BlackBerry 9500 - Manual - manualsarea.com

Page 3 - Contents

Contents Shortcuts....................................................................................................................................................................................................................................... 9 BlackBerry basics shortcuts........................

Page 11 - Shortcuts; BlackBerry basics shortcuts

Shortcuts BlackBerry basics shortcuts • To select an item, click (press) the screen. • To highlight an item, touch the screen lightly. • To move back a screen, press the Escape key. • To return to the Home screen, press the End key. • To scroll down, slide your finger up. • To scroll up, slide your ...

Page 13 - Phone; Phone basics; Find your phone number; Answer a second call; Mute a call; Place a call on hold

Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated withyour BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. In the phone applicati...

Page 14 - Turn on the speakerphone; Dial an extension; Switch applications during a call; About using a headset

To resume a call, press the Menu key. Click Resume. Turn on the speakerphone 1. During a call, press the Menu key. 2. Click Activate Speakerphone. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, seethe safety and produc...

Page 15 - Emergency calls; About emergency calls; Volume; Adjust the volume; Change the default volume for calls

If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use aheadset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust th...

Page 16 - Voice mail; Check your voice mail; Change the voice mail access number; Speed dial; Set up speed dial for a contact

Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.1. During a call, press the Menu key. 2. Click Enhance Call Audio.3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are us...

Page 17 - Change the contact assigned to a speed dial key; Voice dialing; Make a call using a voice command; Dial an extension using a voice command; Check a status using a voice command

4. Click New Speed Dial.5. Click a contact. To make a call using speed dial, in the phone application, hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. In the phone application, press the Menu key. 2. Click View Speed Dial List.3. Highlight a contact ...

Page 18 - Turn off voice prompts; Set playback options for voice dialing

• To check the wireless coverage level, say "Check coverage."• To check the battery power level, say "Check battery." Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wirelessse...

Page 19 - Set the matching sensitivity level for voice commands; Improve voice recognition of numbers; Conference calls; Make a conference call; Create a phone number link for a conference call; Speak privately with a contact during a conference call

Set the matching sensitivity level for voice commands 1. In the device options, click Voice Dialing. 2. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less.• To reduce the number of incorrect matches, set the Sensitivity field closer to Reject...

Page 20 - Call logs; About call logs

To return to the conference call, press the Menu key. Click Join. Disconnect a contact from a conference call Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature mightnot be supported.1. During a conference call, press the M...

Page 21 - Change call log notes; Send a call log; Delete call log notes

6. Click Add Notes.7. Type call notes.8. Press the Menu key.9. Click Save. Change call log notes 1. In the phone application, click the call log icon. 2. Highlight a call log.3. Press the Menu key.4. Click View History.5. Press the Menu key.6. Click Edit Notes.7. Change the call notes.8. Press the M...

Page 22 - Call waiting; Turn on call waiting; Call forwarding; About call forwarding; Forward calls

Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options.3. Click Call Waiting.4. Change the Call Waiting Enabled field to Yes.5. Press th...

Page 23 - Add a call forwarding phone number; Change a call forwarding phone number; Delete a call forwarding phone number

Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options.3. Click Call Forwarding.4. Press the Menu key.5. Click New Number.6. Type a pho...

Page 24 - Call blocking; About call blocking; Change the call blocking password; Fixed dialing; About fixed dialing

Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roamto another wireless n...

Page 25 - Turn on fixed dialing; Add a contact to your fixed dialing list; Change a contact in your fixed dialing list

If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixeddialing list. Turn on fixed dialing • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature mi...

Page 26 - Delete a contact from your fixed dialing list; Smart dialing; About smart dialing; Set options for dialing extensions

8. Press the Menu key.9. Click Save. Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options.3. Click FDN Phone List.4. Highlight a contact.5. Press the Menu key.6. Click Delete. Smart dialing About smart dialing You can change smart-dialing op...

Page 27 - TTY support; About TTY support; Multiple phone numbers; About multiple phone numbers

4. In the Number field, type the main phone number for an organization.5. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension.6. In the Extension Length field, set the default length for extensions.7. Press the Menu key.8. Click Save. TTY support About TTY s...

Page 28 - Switch the active phone number; Phone options; Turn on dialing from the Lock screen

If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls toall phone numbers. If you are already on a call, you receive calls to your active phone number only, and any calls that you receive to yourother phone numbers receive...

Page 29 - Hide or display your phone number when you make calls; Turn off the prompt that appears before you delete items

Hide or display your phone number when you make calls The wireless network can override the option that you choose.1. In the phone application, press the Menu key. 2. Click Options.3. Click General Options.4. Perform one of the following actions: • To request that your phone number is hidden, change...

Page 30 - Reset a call timer; Phone shortcuts; I cannot make or receive calls; My phone number appears as Unknown in the phone application

Reset a call timer 1. In the phone application, press the Menu key. 2. Click Status.3. Click Last Call or Total Calls.4. Click Clear Timer.5. Press the Menu key.6. Click Save. Phone shortcuts • To answer a call, press the Send key. • To send an incoming call to voice mail when your BlackBerry® devic...

Page 31 - I cannot check my voice mail; I cannot make calls using a voice command; My device does not recognize names or numbers in voice commands; I cannot make a conference call

I cannot check my voice mail Try performing the following actions: • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the...

Page 33 - Messages; Message basics; Composing messages; Check spelling; Set the importance level for a message; Blind carbon copy a contact; Attach a contact to a message

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept the suggest...

