Page 3 - Contents
Contents BlackBerry basics ................................................................................................................................................................................................................................ 11 Switch applications ............................
Page 13 - BlackBerry basics; Switch applications
BlackBerry basics Switch applications 1. In any application, press the Menu key. 2. Click Switch Application.3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key.• If the application that you want to switch...
Page 15 - Shortcuts; BlackBerry basics shortcuts
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball.• To exit a screen or move back a page in the browser, press the Escape key.• To move to a list item or menu item, type the first letter of the item.• To select or clear a check box, press the Space key.• To view availabl...
Page 16 - Typing shortcuts
• To file a highlighted email message, press I.• To view the email address of a contact, in a message, highlight the contact. Press Q. To view the display name again, press Q. In a message list • To open a highlighted message, press the Enter key.• To compose a message from a message list, press C.•...
Page 17 - Search shortcuts
• To switch typing input languages, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key. Insert symbols • To insert an at sign (@) or a period (.)...
Page 18 - Browser shortcuts; Media shortcuts
Browser shortcuts • To insert a period (.) in the Go To dialog box, press the Space key.• To insert a slash mark (/) in the Go To dialog box, press the Shift key and the Space key.• To open the browser options, in the browser, press O.• To stop loading a web page, press the Escape key.• To hide the ...
Page 21 - Phone; Phone basics
Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with yourBlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, per...
Page 23 - Use a headset; Emergency calls; About emergency calls
3. Perform one of the following actions: • Type a phone number.• Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press ...
Page 24 - Volume; Adjust the volume; Voice dialing; Make a call using a voice command
Make an emergency call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key.• If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes. Turn on assisted GPS support Depending on your wireless service provi...
Page 26 - Voice mail; Check your voice mail
2. Say "Turn prompts off." Set playback options for voice dialing 1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled.• To turn off playback for contacts, set the Name Playb...
Page 27 - Speed dial; Make a call using speed dial; Conference calls; Make a conference call
6. Click Save. Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message.Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1. In the phone, press the Me...
Page 28 - Create a phone number link for a conference call; Leave a conference call; Caller ID; Add a caller ID picture for a contact
Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Perform one of the following actions: • Type X and the access code.• Insert a pause or wait and type the access code. Note: If you add a pause or wait when creating a phone number link for a co...
Page 29 - Delete the caller ID picture for a contact; Call logs; About call logs; View call logs in a message list; Add notes to a call log
9. Click Save. Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key.3. Click Edit. 4. Click the caller ID picture.5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Call logs About call logs Call logs include the date on which you...
Page 30 - Call waiting; Call waiting prerequisites
Change call log notes 1. In the phone, highlight a call log. 2. Press the Menu key.3. Click View History. 4. Press the Menu key.5. Click Edit Notes. 6. Change the call notes. 7. Click the trackball. 8. Click Save. Forward a call log 1. In the phone, highlight a call log. 2. Press the Menu key.3. Cli...
Page 31 - Turn on call waiting; Call forwarding; About call forwarding; Call forwarding prerequisites; Forward calls
Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the activenumber only. 1. In the phone, press the Menu key. 2. Click Options.3. Click Call Waiting. 4. Change the Call Waiting Enabled field to Yes.5. Press th...
Page 33 - Smart dialing; About smart dialing; TTY support; About TTY support
Smart dialing About smart dialing You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book thatdo not contain these codes, are dialed correctly. If you call an organization frequently, you can also set your smart-dialing opti...
Page 34 - Multiple phone numbers; About multiple phone numbers
TTY support prerequisites • Verify that your wireless service provider supports this feature.• Verify that your TTY device operates at 45.45 bits per second.• Verify that you have inserted the TTY device connector into your BlackBerry® device headset jack. If you use an RJ-11 connector, you must use...
Page 35 - Phone settings; Hide your phone number from contacts when you make calls
Phone settings Hide your phone number from contacts when you make calls 1. In the phone, press the Menu key. 2. Click Options.3. Click General Options. 4. Set the Restrict My Identity field to Always.5. Press the Menu key. 6. Click Save. Turn on dialing from the Lock screen 1. In the device options,...
