Avaya 5610 - Manual

4610 and 5610 User Guide 4610 and 5610 User Guide Page 4 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Call Appearance Key Icons The icons displayed against the Call Appearance/Feature keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a featu...

The Telephone 4610 and 5610 User Guide Page 5 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) The Display B Phone Locked: Internal calls only. D Call Forwarding On: See Call Forwarding. G In Group: You can enable/disable group membership. H Held Call: Shows the number of held calls. See Hold. N Do...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 6 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) System Features System Features can only be set against soft function keys by your system administrator. However, your system administrator may allocate you two ‘ self administrator ’ features ...

4610 and 5610 User Guide Page 7 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Basic Call Handling Features Answering a Call When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon ( ) icon appears against the associated call appearance key. To answer an incoming c...

Basic Call Handling Features 4610 and 5610 User Guide Page 9 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Headset Working When a headset is to be used on your phone, it must be plugged in to the headset socket on the base of the phone. To activate the headset and switch off the handset, press H...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 10 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Speakerphone The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. Keep in mind that two-way speaker phones may not operate satisfactorily in ever...

Basic Call Handling Features 4610 and 5610 User Guide Page 11 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Redial The Redial feature automatically redials a previously dialed extension or outside number (up to 24 digits). If you have dialed the same number twice in succession, it will only have...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 12 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then hold the first call and answer the second call. To put an existing call on hold...

Basic Call Handling Features 4610 and 5610 User Guide Page 13 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Transfer The Transfer feature allows you to transfer a call from your phone to another extension or outside number. To transfer the current call to another extension: 1. With a call in pro...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 14 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes  The number of parties allowed in a conference is controlled by your phone sys...

4610 and 5610 User Guide Page 15 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Using Speed Dials Overview of Speed Dials The phone can store up to 48 personal speed dials. Press SpDial, to display a screen similar to the following:  The speed dials are sorted alphabetically.  To dial a speed d...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 16 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Adding a Speed Dial from the Call Log You can create a new speed dial from a call log entry. See Saving a Call Log Entry to Your Speed Dial List. This process will start the normal speed entry...

Using Speed Dials 4610 and 5610 User Guide Page 17 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Adding a New Speed Dial To add a new speed dial: 1. Press SpDial and then press Add. If a message stating that the speed dial list is full appears, you must first delete an existing entry before addi...

4610 and 5610 User Guide Page 19 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Using the Call Log Overview of the Call Log The phone maintains a call log. To access, press Log. The call logs keeps logs of missed calls, outgoing calls made and incoming calls answered. Each of these logs includes ...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 20 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Accessing the Call Logs To access the call logs: 1. Press Log. 2. The call log always opens in the Missed calls log.  Missed: The log of calls that rang your extension but were not answered. ...

Using the Call Log 4610 and 5610 User Guide Page 21 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Making a Call from an Individual Log entry To make a call from an individual log entry: 1. Locate the log entry in which you are interested from Missed, InAns or Outgo. 2. Press or adjacent to the e...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 22 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Deleting All Entries from a Log To delete all entries from a log: 1. Press Log. 2. To select the log, press Missed, InAns or Outgo. 3. Press DeleteAll. 4. To delete the log entries, select Del...

4610 and 5610 User Guide Page 23 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Changing Options Personal Ringing The IP Office uses 'distinctive ringing' for different types of calls:  A repeated single ring for internal calls.  A repeated double ring for external calls.  A single ring follow...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 24 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Viewing IP Settings Views of phone and system information are available from the IP settings screen. You do not normally need to view this information, however your system administrator may as...

Changing Options 4610 and 5610 User Guide Page 25 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Display Contrast You can adjust the contrast level on the phone display. You can choose from among fifteen levels of contrast. To adjust the contrast level: 1. Press Options. 2. Press and then press C...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 26 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Changing Feature Key Labels This feature can be used to edit and change the text label shown next to buttons. To change the feature key labels: 1. Press Options. 2. Press and then press Featur...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 28 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Phone Screen on Calling This action controls the phone screen display when the phone is answered. When the Phone Screen on Answer? option is set to Yes (the default setting), the phone screen ...

Changing Options 4610 and 5610 User Guide Page 29 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Visual Alerting When this option is set to No (the default), ringing is the only notification of an incoming call. When set to Yes, your phone rings and your voice message indicator light flashes to a...

4610 and 5610 User Guide Page 30 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Function Keys Overview of the Function Keys Both the Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the key shows the feature name. Some of these features are def...

Function Keys 4610 and 5610 User Guide Page 31 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature key, it allows you to program further features against other function keys. Both Admin and ...

Function Keys 4610 and 5610 User Guide Page 33 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Shorthand Programming Mode 1. Press Admin or Admin 1. See Function Key Programming. 2. The Admin or Admin1 menu is displayed, similar to the following: Admin Pages With the exception of Expl?, the names ...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 34 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Longhand Programming 1. Press Admin or Admin 1. 2. To switch to longhand programming mode, press Expl? . 3. Press Next until the function required is shown, then press Selct . 4. If the functi...

4610 and 5610 User Guide Page 35 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) System Features Introduction As well as your phones specific features, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration. They assume tha...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 36 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Answering Calls To answer calls at your own extension:  Pick up the handset. or (in headset mode)  Press the button associated with the alerting call. The default ring cadences are:  Intern...

System Features 4610 and 5610 User Guide Page 37 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Call Forwarding Your calls can be forwarded to another extension or an external number when:  You are away from your desk (on no answer). or  Your extension is busy (on all Call Appearance keys). or ...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 38 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list:  To switch Do Not Disturb on/off (with or without exceptions), dial *08...

System Features 4610 and 5610 User Guide Page 39 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N (where ...

4610 and 5610 User Guide Page 41 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Management and Troubleshooting Overview This section provides helpful information for:  Testing your phone to be sure it is operating correctly.  Basic Troubleshooting; this chart provides the most common problems a...

4610 and 5610 User Guide 4610 and 5610 User Guide Page 42 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Troubleshooting Chart  Phone does not activate when connected for the first time: Unless your system administrator has already initialized your phone, you may experience a delay of several mi...

Index 4610 and 5610 User Guide Page 43 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Index A about this guide.......................................................... 1 admin/admin1 ..............................................31, 33, 34 answering calls ...........................................