Page 3 - Contents
Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 11 Feature availability............................
Page 13 - Welcome to BlackBerry!; Feature availability
Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on theHome screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items ...
Page 14 - Complete the setup wizard
Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service pr...
Page 15 - Navigation and typing; About the Menu key and Escape key; Move around the screen; BlackBerry basics; Make a call
Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Home screen • open the menu in an application • select ...
Page 16 - Send an SMS text message
Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change.4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that ...
Page 17 - Add a contact; Schedule an appointment; Take a picture; Record a video
Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information.4. Press the key. 5. Click Save . Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New . 4. Type the appointment information.5. If th...
Page 18 - Troubleshooting: Basics; I cannot make or receive calls
Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, click the Browser icon. 2. Perform one of t...
Page 19 - I cannot set up an email address
• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number. • If you have more than one phone number associated with your device, verify that the phone number that you want to make ...
Page 20 - I cannot send SMS text messages; I cannot save media files; I cannot play a media file on a web page
Turn on or turn off data service or set roaming options, 307Change an email message filter, 59Forward messages from a specific email message folder to your device, 56 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported.Try performing the follo...
Page 21 - Shortcuts; BlackBerry basics shortcuts
Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move...
Page 22 - Message shortcuts
• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press the Send key. Click your phone number at the top of the screen. Click a phone number. Message shortcuts Depending on the typing input language that you are using, some sho...
Page 25 - Calendar shortcuts
• To insert a slash mark (/) in the web address field, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z . • To zoom in to a web page, ...
Page 26 - Troubleshooting: Shortcuts; I cannot use a shortcut
Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or a...
Page 27 - Phone; Phone basics; Find your phone number; Answer a call; Answer a second call
Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with you...
Page 29 - About using a headset
Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phonekeypad.• To type a number, press a number key. • To type a le...
Page 30 - Emergency calls; About emergency calls
Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. YourBlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and t...
Page 31 - Turn on GPS technology; Volume; Adjust the volume; Change the default volume for calls
Turn on GPS technology Depending on your BlackBerry® device model and wireless network, this feature might not be supported. The GPS options that appear on your device might differ slightly from the options that appear in this task.1. On the Home screen, click the Options icon. 2. Click Advanced Opt...
Page 32 - Improve sound quality for all calls; Voice mail; About your voice mail greeting and voice mail password; Change the voice mail access number
2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Enhanced Audio . 5. Cha...
Page 33 - Speed dial; Set up speed dial for a contact; Change the contact assigned to a speed dial key; Conference calls; About conference calls
Speed dial Set up speed dial for a contact 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click View Speed Dial List . 4. Click an unassigned key.5. Click New Speed Dial . 6. Click a contact. To make a call using speed dial, from the phone application, the Home screen, a mess...
Page 34 - Make a conference call; Create a phone number link for a conference call
Make a conference call If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.1. During a call, press the Menu key. 2. Click Add Participant . 3. Type a phone number or highlight a contact.4. Press the Send key. 5. During the second cal...
Page 35 - Call logs; About call logs; Add notes to a call log
If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider,this feature might not be supported.1. During a conference call, press the Menu key. 2. Click Transfer or Flash . Call logs About call logs Call logs appea...
Page 36 - Change call log notes; Send a call log; Delete call logs; Delete call log notes
Change call log notes 1. From the Home screen, press the Send key. 2. Highlight a call log.3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Change the call notes.8. Press the Menu key. 9. Click Save . Send a call log 1. From the Home screen, press the Se...
Page 37 - Call waiting; Turn on call waiting; Call forwarding; About call forwarding
10. Click Save . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Waiting . 5. Change the Call ...
Page 39 - Call blocking; About call blocking; Change the call blocking password
3. Click Options . 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers . 7. Click a phone number.8. Click Delete . Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking The blocked calling feature ...
Page 40 - Fixed dialing; About fixed dialing; Add a contact to your fixed dialing list
5. Press the Menu key. 6. Click Change Password . Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to o...
Page 41 - Change a contact in your fixed dialing list; Delete a contact from your fixed dialing list; Smart dialing; About smart dialing
7. Type your PIN2 code.8. Press the Menu key. 9. Type a name and a phone number.10. Press the Menu key. 11. Click Save . Change a contact in your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Highlight a contact...
Page 42 - Multiple phone numbers; About multiple phone numbers
Set the default country code and area code 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Smart Dialing . 5. Set the Country Code and Area Code fields. 6. If necessary, set the Local Country Code and International Dialing Digits fields. 7. In the Nati...