Page 34 - Add a signature; Delete the disclaimer from an email message; Create a link for a PIN; Sending messages; Send an email message

Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server thatsupports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerryInternet Servic...

Page 35 - Send a PIN message; Send an SMS text message; Send an MMS message

Related topics Search for contacts in your organization's address book, 114Mailing lists, 116 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN.3. In the To field, perform one of the following actions: • Type a PIN.• Type a contact name.• Type part of a contact name. ...

Page 36 - Managing messages

Related topics Mailing lists, 116View the size of an MMS message before sending it, 50 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected.1. In a message, press the...

Page 38 - Email messages; Email message basics; Delete the original text from a reply message; File an email message; Add, change, or delete an email message folder

Email messages Email message basics Send an email message 1. In a message list, press the key. 2. Click Compose Email.3. In the To field, perform one of the following actions: • Type an email address.• Type a contact name.• Type part of a contact name. Click a contact. 4. Type a message.5. Press the...

Page 39 - Stop storing messages sent from your device on your computer

Forward messages from a specific email message folder to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server thatsupports this feature. For more information, contact your administrator. 1. In a message list, pre...

Page 40 - Email message filters; About email message filters; Options for email message filters

Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in theemail application on your computer. Email message filters are applied to email messages based on the order in which t...

Page 42 - Email message options; Check spelling automatically before sending email messages

Prioritize email message filters 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Filters.4. Highlight an email message filter.5. Press the Menu key.6. Click Move.7. Click the new location. Delete an email message filter 1. In a message list, press the Menu key. 2. Click Opt...

Page 44 - Receive only the first section of long email messages; Stop forwarding email messages to your device; PIN messages; About PIN messages

Receive only the first section of long email messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Auto More field to No.5. Press the Menu key.6. Click Save. To download more of an email message, press the Menu key. Click More or More All. Change ...

Page 45 - Set a high importance level for received PIN messages; SMS text messages; SMS text message basics; About SMS text messages

Find your PIN In the device options, click Status. Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN.3. In the To field, perform one of the following actions: • Type a PIN.• Type a contact name.• Type part of a contact name. Click a contact. 4. Type a message.5. Press...

Page 46 - Delete the history from an SMS text message; Options for SMS text messages; Turn off AutoText for SMS text messages

Find your SMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up yourBlackBerry® device for SMS text messaging, this number is also your SMS phone number. If you have more than one phone number associated with your ...

Page 48 - Cell broadcasting; About cell broadcasting; Stop receiving messages from a cell broadcast channel

Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devicesin a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of...

Page 49 - Rename a cell broadcast channel; MMS messages; MMS message basics; About MMS messages

Rename a cell broadcast channel 1. In the device options, click Advanced Options. 2. Click Cell Broadcast Settings.3. Highlight a cell broadcast channel.4. Press the Menu key.5. Click Set Nickname.6. Type a name for the cell broadcast channel.7. Click OK. MMS messages MMS message basics About MMS me...

Page 50 - Create a slide show in an MMS message; MMS message attachments; Attach a media file to an MMS message

View the size of an MMS message before sending it, 50 Create a slide show in an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture• Attach Audio• Attach Video• Attach Voice Note 3. Click a media file.4. To add another media fi...

Page 51 - Add a contact to your contact list from an MMS message; Save a media file from an MMS message; MMS message options; Request delivery or read notification for an MMS message

3. Click View Appointment.4. Press the Menu key.5. Click Add To Calendar. Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key.3. Click View Attachment.4. Press the Menu key.5. Click Add to Contacts. Save a media file from ...

Page 52 - View the size of an MMS message before sending it; Stop receiving MMS messages when roaming; Message list options

View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Ret...

Page 53 - Change how a message list displays messages

Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options.4. Set the Keep Messages field.5. Press the Menu key.6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on ...

Page 55 - View call logs in a message list; Block incoming messages; Add a contact to your allowed sender list

View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options.3. Click Call Logging.4. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an emai...

Page 56 - Reset a blocked message counter; About signing and encrypting messages; Encrypt a message with a pass phrase

• Add PIN 7. Type the contact information.8. Press the Enter key.9. Press the Menu key.10. Click Save. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall.3. Highlight a message type.4. Press the Menu key.5. Click Reset Count or Reset All Counts. S/MIM...

Page 57 - Attach a certificate to a message; Download the certificate used to sign or encrypt a message; Add a certificate from an attachment

5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers.6. If you are signing the message, in the Signing Options section, select a certificate.7. Press the Menu key.8. Click Save.9. Type your message.10. Press the Menu key.11. Click Send.12. Type a...

Page 60 - Change the default signing and encryption option; About message classifications

Change options for downloading attachments in encrypted messages 1. In the device options, click Security Options. 2. Click S/MIME.3. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information field to Aut...

Page 61 - Change the size of S/MIME indicators in messages; Change the encryption algorithms for S/MIME-protected messages

2. Click Default Services.3. Change the Default Classification field.4. Press the Menu key.5. Click Save. Change the size of S/MIME indicators in messages 1. In the device options, click Security Options. 2. Click S/MIME.3. Change the Message Viewer Icons field.4. Press the Menu key.5. Click Save. C...

Page 62 - I cannot open an attachment in an encrypted message; PGP protected messages; PGP protected message basics

4. Press the Menu key.5. Click Save. To turn on the prompt again, change the Warn about problems with my certificates field to Yes. S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the emai...

