Page 3 - Preface 1; Preface; Thank you for purchasing; How to read this manual; TopAccess is a trademark of Toshiba Tec Corporation.
Preface 1 Preface Thank you for purchasing TOSHIBA Multifunctional Digital Color Systems. This manual provides information about system restrictions and the GA-1211-EX/GA-1310-EX specific functions applied when the GA-1211-EX/GA-1310-EX controller is connected to the e-STUDIO4540C Series/e-STUDIO655...
Page 5 - CONTENTS 3; CONTENTS; Chapter 1
CONTENTS 3 CONTENTS Preface....................................................................................................................................... 1 Chapter 1 RESTRICTIONS Operations From the Control Panel .................................................................................
Page 6 - CONTENTS
Page 7 - RESTRICTIONS
1. RESTRICTIONS This chapter describes system restrictions when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel........................................................................
Page 8 - Operations From the Control Panel; P.9 “USER FUNCTIONS”; COPY; To learn more about STORE TO E-FILING, refer to the
1 RESTRICTIONS 6 Operations From the Control Panel Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following operations: P.6 “COPY” P.7 “...
Page 9 - Operations From the Control Panel 7; SCAN
1.RESTRICTIONS Operations From the Control Panel 7 1 RESTRICTIONS SCAN The following related to the [SCAN] button cannot be used when the controller is connected to the equipment: y The Scan to File function for sending and storing scans to a shared folder in the equipment's hard disk or a specifi...
Page 10 - Operations From the Control Panel; For details on the PRINT screen, refer to the; FAX; For details on the FAX screen, refer to the
1 RESTRICTIONS 8 Operations From the Control Panel y For details on the PRINT screen, refer to the Printing Guide . y You can use the USB Direct Print function by connecting a USB storage device to the USB port on the controller. For instructions on how to print files from a USB storage device, refe...
Page 11 - Operations From the Control Panel 9; USER FUNCTIONS; P.9 “USER menu in USER FUNCTIONS”; USER menu in USER FUNCTIONS; ADMIN menu in USER FUNCTIONS; MFP Management Guide
1.RESTRICTIONS Operations From the Control Panel 9 1 RESTRICTIONS USER FUNCTIONS The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C series machine with the GA-1310-EX controller attached has several restrictions in the following operation menus: P.9 “USER men...
Page 12 - 0 Operations From the Control Panel; GENERAL menu in ADMIN menu; The following provided for the GENERAL menu are unavailable:
1 RESTRICTIONS 10 Operations From the Control Panel GENERAL menu in ADMIN menu The following provided for the GENERAL menu are unavailable: y The SUPER SLEEP setting that allows you to make settings for the Super Sleep mode, which is provided for the ENERGY SAVER menu To learn more about the ENERGY ...
Page 13 - Operations From the Control Panel 11; NETWORK menu in ADMIN menu; The following provided for the NETWORK menu are unavailable:; LIST/REPORT menu in ADMIN menu; The following provided for the LIST/REPORT menu are unavailable:
1.RESTRICTIONS Operations From the Control Panel 11 1 RESTRICTIONS NETWORK menu in ADMIN menu The following provided for the NETWORK menu are unavailable: The setting operations for [IPv4], [HTTP], and [OTHER] differ depending on the equipment with or without the controller. For instructions on how ...
Page 14 - 2 Operations From the Control Panel
1 RESTRICTIONS 12 Operations From the Control Panel PRINTER/E-FILING menu in ADMIN menu The following provided for the PRINTER/E-FILING (1/2) menu are applied only for printing the e-Filing documents: y The PAPER OF DIFFERENT DIRECTION function that allows the equipment to feed the same size of pape...
Page 15 - Operations From the Control Panel 13; JOB STATUS; [RECOVERY INFORMATION] for confirming causes of a suspended job; INTERRUPT; Copying Guide
1.RESTRICTIONS Operations From the Control Panel 13 1 RESTRICTIONS JOB STATUS The following related to the PRINT JOB STATUS screen cannot be used when the controller is connected to the equipment: y [PAUSE] / [RESUME] for pausing / resuming jobs in the list y [MOVE] for changing the order of the j...
