Page 3 - Contents
Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 9 Feature availability.............................
Page 11 - Welcome to BlackBerry!; Feature availability
Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on theHome screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items ...
Page 12 - Complete the setup wizard
Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service pr...
Page 13 - Navigation and typing; About the Menu key and Escape key; Move around the screen; BlackBerry basics; Make a call
Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Home screen • open the menu in an application • select ...
Page 14 - Send an SMS text message
Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change.4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that ...
Page 15 - Add a contact; Schedule an appointment; Take a picture; Record a video
Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information.4. Press the key. 5. Click Save . Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New . 4. Type the appointment information.5. If th...
Page 16 - Troubleshooting: Basics; I cannot make or receive calls
Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, click the Browser icon. 2. Perform one of t...
Page 17 - I cannot set up an email address
• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number. • If you have more than one phone number associated with your device, verify that the phone number that you want to make ...
Page 18 - I cannot send SMS text messages; I cannot save media files; I cannot play a media file on a web page
About wireless coverage indicators, 238Turn on or turn off data service or set roaming options, 236Change an email message filter, 56Forward messages from a specific email message folder to your device, 53 I cannot send SMS text messages Depending on your wireless service plan, this feature might no...
Page 20 - Shortcuts; BlackBerry basics shortcuts
Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move...
Page 23 - Calendar shortcuts
• To insert a period (.) in the web address field, press the Space key. • To insert a slash mark (/) in the web address field, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, press and hold the Escape key. On a web page • To switch b...
Page 24 - Troubleshooting: Shortcuts; I cannot use a shortcut
• To move to a specific date, press G . Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press...
Page 25 - Phone; Phone basics; Find your phone number; Answer a call; Answer a second call
Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with you...
Page 27 - About using a headset
Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phonekeypad.• To type a number, press a number key. • To type a le...
Page 28 - Emergency calls; About emergency calls; Volume; Adjust the volume
Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. YourBlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and t...
Page 29 - Change the default volume for calls; Improve sound quality during a call; Improve sound quality for all calls; Voice mail; About your voice mail greeting and voice mail password
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Default Call Volume f...
Page 30 - Check your voice mail; Change the voice mail access number; Speed dial; Set up speed dial for a contact; Change the contact assigned to a speed dial key
Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail . Change the voice mail access number If a voice mail access number is not already set on your B...
Page 31 - Conference calls; About conference calls; Create a phone number link for a conference call
• To assign the contact to a different speed dial key, click Move . Click a new speed dial key. • To delete the contact from the speed dial list, click Delete . Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or ...
Page 32 - Disconnect a contact from a conference call; Leave a conference call; Call logs; About call logs
Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in thecalendar. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a contact. Leave a confer...
Page 34 - Delete call log notes; Call waiting; Turn on call waiting; Call forwarding; About call forwarding
4. Click Delete . Delete call log notes 1. From the Home screen, press the Send key. 2. Highlight a call log.3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Press the Menu key. 8. Click Clear Field . 9. Press the Menu key. 10. Click Save . Call waiting ...
Page 36 - Delete a call forwarding phone number; Call blocking; About call blocking
6. Click Edit Numbers . 7. Highlight a phone number.8. Press the Menu key. 9. Click Edit . 10. Change the phone number.11. Press the Enter key. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added.1. From the Home screen, press the Send key. 2. ...
Page 37 - Change the call blocking password; Fixed dialing; About fixed dialing
6. Press the Menu key. 7. Click Enable . 8. Type your call blocking password. To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable . Change the call blocking password 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Clic...
Page 38 - Add a contact to your fixed dialing list; Change a contact in your fixed dialing list; Delete a contact from your fixed dialing list
To turn off fixed dialing, press the Menu key. Click Disable FDN Mode . Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. ...
Page 39 - Smart dialing; About smart dialing
Smart dialing About smart dialing With the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not have to dial a countrycode and area code each time that you make a call, unless the country code or area code are different from the default codes t...