Page 63 - Download the PGP key used to sign or encrypt a message; Add a PGP key from an attachment

2. If necessary, change the Classification field. Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages.1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key.3. Click Options.4...

Page 64 - PGP protected message status; Encryption status indicators

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the...

Page 65 - PGP protected message options; Change your signing and encryption key

: Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot beverified, or is not on your device. : The key status is...

Page 66 - Change the size of PGP indicators in messages

Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that youhave not sent a message to or received a message from previously. If you have sent a message to or received message from ...

Page 67 - Change the encryption algorithms for PGP protected messages; PGP protected message troubleshooting

Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients areknown to support.1. In the device options, click Security Options. 2. Click PGP.3. Select the chec...

Page 68 - Message troubleshooting; I cannot send messages; I am not receiving messages

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® LotusNotes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message troubleshooting I cannot send messages Try performing the following a...

Page 69 - I cannot file email messages; I cannot send SMS text messages; I am not receiving SMS text messages

• Verify that your device is not blocking messages. For more information, contact your administrator. Related topics Find information about wireless coverage indicators, 193Turn off data service, 195Change an email message filter, 39Forward messages from a specific email message folder to your devic...

Page 70 - HTML email messages do not appear correctly; Some email message folders appear dimmed; Email message filters are not working correctly

Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletesthe oldest messages from a message list. Your device does not delete saved messages. If wireless email reconciliation is ...

Page 71 - Some features are not available on my device

I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages.Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provid...

Page 73 - Attachments; Attachment basics; About attachments; Stop downloading an attachment

Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xlsfiles. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you...

Page 74 - Open a link in an attachment; View properties for an attachment

2. Press the Menu key.3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.1. In an attachment, click a link. 2. Press the Menu key.3. Click one of the following menu items: • Get...

Page 75 - Document attachments; Open a password-protected .pdf file attachment; View the table of contents in a document; Spreadsheet attachments; Move to a specific cell

Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wirel...

Page 76 - View a list of worksheets; Switch worksheets; Set display options for a spreadsheet; Media attachments; View a list of pages in a multi-page .tif file attachment

View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, p...

Page 77 - Presentation attachments

Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, c...

Page 78 - vCard contact attachments; Attachment troubleshooting

vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an emailmessage, recipients of your email message can view your contact information or add it to the contact list o...

Page 79 - Camera and video camera; Take a picture; Pan a picture; Zoom in to or out from a picture; Record a video

Camera and video camera Take a picture 1. In the camera, if necessary, perform the following actions: • To zoom in to or out from a subject, slide your finger up or down.• To lock the focus on a subject, press the Right Convenience key halfway. 2. To take a picture, click the camera icon. Note: The ...

Page 80 - Camera and video camera options; Change the picture size

Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires.1. In the camera, press the Menu key. 2. Click Options.3. Change the Picture Size field.4. Press the Menu key.5. Click Save. Set picture quality You can set the fineness of detail tha...

Page 81 - Apply a color effect to pictures or videos; Camera shortcuts; Camera and video camera troubleshooting; I cannot save pictures or videos

2. Click Options.3. Perform any of the following actions: • To change the default flash mode for pictures, change the Default Flash Setting field.• To improve the colors in pictures, in the White Balance field, click the current lighting condition.• To turn on low-light mode for videos, change the V...

Page 83 - Media; Transferring and downloading media files; About transferring media files

Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled d...

Page 84 - Save a song or video from a web page; Receive a media file using Bluetooth technology; Send a media file; Download a ring tone

5. Drag a file from one location to another. To exit mass storage mode or MTP, disconnect your device from your computer. Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save.3. Type a name for the song or video.4. Click Save. Receive a media file u...

Page 85 - Download a Home screen background; Playing media files and recording voice notes; Play a media file; Play a song or video on a web page; Shuffle songs

Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. In the media application, click Pictures. 2. Click a category.3. Press the Menu key.4. Click Download Images. Playing media files and recording voice notes Play a media file 1. In the me...

Page 87 - Keep backlighting on when you play a video; Managing media files; Playlists; About playlists

4. Press the Menu key.5. Click Save. Keep backlighting on when you play a video By default, the backlighting is designed to turn off after a period of time to conserve battery power.1. In the media application, press the Menu key. 2. Click Options.3. Change the Turn Off Auto Backlighting field to No...

Page 89 - View properties for a media file; Rename a media file; Move a media file

Rename a playlist 1. In the media application, click Music. 2. Click Playlists.3. Highlight a playlist.4. Press the Menu key.5. Click Rename.6. Type a name for the playlist.7. Click Save. Delete a playlist 1. In the media application, click Music. 2. Click Playlists.3. Highlight a playlist.4. Press ...

Page 90 - Delete a media file; Viewing pictures; View a picture; Use a picture as the Home screen background; View pictures as a slide show

4. Highlight a media file.5. Press the Menu key.6. Click Move.7. Navigate to the new location.8. Click a folder.9. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added.1. In the media application, click a media type. 2. If necessary, click...

Page 92 - Managing pictures; Save a picture; Sort pictures; Hide album art from picture folders; Rename a picture or picture folder; Move a picture

Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card.1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key.3. Click Save Image.4. Click Save. Sort pictures 1. In the media app...

Page 93 - Delete a picture or picture folder; Media card and file transfer options; About media cards

4. Press the Menu key.5. Click Move.6. Navigate to the new location.7. Highlight a picture folder.8. Press the Menu key.9. Click Move Into. Delete a picture or picture folder You can only delete pictures or picture folders that you added to your BlackBerry® device.1. In the media application, click ...

