect your BlackBerry device to your computer using a USB cable. If necessary, on your computer, enter your device password. • To import the certificate using a Wi-Fi connection, on your device, swipe down from the top of the home screen. Tap Set...
Page 287 - Password Keeper; Transfer password records; Store password records in the cloud; Manage password records
Password Keeper You can use the Password Keeper app to store all your passwords, usernames, and security questions in one place. If you want a password that is difficult to guess, you can also use Password Keeper to generate random passwords that contain numbers, letters, and symbols.Password Keeper...
Page 289 - Search Password Keeper; Create security questions and answers; Scan passwords for security risks; Prevent password and username copying
• To lock Password Keeper manually, tap . • To change when Password Keeper locks automatically, tap . Turn on or turn off any of the Lock switches. Search Password Keeper 1. In the Password Keeper app, tap . 2. Enter the title, username, website name, or notes you are searching for. 3. Tap the appro...
Page 291 - Legal notice
Legal notice © 2015 BlackBerry. All rights reserved. BlackBerry ® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world.Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, an...