Page 40 - Multiple phone numbers; About multiple phone numbers; Phone options; Turn on dialing from the Lock screen
Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your activephone number. You have multiple phone numbers associated with your device if one of the following situations ap...
Page 44 - My phone number appears as Unknown in the phone application
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your device or your ...
Page 46 - Voice commands; Perform an action using a voice command; Available voice commands
Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task ...
Page 48 - Improve voice recognition; Troubleshooting: Voice dialing; I cannot make calls using a voice command; My device does not recognize names or numbers in voice commands
Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Click Adapt Voice . 4. Complete the instructions on the screen....
Page 49 - Messages; Message basics; Composing messages
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the sugge...
Page 50 - Sending messages
2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the ...
Page 53 - Managing messages
Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve . Save a message 1. On the Home screen, click the Messages icon. 2. Highlight a message.3. Press the Men...
Page 54 - Email messages; Email message basics
2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. On the Home screen, click the Messages icon. 2. Highlight a message.3. Press the Menu key. 4. Click Delete . Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following a...
Page 57 - Email message filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the emailapplication on your computer. Email message filters are applied to email messages based on the order in which t...
Page 59 - Email message folders
4. Click Email Filters . 5. Highlight an email message filter.6. Press the Menu key. 7. Click Edit . 8. Change the options for the email message filter.9. Press the Menu key. 10. Click Save . Prioritize email message filters 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. C...
Page 60 - Email message flags
Add, move, rename, or delete an email folder To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder...
Page 61 - Email message options
Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag . Email message options Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Se...
Page 64 - PIN messages; About PIN messages; Set a high importance level for received PIN messages
To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses aBlackBerry device or a Bla...
Page 65 - SMS text messages; SMS text message basics
6. Press the Menu key. 7. Click Save . SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your wireless service provider must set up your wireless service plan for SMS text messaging. Dependingon your wireless service provider, this feature might...
Page 66 - Options for SMS text messages
• To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save . Delete the history from an SMS te...
Page 68 - Cell broadcasting
Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported.1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . • To use only one network type to send SMS text messages, ...
Page 69 - MMS messages; MMS message basics
Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on yourlocation. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Cl...
Page 71 - MMS message attachments
MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1....
Page 72 - MMS message options
• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the...
Page 73 - Message list options; Turn off the prompt that appears before you delete items
2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears bef...
Page 77 - Reset a blocked message counter
8. Type the contact information.9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Firewall . 4. Highlight a message type.5. Press the Menu key. 6. Click R...
Page 83 - IBM Lotus Notes native encrypted messages; About IBM Lotus Notes native encrypted messages
5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Secur...
Page 84 - PGP protected messages; PGP protected message basics
Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes®(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importingyour IBM Lotus Notes ID file u...
Page 86 - PGP protected message status
Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the...
Page 87 - PGP protected message options
Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot beverifi...
Page 89 - Troubleshooting: PGP protected messages
4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are knownto support....
Page 90 - Message shortcuts
• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry...
Page 91 - Troubleshooting: Messages; I cannot send messages; I am not receiving messages
• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting: Messages I cannot send messages Try performing the following actions: • Verify that your Bla...
Page 92 - I cannot file email messages; I am not receiving SMS text messages
• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Verify that data service is turned on.• If you u...
Page 93 - Some messages no longer appear on my device; A message or attachment does not appear or is truncated; HTML email messages do not appear correctly; Some email message folders appear dimmed
The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on ...
Page 94 - Email message filters are not working correctly; I cannot turn on cell broadcasting; Some features are not available on my device
Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on.• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics Email messag...
Page 95 - Files and attachments; File and attachment basics; About files and attachments; Download a file or an attachment
Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses aBlackBerry® Enterprise Server that supports accessing files on your organization's network...
Page 96 - Locate a file saved on your organization's network; Save a file from your organization's network to your device
Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download . Locate a file saved on your device 1. On the Home screen, click the Media icon. 2. Press the Menu...
Page 97 - Send a file as an attachment; Managing files and attachments; View properties for an attachment
8. Click Copy Into . Related topics Locate a file saved on your organization's network, 94Send a file as an attachment, 95 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For...