Page 37 - I cannot make or receive calls; My phone number appears as Unknown in the phone
2. Click Options.3. Click Hearing Aid Mode. 4. Set the Mode Enabled field to Telecoil.5. Press the Menu key. 6. Click Save. The H-T telecoil indicator appears in the device status section of the screen. Phone shortcuts • To answer a call, press the Send key.• To insert a plus sign (+) when typing a ...
Page 38 - I cannot make calls using a voice command; My device does not recognize names or numbers in voice commands; I cannot check my voice mail
Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses tomake and receive calls. I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless net...
Page 41 - Voice dialing troubleshooting
Set playback options for voice dialing 1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled.• To turn off playback for contacts, set the Name Playback field to Disabled.• To set how ...
Page 43 - Email messages; Email message basics; Open a message
Email messages Email message basics Open a message In a message list, click a message.Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the messagelist for a specific email address. Send an email message 1. In a message list, pre...
Page 45 - Email message folders
• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key.3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item ...
Page 46 - Sent messages; Resend a message; Stop a message from sending
3. Click File. 4. Click an email message folder. Add, change, or delete an email message folder You can add, change, or delete the email message folder in the email application on your computer. If wireless email reconciliation isturned on, your BlackBerry® device receives changes that you make to t...
Page 48 - Email message filters; About email message filters; Create an email message filter based on a contact or subject
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in theemail application on your computer. Email message filters are applied to email messages based on the order in which t...
Page 49 - Turn on an email message filter; Change an email message filter
Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for allcontacts or email messages that contai...
Page 50 - Change the order of email message filters; Forward email messages to your device when no filters apply
8. Press the Menu key. 9. Click Save. Change the order of email message filters 1. In a message list, press the Menu key. 2. Click Options.3. Click Email Filters. 4. Highlight an email message filter.5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackb...
Page 51 - Email message forwarding; Stop forwarding email messages to your device
Email message forwarding Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In a message list, press the Menu key. 2. Click Options.3. Click Email...
Page 52 - Reset a blocked message counter; Message settings; Check spelling automatically before sending email messages
Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall.3. Highlight a message type. 4. Press the Menu key.5. Click Reset Count or Reset All Counts. Message settings Check spelling automatically before sending email messages 1. In the device options, click...
Page 53 - Add a signature
Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature.For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet ServiceOnline H...
Page 54 - Message list settings; Turn off the prompt that appears before you delete items
Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later, the BlackBerryEnterprise Server might add a disclaimer to email messages after you send them. You cannot change this disclaimer. 1. ...
Page 56 - Message shortcuts
Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options.3. Click General Options. 4. Set the Display Message Count field to None.5. Press the Menu key. 6. Click Save. To view the number of unopened messages again, set the Display Message Count field to U...
Page 57 - Message troubleshooting; I cannot send messages; I am not receiving messages
• To move up a screen, press the Shift key and the Space key.• To move down a screen, press the Space key.• To move to the top of a message list, press T.• To move to the bottom of a message list, press B.• To move to the next date, press N.• To move to the previous date, press P.• To move to the ne...
Page 58 - I cannot file email messages; Some messages no longer appear on my device; Some email message folders appear dimmed
• Verify that data service is turned on.• If you use email message filters, verify that the options for email message filters are set correctly.• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to ...
Page 59 - I cannot use a shortcut to view one type of message in a message list
• Verify that your email message filters are turned on.• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you r...
Page 61 - PIN messages; PIN message basics; About PIN messages
PIN messages PIN message basics About PIN messages A PIN uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can senda PIN message to that person. PIN messages are not routed through your email account. When your PIN message is deliv...
Page 64 - View an address instead of a display name; Search for text in a message, attachment, or web page
View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name. Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the ...
Page 65 - View more of the subject line for messages
5. Press the Menu key. 6. Click Save. Note: If you set your device to hide sent messages, sent messages continue to appear in the history of SMS text messages. Message list settings View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options.3. Click General...