Page 94 - Encrypt the files in the device memory and on a media card; Turn off media card support

If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when themedia card is inserted in your device. If you encrypt the files using a device password, you can access the files on your media card in anydevice that you insert your...

Page 95 - I cannot play a song or video on a web page; My device does not recognize my media card

3. Press the Menu key.4. Click Save. Media shortcuts • To pause a song or video, press the Mute key. To resume playing a video or song, press the Mute key again. • To play the next song in a playlist, press and hold the Volume Up key. • To play the previous song in a playlist, press and hold the Vol...

Page 97 - Browser; Browser basics; Browsing web pages; Visit a web page; Search the Internet; Switch browser views; Move back or forward a web page

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. In the browser, perfo...

Page 99 - Viewing, copying, and forwarding addresses; View the address for a web page; Copy an address for a web page, link, or picture; Send a web page address

Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key.3. Click Link Address or Image Address. Copy...

Page 100 - Viewing pictures and playing media files; View a full picture on a web page; Browser bookmarks; About bookmarks for web pages

Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save.3. Type a name for the song or video.4. Click Save. ...

Page 102 - Web feeds; About web feeds

6. Click the new location. Rename a bookmark folder for web pages You can only rename folders that you created.1. Highlight a folder. 2. Press the Menu key.3. Click Rename Folder. Delete a bookmark folder for web pages You can only delete folders that you created.1. Highlight a folder. 2. Press the ...

Page 103 - Change a web feed

• To view a summary of the story, click Show Description.• To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description. Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerr...

Page 104 - Browser options; Change the default browser view

4. Press the Menu key.5. Click Delete Bookmark. Browser options Change the default browser view 1. In the browser, press the Menu key. 2. Click Options.3. Click General Properties.4. Change the Default View field.5. Press the Menu key.6. Click Save Options. Change the home page or start page Dependi...

Page 107 - Browser security; About TLS; TLS options

Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internetthrough the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted usingTripl...

Page 108 - WTLS options; Add a trusted content server

Specify whether your browser accepts and sends data that is encrypted using only FIPS-approved algorithms. Prompt for Server Trust: Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not havean authentication certificate for. Prom...

Page 109 - Browser push; About browser push; Browser push options

6. Click OK.7. Press the Menu key.8. Click Save. Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available.For example, you can use browser push to receive updates for weather reports, stock quo...

Page 110 - Browser troubleshooting; No browser is available on my device

SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSChost, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP H...

Page 111 - Change what appears on the display when your device is charging

Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options.3. Click Set Time.4. Click the Time field.5. Slide your finger to select a time.6. Click the Time field.7. Press the Menu key.8. Click Save. Get the date and time from the wireless network automatically...

Page 112 - Set options for bedside clock mode

Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. In the clock, press the Menu key. 2. Click Options.3. Set the Clock Face, Stopwatch Face or Timer Face fields.4. Press the Menu key.5. Click Save. Display a second time zone You can display a second clock ...

Page 113 - Turn on the alarm; Silence the alarm; Change alarm notification options

Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm.3. Click the text beside the alarm time.4. Slide your finger to highlight On or Weekdays.5. Press the Escape key.6. Click Save. In the device status section of the Home screen, a clock indicator appears. Related topics Turn of...

Page 114 - Change timer notification options; The time on my device is incorrect

4. Click Set Timer.5. Click the time field.6. Slide your finger to set the length of time to count down.7. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. In the clock, press the Menu key. 2. Click Options.3. In the Countdown Ti...

Page 115 - Personal organizer; Contacts; Contact basics; Add a contact

Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact. 2. Type the contact information.3. Press the key. 4. Click Save. Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Me...

Page 116 - Delete a contact; Search for contacts in your organization's address book

2. Click Add Pause or Add Wait.3. Type the additional numbers.4. Press the Menu key.5. Click Save. View a contact In the contact list, click a contact. Change a contact 1. In the contact list, highlight a contact. 2. Press the Menu key.3. Click Edit.4. Change the contact information.5. Press the Men...

Page 117 - Customizing contacts; Assign a ring tone to a contact; Add a caller ID picture for a contact; Change the caller ID picture for a contact

Customizing contacts Assign a ring tone to a contact 1. In the contact list, highlight a contact. 2. Press the Menu key.3. Click Edit.4. In the Custom Ring Tones/Alerts section, perform one of the following actions: • To assign a ring tone to phone calls that you receive from the contact, click Phon...

Page 118 - Delete the caller ID picture for a contact; Mailing lists; About mailing lists

Delete the caller ID picture for a contact 1. In the contact list, highlight a contact. 2. Press the Menu key.3. Click Edit.4. Highlight the caller ID picture.5. Press the Menu key.6. Click Delete Picture.7. Press the Menu key.8. Click Save. Mailing lists About mailing lists You can use mailing list...

Page 119 - Multiple contact lists; Contact list options

7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1. In th...

Page 120 - Contact troubleshooting; Custom contact list field data is not appearing on my computer

4. Change the Sort By field.5. Press the Menu key.6. Click Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. In the device options, click Language. 2. Change the Name Display fie...

Page 121 - Calendar; Calendar basics; About calendar views; Schedule a meeting

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointmentsand meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Age...

Page 122 - Recurrence fields

5. Click Invite Attendee.6. Click a contact.7. To add another contact to your meeting, repeat steps 4 to 6.8. Press the Menu key.9. Click Save. Related topics Turn off your device, 199 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task...

