BlackBerry SWDT643442-941426-0201084713-001 - Manual

If you have the Application Center on your device, you can add, update, or return to the previous version of a select number ofapplications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature mightnot be available.For more information about ma...

Reconcile email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon.2. Press the key > Options > Email Reconciliation. 3. If the Message Services field appears,...

Key Name Actions Side keys Key Name Actions Convenience key • Take a picture.• Mute your music when the flip is closed.• You can also customize this key. Keyboard Key Name Actions Shift Capitalize letters. Alt Type the alternate character on a key. Symbol Open the symbol list. Backspace/Delete Delet...

See all the apps and folders on the Home screen, or minimizeyour view and view the wallpaper On the navigation bar, click All. Switch to another app Press and hold the key. Click an app. Note: The other app might still be running in the background. Open an app with a convenience key Press a convenie...

Take pictures.Instant Messaging Chat with friends or colleagues.Options Set your device options. You can find more options in each application menu.Manage Connections Set up wireless connections, such as a Bluetooth® connection.Help Find the user guide here or click Help in a menu. To show or hide a...

BlackBerry Device Software, 216 Find more information, 30 Check what wireless networks your device connects to, 220 Tips Save time and maximize your efficiency with these quick tips. Tips: Finding apps Look in a folder on your Home screen Some apps are located in folders on your Home screen. Clicka ...

Use pop-up menus Pop-up menus provide common available actions, and appearin the center of the screen. For example, you can use the pop-up menu in a message to file, forward, or reply to the message.To open a pop-up menu, press and hold the trackpad. To selecta command, click the trackpad. Switch to...

• For a complete list of BlackBerry® indicators, visit www.blackberry.com/docs/smartphones . Click your device model, and then click the Icons and Indicatorsguide. Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Set your BlackBerry® device...

Set your device to turn on and turn off automatically, 240 Set options for backlighting, 199 Turn on or turn off a network connection, 221 Change your ring tone, notifiers, or reminders, 9 Delete the original text from a reply message, 62 Tips: Freeing and conserving storage space Try to maintain at...

Stop storing messages sent from your computer on your device, 71 Stop storing messages sent from your device on your computer, 71 Receive only the first section of long email messages, 69 Change the size of pictures that you take, 127 The application memory on my device is low, 245 Tips: Keeping you...

Update your BlackBerry Device Software from your computer Connect your device to your computer and on your computer, visit: www.blackberry.com/software . Click on BlackBerry Device Software and follow the links to update your software. Set your BlackBerry Desktop Software to check for updatesautomat...

My display changed, 203 Move an application icon 1. On the Home screen or in an application folder, highlight an application icon.2. Press the Menu key.3. Perform one of the following actions: • To move the application icon to a different location on the Home screen, click Move. On the trackpad, sli...

2. Click Accessibility.3. Change the Grid Layout field.4. Press the key > Save. Change what happens when you type on the Home screen Depending on your typing input language, you might not be able to use shortcut keys to open applications. 1. On the Home screen, press the key > Options. • To se...

Related topics Transfer a file from your computer to your device using your device as a USB memory drive, 12 Calls and sound profiles Change the default volume for calls You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.1. F...

To delete a contact alert, highlight the contact alert that you want to delete. Press the key > Delete. Set up speed dial for a contact 1. From the Home screen, press the Send key.2. Press the key > View > Speed Dial List. 3. In the Speed Dial Numbers list, click an unassigned key.4. Click ...

4. Press the key > Save. Change your typing style You can change how your BlackBerry® device recognizes what you type by selecting a typing style.1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Typing.3. For a keyboard, do one of the following: • To tur...

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Change your ring tone From the Home screen, press the key. Press the key > ...

Move to the last cursor position after you close and reopen areceived email or PIN message Press G Move to the next message Press N Move to the previous message Press P In your message inbox Open a message Press the key. Compose a message from a message inbox Press C Mark a message as opened or unop...

Move to the last cursor position after closing and reopening afile or an attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V. Highlight a worksheet. Press the Enter key. View or hide columns or rows Press H In a...

Type an accented or special character Press and hold the letter key and, on the trackpad, slide yourfinger left or right. For example, to type ü, press and hold Uand slide your finger left until ü appears. Release the letterkey when the accented or special character appears. Type a number in a text ...

Zoom in Press I Zoom out Press O Pan up Press 2 Pan down Press 8 Pan right Press 6 Pan left Press 4 Rotate Press L Camera and video camera Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take...

View a list of web pages that you have visitedrecently Press Y Refresh a web page Press R Find text on a web page Press F. To find the next instance of the text, press V. Open the browser options Press S Move around a web page Move up a screen Press the Shift key and the Space key. Move down a scree...

Search for an item on your BlackBerry® device Start typing on the Home screen. Search for a contact in a list of contacts Type part or all of a contact name, or type initials separated by aspace. Search for text in a message Press S Search for text in a file or an attachment Press F Search for text ...

Phone Phone basics Find your phone number Do one of the following: • To view your active phone number, from the Home screen, press the key. Your phone number appears at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone n...