Page 71 - SMS text messages; SMS text message basics; About SMS text messages
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wirelessservice provider sets up for SMS text messaging. If you have more than one phone number associated with your...
Page 74 - Hide sent messages; Turn off AutoText for SMS text messages
Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send.• To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Add...
Page 78 - I cannot send SMS text messages; I am not receiving SMS text messages
• To file a highlighted email message, press I.• To view the email address of a contact, in a message, highlight the contact. Press Q. To view the display name again, press Q. In a message list • To open a highlighted message, press the Enter key.• To compose a message from a message list, press C.•...
Page 81 - MMS messages; MMS message basics; About MMS messages
MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf(vCard®), or .ics (iCalendar) files. An MMS phone number is a phone number that your wireless service provider sets up for...
Page 84 - Mark a message as opened or unopened; MMS message attachments; Attach a media file to an MMS message
2. Press the Menu key.3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computerduring email reconciliation. Mark a message as opened or unopened In a message list, perform one of the following actions: • H...
Page 85 - Request delivery or read notification for an MMS message
• To attach an appointment, click Attach Appointment. Highlight an appointment. Press the Menu key. Click Continue. Save a picture from an MMS message 1. In an MMS message, click a picture. 2. Click Save Picture. Add an appointment to your calendar from an MMS message 1. In an MMS message, click an ...
Page 86 - View the size of an MMS message before sending it; Stop receiving MMS messages when roaming
• To request delivery or read notification when you send MMS messages, set the Confirm Delivery and Confirm Read fields to Yes. 3. Press the Menu key. 4. Click Save. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, cli...
Page 90 - I cannot attach a file to an MMS message
Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • If the menu...
Page 93 - Typing; Typing basics; Type a symbol; Type an accent or special character; Clear a field
Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U androll the trac...
Page 95 - Typing input methods; About typing in Arabic or Russian
Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. In the device options, click Screen/Keyboard. 2. Set the Horizontal Sensitivity and Vertical Sensitivity fields.3. Press the Menu key...
Page 96 - Type in Arabic or Russian using SureType technology; Type in Arabic or Russian using multi-tap
When you use the multi-tap input method, you press a letter key once to type the first letter on a key and twice to type the second letter,if a second letter appears on the key. SureType technology is the default typing input method for most fields. Multi-tap is the default for phone number and pass...
Page 97 - Spelling checker; Check spelling
Spelling checker Check spelling You can check the spelling in messages, memos, tasks, or appointments that you create. 1. In a message, memo, task, or appointment, press the Menu key. 2. Click Check Spelling.3. Perform any of the following actions: • To accept the suggested spelling, click the highl...
Page 98 - Delete a word from the custom dictionary; Word list; About the custom word list
2. Click Custom Dictionary.3. Highlight a word. 4. Press the Menu key.5. Change the word. 6. Click the trackball. Delete a word from the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary.3. Highlight a word. 4. Press the Menu key.5. Click Delete. Word list Abo...
Page 99 - AutoText; About AutoText
Delete a custom word list item 1. In the device options, click Custom Wordlist. 2. Highlight a custom word list item.3. Press the Menu key. 4. Click Delete. Delete all custom word list items 1. In the device options, click Custom Wordlist. 2. Highlight a custom word list item.3. Press the Menu key. ...
Page 101 - Typing troubleshooting; I cannot check spelling
Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes.3. Press the Menu key. 4. Click Save. Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized.• To capitalize a letter, hold the letter key u...
Page 103 - Search; About search
Search About search In a message list, you can search for messages using specific criteria that you can save for future use. You can also search for messagesby contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® dev...
Page 104 - View a list of saved searches
Set the types of messages that the search should find. Type: Set which messages the search should find. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search.3. Press the Menu key. 4. Click Recall. Change a saved search 1. In the list of saved searches, highlight a ...
Page 107 - Attachments; Attachment basics; About attachments
Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf,and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files. If you sav...
Page 108 - Document attachments; Type a password for a password-protected .pdf file attachment; View the table of contents in a document
Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, or web page, press the Menu key. 2. Click Find.3. Type the text. 4. Press the Enter...