Page 123 - Meetings

2. Press the Menu key.3. Click Delete. Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wirele...

Page 124 - View your calendar when responding to a meeting; Check availability of meeting participants; Send an email message to all meeting participants

View your calendar when responding to a meeting 1. In a meeting invitation, press the Menu key. 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email...

Page 125 - Calendar options; Change the default calendar view; Change the start and end time for days

Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Initial View field.5. Press the Menu key.6. Click Save. Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Click...

Page 127 - Multiple calendars; About multiple calendars

4. Change the Keep Appointments field.5. Press the Menu key.6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you recei...

Page 128 - Calendar troubleshooting; I cannot schedule appointments that span multiple days

3. Click a calendar.4. Change the Appointment Color field.5. Press the Menu key.6. Click Save. Change the calendar that reminds you of appointments 1. In a calendar, press the Menu key. 2. Click Options.3. Click a calendar.4. Change the Display Reminders field.5. Press the Menu key.6. Click Save. Ch...

Page 129 - Tasks; Task basics; Create a task

Tasks Task basics Create a task 1. In the task list, click Add Task. 2. Type the task information.3. Set a due date for the task.4. If the task recurs, set the Recurrence field.5. Press the Menu key.6. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring ...

Page 130 - Send a task or memo; Task list options; Sort contacts or tasks; Change the snooze time for reminders

Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key.3. Click Forward As.4. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, pres...

Page 131 - Memos; Memo basics; Create a memo

View tasks in a calendar 1. In a calendar, press the Menu key. 2. Click Options.3. Click General Options.4. Change the Show Tasks field to Yes.5. Press the Menu key.6. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete mess...

Page 132 - Memo list options

5. Press the Menu key.6. Click Save. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key.3. Click Forward As.4. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message...

Page 133 - Categories; About categories

Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appearbased on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotu...

Page 134 - Delete a category; Calculator; Use the calculator

Delete a category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter.3. Highlight a category.4. Press the Menu key.5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator If you are ...

Page 135 - Notifications; Notification basics; About notifications and sound profiles; Change a sound profile

Notifications Notification basics About notifications and sound profiles Sound profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browsercontent. Your device has seven preloaded sound profiles: Loud, Medium, Silent, Vibrate Only...

Page 136 - Silence your device; Create a sound profile; Delete a custom sound profile; Assign ring tones and notifications to a contact

Silence your device In the sounds application, perform one of the following actions: • To receive LED notification only, click Silent.• To receive vibrate notification only, click Vibrate Only.• To turn off all notification, including ring tones and notifications for specific contacts and LED notifi...

Page 137 - LED notification; Turn off Bluetooth connection notification

Download a ring tone Depending on your wireless service plan, this feature might not be supported.1. In the media application, click Ring Tones. 2. Click All Ring Tones.3. Press the Menu key.4. Click Download Ring Tones. Related topics Legal notice, 251 LED notification LED notification The LED ligh...

Page 138 - Notifications troubleshooting; My device is vibrating more times than expected

2. Set the LED Coverage Indicator field to On.3. Press the Menu key.4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Notifications troubleshoot...

Page 139 - Typing; Typing basics; Type a symbol; Type an accent or special character; Clear a field; Cancel a text selection

Typing Typing basics Type a symbol Perform one of the following actions: • If you are using your BlackBerry® device in portrait view with the SureType® input method, press the Symbol key. To view more symbols, press the Symbol key again. Click a symbol. • If you are using your device in portrait vie...

Page 140 - Change the keyboard layout

Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field.3. Press the Menu key.4. Click Save. Turn on key tones 1. In the device options, click Screen/Keyboard. 2. Set the Key Tone field to On.3. Press the Menu key.4. Click Save. Hide the keyboard Your device s...

Page 141 - Typing input methods; About typing

Typing input methods About typing When you need to type, your BlackBerry® device displays one of three keyboard styles automatically, based on the field that you type inand the orientation of your device. If you are using your device in portrait view, you can switch between the SureType® technology ...

Page 142 - Switch typing input methods when typing; Change the typing input language; About typing in Arabic or Russian

3. Press the Menu key.4. Click Save. Switch typing input methods when typing To perform this task, you must be using your device in portrait view. 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType. Change the typing input language To perform this task, you must have more than one la...

Page 143 - Korean typing input method; Typing tips for the Korean typing input method; Spelling checker

Type in Arabic or Russian using SureType technology To perform this task, you must be using your BlackBerry® device in landscape view. You can only perform this task if your keyboard displays Arabic or Russian letters.1. Press the letter key for each letter in a word until you have typed the entire ...

Page 144 - Correct spelling while you type; Change options for checking spelling; Add a word to the custom dictionary

Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize.1. Place the cursor in the underlined word. 2. Press the Menu key3. Perform one of the following actions • To get spelling suggestions, click Get Suggestions. Click a word or press the Esc...

Page 145 - Change a word in the custom dictionary; Delete a word from the custom dictionary; Custom dictionary; About the custom dictionary

Change a word in the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary.3. Highlight a word.4. Press the Menu key.5. Click Edit.6. Change the word.7. Press the Enter key.8. Press the Menu key.9. Click Save. Delete a word from the custom dictionary 1. In the dev...

Page 146 - Stop adding items to the custom dictionary automatically

Change a word in the custom dictionary 1. In the device options, click Custom Dictionary. 2. Highlight a word.3. Press the Menu key.4. Click Edit.5. Change the word.6. Press the Enter key.7. Press the Menu key.8. Click Save. Delete a word from the custom dictionary 1. In the device options, click Cu...