Page 16 - 4 TopAccess USER Mode; TopAccess USER Mode; P.14 “Launching TopAccess”; Launching TopAccess; P.44 “Launching TopAccess from the WebTools home page”
1 RESTRICTIONS 14 TopAccess USER Mode TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess USER mode operations: P.14 “Launching TopAcce...
Page 17 - TopAccess USER Mode 15; For details on the TopAccess [Device] tab page, refer to the
1.RESTRICTIONS TopAccess USER Mode 15 1 RESTRICTIONS e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the TopAccess [Device] tab page, refer to the TopAccess Guide . TopAccess [Job Status] tab page The following related to the TopAccess [Job ...
Page 18 - 6 TopAccess USER Mode; Registering from TopAccess [Registration] tab page
1 RESTRICTIONS 16 TopAccess USER Mode Registering from TopAccess [Registration] tab page Registering private templates The Save as file agent is unavailable when the controller is connected to the equipment. The Fax / InternetFax agent cannot be combined with any other agents when the controller...
Page 19 - TopAccess USER Mode 17; For details on the mailbox setting, refer to the
1.RESTRICTIONS TopAccess USER Mode 17 1 RESTRICTIONS For details on the mailbox setting, refer to the TopAccess Guide . e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series
Page 20 - 8 TopAccess ADMIN Mode; TopAccess ADMIN Mode; Setting up from TopAccess [Administration] tab page; TopAccess Guide; Setting up General Setting
1 RESTRICTIONS 18 TopAccess ADMIN Mode TopAccess ADMIN Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess ADMIN mode operations: P.18 “Setting up fro...
Page 21 - TopAccess ADMIN Mode 19; Setting up Device Information
1.RESTRICTIONS TopAccess ADMIN Mode 19 1 RESTRICTIONS Setting up Device Information y “MAC Address” is unavailable when the controller is connected to the equipment. y “Save as File & e-Filing Space Available” is changed to “Store to e-Filing Space Available” because the Save as file function ca...
Page 22 - 0 TopAccess ADMIN Mode; Setting up Energy Save; Setting up Network
1 RESTRICTIONS 20 TopAccess ADMIN Mode Setting up Energy Save The following provided for Energy Save is unavailable when the controller is connected to the equipment: y Super Sleep For details on the General Setting screen, refer to the TopAccess Guide . Setting up Network The following provided for...
Page 23 - TopAccess ADMIN Mode 21; Setting up DNS Session
1.RESTRICTIONS TopAccess ADMIN Mode 21 1 RESTRICTIONS Setting up DNS Session The following provided for DNS Session are unavailable when the controller is connected to the equipment: y Primary DNS Server Address(IPv6) y Secondary DNS Server Address(IPv6) Setting up HTTP Network Service The following...
Page 24 - 2 TopAccess ADMIN Mode; Setting up Web Services Setting
1 RESTRICTIONS 22 TopAccess ADMIN Mode Setting up Web Services Setting The following provided for Web Services Setting cannot be used when the controller is connected to the equipment: y Enable SSL y Friendly Name y Web Services Print y Printer Name y Printer Information y Authentication for PC Init...
Page 25 - TopAccess ADMIN Mode 23; Setting up Print Service settings
1.RESTRICTIONS TopAccess ADMIN Mode 23 1 RESTRICTIONS Setting up Print Service settings The following provided for Print Service cannot be used when the controller is connected to the equipment: y Raw TCP Print y LPD Print y IPP Print y FTP Print y NetWare Print To learn more about Email Print, refe...
Page 26 - 4 TopAccess ADMIN Mode; Setting up ODCA (Off Device Customization Architecture); For details on the ODCA screen, refer to the; Security page; Authentication menu; Setting up Department Setting
1 RESTRICTIONS 24 TopAccess ADMIN Mode Setting up ODCA (Off Device Customization Architecture) Setting up Network The following provided for Network cannot be changed when the controller is connected to the equipment: y Port Number — The default port number “49629” is always used. This port number c...
Page 27 - TopAccess ADMIN Mode 25; Setting up User Authentication Setting; Auto Release on Login; Certificate Management menu; Setting up Device Certificate
1.RESTRICTIONS TopAccess ADMIN Mode 25 1 RESTRICTIONS Setting up User Authentication Setting The following provided for User Authentication Setting differs depending on the equipment with or without the controller: y Authentication failed print job/Raw Print Job — The option “Hold” cannot be selecte...