Page 109 - Spreadsheet attachments
Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackball. 2. Click Go to Cell.3. Type the cell co-ordinates. 4. Click the trackball. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu ke...
Page 110 - Media attachments; View a list of pages in a multi-page .tif file attachment; Switch pages in a multi-page .tif file attachment; Presentation attachments; Switch presentation views
• To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key.5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .tif file attachment, such as a scanned fax do...
Page 111 - vCard contact attachments
2. Click Next Slide or Prev Slide. Rotate a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Rotate. Zoom in to or out from a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Zoom.3. Roll the trackball up or down. To zoom back to the original sli...
Page 112 - Attachment shortcuts; Attachment troubleshooting; A skipped content bar appears in a document; A question mark appears on a slide
Attachment shortcuts • To search for text in an attachment, press F.• To move to the last cursor position after closing and reopening an attachment, press G. In a spreadsheet • To move to a specific cell, press G.• To view the content of a cell, press the Space key.• To switch worksheets, press V. H...
Page 113 - Synchronization; About synchronization
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...
Page 114 - Wireless data synchronization prerequisites; Synchronize organizer data over the wireless network
5. Press the Menu key. 6. Click Save. It takes a short period of time for messages to be deleted over the wireless network.To delete messages on your device only, set the Delete On field to Handheld. Wireless data synchronization prerequisites • Verify that you have synchronized your organizer data ...
Page 116 - Synchronization troubleshooting; Email messages are not reconciling over the wireless network; Email messages are not being deleted over the wireless network; Organizer data is not synchronizing over the wireless network; Custom address book field data is not appearing on my computer
2. Click Options.3. Click Email Reconciliation. 4. Press the Menu key.5. Click Purge Deleted Items. 6. Click Yes. Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to t...
Page 119 - Browser; Browser basics; About browser configurations; Follow a link
Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. The BlackBerry Browser configuration optimizes the appearance of HTML web pages in the browser. If your BlackBerry device is as...
Page 123 - Change the picture quality in the browser; Load pictures on a web page; Web page requests; About saving web pages and web page requests
3. Click Browser Configuration. 4. Perform one of the following actions: • To load pictures on WML web pages only, set the Show Images field to On WML Pages Only.• To stop pictures from loading on all web pages, set the Show Images field to No.• To turn off placeholders for pictures, set the Show Im...
Page 124 - Save a web page to a message list; Bookmarks; About bookmarks
Save a web page to a message list 1. On a web page, press the Menu key. 2. Click Save Page.3. Type a title. 4. Click OK. Bookmarks About bookmarks You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want to make theweb page available offlin...
Page 126 - Rename a bookmark folder; Delete a bookmark folder; Web feeds; About web feeds
Rename a bookmark folder You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key.3. Click Rename Folder. Delete a bookmark folder You can only delete folders that you created. 1. Highlight a folder. 2. Press the Menu key.3. Click Delete Folder. Web feeds About web ...
Page 127 - Change a web feed
View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key.3. Perform one of the following actions: • To view a summary of the story, click Show Description.• To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Desc...
Page 128 - Delete a web feed; Browser settings; Clear a browser cache
3. Highlight a web feed. 4. Press the Menu key.5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks.3. Highlight a web feed. 4. Press the Menu key.5. Click Delete Bookmark. Browser settin...
Page 131 - Browser security; About TLS
Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internetthrough the BlackBerry Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted usingTriple...
Page 132 - WTLS options; Add a trusted content server
Prompt for Domain Name: Set whether a prompt appears when your browser tries to connect to a content server and the domain name on the authenticationcertificate for the content server does not match the web address to which the browser is trying to connect. Prompt for Certificate: Set whether a prom...
Page 133 - Browser push; About browser push; Browser push options
Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available.For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receivesa...
Page 135 - Browser troubleshooting; No browser is available on my device; I cannot set up automatic synchronization for bookmarks
Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When y...
Page 137 - Applications; Add an application; View the size of an application database
Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key.3. Click Download. 4. Click OK. View properties for an application 1. In the device options, click Advanced Options. 2. Click Applications.3. Click an application. Delete a third-party applic...