I cannot make or receive calls, 54 Answer a second call Depending on your wireless service provider and wireless network, this feature might not be supported.During a call, press the key. • To answer the incoming call and place the current call on hold, click Answer - Hold Current.• To answer the in...

Turn on the speakerphone CAUTION: Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. Formore information, see the Safety and Product Information booklet for your device.During a call, press the key on the keyboard. Related topics Bluetooth tech...

Emergency calls About emergency calls and Emergency Callback Mode If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your ...

Mute a call, 39 Amplify the volume using the audio boost feature, 121 Improve sound quality for media files, 121 Change the default volume for calls You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.1. From the Home screen, ...

I cannot check my voice mail, 55 Change the voice mail access number and password If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a differentvoice mail system.Note: If you change the voice mail password on your device, you must also cal...

Change the contact that is assigned to a speed dial key 1. From the Home screen, press the key. 2. Press the key > View > Speed Dial List. 3. Highlight a contact or phone number.4. Press the key. • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.• To...

• To forward unanswered calls only, change the Forward Calls field to Conditional. Change the If Busy, If No Reply, and If Not Reachable fields to a call forwarding number. 3. Press the key > Save. Your call forwarding settings apply to all subsequent incoming calls, until you change your setting...

Change the call blocking password 1. From the Home screen, press the key. 2. Press the key > Options > Call Barring. 3. Press the key > Change Password. Fixed dialing and smart dialing Depending on your wireless service provider and wireless network, this feature might not be supported. Abo...

2. Press the key > Options > FDN Phone List. • To add a contact, press the key > New. Type your PIN2 code. Press the key. Type a name and phone number. • To change a contact, press the key > Edit. Change the contact information. • To delete a contact, highlight a contact. Press the key &...

Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer....

Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the key > Drop Call. 2. Click a contact. Leave a conference call ...

Delete call logs 1. From the Home screen, press the key. 2. Do one of the following: • To delete a single call log, highlight a call log.• To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. 3. Pres...

• Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone n...

• To sort contacts alphabetically by contact name, change the Phone List View field to Name.• To sort phone numbers or contacts by most recent use, change the Phone List View field to Most Recent. 3. Press the key > Save. Hide or display your phone number when you make calls Your wireless network...

About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on hearing aid mode 1. From the Home screen, press the key. 2...

Change your ring tone From the Home screen, press the key. Press the key > Phone Ring Tones. Check your voice mail Press and hold 1. Send an incoming call to voice mail when the flipis closed Press and hold the Volume Down key on the right side of your BlackBerry®device. Set up speed dial for a c...

My phone number appears as Unknown in the Phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phonenumber appears in the Phone application. 1. On the Home screen or in a folder, click the Options icon.2. Click Device > Ad...

Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model andwireless service plan.Depending on your messaging service plan, some features or options might not be available in the message options ...

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon.2. After the beep, say a voice command. Related topics I cannot make calls using a voice command, 55 Available voice commands "Call <contact name or phone number>" ...

"Cancel" Say this voice command to close the voice dialing application. Related topics Set options for dialing extensions, 47 Change the language for voice commands When you change the language for voice commands, you change the language for voice prompts and the language that youuse to make...

Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. On the Home screen or in a folder, click the Options icon.2. Click Call Management > Voice Dialing.3. In the Voice Adaptation section, click Start....

Messages Email Set up an email address 1. On the Home screen, click the Setup icon.2. In the Setup section, click the Email Accounts icon.3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email...

• To change the message, click Edit. Change the message. Press the key > Send. • To change the recipients, click Edit. Highlight a contact. Press the key > Change Address. Click a new contact. Press the key > Send. • To resend the message without changing it, click Resend. Related topics I ...

Attach a contact to a message You can attach a contact to an email, a PIN message, or a text message.1. When you are composing a message, press the key > Attach > Contact. 2. Find and highlight a contact.3. Press the key > Continue. Related topics I cannot attach a file to a text message, 1...

Set the importance level for a message You can set the importance level for an email, a PIN message, or a text message.1. When you are composing a message, press the key > Options. 2. Change the Importance field.3. Press the key > Save. Blind carbon copy a contact You can blind carbon copy a c...

If wireless email reconciliation is turned on and your email account uses a BlackBerry® Enterprise Server that supports flags, changes that you make to flags on your device should be reflected in the email application on your computer. Likewise, changes that you make to flags in the email applicatio...

3. Click a folder. Email options Set an out-of-office reply To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon.2. Press the key > Option...

Stop loading pictures in HTML email messages By default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in HTML emailmessages.1. On the Home screen, click the Messages icon.2. Press the key > Options > Email Preferences. 3. If the Message Service...

Stop storing messages sent from your computer on your device: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon.2. Press the key > Opti...

Create an email filter To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.For information about completing this task for a personal email account that you have on your BlackBerry device (...

Option Description all contacts or email addresses that contain specific text, typethe text and use an asterisk (*) as a wildcard character torepresent the rest of the contact or email address. Subject Specify the text that the email filter should search for in theSubject field of your email. Messag...

Synchronizing email About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless network.The wireles...

5. Press the key > Save. It takes a short period of time for email to be deleted over the wireless network. Related topics Delete messages, 64 Empty the deleted items folder on your computer from your device To perform this task, your work email account must use a BlackBerry® Enterprise Server th...

PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are no...

• To change the recipients, click Edit. Highlight a contact. Press the key > Change Address. Click a new contact. Press the key > Send. • To resend the message without changing it, click Resend. Related topics I cannot send messages, 106 Reply to or forward an email or PIN message In a message...

3. Select the Display PIN Messages in Red check box.4. Press the key > Save. Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message.When you are composing an email or a PIN message, press the key > Add Bcc. Create a link for a PIN You can create a link for...

Save a message 1. On the Home screen, click the Messages icon.2. Highlight a message.3. Press the key > Save. Delete messages On the Home screen, click the Messages icon. • To delete a message, highlight the message. Press the key > Delete. • To delete a range of messages, highlight a message....

Some messages no longer appear on my device, 108 Open a new message automatically when you remove your device from your holster 1. On the Home screen, click the Messages icon.2. Press the key > Options > Message Display and Actions. 3. Change the Auto Open Newest Message After Removing Device ...

If you have more than one phone number associated with your BlackBerry® device, your device sends text messages using the first phone number that appears in the My Number field in the Phone application. Composing and sending text messages Send a text message The number of recipients that you can sen...

4. Press the key > Save. Forward a text message You cannot forward text messages that contain content that is copyright protected. In a message, press the key > Forward or Forward As. Attach a file to a text message 1. When you are composing a text message, press the key > Attach. 2. Click ...

2. Highlight the message.3. Press the key > Delete. Viewing and replying to text messages Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attach...

2. Press the key. 3. Click Save <media type>.4. Click Save. Save a vCard contact attachment from a message If you receive a vCard® contact attachment in a message, you can save it so that the contact information is added to yourcontact list. 1. In a message, highlight a vCard contact attachmen...

• To change the order of the subject line and sender, change the Display Order field.• To change how messages are separated, change the Separators field.• To change how many messages can fit on the screen, change the Display Message Header On field. 3. Press the key > Save. Options for text messa...

Some messages no longer appear on my device, 108 Turn off AutoText for text messages 1. On the Home screen, click the Text Messages icon.2. Press the key > Options. 3. In the SMS Text section, select the Disable AutoText check box.4. Press the key > Save. Set how long your service center attem...

Turn off the prompt that appears before you delete a message 1. On the Home screen, click the Messages icon.2. Press the key > Options > Message Display and Actions. 3. Clear the Confirm Delete check box.4. Press the key > Save. Turn off the prompt that appears when you mark messages as ope...

Related topics I cannot turn on cell broadcasting, 109 Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. On the Home screen or in a folder, c...

Allow messages from contacts in your contact list or allowed sender list 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Firewall.3. Select the Contacts check box or Specific Addresses, Phone Numbers, or PINs check box.4. Press the key > Save. Add a contact to ...

Attachments About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your or...

To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download. Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this...

vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list ...

Sign or encrypt a message You can sign or encrypt email and PIN messages.1. When you are composing a message, change the Encoding field.2. If necessary, change the Classification field. Related topics Some signing and encryption options are not available on my device, 98 Encrypt a message with a pas...

Add a certificate from an attachment 1. In a message, click the certificate attachment.2. Click Retrieve Certificate Attachment.3. Click the certificate.4. Click Import Certificate. Attachment indicators in S/MIME-protected messages Indicator Description The message includes a certificate attachment...

Indicator Description Your device trusts the certificate chain. The sender’s email address does not match the email addressof the certificate subject, or the sender’s certificate is revoked,is not trusted, cannot be verified, or is not on your device.The certificate is weak, the certificate status i...

• To download attachments in encrypted messages manually, change the Allow encrypted attachment viewing and retrieve encrypted attachment information field to Manually. • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Allow encrypted attachment view...

S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.• If you use message classifications, verify that the messa...

Encrypt a message using IBM Lotus Notes native encryption 1. When composing, forwarding or replying to a message, change the Encoding field to Lotus Notes Encryption.2. If you are prompted, type your IBM® Lotus Notes® ID password. PGP protected messages PGP protected message basics About signing and...

Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages.1. When composing a message, press the key > Attach > PGP Keys. 2. Highlight a PGP key.3. Press the key > Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included...

Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator.2. Press the key > Import Server. View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature ind...

PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the Sent Items folder and includes your PGP public key inmessages that you send so that recipients can encrypt their reply messages.1. On the Home screen or in a fol...

4. Press the key > Save. To turn on the prompt again, change the Message truncation mode field to Prompt User. Turn off the prompt that appears when you use a PGP key that is not recommended for use 1. On the Home screen or in a folder, click the Options icon.2. Click Security > PGP.3. Clear t...

Move to the last cursor position after closing and reopening afile or an attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V. Highlight a worksheet. Press the Enter key. View or hide columns or rows Press H In a...

• Resend the message. Related topics Turn on or turn off a network connection, 221 Wireless coverage indicators, 220 Change or delete a contact, 171 Generate an encryption key, 255 Turn on or turn off data service or set roaming options, 221 Resend a message, 60 I am not receiving messages Try the f...