Page 43 - Switch the active phone number; Phone options; Turn on dialing from the Lock screen
If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to allphone numbers. If you are already on a call, you receive calls to your active phone number only, and any calls that you receive to your otherphone numbers receive...
Page 47 - My phone number appears as Unknown in the phone application; I cannot check my voice mail; I cannot make calls using a voice command; I cannot change the number of times that my device rings
Call blocking, 37Call forwarding, 35Switch the active phone number, 41 My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears inthe phone application. On the Home s...
Page 49 - Voice commands; Perform an action using a voice command; Available voice commands
Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task ...
Page 51 - Improve voice recognition; Troubleshooting: Voice dialing; My device does not recognize names or numbers in voice commands
Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Click Adapt Voice . 4. Complete the instructions on the screen....
Page 52 - Messages; Message basics; Composing messages
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the sugge...
Page 53 - Sending messages
2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the ...
Page 56 - Managing messages
Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve . Save a message 1. On the Home screen, click the Messages icon. 2. Highlight a message.3. Press the Men...
Page 57 - Email messages; Email message basics
2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. On the Home screen, click the Messages icon. 2. Highlight a message.3. Press the Menu key. 4. Click Delete . Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following a...
Page 60 - Email message filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the emailapplication on your computer. Email message filters are applied to email messages based on the order in which t...
Page 62 - Email message folders
4. Click Email Filters . 5. Highlight an email message filter.6. Press the Menu key. 7. Click Edit . 8. Change the options for the email message filter.9. Press the Menu key. 10. Click Save . Prioritize email message filters 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. C...
Page 63 - Email message flags
Add, move, rename, or delete an email folder To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4....
Page 64 - Email message options
Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag . Email message options Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Se...
Page 67 - PIN messages; About PIN messages; Set a high importance level for received PIN messages
To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses aBlackBerry device or a Bla...
Page 68 - SMS text messages; SMS text message basics
6. Press the Menu key. 7. Click Save . SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your wireless service provider must set up your wireless service plan for SMS text messaging. Dependingon your wireless service provider, this feature might...
Page 69 - Options for SMS text messages
• To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save . Delete the history from an SMS te...
Page 71 - Cell broadcasting
Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported.1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . • To use only one network type to send SMS text messages, ...
Page 72 - MMS messages; MMS message basics
Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on yourlocation. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Cl...
Page 74 - MMS message attachments
MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1....
Page 75 - MMS message options
• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the...
Page 76 - Message list options; Turn off the prompt that appears before you delete items
2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears bef...
Page 80 - Reset a blocked message counter
8. Type the contact information.9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Firewall . 4. Highlight a message type.5. Press the Menu key. 6. Click R...
Page 86 - IBM Lotus Notes native encrypted messages; About IBM Lotus Notes native encrypted messages
5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Secur...
Page 87 - PGP protected messages; PGP protected message basics
Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes®(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importingyour IBM Lotus Notes ID file u...
Page 89 - PGP protected message status
Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the...
Page 90 - PGP protected message options
Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot beverifi...
Page 92 - Troubleshooting: PGP protected messages
4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are knownto support....
Page 94 - Troubleshooting messages; I cannot send messages; I am not receiving messages
• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting messages I cannot send messages Try performing the following actions: • Verify that your Blac...
Page 95 - I cannot file email messages; I am not receiving SMS text messages
• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Verify that data service is turned on.• If you u...
Page 96 - Email message filters are not working correctly
View messages in a specific folder, 54View messages in a specific folder, 54 Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletesthe oldest messages from a message list. You...
Page 97 - Some features are not available on my device
I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcastmessages.Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS messag...
Page 140 - Troubleshooting: Messages
• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting: Messages I cannot send messages Try performing the following actions: • Verify that your Bla...
Page 142 - Some messages no longer appear on my device
If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on your computer other than your inbox, your device files the message. Related topics View messages in a specific folder, 54View messages in a specific fo...
Page 143 - I cannot turn on cell broadcasting
Related topics Email message filters, 58Email message filters, 58 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcastmessages.Clear the check box beside all languages that your ...
Page 144 - Files and attachments; File and attachment basics; About files and attachments; Download a file or an attachment
Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses aBlackBerry® Enterprise Server that supports accessing files on your organization's network...
Page 145 - Locate a file saved on your organization's network; Save a file from your organization's network to your device
Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download . Locate a file saved on your device 1. On the Home screen, click the Media icon. 2. Press the Menu...