Page 138 - Application troubleshooting; I cannot add applications
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough memory to add the application. 136
Page 139 - Media; Media file management; About transferring media files; Send a media file using Bluetooth technology
Media Media file management About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you conne...
Page 140 - Change the amount of memory available for media files
5. Click Send Using Bluetooth. 6. Click a Bluetooth enabled device. 7. Click Send. Receive a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, click a media typ...
Page 142 - Switch applications during a song
5. Click Repeat. To stop repeating a song or video, press the Menu key. Click Repeat. Search for a song, ring tone, or video 1. In the media application, click a media type. 2. Click a category.3. Type part or all of a name for a song, ring tone, or video. Switch applications during a song 1. Press ...
Page 143 - Pictures; View a picture
2. Click Explore.3. Click a folder that contains songs, ring tones, or videos. 4. Highlight a song, ring tone, or video.5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media ...
Page 144 - Sort pictures
Add a picture folder 1. In the media application, click Pictures. 2. Click My Pictures.3. Press the Menu key. 4. Click New Folder.5. Type a name for the folder. 6. Click Save. Save a picture Save picture files, such as .jpeg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media car...
Page 145 - Delete a picture or picture folder; Move a picture; Download a Home screen background
Delete a picture or picture folder You can only delete pictures or picture folders that you added. 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture or picture folder. 4. Press the Menu key.5. Click Delete. Move a picture You can only move pictures that you add...
Page 146 - View pictures as a slide show; Change the number of seconds between slides in a slide show
View pictures as a slide show 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture. 4. Press the Menu key.5. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. In the media applicati...
Page 147 - Rotate a picture; Media card settings; About media cards
Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Media card settings About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is available on your device for storing media filessu...
Page 148 - Turn off the mass storage mode prompt
About media card encryption Media card encryption is designed to protect the data that you store on the media card that is inserted in your BlackBerry® device. Youcan encrypt the files on your media card using a media card encryption key, your device password, or both. You can set media card encrypt...
Page 149 - Turn off mass storage mode support
• To turn on mass storage mode automatically when you connect your BlackBerry® device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Yes. • To turn on mass storage mode manually when you connect your device to your computer, set the Auto Enable Mass Storage Mode When...
Page 150 - Media troubleshooting; I cannot open media files; My device does not recognize my media card
Media troubleshooting I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. • If you are trying to open...
Page 151 - Maps; Locations; View a location on a map
Maps Locations View a location on a map 1. On a map, press the Menu key. 2. Click Find Location.3. Perform one of the following actions: • To view your current location, click Where I Am.• To view a new location, click Enter Address.• To view a saved location, click From Favorites.• To view a locati...
Page 152 - Directions; Map basics
Directions Get directions 1. On a map, press the Menu key. 2. Click Get Directions.3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am.• To specify a new location, click Enter An Address.• To specify a saved location, click Fro...
Page 153 - Tracking; Tracking prerequisites
2. Perform one of the following actions: • To zoom in, roll the trackball up.• To zoom out, roll the trackball down. 3. Click the trackball. View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® co...
Page 154 - Maps shortcuts
Track your movement 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, click the trackball. Click Stop GPS Navigation. View north at the top of a map When you are tracking your movement, the direction in which you are moving appears at the top of the map...
Page 155 - Map troubleshooting; Diagonal lines appear on a map
• To zoom out from a map, press O.• To view status information at the top of a map, press U.• To hide status information at the top of a map, press U.• To view tracking information at the bottom of a map, press the Space key.• To hide tracking information at the bottom of a map, press the Space key....
Page 157 - Contacts; Contact basics; Add a contact; Name a custom address book field
Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address.3. Type the contact information. 4. Click the trackball.5. Click Save. Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact. 2. Press the...
Page 159 - Mailing lists; About mailing lists
6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailin...
Page 161 - Categories; About categories
Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key.3. Click Edit. 4. Click the caller ID picture.5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Categories About categories You can create categories to group your contacts, ta...
Page 162 - Address lookup; Search for contacts in your organization's address book
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...