I cannot file email Try the following actions: • Verify that wireless email reconciliation is turned on.• If your email folders do not appear on your BlackBerry® device, reconcile your email using the email settings tool of the BlackBerry® Desktop Software. For more information, see the Help in the ...

• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again. Related topics Receive only the first section of long email messages, 69 HTML email messages do not appear correctly Try the following actions: • Wait for a short per...

I cannot attach a file to a text message Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slideshow.Try the following actions: • Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for ex...

Files File basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from y...

To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download. Search for a file that is saved on your device 1. On the Home screen, click the Media icon.2. Press the key > Explore. 3. Navigate to the file. To view the file, ...

Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click th...

• To move a file, click Cut. Navigate to a location. Click Paste.• To rename a file, click Rename. Type a name for the file. Click Save.• To delete a file, click Delete. Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackB...

• To zoom back to the original slide size, press the key > Fit to Screen. Save a slide 1. When viewing a presentation in slide view, press the key > Save Slide. 2. Type a name for the file.3. Click Save. File and attachment shortcuts Depending on the typing input language that you are using, s...

Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar.2. Click More. A message, attachment, or Google Mail conversation is cut short or doesn'tappear...

Media Music Play a media file 1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Click a media file.5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon.• To pause a media fil...

Playlists Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry® device memory or media card. You createan automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criter...

Rename or delete a playlist 1. On the Home screen, click the Media icon > Music icon.2. Click Playlists.3. Highlight a playlist.4. Press the key. • To rename the playlist, click Rename. Type a name for the playlist. Click OK.• To delete the playlist, click Delete. Adjust the volume • To increase ...

Rename, move, copy, or delete an audio file or a video file You can rename only media files that you added.1. On the Home screen, click the Media icon.2. Press the key > Explore. 3. Find and highlight an audio file or a video file.4. Press the key. • To rename the file, click Rename. Type a name ...

Videos Play a media file 1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Click a media file.5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon.• To pause a media file, cl...

Related topics Mute a call, 39 Amplify the volume using the audio boost feature, 121 Improve sound quality for media files, 121 Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files,you must be ...

1. On the Home screen, click the Media icon > Video Camera icon.2. To start recording, click the record icon.3. To pause recording, click the pause icon. Note: The approximate amount of storage space available for saving videos appears on the lower part of the screen whenvideo recording is paused...

Take a picture 1. On the Home screen, click the Camera icon.2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out.3. Press the Right Convenience key. The picture is saved to the Camera Pictures folder in the Pictures application. To open the picture, ...

Change when the camera warns you about the number of picturesremaining A warning appears notifying you when the amount of storage for pictures drops below a certain number. You can see thenumber of remaining pictures in the Storage section of the Options screen. 1. On the Home screen, click the Came...

Related topics My display changed, 203 View pictures as a slide show A slide show displays all the pictures in a category or folder in sequence.1. On the Home screen, click the Media icon > Pictures icon.2. Click a category.3. Highlight a picture.4. Press the key > View Slide Show. To close th...

4. Click Import Pictures. To delete the folders from the Pictures application, highlight the folder. Press the key > Remove From Library. The folders that you imported remain in their original location, but are deleted from the Pictures application.To permanently delete the folders from both the ...

• To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.• To decrease the volume, press th...

2. Press the key > Media Options. 3. Change the Headset Music EQ field.4. Press the key > Save. Media storage Storage and media cards Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Repair files stored on your media c...

5. Press the Menu key.6. Click Save. Related topics View properties for a media file, 122 Turn off media card support When you turn off media card support, your BlackBerry® device cannot access the files that are on your media card.1. On the Home screen or in a folder, click the Options icon.2. Clic...

• To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key. 5. To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box.6. Press the key > Save. To stop encrypting data on your dev...

Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer using a USB cable, or you can use Bluetooth® technology to send media files to or rece...

Transfer your media files from your computer to your device usingBlackBerry Desktop Software With the BlackBerry® Desktop Software, you can synchronize media files, including iTunes playlists and Windows Media®Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, ...

Play the previous song Press and hold the Volume Down key on the right side of yourdevice. Turn on the audio boost feature if you are using a headset When you are playing an audio or video file, press the VolumeUp key until you reach the highest volume setting, and thenpress the Volume Up key again ...

Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slightmovements of the camera by turning on image stabilization in the camera options. The flash dims or turns off If the camera has a flash, and the battery power level drops below...

• If you are trying to open a media file on your computer using your device as a USB drive, verify that you have closed the media transfer options in the BlackBerry® Desktop Software. • If you encrypted the media files on your media card using an encryption key that your BlackBerry device generated ...

Add a custom profile You can create additional profiles.1. On the Home screen, click the Sound and Alert Profiles icon.2. Click Change Sounds and Alerts > Profile Management > Add Custom Profile.3. In the Name field, type a name for the profile.4. Click the item that you want to change.5. Chan...

Related topics Silence the alarm, 180 Flashing LED The LED on the top of your BlackBerry® device flashes different colors to indicate different statuses. Flashing LED color Description Green You are in a wireless coverage area. You can turn on or turnoff this notification. Blue Your device is connec...

2. Click Accessibility.3. Select the Event Sounds check box.4. Press the key > Save. Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of v...