Page 146 - Send a file as an attachment; Managing files and attachments; View properties for an attachment
8. Click Copy Into . Related topics Locate a file saved on your organization's network, 143Send a file as an attachment, 144 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.F...
Page 148 - Documents; View tracked changes in a document; Spreadsheets; Move to a specific cell
Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For more information, contact your wireless service provider or administrator.1. When the "Password prote...
Page 150 - Media files; View a list of pages in a multi-page .tif file; Presentations; Switch presentation views
Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages...
Page 151 - vCard contact attachments; About vCard contact attachments; File and attachment shortcuts
Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the...
Page 152 - Troubleshooting: Attachments; A skipped content bar appears in a document
• To move to the last cursor position after closing and reopening a file or an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view ...
Page 153 - Media; Audio and video files; Play a media file
Media Audio and video files Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the ...
Page 155 - Amplify the volume using the audio boost feature; Improve sound quality for songs
Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the top of your device. To turn off mute, press the Mute...
Page 156 - Playlists
About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your devicemodel, you might be able to use a headset button to make a...
Page 159 - Video camera; Turn on video lighting; Apply a color effect to videos
Delete a media file or folder, 163 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not be available. Record a video To perform this task, you might need to have a media card inserted in your Black...
Page 160 - Change the video size and format; Change the location for storing videos; Camera
Change the video size and format The larger the video, the more memory the video requires.1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options . 5. Change the Video Format field. 6. Press the Menu key. 7. Click Save . Related topics Vie...
Page 161 - Change the size of pictures that you take; Set picture quality; Change the location for storing pictures
Change the size of pictures that you take The larger the picture, the more memory the picture requires.1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Change the Picture Size field. 5. Press the Menu key. 6. Click Save . Related topics View properties for a...
Page 162 - Pictures; View a picture; Pan a picture
• To improve the colors in pictures, in the White Balance field, click the current lighting condition. 5. Press the Menu key. 6. Click Save . Apply a color effect to pictures You can apply a sepia or black-and-white color effect to pictures that you take.1. On the Home screen, click the Camera icon....
Page 164 - Change the number of seconds between slides in a slide show; View pictures in list view; Sort pictures; Managing media files; Rename an audio or video file
Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options . 4. Change the Slide Show Interval field. 5. Press the Menu key. 6. Click Save . View pictures in list view 1. On the Home screen, click the Media icon. 2...
Page 165 - Rename a picture or picture folder; Move a media file; Delete a media file or folder
Related topics Rename a picture or picture folder, 163Rename a playlist, 156 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device.1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. C...
Page 166 - Search for a media file; View properties for a media file; Memory and media cards; About media cards
5. Press the Menu key. 6. Click Delete . Related topics Delete a playlist, 156 Search for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. In the Find field, type part or all of a name for a media file. View properties for a media f...
Page 167 - View the amount of memory used by media files; Supported media cards; Turn off media card support
View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use . Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Change the amount of memory available f...
Page 169 - Turn on encryption; Repair your media card or device memory
Turn on encryption To encrypt data in the device memory, you must have set a password for your BlackBerry® device. Depending on the amount of memory available for storing files in the device memory, you might not be able to encrypt files in the devicememory.1. On the Home screen or in a folder, clic...
Page 170 - Transferring and downloading media files; About transferring and synchronizing media files
Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer, or you canuse Bluetooth® technology to send media files to or receive media files fro...
Page 174 - Media shortcuts
4. Highlight a media file.5. Press the Menu key. 6. Perform one of the following actions: • To send a picture file, click Send or Share . Click a message type. • To send an audio or video file, click the send option for a message type. Download a ring tone Depending on your wireless service plan, th...
Page 175 - Troubleshooting: Media
• To pan left in a picture, press 4 . • To return to the center of a picture, press 5 . • To rotate a picture, press L . • To fit a picture to the screen size, press 1 . Camera and video camera • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject b...
Page 176 - My device does not recognize my media card; My device is not using the correct ring tone or wallpaper; The flash dims or turns off
• In the camera options, verify that the Picture Quality field is not set to Superfine . Superfine pictures use more memory than fine or normal pictures. • If possible, increase the maximum amount of memory available for pictures. Related topics Delete a media file or folder, 163Delete a message, 55...
Page 178 - Browser; Browser basics; Browsing web pages
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, c...
Page 180 - Viewing, copying, and forwarding addresses
Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the add...