Page 163 - SIM card phone book; About the SIM card phone book
2. Press the Menu key.3. Perform one of the following actions: • To add a contact to your address book, click Add.• To add all the contacts, click Add All.• To view information for a contact, click View.• To delete a contact from the address lookup results, click Delete.• To delete the address looku...
Page 164 - Delete a SIM card contact; Contact list settings; Sort contacts or tasks
1. In the address book, press the Menu key. 2. Click SIM Phone Book.3. Highlight a contact. 4. Press the Menu key.5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact Verify that your wireless service provider has set up your SIM card for ...
Page 165 - Contact troubleshooting
Prevent duplicate names in your address book 1. In the address book, press the Menu key. 2. Click Options.3. Set the Allow Duplicate Names field to No. 4. Press the Menu key.5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you de...
Page 167 - Calendar; Calendar basics; About the calendar
Calendar Calendar basics About the calendar In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views showall your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list. Agenda vie...
Page 168 - Schedule a meeting; Recurrence fields
4. Click the trackball. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry EnterpriseServer that supports this feature. For more information, contact your wireless service provider or system administrat...
Page 169 - Meetings
Open an appointment or meeting In the calendar, click an appointment or meeting. Delete an appointment or meeting 1. In the calendar, highlight an appointment or meeting. 2. Press the Menu key.3. Click Delete. View appointments in Week or Month view 1. In Week view or Month view, press the Menu key....
Page 170 - Send an email message to all meeting participants; Contact a meeting participant; View your calendar when responding to a meeting; Calendar settings; Set the default calendar view
• Remove Attendee Send an email message to all meeting participants Verify that you are the meeting organizer. 1. In a meeting, meeting invitation, or meeting response, click the trackball. 2. Click Email All Attendees. Contact a meeting participant Verify that you are the meeting organizer. 1. In a...
Page 172 - Calendar shortcuts
5. Click Save. Hide free time in Agenda view 1. In the calendar, press the Menu key. 2. Click Options.3. Set the Show Free Time in Agenda View field to No. 4. Press the Menu key.5. Click Save. Set how long your device stores calendar entries 1. In the calendar, press the Menu key. 2. Click Options.3...
Page 173 - Calendar troubleshooting; I cannot schedule appointments that span multiple days
• To change to Agenda view, press A.• To change to Day view, press D.• To change to Week view, press W.• To change to Month view, press M.• To move to the next day, week, or month, press the Space key.• To move to the previous day, week, or month, press the Shift key and the Space key.• To move to t...
Page 175 - Tasks; Task basics; Create a task
Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New.3. Type the task information. 4. Set a due date for the task.5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, o...
Page 178 - Delete a category; Task list settings
Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Highlight a category. 4. Press the Menu key.5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Task list settings Sort contacts or task...
Page 181 - Memos; Memo basics; Create a memo
Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New.3. Type the memo information. 4. Press the Menu key.5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Edit. 4. Change the memo information.5. Click the trackball. 6....
Page 182 - Delete a memo
• To stop checking the spelling, press the Menu key. Click Cancel Spell Check. Delete a memo 1. In the memo list, highlight a memo. 2. Press the Menu key.3. Click Delete. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts,...
Page 183 - Memo list settings
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter.3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categori...
Page 185 - Alarm; About the alarm; Silence the alarm
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snoozetime for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power button, or by clicking Turn Power Off and se...
Page 187 - Calculator; Use the calculator
Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackball.3. Perform one of the following actions: • To convert the number from imperial to metric...
Page 189 - Bluetooth technology; Bluetooth technology basics; About Bluetooth technology; Pair with a Bluetooth enabled device
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetoothenabled device, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...
Page 190 - Bluetooth technology settings
1. During a call, press the Menu key. 2. Click Activate <Bluetooth device>. Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth. 2. Click a paired Bluetooth® enabled device.3. Click Device Properties. 4. In the Device Name field, change the name for the Bluetooth...