Page 99 - Documents; View tracked changes in a document; Spreadsheets; Move to a specific cell
Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For more information, contact your wireless service provider or administrator.1. When the "Password prote...
Page 101 - Media files; View a list of pages in a multi-page .tif file; Presentations; Switch presentation views
Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages...
Page 102 - vCard contact attachments; About vCard contact attachments; File and attachment shortcuts
Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the...
Page 103 - Troubleshooting: Attachments; A skipped content bar appears in a document
• To move to the last cursor position after closing and reopening a file or an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view ...
Page 104 - Media; Audio and video files; Play a media file
Media Audio and video files Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the ...
Page 106 - Amplify the volume using the audio boost feature; Improve sound quality for songs
Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, pre...
Page 107 - Playlists
About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your devicemodel, you might be able to use a headset button to make a...
Page 110 - Video camera; Turn on video lighting; Apply a color effect to videos
Delete a media file or folder, 114 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not be available. Record a video To perform this task, you might need to have a media card inserted in your Black...
Page 111 - Change the video size and format; Change the location for storing videos; Camera
Change the video size and format The larger the video, the more memory the video requires.1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options . 5. Change the Video Format field. 6. Press the Menu key. 7. Click Save . Related topics Vie...
Page 112 - Change the size of pictures that you take; Set picture quality; Change the location for storing pictures
Change the size of pictures that you take The larger the picture, the more memory the picture requires.1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Change the Picture Size field. 5. Press the Menu key. 6. Click Save . Related topics View properties for a...
Page 113 - Apply a color effect to pictures; Pictures; View a picture; Pan a picture
• To improve the colors in pictures, in the White Balance field, click the current lighting condition. 5. Press the Menu key. 6. Click Save . Apply a color effect to pictures You can apply a sepia or black-and-white color effect to pictures that you take.1. On the Home screen, click the Camera icon....
Page 115 - View pictures in list view; Sort pictures; Managing media files; Rename an audio or video file; Rename a picture or picture folder
View pictures in list view 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category.4. Press the Menu key. 5. Click View List . Sort pictures 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options . 4. Change the Sort By field. 5. Pre...
Page 116 - Move a media file; Delete a media file or folder; Search for a media file
3. Click a category.4. Highlight a picture or picture folder.5. Press the Menu key. 6. Click Rename . 7. Type a name for the picture or picture folder.8. Click Save . Related topics Rename an audio or video file, 113Rename a playlist, 107 Move a media file You can only move media files that you adde...
Page 117 - View properties for a media file; Memory and media cards; About media cards; View the amount of memory used by media files; Supported media cards
2. Click a media type.3. If necessary, click a category.4. In the Find field, type part or all of a name for a media file. View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a media file.5. Press the Menu...
Page 118 - Change the amount of memory available for media files; Turn off media card support
Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. Depending on your BlackBerry® device model, this feature might not be supported. 1. On the Home screen, click ...
Page 120 - Repair your media card or device memory; Transferring and downloading media files; About transferring and synchronizing media files
3. Click Encryption . 4. Change the Encryption field to Enabled . 5. To encrypt data in the device memory, set the Device Memory field to Enabled . 6. To encrypt files stored on a media card and on your device, set the Media Card field to Enabled and perform one of the following actions: • To encryp...
Page 121 - Supported audio and video file formats
If you want to transfer files quickly between your media card and computer, use mass storage mode or MTP. Use mass storage mode to transferall file types and MTP to transfer media files. Depending on your BlackBerry device model or your wireless service provider, mass storage modeor MTP might not be...
Page 124 - Stop downloading an attachment; Receive a media file using Bluetooth technology; Send a media file; Download a ring tone
6. Press the Menu key. 7. Click Select Here . Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download . Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned...
Page 125 - Download a picture; Media shortcuts
Download a picture Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category.4. Press the Menu key. 5. Click Download Images . Media shortcuts Depending on the typing input language that y...