Page 147 - AutoText; About AutoText

AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with anAutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common ...

Page 148 - Typing shortcuts; SureType technology does not recognize a word

Delete an AutoText entry 1. In the device options, click AutoText. 2. Highlight an AutoText entry.3. Press the Menu key.4. Click Delete. Undo an AutoText change Press the Backspace/Delete key twice. Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized. • T...

Page 149 - Language

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wirelessservice provider or administrator. 1. In the device options, click Language. 2. Change the Language field.3. Press the Menu key.4. Cl...

Page 150 - Some characters do not appear correctly on my device

2. Change the Voice Dialing Language field.3. Press the Menu key.4. Click Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. In the device options, click Language. 2. Change the N...

Page 151 - Display and keyboard; Backlighting; About backlighting; Display options

Display and keyboard Backlighting About backlighting The backlighting for the screen is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. In the device options, click Screen/Keyboard. 2. Set the Backlight Bright...

Page 153 - Delete an application folder; Keyboard options; Turn on key tones

5. Click Save. Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key.3. Perform one of the following actions: • To move the application icon to a different location in the application list, click Move. Click the new loca...

Page 154 - Assign an application to a Convenience key; Themes; About themes

Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, youmight not be able to change the application that is assigned to a Convenience key.1. In the device options, click Screen/Ke...

Page 155 - Accessibility options; Change the contrast; Display troubleshooting; My device screen turns off; No application opens when I press a Convenience key

Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast.1. In the device options, click Advanced Options. 2. Click Accessibility.3. Change the Color Contrast field.4. Press the Menu key.5. Click Save. Display troubleshooting My device screen turns...

Page 157 - Search; Search for messages

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...

Page 158 - Manage message search results; Search for messages by contact or subject

Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Cha...

Page 159 - Delete a saved search; Organizer data; Search for organizer data

3. Type the text.4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search.3. Press the Menu key.4. Click Recall. Change a saved search 1. In the list of saved sear...

Page 161 - Synchronization; About synchronization

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

Page 162 - Synchronize organizer data over the wireless network

Delete multiple messages, 35 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature. For more information, contact your administrator. • You must sync...

Page 163 - Delete all device data; Empty the deleted items folder on your computer from your device

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Deskt...

Page 164 - Synchronization troubleshooting; Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network

1. In a message list, press the Menu key. 2. Click Options.3. Click Email Reconciliation.4. If necessary, change the Message Services field.5. Press the Menu key.6. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing ...

Page 167 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device; Connect to a paired Bluetooth enabled device

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetoothenabled device, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...

Page 168 - Switch to a paired Bluetooth enabled device during a call; Share contacts with a paired Bluetooth enabled car kit

Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device>. Related topics Turn on Bluetooth technology, 165Pair with a Bluetooth enabled device, 165 Share co...

Page 169 - Bluetooth technology options; Restrict outgoing calls

Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth. 2. Highlight a paired Bluetooth® enabled device.3. Press the Menu key.4. Click Device Properties.5. In the Device Name field, change the name for the Bluetooth enabled device.6. Press the Menu key.7. Click Save. Dele...

Page 170 - Turn off a Bluetooth profile

Make your BlackBerry device discoverable 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options.4. Set the Discoverable field to Yes.5. Press the Menu key.6. Click Save. Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Press ...

Page 171 - Bluetooth profiles

2. Press the Menu key.3. Click Options.4. Clear the check box beside one or more Bluetooth® profiles.5. Press the Menu key.6. Click Save. Related topics Bluetooth profiles, 169 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets ...

Page 172 - Bluetooth technology troubleshooting; I cannot type a passkey on a Bluetooth enabled device

This profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make andreceive calls using the car kit. When you use this feature, data services (email, PIN and MMS messages, and browser service) are notavailable on your device, and phone...

Page 173 - I cannot pair with a Bluetooth enabled device; I cannot share contacts with a paired Bluetooth enabled device

I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to...

Page 175 - GPS technology; About GPS technology; Turn off location aiding; GPS technology troubleshooting; I cannot use GPS technology

GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with other location-based information. For examp...

Page 177 - Maps; Map basics; Get directions; Send a route or a map

Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions.3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am.• To specify a new location, click Enter Address. To type location information in speci...

Page 178 - Track your movement; Show or hide a layer on a map

View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks.1. On a map, press the Menu key. 2. Click Local Search.3. Type the point of interest information.4. Press the Enter key. View points of interest on a map...

Page 179 - Navigation; Zoom in to a direction on a route; Zoom in to or out from a map; Maps bookmarks; Add a bookmark for a location or route

Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key.3. Click Zoom To Point. Zoom in to or out from a map 1. On a map, press the Menu key. 2. Click Zoom.3. Perform one of the following actions: • To zoom in, slide your finger up on the zoo...

Page 180 - Map options; Set the GPS receiver that you use to track your movement

9. Click Save. Delete a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location.3. Click Favorites.4. Highlight a bookmark.5. Press the Menu key.6. Click Delete. Add a bookmark folder for locations or routes 1. On a map, press the Menu key. 2. Click Find Location.3. ...

Page 181 - Keep backlighting on when you track your movement

3. Press the Menu key.4. Click Clear Cache.5. Click Delete. View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information atthe top of maps.1. On a map, press the Menu key. 2. Click ...