Browser Browser basics Browsing web pages Visit a web page or search the Internet Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For moreinformation about the charges associated with using each browser, contact your wireless service provider.1...

Turn on browser shortcuts 1. On the Home screen, click the Browser icon.2. Press the key > Options. 3. In the General section, select the Enable Keyboard Shortcuts check box.4. Press the key > Save. Viewing, copying, and forwarding addresses View the address for a web page On a web page, press...

Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file.2. Click Open. Related topics Supported audio and video file formats, 11 I cannot play a song or video on a web page, 158 View a full picture on a web page 1. On a web page, highlight or pau...

2. Press the key > Bookmarks. 3. Highlight a bookmark.4. Press the key. • To change a bookmark, click Edit Bookmark. Change the bookmark. Click Accept.• To delete a bookmark, click Delete Bookmark. Send a bookmark for a web page 1. On the Home screen, click the Browser icon.2. Press the key > ...

About RSS feeds You can add RSS feeds to your BlackBerry® device so that you receive updates on your favorite blogs and web sites. You can add RSS feeds directly from a web page or by using the Social Feeds application. With the Social Feeds application, you can stay up-to-date with your social netw...

• To stop loading images on web pages, clear the Load Images check box.• To stop playing embedded media files on web pages, clear the Enable Embedded Media Files check box. 4. Press the key > Save. Stop blocking pop-ups on web pages 1. On the Home screen, click the Browser icon.2. Press the key &...

Delete browsing information Your BlackBerry® device saves some information in your browser to improve your browsing experience. You can deletepassword information, browser history, cookies, content that has been pushed to your device, and the browser cache.1. On the Home screen, click the Browser ic...

TLS options Option Description Permit SSL 3.0 Specify whether your browser accepts SSL connections. If you do not select thisoption, your browser allows only TLS connections. Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using128-bit encryption. To ac...

Add or change a web site that is associated with a certificate To access some web sites, you might need to provide an authentication certificate. After you provide a certificate to a web site,the web site and the associated certificate are automatically added to the Host/Certificate Mappings list in...

Option Description SMSC Hosts Set which SMSC hosts your device accepts browser push messages from. To accept browser pushmessages from a specific SMSC host, type the phone number for the SMSC host. Process IP Set whether your device accepts browser push messages that web applications send through aW...

Refresh a web page Press R Find text on a web page Press F. To find the next instance of the text, press V. Open the browser options Press S Move around a web page Move up a screen Press the Shift key and the Space key. Move down a screen Press the Space key. Move to the top of a web page Press T Mo...

Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views. Day view, Week view, and Month view display allyour appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments,meetings, and fre...

Set an alarm in the calendar You can set an alarm in the calendar to go off at scheduled days and times. Scheduling alarms in the calendar does not changeyour regular alarm in the Clock application. Because the alarm tone settings are shared by the alarms in the Calendar and theClock application, ch...

I cannot set some fields when scheduling appointments, 168 Delete an appointment, meeting, or alarm 1. On the Home screen, click the Calendar icon.2. Highlight an appointment, meeting, or alarm.3. Press the key > Delete. Respond to a meeting invitation 1. In a meeting invitation, press the key. 2...

1. In a meeting, in the Accepted or Declined field, highlight a contact.2. Press the key. 3. Click Invite Attendee, Change Attendee, or Remove Attendee.4. Press the key > Save. Forward a meeting invitation To perform this task, your email account must use the BlackBerry® Internet Service or a Bla...

a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls togethe...

Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create aconference call meeting from your BlackBerry® device.1. On the Home screen, click the Calendar icon.2. Press the key > Options > ...

4. Press the key > Save. If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software. Related topics Some characters in calendar entries d...

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless datasynchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of theBlackBerry® Deskto...

Move to the current date Press T Move to a specific date Press G Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. Related topics Schedule a meeting or an appointment, 159 I cannot ...

Contacts Contact basics Add a contact • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact. Type the contact information. Press the key > Save. • To add a contact from a message, call log, or web page, highligh...

Change or delete a contact 1. On the Home screen, click the Contacts icon.2. Highlight a contact.3. Press the key. • To edit the information for the contact, click Edit. Change the contact information. Press the key > Save. • To delete a contact, click Delete. Search for a contact in your organiz...

My contact pictures keep changing, 177 Change or delete a contact picture 1. On the Home screen, click the Contacts icon.2. Highlight a contact.3. Press the key > Edit. 4. Highlight the contact picture. • To change the contact picture, press the key > Replace Picture. Highlight a picture. Pres...

To delete a category, highlight the category. Press the key > Delete. Synchronizing contacts About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between a subscriber's BlackBerry® smartphone and t...

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless datasynchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of theBlackBerry® Deskto...

Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be ab...

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. On the Home screen or in a folder, click the Options icon.2. Click Typing & Input > Language.3. Change the Global Name Display ...

Clock Set the date and time 1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the key > Set Time. • To get the date and time from the wireless network automatically, change the Update Time field to Automatic. Note that you must be connected to the wireless network...

Display a second time zone on the clock You can show two times zones on the clock. For example, if you travel to a different time zone, you can display the time in yourcurrent location and the time in your home time zone. 1. On the Home screen or in the Applications folder, click the Clock icon.2. P...

Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls ormessages.1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the key > Enter Bedside Mode. To turn off bedside clock mo...

5. Click OK. • To start or stop the timer, click the start/stop icon.• To reset the timer, click the reset icon. The timer continues to count down after you exit the Clock application. Change timer notification options 1. On the Home screen or in the Applications folder, click the Clock icon.2. Pres...

Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in thecalendar. 1. On the Home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a t...

Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your devic...

Typing Typing basics Highlight, cut, copy, or paste text 1. Press and hold the key and click the trackpad. • To highlight text character by character, on the trackpad, slide your finger left or right.• To highlight text line by line, on the trackpad, slide your finger up or down. 2. Press the key. •...

Typing input methods Change your typing style You can change how your BlackBerry® device recognizes what you type by selecting a typing style.1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Typing.3. For a keyboard, do one of the following: • To turn off a...

Turn on key tones 1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Keyboard.3. Select the Key Tone check box.4. Press the key > Save. Turn off trackpad sounds 1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Tra...

Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. Press the key > Check Spelling. 2. Do any of the following: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the key. • To ign...

Add, change, or delete a word in the custom dictionary 1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Custom Dictionary. • To add a word to the custom dictionary, press the key > New. Type a word or letter combination. Press the key on the keyboard. • ...

Type a number in a number field Press a number key. You do not need to press the Alt key. Turn on NUM lock Press the Alt key and the Left Shift key. To turn off NUM lock,press the Left Shift key or Right Shift key. Highlight a line of text Press the Left Shift key or Right Shift key and, on thetrack...

Keyboard Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience keys on the side of the device. Depending on your theme, you might notbe able to change the application that is assigned to a Convenience key.1. On the Home screen or in a folder, click the Option...

Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivitylevel.1. On the Home screen or in a folder, click the Options icon.2. Click Typing and Input > Trackpad Sensitivity.3. Change the Horizontal Se...

Language About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. When you set a typing input language, AutoText and other typing options change to the selected language. For example, you might use yo...

Add a display language You can use the BlackBerry® Desktop Software to add a display language to your BlackBerry device. To download theBlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer.Connect your device to your co...

Screen display Set options for backlighting 1. On the Home screen or in a folder, click the Options icon.2. Click Display > Screen Display.3. Do any of the following: • To change the brightness of the backlight for the screen, change the Backlight Brightness field.• To change the length of time t...

Organizing applications on the Home screen About organizing application icons Application icons can appear on the Home screen or in folders on the Home screen. If you cannot see all your application icons, they might be hidden. You can make all your application icons visible on the Home screen or in...

• To move the application icon into an application folder, click Move to folder. Click an application folder.• To move the application icon out of an application folder, click Move to folder. Click Home or an application folder. Add a message that appears when your device is locked When the flip is ...

2. Click Display > External Notifications. • To turn off the ability to review notifications by pressing the Volume keys, change the Enable Volume Key to Scroll field to No. • To set the backlight to turn on each time that you receive a notification, change the Automatic Backlight and Notificatio...

Troubleshooting: Display My display changed Depending on your theme, display options such as icons, fonts, and your Home screen background, might change when youswitch themes. Related topics Use a picture as your device wallpaper, 11 Find or hide an application icon, 10 Switch themes, 24 No applicat...

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported.You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-ba...

Troubleshooting: GPS technology I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky.• If you are indoors, move close to a window.• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS...

Maps Map basics View a location on a map 1. On the Home screen, click the Maps icon.2. On a map, press the key > Find Location. 3. Do one of the following: • To search for a point of interest such as a business or landmark, in the drop-down at the top right of the screen, click Business. Type the...

3. Do one of the following to specify a starting location: • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, set the Start field to My Location. • To specify the location that you are currently viewing on ...

Map options Keep backlighting on when you track your movement By default, backlighting turns off automatically after a specified time to conserve battery power. You can change map optionsso that backlighting remains on when you track your movement unless the battery power level drops below a specifi...

Troubleshooting: Maps Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model andwireless service plan.Depending on your messaging service plan, some features or options might not be available i...

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a co...

About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more.You can ...

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons:• to access new applications and features• to resolve a technical issue• your wireless service provider requires you to update the Black...

Update the BlackBerry Device Software over the wireless network Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task. Depending on your wireless service provider, you might not be able to perform this task at certain times of ...

4. On the Update summary screen, select the check box beside the update that you want to install.5. Do any of the following: • To add or remove optional applications, click Options. Select or clear the check box beside one or more applications. Click Next. • To back up your device data or delete all...

Manage Connections Manage Connections basics Check what wireless networks your device connects to You can check the types of networks your device can connect to on your device, as well as by visiting www.blackberry.com/go/ devices to see feature specifications for your device model. The types of net...

Indicator Description Your Wi-Fi connection is turned on, but you are not connected to a Wi-Fi network,or you are connected to a Wi-Fi network, but you cannot access BlackBerry servicessuch as email messaging and Internet browsing over the Wi-Fi connection.Your Bluetooth® connection is turned on, an...