Page 126 - Troubleshooting: Media; My device does not recognize my media card
Troubleshooting: Media I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file. I cannot open media files Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported...
Page 127 - My device is not using the correct ring tone or wallpaper; The flash dims or turns off
• Verify that your media card is inserted in your BlackBerry device correctly. For more information about inserting a media card into your device, see the printed documentation that came with your device. • In your media card options, if there is a message to format your media card, disconnect your ...
Page 128 - Browser; Browser basics; Browsing web pages
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, c...
Page 130 - Viewing, copying, and forwarding addresses
Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the add...
Page 131 - Viewing pictures and playing media files; Browser bookmarks; About bookmarks for web pages
2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2...
Page 132 - Add a bookmark for a web page; Change a bookmark for a web page; Send a bookmark for a web page; Delete a bookmark for a web page
Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmarklist, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default ...
Page 133 - Add a bookmark folder for web pages; File a bookmark for a web page; Rename a bookmark folder for web pages; Delete a bookmark folder for web pages
4. Highlight a bookmark.5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder.5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for ...
Page 134 - Web feeds; About web feeds; View web feed content; Listen to web feed content
Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions forupdated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories tha...
Page 135 - Browser options; Change the default browser view
3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web pa...
Page 138 - Clear a browser cache; Clear the browser history; About browser configurations
• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the brows...
Page 139 - Browser security; About TLS
3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabledweb site and enter information, Gears can st...
Page 140 - TLS options
About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrough a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between theWAP gateway and content ser...
Page 142 - Browser push; About browser push; Browser push options
Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. Forexample, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new bro...
Page 143 - Browser shortcuts
Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set wh...
Page 144 - Troubleshooting: Browser; No browser is available on my device; I cannot play a song or video on a web page
Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the d...
Page 147 - Set options for bedside clock mode; Silence the alarm
Related topics Set options for bedside clock mode, 145 Set options for bedside clock mode 1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode...
Page 149 - The time on my device is incorrect
Troubleshooting: Date, time and alarm The time on my device is incorrect 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. On the Date/Time screen, try performing one of the following actions: • If you have traveled to a differen...
Page 150 - Personal organizer; Contacts; Contact basics
Personal organizer Contacts Contact basics Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information.4. Press the key. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlig...
Page 152 - Customizing contacts
3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts . • To add all the contacts, click Add All to Contacts . • To view information for a contact, click View . • To delete a contact from the contact lookup results, click Delete . • To delete the con...
Page 153 - Mailing lists
5. Highlight a picture.6. Press the Menu key. 7. Click Select . 8. Center the picture in the box.9. Press the Menu key. 10. Click Crop and Save . Change the caller ID picture for a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact.3. Press the Menu key. 4. Click Edit . 5...
Page 155 - Multiple contact lists; Contact list options
Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. Forexample, if your device is associated with a work email account and a personal email account, you might be abl...
Page 156 - Troubleshooting: Contacts
4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.1. On the Home screen, click an application icon. 2. In an applicatio...
Page 157 - Calendar; Calendar basics
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments andmeetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Age...
Page 159 - Meetings
7. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word...
Page 162 - Conference call meetings
Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees . Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click ...
Page 163 - Calendar options
4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge n...
Page 166 - Multiple calendars
To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before y...
Page 168 - Troubleshooting: Calendar
Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Remi...
Page 169 - Tasks; Task basics
Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information.4. Set a due date for the task.5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: ...
Page 170 - Task list options
• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the ...
Page 172 - Memos; Memo basics
Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information.4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight...
Page 173 - Memo list options; About categories
Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo.3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call...
Page 174 - Create a category for contacts, tasks, or memos; Sort contacts, tasks, or memos by category; Delete a contact, task, or memo from a category
Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter . 4. Press the Menu key. 5. Click New . 6. Type ...
Page 175 - Calculator; Use the calculator; Convert a measurement
3. Click Filter . 4. Highlight a category.5. Press the Menu key. 6. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyb...
Page 176 - Switch sound profiles
Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profil...
