AT&T SB67148 - Manual

1 Quick reference guide NEW CALL indicator On when there are new or missed calls (page 46). Navigation keys While in menus, press DIR or CID to scroll through the menus, highlight items or to change settings. While entering names or numbers, press or to move the cursor to the left or right. While pl...

3 Getting started Main menu The > symbol highlights a menu item. Main menu Directory (pages 38-43)Call log (pages 44-48)Ringer setting (pages 13-14)Mailbox setup (pages 52-56)Deskset setup (pages 15-17)COVM (page 30)Speed dial setup (page 18)Customer support (page 18) •••••••• Quick reference gui...

4 Getting started Install the deskset close to a power outlet not controlled by a wall switch. The deskset should be placed on a flat surface. For optimum range and better reception, place the deskset near the main telephone base. Your product may be shipped with a protective sticker covering the de...

5 Getting started Deskset installation IMPORTANT INFORMATION: Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com , or call 1 (888) 915-2007 . In Canada, dial 1 (866) 288-4268 . The power adapter is intended to be c...

6 Getting started IMPORTANT INFORMATION: Use only the supplied rechargeable battery or replacement battery (model 27910). To order, visit our website at www.telephones.att.com , or call 1 (888) 915-2007 . In Canada, dial 1 (866) 288-4268 . Press down the tab to open the battery compartment cover. 1....

7 Getting started Backup battery charging When the deskset loses power with the backup battery installed, the screen indicates the battery status (see table below) and displays Check AC power . When the backup battery is in low battery mode, the screen displays Low battery . The backup battery is fu...

8 Getting started Add and register a deskset The handset provided with the SynJ SB67118/SB67138 is already registered as Handset 1 . Additional desksets are assigned numbers in the order they are registered ( Deskset 2 to Deskset 10 ). You can register a maximum of 10 desksets/handsets, or 9 deskset...

9 Getting started Add and register a deskset Register the deskset to your SynJ SB67138 telephone base On the SynJ SB67138 telephone base, press MENU/ ENTER . Scroll down to Registration and press MENU /ENTER . Press MENU /ENTER again to select Register HS. The main telephone base screen shows Regist...

10 Getting started Deregister a deskset You may need to deregister the deskset from the main telephone base if you already have ten registered devices and need to replace a deskset, or if you wish to change the assigned number of your registered devices. You must first deregister ALL the registered ...

11 Getting started Deregister the deskset from your SynJ SB67138 telephone base On the SynJ SB67138 telephone base, press SynJ SB67138 telephone base, press telephone base, press MENU /ENTER . Scroll down to Registration and press MENU/ ENTER . Scroll down to Deregistration and press MENU/ ENTER . T...

12 Getting started You can use this deskset handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use a 2.5mm corded headset. To purchase a headset, visit our website at www.telephones.att.com , or call 1 (888) 915-2007 . In Canada,...

13 Menu settings Use the menus to change the deskset settings. Press the Menu softkey to enter the main menu when the deskset is not in use.Press DIR or CID to scroll to the feature to be to scroll to the feature to be changed. The > symbol indicates the selected menu item. Press the Select softk...

14 Deskset settings Ringer tone Use this feature to turn the key tone on and off. The telephone base is factory set to beep with each key press. You can turn off this beep sound by turning the key tone off. When the deskset is not in use, press the Menu softkey. Press DIR or CID to scroll to Ringer ...

19 The telephone comes programmed to use line 1 (default primary line) for outgoing calls when you do not press a line key. (To change the primary line, see Line selection on page 16.) When you answer a call, the telephone automatically selects the ringing line. Line indicators Each of the four indi...

21 Deskset operation Dial a speed dial number Press the desired speed dial key. -OR- Press LOWER and then the desired speed dial key. Lift the corded handset, or press the Call softkey, SPEAKER or HEADSET . -OR- To override automatic line selection, press LINE 1 - LINE 4 for the desired line and use...

22 Deskset operation Switch among the corded handset, the speakerphone and the corded headsetTo switch from the corded handset to the speakerphone/corded headset: While you are using the corded handset on a call, press SPEAKER or HEADSET . Put the corded handset back to the deskset. To switch from t...

24 Deskset operation Volume control While on a call, press VOL+ or VOL- to adjust the listening volume. NOTES: The corded headset and corded handset volume settings are the same, but the speakerphone volume setting is independent.You hear a triple beep when you have reached the minimum or maximum vo...

26 Deskset operation Record a call Use this feature to record a two-way phone conversation during a call. The recording is treated the same as memos and is always marked as a new message in the mailbox. However, the message indicator does not flash for new or missed recorded calls. You cannot record...