Page 182 - Maps troubleshooting; Diagonal lines appear on a map

Add GPS location information to pictures You can add the latitude and longitude coordinates for your current location to pictures that you take.1. In the camera, press the Menu key. 2. Click Options.3. Change the Geotagging field to Enabled.4. Press the Menu key.5. Click Save. To stop adding GPS loc...

Page 183 - BlackBerry Messenger; Turn on invitation passwords

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list.1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact.3. Type part or all of the contact name...

Page 184 - Groups; Add a group

Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that yousent the invitation to.1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options.3. Ch...

Page 185 - Conversations

Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key.3. Click Move Contact.4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key.3. Click Ed...

Page 186 - Send a file to a contact; Send a voice note to a contact; Send a vCard contact attachment; Ping a contact; Turn off ping vibration

Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File.3. Navigate to a folder that contains pictures or audio files.4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice...

Page 188 - Availability

Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Con...

Page 189 - Receive notification when a contact becomes available

To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key.3. Click Set Alert...

Page 191 - Applications; Switch applications; Add an application; View properties for an application; Delete a third-party application

Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application.3. Perform one of the following actions: • If the application that you want to switch to appears, click the application.• If the application that you want to switch to does not appear, click Home ...

Page 193 - Upgrade the BlackBerry Device Software; Return to the previous version of the BlackBerry Device Software; Delete the previous version of the BlackBerry Device Software; Application troubleshooting; I cannot add, update, or downgrade an application

• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Upgrade the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content pr...

Page 194 - A third-party application is not working as expected

A third-party application is not working as expected If you are trying to use a third-party application that was not designed for BlackBerry® devices with a touch screen, you can turn oncompatibility mode to allow the application to work on your device. When you use an application in compatibility m...

Page 195 - Wireless network coverage; Find information about wireless coverage indicators

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wirelesscoverage indicators, see the printed documentation that came with your device. Turn off a ...

Page 196 - About the preferred wireless network list

Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard. 2. Set the LED Coverage Indicator field to On.3. Press the Menu key.4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage not...

Page 197 - Change the order of preferred wireless networks; Turn off data service

• To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network.• To scan for a wireless network that is already known to your device, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless n...

Page 198 - Verify the status of network connections and services; I cannot connect to a wireless network

• To turn off data service when roaming, change the Data Services field to Off When Roaming. 3. Press the Menu key.4. Click Save. About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wirelessservice provider's wir...

Page 201 - Check the battery power level

Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For moreinformation about application locations and names, see the printed documentation that came with your BlackBerry® device.•...

Page 202 - Format the device memory or a media card

• Turn off the flash in the camera. • Close third-party applications from the application menu when you are finished with them. • Change your browser options for animated graphics so that they repeat less often on web pages. Related topics Delete the original text from a reply message, 36Blind carbo...

Page 205 - SIM card; About the SIM card phone book

SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to accesscontacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® dev...

Page 207 - Change the SIM card PIN code; Change the display name for a phone number

Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function.1. In the device options, click Advanced Options. 2. Click SIM Card.3. Press the Menu key.4. Click Enable Security.5. Type your SIM card PIN code.6. Press the Enter key. Change the SIM card PIN code 1. I...

Page 209 - Security; Security basics

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When youtry to type your password again, the characters that you type appear on the screen. If you exceed the number of allow...

Page 210 - Password keeper; About the password keeper; Generate a random password; Set criteria for randomly generated passwords; View a password in the password keeper

2. Set the Number of Password Attempts field.3. Press the Menu key.4. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with apassword keeper password. When you type this p...

Page 212 - Prevent password copying; Set a limit for password attempts in the password keeper; Encryption; About file encryption

3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard.Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. In the password keeper, press the Menu key. 2. Click Options.3. Set the Allow Clipboard Copy field ...

Page 213 - About content protection; Set content protection strength; About encryption keys

5. Click Save. To stop encrypting the files in the device memory and on a media card, change the Encryption Mode field to None. Related topics Set a device password, 207 About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned...

Page 214 - Memory cleaning; About memory cleaning

Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server thatsupports this feature. For more information, contact your administrator. If your device is associated with an email account that uses aBlac...

Page 215 - Certificates; Certificate basics; Download a certificate from an LDAP certificate server

Change when your device deletes sensitive data from the temporary device memory 1. In the device options, click Security Options. 2. Click Memory Cleaning.3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holst...

Page 216 - View properties for a certificate; Certificate properties

7. Click Search.8. Click a certificate.9. Click Add Certificate to Key Store. View properties for a certificate 1. In the device options, click Security Options. 2. Click Certificates.3. Click a certificate. Certificate properties Revocation Status: This field displays the revocation status of the c...

Page 217 - View one type of certificate in the certificate list; Send a certificate; Delete a certificate; View the certificate chain for a certificate

MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. In the device options, click Security Options. 2. Click Certificates.3. Press the Menu key.4. Click one of the following menu items: • Show My Certs• Show Others...

Page 218 - Certificate status; Certificate status indicators; Change the trust status of a certificate; Revoke a certificate

Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certi...

Page 219 - Certificate revocation reasons; Certificate options; Change the display name for a certificate

3. Highlight a certificate.4. Press the Menu key.5. Click Revoke.6. Click Yes.7. Change the Reason field.8. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of th...

Page 220 - Add an email address to a certificate

Add an email address to a certificate 1. In the device options, click Security Options. 2. Click Certificates.3. Highlight a certificate.4. Press the Menu key.5. Click Associate Addresses.6. Press the Menu key.7. Click Add Address.8. Perform one of the following actions: • Click a contact.• Click Us...