Page 177 - Create a custom sound profile
Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the correspondingNormal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following...
Page 178 - Assign ring tones and alerts to a contact; Turn on event sounds
4. Press the Menu key. 5. Click Delete . Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receivea call or message from the contact, your device uses the assigned ring tone...
Page 179 - LED notification
LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected s...
Page 180 - My device is ringing or vibrating more times than expected
Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your soundprofile, and there is no setting for the number of r...
Page 181 - Typing; Typing basics; Clear a field
Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy . 3. Place the cursor where you want to insert the cut or copied text.4. Press the Menu key. 5. Click Paste . Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field ...
Page 182 - Typing input methods; Switch typing input methods when you are typing
Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType . Change options for typing input methods...
Page 183 - Find more information about typing in other languages; Typing options; Stop displaying contacts in the list that appears when you type
Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop displaying contacts i...
Page 184 - Use shortcut keys on the Home screen; Spelling checker
Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Dial From Home Screen ...
Page 186 - Delete a word from the custom dictionary; Custom dictionary; About the custom dictionary
2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word.5. Press the Menu key. 6. Click Edit . 7. Change the word.8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. ...
Page 187 - Change a word in the custom dictionary; Stop adding items to the custom dictionary automatically
Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change the word.7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. ...
Page 188 - AutoText; About AutoText
AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoTextentry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common ...
Page 189 - Typing shortcuts
3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry.4. Press the Menu key. 5. Click Delete . Undo an AutoText change Pr...
Page 190 - Troubleshooting: Typing; I cannot check spelling
Troubleshooting: Typing I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese,Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian. User Gu...
Page 191 - Language; Change the display language; Add a display language
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the La...
Page 193 - Troubleshooting: Language; Some characters do not appear correctly on my device; Change the language for voice commands
Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key...
Page 194 - Display and keyboard; Backlighting; About backlighting; Set how long backlighting remains on; Stop backlighting from dimming automatically; Display options; Use a picture as your device wallpaper
Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2...
Page 195 - Download a Home screen background; Set owner information; Change the display font; Use reverse contrast for the screen display; About organizing applications
2. Click Pictures . 3. Browse to a picture.4. Click Set As Wallpaper . Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Press the Menu key. 5. Click D...
Page 197 - Keyboard; Turn on key tones
2. Press the Menu key. 3. Click Delete . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Turn on LED notification for wir...
Page 198 - Themes; About themes
To turn on trackpad sounds again, set the Audible Roll field to Click . Set the cursor speed 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key. 5. Click Save . Assign an application to a Convenience key Your Blac...
Page 199 - Delete a theme; Download a theme; Troubleshooting: Display; My device screen turns off; No application opens when I press a Convenience key
3. Click Theme Options . 4. Click a theme.5. To change the layout of the theme, in the Set Home Screen Layout section, click an option. 6. Click Save . Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device.1. On the Home screen or in a folder, click the Option...
Page 200 - Search; Search for messages; Search criteria
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...
Page 202 - Search for text in a message, in a file, or on a web page; View a list of saved searches; Change a saved search; Delete a saved search
Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text.4. Press the Ent...
Page 203 - Organizer data; Search for organizer data
Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone numb...
Page 204 - Search shortcuts
Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or a...
Page 205 - Synchronization; About synchronization; Delete email messages over the wireless network
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconcilia...
Page 206 - Synchronize organizer data over the wireless network; About synchronization conflicts
2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Services field. 6. Set the Delete On field. 7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on...
Page 207 - Manage email reconciliation conflicts; Manage data synchronization conflicts
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over theorganizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your c...
Page 208 - Prerequisites: Restoring data over the wireless network; Delete device data, third-party applications, or media card files; Empty the deleted items folder on your computer from your device
Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Your BlackBerry device must be connected to the wireless network. • Your administrator must provide yo...
Page 209 - Troubleshooting: Synchronization; Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network
Troubleshooting: Synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that wireless email reconciliation is turned on.• Reconcile email messages manually....
Page 211 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enableddevice, such as a handsfree car kit or wireless stereo headset. Before you can connect...
