ARRIS 616928-001-00 - User Manual

FCC statements FCC Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This ...

Wireless LAN information Note: This applies to devices that provide Wi-Fi capability. This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable wi...

Table of contents Chapter 1: Introduction........................................................................... 10 In the box...................................................................................................................... 10 System requirements................................

Chapter 1 Introduction The ARRIS SURFboard ® Thruster Gaming Acceleration Kit W6B utilizes Wi-Fi 6E technology giving gamers the freedom to play games whereever they want over Wi-Fi with high-speed and latency.The ARRIS SURFboard ® Central mobile application steps you through configuring your Gaming...

Front panel and LED behavior Figure 1: Front view of W6B Main AP and Satellite unit LED behavior LED behavior LED description in the Main AP unit Orange (Blinking) The unit is powering on White (Solid) The unit has successfully powered on Blue (Solid) The unit is connected to Internet Chapter 1: Int...

LED behavior LED description in the Main AP unit Red (Solid) The unit has no Internet connection LED behavior LED description in the Satellite unit Orange (Blinking) The unit is powering on White (Solid) The unit has successfully powered on Blue (Solid) The unit is connected to the main AP unit Red ...

LED behavior LED description in the Ethernet port Green (Solid) Ethernet network link is working Green (Flashing) There is network traffic Off There is no network link Main unit and Satellite unit labels Sample Main unit label Sample Satellite unit label Note: These images shown above are sample lab...

Mobile app help Some of the SURFboard Central mobile app screens offer textual help. Tap the ? if you require more information or assistance with something on that screen.FAQ is also available on the Side menu, accessed from the Collapsed menu icon on the mobile app Home screen. Here, you can read o...

Chapter 2 Getting started This product is for indoor use only. Do not route the Ethernet cable(s) outside of the building. Exposure of the cables to lightning could create a safety hazard and damage the product.Before installing your Check with your service provider (or local cable company) to ensur...

Chapter 3 SURFboard Central mobile app features The main navigational features of the SURFboard Central mobile app are the Home, User Guide, and FAQ screens - all accessible by tapping the corresponding icon at the bottom of the SURFboard Central mobile app - and a Side menu, accessed by tapping the...

1 Collapsed menu icon. Tap to access the Side menu.2 Notifications: Tap the Notification bell to display firmware updates, incidents of new devices connecting to your network, unsuccessful device responses, and more. 3 Device Details: Tap to view details about your device that you are connected to.4...

GUI Access Help To access information about your device,on the Home screen, tap GUI Access Help and at the bottom of the SURFboard Central mobile app to display the details about advanced settings. Chapter 3: SURFboard Central mobile app features SURFboard ® Thruster Gaming Acceleration Kit W6B User...

■ Network Status: You can view the network status of your W6B Main and Satellite units. ■ Wireless Settings: You can view and change the Radio and SSID settings of your W6B and Satellite units. ■ Administration: You can change your login credentials (user name and password) to keep your W6B device s...

Wireless settings You can select the device type (main or satellite) and then change the wireless settings.To change the wireless settings for the Main unit:1. On the Wireless Settings page, under Radio Settings, you can specify the following: ■ Channel: The device will be operating in the wireless ...

■ Allow non Preferred Scanning Channels: Tap to select this option if you prefer to enable all the 6GHz channels. It may take longer duration for the clients to discover a device on a non-PSC, and few devices will not be able to connect at all. ■ Channel Width: This allows you to set the maximum wid...

2. Enter the new Username, Password, and Confirm password fields.3. Tap Submit to save the changes. Reboot or restart your device To reboot your device ■ On the System & Reboot page, tap Factory Defaults to restore your device to factory default settings. To restart your device Warning: This act...

Firmware update As part of firmware update, you can check and ensure that the firmware of your devices are up-to-date. ■ On the Firmware update page of the Main AP device or Satellite device, tap Check Online to check for the new firmware if available. Note: The Last check time field indicates the t...

■ ON: Indicates the LED is turned on at all times. ■ OFF: Indicates the LED is turned off at all times. ■ OFF with Alerts: Indicates LED is turned off except when an alert appears. 2. Tap Submit to save the changes. Time settings To change your Time zone1. On the Time Settings page, under the Time Z...

1. Press the WPS button on your Wi-Fi client device. For more details to locate the WPS button on your device, refer to your client device's user guide. 2. Within a couple of minutes, press the button labelled SYNC on your W6B device or on the WPS Settings page, tap to enable to WPS Status drop-down...

The Side menu has eight buttons, which you can tap to Add Device or Remove Device; view Support Details; visit www.SURFboard.com to your network; view Account Details; learn About licensing and purchase information; get help User Guide; and view FAQ. Add or remove devices You can add a new device su...

To remove an existing connected device: 1. On the Home screen, tap the side menu and then tap Remove Device.2. Tap to select your device type and tap Next.3. Follow the on-screen instructions. For more details, refer to the respective SURFboard Quick Start Guide or the SURFboard User Guide. Account ...

Chapter 4 Troubleshooting tips If the solutions listed in the Troubleshooting Solutions table below do not solve your problem, please contact your ARRIS Technical support for any assistance. Solutions Problem Possible solution The LED on my Main unit is red. The Main unit is not connected to the Int...

Warranty Information CommScope, Inc. ("ARRIS") Retail Purchasers If you purchased this Product directly from ARRIS or from an authorized ARRIS retail reseller, ARRIS warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materi...

INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.What additional provisions should I be aware of? Because it is impossible for ARRIS to know the purposes for which you acquired this Pro...