Page 192 - Turn off the prompt that appears when connecting or pairing; Bluetooth technology troubleshooting; I cannot type a passkey on a Bluetooth enabled device; I cannot pair with a Bluetooth enabled device; I cannot share contacts with a paired Bluetooth enabled device
Turn off the prompt that appears when connecting or pairing 1. In the device options, click Bluetooth. 2. Click a Bluetooth® enabled device.3. Click Device Properties. 4. Set the Trusted field to Yes.5. Press the Menu key. 6. Click Save. To turn on the prompt again, set the Trusted field to No. Blue...
Page 195 - Date and time; Set the date and time; Date and time troubleshooting; The time on my device is incorrect
Date and time Set the date and time 1. In the device options, click Date/Time. 2. Set the date and time.3. Press the Menu key. 4. Click Save. Get the date and time from the wireless network automatically 1. In the device options, click Date/Time. 2. Set the Time Zone field.3. Perform one of the foll...
Page 197 - Notification profiles; Notification basics; About notification profiles; Create a notification profile
Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, andbrowser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...
Page 198 - Delete a notification profile; Set the same ring tone for all notification profiles
5. Change the notification profile. 6. Press the Menu key. 7. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2. Highlight a notification profile.3. Press the Menu key. 4. Click Delete. Set the same ring to...
Page 199 - Silence your device; View a list of saved ring tones; LED notification
Silence your device In the profile list, perform one of the following actions: • To receive LED notification only, click Quiet.• To receive vibrate notification only, click Vibrate.• To turn off all notification, including notification profile exceptions and LED notification, click Off. View a list ...
Page 200 - Custom notification; About custom notification
Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Press the Menu key.3. Click Options. 4. Set the LED Connection Indicator field to Off.5. Press the Menu key. 6. Click Save. To turn on Bluetooth® connection notification again, set the LED Connection Indicator f...
Page 202 - Notification profile troubleshooting; My device is vibrating more times than expected
Delete a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Delete. About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options ...
Page 205 - BlackBerry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact.3. Perform one of the following actions: • If the contact i...
Page 207 - Conversations; Start a conversation
4. Click OK. Move a contact to a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key.3. Click Move Contact. 4. Click a group. Note: A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the gr...
Page 209 - Availability
4. Press the Menu key.5. Click Save. To view conversations in the main message list again, set the Show Conversations in Message List field to Yes. Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite.3. In the drop-down list, click a contact. 4....
Page 210 - Receive notification when a contact becomes available
3. Click one of the following menu items: • Available.• Unavailable. 4. Type a message that contacts can see when they view your contact information.5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive noti...
Page 211 - Display and keyboard; Backlighting; About backlighting; Turn off automatic backlighting
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Tu...
Page 212 - Display settings; Use a picture as the Home screen background
Display settings Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures.3. Highlight a picture. 4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Downloa...
Page 213 - Delete an application folder; Keyboard settings; Turn on key tones
6. Click Add. Move an application icon 1. On the Home screen, press the Menu key. 2. Highlight an application icon.3. Press the Menu key. 4. Click Move Application.5. Perform one of the following actions: • To move the application icon, roll the trackball to the new location. Click the trackball.• T...
Page 217 - Language
Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator orwireless service provider. 1. In the device options, click Language. 2. Change the Language field.3. Press the Menu key. 4. Click S...
Page 218 - Some characters do not appear correctly on my device
1. In the device options, click Language. 2. Set the Use Input Method Shortcut field to No.3. Press the Menu key. 4. Click Save. To turn on the shortcut for switching typing input languages again, set the Use Input Method Shortcut field to Yes. To receive notificationwhen you switch typing input lan...
Page 219 - Wireless network coverage; Find information about wireless coverage indicators; Turn on wireless coverage notification
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. See the printed documentation that camewith your device for more information about wireless coverage indicators. Turn off a w...
Page 220 - Change the order of preferred wireless networks
4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green.To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Check the wireless coverage level using a voice command 1. In the voice dialing application, wa...
Page 221 - Turn off data service
1. In the device options, click Mobile Network. 2. Press the Menu key.3. Click My Preferred Network List. 4. Highlight a wireless network.5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. Delete a wireless ...