Page 181 - Viewing pictures and playing media files; Browser bookmarks; About bookmarks for web pages
2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2...
Page 182 - Add a bookmark for a web page; Change a bookmark for a web page; Send a bookmark for a web page; Delete a bookmark for a web page
Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmarklist, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default ...
Page 183 - Add a bookmark folder for web pages; File a bookmark for a web page; Rename a bookmark folder for web pages; Delete a bookmark folder for web pages
4. Highlight a bookmark.5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder.5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for ...
Page 184 - Web feeds; About web feeds; View web feed content; Listen to web feed content
Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions forupdated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories tha...
Page 185 - Browser options; Change the default browser view
3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web pa...
Page 188 - Clear a browser cache; Clear the browser history; About browser configurations
• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the brows...
Page 189 - Browser security; About TLS
3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabledweb site and enter information, Gears can st...
Page 190 - TLS options
About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrough a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between theWAP gateway and content ser...
Page 192 - Browser push; About browser push; Browser push options
Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. Forexample, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new bro...
Page 193 - Browser shortcuts
Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set wh...
Page 194 - Troubleshooting: Browser; No browser is available on my device; I cannot play a song or video on a web page
Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the d...
Page 213 - Set options for bedside clock mode
5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Set the Clock Face , Stopwatch Face or Timer Face...
Page 214 - Turn on the alarm; Silence the alarm
3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No . • To turn off the connection to the wireless network, so that your device does not receive phone calls or ...
Page 216 - The time on my device is incorrect
Troubleshooting: Date, time and alarm The time on my device is incorrect 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. On the Date/Time screen, try performing one of the following actions: • If you have traveled to a differen...
Page 217 - Personal organizer; Contacts; Contact basics
Personal organizer Contacts Contact basics Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information.4. Press the key. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlig...
Page 219 - Customizing contacts
3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts . • To add all the contacts, click Add All to Contacts . • To view information for a contact, click View . • To delete a contact from the contact lookup results, click Delete . • To delete the con...
Page 220 - Mailing lists
5. Highlight a picture.6. Press the Menu key. 7. Click Select . 8. Center the picture in the box.9. Press the Menu key. 10. Click Crop and Save . Change the caller ID picture for a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact.3. Press the Menu key. 4. Click Edit . 5...
Page 222 - Multiple contact lists; Contact list options
Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. Forexample, if your device is associated with a work email account and a personal email account, you might be abl...
Page 223 - Troubleshooting: Contacts
4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.1. On the Home screen, click an application icon. 2. In an applicatio...
Page 224 - Calendar; Calendar basics
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments andmeetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Age...
Page 226 - Meetings
7. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word...
Page 229 - Conference call meetings
Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees . Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click ...
Page 230 - Calendar options
4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge n...
Page 233 - Multiple calendars
To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before y...
Page 235 - Troubleshooting: Calendar
Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Remi...
Page 236 - Tasks; Task basics
Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information.4. Set a due date for the task.5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: ...
Page 237 - Task list options
• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the ...
Page 239 - Memos; Memo basics
Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information.4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight...
Page 240 - Memo list options; About categories
Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo.3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call...
Page 241 - Create a category for contacts, tasks, or memos; Sort contacts, tasks, or memos by category; Delete a contact, task, or memo from a category
Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter . 4. Press the Menu key. 5. Click New . 6. Type ...
Page 242 - Calculator; Use the calculator; Convert a measurement
3. Click Filter . 4. Highlight a category.5. Press the Menu key. 6. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyb...
Page 243 - Switch sound profiles
Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profil...
Page 244 - Create a custom sound profile
Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the correspondingNormal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following...
Page 245 - Assign ring tones and alerts to a contact; Download a ring tone; Turn on event sounds
4. Press the Menu key. 5. Click Delete . Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receivea call or message from the contact, your device uses the assigned ring tone...
Page 246 - LED notification
LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected s...
Page 247 - My device is ringing or vibrating more times than expected
Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your soundprofile, and there is no setting for the number of r...
Page 248 - Typing; Typing basics; Clear a field
Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy . 3. Place the cursor where you want to insert the cut or copied text.4. Press the Menu key. 5. Click Paste . Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field ...
Page 249 - Typing input methods; Switch typing input methods when you are typing
Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType . Change options for typing input methods...
Page 250 - Find more information about typing in other languages; Typing options; Stop displaying contacts in the list that appears when you type
Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop displaying contacts i...
Page 251 - Use shortcut keys on the Home screen; Spelling checker
Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Dial From Home Screen ...