Page 28 - 6 TopAccess ADMIN Mode; Maintaining from TopAccess [Administration] tab page; Upload Software; Registering from TopAccess [Administration] tab page; P.16 “Registering private templates”
1 RESTRICTIONS 26 TopAccess ADMIN Mode Maintaining from TopAccess [Administration] tab page Maintenance page The following menus are unavailable when the controller is connected to the equipment: y Upload Software y Remove Software For details on the Maintenance screen, refer to the TopAccess Gu...
Page 29 - TopAccess ADMIN Mode 27; For details on the TopAccess [Job Status] tab page, refer to the
1.RESTRICTIONS TopAccess ADMIN Mode 27 1 RESTRICTIONS Operation on TopAccess [Job Status] tab page with the administrator privilege The following related to the TopAccess [Job Status] tab page cannot be used when the controller is connected to the equipment: y The [Delete All Private Print Jobs] b...
Page 30 - 8 Software Included in the e-STUDIO Client Utilities CD-ROM; Software Included in the e-STUDIO Client Utilities CD-ROM; Software Installation Guide
1 RESTRICTIONS 28 Software Included in the e-STUDIO Client Utilities CD-ROM Software Included in the e-STUDIO Client Utilities CD-ROM The e-STUDIO Client Utilities CD-ROM contains the drivers and utilities listed below.However, some of them are unavailable when the controller is connected to the equ...
Page 31 - FUNCTIONS
2. GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS This chapter describes the GA-1211-EX/GA-1310-EX specific functions which are available when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control P...
Page 32 - 0 Operations From the Control Panel; P.39 “USER FUNCTIONS”; MENU; Configuration
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 30 Operations From the Control Panel Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-1211-EX controller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific functions in the following operation m...
Page 33 - Operations From the Control Panel 31; Scanning Guide
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 31 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS SCAN When you press the [SCAN] button on the control panel, the SCAN screen is displayed on the touch panel.The following button is provided for the equipment with the control...
Page 34 - 2 Operations From the Control Panel; SCAN TO SMB — to a specified network folder
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 32 Operations From the Control Panel Scan to SMB/FTP/OTHER This GA-1211-EX/GA-1310-EX specific scan menu allows you to send and store scans to the following destinations: y SCAN TO SMB — to a specified network folder y SCAN TO FTP — to a specified FTP ser...
Page 35 - Operations From the Control Panel 33; Continue the operation as required.; FILE FORMAT
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 33 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 4 Continue the operation as required. y To store the scan in a network folder, proceed to step 5. y To store the scan in an FTP server, proceed to step 6. y To store the scan in...
Page 37 - Operations From the Control Panel 35; When you specify the setting items, proceed to step 9.
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 35 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 8 Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [MAILBOX NAME] — Press this button to enter the mailbox name whe...
Page 38 - 6 Operations From the Control Panel
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 36 Operations From the Control Panel When performing a scan operation, you can select 2 scan functions at one time. If you want to perform a scan operation with 2 scan functions selected, select the second scan function that you want to use on the above scr...
Page 39 - Operations From the Control Panel 37; scan additional originals.
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 37 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 11 If the screen below appears, place another original on the original glass and press [SCAN] or the [START] button to continue scanning. To finish the job, press [JOB FINISH], ...
Page 40 - 8 Operations From the Control Panel; Regarding restrictions on Scan to SMB/FTP/OTHER
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 38 Operations From the Control Panel Regarding restrictions on Scan to SMB/FTP/OTHER y If the Scan to External Controller function is disabled, [SMB/FTP/OTHER] will be unavailable. To learn more about the Scan to External Controller function, refer to the T...
Page 41 - Operations From the Control Panel 39; The NETWORK menu is displayed.
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 39 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS USER FUNCTIONS Follow the steps below for the setting operations of [IPv4] and [HTTP] provided in the NETWORK menu. Setting the TCP/IP protocol (IPv4) The TCP/IP settings ar...
Page 42 - 0 Operations From the Control Panel; Setting the HTTP network service
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 40 Operations From the Control Panel 3 Confirm the settings and press [CANCEL] to return to the NETWORK menu. Do not change the TCP/IP settings. If the settings are changed, the equipment will be disabled to communicate with the controller. Setting the HT...