Page 221 - PGP keys

PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server.1. In the device options, click Security Options. 2. Click PGP keys.3. Press the Menu key.4. Click Fetch PGP Key...

Page 222 - Send a PGP key; Delete a PGP key

This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted(the PGP key is associated with a private key on your Blac...

Page 223 - Clear the PGP data cache; PGP key status; Check the revocation status of a PGP key; Change the trust status of a PGP key

Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloadsfrom the PGP Universal Server. 1. In the device options, click Security Options. 2. Click PGP.3. Press the Menu key.4. Click Clear Universal Cache. ...

Page 224 - Revoke a PGP key; PGP key revocation reasons; PGP key options

4. Press the Menu key.5. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update therevocation status on the PGP® Universal Server. 1. In the device options, click Security Options. 2. Cl...

Page 225 - PGP key troubleshooting

6. Type a display name for the PGP key.7. Click OK. Turn off the display name prompt that appears when you add a PGP key to the key store 1. In the device options, click Security Options. 2. Click PGP keys.3. Press the Menu key.4. Click Fetch PGP Keys.5. Press the Menu key.6. Click Options.7. Change...

Page 226 - Certificate servers; Add a certificate server; Change connection information for a certificate server; Connection options for LDAP certificate servers

Certificate servers Add a certificate server 1. In the device options, click Security Options. 2. Click Certificate Servers.3. Press the Menu key.4. Click New Server.5. Specify information for the certificate server.6. Press the Menu key.7. Click Save. Change connection information for a certificate...

Page 227 - Key stores; About the key store

Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server. Send connection information for a certificate server 1. In the device options, click Security Options. 2. Click Certificate Servers.3...

Page 228 - Change the key store password; Synchronize the key store password with the device password; Change when your device deletes the key store password

Change the key store password 1. In the device options, click Security Options. 2. Click Key Stores.3. Press the Menu key.4. Click Change Password. Synchronize the key store password with the device password If you synchronize the key store password with the device password, when you change the devi...

Page 229 - Turn off automatic backup of key store data; Change the refresh rate for certificate revocation lists; Smart cards; About using a smart card with your device

Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. Ifyou do not want to back up your private key to or restore your private key from your computer for security reasons, you ...

Page 231 - Switch smart password filters; Prerequisites: Using authentication certificates

3. Change the Lock On Card Removal field to Enabled.4. Press the Menu key.5. Click Save. About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to usesmart password entry in some password fields. When ...

Page 232 - Use a certificate to authenticate your smart card; Turn off notification for smart card connections

Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart cardto unlock your BlackBerry® device.1. In the device options, click Security Options. 2. Click General Settings.3. S...

Page 233 - Software tokens; About software tokens; About security self-tests; Third-party application control; About permissions for third-party applications

Software tokens About software tokens You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry® device regeneratesperiodically and a PIN. For more information about software tokens, contact your administrator. Change the PIN for a software token...

Page 234 - Turn on safe mode; Set permissions for a third-party application

2. Click Firewall.3. Press the Menu key.4. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. Forexample, a stock price application m...

Page 236 - Data permissions for third-party applications; Security troubleshooting; I cannot download a certificate

Input Simulation: Specify whether third-party applications can simulate actions, such as pressing a key on your device. Browser Filtering: Specify whether third-party applications can register browser filters with the browser on your device to add, change, or delete website content before it appears...

Page 239 - Service books and diagnostic reports; Service books; About service books; Delete a service book; Diagnostic reports; About diagnostic reports

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...

Page 240 - View a diagnostic report; Submit a diagnostic report; Delete a diagnostic report; Set a default recipient for diagnostic reports

3. Click Diagnostics Test.4. Press the Menu key.5. Click Run. View a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key.3. Click Diagnostics Test.4. Highlight a report.5. Press the Menu key.6. Click View Report. Submit a diagnostic report 1. In the device options...

Page 241 - I cannot run or submit a diagnostic report

I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps.• If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewis...

Page 243 - BrickBreaker; About BrickBreaker

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy.The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...

Page 244 - BrickBreaker scoring; Play BrickBreaker

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right. • To release ...

Page 245 - Word Mole game; Word Mole game basics; About the Word Mole game

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directlyabove, below, or beside each other in the garden, you receive new letters which you can use to form new ...

Page 246 - Turn on tutorial mode; Submit a score to the Leaderboard on the Word Mole game web site

Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume Perform any of the following actions: • To increase the volume, press the Volume Up key.• To decrease the volume, press the Volume Dow...

Page 247 - Check the Leaderboard on the Word Mole game web site; Multiplayer games; Invite a player

If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. In the Password field, type a password.3. Click Submit. Check the Leaderboard on the Word Mole game web site 1. On the Word Mole™ game h...

Page 248 - Word Mole game troubleshooting; I cannot connect to a multiplayer game

2. Click Change Screen Name.3. Type a new screen name.4. Press the Enter key. Chat with other players 1. On the Multiplayer Game Setup screen, in the Chat field, type a message. 2. Press the Enter key. Check the stats for a player 1. On the Multiplayer Game Setup screen, click a player. 2. Click Sho...

Page 249 - Glossary

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with Black...

Page 253 - Legal notice

Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countriesaround the world. Bluetooth...

BlackBerry 9500 - Manual

Table of Contents:

Summary

Other BlackBerry Models