Page 223 - I cannot connect to a wireless network; I cannot connect to a GSM network
Connect to a GSM network Insert a SIM card into your BlackBerry® device. For more information about inserting a SIM card, see the printed documentation that camewith your device.To connect to a CDMA network again, remove the SIM card from your device. Change the network mode 1. In the device options...
Page 225 - Power and battery
Power and battery Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For moreinformation about application locations and names, see the printed documentation that came with your device. • If you have not set...
Page 227 - SIM card
SIM card About the SIM card phone book Use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from theaddress book on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN e...
Page 229 - Security; Security basics; About the device password
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When youtry to type your password again, the characters that you type appear on the screen. If you exceed the number of allow...
Page 230 - Set a limit for device password attempts; Encryption; About content protection; Set content protection strength
Set a limit for device password attempts 1. In the device options, click Security Options. 2. Click General Settings.3. Set the Number of Password Attempts field. 4. Press the Menu key.5. Click Save. Encryption About content protection Content protection is designed to encrypt your BlackBerry® devic...
Page 231 - About encryption keys; Generate an encryption key; Password keeper; About the password keeper
5. Click Save. About encryption keys If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry DesktopRedirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server orBlac...
Page 232 - Change a password in the password keeper
5. Click Save. Generate a random password 1. In the password keeper, press the Menu key. 2. Click New.3. Click the trackball. 4. Click Random Password.5. Type the password information. 6. Click the trackball. 7. Click Save. Set criteria for randomly generated passwords 1. In the password keeper, pre...
Page 234 - Advanced security
2. Click Options.3. Set the Password Attempts field. 4. Press the Menu key.5. Click Save Options. Advanced security About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should runautomatically when ...
Page 235 - Smart cards; About smart password entry
Smart cards About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to usesmart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the fo...
Page 236 - Use a certificate to authenticate your smart card; Security troubleshooting; I cannot unlock my device using my smart card
Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart cardto unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings.3. ...
Page 237 - Third-party application control; About permissions for third-party applications
Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on yourdevice. For example, you can control whether third-party applications can access dat...
Page 239 - Data permissions for third-party applications
Set whether third-party applications can register browser filters with the browser on your device to add, change, or delete web sitecontent before it appears in your browser. Theme Data: Set whether your device can use third-party applications as a source for customized themes. Data permissions for ...
Page 241 - BrickBreaker; About BrickBreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy.The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...
Page 242 - Play BrickBreaker
5 points Play BrickBreaker • To move the paddle, roll the trackball.• To release the ball in catch mode, press the Space key.• To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key.• To decrease the volume, press the Volume Down key. Set ...
Page 243 - Service books; About service books
Service books About service books Service books determine which services are available on your BlackBerry® device. Your system administrator or wireless service provider can send service books to your device over the wireless network. If your device isassociated with an email account that uses a Bla...
Page 245 - Troubleshooting; BlackBerry Basics troubleshooting; No application opens when I press a Convenience key; Phone troubleshooting
Troubleshooting BlackBerry Basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key.Assign a different application to the key. Some features are not available on my device Depending on your wireless servi...
Page 251 - I cannot open media files on my media card
I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry®...
Page 254 - Display troubleshooting; My device screen turns off; Language troubleshooting
• If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of v...
Page 255 - Wireless network coverage troubleshooting; I cannot synchronize a certificate
Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • If you are trying to connect to a GSM network, verify that your BlackBerry® device is in global roaming mode and that your SIM card is inserted in your device correctly. • Verify ...
Page 256 - Diagnostic reports; About diagnostic reports
Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to thewireless network or access services such as email messaging, your wireless service provider or system administrator might ...
Page 259 - Abbreviation list
Abbreviation list BCC: Blind carbon copy CAP lock: Capital letter lock CC: Carbon copy GPS: Global Positioning System HTTP: Hypertext Transfer Protocol MCC: Mobile country code MDS: Mobile Data System MMS: Multimedia Messaging Service MNC: Mobile network code MPEG: Moving Picture Experts Group NUM l...
Page 261 - Legal notice
Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are theexclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelopein moti...