Page 43 - TopAccess; ENABLE SSL
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel 41 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 Specify the following items as required and press [OK]. ENABLE HTTP SERVER — Press [ENABLE] to enable the HTTP network server service, or [DISABLE] to disable the HTTP network...
Page 44 - 2 Operations From the Control Panel; Setting the LDAP service
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 42 Operations From the Control Panel Setting the LDAP service This function allows this equipment to access the LDAP directory service. The equipment can search the LDAP server for contacts to specify recipients for Internet Faxes, fax transmissions, and ...
Page 46 - 4 TopAccess USER Mode; Launching TopAccess from the WebTools home page; Utilities; Registering or editing a private template; The Template Groups page is displayed.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 44 TopAccess USER Mode TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific functions in the following operation menus: P.44 “Launching TopAcc...
Page 47 - TopAccess USER Mode 45; The Private Templates page is displayed.
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 45 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 When the Input Group Password page is displayed, enter the password for the selected private template group and click [OK]. The Private Templates page is displayed. 4 From the templates lis...
Page 48 - 6 TopAccess USER Mode; The Template Properties page is displayed.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 46 TopAccess USER Mode 5 When the Input Template Password page is displayed, enter the password for the selected private template and click [OK]. The Template Properties page is displayed. 6 Click [Edit] to define or edit the template properties. The Templa...
Page 49 - TopAccess USER Mode 47; — Click this button to specify the icon settings for the template.
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 47 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 7 Select the [SMB/FTP/OTHER] check box and click [Select Agent]. When you select the [SMB/FTP/OTHER] check box, agents of [Email], [Store to e-Filing], and [Save to USB Media] are unavailable...
Page 52 - 0 TopAccess USER Mode
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 50 TopAccess USER Mode This option is available when the [SMB] or [FTP] check box is selected. 13) Document Name Enter the document name. The document name can consist of a maximum of 31 characters. Scan Setting (Private template) In the Scan Setting page...
Page 53 - TopAccess USER Mode 51; Select the resolution for scanning.; Text
2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 51 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 5) Resolution Select the resolution for scanning. 6) Compression Select the compression for scanning. This cannot be set when [Black] is selected at the [Color Mode] box. 7) Original Mode Sel...
Page 54 - — The blank page is omitted.; OFF; — The blank page is not omitted.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 52 TopAccess USER Mode 15) Omit Blank Page Select whether to automatically omit a blank page in the scanned image if it is included in originals. - ON — The blank page is omitted. - OFF — The blank page is not omitted. 16) Outside Erase Select whether to er...
Page 55 - TopAccess ADMIN Mode 53; Notice on the department management/user authentication; The department management option
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess ADMIN Mode 53 TopAccess ADMIN Mode Registering or editing GA-1211-EX/GA-1310-EX specific public templates The GA-1211-EX/GA-1310-EX specific functions applied for making public templates are the same as those for private templates. For details, ...
Page 57 - TROUBLESHOOTING
3. TROUBLESHOOTING This chapter describes how to troubleshoot the problems that could occur while you are using the equipment with the GA-1211-EX or GA-1310-EX controller attached. Scanning Problems ........................................................................................................
Page 58 - 6 Scanning Problems; Scanning Problems; This section describes troubleshooting for using scan data.; The scanned data cannot be saved in the specified location; Problem Description; Check the following points:
3 TROUBLESHOOTING 56 Scanning Problems Scanning Problems This section describes troubleshooting for using scan data. The scanned data cannot be saved in the specified location Problem Description I have scanned a document from the [SCAN] button on the control panel by using the SMB/FTP/OTHER menu,...
Page 59 - Error Codes 57; Error Codes; Printing Guide; Error codes on print jobs; Troubleshooting Guide
3 TROUBLESHOOTING Error Codes 57 Error Codes TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the cause of an error you might en...
Page 61 - INDEX
INDEX 59 INDEX A Automatic Start ..........................................................48 B Background ...............................................................51 C Caption1 ...................................................................48 Caption2 ........................................
Page 64 - ©2011 TOSHIBA TEC CORPORATION All rights reserved
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMSOperator's Manual with GA-1211-EX Series with GA-1310-EX Series ©2011 TOSHIBA TEC CORPORATION All rights reserved R101220J8600-TTEC 2011-07