Check the status of network connections and services 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2. Click Services Status. Mobile network Roaming About roaming and international roaming In most cases, your BlackBerry® device automa...

Turn on or turn off data service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, textmessages with attachments, and browser service) on your BlackBerry® device so that only phone and basic text messaging areava...

• To scan for a wireless network that is already known to your device, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 5. Press the key > Close. Dele...

I cannot connect to the mobile network, 225 Turn on flashing LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon.2. Click Display > Screen Display.3. Select the LED Coverage Indicator check box.4. Press the key > Save. When your BlackBerry® devic...

• Verify that the data service on your device is turned on.• If you are roaming, verify that you can access data services while you roam. Related topics Turn on or turn off data service or set roaming options, 221 Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might ...

Connect to a Wi-Fi network using Wi-Fi Protected Setup If your wireless router or wireless access point includes Wi-Fi Protected Setup™, you can quickly connect to a Wi-Fi® networkwithout entering a long password.1. On the Home screen, click the connections area at the top of the screen, or click th...

Install a root certificate on your device You might not be able to connect to some Wi-Fi® networks until you install a root certificate on your BlackBerry® device. Youcan install the root certificate on your computer, and then use the certificate synchronization tool of the BlackBerry® DesktopSoftwa...

2. Click Networks and Connections > Wi-Fi Network.3. Press the key > Troubleshoot > Wi-Fi Diagnostics. 4. Press the key > Options. • To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.• To set a default recipient for Wi-Fi diagnostic reports, ...

• If the Wi-Fi network does not appear in the Set Up Wi-Fi application, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. • In the Set Up Wi-Fi application, verify that the options for the Wi-Fi network are correct.• If you switched Wi-Fi networks manual...

Turn on Bluetooth technology 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2. Select the Bluetooth check box. To turn off Bluetooth® technology, clear the Bluetooth check box. Pair with a Bluetooth enabled device You must pair your B...

Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. During a call, press the key > Activate <Bluetooth device>. Related topics Turn on Bluetooth technology, 233 Share contacts with a paired Bluetooth enabled car kit 1. On t...

Rename a paired Bluetooth enabled device 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2. Click Bluetooth Connections.3. Highlight a paired Bluetooth® enabled device.4. Press the key > Device Properties. 5. In the Device Name fiel...

Option Description Message AccessProfile (MAP) This profile allows you to use a Bluetooth enabled car kit with your BlackBerry device to notify you ofnew messages. This profile can also help you read, delete, browse, compose, and send messages. Serial Port Profile This profile allows you to connect ...

3. Set the Discoverable field to 2 Minutes. After two minutes, the Discoverable field switches to No automatically. Change the pairing name for your BlackBerry device 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2. Click Bluetooth C...

Turn off a Bluetooth profile 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2. Click Bluetooth Connections.3. Press the key > Options. 4. In the Services section, clear the check box beside one or more Bluetooth® profiles.5. Press ...

Related topics Bluetooth technology basics, 232 I cannot pair with a Bluetooth enabled device Try the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • ...

Power and battery Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task.• If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the key. • If you have ...

Memory and media cards About media cards Depending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos and extend the memory that is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information...

3. Press the key > Repair. 4. Complete the instructions on the screen. If your media card is still not repaired after you run the repair feature, you might want to try formatting it. About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the...

Stop storing messages sent from your device on your computer, 71 Receive only the first section of long email messages, 69 Change the size of pictures that you take, 127 The application memory on my device is low, 245 Troubleshooting: Storage and media cards The application memory on my device is lo...

Search Search for an item You can search for organizer items, pictures, videos, help topics, and more on your BlackBerry® device. You can also choose toexpand your search to the Internet.1. On the Home screen, in the upper-right corner, click the search icon.2. Type your search terms. To stop a sear...

Message search criteria Field Description Advanced Search Criteria Specify whether you search for messages that are on yourBlackBerry® device or for messages that are in an emailapplication on your computer. Name Specify one or more contacts or email addresses that your deviceshould search for in me...

• To delete the search results, click Delete Search.• To start a new search, click Search by. CAUTION: If you delete a message from the message search results, the message is also deleted from your message inbox orthe email application on your computer. Search for text in a message, in a file, or on...

• To delete a contact from the contact lookup results, click Delete.• To delete the contact lookup results, click Delete Lookup.• To start a new contact lookup, click Lookup. Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for...

Security Security basics About the device password If you set a BlackBerry® device password, you'll be prompted to enter your password to unlock your device.If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your device deletes all your device ...

If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages from this account from being sent to your device, contact your wireless service provider to disassociate the account from your device. Password keeper About the p...

To show passwords in the password keeper again, select the Show Password check box. Encryption About encrypting data on your device When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored on your device, including data that you...

If your email account uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryptionkey using the BlackBerry® Desktop Software, if it includes the email settings tool. For more information, see the Help in theBlackBerry Desktop Software.1. On the Home screen o...

• To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, clear the Clean When Idle check box. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 3. Press the key &g...

View one type of certificate in the certificate list 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Advanced Security Settings > Certificates.3. Press the key. 4. Click one of the following menu items: • Show My Certificates• Show Others Certificates• Show CA ...