Page 253 - Delete a word from the custom dictionary; Custom dictionary; About the custom dictionary
2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word.5. Press the Menu key. 6. Click Edit . 7. Change the word.8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. ...
Page 254 - Change a word in the custom dictionary; Stop adding items to the custom dictionary automatically
Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change the word.7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. ...
Page 255 - AutoText; About AutoText
AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoTextentry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common ...
Page 256 - Typing shortcuts
3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry.4. Press the Menu key. 5. Click Delete . Undo an AutoText change Pr...
Page 257 - Troubleshooting: Typing; I cannot check spelling
Troubleshooting: Typing I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese,Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian. User Gu...
Page 258 - Language; Change the display language; Add a display language
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the La...
Page 260 - Troubleshooting: Language; Some characters do not appear correctly on my device; Change the language for voice commands
Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key...
Page 261 - Display and keyboard; Backlighting; About backlighting; Set how long backlighting remains on; Stop backlighting from dimming automatically; Display options; Use a picture as your device wallpaper
Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2...
Page 262 - Download a Home screen background; Set owner information; Change the display font; Use reverse contrast for the screen display; About organizing applications
2. Click Pictures . 3. Browse to a picture.4. Click Set As Wallpaper . Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Press the Menu key. 5. Click D...
Page 264 - Set the number of icons that appear on the Home screen; Keyboard; Turn on key tones
2. Press the Menu key. 3. Click Delete . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Keyboard Turn on key tones 1. On...
Page 265 - Themes; About themes
Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able tochange the application that is assigned to a Convenience key.1. On the Home screen or in a folder, click the Options icon. 2....
Page 266 - Download a theme; Troubleshooting: Display; My device screen turns off; No application opens when I press a Convenience key
2. Click Theme . 3. Highlight a theme.4. Press the Menu key. 5. Click Delete . Download a theme Depending on your wireless service provider, this feature might not be supported.1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download The...
Page 267 - Search; Search for messages; Search criteria
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...
Page 269 - Search for text in a message, in a file, or on a web page; View a list of saved searches; Change a saved search; Delete a saved search
Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text.4. Press the Ent...
Page 270 - Organizer data; Search for organizer data
Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone numb...
Page 271 - Search shortcuts
Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or a...
Page 272 - Synchronization; About synchronization; Delete email messages over the wireless network
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconcilia...
Page 273 - Synchronize organizer data over the wireless network; About synchronization conflicts
2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Services field. 6. Set the Delete On field. 7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on...
Page 274 - Manage email reconciliation conflicts; Manage data synchronization conflicts
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over theorganizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your c...
Page 275 - Prerequisites: Restoring data over the wireless network; Delete device data, third-party applications, or media card files; Empty the deleted items folder on your computer from your device
Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Your BlackBerry device must be connected to the wireless network. • Your administrator must provide yo...
Page 276 - Troubleshooting: Synchronization; Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network
Troubleshooting: Synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that wireless email reconciliation is turned on.• Reconcile email messages manually....
Page 278 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enableddevice, such as a handsfree car kit or wireless stereo headset. Before you can connect...
Page 279 - Connect to a paired Bluetooth enabled device; Switch to a paired Bluetooth enabled device during a call; Share contacts with a paired Bluetooth enabled car kit; Receive a media file using Bluetooth technology
Turn on Bluetooth technology, 276 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when ...
Page 280 - Send a media file; Rename a paired Bluetooth enabled device; Delete a paired Bluetooth enabled device
4. Click Receive Using Bluetooth . 5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes . 7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you ...
Page 281 - Bluetooth technology options; Bluetooth profiles
Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume...
Page 283 - Encrypt data that you send or receive using Bluetooth technology
6. Press the Menu key. 7. Click Save . Turn off Bluetooth connection notification 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Change the LED Connection Indicator field to Off . 6. Press the Menu key. 7. Click Sav...
Page 284 - Turn off automatic reconnection to Bluetooth enabled devices; Troubleshooting: Bluetooth technology; I cannot type a passkey on a Bluetooth enabled device; I cannot pair with a Bluetooth enabled device
1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Change the Security Level field to High+Encryption . 6. Press the Menu key. 7. Click Save . Turn off automatic reconnection to Bluetooth enabled devices By default, whe...
Page 285 - I cannot share contacts with a paired Bluetooth enabled device
• If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. In particular, many car kits need to discover your BlackBerry device rather than your BlackBerrydevice discovering the car k...