Page 212 - Connect to a paired Bluetooth enabled device; Switch to a paired Bluetooth enabled device during a call; Share contacts with a paired Bluetooth enabled car kit
Turn on Bluetooth technology, 209 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when ...
Page 213 - Rename a paired Bluetooth enabled device; Delete a paired Bluetooth enabled device
4. Click Receive Using Bluetooth . 5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes . 7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you ...
Page 214 - Bluetooth technology options; Bluetooth profiles
Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Audio Source (A2DP): This profile allows you to output audio from your BlackBerry device to Bluetooth® enabled devices that support stereo audio such...
Page 217 - Turn off a Bluetooth profile; Encrypt data that you send or receive using Bluetooth technology
3. Press the Menu key. 4. Click MAP Options . 5. Select the check box beside one or more message types. Turn off a Bluetooth profile 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Clear the check box beside one or m...
Page 218 - Troubleshooting: Bluetooth technology; I cannot type a passkey on a Bluetooth enabled device; I cannot pair with a Bluetooth enabled device
Troubleshooting: Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of p...
Page 219 - GPS technology; About GPS technology; Get your GPS location; Turn off location aiding
GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...
Page 220 - I cannot use GPS technology
3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . Prevent others from tr...
Page 221 - Maps; Map basics; Get directions
Maps Map basics Get directions 1. On the Home screen or in a folder, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Sel...
Page 223 - Set a home or work address; Show or hide a layer on a map; Navigation; Zoom in to a direction on a route; Zoom in to or out from a map
About GPS technology, 217 Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information.8. Press the Menu key. 9. ...
Page 224 - Pan a map; Maps bookmarks; Add a bookmark for a location or route
Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in...
Page 225 - Add a bookmark folder for locations or routes; File a bookmark for a location or route; Map options; Set the GPS receiver that you use to track your movement
Add a bookmark folder for locations or routes 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Location . 4. Click Favorites . 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a location or route 1. On the Home screen, click the Maps icon....
Page 226 - View status information at the top of a map; View north at the top of a map; Keep backlighting on when you track your movement
View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at thetop of maps.1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Pres...
Page 227 - View a geotagged picture on a map; Map shortcuts; Diagonal lines appear on a map
View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower-left corner of the screen.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highlight a...
Page 229 - Applications; About multitasking; Keep an application running and switch to another application; Keep an application running and return to the Home screen
Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, youmight want to switch to the calendar application to view your appointments or switch to the contacts application to look up a con...
Page 230 - Close an application so that it is not running; About adding applications
Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them.In an application, perform one of the following actions: • Press the Menu key. Click Close . • Press the Escape key. If necessary, continue...
Page 231 - About social networking applications; Add an application; View properties for an application
About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending onthe social networking application, you might be able to send messages, share pictures, change your status, and more. You can ...
Page 232 - View the size of an application database; Check for application updates
Legal notice, 318 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-partyapplications. For more information, contact your administrator.1. On the Home screen or in a folder, highli...
Page 233 - Troubleshooting: Applications
Troubleshooting: Applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. User...
Page 234 - BlackBerry Device Software; About updating the BlackBerry Device Software; Update the BlackBerry Device Software over the wireless network
BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons:• to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the B...
Page 235 - Return to the previous version of the BlackBerry Device Software; Delete the previous version of the BlackBerry Device Software; About updating the BlackBerry Device Software from a web site
Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task.1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Upd...
Page 236 - Update the BlackBerry Device Software from a web site; Troubleshooting: BlackBerry Device Software
The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process...
Page 238 - Wireless network coverage; Turn on the connection to the wireless network
Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You shouldkeep the connection turned off in certain places, such as on an airplane or in a hospital....
Page 240 - Roaming; About roaming and international roaming; About wireless coverage indicators
2. Click Services Status . Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless serviceprovider's coverage area. Sometimes you might have to provide login information be...