27 Deskset operation Hold Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press HOLD . The LINE 1 - LINE 4 indicator for the line on hold flashes slowly in red. After the call has been on hold for more than three mi...

28 Deskset operation Chain dialing While you are on a call, you can initiate a dialing sequence from the numbers in the directory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory. To access the directory while on a cal...

30 Deskset operation COVM (central office voicemail) If you subscribe to voicemail service with your telephone service provider, and you want the deskset to indicate when you have new voicemail, turn the COVM indicator on. When a phone line receives any new voicemail messages, COVM LX ( X is the tel...

31 Deskset operation You can use the intercom feature for conversations with a cordless handset, a cordless headset or the SB67118/SB67138 main telephone base. When the system is making one or more external calls, the deskset can make intercom calls with a cordless handset, a cordless headset or the...

32 Deskset operation Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. To answer the call, press LINE 1 - LINE 4 . The intercom call ends automatically. Answer an intercom call When you receive an intercom call, y...

33 Deskset operation You can transfer a call to the main telephone base or any other system device. During a call, press INT . Press DIR or CID to scroll to the desired device. Press the Select softkey. -OR- Press 1 - 0 for the desired extension number, (star key) for the main telephone base, or # (...

35 Deskset operation You can directly broadcast your voice to the speakerphone of any extension. The extension you called can respond by pressing the PTT key to begin a two-way communication. Up to five pairs of PTT calls can exist at a time. PTT to the main telephone base or a system device When th...

38 Use the directory to store names and phone numbers. The directory in the deskset is independent from the main telephone base and all other registered devices. Changes made to the directory on the main telephone base and other registered handsets apply only to that particular device. Capacity The ...

Directory 39 Create a new directory entry Use the following steps to store a name and number in the directory. When the deskset is not in use, press the Menu softkey and then press the Select softkey to choose Directory . -OR- Press DIR on the deskset. When the deskset displays Directory empty or Di...

Directory 40 Create directory entries Store a pause in a directory entry You may need to include a pause in a directory number to enable access to automated telephone systems. When you wish to enter a pause in the dialing sequence, press the Pause softkey to store a pause (a P appears). Each pause c...

Directory 41 Review directory entries When the deskset is not in use, press the Menu softkey and then press the Select softkey to choose Directory . -OR- Press DIR on the deskset. When the deskset displays Directory empty or Directory XX entries , press DIR or CID to browse through the directory. En...

Directory 42 Search by name Follow the steps below to search for directory entries on the deskset. When the deskset is not in use, press the Menu softkey and then press the Select softkey to choose Directory . -OR- Press DIR on the deskset. When the deskset displays Directory empty or Directory XX e...

Directory 43 You can dial, delete or edit a directory entry (name and number) when it is shown on the deskset screen. You can use the directory review or name search (pages 41-42) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by lifting the corded h...

44 This deskset supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provide...

Caller ID 45 How the caller ID information (call log) works The deskset stores caller ID information for the last 50 incoming calls. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for a new call. Each extension has an indep...

Caller ID 46 Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it...

Caller ID 48 Caller ID operation Save a call log entry to the directory When in the call log, press DIR or CID to browse . When the desired entry displays, press the Edit softkey. When the telephone number appears: telephone number appears: number appears: Press the dialing keys to add digits (page ...

Caller ID 49 Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: Screen message Reason Private caller The caller prefers not to show the telephone number and name. Unknown cal...

50 Deskset voicemail box (answering system) The deskset has a private voicemail box that is different from the general mailbox on the main telephone base or handset. The voicemail messages for the deskset can also be accessed from the main telephone base. The deskset has separate indicators for two ...

Answering system 51 Set the answering system to answer automatically You can set each of the four lines to automatically answer incoming calls on the main telephone base in two different ways. See the SynJ SB67118/SB67138 user’s manual for more information. General mailbox: The called line rings on ...

Answering system 52 Deskset mailbox overview Your deskset has its own mailbox which is different from the general mailbox on the main telephone base. If you turn on the auto attendant on the main telephone base and fast answer mode on the deskset, the caller is able to leave a message on the deskset...

Answering system 53 Set access code (remote access code) and mailbox security You can enter a four-digit number ( 0000 - 9999 ) to allow remote access to your deskset mailbox from any touch-tone telephone. Unless you change it, the remote access code is 0000 . This access code is also used for mailb...

Answering system 56 Deskset mailbox setup Deskset announcement setup The announcement is the greeting callers hear when calls are answered by the deskset mailbox. The deskset has the default announcement “ Hello, please leave a message after the tone. ” You can use this announcement, or replace it w...