Page 286 - GPS technology; About GPS technology; Get your GPS location; Turn off location aiding
GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...
Page 287 - I cannot use GPS technology
3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . Prevent others from tr...
Page 288 - Maps; Map basics; Get directions
Maps Map basics Get directions 1. On the Home screen or in a folder, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Sel...
Page 290 - Set a home or work address; Show or hide a layer on a map; Navigation; Zoom in to a direction on a route; Zoom in to or out from a map
About GPS technology, 28 Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information.8. Press the Menu key. 9. C...
Page 291 - Pan a map; Maps bookmarks; Add a bookmark for a location or route
Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in...
Page 292 - Add a bookmark folder for locations or routes; File a bookmark for a location or route; Map options; Set the GPS receiver that you use to track your movement
Add a bookmark folder for locations or routes 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Location . 4. Click Favorites . 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a location or route 1. On the Home screen, click the Maps icon....
Page 293 - View status information at the top of a map; View north at the top of a map; Keep backlighting on when you track your movement
View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at thetop of maps.1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Pres...
Page 294 - View a geotagged picture on a map; Map shortcuts; Diagonal lines appear on a map
View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower-left corner of the screen.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highlight a...
Page 296 - Applications; About multitasking; Keep an application running and switch to another application; Keep an application running and return to the Home screen
Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, youmight want to switch to the calendar application to view your appointments or switch to the contacts application to look up a con...
Page 297 - Close an application so that it is not running; About adding applications
Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them.In an application, perform one of the following actions: • Press the Menu key. Click Close . • Press the Escape key. If necessary, continue...
Page 298 - About social networking applications; Add an application; View properties for an application
About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending onthe social networking application, you might be able to send messages, share pictures, change your status, and more. You can ...
Page 299 - View the size of an application database; Check for application updates
Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-partyapplications. For more information, contact your administrator.1. On the Home screen or in a folder, highlight a third-party ...
Page 300 - Troubleshooting: Applications
Troubleshooting: Applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. User...
Page 301 - BlackBerry Device Software; About updating the BlackBerry Device Software; Update the BlackBerry Device Software over the wireless network
BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons:• to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the B...
Page 302 - Return to the previous version of the BlackBerry Device Software; Delete the previous version of the BlackBerry Device Software; About updating the BlackBerry Device Software from a web site
Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task.1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Upd...
Page 303 - Update the BlackBerry Device Software from a web site; Troubleshooting BlackBerry Device Software
The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process...
Page 307 - Troubleshooting: BlackBerry Device Software
The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process...
Page 309 - Wireless network coverage; Turn on the connection to the wireless network
Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You shouldkeep the connection turned off in certain places, such as on an airplane or in a hospital....
Page 310 - About roaming and international roaming
Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information bookletfor your device. BlackBerry device Networks BlackBerry® Curve™ 8980 smartphone • GSM® (including GPRS, EDGE) • WLAN ...
Page 311 - Switch wireless networks manually; About wireless coverage indicators
If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card thatis set up for international roaming from your wireless service provider. Your phone number stays the same when you travel internationally. For more information abou...
Page 312 - Preferred wireless network list; About the preferred wireless network list
Preferred wireless network list About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you aretraveling. You can use the preferred wireless network list to control the order in wh...
Page 313 - Change the order of preferred wireless networks; Troubleshooting wireless network coverage; I cannot connect to a wireless network
4. Click My Preferred Network List . 5. Highlight a wireless network.6. Press the Menu key. 7. Click Delete . 8. Press the Menu key. 9. Click Save . Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending o...
Page 314 - I cannot synchronize a certificate
Turn off the connection to the wireless network, 307Switch wireless networks manually, 309 I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificatesynchronization tool is not installed on ...
Page 316 - Wireless networks that your device connects to; LED notification for network connections
Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information bookletfor your device. BlackBerry device Networks BlackBerry® Curve™ 8980 smartphone • GSM® (including GPRS, EDGE) • Wi-Fi...
Page 320 - Troubleshooting: Wireless network coverage
Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the orderthat they appear in the preferred network list.1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the Menu key...
Page 321 - Connect to a Wi-Fi network
Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry®device uses the Wi-F...
Page 323 - Change the order of Wi-Fi profiles; Delete a Wi-Fi profile
8. Click Next . 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setup, click Finish . To change your Wi-Fi network options later, on the Home screen, click ...
Page 324 - Prevent your device from connecting to a Wi-Fi network; Advanced Wi-Fi connection settings; Change a Wi-Fi profile; Connection options for Wi-Fi profiles
Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile.4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-F...