Page 241 - Preferred wireless network list; About the preferred wireless network list
If the wireless coverage indicators display anything other than 1XEV, 1X, 3G , EDGE, GPRS, NXTL, MIKE, or NTWK, you might be in an areaof reduced wireless coverage where features such as email messaging and internet browsing are not available (you might only be able to makea phone call or send and r...
Page 242 - Change the order of preferred wireless networks; Troubleshooting: Wireless network coverage; I cannot connect to a wireless network
9. Click Save . Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Manage Connecti...
Page 243 - I cannot synchronize a certificate
• If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your device correctly. • Verify that you have turned on the connection to the wireless network.• Verify that yo...
Page 244 - Connect to a Wi-Fi network
Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry®device uses the Wi-F...
Page 246 - Change the order of Wi-Fi profiles; Delete a Wi-Fi profile
8. Click Next . 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setup, click Finish . To change your Wi-Fi network options later, on the Home screen, click ...
Page 247 - Prevent your device from connecting to a Wi-Fi network; Advanced Wi-Fi connection settings; Change a Wi-Fi profile; Connection options for Wi-Fi profiles
Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile.4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-F...
Page 248 - Security options for Wi-Fi profiles
Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is availab...
Page 249 - Wi-Fi profile IP and DNS options
Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, se...
Page 250 - Set your device to connect to a specific Wi-Fi network; Install a root certificate on your computer; UMA connection settings
Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priorityin the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-...
Page 251 - Wi-Fi technology troubleshooting; I cannot connect to a Wi-Fi network
About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visitweb pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® dev...
Page 253 - Format the device memory or a media card
• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wire...
Page 254 - The application memory on my device is low
• Reduce the amount of time that your device stores email messages and calendar entries. • Stop forwarding email messages to your device when your device is connected to your computer. • Receive only the first section of long email messages. • Store media files on a media card. • Reduce the maximum ...
Page 255 - SIM card; About the SIM card phone book; Copy contacts from your SIM card to your contact list; Copy a contact from your contact list to your SIM card
SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contactsthat...
Page 257 - Change the SIM card PIN code; Change the display name for a phone number
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PINcode, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PI...
Page 258 - Security; Security basics; About the device password
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...
Page 260 - Password keeper; About the password keeper; Generate a random password; Set criteria for randomly generated passwords
Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a passwordkeeper password. When you type this password, the password keeper decrypts your passwords. You can also use the passwor...
Page 262 - Encryption; About encrypting data in the device memory
Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Change Password . Copy a password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password.3. P...
Page 264 - Set encryption strength; Use a certificate to encrypt the encryption keys on your device; About encryption keys; Generate an encryption key
Set encryption strength If encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® device uses to protectdata that you receive when your device is locked.1. On the Home screen or in a folder, click the Options icon. 2. Click Security Opt...
Page 265 - Memory cleaning; About memory cleaning
4. Highlight a service.5. Press the Menu key. 6. Click Regenerate Encryption Key . Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive datainclude sensitive data in the cache for the ke...
Page 266 - Certificates; Certificate basics
• To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save . Delete sensitive application data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. C...
Page 270 - Certificate status
View the certificate chain for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate.6. Press the Menu key. 7. Click Show Chain . Certificate status Status indica...
Page 272 - Certificate options
Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in...
Page 274 - Certificate shortcuts; PGP keys; PGP key basics
Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If thecertificate is scheduled to expire soon you can re-enroll with the certificate ...
Page 277 - PGP key status
5. Highlight a PGP key.6. Press the Menu key. 7. Click Send via Email or Send via PIN . Delete a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. Highlight a PGP® key.6. Press the Menu key. 7...
Page 279 - PGP key options
A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information for the PGP key is not valid. PGP key options Change the display name for a PGP key 1. On the Home screen or in a folder, click the Optio...
Page 280 - Certificate servers; Add a certificate server
5. Press the Menu key. 6. Click Fetch PGP Keys . 7. Press the Menu key. 8. Click Options . 9. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes . • To add a PGP key to the key store without d...