Answering system 57 Message playback From the deskset, you can play the messages in the deskset mailbox and the general mailbox. If you have new messages, the system plays them (in chronological order) automatically when you access the mailbox. When playback begins, the total number of messages is a...

Answering system 58 Options during playback When a message is playing, you can skip, repeat, or delete the message, or adjust the playback volume. When a message is playing on the deskset: Press VOL+ or VOL- to adjust the message playback volume. Press or /SKIP to skip to the next message. Press or ...

Answering system 59 Message playback Call back to the mailbox message caller During message playback, you can call back the message caller by pressing Line 1 - Line 4 , SPEAKER , HEADSET or the Call softkey, or lifting the corded handset. NOTE: If there is no caller ID information of the caller, you...

Answering system 60 Record and deliver memos Memos are messages you record into the deskset mailbox. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or send a message to other extensions using the answering system. To record and deliv...

Answering system 61 Remote access You can access your deskset answering system remotely by dialing your telephone number from any touch-tone telephone. To remotely reach the answering system: Dial your telephone number from any touch-tone telephone.When the system answers, enter the four-digit remot...

63 Screen icons, indicator tones and lights Indicator tones Screen icons 1:Deskset3 Missed calls Set date & time Redial Menu L1 L2 L3 L4 Line indicator - on when the corresponding line is in use.Flashes when the corresponding line is on hold. Ringer off - the deskset ringer is off. New answering...

Appendix 64 Lighted display NEW CALL On when there are new or missed calls in the call log. /MAILBOX Flashes when there are new or missed messages in the deskset mailbox. LINE 1-LINE 4 On when a telephone line is in use.Flashes slowly when a telephone line is on hold.Flashes rapidly when there is an...

Appendix 65 All deleted All directory entries, call log entries or old messages in the general or deskset mailbox are erased. Busy Failed intercom or conference call (there are already two cordless handsets or desksets being used). Call*:Base The main telephone base is calling. CallX:Handset X Anoth...

Appendix 67 If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com or call 1 (888) 915-2007 . In Canada, dial 1 (866) 288-4268 . My deskset doesn’t work at all. Make sure the power cord is securely plugged in.Ma...

Appendix 69 I get noise, static, or weak signals even when I’m near the main telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filte...

Appendix 70 My deskset does not ring when I receive a call. Make sure that the ringer is not turned off (page 13).Make sure you plug in the power cord securely.The deskset may be too far from the main telephone base.You may have too many extension telephones on your telephone line to allow all of th...

Appendix 71 My calls cut in and out while I’m using my deskset. Other electronic products such as HAM radios and other DECT phones can cause interference with your deskset. Try installing your phone as far away as possible from these types of electronic devices.Do not install the deskset near a micr...

Appendix 72 The telephone system does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone ser...

Appendix 74 I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 50). If you subscribe to voicemail service from your telephone service provider, contact...

Appendix 75 Taking care of your telephone Your deskset contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment.Place the deskset down gently. Save the original packing materials to protect your deskset if you ever need to ship it. Avoid water You can damage your...

Appendix 76 This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instruction...

Appendix 77 Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversatio...

Appendix 78 This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX....

Appendix 80 The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (888) 915-2007 . In Canada, call 1 (866) 288-4268 . 1. What does thi...

Appendix 81 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (888) 915-2007 . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls ...

Appendix 82 Technical specifications 1921.536MHz - 1928.448MHz 5 6VDC @400mA 32°F - 122°F0°C - 50°C RF frequency band Channels Operating temperature Deskset voltage(AC adapter output) 100 Vrms - 120Vrms Deskset voltage(AC voltage, 60Hz) 3.6V 600mAH Replacement battery Backup battery Operation Operat...

83 Index Index A AC adapter 5Access code 53, 61Add the deskset 8–9Alert tones 63Announcement 56Answering calls 21Answering system 50–62 B Battery charging 7Battery installation 6 C Caller ID (CID) 44–49 add entries to phone directory 48delete entries 47review entries 46 Call privacy 25Call transfer ...

Index Index 84 M Maintenance 75Making calls 19Memory match 46Menu settings 13Message memo 60Message playback 57–59Missed calls indicator 46Mute 24 N Names enter into directory 39search 42 Navigation keys 1New message indication 52Notify alert 54 O On hook dialing 20 P Pause 18, 23, 39, 40, 48Phonebo...

Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Remote access wallet card Fold here. Cut along dotted line. Call your telephone number, then enter your four-digit access code (preset to 0000 ). Model name: SynJ SB67148Type: SynJ...