Page 325 - Security options for Wi-Fi profiles
Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is availab...
Page 326 - Wi-Fi profile IP and DNS options
Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, se...
Page 327 - Set your device to connect to a specific Wi-Fi network; Install a root certificate on your computer; UMA connection settings
Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priorityin the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-...
Page 328 - Wi-Fi technology troubleshooting; I cannot connect to a Wi-Fi network
About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visitweb pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® dev...
Page 330 - Format the device memory or a media card
• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wire...
Page 331 - The application memory on my device is low
• Reduce the amount of time that your device stores email messages and calendar entries. • Stop forwarding email messages to your device when your device is connected to your computer. • Receive only the first section of long email messages. • Store media files on a media card. • Reduce the maximum ...
Page 332 - SIM card; About the SIM card phone book; Copy contacts from your SIM card to your contact list; Copy a contact from your contact list to your SIM card
SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contactsthat...
Page 334 - Change the SIM card PIN code; Change the display name for a phone number
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PINcode, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PI...
Page 335 - Security; Security basics; About the device password
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...
Page 336 - Lock your device; Lock your device when you insert it in the holster
Lock your device To perform this task, you must have set a password for your BlackBerry® device. On the Home screen or in a folder, click the Password Lock icon. To unlock your device, type your device password. Press the Enter key. Lock your device when you insert it in the holster 1. On the Home s...
Page 337 - Password keeper; About the password keeper; Generate a random password; Set criteria for randomly generated passwords
• To delete all third-party applications that you have added, select the User Installed Applications check box. • To delete all files from your media card, select the Media Card check box. 5. Type blackberry . 6. Click Wipe . If you are preparing your device for resale and you have an email account ...
Page 340 - Encryption; About encrypting data in the device memory
Encryption About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device,including data that your device receives when it is locked. Your device decrypts data as you access it. ...
Page 341 - Set encryption strength
• To encrypt files using an encryption key and your device password, change the Mode field to Security Password & Device . 7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes . 8. Press the Menu key. 9. Click Save . To stop encrypting data...
Page 342 - Generate an encryption key; Memory cleaning; About memory cleaning
Generate an encryption key To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does n...
Page 344 - Certificates; Certificate basics
Certificates Certificate basics Download a certificate from an LDAP or DSML certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Press the Menu key. 6. Click Fetch Certificates . 7...
Page 347 - Certificate status
Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key.1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. High...
Page 350 - Certificate options
Certificate options Change the display name for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate.6. Press the Menu key. 7. Click Change Label . 8. Type a dis...
Page 351 - Certificate shortcuts
10. Press the Menu key. 11. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store 1. On the Home screen or in a folder, click the Options...
Page 352 - PGP keys; PGP key basics
• To view root certificates, press the Alt key and R . • To view all certificates, press the Alt key and A . PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server.1. ...
Page 355 - PGP key status
5. Click Clear Universal Cache . The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP publickeys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is...
Page 356 - PGP key options
Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocationstatus on the PGP® Universal Server.1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advance...
Page 357 - PGP key shortcuts
8. Type a display name for the PGP key.9. Click OK . Turn off the display name prompt that appears when you add a PGP key to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP keys . 5. Press the M...
Page 358 - Troubleshooting: PGP keys; Certificate servers; Add a certificate server; Change connection information for a certificate server
Troubleshooting: PGP keys I cannot download a PGP key from an LDAP certificate server Try performing the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connec...
Page 360 - Key stores; About the key store
3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server.6. Press the Menu key. 7. Click Delete . Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must typ...
Page 361 - Change when your device deletes the key store password
4. Click Key Stores . 5. Change the Synchronize Key Store Password to Device Password field to Yes . 6. Press the Menu key. 7. Click Save . Change when your device deletes the key store password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanc...
Page 363 - Smart cards; About using a smart card with your device
Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store onyour BlackBerry® device, but you cannot import private keys. As a result, private key operations such as ...
Page 367 - Software tokens; Change the PIN for a software token on your device; VPN settings; Log in to a VPN
• change a general security option on your BlackBerry device • change a smart card option • use your BlackBerry device with RSA software • log in to a VPN • connect to a WLAN network Software tokens Change the PIN for a software token on your device 1. On the Home screen or in a folder, click the Op...