Page 281 - Change connection information for a certificate server; Connection options for LDAP and DSML certificate servers; Connection options for OCSP and CRL servers
7. Specify information for the certificate server.8. Press the Menu key. 9. Click Save . Change connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers ...
Page 282 - Key stores; About the key store
Type the web address of the certificate server. Send connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server.6. Pres...
Page 285 - Smart cards; About using a smart card with your device
2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Change the Accept Unverified CRLs field to No . 6. Press the Menu key. 7. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service c...
Page 289 - Turn off notification for smart card connections; Software tokens; About software tokens
Store the pass phrase for your smart card in the application memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Smart Card . 4. Change the PIN Caching field to Enabled . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device stores the p...
Page 290 - VPN settings; About VPN profiles; Change the user name and password for a VPN profile
VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if yourorganization uses a VPN to con...
Page 291 - Change the software token for a VPN profile; About security self-tests; Third-party application control; About permissions for third-party applications
10. Press the Menu key. 11. Click Save . Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact youradministrator. 1. On the Home screen or in a folder, click the Options ic...
Page 292 - Reset connection permissions for third-party applications; About direct Internet connections for third-party applications; Turn on safe mode
If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving datawithout your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connectionrequest. For a sele...
Page 293 - Set permissions for a third-party application; Turn off a prompt for a third-party application connection; Connection permissions for third-party applications
Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your de...
Page 294 - Interaction permissions for third-party applications
Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Int...
Page 295 - Data permissions for third-party applications; Troubleshooting: Security; I cannot download a certificate
Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on yourBlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar e...
Page 297 - Service books and diagnostic reports; Service books; About service books; Delete a service book
Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...
Page 298 - Diagnostic reports; About diagnostic reports; View a diagnostic report; Submit a diagnostic report
Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wirelessnetwork or access services such as email messaging, your wireless service provider or administrator might ask you...
Page 300 - Wi-Fi diagnostic reports; About Wi-Fi diagnostic reports; Include advanced data in Wi-Fi diagnostic reports; Set a default recipient for Wi-Fi diagnostic reports
Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-Fi network or access se...
Page 302 - Accessibility options; About accessibility options
Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options,visit www.blackberry.com/accessibility . Display closed captions in videos You can turn on closed captioning ...
Page 304 - TTY support; About TTY support; Hearing aid mode
3. Click Add Contact Alert . 4. Press the Menu key. 5. Click Add Name . 6. Click a contact.7. To add additional contacts, repeat steps 3 to 5.8. Click the application or item that you want to change.9. Change the ring tone or alert information.10. Press the Menu key. 11. Click Save . TTY support Dep...
Page 305 - Voice dialing; Make a call using a voice command; Change an AutoText entry
About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency responseto be picked up by hearing aids that are equipped with telecoils. Turn on hearing aid mode 1. From the Home screen, press the Send ke...
Page 306 - Predictive input method; Predict words as you type
5. Press the Menu key. 6. Click Save . Predictive input method Type text using the predictive input method When you are typing text, perform any of the following actions: • To select the highlighted suggestion and start typing a new word, press the Enter key. • To select the highlighted suggestion a...
Page 307 - BrickBreaker; About BrickBreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the ...
Page 308 - Set the paddle speed
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackp...
Page 309 - Submit a score to the BrickBreaker high score web site; Check the high scores on the BrickBreaker web site
3. Click Options . 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreake...
Page 310 - Word Mole game; Word Mole game basics; About the Word Mole game; Word Mole game scoring
Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above,below, or beside each other in the garden, you receive new letters which you can use to form new ...
Page 311 - Turn on tutorial mode
Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust...
Page 312 - Multiplayer games; Invite a player
3. Click Resume Game . 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores scr...
Page 313 - Troubleshooting: Word Mole; I cannot connect to a multiplayer game
1. On the Multiplayer Game Setup screen, click Options . 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name ...
Page 314 - Some words that I submit are not recognized
Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. User Guide Word Mole game 312
Page 315 - Glossary
Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...
Page 320 - Legal notice
Legal notice ©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries aroundthe world. iTunes is...