Indicator Description The certificate has a corresponding private key that is stored on your BlackBerry® device or a smartcard.The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.The revocation status of the certificate chain is unknown, or a public...

Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does notupdate the revocation status on the certificate authority or CRL servers.1. On the Home screen or in a folder, click the Options icon.2. Click Security &...

Certificate shortcuts View the label and issuer of a certificate Press the Space key. View the properties of a certificate Press the key. View the security level of a personal certificate Press the Alt key and L. View the serial number of a certificate Press the Alt key and S. View certificates for ...

Property Description Trust Status This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (thePGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key onyour BlackBerry® device), or not trusted (the PGP key is not explicitly truste...

3. Press the key > Clear Universal Cache. The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy andupdated PGP public keys from the PGP Universal Server. PGP key status PGP key status indicators Indicator Description The PGP® key has a c...

PGP key revocation reasons Reason Description Unknown The revocation reason does not match any of the predefined reasons. Superseded A new PGP® key is replacing an existing PGP key. Key Compromise A person who is not the key subject might have discovered the private key value. Key Retired The PGP ke...

• To add a PGP key to the key store without downloading the revocation status, change the Fetch Status field to No. 5. Press the key > Save. PGP key shortcuts View the label of a PGP® key Press the Space key. View the properties of a PGP key Press the key. View the security level of a PGP private...

3. Highlight a certificate server.4. Press the key > Edit. 5. Change the connection information for the certificate server.6. Press the key > Save. Connection options for OCSP and CRL servers Option Description Friendly Name Type a display name for the certificate server. Server URL Type the w...

Key store About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • Personal certificates (certificate and private key pairs)• Certificates that you download using the certificate synchr...

Reject certificate revocation lists from unverified CRL servers 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Advanced Security Settings > Key Stores.3. Clear the Accept Unverified CRLs check box.4. Press the key > Save. Your BlackBerry® device rejects cer...

Import a certificate from a smart card 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Advanced Security Settings > Certificates.3. Press the key > Import Smart Card Certs. 4. Type your smart card password.5. Select the check box beside a certificate.6. Clic...

5. Press the key > Save. To turn on smart password entry again, set the Smart Password Entry field to Enabled. Switch smart password filters In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field. Prerequisites: Using auth...

Store the passphrase for your smart card on your device 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Smart Card.3. Select the PIN Caching check box.4. Press the key > Save. Your BlackBerry® device stores the passphrase for the same length of time as it store...

Change the user name and password for a VPN profile 1. On the Home screen or in a folder, click the Options icon.2. Click Security > Advanced Security Settings > VPN.3. Highlight a VPN profile.4. Press the key > Edit. 5. In the Username field, type a new user name.6. In the Password field, ...

Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device. For example, you can control whether third-party applications can access da...

1. Remove and reinsert the battery.2. When the red LED light goes out, press and hold the Escape key as the device is loading.3. When the dialog appears, click OK. When safe mode is on, a safe mode indicator appears in the device status section of the Home screen.To turn off safe mode, repeat step 1...

Permission Description Media Specify whether third-party applications can access media files on yourdevice. Application Management Specify whether third-party applications can add or delete applicationmodules or access module information such as an application name orversion. Themes Specify whether ...

Troubleshooting: Security I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP-enabled server or DSML-enabled server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the ...

Service books and diagnostic reports Accept, delete, or restore a service book Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless networkto add an additional service or application to your device.If your email account uses a BlackBe...

• To delete all diagnostic reports, click Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to thatrecipient. If you want to specify a recipient each time that you submi...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless network.The wireless em...

Delete email on your device and in your email application onyour computer You can set the Delete On option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon.2. Press the key > Options > Email Reconciliation. 3. If the Message ...

Empty the deleted items folder on your computer from yourdevice To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon.2. Press the key > Op...

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility . Screen accessibility options Display closed captions in videos You ...

Audio and phone accessibility options Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, andwhen you connect or disconnect a USB cable or accessory to or from your device.1. On the Home screen or in a folder,...

3. Change the Mode Enabled field to Telecoil.4. Press the key > Save. The H-T telecoil indicator appears at the top of the Home screen. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your...

Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kitor wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetoothtechnology. You cannot make calls to emergency numbers using voice...

Calculator Use the calculator On the Home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. On the Home screen or in the Applications folder, c...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle.If the ball hits the ...

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackp...

Set the paddle speed 1. On the Home screen or in the Games folder, click the BrickBreaker icon.2. Press the key > Options. • To set the paddle speed, set the Paddle movement speed field.• To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 3. Pres...

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new...

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonusletters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust...

Multiplayer games Invite a player 1. On the Home screen, in the Games folder, click the Word Mole icon.2. Click New Game > Multiplayer > Invite.3. Click a contact.4. Click OK. When a player accepts an invitation, a green indicator appears beside their screen name. To start the game, click Star...

2. Press the key. Check the stats for a player 1. On the Multiplayer Game Setup screen, click a player.2. Click Show Stats. Remove a player To perform this task, you must be the game organizer. 1. On the Multiplayer Game Setup screen, click a player.2. Click Remove Player. Troubleshooting: Word Mole...

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach publicservices. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Blac...

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