Page 368 - Change the software token for a VPN profile; About VPN profiles
2. Click Security Options . 3. Click Advanced Security Options . 4. Click VPN . 5. Highlight a VPN profile.6. Press the Menu key. 7. Click Edit . 8. In the User name field, type a new user name. 9. In the User password field, type a new password. 10. Press the Menu key. 11. Click Save . Change the s...
Page 369 - Third-party application control; About permissions for third-party applications
About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should runautomatically when your device restarts. Verify security software 1. On the Home screen or in a folder, click the Options icon. 2. Clic...
Page 371 - Turn off a prompt for a third-party application connection; Interaction permissions for third-party applications
Turn off a prompt for a third-party application connection 1. On the Home screen or in a folder, click the Options icon. 2. Click Applications . 3. Highlight a third-party application.4. Press the Menu key. 5. Click Edit Permissions . 6. Click Prompt Exceptions . 7. Perform one of the following acti...
Page 372 - Data permissions for third-party applications
Security Timer Reset: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it. Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PI...
Page 373 - Troubleshooting security; I cannot download a certificate
Troubleshooting security I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP or DSML certificate server, try switching to thedefault connection type. I cannot unlock my device using my smart card Try performing the following act...
Page 406 - About software tokens
4. Change the LED Session Indicator field to Disabled . 5. Press the Menu key. 6. Click Save . To turn on notification for smart card connections, change the LED Session Indicator field to Enabled . Software tokens About software tokens You might need a software token to log in to a VPN. If you have...
Page 407 - Change the user name and password for a VPN profile
• If you have a Wi-Fi® enabled BlackBerry device, the Wi-Fi network that your device is connected to must support connections to a VPN.For more information, contact your administrator. • If you use a software token to log in to a VPN, the software token must be on your device and the software token ...
Page 410 - Connection permissions for third-party applications
Turn off a prompt for a third-party application connection 1. On the Home screen or in a folder, click the Options icon. 2. Click Applications . 3. Highlight a third-party application.4. Press the Menu key. 5. Click Edit Permissions . 6. Click Prompt Exceptions . 7. Perform one of the following acti...
Page 412 - Troubleshooting: Security
Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applicationscan access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth®technology. Security Data: Set ...
Page 413 - Service books and diagnostic reports; Service books; About service books; Delete a service book
Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...
Page 414 - Diagnostic reports; About diagnostic reports; View a diagnostic report; Submit a diagnostic report
Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wirelessnetwork or access services such as email messaging, your wireless service provider or administrator might ask you...
Page 416 - WLAN diagnostic reports; About WLAN diagnostic reports; Include advanced data in WLAN diagnostic reports; Set a default recipient for WLAN diagnostic reports
WLAN diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About WLAN diagnostic reports WLAN diagnostic reports provide WLAN configuration and connection information for your BlackBerry® device. If you cannot connect to aWLAN network or access services ...
Page 421 - Wi-Fi diagnostic reports; About Wi-Fi diagnostic reports; Include advanced data in Wi-Fi diagnostic reports; Set a default recipient for Wi-Fi diagnostic reports
Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-Fi network or access se...
Page 423 - BrickBreaker; About BrickBreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the ...
Page 424 - Set the paddle speed
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackp...
Page 425 - Submit a score to the BrickBreaker high score web site; Check the high scores on the BrickBreaker web site
3. Click Options . 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreake...
Page 426 - Word Mole game; Word Mole game basics; About the Word Mole game; Word Mole game scoring
Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above,below, or beside each other in the garden, you receive new letters which you can use to form new ...
Page 427 - Turn on tutorial mode
Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust...
Page 428 - Multiplayer games; Invite a player
3. Click Resume Game . 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores scr...
Page 429 - Troubleshooting: Word Mole; I cannot connect to a multiplayer game
1. On the Multiplayer Game Setup screen, click Options . 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name ...
Page 430 - Some words that I submit are not recognized
Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. User Guide Word Mole game 428
Page 431 - Accessibility options; About accessibility options; Use grayscale for the screen display
Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options,visit www.blackberry.com/accessibility . Change the display font 1. On the Home screen or in a folder, click ...
Page 433 - TTY support; About TTY support; Voice dialing; Make a call using a voice command
TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can makecalls to and receive calls from TTY devices. Your B...
Page 434 - Change an AutoText entry; Predictive input method; Predict words as you type
AutoText Change an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Predictive input method Type text using the predictive input method When you are typing t...
Page 435 - Glossary
Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...
Page 440 - Legal notice
Legal notice ©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and relatedtrademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries aroundthe world. iTunes is...